PODCAST · business
rethink.fm
by Cathi Bosco
The forward-thinking podcast about technology and user experience design.
Episodes
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Episode 53: Signals, Strategy, and Personalization that Connects – with Sarah Fruy
Listen in to this insightful conversation with Sarah Fruy, a seasoned marketing leader with 20 years of experience, who discusses her transition to a fractional CMO and her consultancy, Resonance Marketing. She emphasizes the importance of a solid data foundation for personalization, highlighting...
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Untangling Enterprise Data via Ontologies – with Rho Lall
In this episode, my special guest, Rho Lall, an AI Analytics Engineer, discusses his role in helping executives cut through noise and amplify leadership by bringing clarity to complex problems. He emphasizes the importance of data in AI, likening it to a left tackle protecting the quarterback.…
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Episode 51: The Architecture of Knowing – with Jessica Talisman
Today’s special guest, Jessica Talisman, is an Information Architect with over 25 years of experience shaping enterprise architectures, taxonomies, ontologies, and knowledge systems across industries. With a Masters in Library and Information Science and a MicroMasters in Design Thinking, she...
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Episode 50: Turning Change into Opportunity – with Carmelina Piedra
In this episode, I sit down with career coach Carmelina Piedra to talk about what really drives career growth and business success. We explore her coaching services that span job seeking, career development, and business support, and why networking delivers far better results (a whopping 70–80%)...
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Episode 49: Design Is How Smart Teams Decide – with Pavel Samsonov
In this conversation, Pavel Samsonov, a Problem Designer, discusses the importance of problem scoping and definition in design, criticizing the linear approach of the Double Diamond model. He emphasizes the need for reflection and feedback loops in the design process, advocating for a more...
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Episode 48: Transforming the Way Teams Connect to Customer Insights – with Dwayne King
“In essence, we’re bridging the chasm between scattered insights and meaningful outcomes.” Join me and my special guest, Dwayne King, Founder and CEO of Rutabaga, as we discuss a pervasive challenge, the fragmentation and misalignment within product teams. With over two decades in product...
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Episode 47: Nine Practical UX Research Impact Formulas with Nikki Anderson
My special guest is Nikki Anderson, who helps User Researchers go from overlooked to indispensable. You can work with Nikki to sharpen your strategy, communicate your impact, and influence decision-making. We’re pulling back the curtain today and recording our very first conversation together....
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Episode 46: Trustworthy, by Design with Rachel Maron and Sabino Marquez
You will not want to miss this conversation, trust me. Rachel Maron and Sabino Marquez discussed their work on operationalizing trust and the importance of trust in business. Rachel, co-founder and CEO of Trust Value Management, emphasized the need for trust to be measurable and scalable. Sabino,...
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Episode 45: Config Recap: What Product Teams Need to Know – with Joshua Marowitz
In this episode, I’m joined by Joshua Marowitz, Staff Product Designer at OneSignal, to unpack key takeaways from Figma’s Config 2025. We dive into quality and craft in human-centric design, and how AI is shaking up the design world, sparking excitement and unease across teams. We also explore...
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Episode 44: The State of WordPress in Higher Education – Share your voice! – with Rachel Cherry
WPCampus is launching a major research initiative, “The State of WordPress in Higher Education,” in partnership with Human Made. Join the conversation to explore the current landscape of WordPress in higher ed, uncover key challenges and opportunities, and gain insights into how web teams are...
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Episode 43: Introducing the UX/AI Cooperative – Shaping the Future of Design Together with Kevin Schumacher
The UX/AI Coop is a response to the rapid introduction of AI into the world of User Experience. It is similar to the UXPA or IXDA, but with the major difference being an invitation for developers, data scientists, and product managers to create a larger community. It’s a true cooperative in that…
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Episode 42: AI for UX Research with John Whalen, PhD
We are discussing the evolving landscape of AI in UX research, emphasizing the importance of adapting to new tools and methodologies. John Whalen, PhD, is propelling professionals and businesses into the future through the potential of AI to streamline research processes, reducing a seven-week...
