PODCAST · health
QRM Buzz Podcast
by The QRM Hive
Educational podcast for healthcare providers serving aging adults.
Episodes
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Episode #125 | Conversations on Achieving Optimal SNF Outcomes
Have you ever wondered what a good SNF “outcome” looks like? Join QRM’s Mark Hyder and Megan Ussery in the latest episode of the #BuzzPodcast as they discuss crucial elements to achieve optimal results.
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Episode #124 | Navigating the Stars: Understanding the CMS 5-Star Rating Program
Three Stars? Five Stars? What’s the difference? ⭐❓ Join Mark Hyder and Megan Ussery in the newest episode of the #BuzzPodcast as they delve into the intricacies of the #CMS 5-Star Program and discuss what the ratings mean for #LTC providers.
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Episode #123 | The Role of the MDS Nurse
Gain valuable insights into the impact of the MDS coordinators' contributions and their indispensable role in maintaining a thriving healthcare environment. Tune in now to elevate your understanding of the pivotal work undertaken by these professionals.
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Episode #122 | Genie in a Bottle: Interview with ADVION EVP
Join QRM's Mark Hyder for a captivating conversation with ADVION Executive VP, Cynthia Morton, as they discuss the recent CMS updates and Cynthia's response to the hypothetical scenario: "If you stumbled upon a genie in a bottle and granted 3 wishes for the SNF industry, what would you wish for?"...
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Episode #121 | Updated But Not Over-Rated: Quality Measures
This week's episode of the #BuzzPodcast is all about the newly revised Quality Measure User’s Manual. Clinicians, administrators, and operators, are you ready to navigate these crucial updates? Stay informed and tune in!
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Episode #120 | Another Morning, Another Meeting
Are your morning meetings less than inspiring? 🔊 Join us for the latest episode of the #BuzzPodcast, where QRM’s Mark Hyder and Megan Ussery share strategies to transform your daily huddles into a source of productivity and team enjoyment!
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Episode #119 | Don't Forget the Basics!
Change is difficult, but sometimes we’re so focused on it, we can overlook the basics. Join QRM’s Mark Hyder and Megan Ussery as they discuss some of the important SNF fundamentals you don't want to forget.
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Episode #118 | Spending the Day with Section J
In this week's episode of the #BuzzPodcast, Mark Hyder discusses changes to MDS Section J with QRM’s Stacey Hallissey and Megan Ussery. Enjoy this “pain-free” discussion about rating resident pain. Tune in to learn how you can stay ahead of this critical issue!
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Episode #117 | CMS Changes: PHQ-2 to 9
In the latest episode of the #BuzzPodcast, Mark Hyder is joined by QRM's Director of Reimbursement, Megan Ussery, and Sr. VP of Integrity and Quality Improvement, Stacey Hallissey, to discuss CMS's move from the PHQ-9 to the PHQ-2 to 9 assessment model.
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Episode #116 | Changes in Skin Integrity Post-Acute Care
In this week's episode of the #BuzzPodcast, QRM's Mark Hyder and Megan Ussery explore the important topic of "Changes in Skin Integrity Post-Acute Care" and shed light on the newly released Standardized Pressure Injury Prevention Protocol (SPIPP) checklist. Are these changes leading us to embrace…
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Episode #115 | CoreQ and the Patient Experience
In this episode of the #BuzzPodcast, Mark Hyder and #QRM's Chief Strategy Officer, Susan Krall, discuss the recently introduced CMS-mandated CoreQ survey; a new development for many in the #SNF community. Tune in to discover the ins and outs of this requirement!
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Episode #114 | Talk is Cheap: Document!
In this week's episode of the #BuzzPodcast, #QRM's Mark Hyder and Ashley Duggan delve into the challenging yet significant topic: Documentation! The recently mandated 5-claim review for CMS MACs brings documentation to the forefront. Listen along to gain valuable insight into how this critical…
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Episode #113 | Leading During Times of Change: HR Perspective
In this episode of the #BuzzPodcast, Mark Hyder spends time with QRM’s VP of Employee & Corporate Resources, Beth McCarty, discussing how HR departments can help provide organizational structure and support to keep their teams moving forward and meet business objectives.
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Episode #112 | 5-Claim Audit
Join Mark Hyder, QRM's VP of Reimbursement Strategy, as he discusses all the "Buzz" around CMS's newly mandated 5-Claim Audit with Ashley Duggan, QRM VP of Medical Review, and Stacy Grondel, QRM Director of Clinical Reimbursement. Get ready for these audits with the QRM Team!
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Episode #111 | Leading During Times of Change: CEO Perspective
In this episode of the Buzz Podcast, Mark Hyder spends time with QRM CEO, Freda Mowad, discussing the constantly changing SNF landscape, current issues facing providers, and some of the strategies that help leaders keep moving their teams forward.
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Episode #110 | Section GG & GG & GG...
