PODCAST · business
Purpose Driven FinTech
by Monica Millares
Welcome to Purpose Driven FinTech!I'm your host, Monica Millares - Product Leader and fellow FinTecher.These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact.Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the quality of their lives.However, more than ever Founders, CEOs, Leadership teams and all FinTechers have a ton of pressure to build solutions that actually solve customer problems, that people want, that are differentiated And profitableYes that's you and me too!That's why I've created this podcast!I speak with FinTech CEOs, Founders, and Csuites to uncover their stories, challenges, and lessons learnt in building products with impact.You'll get to hear real-life conversations, and you’ll walk awa
Episodes
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Stop Chasing Hyper Personalization: Look For Context | Ken Hart, CEO & Founder at Snowdrop Solutions
Confused transactions cost banks billions every year. Confused customers call the bank to try to clarify something that shouldn’t have been an issue. This week I speak with Ken Hart, CEO & Founder of Snowdrop Solutions, and he makes the commercial case for a different fix: context. What you'll...
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Avoid Paying For Compliance Twice | Richard Beverley, CEO & Founder at Block Infrastructure
Every cross border payment gets checked twice. Once by the sending bank, once by the receiving bank. Nobody questions why. This week I speak with Richard Beverley, CEO and Founder of Block Infrastructure, and he makes the case (and solution) that screening it once, not twice, is the fix the...
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How Pix Automático Grows The Market Without Killing Cards | Sebastian Fantini, Product Director of EBANX
60 million Brazilians can't get a credit card. For years, that meant subscription businesses simply couldn't bill them. And the moment a new payment rail shows up, everyone assumes it just steals volume from cards. This week I speak with Sebastian Fantini, Product Director of EBANX, and he makes...
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Voice Fraud: Why Banks Can't Trust Callers Anymore | Anat Goldstein, Founder of FinOptima
For centuries, a voice was proof. You heard your banker, your child, your CEO, and you knew. Not anymore. A voice can now be cloned from a few seconds of public audio. The problem is not that voice disappears, it is that voice becomes easy to manufacture. This week I speak with Anat Goldstein,...
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How Ocean Regeneration Is Winning Bank Customers | Mathias Boissonot, Founder & CEO at Handprint
Banks spend millions on carbon footprint. Banks have an engagement problem. Something is not working! This week I speak with Mathias Boissonot, Founder and CEO of Handprint and he makes a commercial case for a different model: instead of tracking what your customers do wrong, quantify what…
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Agentic Commerce: Who's Actually Liable? | Global Payments
What does it actually mean when an AI agent completes a purchase on your behalf? I sit down with Anatole Baboukhian, Executive Lead, Corporate Responsibility & Strategic Advocacy, and Lucy Anderson, Head of Asia Solutions, SMB Product; colleagues at Global Payments on opposite sides of the...
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How Fraud Networks Hide in Plain Sight And How to Stop Them | João Moura, Founder & CEO at Fraudio
João Moura built a fraud detection platform operating in 188 countries not by making fraud prevention safer, but by turning it into a growth lever. This conversation gets into how organized crime runs modern fraud, why siloed data guarantees you'll lose, and how connecting institutions across...
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Agentic Payments: The Questions the Industry Needs to Answer Before Scaling | Robert Kraal, Co-Founder at Silverflow
Everyone is talking about Agentic Payments! So I sat down with Robert Kraal, Co-Founder of Silverflow, live at Money20/20 Asia and we had a chat. Robert brings a commercial perspective to the conversation, and we focus on the what are the hard commercial questions the industry still needs to…
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You Can't Beat Wise on FX. So Now You Partner With Them | Samarth Bansal, General Manager at Wise Platform
If you can't beat Wise on FX, and reality is most fintechs can't; then the smarter move is to partner with them. Let’s go into the why! In this episode recorded live at Money20/20 Asia, I speak with Samarth Bansal, General Manager at Wise Platform. We go behind the scenes and I ask the questions...
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55X in 12 Months: The Clearing and Settlement Layer No One Is Rebuilding Till Now | George Davis, CEO and Co Foudner of Lorum
Most fintechs treat cross border payments as a cost centre. George Davis built a business that treats it as the $100B infrastructure opportunity nobody else is rebuilding, and grew 55X in 12 months doing it. In this episode I speak with George Davis, Co-Founder and CEO of Lorum, a global clearing...
