PODCAST · health
Quality of Life Hospice & Palliative Care Podcast
by Dr. Millicent Burke-Sinclair
Join us for conversations about Hospice and Palliative Care and how this care can enhance quality of life for those living with serious illness. Find out more about these services, topics that concern those with a serious illness, and innovations in this care.
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28
How Elizabeth House Provides Specialized Care
In this episode, you'll learn what to expect from care at Elizabeth House, Four Seasons' Inpatient Hospice Unit. Our guests, Dr. Brittany Matney- Four Seasons Assistant Medical Director- and Molly Schmidt- Four Seasons Director of Elizabeth House- share stories, how staff prioritize what's most important to you, and more. Hosted by Four Seasons' President & CEO, Dr. Millicent Burke-Sinclair, Ed.D, MBA, MLAS, SPHR®, SHRM SCPIf you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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27
Nancy's Story: How Hospice Care Prioritized What Mattered Most
Our host, Dr. Millicent Burke-Sinclair, Ed.D, MBA, sits down with Nancy Bouvet, Four Seasons Volunteer and former Board Member, whose husband, Pierre, served in Four Seasons palliative and hospice care. Nancy describes what it meant to have support for her as the caregiver, her family, and for Pierre himself at the end of his life, and how Four Seasons honored their healthcare goals at each step of the way. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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26
What to Expect from Each Level of Hospice Care
Our host, Dr. Millicent Burke-Sinclair, Ed.D, MBA, sits down with Rikki Hooper, Four Seasons' Chief Clinical Operations Officer, and Jenelle McCallum, Teleios Collaborative Network's Chief Clinical Operations Officer & Organizational Coach, to discuss what you can expect from each level of hospice care. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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25
Volunteers Make a Difference
Our host, Dr. Millicent Burke-Sinclair, Ed.D, MBA, sits down with Sheri Merrill- Director of Employee and Volunteer Solutions- and Kelly Malenchak- Volunteer Coordinator- to discuss the importance of volunteers, volunteering opportunities, and more at Four Seasons. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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24
How Donors Make a Difference at Four Seasons
Our host, Dr. Millicent Burke-Sinclair, Ed.D, MBA, sits down with Stephanie Wilson, Director of Development, and Palma Cohen, Annual Giving Coordinator, to discuss the impact donors make on individuals receiving care at Four Seasons.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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23
Caring for Veterans in Hospice
Our host, Dr. Millicent Burke-Sinclair, Ed.D, MBA, sits down with Four Seasons Spiritual Care Team Leader and Navy Veteran, Chaplain Michael Wermuth, and retired Navy Captain, John Knapp, to discuss the needs of veterans in hospice care and how Four Seasons meets those needs. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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22
The Importance of Creating the Perfect Hospice Experience
Our host, Dr. Millicent Burke-Sinclair, Ed.D, MBA, sits down with Multiview Incorporated (MVI) President & CEO, Andrew Reed, to talk about the importance of creating the perfect hospice experience and how MVI helps hospice organizations orchestrate the best quality care possible.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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21
How Music Therapy Helps Hospice Patients and Families Along the Journey
Our host, Dr. Millicent Burke-Sinclair, Ed.D, MBA, sits down with Taylor Gass, MS, NMT, MT‑BC, Four Seasons Music Therapy Clinical Specialist to talk about how music therapy benefits patients, families, and caregivers. Taylor also shares a beautiful song, "Seasons," that she wrote to share on the podcast - you don't want to miss it.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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20
John's Story: From Palliative Care to Hospice Care, Grief Services to Volunteering
Our host, Dr. Millicent Burke-Sinclair, Ed.D, MBA, sits down with John Roberts, whose wife, Wendy, was under Four Seasons Palliative Care, and then Hospice at our Elizabeth House. John talks about their experiences and how Palliative and Hospice Care were not only helpful for Wendy, but also to him. In addition, he speaks about Four Seasons Grief Services and how he found the path to healing. His experiences also led him to volunteer with Four Seasons. We are so grateful to John for sharing this important story.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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19
How Pharmacies Work with Hospice & Palliative Care to Ensure Safe Access to Medications
Our host Dr. Millicent Burke-Sinclair, Ed.D, MBA, MLAS, SPHR®, SHRM‑SCP sits down with Sona Pharmacies Vice President of Clinical Operations, Dr. Tasha Michaels PharmD, BCACP, CPP, to discuss how pharmacies work with hospices to ensure safe access to medications.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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18
What is Advance Care Planning and How Does it Help us Age in Place?
