PODCAST · business
Small Business Conversations
by Tom Shay
This is Small Business Conversations from Profits Plus Solutions. A program where we visit with expert individuals who provide awesome insight and new ideas of how to increase your profits plus build your business for the future. We find experts on small business accounting, marketing, ownership transition, leases, sales skills, merchandising, and most every aspect of ownership in your small business. Your host is Tom Shay, principal of Profits Plus.
Episodes
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Tom Hubler visits Small Business conversations with Tom Shay to discuss family businesses
A family business; a wonderful situation if everyone is working together. But often there are situations; parents that won't give responsibility to a child; siblings that can't agree or siblings where one works very hard and the other does not. These are just a couple of examples. Tom Hubler…
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Dick Calio, POS expert visits Small Business Conversations and Tom Shay
With all the changes in the way people act and shop, what do you need to do differently with your point of sale system? What is the number one concern you should have for your business? What opportunities are there for you to take advantage of in your business? Can you easily handle cashless...
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Jacob Curtis discusses Opportunities or Traps in your small business
You utilized your gut feeling when you decided to purchase or start your small business. All small businesses have opportunities for growth that come their way. There are also what appears as an opportunity that turns out to be a trap. Jacob Curtis, CPA shares his methodology for determining how…
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An extraordinary small business owner, Heidi Kaisand, shares her story on Small Business Conversations with Tom Shay
Heidi Kaisand has quite the story that she shares on Small Business Conversations. A decade ago she started a quilting store. Eight years ago she added to those responsibilities her work with the industry magazine, American Quilt Retailer. A year later she purchased the publication and is now the...
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A view from Dave Wendland who has seen thousands of small businesses
The July Small Business Conversations brings a very unique perspective to looking at small business. Dave Wendland has seen and worked with thousands of small businesses through his company Hamacher Resource Group. We ask Dave to share his experiences of the traits of the best small business…
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Devon Clements discusses "brand voicing" for small businesses with Tom Shay on Small Business Conversations
Do customers identify your business because of low prices? Is it because it is you, the owner, is seen and heard in your advertising? Perhaps your business is known for supporting a local animal rescue organization. None of these are brand voicing. Listen as Devon Clements of J Schmid Creative...
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Loss prevention in your small business - Jerry Obarski, loss prevention expert visits Small business Conversations with Tom Shay
As we finish the first quarter of 2023, we are finding an increasing number of articles telling of large businesses facing challenges of theft. Is it internal theft? Is it accounting errors? Is it individuals stealing or is it organized theft? With the reports of big businesses we take the...
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SBDC celebrated with the president of America's SBDC on Small Business Conversations with Tom Shay
The SBDC (Small Business Development Centers) is the best resource a small business owner could ask for. The bonus is that their services are free to new and existing small business owners. During this episode, Tee Rowe, president of America's SBDC and Greg Jordan, state director of the Kansas…
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Ken Banks visits with Tom Shay on Small Business Conversations to discuss today's advertising
Ken Banks, branding, marketing and advertising expert with a career of having worked with a "who's who" in the world of big business. Ken visits to discuss with us what small businesses can learn for the efforts of big businesses. We discuss trends with social media and traditional advertising....
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Gwen Bortner discusses small business goal setting with Tom Shay and Small Business Conversations
Soon we will all be bombarded with articles and television interviews telling us how to establish goals for the new year. Are goals only to be established to begin on January 1? Can you adjust a goal? Can you abandon a goal? Are all goals good? How do you measure your goals? Some goals are…
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Mike McCormick visits Small Business Conversations and Tom Shay to explain the ERC application process
A little known aspect of the CARES Act from the 2020 Covid-19 pandemic is the existence of the Employee Retention Credit (ERC). Does your business qualify for these funds? How is the amount of ERC determined that you receive? If you received PPP funds is your business disqualified? Are there...
