PODCAST · business
Process Pioneers
by Daniel Rayner
Process Pioneers talks everything processes. We interview Pioneers in the field of Business Process Management and Digital Transformation to challenge the current status-quo, help organisations to tackle the digital future and provide you with compelling, engaging and insightful stories around the world of Processes. Brought to you by Daniel Rayner and powered by GBTEC.
Episodes
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TRANSFORMATION IS NO LONGER OPTIONAL || Katie Stephen || Process Pioneers
Join Daniel Rayner and Katie Stephen, Head of Transformation, as they dive into the areas of business transformation. ✅ Why do many transformation projects end up failing? ✅ What are the key things needed to make a transformation project successful? ✅How does psychology play a role in making or...
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OPERATIONAL EXCELLENCE 101|| Erik Sodergren || Process Pioneers
Join Daniel Rayner and Erik Sodergren, Head of Operational Excellence, as they tackle the realm of Operational Excellence; strategies, trends, and much more. ✅ What are the key steps involved in launching a successful Operational Excellence team ✅ Insights into the aspects of process ownership…
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AUTHENTIC COMMUNICATION || Jethro Marsh || Process Pioneers
Join Daniel Rayner and Jethro Marsh, Head of Enterprise and Commercial, as they dive into the topic of Organisational Transformation. ✅ What strategies can be employed to proactively initiate change and transformation ✅ How can teams be effectively guided through the journey of change ✅ In the...
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CREATIVE AND CURIOUS || Rik Vera || Process Pioneers
Join Daniel Rayner and Rik Vera, Author, Futurologist, Business Philosopher, Coach, and above all a very inspiring Keynote Speaker, as they dive into the topic of innovation and how to be creative and curious. ✅ Why do many companies find it difficult to foster innovation ✅ How can employees be...
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DOES EA AND BPM WORK TOGETHER? || MOBIN BARATI || Process Pioneers
Join Daniel Rayner and Mobin Barati, Enterprise Architect and Principal Consultant, as they discuss about EA and BPM: ✅ How does EA and BPM work together ✅ What conflict potentially arises between EA and BPM ✅ What is one of the first steps to be taken when bridging EA and BPM Tune in and learn...
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GENERATIVE AI & BPM || Ankush Jain || Process Pioneers
Join Daniel Rayner and Ankush Jain, Principal Consultant, Digital Process Automation, as they dive into the topic of Generative AI and BPM. ✅ Generative AI within the context of Business Process Management (BPM) ✅ Initial entry points for integrating Generative AI into the process lifecycle ✅ An...
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RECAP OPEX SYDNEY 2023 || JASON GONCE || Process Pioneers
Join Daniel Rayner and Jason Gonce, Sales Manager GBTEC APAC, as they take you on a journey through their recent attendance at the OPEX Business Transformation Summit 2023 in Sydney. In this engaging conversation, they'll be sharing their firsthand experiences, offering a deep dive into the...
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THE BIG PART IS RELATIONSHIPS || Sanya Naumovich-Popovich || Process Pioneers
Join Daniel Rayner and Sanya Naumovich-Popovich, Senior Business Analyst for ANZ, as they dive into the topics of Women in Business Process Management and why a single source of truth is so important. ✅ Why do we see fewer women in the Business Process Management field ✅ How can we encourage more...
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PROCESS IS A VEHICLE || Phil Short || Process Pioneers
Join Daniel Rayner and Phil Short, Owner and Consultant of PJS Process & System Improvements, as they discuss a range of topics from the business process management field. ✅What is the fundamental purpose of a business process ✅ How do processes contribute to fact-based management ✅ Exploring the...
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DO A PROCESS FIRST || Sam Holcman || Process Pioneers
Join Daniel Rayner and Samuel Holcman, Managing Directors of the Enterprise Architecture Centre of Excellence and Business Architecture Center of Excellence, as they delve into the ever-relevant topic of AI while emphasizing the enduring importance of fundamental principles. ✅ Exploring the core...
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PROCESS CONSULTING 101 || Ahmad Daliri || Process Pioneers
Join Daniel Rayner and Ahmad Daliri, Business Process Management Consultant, as they discuss all areas of BPM Consultancy: ✅ Why do companies hire BPM Consultants for projects ✅ What advice can you offer individuals aspiring to become BPM consultants ✅ Exploring a use case where process mining…
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HUMAN VS. TECHNICAL || Charon Abbott || Process Pioneers
Join Daniel Rayner and Charon Abbott, Head Of Business Services at Allianz Partners Australia, as they uncover how the human element plays an important part in Business Process Management. ✅ How can we incorporate the human element into BPM? ✅ How to identify the key stakeholders, and involve…
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The Benevolent Enterprise || Dr. Nadine Ostern and Dr. Wasana Bandara || Process Pioneers
Join Daniel Rayner in his conversation with two phenomenal women from QUT Queensland University of Technology - Dr. Nadine Ostern, and Dr. Wasana Bandara, as they discuss the concept of "The Benevolent Enterprise". ✅ What is a benevolent enterprise ✅ The ripple effect of a benevolent enterprise ✅...