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Who is Liable in Agentic Payments? The Question the Industry Can't Answer Yet | Camilla Bullock, CEO of Emerging Payments Association Asia
AI agents are about to start spending our money, and we as a payments industry are not ready. I love this episode as it’s recorded live at Money2020’s famous MoneyPot podcast booth! Yea the fancy, cool one LOL Today I’m joined by Camilla Bullock, CEO of Emerging Payments Association Asia, and we...
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Trust Is the New Security: The AI & Quantum Threat Reshaping Finance by 2029 | Maxwell Denega, Founder & CEO of Quantum Chain
The encryption protecting banks was built 50 years ago, and quantum computing is about to break it. In this pod I sit down with Maxwell, Founder and CEO of Quantum Chain, to unpack why AI and quantum computing together represent the biggest untold threat to global financial security, and what...
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Why Neofin Killed Its Niche and Rebuilt From Scratch. And What They're Launching Next | Svitlanka Sergiichuka, CEO & Co-Founder, Neofin
Recorded live at Money20/20 Bangkok, 2026 The FinTech infrastructure race isn't just about payments anymore. Neofin has spent three years rebuilding from a geo-agnostic lending tool into a full financial super app engine; and the businesses buying in aren't banks. They're retailers, telcos, and…
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From Roaming Fees to Retention Engine: The Telecom Layer Your Neobank Is Missing | Vince Vissers Co-Founder at Fristy
Recorded live at Money20/20 Bangkok, 2026 What if the next big embedded finance opportunity isn't payments or lending, but connectivity? In this live conversation from Money20/20 Bangkok I sit down with Vince, Co-Founder of Fristy, to unpack why the world's leading neobanks and super apps are...
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The $443 Billion AI Lending Bias: Why 65% of Good Customers Get Declined | Carla Canino, Founder and CEO Kindlee
In this pod,Carla Canino, CEO of Kindlee AI, shares with us how AI bias is costing lenders $443 billion annually and what financial institutions can do about it. Key highlights: • 65% of loan declines are actually creditworthy customers being misclassified by biased AI models • Traditional…
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From 36 Cents To 32 Cents: The Growing Gender Wealth Gap No One Talks About | Kristine Beese, Founder and CEO of Untangle Money
The retirement crisis is a women's crisis - and the numbers are shocking! For every dollar men have in wealth, women have just 32 cents. Even worse? That gap is growing, not shrinking. In this episode, I speak with Kristine Beese, Founder and CEO of Untangle Money, about the alarming wealth gap...
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How To Get Into Home Ownership With Just 1% Down (No Mortgage Required) | Chris Smith, Founder and CEO at Bloxxs
What if home ownership could start with just 1% down and you could build equity without taking on any debt? This revolutionary approach is transforming how people achieve the dream of owning their own home. In this episode, I speak with Chris Smith, Founder and CEO at Bloxxs. We explore an...
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The Future of SMB Banking: AI, Automation, and Financial Intelligence | Akhil Nigam, CoFounder at Finmo,
In this episode, I speak with Akhil Nigam, CoFounder at Finmo, and we answer the critical question: How can global businesses transform their fragmented treasury operations into unified, intelligent systems that drive growth? He shares insights on why SMEs deserve better treasury solutions, how...
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How To Actually Protect Your Crypto Users: 79% of Users Demand This Crypto Feature | Anthony Yeung, Chief Commercial Officer at CoinCover,
Trust remains the biggest barrier to crypto adoption. Security breaches, lost access, and the fear of irreversible mistakes keep 79% of users demanding better protection before they'll fully commit to crypto. In this episode, I speak with Anthony Yeung, Chief Commercial Officer at CoinCover, the...
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Solving Wealth Management for MENA Henrys: Why Sharia-Compliant Investment Platforms Matter | Ziad Mabsout, Co-Founder & CEO at Vennre
The MENA region presents a massive opportunity for growth: The High Earners, Not Rich Yet (HENRY's). In this episode, I speak with Ziad Mabsout, Co-Founder & CEO at Vennre, about building investment platforms specifically for the Henry segment in MENA and why Sharia-compliant solutions are an...