In the latest episode of the #BuzzPodcast, QRM’s VP of Reimbursement Strategy & Education, Mark Hyder; Director of Reimbursement, Megan Ussery; and Sr. VP of Integrity & Quality Improvement, Stacey Hallissey discuss the impact of the upcoming proposed CMS changes to Section GG, the potential…
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Episode #109 | CMS Changes: The Impact from a Compliance Perspective
In the latest episode of the #BuzzPodcast, QRM’s VP of Reimbursement Strategy & Education, Mark Hyder; Director of Reimbursement, Megan Ussery; and Sr. VP of Integrity & Quality Improvement, Stacey Hallissey discuss the impact of the upcoming proposed CMS changes from a compliance perspective.
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Episode #108 | QM Corner: Falls with Major Injury
In the latest episode of the Buzz Podcast, QRM’s VP of Reimbursement Strategy & Education, Mark Hyder; Director of Reimbursement, Megan Ussery; and Sr. VP of Integrity & Quality Improvement, Stacey Hallissey enter the QM Corner to discuss quality measures focusing on preventing falls with major...
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Episode #107 | MDS Series - Getting Ready: Back to the Basics
Introducing the newest series of the Buzz Podcast covering all things MDS! Led by our team of MDS and Section GG pros, this series will explore a variety of topics to equip your entire IDT with the knowledge, tools, and resources necessary for a smooth transition on October 1st. Tune in to the...
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Episode #106 Career Capital with Shay
In this episode of the Buzz Podcast, Ryan sits down with Shay Akshay, a PTA and DOR out of California. They discuss what career capital is, what the modern career for a therapist assistant looks like, and how QRM is helping him achieve his goals for his team. This is an episode you wont want to...
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Episode #105 Success in Capturing Section K with Brett Seeley
In this episode of the Buzz Podcast, we sit down with QRM Regional Operations Director, Brett Seely, as he shares insight on the success he’s found with Section K Capture under the PDPM model at the facilities he oversees. Learn how PDPM has put the speech component front and center, what Section…
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Episode #104 Managing All the Projects with Kris Brown
In this episode of the Buzz podcast, Ryan sits down with Kris Brown, Project Coordinator for QRM. We explore the back end of what keeps the Hive Machine that is QRM moving smoothly and fluidly for our clients.
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Episode #103 Passion for LTC Programming with Matt Cameron
In this episode of the buzz podcast, your host, Ryan Blue sits down with Matt Cameron, one of QRM's divisional vice presidents to discuss his passion for long-term care programming. This is an episode you definitely won't want to miss.
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Episode #102 Marketing Magic with Amie Gerlach
In this episode of the Buzz Podcast, Ryan discusses the ins and outs of what makes QRM's marketing team magic including how they started, their service offerings, SEO, and what sets them apart from the rest! Contact the QRM Marketing Team with inquiries at [email protected]
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Episode #101: Educational Impacts with Saousan Ramadan
In this episode of the buzz podcast, your host Ryan Blue, Sr. Quality Clinical Education Specialist for QRM sits down with Saousan Ramadan, a Regional operations specialist to discuss the impact she has seen in the field regarding how education and IDT collaboration makes all the difference for…
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Episode #100 The QRM Therapist Centered Focus with Freda
Today we speak with Freda Mowad, CEO of QRM about the unique aspects of the QRM process and how it is truly, therapist focused. This 100th episode of the podcast is surely one you won't want to miss.
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Episode #99 OT-Month Celebration with Ryan Blue
In today's episode of the Buzz Podcast Ryan Blue celebrates OT Month. He is an occupational therapist by trade and discusses the role an OT plays in the SNF setting. Additionally he describes the differences between short stay and long stay residents when it comes to interventions and how OT's…
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Episode #98 Nursing Component Best Practices with Megan Ussery
Today we dive into the Nursing Component with our director of clinical reimbursement Megan Ussery. We specifically look at key insights involving Extensive Services, Special Care High, and how to best maximize your reimbursement for these categories.
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Episode #97 Compliance and Medical Review with Ashley Duggan
In this episode of the Buzz Podcast, Ryan speaks with Ashley Duggan, QRM's VP of Medical Compliance and review to explore the service offerings and unique touch QRM brings to their clientele.
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Episode #96 Success Stories with Kristen Posey
In this episode, Ryan sits down to discuss how QRM Regionals bring success to their clients through the lens of Kristen Posey, one of QRM's lead Regional Managers. It's an episode you won't want to miss.
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Episode #95: Documentation Audits and Potential Pitfalls with Trish Williams
In today's episode we meet with Trish Williams to discuss documentation audit trends and pitfalls. We discuss the following topics: What to look for in a documentation audit that will cause a denial of payment for services provided by the therapist in the event of a payer review of documentation....
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Episode 94 - What If & Why Not: Telehealth?
The “What If” podcast series continues with the question: what if every patient received telehealth services during their rehab episode? In this episode, we’ll unpack “What if” and “Why Not”.
