PODCAST · business
Redefining Communications with Jenni Field
by Jenni Field
This podcast gives you bitesize advice and guidance on internal communication and leadership credibility. Each episode is less than 15 minutes to help you get access to support for your employee engagement strategy, your internal comms and your leadership development. Jenni Field is an expert in leadership credibility and internal communication. Author of Influential Internal Communication, and Nobody Believes You - Become a Leader People Will Follow, her work as an international speaker and coach, helps leaders and their organisations become more efficient and more engaging. After spending 13 years working inside organisations as Head of Internal Communications and Communications Director, Jenni set up the consultancy Redefining Communications to help organisations and teams use communication to go from chaos to calm. Since 2017 Jenni has published two books, hosted two popular podcasts that discuss leadership, communication and wellbeing and conducted research into communication
Episodes
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Nobody Believes You: Why Being a Credible Leader is Important S5 EP10
In the final episode of Season 5, Jenni recaps on the eight practices of credible leadership: capable, empathetic, integrity, likeable, supportive, trustworthy, visionary, and vulnerable. Jenni provides definitions and highlights behaviours that may indicate deficiencies in each area, and also...
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Nobody Believes You: The Role of Vulnerability in Leadership S5 EP9
In the penultimate episode of Season 5, Jenni talks all about the role of vulnerability in credible leadership. She discusses its significance during the pandemic, defines what it means to be vulnerable for leaders, and highlights the potential disconnect and chaos when leaders fail to show...
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Nobody Believes You: Why Having a Vision is Important S5 EP8
In the eighth episode of Season 5, Jenni explores the concept of being visionary as one of the eight practices essential for credible leadership. She provides a definition of visionary and emphasises the importance of clear communication, passion, and the ability to inspire action. Jenni also...
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Nobody Believes You: Being Trustworthy and Credible S5 EP7
In the seventh episode of Season 5, Jenni explores the critical role of trust in credible leadership. She defines what it means to be trustworthy, highlighting the importance of reliability alongside character and competence. Jenni discusses the detrimental effects of lacking trust in an...
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Nobody Believes You: Being a Supportive Leader S5 EP6
In the sixth episode of Season 5, Jenni discusses the importance of being a supportive leader as a cornerstone of credible leadership. Jenni defines what it means to be supportive, and outlines the chaos that can occur when a leader isn’t supportive. She also shares the three crucial steps to…
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Nobody Believes You: The Role of Likeability in Leadership S5 EP5
In this fifth episode of Season 5, Jenni Field emphasises the importance of likeability as a crucial practice for credible leadership. She explains what likeability entails, debunks common misconceptions, and highlights the chaos that can ensue without it, including people not agreeing with your...
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Nobody Believes You: Why Having Integrity is Important S5 EP4
In the fourth episode of Season 5, Jenni discusses the critical importance of integrity for leaders. Drawing from research and practical experiences, Jenni defines integrity as consistently keeping your word, being genuine, and behaving ethically. She shares insights on the challenges of...
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Nobody Believes You: The Importance of Empathy as a Leader S5 EP3
In the third episode of Season 5, Jenni explores the importance of empathy in leadership. She defines genuine empathy beyond just 'stepping into someone else's shoes' and shares personal stories highlighting the chaos that arises from a lack of empathy. Jenni also provides three practical tips…
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Nobody Believes You: Building Your Capability as a Leader S5 EP2
In the second episode of Season 5, Jenni discusses the practice of capability as a crucial component of credible leadership. She explores the definition of capability, the chaos that ensues from its absence, and draws from her professional experiences to illustrate its impact on organisational...
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Nobody Believes You: What is Credible Leadership? S5 E1
In the first episode of Season 5, Jenni delves into the theme of credible leadership. She discusses the importance of credibility in leadership roles, her research on the topic, and introduces her definition of a credible leader. The episode reflects on the impact of the 2020 pandemic on…
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Nobody Believes You: Season 5 Trailer
Welcome back to the Redefining Communications podcast with Jenni Field! Season Five is going to focus on leadership, specifically credible leadership. We've spent some time researching to find out what it is that makes a leader credible, and through our research, we discovered eight practices to...