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7 ENABLERS OF BPM || Roger Tregear || Process Pioneers
Join Daniel Rayner and Roger Tregear, Principal Advisor at Tregear BPM, as they discuss the "Seven Enablers of BPM": ✅ What are the seven BPM enablers? ✅ Which enabler is a recommended starting point? ✅ Among the seven enablers, which offers the greatest potential? Tune in and get to know which…
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FIGHT OR FLIGHT || Joseph Drasin || Process Pioneers
Join Daniel Rayner and Joseph Drasin, Assistant Vice President at the University of Maryland, as they discuss the exciting topic of Change Management. ✅ Why is Change Management so important when it comes to Business Process Management? ✅ How has Change Management changed over the past 3 years? ✅...
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A Day in the life of a Senior BPM Analyst || Jurij Sokolov || Process Pioneers
Join Daniel Rayner and Jurij Sokolov, Senior Business Analyst at Girteka Logistics, as they discuss the intricacies of BPM, the challenges it poses, and the incredible rewards it brings to the table. ✅ Peek into the life of a Senior BPM Analyst ✅Dive into the training sessions he conducts to stay...
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Mirko Kloppenburg || FROM HOST TO HOST || Process Pioneers
Join Daniel Rayner and Mirko Kloppenburg, Founder of NewProcessLab.com and host of its podcast, as they exchange their experiences as a host of a BPM podcast. ✅ What kind of common challenges do your podcast guests often come across? ✅ How do emotions play a role in the BPM space? ✅ To gear up…
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THE ROCK CRUSHER || Shane Hastie || Process Pioneers
Join Daniel Rayner and Shane Hastie, Global Delivery Lead for SoftEd, as they discuss the main content of "The Rock Crusher": ✅ Diving into the concept of Backlog Management ✅ What is the "Rock Crusher" framework? ✅ How can teams better prioritize tasks? Tune into this great conversation and…
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QUANTIFY THE BENEFIT || Michael Fox || Process Pioneers
Join Daniel Rayner and Michael Fox, Managing Director at Action Advisory, as they dive into the topic of Quantifying the benefit of BPM: ✅ How to ensure an organization doesn't get overwhelmed on the BPM journey? ✅ How to demonstrate the value of BPM? ✅ How do you create a culture of continuous...
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CRITERIA FOR PROCESS SELECTION || Nigel Adams || Process Pioneers
Join Daniel Rayner and Nigel Adams, Director at Hetton Advisory, as they dive into the newest findings of Nigel's research about process selection. ✅ What criteria are impacting decisions and why? ✅ How to mitigate bias before selecting a process? ✅ What is the first step to take embarking on…
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PROCESS MINING MEETS AI || Geoff Armstrong || Process Pioneers
Join Daniel Rayner and Geoff Armstrong, Director at TEC150, as they discuss the intersection of Process Mining and AI: ✅Is AI going to make it easier for teams to adopt process mining? ✅How can AI enhance process automation or optimization? ✅How is AI influencing the data space? Tune in for a…
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DO NOT LOSE VISION || Philipp Joebges || Process Pioneers
Join Daniel Rayner and Philipp Joebges, Director of KOM Consulting, as they dive into the topic of Project Delivery: ✅ Why does the delivery of transformation projects fail so often? ✅ Why are disciplines like project management or change management higher prioritized? ✅ How can technology…
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PAINT A PICTURE OF THE FUTURE || Peter McFarlane || Process Pioneers
Join Daniel Rayner and Peter McFarlane, Principal Process Consultant at Process Rescue, as they discuss all areas of business process management. ✅ Where do process and transformation fit into one another? ✅ Why has there been such a push in technology but still neglect of people and processes? ✅...
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MAKING EXPERIENCES MORE INCLUSIVE || Ant Raje || Process Pioneers
Join Daniel Rayner and Antriksh Raje, Manager of Inclusion & Diversity at Transport for New South Wales, as they tackle the following questions: ✅ How do processes play a part in the role of an I&D Manager at Transport of New South Wales? ✅ How are we making our processes accessible for people…
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Process Days 2023 Recap || Daniel Rayner || Process Pioneers
Join Daniel Rayner, Host of the Process Pioneers Podcast, as he recaps the International Process Days 2023 held on the 4th of May in Brisbane. Under the slogan "The world's finest BPM event that will transform the way you work" GBTEC's Process Days 2023 attracted a record-breaking number of...