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Episode 93 - What If…
What if your rehab team could design and own the prevention and maintenance programs for every long-term care patient they served? Check out this episode in the “What if” series to find out more! Register here for the our on demand event mentioned in this episode:...
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Episode 92 - Flipping The Drama Triangle
The dreaded drama triangle describes 3 toxic roles unknowingly played in presence of conflict. But what if it didn’t have to be this way? What if the conflict could be controlled and resolved with a shift in roles and mindset?
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Episode 91 - Modern GG Goal Setting in 2022!
New Year means new intentions and new goals. In 2022, we shift our approach to GG goal setting to a more modern and patient-centered approach.
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Episode 90 - Post-COVID Recovery Program
Ryan joins the pod today to discuss our newest QRM clinical program to address your post-COVID population. You won’t want to miss this one…. We figured out sound effects!!!
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Episode 89 - Section GG 2021 Trends
We've got some great trends to share for Section GG self-care and mobility outcomes in 2021! In fact, we achieved the average expected scores for both in May June and July this year. Determine who you would like to nominate as your GG Champion who will be your community's designated expert on...
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Episode 88 - QRM PDPM 2021 Trends
Megan joins the pod to share our QRM community PDPM trends from 2021 using QAI (Quality Assistive Insights) info in DataIQ. She takes us through each PDPM component and shares multiple great trends which are directly related to our QRM educational focus areas this year! Way to go QRM teams! She...
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Episode 87 - MICRO Short-Term Goal Setting
Trish Williams joins the pod today to discuss her MICRO goals system for short-term goals. In her experience with reviewing and defending rehab documentation denials, she's identified a pattern of goal setting behavior which contributes to unmet, unrealistic goals which may trigger a denial for...
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Episode 86 - QRM 2021 Summit & Holiday Party!
This week, the QRM team has gotten together for our annual summit and holiday party. It’s the first time we’ve been able to do this in person so it’s been really exciting and inspiring. We’ve been able to discuss our industry’s challenges and how we will face them together as a community in 2022....
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Episode 85 - Fall Reduction Programs for Long-term Care
In today's episode, Ryan reviews QRM's Fall Reduction Program specifically targeting a long-term care nursing home population where 50% of residents experience a fall each year. He discusses some of the challenges nursing home providers face when designing fall reduction programs like: how to...
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Episode 84 - OT & Dysphagia
Ryan Blue joins the pod today to discuss the occupational therapist's role in the identification and treatment of swallowing problems. Under a conventional model of care, you may have used an SLP to treat dysphagia but what if you could expand the roles of other disciplines to address swallowing...
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Episode 83 - The Pain Paradox
Have you ever felt like you can't get all the important things you need to do done? You are not alone! There are times that it feels like EVERYTHING is important and it's impossible to get all of it done! The good news is, the statement "Everything is Important" is a painful paradox. While it…
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Episode 82 - Documentation: Say More with Less Words
Megan Ussery joins the podcast for part 2 of her 2 part Skilled vs. Unskilled series. In this week's episode she focuses on skilled documentation to support skilled services (check out Episode 81 for a review of skilled services). She offers a few simple strategies to enhance your documentation…
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"Fridays with Freda" - Roundtable with Data IQ
Special guest alert! In this episode, Chris Eamiguel and Derek Gay from Data IQ sit down with Freda and Haylie from QRM to discuss the evolution of QAI - Quality Assistive Insights. QAI is a complete, easy to use, real-time analytics platform which offers meaningful information to improve...
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Episode 81 - Understanding Skilled Level of Care
Megan Ussery joins the pod today for part 1 of a 2 part series on what defines a skilled level of care and the necessary documentation to support it. Resources discussed in today’s episode: Chapter 8 Medicare Benefit Policy Manual...
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Episode 80 - Screen, Assess, Intervene
Ryan Blue joins the pod today to share a smooth and simple program he created to address the LTC needs of 4 patient groups: Fall Risk, Incontinence, Dementia, Post-COVID syndrome. This program was created in an effort to make LTC patient identification, assessment, and intervention as easy and...
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Episode 79 - Telehealth Extenders
Telehealth extenders, facilitators, e-helpers: Call them what you will, but those helping a therapist during Telehealth assessments are a critical part of the health care process. Ryan Blue joins the pod to share his strategies on how to best support and utilize extenders for your telehealth...
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Episode 78 - Thank an MDS Coordinator Today
Megan Ussery, RN, RAC-CT (Resident Assessment Coordinator - Certified) joins the podcast today to share her experiences as an MDS coordinator and how discusses important this role is in your facility. She recently read an article (link below) which describes the alarming spike in MDS coordinators...
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Episode 77 - Telehealth FAQs
Ryan and I recently hosted a telehealth webinar which was very well attended and sparked some great questions. In this podcast episode, we will review those questions and share our excitement about the future of telehealth! Register below to view our telehealth webinar training:...
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