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Are you thinking about when you want to transition from your business? Kurt Tobin, valuation expert, visits Small Business Conversations with Tom Shay
Of course you know that there is going to be the day when you transition out of your business. Other than closing the business, you may sell the business to a family member, an employee, create an employee stock ownership plan, or sell to a third party. With any of these options one of the…
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Stu Kehler discusses your bank card processing fees on Small Business Conversations with Tom Shay
When was the last time you examined the fees your business was being charged for processing bank card transactions? Are you aware of the "add on services" that are a part of the transaction fees that you might not need? Just how does the bank card transaction system work? What should I look for…
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Ivy Walker - expert in business risk management visits Small Business Conversations with Tom Shay
Every business faces risks; some risks you know; some risks you don't know. Our guest, Ivy Walker, for this episode of Small Business Conversations is also a small business owner. She authored the book, Twelve-Minute Risk Management, is a "must read" for small business owners. You will learn how…
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Podcast expert Cliff DuVernois visits Small Business Conversations with Tom Shay
You want people to think of you and your business as the experts within your industry. Today the easiest and best way of doing so is by way of your having a podcast for your business. During this program, Tom Shay visits with Cliff DuVernois, expert on podcasting and the host of the website…
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Tee Rowe, president of America's SBDC visits Small Business Conversations and Tom Shay
The SBDC (Small Business Development Centers) is a tremendous source of information and assistance for your small business. With most all services provided at no cost, this department of the SBA (Small Business Administration) has offices in all fifty states. Our guest for the March 2022 program…
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Ken Banks discusses learning from big business advertising to use in your small business - Small Business Conversations from Profits Plus and Tom Shay
Ken Banks has had an amazing career in advertising; Circuit City, PetsMart, Levitz Furniture, Eckerd Drugs and one of the largest ad agencies in the USA. Ken joins us for the March 2022 Small Business Conversations with Tom Shay to examine television advertising messages and discuss how the...
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Ron Friedman visits Tom Shay and Small Business Conversations to illustrate premium loyalty programs for small businesses
This program was unique as we asked listeners to share with Ron and Tom the details of their business so that during the program we could provide suggestions of a premium loyalty reward program for customers. The traditional loyalty program is often a, "buy a certain quantity of an item and be...
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Pam Danziger discusses changing the four Ps of marketing to the four Es on Small Business Conversations with Tom Shay
Pam Danziger is a prolific author, columnist and speaker. During this program we discuss how the four Ps (product, price, promotion and placement) have become the four E's (Experience, Exchange, Evangelism and Everyplace). Listening to this one hour program with Pam Danziger can have a sizable...
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Goldman Sachs 10000 Small Businesses & Daniel Pitts Winegarden visit Small Business Conversations from Profits Plus and Tom Shay
Goldman Sachs 10000 Small Businesses is a school for entrepreneurs. Think of it as getting a masters degree in owning your business. Daniel Pitts Winegarden, lead faculty, join us for an hour to share the details of how our listeners can apply to be one of the scholars. Daniel explained what was...
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Ruth King, "The Profitability Master" visits Tom Shay and Small Business Conversations
Listeners of Small Business Conversations know that Tom Shay loves to stress the importance of understanding financial information and being able to make decisions based on numbers instead of just guessing. Ruth King joins Small Business Conversations to bring additional and unique thoughts on...
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Dr Frank Wood, psychologist vists Small Business Conversations and Tom Shay to discuss stress and corona
Motivation or burnout - What has been the reaction of your business and yourself during the corona pandemic? Dr. Frank Wood visits Small Business Conversations and Tom Shay to share methods of adapting to your individual situation. With the anticipated strong economic recovery, we want everyone…
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Mike McCormick, CPA visits Small Business Conversations from Profits Plus and Tom Shay
Our favorite accountant, Mike McCormick does an encore performance as he comes to introduce his latest book, "Why didn't my CPA tell me that? Small Business Write offs conventional tax advisors miss'." As always, Mike provides a lot of ideas that small business owners can use to keep more of that...
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Phillip M. Perry, syndicated columnist, visits Small Business Conversations from Profits Plus and Tom Shay
Phillip M. Perry has written over 3,000 columns for a wide variety of small business magazines. This conversation had us asking the writing expert about the experts he quotes in his many columns. We discussed the future of print magazines as well as what the experts are telling Phil are the…
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Karl Stearns of KMS Marketing visits Small Business Conversations from Profits Plus and Tom Shay
Karl Stearns is an expert on digital engagement. During our hour, we discussed Mail Chimp, Constant Contact, email marketing, social media and how to have all of them work together so that your business can engage your existing customers to do more business with you. We talked about how this…
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Don Schwertler of Family Business Institute visits Small Business Conversations from Profits Plus and Tom Shay
Don Schwerzler, founder of the Family Business Institute, and the Internet organization, Family Business Experts, joined Tom to discuss issues with businesses that have multi-generations, siblings, cousins, partners, or other situations where there is room for "challenging discussions". We talked...