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Chaos to calm: Bonus episode – Remotely Interested? research S4
We had to include a bonus episode for us to share with you our brand-new research into deskless workers called Remotely Interested? Listen as Jenni shares why we did it, what we did, and what the results are telling us, so you can look at how you can shift from chaos to calm with frontline or...
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Chaos to calm: International culture and its impact on communication with Sarah Black S4 E10
In this final episode, Jenni talks to Sarah Black, global communications consultant, about the factors to consider when communicating within an international culture. Sarah talks about the challenges of working across different cultures, miscommunication when it comes to corporate values, and...
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Chaos to calm: How to manage difficult conversations with Louisa Clarke S4 E9
In this penultimate episode of season four, Jenni is joined by Louisa Clarke who is a specialist on how to manage difficult conversations. Are you a confrontation avoider? Louisa talks about moving away from the concept that having a difficult conversation involves being aggressive and bolshy....
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Chaos to calm: Why every leader needs a coach with Jo Twiselton S4 E8
There might be several items addressed in this episode with change communication consultant and leadership coach, Jo Twiselton, that will make you think, “Huh, that’s me!” Jo and Jenni talk about why every leader needs a coach to help guide them through this ever-changing world. Leaders are human...
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Chaos to calm: Managing reputation and risk with Eva Maclaine S4 E7
Join Jenni as she talks to communications strategist, Eva Maclaine, about managing reputation and the risks involved. In a world where technology and social media can highlight anything, whether it’s true or not, maintaining a good reputation is high on leaders’ priorities. They discuss how…
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Chaos to calm: Finding calm within your communications team with Katie Marlow S4 E6
In this episode, Jenni is joined by Katie Marlow, an expert in internal communications and many other things! They touch on the importance of the internal communications role when organisations feel chaotic, have too many priorities, or poor communication. Katie offers advice on how to reduce the...
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Chaos to calm: How to build mental resilience in your organisation with John Humphreys S4 E5
Have you ever wondered where the responsibility for mental resilience lies in your organisation? Join John Humphreys, who has 25 years’ experience in the British Army, and Jenni as they discuss how to recognise the chaos that occurs when resilience levels are low, plus learn six great tips to…
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Chaos to calm: Translating your external brand into your employee experience with Lucy Kemp S4 E4
Everyone seems to be focusing on employee experience (EX) rather than employee engagement these days. It’s important to understand why people are job hopping and how to retain your top talent. In this episode employee experience strategist, Lucy Kemp, talks to Jenni about the employee experience...
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Chaos to calm: Using data to make decisions with Benjamin Ellis S4 E3
In this episode, Jenni talks to Benjamin Ellis from SocialOptic, one of our collective partners. He talks through how collecting the right type of data about your organisation and employees will help you to plug-in and find the answers you need. It’s all about measuring to take action. Benjamin...
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Chaos to calm: Building an inclusive culture with Advita Patel S4 E2
In episode two, Jenni is joined by Advita Patel, inclusion and communications strategist, founder of Comms Rebel and part of our collective team, to talk about bringing a sense of calm around inclusion in the workplace. Advita explains the chaos that is created when organisations don’t focus on...
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Chaos to calm: Understanding organisational chaos with Jenni Field S4 E1
In the first episode of this season, Jenni delves into why communication is the antidote to organisational chaos. This is the only episode of season four that Jenni talks on her own (in all the others this season, she speaks with experts from our talented collective team). Do you know what chaos...
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Chaos to calm: Season 4 Trailer
Welcome back to the Redefining Communications podcast with Jenni Field! And this season is a little different as we are making some changes to the podcast, and you’ll be hearing from experts in different areas as we explore how to help you go from chaos to calm. At Redefining Communications, we…
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Chaos to calm: How to know if leadership is for you S3 E10
In the final episode of series three, Jenni talks about how to know if leadership is for you. She looks at how we behave and the traits we need to be aware of in ourselves if we want to embark on a leadership journey. Jenni shares the different definitions of leadership and management, the…
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Chaos to calm: Understanding the difference between empathy and compassion S3 E9
In this episode, Jenni talks about the differences between compassion and empathy. She asks whether we need it, if we can build and grow it, and addresses some of the myths around empathy, especially when it comes to leadership. She also discusses how trust links to leadership and how this is all...
