PODCAST · education
Relationship Management
by mercurifinance
Richard Higham Head of Finance and Professional Services for Mercuri International is interviewed by Andrew Rathbone. Richard and Andrew discuss Relationship Management.
Episodes
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Referrals and Introductions
In this podcast International Sector Head Finance and Professional Services, Richard Higham explains how to make new contacts more easily. Relationship Managers looking to extend their numbers of contact will pick up practical and effective tips in this interview with Richard.
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Price and Negotiation
Richard Higham is quizzed by Andrew Rathbone about the thorny issue of managing price within important relationships.
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Power Dynamics
Richard Higham uses a historical perspective to encourage Relationship Managers to believe that they have more power than they think!
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Virtual Teams
Andrew Rathbone interviews Richard Higham about the role of virtual teams in the effective management of customer relationships.
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Cross Selling
Andrew Rathbone interviews Richard Higham about the challenges of cross selling within Relationship Management.
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Measurement in Relationship Management
Richard Higham is challenged by Andrew Rathbone to explain the role of measurement in Relationship Management.
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Account Planning
The components of a robust Account Plan are discussed by Richard Higham and Andrew Rathbone.
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ABOUT THIS SHOW
Richard Higham Head of Finance and Professional Services for Mercuri International is interviewed by Andrew Rathbone. Richard and Andrew discuss Relationship Management.
HOSTED BY
mercurifinance
CATEGORIES
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Frequently Asked Questions
How many episodes does Relationship Management have?
Relationship Management currently has 7 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Relationship Management about?
Richard Higham Head of Finance and Professional Services for Mercuri International is interviewed by Andrew Rathbone. Richard and Andrew discuss Relationship Management.
How often does Relationship Management release new episodes?
Relationship Management has 7 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Relationship Management?
You can listen to Relationship Management on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Relationship Management?
Relationship Management is created and hosted by mercurifinance.
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