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Episode 41: Inflection Point: AI, UX Research & Tooling Trends with Cathi Bosco
In this quick (and slightly selfish) update, I’m excited to share that I’ll be publishing episodes more frequently. I’m also announcing some amazing upcoming guests, you won’t want to miss what they have to share. As the podcast grows, I’m also on the lookout for sponsors who believe in…
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Episode 40: Beyond UX Design Master Your Craft Beyond Pixels & Prototypes with Jeremy Miller
Jeremy Miller is a well-respected veteran Design leader many know from the popular podcast “Beyond UX Design”. He is continuously empowering UX professionals with the soft skills that make them more effective. In this episode we are discussing his book Beyond UX Design – Master Your Craft Beyond...
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Episode 39: Web Accessibility with Natalie MacLees
Join my conversation with web accessibility leader Natalie MacLees! Natalie has been working in web development and digital accessibility, for over 20 years. She is the co-founder and COO of a small software company NSquared focused on building accessible, user-friendly tools for small…
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Episode 38: Values and Ethics in Design with Morten Rand-Hendriksen
In this episode, we continue a critical conversation about the challenges we face together on computer science, ethics, and unintentional consequences with emerging technologies that lack defined purpose and regulations. Morten Rand-Hendriksen has published countless valuable courses on LinkedIn...
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Episode 37: Stakeholder Relationships and UX Research Operations with Jessica Ivins
I am talking with Jessica Ivins about strengthening stakeholder relationships via UX research operations in this episode. Jessica is the Lead UX Researcher at The Predictive Index, overseeing research and research operations. She plans, conducts, and synthesizes strategic UX research projects…
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Episode 36: Experience Design with Jared Spool
In this episode, I am joined by special guest, Jared Spool! We are talking about transformational UX research and design strategies. We cover a lot of actionable insights and share a few laughs too. You will learn about how to evaluate the readiness and urgency required to make a maximum…
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Episode 35: Yep, yep it looks like we are getting a yellow sticky.
Hey, everybody, it’s Cathi Bosco from rethink.fm the forward-thinking podcast about experience design. Join me and special guests to discuss effective design, technology, and the intersection of helping people and entrepreneurship. From user experience research to product roadmaps. We’ve got you...
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Episode 34: Spotlight on Accessibility with Rian Rietveld
It’s been a while, but in this episode, we have a guest! And what a guest: Rian Rietveld, accessibility specialist at Level Level is joining us to talk about accessibility. We talk about the problem with accessibility overlays, educating people, and how we can help more people develop, design…
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Episode 33: Avoid endless design iterations by focusing on outcome instead of output
Sometimes, product teams or clients can be too focused on output or features. This is a problem, because you can end up becoming a feature factory, without knowing if the user really benefits from these new features. If you want to avoid endless iterations of a design with clients or developers,...
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Episode 32: From solo to working as a team
In this episode, we discuss our learnings and experience from working as a team, after decades of working solo. What are the pro’s & cons? What tools do we use to collaborate online and remote?
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Episode 31: User centered design practices
In episode 31, Cathi, Jackie & Monique talk about user-centered design practices. This podcast is based on the talk Cathi did for the GoDaddy online event Expand 2021. Listen in and learn from our mistakes. Related interesting reads or resources YouTube recording of Cathi’s talk for GoDaddy’s...
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Episode 30: Designer-isms: speak plain language
In episode 30, Cathi, Jackie & Monique discuss designer-isms. As designers, we tend to use too much jargon. This episode is based on the article we wrote for UXATT (link below), where we wrote about 15 design terms. We talk about why you should avoid jargon. And give suggestions on how you could...