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FROM ACTION TO VALUE || Lars Reinkemeyer || Process Pioneers
Join Daniel Rayner and Lars Reinkemeyer, Leading Customer Transformation Advisory at Celonis, for a fantastic conversation, where they discuss a handful of pertaining topics like: ✅ His personal experiences as a business practitioner on BPM and Process Mining ✅ How to deploy process mining and...
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Organizational Responsibility || Michael Deichsel || Process Pioneers
Join Daniel Rayner's conversation with Michael Deichsel, Director of Business Integration & Improvement at a Department in the Public Sector, as they discuss all areas of business process management. ✅ How do you balance the need for standardized processes vs. the need for flexibility and…
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Without BPM you will never be successful || Dan O'Neill & Roger Tregear || Process Pioneers
Join Daniel Rayner's conversation with Dan O'Neill & Roger Tregear, two well-known experts in the BPM field, as they discuss all areas of business process management. ✅ What's the impact of generative AI on BPM? ✅ How do we recognize and reward people along the BPM journey? ✅ Where does Australia...
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Proven valued Business Benefit || Hassan Alhumaidan || Process Pioneers
Join Daniel Rayner and Hassan AlHumaidan (Consulting Director at ES Consulting), for another great episode with lots of insights you wouldn't want to miss: ✅ What is the difference between Quality Management and Process Management? ✅ 2 truths and 1 lie about who's responsible for checking if...
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Women in Process Mining || Christine Hunter and Gabriela Galic || Process Pioneers
Join Daniel Rayner and Christine Hunter (VP of Field Marketing at Celonis) & Gabriela Galic (Process Mining Manager at Deloitte), as they discuss all areas of business process management. ✅ Where did the idea and mission of WIPM come from? ✅ What is the best advice for a woman who wants to start…
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Get the Basics right || Camila Ellis || Process Pioneers
Join Daniel Rayner and Camila Ellis, Senior Consultant, as they discuss all areas of business process management. ✅ What challenges do businesses face when they embark on the BPM journey? ✅ What is the difference between the two roles of Business Analyst and Process Analyst? ✅ How does process...
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A Solution to an Outcome || Ben Davidson || Process Pioneers
Join Daniel Rayner and Ben Davidson, Business Process Lead in Government, as they discuss all areas of business process management. ✅ What are the most successful aspects when implementing BPM? ✅ How BPM can add value to any organisation? ✅ How does BPM fit into Digital Transformation? These are...
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5 Things you need to know about BPM || Alec Sharp || Process Pioneers
Join Daniel Rayner and Alec Sharp, Consultant and Speaker, as they discuss all areas of business process management. ✅ Why do many senior executives struggle to understand the concept of BPM? ✅ What are the three most common challenges in the Business Process field? ✅ The importance of a data…
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You can't set and forget a process || Madeline Benyamin || Process Pioneers
Join Daniel Rayner and Madeline Benyamin, Business Process Architect at Ampol Australia, as they discuss all areas of business process management. ✅ How to operate in an agile manner? ✅ How to keep the curiosity for BPM high? ✅ Some tangible advice on how to get the buy-in needed from senior...
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Engaged in the need for change || Geoff Whiteley || Process Pioneers
Join Daniel Rayner and Geoff Whiteley, Operational Excellence Catalyst, as they discuss all areas of business process management. ✅ How has the pandemic changed the need for BPM in the Indonesian market? ✅ Why do companies need to harvest, analyze and review the knowledge of their employees? ✅…
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A fool with a tool is a fool || Mark McGregor || Process Pioneers
Join Daniel Rayner and Mark McGregor, Head of Product Marketing and Strategy at Apromore, as they discuss all areas of business process management. ✅ What are the consequences of NOT doing BPM? ✅ Why the small wins matter? ✅ How to get ahead and become a key player in the future market? These are...
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Care about results || Philipp Joebges || Process Pioneers
Join Daniel Rayner and Philipp Joebges, Director of KOM Consulting, as they discuss all areas of business process management. ✅ Why BPM is not just about the techniques? ✅ How process management can be an opportunity to focus on innovation? ✅ What are the differences between tangible and…
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2022 Process Pioneers Recap || Daniel Rayner || Process Pioneers
Tune in and listen to Daniel Rayner, Host of Process Process Pioneers Podcast and Managing Director (APAC) at GBTEC, as he is wrapping up the episodes released throughout 2022. In all these in-depth interviews, Daniel uncovers concrete, actionable and tangible advice to help you and your business...
