PODCAST · news
SMECO Connects
by Sonja Cox CEO of Southern Maryland Electric Cooperative
Welcome to SMECO Connects! I'm your host, Sonja Cox, CEO of Southern Maryland Electric Cooperative. This podcast is more than just a conversation about utilities—it's a space for community connection. My goal is to keep you informed about important topics that impact our region, from energy updates to local initiatives that shape our daily lives.Each week, I'll bring you the latest community news, practical tips, and insightful conversations with local thought leaders. Together, we'll explore ways to enhance our shared experiences in Southern Maryland. Join me as we spark discussions, share knowledge, and strengthen the bonds that make our community thrive!
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53
A Look Into Maryland's General Assembly Sessions | #52
In this episode, Tom Dennison meets with Sonja Cox to break down what happened during the 2025 Maryland General Assembly session and what it meant for energy policy. They discuss actions taken in Annapolis to help manage utility costs, including adjustments to EmPOWER Maryland mandates and efforts to address ongoing energy supply challenges affecting Maryland residents. Follow & Connect: Host: Sonja Cox Co-host: Tom Dennison SMECO on Instagram: somdelectric SMECO on X: somdelectric
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52
Breaking Down Your SMECO Bill | #51
In this episode, Eugene Bradford and Tami Fellner break down several key elements of the bill. Bradford and Fellner also discuss the process for rate setting and the efforts your cooperative takes to improve its commodity purchasing power to help reduce the impact of rising power costs. Learn more about your bill here: smeco.coop/my-account/paying-your-bill/about-the-bill Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectric SMECO on X: somdelectric
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51
Assistance Programs for Our Members | #50
The extended stretch of brutally cold weather this past winter contributed to higher-than-usual electric bills for many SMECO members. We understand how challenging that can be and we are here to help. Learn more about the assistance opportunities available to you at SMECO.coop/Bill-Assistance. Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectric SMECO on X: somdelectric
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50
Why Your Electric Bill Spiked | #49
Ever opened your electric bill and wondered, "How did it get this high?" ⚡ In this episode of SMECO Connects, host Tom Dennison sits down with two of SMECO's frontline customer care representatives—Dan Wallace and Leah—to unpack one of the biggest concerns members have right now: high winter electric bills. They share what's really driving the recent spike in bills across Southern Maryland, from unusually cold temperatures to increased energy usage in homes with electric heat. You'll also hear how SMECO works directly with members every day to review their usage, explain billing line items, and connect them with programs that can help lower costs and manage payments. In this episode, you'll learn: Why cold weather can dramatically increase energy usage How SMECO's Account Manager tool helps you track your electricity use Options like budget billing, payment arrangements, and home energy programs that can help manage costs At its heart, this conversation highlights what makes a cooperative different: real people working with their community to provide answers, solutions, and support when it matters most. If you've ever had questions about your electric bill—or just want to better understand how your energy use works—this episode is for you. Tune in and stay connected with the community SMECO proudly serves. Manage your account here: SMECO.coop/AccountManager Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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49
When Winter Sends a $92 Million Bill | #48
When a winter storm hits, the snow melts, but the costs can linger for months. On this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison break down the real impact of Winter Storm Fern and the prolonged cold that followed. While SMECO's electric system held strong thanks to years of reliability upgrades, record cold drove power market prices to levels not seen since the 2014 polar vortex, resulting in a $92 million PJM invoice in January alone. Sonja explains how natural gas prices, regional grid requirements from PJM Interconnection, and uplift charges all contributed to higher costs, and how SMECO's power supply strategy helped soften the blow for members. Tom shares how the extended freeze affected homes across Southern Maryland and what members can expect to see on upcoming bills. In this episode, you will learn Why prolonged cold impacts both usage and power prices How SMECO manages its power supply portfolio to reduce risk What the Power Cost Adjustment means for your bill Tools like Account Manager and budget billing plans that can help As a customer owned cooperative, SMECO remains committed to transparency, reliability, and supporting the communities of Southern Maryland. If you are concerned about your bill, reach out. The team is here to help. Warmer days are ahead, but staying informed today helps you prepare for tomorrow. Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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48
Inside SMECO's Financial Playbook | #47
