PODCAST · business
Raising Spirits
by Will & Nate
Raising Spirits and pouring perspective on all things business and hospitality, with the aid of a drink or two.
Episodes
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Episode 20 - Hit the D@mn Like Button!
In this latest episode of Raising Spirits, the guys discuss the significance of online reviews and reputation management in today's digital age but most importantly...how to recover from a bad one. Please like and subscribe! Follow us on Instagram at RaisingSpiritsPodcast for Will and Nate's…
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Episode 19 - Coaching 102
Join us for Part 2 of our Coaching 101 episode! If you haven’t listened to Part 1 yet, we highly recommend starting there before diving into this episode. Will and Nate continue their conversation about the nuances of coaching, sharing personal experiences, insights on effective leadership, and...
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Episode 18 - Coaching 101
In this two-part special on Coaching 101, the guys cover coaching strategies and skills. We're talking the importance of understanding individual team members, of consistent coaching, addressing sensitive issues, and the impact of humanistic leadership. We talkin' practice. Remember to hit that...
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Episode 17 - Let's Wobble
This week the guys cover the evolution of fantasy sports, its impact on workplace social networks, and the challenge of engaging frontline team members. As we always say, happy and engaged team members can only benefit the business. Find all our socials at...
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Episode 16 - The Service-Profit Chain: Part Two
This week we conclude our two-part episode on the Service-Profit Chain. The guys discuss the differentiation of customer service, how engaged team members lead to engaged customers, and the importance of receiving feedback and making the best of it. The real question is: Are you Team Jeep or Team...
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Episode 15 - The Service-Profit Chain: Part One
Everything you've ever wanted to know about the Service-Profit Chain. The guys delve into the philosophy, its impact on team members, and the importance of leadership in the hospitality industry (heck, all industries). Join us next week for Part Two in this series! All Raising Spirits socials can...
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Episode 14 - So You Want To Be An Executive Host
This week the guys pull back the curtain on the glamorous, chaotic, and occasionally downright dirty world of gaming industry Executive Hosts, with two very special guests, Angel Flowers and Sabrina Moneypenny! Follow Angel on Instagram at angel_the_jawn and Sabrina (and Will's) RV adventures on...
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Episode 13 - Beyond the Velvet Rope
Join us this week at Raising Spirits for GARDEN TALK. I kid, but if you ever wanted to know about Nate's peppers, this episode is for you. The guys also touch on the fine line between business ethics and customer service. How far is too far and what price might one pay? (see Bryce Harper and...
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Episode 12 - All Things Casino
This week the guys delve into the world of casino mergers and the potential fallout impact on both players and team members. Service-profit chain? Check. Customer loyalty? Check. Effective leadership? Double check. Please like and subscribe on your favorite podcasting app and check out our…
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Episode 11 - Meet Your Drinking Buddies!
Howdy Spirits! Ever wondered who the heck we were, how we met, or just wanted more behind-the-scenes anarchy? This one's for you! Will, Nate, and Ashley chat about a great many things and if you've ever worked with them, they probably talk about you in this episode. Don't forget to say Hi to our...
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Episode 10 - All My Hobbies Are Market Research
Will and Nate delve into the impact of collaborations on demand and scarcity, as well as the decline of the third space and its effect on socialization. But really, we just talking Pokémon cards and sweet kicks. The big takeaway, if you can't find the value in customer relationships, you're doing...
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Episode 9 - The Leadership Playbook
On this episode of Raising Spirits, Will and Nate delve into the parallels between sports and business leadership. If you love a good sports metaphor or "ism" (looking at you Dan Gilbert) then this one's for you. Follow our socials at newstandardconsulting.com/raisingspirits
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Episode 8 - Spirit Airlines and Customer Loyalty
We are back with another episode of Raising Spirits. This week we delve deep into the business, culture, leadership, and hospitality of discount airlines, specifically Spirit Airlines may they rest in peace. This week's sponsor is *Technical Difficulties* so grab your Modelo and cheers! Check out...
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Episode 7 - Part Two: Vegas, baby!
Part Two
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Episode 6 - We talkin' bout Vegas.
Grab your whiskey, Raising Spirits is back! In our two-part season premiere, the guys check in and recap Nate's Las Vegas trip. Stops included in this journey: Caesar's Palace, Aria, and Circa. Check out our socials at NewStandardConsulting.com/RaisingSpirits
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Episode 5 - Make a plan. Do something!
Join us for our recreation episode! The guys talk all things travel and the positives of getting back to the great outdoors. This week we are enjoying Maker's Mark 46. Raising Spirits is a New Standard Podcast. Email us at [email protected] or visit our website at...
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Episode 4 - Look at us! No, really.
This week the guys discuss the value of non-gaming dollars in the casino industry, the human factor in customer service, and merit-based rewards, all while sipping on some fine High West bourbon. Exciting news! We are no longer just an audio podcast! Check out Will and Nate's beautiful faces on...
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Episode 3 - We're back!
Will and Nate are back and better than ever! This week the guys discuss the importance of culture to an organization and do a smash/pass on nostalgic chain restaurants. Drink of the week is Red Breast 12 year. Cheers! Email us @ [email protected] Check out our socials below! Instagram -...
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Episode 2 - The future is here
Episode 2 - The guys talk about upcoming holiday travel and 2026 hospitality predictions (hint hint: AI). Nate shares his good (and bad) customer service exploits all while sipping some Angel's Envy. Today's Paperclip moment was brought to you by: Lowe's in Wadsworth, OH. Mentioned: LedgeStone...
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Episode 1 - Welcome!
Episode 1 of Raising Spirits is officially here! Listen as Will and Nate talk about football and football, new casino ventures, team member satisfaction, DENNY'S, all while sipping on Weller 107. Email us at [email protected] or join our socials at: Instagram- RaisingSpiritsPodcast...
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ABOUT THIS SHOW
Raising Spirits and pouring perspective on all things business and hospitality, with the aid of a drink or two.
HOSTED BY
Will & Nate
CATEGORIES
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Frequently Asked Questions
How many episodes does Raising Spirits have?
Raising Spirits currently has 20 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Raising Spirits about?
Raising Spirits and pouring perspective on all things business and hospitality, with the aid of a drink or two.
How often does Raising Spirits release new episodes?
Raising Spirits has 20 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Raising Spirits?
You can listen to Raising Spirits on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Raising Spirits?
Raising Spirits is created and hosted by Will & Nate.
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