Shared Insights: The Podcast from Upland BA Insight
by TruStory FM
Shared Insights is a podcast about modernizing enterprise search and intranets to improve employee collaboration and productivity. From customer stories to behind the scenes tales of our own developers, we aim to share what makes our approach to finding and accessing content across the enterprise a transformative force.
Episodes
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The ILTACON Experience with Upland BA Insight Legal Solutions Director Kim Stein
Kim Stein brings decades of experience as a legal solutions and workflow specialist. As Upland BA Insight’s director of legal solutions, she has a rich and unique perspective on our industry. This week, Kim joins Pete Wright to share her insights as reflected through the lens of our premier...
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Intranet Upgrades in a Global Pandemic at Ogletree Deakins with Chief Knowledge Officer Dave Boland
Today on the show we’re talking about upgrades. Ogletree Deakins is a law firm specializing in labor and employment, and over the last few years, Chief Knowledge Officer Dave Boland and team have been working to move from SharePoint 2010 to SharePoint Online, replacing their old enterprise search...
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BA Insight Meets Microsoft Azure Cognitive Search
BA Insight announced the immediate availability of BA Insight Search for Workplace powered by Microsoft Azure Cognitive Search. This solution is a first of its kind; it reduces store-by-store search bringing knowledge to users, regardless of where the information is. But, what does that mean for...
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Knowledge Management in Crisis Response with Chris Smith
Chris Smith is the internal entrepreneur at a major New York-based law firm. He works with the firm's lawyers to identify opportunities, shape creative solutions. His specialty is making knowledge management work, and he's with us today to reflect on Knowledge Management challenges through the…
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Building KM Across Generations: Daniel Ranta on Transparency, Findability, and Unity in Knowledge Management
Daniel Ranta has spent the last five years responsible for a massive knowledge management implementation at General Electric integrating hundreds of communities, unifying search, and delivering expertise connectivity that enabled transformative new capabilities across the organization. He joins…
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Get ready to unleash your data across systems with Connectors, Microsoft Search at Ignite 2019
BA Insight founder and head of development Tony Malandain joins us today to share his experience at Microsoft Ignite 2019. The continued investment in Microsoft Search is paying off with announcements from the company in AI, Modern Search UI, and more. But the keystone for us is around Microsoft...
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Invite AI to your Enterprise Search with Sanjaya Paudel
Sanjaya Paudel offers an introduction into the kinds of benefits that come with integrating artificial intelligence and machine learning into your enterprise search solutions. Investment in artificial intelligence and machine learning can yield quick benefits for your users. Today, BA Insight...
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Better Together: AI-Driven Enterprise Search and ServiceNow Digital Workflow
ServiceNow has become ubiquitous across enterprise computing in a wave of organizations digitizing their most important workflows. But these workflows exist in the present. This week on the show, BA Insight CTO Sean Coleman joins us to describe how AI-driven enterprise search can augment these...
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Everything that was science fiction when we were kids is now real
Artifacts and dreams of our science fiction childhood are coming to pass at a greater rate than ever before. Even the elusive flying car seems to be getting some traction. But what about the tools and technologies that hover around us that help us get our work done every day? Our phones have...
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BA Insight CEO Massood Zarrabian helps you develop a sound business case for search
How do you capture a viable return on your search investment? BA Insight CEO Massood Zarrabian joins us today to help you develop a business case to do just that with an emphasis on Return on Value (ROV). His latest white paper, Internal Search: Developing a Business Case, presents his…
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Innovation and exploration in enterprise search at Orrick
Knowledge architect Scott Mortenson shares his experience in building enterprise search applications for global law firm Orrick. Efficiency and effectiveness are everything for the firm and its clients, so creating a system that is both powerful and discoverable for end users means bringing all…
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Plumbing the Depths of Data with AI and Natural Language Processing
Developments in artificial intelligence and natural language processing is progressing at a blistering pace thanks to investments from Microsoft, Google, Amazon and others. But how easily you can make use of these incredible technical resources depends on your facility with the tools, APIs, and...
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Artificial Intelligence versus Human Intelligence: One Doesn’t Trump The Other
We hear it all the time — and it seems like such an easy solution to the metadata woes: let the AI tool crawl our data and assign metadata as it sees fit. If you’ve gone down that particular road, then you know where it ends up. That’s why BA Insight Technical Account Executive Jason McCullagh...
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Esteve Pharmaceuticals Drives Integration and Collaboration Through BA Insight Connectors
Xavier Ayala is a digital business transformation strategist at Esteve Pharmaceuticals headquartered in Barcelona, Spain. Their challenge? How do you integrate SharePoint and OpenText LiveLink for quick access to terabytes of documents to over 2,500 employees? Ayala joins us today to share the...
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Sean Coleman Brings Reflections on Microsoft Search from Ignite 2018
It’s been a busy season in the technology sector but now that conference travel is slowing down, we’ve caught up with BA Insight CTO Sean Coleman for a recap of his experience at Microsoft Ignite 2018. The big announcement for us this year centered on the company’s realignment around Microsoft...