What really happens behind the scenes of your electric bill? In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison sit down with CFO Beth Kennedy and Controller Angela Verras to unpack the audit process, financial transparency, and the systems that keep SMECO strong. From independent auditors reviewing customer bills to long-term planning that protects reliability, this conversation reveals the rigor and accountability behind every number. As a customer-owned cooperative serving Southern Maryland, SMECO is committed to stewardship, transparency, and returning value to members — and this episode shows exactly how that commitment plays out year after year. In this episode, we cover: What an independent audit really looks like (and why it matters to members) How capital credits return value directly to you Why balancing debt and equity protects long-term reliability How SMECO plans ahead to manage rising costs while keeping rates responsible At the end of the day, it's about trust — and making sure every dollar serves the members who own the Cooperative. If you've ever wondered how SMECO protects your investment while powering Southern Maryland, this episode is for you. Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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47
From The Archives - Inside the Control Room: Power, Pressure & Precision
When the lights go out, the clock starts ticking—and Dale is one of the first people in the hot seat. From restoring thousands of homes in minutes to making split-second safety calls, his job in SMECO's operations center blends adrenaline, strategy, and teamwork under extreme pressure. In this episode, Dale shares his journey from lineman to distribution system supervisor, what really happens behind the scenes during major outages, and why safety always comes before speed. You'll hear real outage stories, surprising tech tools that keep the grid running, and the unseen decisions that shape how fast your lights come back on. Key Takeaways: How outage restoration is prioritized in life-or-death scenarios The technology and teamwork powering SMECO's operations center Why "calm under chaos" is the most important skill in the room Whether you're curious about how the grid works or inspired by people who thrive in high-stakes environments, this conversation pulls back the curtain on an essential, often invisible job that keeps communities running. Follow SMECO: Instagram: @somdelectric X/Twitter: @somdelectric
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46
Power, Policy, and the Price You Pay | #46
What really drives your electric bill—and what's happening in Annapolis right now that could shape it for years to come? In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison break down the Maryland General Assembly's 90-day session, rising power costs, and why being at the table matters for SMECO's member-owners. Drawing on decades of experience, they share how smart advocacy, long-term planning, and cooperative values help protect reliability and affordability in a rapidly changing energy landscape. Key takeaways include: How legislation and state mandates impact electricity prices Why SMECO's cooperative model sets it apart from investor-owned utilities What's ahead for power generation, renewables, and grid reliability in Maryland As energy policy debates heat up, this conversation offers a clear look at how SMECO continues to advocate for its members—keeping costs down while planning responsibly for the future. Tune in and stay connected to the issues that power our communities. Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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45
Why Electricity Costs Are Rising | #45
What happens when electricity demand surges faster than the grid can keep up? In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison sit down with Brian Lee and Kevin Ellenberger from ACES Power Marketing to unpack what's really happening in today's power markets—from rising capacity costs to the growing impact of data centers and AI-driven demand. They break down complex topics like capacity pricing, generation shortages, renewables, nuclear power, and why reliability is becoming one of the most critical challenges facing utilities today. Together, they also explore how SMECO's long-standing partnership with ACES helps protect members through thoughtful planning, smart risk management, and a balanced, forward-looking power portfolio—all while keeping reliability front and center for Southern Maryland. Key takeaways include: Why electricity demand is accelerating faster than expected How data centers and AI are reshaping the power grid What "capacity" really means—and why it matters to your bill How SMECO plans ahead to maintain reliability and stability Reliable power doesn't happen by accident—it happens through collaboration, expertise, and long-term vision. Tune in to learn how SMECO and its partners are working together to power our communities today and into the future. Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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44
Keeping the Grid Running | #44
When your lights stay on during a storm or a deep winter freeze, there's a lot happening behind the scenes. In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison sit down with Jeff Drumm, a Transmission System Operator, to explore how SMECO monitors and protects the bulk electric system that powers Southern Maryland. Jeff shares his journey from lineman to control room operator, what it takes to manage high-stress outages, and how advanced automation and teamwork help restore power quickly and safely. In this episode, you'll learn: How transmission and distribution systems work together to keep power flowing What happens in the operations center during major outages and extreme weather Why training, certification, and continuous learning are critical to grid reliability It's a fascinating look at the people, technology, and dedication that keep communities connected—no matter what's happening outside. Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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43
Inside Maryland's Power Shortage | #43