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Christine Corelli, author visits Small Business Conversations from Profits Plus and Tom Shay
Christine Corelli, author of Wake Up and Smell the Competition, brought an interesting topic to tonight's program. The discussion centered on her comment, "shoppers are good but buyers are better". This is a recording you will want all of your staff to hear - probably several times.
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Michael Kalscheur of Castle Wealth Advisors visits Small Business Conversations from Profits Plus and Tom Shay
Michael Kalscheur of Castle Wealth Advisors spoke to a packed phone line that had more questions than we could cover in our hour. We talked about planning for the time you want to sell your business. We also talked about maximizing the price for the business. Surely, all small business owners…
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Mike McCormick, CPA visits Small Business Conversations from Profits Plus and Tom Shay
The saying may be, 'April showers may bring you flowers'. With this call, we think it is, 'April taxes bring you May accountants'. Are you one of those who have gathered all of your tax information in the first quarter of the year and given it to your accountant? Did you also sit with your...
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Joyce Weiss visits Small Business Conversations from Profits Plus and Tom Shay
Joyce Weiss, an expert on conflict in the workplace is the guest for the June conversation. We are discussing conflicts between employees and customers; employees with each other; partners; siblings; and parent/child; all within the workplace. If you have experienced any of these, you will want…
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Kerry Bannigan, co-founder of Independent Retailer month visits Small Business Conversations from Profits Plus and Tom Shay
July is Independent Retailer Month. Our guest for the e-ret@iler conversation was Kerry Bannigan, co-founder of the event as well as the individual who is the driving force of the event. The big question of the night; 'What are the advantages an independent retailer has over a box store, chain...
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Kathy Walsh of Coast to Coast Insurance visits Small Business Conversations from Profits Plus and Tom Shay
Kathy Walsh of Coast to Coast Insurance in Tampa, Florida visited as an expert on small business insurance needs. We discussed how to determine what types of insurance you and your business needs as well as how to determine how much insurance you should purchase.
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Karl Stearns of KMS Marketing visits Small Business Conversations from Profits Plus and Tom Shay
Did you know that how a person sees your blog, email or website makes a big difference as to whether or not your message is even read? With an increasing number of people using their smart phone to 'showroom', "webroom", read emails, view websites, and maybe even talk, any message you have needs…
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Randy Dean of email sanity visits Small Business Conversations from Profits Plus and Tom Shay
Randy Dean, the e-mail sanity expert, joined Tom Shay to discuss how you can get more control of your time by managing all of those things that intrude into your day - phone calls, emails, tasks, calendars, and people. There was a lot to be learned and implemented from the ideas Randy shared with...
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Mike McCormick, CPA visits Small Business Conversations from Profits Plus and Tom Shay
Every small business owner comes to that point in time when they are thinking about getting out of the business. You may think of selling the business, closing the business, or transferring the business to a family member. There are a lot of considerations in your transitioning out of the…
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Deb Brown visits Small Business Conversations from Profits Plus and Tom Shay
Deb Brown, the expert on small town business and communities joins us for the final program of the year. We talk about small towns, communities, Main Street programs and neighborhoods which allow a group of businesses and citizens to work together. We talk about the advantages and disadvantages…
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Scott Newberger of Regions Bank visits Small Business Convesations from Profits Plus and Tom Shay
Scott Newberger, vice-president of Regions Bank brought valuable information with regard to the relationship between a small business and the bank. We discussed borrowing money, processing credit cards, using a banker as an advisor and other aspects of your business that a bank can help with.
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Cathy Nagle-Erwin visits Small Business Conversations from Profits Plus and Tom Shay
Cathy Nagle-Ervin joins the conversation as we discuss how the various generations can work with, and for each other. If you think your generation is having problems with a generation older or younger than you, this is a great program to gain some insight.
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Christopher Dicenso of Growth Strategy Partners visits Small Business Conversations from Profits Plus and Tom Shay
Christopher Dicenso, of Growth Strategy Partners, joins Tom as we discuss the value of a business coach. Could you handle the relationship and the expectations the coach will have of you as well as your expectation of the coach. Taking advantage of our conversation with Christoper, we also...
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Becky McCray visits Small Business Conversations from Profits Plus and Tom Shay
Becky McCray, the small business survival expert, rejoins Tom as we discuss the many reports that show Wal-Mart and other big box stores as having issues. What is happening? And can your small business take advantage of it? You will want to listen to this program.