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Episode 29: Understanding the value of UX research
In episode 29, Cathi, Jackie & Monique discuss the value of UX research. Many designers, including larger agencies, have difficulties ‘squeezing’ user research into a project, because clients prefer to immediately jump to the visual part of design. But what is the value of UX research? List of…
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Episode 28: How to approach usability on digital products
In episode 28, Cathi, Jackie & Monique talk about how you can approach usability on digital products in a systematic way. We also introduce and explain our usability model, a pyramid that is based on the foundation of performance, accessibility and security. Listen now or read the transcript in…
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Episode 27: Web Stories for WordPress
In episode 27, Cathi, Jackie & Monique talk about Web Stories for WordPress. Google recently released this plugin in Beta. With Web Stories, you can create visually immersive and engaging content. In this podcast, we look at the plugin from a design perspective. Who can benefit from this way of...
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Episode 26: What is good digital design?
In episode 26, Cathi, Jackie & Monique discuss: What is good digital design? We take you back to the 80s and talk design for print. From there we touch on some design changes over the years and discuss how we work now. We also talk about the design of lawnmowers and Monique will tell you why she...
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Episode 25: Introducing the new co-hosts
In this episode, Jackie D’Elia introduces the new co-hosts for the rethink.fm podcast: Cathi Bosco and Monique Dubbelman. The podcast continues in a new format, focusing more on design and user experience, both in and outside the WordPress ecosystem. Please find the transcript of the podcast at…
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Episode 24: Page Builders with Diane Kinney
Photo credit: Gary Lopater on Unsplash Exploring Page Builders and Advanced Custom Fields in WordPress In this episode, Diane Kinney and I are talking about Page Builders and Advanced Custom Fields Pro. There are a variety of tools available when it comes to building a WordPress website – and...
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Episode 23: Local SEO with John Locke
Photo credit: Sasha on Unsplash Getting Started with Local SEO John Locke is back on Rethink.fm and this time we are talking about SEO and specifically Local SEO, what it is, who needs it and how to approach it. Whether you are just starting with SEO or have been struggling with it, this episode…
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Episode 22: Collaboration and SVG Animation
Photo credit: Puk Patrick on Unsplash Collaboration – Teaming up to tackle larger projects In this episode, I’m chatting with Cathi Bosco and Joe Dooley about a large project we did together. We talk about our roles and how we worked together. One of the challenges we tackled was incorporating a...
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Episode 21: Bob Dunn on eCommerce
Photo credit: MILKOVÍ on Unsplash eCommerce – Helping folks sell online In this episode, I’m chatting with Bob Dunn of bobwp.com. Bob is a master at producing content and building an audience. We’re talking about eCommerce, and what’s involved in selling products online. And the conversation...
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Episode 20: Kim Shivler and Creating Online Courses
Photo credit: Frank Mckenna on Unsplash Learning Management Systems In this episode, I am chatting with Kim Shivler about Learning Management Systems, what are they and how easy it is to create a membership site of online courses. If you are thinking about selling courses or have clients that…
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Episode 19: Melissa Eggleston on UX and Design
Why User Research Matters In this episode, I am chatting with Melissa Eggleston about UX, what it is and why it is a crucial component in creating a successful web project. I first met Melissa at WordCamp, Asheville in 2015 and had a chance to visit with her at the happiness bar and see her...
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Episode 18: Robin Cornett on Building Premium Plugins
Photo credit: Papaver rhoeas on Unsplash From Photography to Plugins In this episode, I am chatting with Robin Cornett about her journey into plugin development. Robin started as a photographer who built her own website. Since those early days, she has created some very useful plugins, and is a...