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What Separates Sustainable Neobanks From Those That Fail To Reach Profitability? | Brian Muse-McKenney, CRO at Episode Six
With 400 Neobanks globally raising $300 billion but only a few achieving profitability, the industry faces a critical question about sustainable business models. In this episode, I speak with Brian Muse-McKenney, Chief Revenue Officer at Episode Six, and we answer the big question: What separates...
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How Neobanks Can Use Bitcoin & Stablecoins for Competitive Advantage | Richard Green, RootstockLabs
Neobanks are struggling with differentiation, rising costs, and intense competition - but what if Bitcoin and stablecoin infrastructure could be your competitive advantage? In this episode, I speak with Richard Green, Director of Ecosystem and Rootstock Institutional at RootstockLabs, the largest...
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How AI-Powered FinTech is Solving the £4B UK Energy Debt Crisis | Fliss Berridge & James Sharpe
In today's episode, we explore how innovative fintech partnerships are tackling the UK's massive £4 billion energy debt crisis through compassionate collections and flexible payment solutions. I speak with Fliss Berridge, UK Managing Director and Co-Founder at Ordo, and James Sharpe, Sales...
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A Conversation About Rebuilding Trust in Digital Assets | Natalya Thakur and Kevin Hoang
In this episode, I speak with Natalya Thakur, CEO of Knova, and Kevin Hoang Founder of EQ Exchange (EQX), two innovative founders who are tackling the fundamental issue of trust in the digital assets space 🔑 Key Highlights: How EQX aims to become the first company in the world to disclose...
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The Bold Move: How I went from Banking to Building FinTech Startups | Monica Millares, CPO at BigPay & Purpose Driven FinTech Podcast Host
The financial industry is transforming rapidly, with traditional banking giving way to innovative FinTech solutions that are reshaping how people interact with money worldwide. In this solo episode, I share my personal journey from traditional banking to building FinTech startups and products...
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Breaking the Rules of Banking: Why LATAM Needs Infinite Adaptation | Maria Mancuso & Ray Ruga, Co-Founders FinTech Americas
FinTech LaTam is booming; but it's not just just about digital transformation - we have the power to transform the region, but to do so, we must do a paradigm shift and focus on infinite adaptation and human-centered innovation. In this episode, I speak with Maria and Ray from FinTech Americas…
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How To Grow Customer Acquisition Without a Big Marketing Budget in 2025 | Araminta Robertson, Founder Mint Studios
We live in a world where marketing acquisition budgets are tight and we have a ton of pressure to deliver growth! - as a result content marketing has emerged as a powerful strategy for FinTech growth. In this episode, I speak with Araminta Robertson, Founder of Mint Studios, and we answer the big...
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How Product Managers Can Use AI To Build Better Products | Jas Shah, Founder Bitsul and Product Consultant
We all wonder how to incorporate AI into our workflows! Soo I've recorded as special episode on AI in FinTech Product Development! Join me with Jas Shah, founder of Bitsul, and 3rd time guest in the show as we dive deep into how AI can streamline innovation and create more purpose-driven…
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Future-Proof Your FinTech: Why Your 2030 Customer Won't Be Human | Pawel Stezycki, Principal Consultant at Spyrosoft
The AI revolution in FinTech is happening faster than you think! This week I speak with Pawel to explore how AI is transforming financial services and what it means for product leaders. From beating competitors with limited resources to preparing for a future where your customers might be AI...
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Understanding DORA's Impact: Your Fintech's Partners Could Be Your Biggest Risk | Wayne Scott, Regulatory Compliance Lead at Escode
DORA is here and if you are a FinTech in Europe you MUST listen to this conversation! DORA is the Digital Operational Resilience Act that is effective from 17th Jan, 2025; and will affect all FinTech partners – yes it’s a biggy one; potentially bigger than GDPR! In this pod I speak with Wayne...