Your electric bill didn't go up by accident — and the reasons are bigger than most people realize. In this episode of SMECO connects, host sonja cox and co-host tom dennison break down the growing generation and capacity crisis impacting maryland and the entire PJM grid. They explain how plant retirements, rising demand from data centers, transmission congestion, and delayed renewable projects are colliding to drive higher prices — and why utilities often get blamed for forces they don't control. You'll also hear how SMECO manages power procurement to protect members from price spikes, what deregulation really changed back in 1999, and why policymakers are now scrambling to fix a problem decades in the making. Key takeaways: Why electricity prices are rising — and what's actually behind them How capacity shortages and grid congestion affect your bill What new generation (including nuclear and gas) could mean for reliability How SMECO works to stabilize costs in an unstable market This is a straight-talk conversation about power, policy, and planning — and why understanding the system is the first step toward realistic solutions. tune in to get clarity on one of the most important issues facing our energy future. Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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42
How SMECO Keeps the Lights On | #42
Keeping the lights on doesn't happen by accident—it takes years of planning, precision engineering, and a relentless focus on reliability. In this episode of SMECO Connects, host Tom Dennison sits down with Ryan Schlotterbeck, Distribution Contractor Operations Director, and Hugh Voehl, Transmission Engineering & Construction Director, to break down how SMECO designs, builds, and maintains the infrastructure that powers Southern Maryland. From underground distribution projects and storm resiliency to massive transmission lines, substations, and long-range growth planning, this conversation reveals what it really takes to deliver safe, reliable power every day. In this episode, you'll hear about: How SMECO plans years ahead to support growth and reliability The difference between distribution and transmission—and why both matter Major infrastructure projects, including underground conversions and new substations What it took to bring the Indian Head Naval Surface Warfare Center onto the SMECO system This is a behind-the-scenes look at the people, planning, and purpose that power our communities—today and for generations to come. Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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41
Powering the Future with EVs | #41
Electric vehicles are everywhere — but are they actually practical for everyday drivers and utility fleets? In this episode of SMECO Connects, Tom Dennison sits down with SMECO experts Natasha Law and John Cockrum to break down what it's really like to own, charge, and operate electric vehicles in Southern Maryland. From home charging costs and range anxiety to electrifying utility fleets and quieter bucket trucks, they share real-world experience, hard numbers, and honest insights. Whether you're EV-curious or already plugged in, this conversation helps answer the big question: Is an electric vehicle right for you? In this episode, you'll learn: How far EVs actually go — and what charging really costs at home Where and how drivers are charging across Southern Maryland How SMECO is electrifying its fleet while saving money and reducing emissions Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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40
Energy, Affordability, and the Road Ahead: 2025 Recap | #40
What does it really take to keep the lights on as energy demand surges and costs rise? In this year-in-review episode of SMECO Connects, host Sonja Cox and co-host Tom Dennison reflect on the biggest challenges and wins of 2025—from resource adequacy and affordability pressures to data centers, infrastructure upgrades, and community impact. They pull back the curtain on how an electric cooperative navigates reliability, rising demand, and member-focused decision-making during a time of rapid change. In this episode, you'll hear about: The growing challenge of resource adequacy and why new generation matters How SMECO works to balance affordability, reliability, and long-term planning What data centers, infrastructure investments, and community partnerships mean for the future As SMECO looks ahead to 2026, this conversation offers clarity, transparency, and reassurance—reminding members that behind every power line is a team committed to serving its community. 🎧 Tune in to better understand the energy challenges ahead—and how SMECO is preparing for what's next. Follow & Connect: Host: Sonja Cox Co-Host: Tom Dennison SMECO on Instagram: somdelectricSMECO on X: somdelectric
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39
How Member Feedback Actually Drives Real Change | #39
Your voice doesn't just matter — it shapes everything we do. In this episode, Sonja Cox and Tom Dennison dive into how member feedback directly influences decisions across the co-op, from streetlight repairs and power reliability to new programs, technologies, and major strategic initiatives. They share real stories from the field, explain what goes on behind the scenes, and reveal how even one phone call or comment can spark meaningful improvements for thousands. Key Takeaways: How small complaints often uncover major system issues Why new tech like LED UV cells is changing responsiveness Real examples of member feedback shaping programs like Green Rider, online voting & broadband decisions Whether it's a compliment, a concern, or a big idea — your voice truly guides our direction. Tune in to see how your feedback helps power a stronger, safer, more connected community.
