PODCAST · technology
Scaling Research
by Roy Opata Olende
Scaling Research is a podcast about how to successfully make UX research happen at scale.Every episode, you'll hear from Research Ops and UX Research practitioners. We'll uncover their strategies, process, lessons learned, and (hopefully) have some fun along the way!
Episodes
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Research Ops in a Nonprofit World w/ Stig Parfrey
For more UXR & ReOps interviews and resources, subscribe to the Scaling Research newsletter at scalingresearch.com 📫 -- Summary In this episode, Stig Parfrey discusses his career journey and why he chose to work in Research Ops. He shares the enjoyable aspects of ReOps and the challenges he...
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Research Beyond the UX Bubble w/ Brad Orego
In this conversation, Roy Opata Olende and Brad Orego discuss the role of research within companies and the need to stretch outside of traditional UX/Design domains. They highlight the importance of research in making better decisions and saving time, and the need for research leaders to...
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Breaking Out of the UXR Monolith w/ Josh Williams
In this conversation, Josh Williams and Roy Opata Olende discuss the dangers of a monolithic approach to research. They explore the idea of good enough research versus rigorous research, the attachment that UX researchers have to projects, and the importance of understanding the risk associated...
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Getting Started with Research Operations w/ Kasey Canlas
For more information and resources, check out scalingresearch.com. -- “How did you get a job in Research Ops?” After I started my past role running Research Ops at Zapier, I got this question in my LinkedIn DM nearly every week. Folks from UX research, Design, People Ops, and many other practices...
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How to Avoid the Research Repository Death Trap 👻 w/ Stephanie Marsh
In today’s episode, I’m chatting with Stephanie Marsh. Stephanie has a wealth of experience and most recently led user research at the UK’s Government Digital Service before hopping over to lead Research Ops at Springer Nature Group. Our conversation covers the gnarly and much-discussed topic of...
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014 - An Argument for In-Person Research w/ Craig Perlmutter
Find more posts and resources at www.scalingresearch.com. In today’s episode, I’m chatting with Craig Perlmutter. Craig is a Design and Research Ops lead with a wealth of experience, particularly with research labs. Our conversation explores the uniqueness of in-person research within a lab, and...
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013 - Our Discomfort with Research Democratization w/ Dave Hora
Find more posts and resources at www.scalingresearch.com. In today’s episode, I’m chatting with Dave Hora. Dave runs a research consultancy appropriately named Dave’s Research Company. He's done research in-house and as a consultant for over a decade; Dave is a deep thinker with a wealth of...
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012 - The Importance of Career Growth Paths in Research Ops w/ Tim Toy
For more info, head to www.scalingresearch.com. In today’s episode, I’m chatting with Tim Toy. Tim runs Research Ops at Airbnb. He's been in the ReOps field for over a decade and has a wealth of experience. In our chat, Tim talks about: Moving from HR recruiting into UX and Research Ops Defining...
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011 - Building Cross-Functional Partnerships w/ Cory Weissenborn
For more info, head to www.scalingresearch.com. In today’s episode, I’m chatting with Cory Weissenborn. Cory runs Research Ops at Credit Karma. She has a wealth of experience having worked in Ops for companies of different sizes in a range of industries. In our chat, Cory talks about: The value…
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010 - Maturing a Research Ops Practice w/ Kate Towsey
For more info, head to www.scalingresearch.com. In today’s episode, I’m chatting with Kate Towsey. Kate is the Research Ops Manager at Atlassian and the catalyst behind the Research Ops community. If you've Googled Research Ops, she's probably one of the first names that comes up. Kate's...
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009 - Research Ops Models w/ Kim Porter
For more info, head to www.scalingresearch.com. In today’s episode, I’m chatting with Kim Porter who leads Research Ops at BT. We chat about her journey into this role and then discuss Research Ops models. If you're considering launching a Research Ops practice at your company, Kim also has some...
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008: Season 1 Wrap w/ Roy Opata Olende
**Season 2 starts next week** In this short episode, I quickly review Season 1 (yes, this podcast thing-y has seasons) and share some changes for Season 2. If you're enjoyed this podcast, I'd like your help. I'm constantly searching for guests: if you or a friend is a good fit for this podcast…
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007 - The UX Research Coach w/ Chris Spalton
Today, I'm joined by Chris Spalton. Chris is a UX research coach at Redgate. While not a traditional Research Ops role, there’s lots of commonality between his position and some of what tends to fall under the Research Ops function. In this episode we talk about: The purpose of his role His…
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006 - Year 1 vs Year 3 in Research Ops w/ Molly Fargostein
In today’s episode, I’m chatting with Molly who leads Research Ops at Mailchimp. We talk about her experiences early in her Research Ops role and what it took for her to grow this practice and her team. -- For more advice and info about Research Ops: Subscribe to the podcast Check out my System17...
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005 - Launching Research Ops at Ticketmaster w/ Mitch Hollis
In this episode we talk about: How Mitch got into the UX field His role prior to getting involved in Research Ops What led him to start Research Ops projects His decision to not move into a full-time ReOps role Advice for anyone trying to start up ReOps in their company For more advice and info...
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004 - How Research Ops Expectations Vary From One Company to Another w/ Annie York
Today, I'm joined by Annie York who leads Research Ops at Figma. In this episode we talk about: How she got involved in ResearchOps How her approach to Ops changed when she moved to a different company Which factors most affected how she ran Research Ops in two org --- For more advice and info...
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003 - How to Establish a Research Ops Practice w/ Noël Lamb
Today, I'm joined by the incredible Noël Lamb. Noël runs Research Ops at Robinhood and has nearly a decade of Research Ops experience having led the practice at Salesforce. In this episode we talk about: Noël's goals in the early stages of ResearchOps What was surprising about her early days in...
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002 - Design Ops vs Research Ops with Saskia Liebenberg
Today, I'm joined by the super-brilliant Saskia Liebenberg. Saskia runs both Research Ops and Design Ops at Anaplan so she's well placed to talk about the differences between these functions. In this episode we answer the following topics (and more): How Saskia got into Research Ops and then…
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001 - Intro to the Research at Scale Podcast w/ Roy Opata Olende
Welcome to the first episode of Research at Scale! In this short intro, I'll share why I decided to launch a Research Ops podcast. You'll also learn what to expect in each episode. Thanks so much for listening!
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ABOUT THIS SHOW
Scaling Research is a podcast about how to successfully make UX research happen at scale.Every episode, you'll hear from Research Ops and UX Research practitioners. We'll uncover their strategies, process, lessons learned, and (hopefully) have some fun along the way!
HOSTED BY
Roy Opata Olende
CATEGORIES
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Frequently Asked Questions
How many episodes does Scaling Research have?
Scaling Research currently has 19 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Scaling Research about?
Scaling Research is a podcast about how to successfully make UX research happen at scale.Every episode, you'll hear from Research Ops and UX Research practitioners. We'll uncover their strategies, process, lessons learned, and (hopefully) have some fun along the way!
How often does Scaling Research release new episodes?
Scaling Research has 19 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Scaling Research?
You can listen to Scaling Research on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Scaling Research?
Scaling Research is created and hosted by Roy Opata Olende.
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