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Chaos to calm: How to communicate sustainability and purpose inside organisations S3 E8
This is a topic that our Twitter followers wanted Jenni to delve into further. In this episode, Jenni shares a little bit about sustainability and the chaos surrounding it by exploring the eight things we need to think about when communicating about this subject internally. Jenni will also shake...
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Chaos to calm: Culture, employee lifecycle and improving the employee experience S3 E7
In recent years, we have seen an increase in the conversations about the employee experience and how this links to the culture of an organisation. What we often miss, is the component parts of that experience. We don’t take time to look at each element of the employee life cycle and how the...
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Chaos to calm: What are the best tools to help you prioritise? S3 E6
Do you love a post-it note? Is that enough to help you focus on the most critical things on your ever-growing “urgent” list? Prioritising can be hard at the best of times and in this episode, Jenni helps you by sharing three tools from her toolkit. She looks at the chaos that comes from a lack of...
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Chaos to calm: What does an internal communications function do? S3 E5
In this episode, Jenni discusses the role of the internal communications function and the five-step model to get started. She will help you think about what your company might already have in place, and how this could be improved. Thank you for listening! Keep the conversation going, ask…
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Chaos to calm: How to rebuild trust S3 E4
In this episode, Jenni shares research into how to rebuild trust. She discusses how a lack of trust leads to chaos, what factors need to be considered and some insights from reading about trust and leadership. Jenni shares her advice to help you take action and go from chaos to calm, including…
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Chaos to calm: Why we need unity in our leadership teams S3 E3
Welcome to episode three in which Jenni will be talking to you about leadership in a team. When we talk about leadership it’s often done talking about individuals. The one person to the many. But more and more leadership is about a team. Or it’s about a group of leaders through a hierarchy – from...
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Chaos to calm: The importance of being a learning organisation S3 E2
Jenni looks at what it means to be a learning organisation. She discusses the evolutionary mindset needed by the leadership team and the things to consider if you want to make some changes both in your mindset or in your organisational culture. She also shares eight ways to grow an evolutionary...
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Chaos to calm: Why we need to focus on employee alignment. S3 E1
Welcome to season three of the Redefining Communications with Jenni Field podcast! In episode one, Jenni talks about employee alignment, having spent some time researching and discussing whether employee engagement has been a distraction for organisations and leaders – and whether we should be...
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Chaos to calm: Influence and persuasion. S2 E10
Influence and persuasion are important no matter what role you’re in. In this episode, Jenni explores some of the theories about influence and persuasion, and the potential links to chaos. She also shares five things to consider when it comes to influence, as well as the risk of cross over into...
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Chaos to calm - Communicating change. S2 E9
Around 70% of change programmes fail. Often this failure is linked to employee resistance, poor management, and poor communication. If we know that so many fail due to, in part, poor communication, why is bringing in communication professionals still left until the last minute? In this episode,...
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Chaos to calm - Accountability. S2 E8
Why do we need accountability and why is it so hard? In this episode, Jenni looks at how accountability can cause chaos, its impact on trust, and the reasons behind it being critical to employee engagement. She also suggests ways to improve accountability, for you and others, and strengthen the...
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Chaos to calm: Trust and credibility. S2 E7
What is trust? What is credibility? Are they the same? Can you have one without the other? Jenni provides in-depth answers during this episode, reveals why we listen to some people more than others, and shares three core things to consider when it comes to building trust. To keep the conversation...
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Chaos to calm: Managing stakeholders. S2 E6
Who are your stakeholders? Why do you need to manage them? What happens if you don’t? In this episode Jenni explains the risks in not mapping all interested parties, gives you four key questions to help identify who they are, and talks through tools to model different groups critical to your...