Dr. Millicent Burke-Sinclair sits down with Director of Care Navigation Maureen Williams, to discuss what exactly an advance care plan is, and how planning ahead might increase quality of life and help us to age in place. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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17
How Hospice Works in a Hospital Setting
Our host, Dr. Millicent Burke Sinclair sits down with Dr. John Bryant, Vice President of Operations and Support Services at UNC Health Pardee, to discuss how a hospice and hospital work together. Four Seasons works with many hospitals in our 14-county area, and this is just one example of how working together to serve our community benefits our neighbors. For more information, visit FourSeasonsCare.org or PardeeHospital.orgIf you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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16
The Difference Between Palliative Care and Pain Management
Our host, Dr. Millicent Burke-Sinclair, Ed.D, sits down with Emily Stamey, Regional Director of Palliative Care at Four Seasons, to discuss what Palliative Care is and how it's different from Pain Management. Emily Stamey has been a palliative care nurse practitioner at Four Seasons since 2020. She is board certified as a Family Nurse Practitioner and is an Advanced Certified Hospice and Palliative Nurse. Emily serves patients in our Western most counties and works as the regional director of the West palliative care team. She began as a nurse in 2010. She started her nurse practitioner career in primary care before joining the palliative care specialty. Emily is passionate about patient centered care and helping patients meet their own goals of care. Emily lives with her husband Chris in Franklin, NC. She enjoys spending time with her family who also live in that area, and hiking on our local trails. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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15
How a Foundation Supports a Nonprofit Hospice
Our host, Dr. Millicent Burke-Sinclair, sits down with Four Seasons Foundation Executive Director Paige Wheeler to discuss how a community can support a nonprofit hospice through a foundation. Paige Wheeler has served as the Four Seasons Executive Director since January of 2020. Her background is in fundraising and leadership having served in various roles in philanthropy and raising millions of dollars to support education and health care. Paige is dedicated to her role at Four Seasons because she has had several family members in our care and wants to assure everyone has access to the excellent care of Four Seasons. She and her husband, Frank, live in Fletcher, NC and the have 3 adult children and 2 grandchildren. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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14
How Compliance Measures Positively Impact Care for Hospice Patients
Dr. Millicent Burke-Sinclair sits down with Annette Kiser, Chief Compliance officer with Teleios Collaborative Network to talk about how Compliance measures enhance Hospice and Palliative Care and positively impact our community. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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13
How NPHI Brings Nonprofit Hospices Together to Educate, Innovate, and Benefit our WNC Community
Our host, Dr. Millicent Burke-Sinclair, and National Partnership for Healthcare and Hospice Innovation President Carole Fisher discuss how NPHI helps foster innovation and education for nonprofit hospices.Carole Fisher serves as President of the National Partnership for Healthcare and Hospice Innovation (NPHI), one of the nation's largest membership organizations focused on advanced illness care. Utilizing her previous experiences and deep expertise with not-for-profit, community-based hospice and palliative healthcare, she is charged with leading a wide range of activities for the membership organization. With an emphasis on developing strategic partnerships, meaningful collaborations, and transformational innovations, Carole helps support the nation's most notable and distinguished end-of-life healthcare organizations. As a seasoned C-suite advisor, innovator, and public policy advocate, for the past 35 years, she has successfully led and transformed not-for-profit and mission-driven healthcare operations. Carole has significant experience in growing and transforming companies, developing people, and preparing organizations for navigating the unforeseen and unanticipated. She has a background in increasing market share, contracting with payers, building specialty provider networks, developing and integrating cutting-edge technology, facilitating M&A mid-size transactions, and is well respected for her ability to merge cultures and teams. She brings this experience to her position at NPHI in addition to her role as a Senior Advisor to Healthsperien. Carole is the former President and CEO of Nathan Adelson Hospice. In a fiercely competitive market, she positioned the organization as a nationally known industry leader respected for its clinical advancements and innovations. Under her leadership, Nathan Adelson Hospice was recognized for eight years by Modern Healthcare Magazine as one of the 100 Best Places to Work in the United States.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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12
How Hospice Can Enhance Quality of Life During the Holidays
Join us as host, Dr. Millicent Burke-Sinclair converses with Four Seasons Chief Innovation Officer Ryan Cannon about how Hospice can enhance quality of life for the patient and family and provide much needed support to the caregiver during the holidays. We know that some people think they should wait until after the holidays to call hospice, but involving hospice before may help decrease stress, provide comfort, decrease hospitalizations and allow you all to be at home for the holidays. For more information, visit FourSeasonsCare.org.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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11
The Way Forward: Moving Through Grief
Our host, Dr. Millicent Burke-Sinclair, sits down with Four Seasons Grief Services Coordinator Daniel Tipton, and Four Seasons Child and Adolescent Grief Coordinator Jay Wilson to talk about moving through grief in the aftermath of Hurricane Helene, and in every day life.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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10
Wherever You Call Home: Hospice & Palliative Care in Various Types of Home Settings