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Episode 17: Nick Davis and Workflow Wisdom
Photo credit: Yanko Peyankov on Unsplash Workflow Wisdom In this episode, I am chatting with Nick Davis about his own workflow journey and why he started GenesisWP.guide. Nick Davis Nick’s been building websites for fun and profit since 1997, doing everything from working as one of the first…
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Episode 16: Lee Jackson and Agency Workflows
Agency Workflows and Tools In this episode, I am chatting with Lee Jackson of AngledCrown all about agency workflows. What’s life like running an agency across the pond? Tune in and find out. Lee Jackson Lee is the founder of Angled Crown, a digital agency in the UK. They primarily build…
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Episode 15: Morten Rand-Hendriksen
All The Things In this episode, I am chatting with Morten Rand-Hendriksen. As someone who has taken most, if not all his courses on Lynda.com – all I can say is WOW – this is awesome. Let’s get started! Morten Rand-Hendriksen Instructor, educator, speaker at LinkedIn Learning, helping people…
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Episode 14: CSS Grid with Rachel Andrew
In this episode, I’m chatting with Rachel Andrew – an authority on CSS Grid Layout, the new specification that is redefining how we approach layout for the web. We’ll cover what you need to know to get started with CSS Grid and how this will change the way you think about the web design grid.…
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Episode 13: A Passion for Quality with Gary Jones
In this episode, I’m chatting with Gary Jones. I’m honored to have Gary on the show. He is your go-to person when you want things done right. He is a huge asset to the Genesis community and shares his knowledge in so many ways. If you spend any time on Github – you are sure to see his name as a...
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Episode 12: Season Finale with Carrie Dils
In this episode, I’m chatting with Carrie Dils. Carrie is pure awesome. She shares her thoughts on this past year, and what she has planned for 2017 including an upcoming book, Real World Freelancing with Diane Kinney. She is the host of one of my favorite WordPress business podcasts,...
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Episode 11: Pushing more than Pixels
In this episode, I’m chatting with Cathi Bosco. Cathi is the creative genius that powers her web studio in Madison CT USA. We’re talking all about collaboration on projects, lessons learned and some of our favorite design elements. She shares her industry knowledge and experience to help us forge…
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Episode 10: Exploring Local Development Environments
In this episode, I’m chatting with Matt Pritchett. He is a UX developer and lives in Tennessee. We’re talking the good, the bad and the ugly about local development environments. What’s out there now and why Matt plans to build one of his own called AnchorWP. Matt is a super smart guy and I’ve…
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Episode 9: Acres of Diamonds
In this episode, I’m chatting with Kim Doyal. She runs Kim Doyal, The WordPress Chick podcast, and several other internet businesses. We’re talking about Acres of Diamonds by Russell H. Conwell. It’s a story Kim shared with me about finding gems right in your own backyard. Many of us have been...
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Episode 8: Designing User Experiences
In this episode, I’m chatting with Diane Kinney. She is a web designer and developer with over 17 years of experience running her own boutique agency. We’re talking all about design and how it is evolving, responsive vs adaptive, clients, SVGs and so much more. Diane shares a wealth of knowledge...
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Episode 7: Why Web Accessibility Matters
In this episode, I’m chatting with Rian Rietveld. She is a Web Accessibility expert and leads the WordPress Accessibility Team. She is my first international guest, and lives in the Netherlands. This is a topic I’m passionate about. I finally get to ask Rian all those questions that have been...
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Episode 6: The Heart of a Teacher
In this episode, I’m chatting with Joe Casabona of WP in One Month and How I Built It. We’re chatting about front end development, having empathy and stepping into the WP education space. Joe shares a wealth of knowledge on how he’s helping others learn WordPress and why he started his new…
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Episode 5: The Voice of WordPress with Shawn Hesketh
In this episode, I’m chatting with Shawn Hesketh of WP101 on how his growing business is helping designers and developers provide highly effective WordPress training for clients. Shawn is the Voice of WordPress for so many of us. His company, WP101 produces high quality, professional videos and...
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Episode 4: The Evolution of a Web Designer
In this episode, I’m chatting with Chris Ford who is leveraging her talents as a successful web designer to empower others. We discuss how her 20 years of web design experience is creating new opportunities in her career evolution. Meet Chris Ford There’s one common thread in Chris Ford’s 20 year...
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Frequently Asked Questions
How many episodes does rethink.fm have?
rethink.fm currently has 54 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is rethink.fm about?
The forward-thinking podcast about technology and user experience design.
How often does rethink.fm release new episodes?
rethink.fm has 54 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to rethink.fm?
You can listen to rethink.fm on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts rethink.fm?
rethink.fm is created and hosted by Cathi Bosco.
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