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Chaos to calm: How to listen. S2 E5
Change over the decades has seen internal communication shift from being top down to more circular, from being broadcast to conversations. But for that to work we need to create spaces for conversations, and we must listen to people – really listen. In this episode, Jenni lifts the lid on the…
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Chaos to calm: Mergers and acquisitions. S2 E4
In this episode, Jenni tackles mergers and acquisitions, the differences between the two, the risk inherent in lumping the two terms together and, when it comes to communication and culture, how easily organisations can spiral into chaos. Find out what this chaos can look like, where things can…
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Chaos to calm - Team friction. S2 E3
We all want to work somewhere where we can share ideas, celebrate success and collaborate well across different departments. But, as Jenni points out, this often becomes tricky when competitive environments, big egos, gossip, passive leadership or low morale are allowed to fester. In this…
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Chaos to calm - Loss of purpose. S2 E2
Organisational purpose looms large on leadership agendas as we move out of the pandemic. In this episode, Jenni’s broad look at this big topic will help you think differently about the chaotic impact purpose can have on organisation when it disappears and the length of time it takes for that…
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Chaos to calm - Leading remotely. S2 E1
In this first episode of season 2, Jenni looks at the impact of remote work on building and maintaining relationships, and how that may feel whether you’re leading a team or trying to engage with people across an organisation. She also identifies key chaotic symptoms that can emerge when you’re...
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Chaos to Calm : Why communication is important. S1 Bonus episode
Season 2 kicks off in a few months, but I couldn’t leave you in a listening limbo without an episode! Are you looking at communication within your organisation, why you should invest in it or what’s causing chaos? At just 4mins 30 secs, this bite-sized episode sums up the five principles as to…
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Chaos to calm: Organisational Growth S1 E10
In the final episode of season 1, Jenni explains how rapid growth in organisations can create chaos, why this happens and the six things you can do to fix it. With rapid growth comes the important window of opportunity to adapt, re-evaluate processes and ways of working which, if missed, results…
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Chaos to calm: Culture and leadership S1 E9
In episode 9, Jenni defines culture and leadership, and their crucial combined role in creating calm within organisations. Explaining the rationale behind grouping the two together based on the belief that culture must be intentional and that intention must come from the top, she. also shares...
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Chaos to calm: Employee engagement, employee experience and internal communication S1 E8
In episode 8, Jenni defines and compares employee engagement, employee experience and internal communication and how they’re intrinsically linked. She then explains why aligning each element is important and that ignoring them leads to organisational chaos. Things that will help you go from chaos...
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Chaos to calm: The Field Model™. S1 E7
Welcome to Redefining Communications with Jenni Field. In this episode Jenni talks about the three phases of The Field Model™, why she devised it and gives examples of what the many faces of chaos within organisations can look like. She shares tips on how to understand what’s really going on, why...
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Chaos to calm: Building resilience. S1 E6
In this episode Jenni talks about mental resilience, explains how it differs from mental health, and shares coping strategies to practise every day to build resilience and enable you to better handle life’s setbacks. She introduces us to ‘hopeful equanimity’ – that balance of hope and optimism…
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ABOUT THIS SHOW
This podcast gives you bitesize advice and guidance on internal communication and leadership credibility. Each episode is less than 15 minutes to help you get access to support for your employee engagement strategy, your internal comms and your leadership development. Jenni Field is an expert in leadership credibility and internal communication. Author of Influential Internal Communication, and Nobody Believes You - Become a Leader People Will Follow, her work as an international speaker and coach, helps leaders and their organisations become more efficient and more engaging. After spending 13 years working inside organisations as Head of Internal Communications and Communications Director, Jenni set up the consultancy Redefining Communications to help organisations and teams use communication to go from chaos to calm. Since 2017 Jenni has published two books, hosted two popular podcasts that discuss leadership, communication and wellbeing and conducted research into communication
HOSTED BY
Jenni Field
CATEGORIES
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