This episode was recorded before Hurricane Helene devastated our region in late September. As we see so many among us who have been displaced, the concept of “home” is even more relevant. We continue to serve our community – wherever they are – including temporary housing, shelters, or a relative’s home. In this episode, Four Seasons Nurse Practitioner Brandon Jochum sits down with our host, Dr. Millicent Burke-Sinclair to discuss how we serve patients in various home settings. If you need Palliative or Hospice Care and are in the Western North Carolina region, please call 866.466.9734 or visit us at FourSeasonsCare.org. #WNCSTRONG #NCSTRONGIf you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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9
The Changing Landscape of Hospice Care
Join our host, Dr. Millicent Burke Sinclair, as she sits down with nationally recognized hospice leader, Chris Comeaux. Chris is President & CEO of Teleios Collaborative Network and Teleios Consulting Group, host of TCN Talks and Anatomy of Leadership podcasts, and author of the book Anatomy of Leadership. For more information about Four Seasons, The Care You Trust - visit FourSeasonsCare.org.To find out more about Teleios Collaborative Network or Teleios Consulting Group, visit teleioscn.orgAlso, be sure to check out Chris Comeaux's podcasts: TCNTalks and Anatomy of Leadership, wherever you get your podcastsIf you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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8
The Way Forward: A Poem Written by Four Seasons Grief Support Group Members
This supplementary episode features a poem with stanzas written by members of Four Seasons Grief Services support groups. The poem is read by our Grief Services Team. Please listen and share with someone who could use encouragement. Four Seasons Grief Services are provided free of charge to the community we serve, regardless of whether they were served by Four Seasons. It's a privilege to be able to serve those in our community during this season of life.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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7
Hospice & Palliative Care in Rural Areas
Dr. Millicent Burke-Sinclair sits down with Four Seasons physician, Dr. Michael Barnett, and Director of West & Hospital Palliative Care, Dr. Jamie Rouse to discuss the challenges of providing Hospice & Palliative Care in remote areas. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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6
Pediatric Palliative and Hospice Care
Dr. Millicent Burke-Sinclair sits down with Dr. Michael Barnett, a Four Seasons physician with special focus on Pediatric and Rural Care, to discuss Pediatric Palliative and Hospice Care. The two discuss how care differs for children, why it's so very needed in our rural area, and how this program truly can make a difference in the lives of the children and their families, increasing Quality of Life.The Four Seasons Riversong Pediatric Palliative and Hospice program provides this care to Western North Carolina. For more information, visit FourSeasonsCare.org.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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5
Aging in Place and Caring for the Caregiver
Our host Dr. Millicent Burke-Sinclair welcomes Director of Home Care, Mary Jo Powers, MSW, and Director of Care Navigation, Maureen Williams, MEd, BSN, RN, CCM, CDCP who will discuss what Aging in Place means, and how we provide services that make quality of life easier for the Caregiver (or loved one who is providing care for the patient/client). They also discuss various ways that specific services can help those who are caring for loved ones with dementia. For more information, call 866-466-9734 or visit FourSeasonsCare.orgIf you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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4
The Importance of Emotional and Spiritual Support During Hospice Care
Our host, Dr. Millicent Burke-Sinclair, sits down with Four Seasons Director of Patient & Family Services Sybil Arnold, to discuss the ways that social workers, chaplains, music therapists, grief counselors and others help to support the hospice patient and family during a difficult season.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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3
What is Palliative Care?
This episode, host Dr. Millicent Burke-Sinclair talks to Four Seasons Chief Clinical Operations Officer Rikki Hooper about what Palliative Care is, how it's different from Hospice, and how it can help those suffering from diseases including Alzheimer's and other types of dementia, COPD, kidney failure, cancer or heart failure, among others. She discusses how Palliative Care is a supportive type of care that is provided along side other treatments and in collaboration with your other specialists. Listen to learn more.If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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2
Hospice Myths & Truths
In this inaugural episode, our host, Dr. Millicent Burke-Sinclair, sits down with experienced hospice physician and Chief Medical Officer of Four Seasons, Dr. Ruth Thomson. Dr. Thomson addresses common myths about Hospice Care, what it is, the level of care that is provided, and how it can help patients and families increase their quality of life during this time. If you have questions about Hospice Care, please visit FourSeasonsCare.orgIf you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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Announcing Quality of Life Hospice & Palliative Care Podcast - Coming March 5
Join host, Dr. Millicent Burke-Sinclair as she sits down with industry leaders, medical providers, and others with unique perspectives about Hospice and Palliative Care.Millicent is the President and CEO of Four Seasons, The Care You Trust, and is a leader and educator in Hospice and Palliative Care. If you live in Western North Carolina and are in need of Hospice or Palliative Care, please call Four Seasons, The Care You Trust toll free at 866.466.9734 or visit us online at FourSeasonsCare.org. Thank you for listening!
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ABOUT THIS SHOW
Join us for conversations about Hospice and Palliative Care and how this care can enhance quality of life for those living with serious illness. Find out more about these services, topics that concern those with a serious illness, and innovations in this care.
HOSTED BY
Dr. Millicent Burke-Sinclair
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