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Never lead with technology || Tony Benedict || Process Pioneers
Join Daniel Rayner and Tony Benedict, President and Director of ABPMP and Management Consultant, as they discuss all areas of business process management. ✅ What are the critical elements for a sustainable BPM approach? ✅ How culture can affect your starting point of BPM? ✅ Why a bar of…
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Use the language of your audience || Ben Donnelly Aquilina || Process Pioneers
Join Daniel Rayner and Ben Donnelly Aquilina, Business Process Excellence Lead, as they discuss all areas of business process management. ✅ Why process management goes hand in hand with creativity? ✅ How do processes deliver clarity, ownership and clear expectations? ✅ How much value lies in the...
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Attitude, culture, behaviour || Ahmad Daliri || Process Pioneers
Join Daniel Rayner and Ahmad Daliri, Business ProcessManagement Consultant, as they discuss all areas of business processmanagement. ✅ Whybuying BPM Software is only the start of the journey and not already thesolution? ✅ HowBPM can help in the early detection of environmental change? ✅ Howto...
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Start with high value || Garrie Irons || Process Pioneers
Join Daniel Rayner and Garrie Irons,Senior Business Analyst at Leidos Australia, as they discuss all areas ofbusiness process management. ✅ What drives a company toembark on a BPM journey? ✅ Why start your processmapping in the area with the most engaged employees? ✅ Why focusing on...
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Why are you doing this? || Tim Wrathall || Process Pioneers
Join Daniel Rayner and Tim Wrathall,Business Analysis & Change Practice Manager, as they discuss all areas ofbusiness process management. ✅ What do you need to askyourself before starting with your BPM journey? ✅ Why is it more important tostart at a higher level? ✅ How to communicateeffectively?...
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Process doesn't care about your job || Michael Fox || Process Pioneers
Join DanielRayner and Michael Fox, Managing Director of Action Advisory, as they discussall areas of business process management. ✅ How do we productively manageprocess? ✅ Where do I start whenimplementing BPM? ✅ What are hands on tips whenusing BPM? These are just a few of the questions they...
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Is process variability killing your business? || Geoff Armstrong || Process Pioneers
Join DanielRayner and Geoff Armstrong, Director of Process Analytics, as they discuss allareas of business process management. ✅ How to make processes morepredictible? ✅ How are organizations using ProcessMining practically to deliver real tangible value? ✅ How to prioritize in the mostefficient...
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Demonstrate the Value || Kevin Gupta || Process Pioneers
Join DanielRayner and Kevin Gupta, Business Analyst Manager, as they discuss all areas ofbusiness process management. ✅ How can you actually start acareer in BPM? ✅ What steps need to be followedin order to implement BPM in a company? ✅ What should you avoid whenstarting with BPM? These are just…
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Data and Process || Samuel Holcman || Process Pioneers
Join Daniel Rayner and Samuel Holcman, Expert EnterpriseArchitect and Business Architect Practitioner, as they discuss all areas ofbusiness process management. ✅ What does agility actuallymean? ✅ How do you come from processvisualization to optimization? ✅ How do you make processeshumanly...
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Educate your stakeholders || Daniel Adamek || Process Pioneers
Join DanielRayner and Daniel Adamek, Continuous Improvement Manager, as they discuss allareas of business process management. ✅ What is BPM really about? ✅ What is the difference betweeenprocess when it comes to automating vs. process when it comes to executing? ✅ Why is senior executive buy-in...
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There has to be a need || Chirag Shah || Process Pioneers
Join DanielRayner and Chirag Shah, Business and Process Analysis Practice Leader, as theydiscuss all areas of business process management. ✅ What are the drivers to manageprocesses? ✅ How can BPM deliver significantvalue? ✅ How to communicate effectively? These arejust a few of the questions they...
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6 Steps to Sustainability || Cameron Zabel || Process Pioneers
Join Daniel Rayner and Cameron Zabel, Head of Process & Analysis, as they discuss all areas of business process management. ✅ What does it take to get adoption in your organisation for BPM? ✅ What can process models be used for? ✅ What are the 6 keys for sustainable BPM? These are just a few of…
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ABOUT THIS SHOW
Process Pioneers talks everything processes. We interview Pioneers in the field of Business Process Management and Digital Transformation to challenge the current status-quo, help organisations to tackle the digital future and provide you with compelling, engaging and insightful stories around the world of Processes. Brought to you by Daniel Rayner and powered by GBTEC.
HOSTED BY
Daniel Rayner
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