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Patrick Rochel saves time, increases agility by going paperless at major financial services firm
Patrick Rochel serves as SharePoint Solution Architect at a major global financial services firm. He joins us today to share the story of transformation. In the wake of a legacy of paper, two years ago their CEO made an announcement: it was time for the company to go paperless. Over 18 months,...
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Importance of Integrating Intelligence into your Intranet
Bonzai Intranet Founder and Director of Product, Michal Pisarek, joins us today to talk about the importance of integrating intelligence into your intranet. What does he mean by intelligence here? It’s more than throwing buzzwords like AI and Machine Learning around, and can also be deceptively...
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Town Planning: Building your new digital workplace
Sam Marshall is the owner of ClearBox Consulting where he’s specialized in intranets and the digital workplace for nearly two decades. Today, he works on digital workplace strategy and the business side of Office 365. He is the lead author of the annual ‘SharePoint Intranets in-a-box report’ and...
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Intelligent Search Technology Continues to Make Huge Strides
What are some of the most exciting search technology innovations so far this year to make enterprise search more intelligent and user friendly? BA Insight’s CTO and Chief Customer Officer Sean Coleman and Advisory Board Chair Jeff Fried sit down to talk about the tools and technology that has…
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At Korn Ferry, great search is step one toward great collaboration
This week, Korn Ferry Senior Vice President and CIO Bryan Ackermann joins us to talk about the business challenges that come with aggressive mergers and acquisitions and how SharePoint and BA Insight software has helped them not only mitigate the frustrations of growth, but keep their eye on a...
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Elastic V. SOLR: Is there one right choice?
This week on Shared Insights, founder of Boston-based KMW Technology, Kevin Watters, joins BA Insight CTO Sean Coleman for a discussion of the technical and organizational merits of these two powerful platforms — Elastic and SOLR — from their open source roots to integrations with other systems…
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Microsoft's Development of More Personalized and Intelligent Search Solutions
Mark Kashman is a Senior Product Manager on the SharePoint team at Microsoft focused primarily on SharePoint Online — the mobile and intelligent intranet. Mark returns to the show today to talk about the mountains of content we create every day, and the deeply personalized and intelligent search...
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Mars, Inc's Mark Christianson Talks About Using Patterns and Analytics to Understand User Behavior
Mark Christianson serves as Digital Experience Delivery Senior Lead, Global Services at Mars, Inc. Mark joins us on the show this week to talk about data — mountains of data — and the constant challenge to stay ahead of the needs of tens of thousands of business associates at the company to help...
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Diving Head-First into Taxonomies with Helen Lippell
Helen Lippell has run her own consultancy since 2007, working as a specialist in taxonomy, metadata, ontologies and enterprise search. She loves getting stuck into projects and working with clients to figure out how best to use the messy content and data they have. She has supported organizations...
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Nationwide's Ted Williams Discusses Why Enterprise Search Fails and the Importance of Staffing It
Computers can do a lot, but they can't do it all. This week, Nationwide's Ted Williams shares platform stories, and the critical factor of human intervention in truly useful enterprise search. Ted serves as SharePoint Information Architect with Nationwide and is intimately familiar with what…
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Overcoming Enterprise Search Challenges with Architect Bob Bachand
Bob Bachand serves as search architect for a major Fortune 100 organization. As such, he's accustomed to dealing with the complexities of unifying the search experience for his users across platforms and applications. Today, he joins us to talk about his experience working on search systems that...
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Jeff Fried's Top 10 Predictions for 2018
We've wrapped up a remarkably eventful year in search and this week on the show, BA Insight CTO Jeff Fried will share his top 10 predictions for 2018 across the search landscape. From machine learning to hyper-personalization to voice, AR, and more, Jeff shares his thoughts that might just...
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The State of AI in Search
This week, Jeff Fried lands after a whirlwind of speaking and learning to share his report on the state of AI in enterprise search as we wrap 2017. Developments in deep learning, ensemble and transfer learning are allowing savvy engineers to do things more efficiently and more clearly than ever...
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Lessons on Implementing Information Management with Robert Bogue
We're talking about information today, specifically, how we implement and utilize the tools and software at our disposal to improve the way we interact with our information when we need it. To help us, we are honored to have Robert Bogue as our guest. Robert is a sought-after speaker, author and...
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Live from European SharePoint 2017 with Christian Buckley
CollabTalk founder and CEO Christian Buckley is back this week, sitting down with CTO Jeff Fried at the European SharePoint Convention 2017 in Dublin, Ireland. This week, they cover the latest trends coming out of Dublin including the latest announcements in hybrid and the Azure stack, the…
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What Goes into a Large Enterprise Search Project?
This week on the show, BA Insight solutions consultant and project lead Sanjaya Paudel joins us with a successful implementation story about a life sciences customer. This project brought together multiple pieces of BA Insight software and client systems, creating an enterprise search system...
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Our Expert Panel Shares Highlights & Opportunities in Microsoft's Latest Announcements from Ignite 2017
BA Insight CTO Jeff Fried is fresh from Microsoft Ignite 2017 and has gathered an expert panel of findability practitioners to help explain some of the biggest announcements that will impact your work in search. SearchExplained's Agnes Molnar, Puzzlepart's Mikael Svenson, and FindWise's Mikael...