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Building Trust in the Metaverse: A Strategy Playbook for FinTech | Victoria Richardson and David Birch , Authors
The Metaverse isn't just a GenZ trend -- it's our chance to rebuild financial services with trust at the core! 🔥 Join Victoria Richardson, David Birch and I as they share their findings from their book "Money in the Metaverse". We explore why identity infrastructure must be built differently…
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How to build a career you love And be in-demand in 2025 | Monica Millares
Are you feeling that growing pressure of becoming irrelevant in today's fast-paced FinTech landscape? In this episode, I'm going solo and I'm sharing my battle-tested career development framework - the exact approach that has helped me stay ahead in an industry where yesterday's innovations…
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Inside Velexa's Mission to Transform Wealth Management | Tamara Kostova, Founder & CEO Velexa
Join us for an insightful conversation with Tamara, CEO of Velexa, as we explore how FinTech is revolutionizing wealth management and financial education. From democratizing investment access to building community-driven platforms, discover how Velexa is making financial services more inclusive…
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Building Trust with AI: How Rural Laos Is Innovating Financial Services | Tim Scheffmann, CEO and Chief Investment Officer LTS Ventures
Imagine a world where rural communities thrive with access to financial services tailored to their unique needs. That’s exactly what Tim Scheffmann, CEO of LTS Ventures, is making possible with the largest digital village banking network in Southeast Asia. In this episode, we dive into the...
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Reaching the 98% using Blockchain - How Fasset is Innovating for Financial Inclusion | Umair Javed, Chief Business Officer at Fasset
Purpose Driven FinTechs are predicated on accessibility and inclusiveness - it's not about building a product that a very few people really love and admire and adore and become early adopters. Fasset is an all-in-one financial super app that allows people and businesses to securely invest, earn,...
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Zubin Reveals Why Empathy Is the Secret to Building Differentiated Solutions for Southeast Asians | Zubin Rada Krishnan, CEO at BigPay
Come behind the scenes of one of the largest NeoBanks in Southeast Asia! Zubin Rada Krishnan, CEO at BigPay, shares BigPay's mission of leveling up people's lives through accessible and simple financial services and explains how BigPay aims to promote financial well-being by shaping positive...
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Connecting FinTechs and Banks to Drive Efficiency and Innovation | Jorge A. Ruiz, CEO at FinConecta
The future is about Fintech & Bank Partnerships! And FinConecta is here to make it easier, cheaper and more efficient for all! If you are bank you know you have legacy systems, and that you need new tech to innovate As a B2B FinTech it is likely you are solving a problem for Banks... Well...
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Max Reveals How We Are Solving Real Problems in Crypto: Customer Pain Points Explained — Max Krupyshev, CEO at CryptoProcessing by CoinsPaid
500M own crypto, 30% want to pay with it — are you ready? Customer expectations are changing fast And crypto payments are rapidly becoming the new normal! In today's episode I spoke with Max Krupyshev. CEO at CryptoProcessing.com by CoinsPaid to deep dive and understand what's going on! We cover…
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How Tapi is Revolutionizing LATAM's Outdated Payments Infrastructure from the Ground Up | Kevin Litvin, CBO & Co-Founder Tapi
LATAM's payment infra is fragmented and outdated... Imagine a single API that breaks down barriers across LATAM and unlocks a seamless payment experience, and multiple geo launches; a smooth, unified digital payment experience for the entire region! Well, I had the pleasure of speaking with Kevin...
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Bankifi Reveals How Engagement Banking With Human Interaction And Data Delivers Impact To Underserved SMEs | Mark Hartley, CEO & Founder at Bankifi
There are 5. 5 million small businesses with less than 20 people in the UK - and we can argue small businesses are the most underserved of all FS customers today! That’s why Bankifi is transforming the space and making bank's digital banking platforms from something that's purely transactional…
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Unlocking Financial Data to Drive Customer and Commercial Impact | Nare Vardanyan, CEO & Co-Founder at Ntropy
“There's a lot of power behind financial data. Every time we move money from point A to point B, we also move information” BUT the power is unlocked by the quality of the data, and the what we do with the data! In this episode Nare Vardanyan, CEO & Co-Founder at Ntropy, the immense potential of...