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Scott Neal of Fast Track Computer Solutions visits Small Business Conversations from Profits Plus and Tom Shay
Scott Neal, from Fast Track Computer Solutions brought us a lot of information about the current dangers our businesses can face on the Internet. We also discussed off site storage and backup of the information of our businesses.
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Ann Baldwin of Baldwin Media visits Small Business Conversations from Profits Plus and Tom Shay
Ann Baldwin of Baldwin Media Marketing joined Tom to discuss how a small business can utilize the media so that the business is seen as an expert within their industry. Ann also talked about crisis management; when the media is in your face and you are looking to do damage control. Ann has some...
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Ron Friedman visits Small Business Conversations from Profits Plus and Tom Shay
Ron Friedman returns to discuss the new laws affecting credit card acceptance and the credit cards themselves. Ron explained what is required to accept the new cards as well as the penalties a business will incur by not being ready for the new format.
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Barbara Crowhurst of Retail Makeover visits Small Business Conversations from Profits Plus and Tom Shay
Barbara Crowhurst of Retail Makeover in Canada visited with Bill and me. It was a whirlwind hour as we covered many, but just a piece of Barbara's knowledge of retail. Barbara was our first Canadian guest expert and we welcomed her to the program in a grand manner. You will want to listen to this...
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Michael Kalscheur, CFP visits Small Business Conversations from Profits Plus and Tom Shay
Michael Kalscheur, CFP (Certified Financial Planner) of Castle Wealth Advisors was the guest expert as we discussed the transition of a business from the current owner to a partner, child, employee, a competitor, or outside individual. Michael commented on 'add ons' and how to prepare your…
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Gene Sower of Samson Media visits Small Business Conversations from Profits Plus and Tom Shay
Gene Sower of Samson Media was our guest expert. Gene's area of expertise is social media, websites and search engine optimization. Gene gave a great explanation of the social media using the making and consumption of a donut. We discussed what was free and what you paid for within the social...
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Steve Drake, "Mr Causeaholic" visits Small Business Conversations from Profits Plus and Tom Shay
Steve Drake, the "causeaholic", is the guest for this e-retailer conversation. You have likely heard of cause marketing; it is the event in which your business joins with a non-profit to raise funds or awareness. Steve will give some examples of how you can make a difference in your community as...
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Bob Nelson of Power Retailing visits Small Business Conversations from Profits Plus and Tom Shay
Need cash? Got some inventory and equipment you need to get rid of? How about your business has multiple locations and you want to close a location? Maybe you have decided you want to just close the business as compared to selling it. The guest was Bob Nelson of Power Retailing. Bob's company...
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Shelly Brander visits Small Business Conversations from Profits Plus and Tom Shay
Branding your business; Shelly Brander (yes, that is her real last name) is an expert on the topic as well as being the owner of two retail operations and Internet based business integrated with her retail operations. During this conversation, Shelley explained how branding and advertising are...
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Jerry Obarski, retired of May Company visits Small Business Conversations from Profits Plus and Tom Shay
Ever think about how much your business loses, financially, because of theft, shoplifting, losing equipment, or just not tracking inventory and equipment properly? Jerry Obarski, a 37 year veteran of loss prevention with major department stores joined Tom Shay to share ideas of what a business…
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ABOUT THIS SHOW
This is Small Business Conversations from Profits Plus Solutions. A program where we visit with expert individuals who provide awesome insight and new ideas of how to increase your profits plus build your business for the future. We find experts on small business accounting, marketing, ownership transition, leases, sales skills, merchandising, and most every aspect of ownership in your small business. Your host is Tom Shay, principal of Profits Plus.
HOSTED BY
Tom Shay
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Frequently Asked Questions
How many episodes does Small Business Conversations have?
Small Business Conversations currently has 97 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Small Business Conversations about?
This is Small Business Conversations from Profits Plus Solutions. A program where we visit with expert individuals who provide awesome insight and new ideas of how to increase your profits plus build your business for the future. We find experts on small business accounting, marketing, ownership...
How often does Small Business Conversations release new episodes?
Small Business Conversations has 97 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Small Business Conversations?
You can listen to Small Business Conversations on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Small Business Conversations?
Small Business Conversations is created and hosted by Tom Shay.
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