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Live From Ignite — Microsoft's Naomi Moneypenny on Intelligent Search & Discovery at Ignite 2017
We're fresh off the floor at Microsoft Ignite 2017 where Naomi Moneypenny, senior product manager for SharePoint, OneDrive, and Yammer at Microsoft, is sitting down with Jeff Fried to talk about some of the more important announcements from the company around SharePoint, search, and the Microsoft...
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An Open Source Perspective on Enterprise Search
Today we're talking about enterprise search from the open source perspective. Joining BA Insight CTO Jeff Fried for this conversation is Charlie Hull, director and co-founder at Flax and open source search specialist. From the importance of test-based relevance and tuning in search, to the drive…
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Behind The Scenes of the BA Insight SmartHub with CTO Jeff Fried
BA Insight CTO Jeff Fried walks us through the thinking behind BA Insight's newest product, SmartHub. Positioned to be at the center of your intelligent search, SmartHub works with Elasticsearch (on-premise and cloud), SharePoint Search (on-premise or cloud), or Azure Search and is integrated…
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Search and the state of GSA Replacements with MC+A's Michael Cizmar
Michael Cizmar is founder and Managing Director of MC+A, specializing in helping organizations improve their bottom line by implementing cloud and search technologies. He joins us today for a conversation on search and the importance of findability, specifically in light of Google's announcement...
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Cognitive Computing and Search with CCC's Sue Feldman and Hadley Reynolds
A few weeks ago, Jeff walked us through his perspective on the State of Search. In that conversation, Cognitive Search came up a number of times as an area that defines a next great wave of innovation coming in the search space. Today we have two fantastic guests with us on the show to help us...
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Next-Gen Analytics with NGAGE CEO Paul Henry
Paul Henry, Chief Executive at NGAGE Intelligence, Inc, joins BA Insight CTO Jeff Fried to talk about the latest advancements with its next-gen NGAGE analytics offering, the fruits of a partnership we announced in January of this year. The new enhancements bring an updated, easy-to-use interface…
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The State of Search with BA Insight CTO Jeff Fried
This week on the show, BA Insight CTO Jeff Fried shares his perspective on the State of Search and BA Insight's strategy around the coming wave of change in the field. While technology is improving, the problems we're working to solve are becoming more challenging too, and the tools we have at…
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Lessons Learned from Legal Implementations with Rick Fafard
Rick Fafard, BA Insight's technical director of professional services, is back to share his experience working with legal customers large and small in their effort to implement BA Insight solutions. He takes us behind the scenes on the decisions that serve to bring improved access to matter and...
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Introducing Search for Dynamics
Last week, BA Insight launched Search for Microsoft Dynamics bringing instant, enterprise-wide search results related to the specific case or opportunity a user is viewing, connecting Dynamics 365, SharePoint, and content from over 60 other enterprise systems, displaying content directly in...
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The Future of Findability — Guest Panel on Microsoft's Month of Announcements 2017
On the heels of a full month of Microsoft events, we've got a panel of guests ready to take on the latest from Microsoft, from the future of SharePoint through new developer capabilities announced at Build and the SharePoint Virtual Summit. What is the developer take on Microsoft's direction and...
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Large Pharmaceutical Marries the Power of ElasticSearch and SharePoint
This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman wraps up his story of a global pharmaceutical firm building a next-generation search platform. Last week, Sean explained how this customer ultimately selected...
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Global Pharmaceutical Organization Implements SharePoint 2016 as a Next Generation Search Platform
This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman continues his story of a global pharmaceutical firm building a next-generation search platform. In this episode, Sean explores the map of considerations that...
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Global Pharmaceutical Organization Looks to Build Next Generation Search Platform
This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman begins a story of a global pharmaceutical firm that sought to build a next-generation search platform. Sean shares valuable background on this project, from…
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The Future of Findability in the Legal Industry
The legal industry in under considerable pressure to change. Over the last 15 years, we've seen a massive wave of mergers and acquisitions and consolidation, along with pressures that come with Alternative Fee Arrangements. This in the face of a six year run of essentially flat demand for legal...
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How a Life Sciences R&D Organization Used Scientific Search to Improve Results
This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight CTO Jeff Fried brings us a story of an organization investing in scientific search first and foremost. Their efforts to connect to the systems they needed to support drug development yielded...
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Christian Buckley on Hybrid SharePoint's Promising Future, Details Latest Research
CollabTalk founder and CEO Christian Buckley returns to Shared Insights this week to share with us news of note around a major hybrid SharePoint research project he conducted in partnership with graduate students at the Marriott School of Management at Brigham Young University. The project is...
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A Successful Intranet Search Implementation in Life Sciences
Over the last few episodes, we've been discussing search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is…
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Using Search to Extract Quick Value from M&A in Life Sciences
Over the last few episodes, we've been discussing search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is…
more
About this show
Shared Insights is a podcast about modernizing enterprise search and intranets to improve employee collaboration and productivity. From customer stories to behind the scenes tales of our own developers, we aim to share what makes our approach to finding and accessing content across the enterprise a transformative force.
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TruStory FM
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