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Oper Reveals How To Reduce Mortgage Borrower Anxiety by Blending Human Touch With AI Efficiency | Geert Van Kerchkhoven, CEO & Co-Founder Oper
Buying a property is a big life moment, and one full of anxiety! And yes, we the people in the industry are guilty of creating anxiety to our customers! That’s why Geer Van Kerchkhoven, CEO & Co-Founder Oper is doing something about it, and helping both banks and customers create a much better...
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Franchising is broken. Kenny reveals the top benefits of Franchise Investing and how FranShares makes Franchise Investing accessible for all | Kenny Rose, Founder and CEO at FranShares
Have you ever thought about owning a Franchise, but got discouraged by the large amount of investment capital? Many of us have. Franchises pose barriers to entry to most of us, but not any more! In today’s episode I speak with Kenny Rose, the founder of FranShares. He is on a double mission to...
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Wio Bank Reveals How They Reached Profitability Within Year One | Prakash Sunkara, Chief Financial Officer at Wio Bank
Wio Bank has become one of the fastest Neo-Banks globally to achieve profitability. In its first full year of operations, Wio reported a revenue of AED 266.4 million and a net profit of AED 2 million. Wio has over 50,000 Wio Business and 40,000 Wio Personal customers… and in today’s episode we go...
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51% Feel out of Control With Their Finances: How Can We Enhance Financial Engagement? | Theo Paraskevopoulos, CEO & Founder Invessed
The Statistics are brutal! 56% of young investors avoid professional advice due to high fees and outdated approaches. 51% of respondents feel they lack control over their finances, indicating a significant financial literacy and engagement gap. 63% of women are uncomfortable with basic investment...
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How Businesses Save Money on SAAS Subscriptions with Lemon | Matt Bird, Co-Founder and CEO, Lemon
Over a TRILLION dollars per year is spent on SAAS and so much of that is wasted! Customers know they are overpaying for subscriptions, don’t have good visibility on them, and are aware they could save so much Money if they could bring them all into a single place easily and unlock savings from…
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Gavin Nachbar Reveals How FinTech is Changing Tax for Good | Gavin Nachbar, Cofounder at Column Tax
“I love filing my return!” Said no one ever… did you know in the US people spend over 5 billion hours per year to get their taxes done. And Column Tax is in a mission to do something about it! Gavin Nachbar, Co-Founder of Column Tax, shares how Column Tax is disrupting the process of filing taxes…
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What’s Best Practice for FinTech Metrics? Discover Practical Frameworks to Define Metrics, AB Test, and Move the Needle | Jas Shah, Independent Fintech Product Consultant
Jas shares with us the importance of data metrics in building purpose-driven fintech. We go deep and practical! We start by defining what makes great product and the role of metrics in product development. We give examples across fintech verticals to bring it to life. It’s a super practical...
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How Data, Simplicity, and Innovation Drive Payment Solutions | Robert Kraal, Co-Founder of Silverflow
Today DATA is a differentiated proposition! And that's why it matters who you select as your payments processor and partner in crime! I had the honour and pleasure to speak with Robert Kraal, Co-Founder at Silverflow, and hear all about how Silverflow has designed with data in mind! Silverflow is…
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Ensuring that Green Inclusive Finance is Truly Green and Truly Inclusive | Tiffany Tong, CEO and Co-Founder, Aloi
In Today’s episode we speak with Tiffany, CEO and Co-Founder of Aloi, a multi-award winning FinTech in Nepal. Aloi is enabling climate financing for grassroots entrepreneurs through real-time loan journey insights. They have a cashless-financing platform offering 3 features to track a full loan...
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ABOUT THIS SHOW
Welcome to Purpose Driven FinTech!I'm your host, Monica Millares - Product Leader and fellow FinTecher.These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact.Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the quality of their lives.However, more than ever Founders, CEOs, Leadership teams and all FinTechers have a ton of pressure to build solutions that actually solve customer problems, that people want, that are differentiated And profitableYes that's you and me too!That's why I've created this podcast!I speak with FinTech CEOs, Founders, and Csuites to uncover their stories, challenges, and lessons learnt in building products with impact.You'll get to hear real-life conversations, and you’ll walk awa
HOSTED BY
Monica Millares
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