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38
Protecting Our Power & Environment | #38
Your power stays on because two people quietly protect the environment behind every pole, line, and substation. In this episode, Sonja and Tom sit down with Environmental Affairs Coordinators Grayson Jenkins and Carl Freeman to uncover the little-known work that keeps SMECO reliable and environmentally responsible. From wetlands and permitting to oil-spill response and wildlife protection, they break down the real challenges of balancing infrastructure with nature. Grayson and Carl share how they manage complex environmental regulations, respond to emergency transformer spills in the middle of the night, and help protect ospreys, eagles, owls, and other species through SMECO's Avian Protection Plan. You'll also hear surprising stories—from wetland matting to rescue booms to Boy Scout-built owl boxes—that show how deeply SMECO is committed to stewardship. Key Themes: Wetlands, permitting, and protecting sensitive environments Oil spill response and transformer safety SMECO's Avian Protection Plan & wildlife conservation Community partnerships, including local landowners and the Boy Scouts Tune in to see how the power you rely on every day is supported by a team working tirelessly to protect the land, water, and wildlife of Southern Maryland. Follow SMECO: Instagram: somdelectric Twitter: somdelectric
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37
Benefits of Net Metering | #37
Solar is booming — but understanding net metering can still feel confusing for many customers. In this episode of SMECO Connects, host Tom Dennison sits down with Tiffany Alexander and Natasha Law from SMECO's Energy & Technology Division to break down what net metering is, how solar interconnections work, and what customers should consider before installing panels. With decades of combined experience, they offer clear guidance on the process, timelines, and the fast-growing role of battery storage. Key themes & takeaways: How net metering actually works (plain-language explanation) What to expect from the solar interconnection and approval process How energy audits and efficiency upgrades improve solar ROI The rise of home batteries — and what that means for customers Whether you're solar-curious or already working with a vendor, this episode helps you make informed decisions and confidently navigate your renewable-energy journey. Connect with SMECO: Instagram: somdelectric X/Twitter: somdelectric
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36
Inside the Lives of Hometown Heroes | #36
Every day, local law enforcement shoulders the unseen challenges that keep Southern Maryland safe — and today, we get an inside look at what that really means. In this episode, host Tom Dennison sits down with Jason Scott, SMECO's Security Director and former Maryland State Police officer, and Captain Steve Simonds of the St. Mary's County Sheriff's Office. They share what called them to service, how policing has evolved over the past 25 years, and why strong community partnerships — including their relationship with SMECO — make all the difference during emergencies. From mental health crises to major storms, to the importance of simple, human communication, this conversation reveals the heart behind the badge. Key Themes: The rising impact of mental health and crisis intervention How law enforcement and utilities collaborate during emergencies Local crime trends — from copper theft to cyber fraud — and how to stay protected The power of humility, communication, and community trust Their stories remind us that heroes don't just respond to emergencies — they build the relationships that prevent them. Tune in and reconnect with the people who keep our neighborhoods safe. Connect with SMECO: Instagram: SoMDElectric X (Twitter): SoMDElectric
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35
Making AI Work for Your Business | #35
Artificial intelligence is transforming every industry—but most organizations still don't know where to start. In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison sit down with Johnny Ramondino, Co-founder & President of INVOKE INC, to explore how businesses can adopt AI effectively, responsibly, and without disrupting operations. Johnny breaks down what AI can (and can't) do today, why most companies are approaching it backwards, and how digital employees are reshaping day-to-day workflows. Key themes and takeaways: Why small, targeted AI wins beat big flashy investments How to avoid disruption by automating the systems you already use The growing risk of deepfakes and how organizations can prepare Why the real advantage isn't the AI tool—it's your people's ability to use it Johnny's insights offer a grounded, practical roadmap for leaders looking to embrace the future while protecting their teams, their data, and their communities. Tune in and see what's possible when innovation meets intention. Connect with SMECO: Instagram: https://www.instagram.com/somdelectric X (Twitter): https://x.com/somdelectric
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34
Weathering the Storm with Bill Lawman and Ron Rennick | #34
Two SMECO legends return to reflect on decades of service, leadership, and storm restoration that shaped Southern Maryland's resilience. In this episode, host Tom Dennison sits down with retired SMECO veterans Bill Lawman and Ron Rennick, who together share nearly 80 years of dedication to keeping the lights on for our community. From climbing poles before bucket trucks existed to rebuilding La Plata after the 2002 tornado, their stories reveal grit, teamwork, and the culture that defines the cooperative spirit. Key Themes & Takeaways: The evolution of lineman work: from climbing hooks to advanced safety and technology The "family" culture inside SMECO and the pride of serving your community Behind-the-scenes teamwork during major storm restoration Why mentorship and training the next generation matters This conversation is a tribute to service, craftsmanship, and community. Whether you've been in the field or never thought about what happens when the power goes out — you'll walk away inspired. Connect with SMECO: Instagram: https://www.instagram.com/somdelectric X (Twitter): https://x.com/somdelectric
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Leading With Heart: Inside Southern Maryland's Community Hospital | #33
What does it really mean to be a community hospital—not just a hospital in the community? 💙 In this episode, SMECO Connects host Tom Dennison sits down with Albert Zanger, Chief Administrative Officer of the University of Maryland Charles Regional Medical Center, to talk about leadership, culture, and the future of local health care in Southern Maryland. Albert shares how his team built a "zero-harm" culture, expanded emergency services, and continues to bring world-class care closer to home. Key themes: Building a connected, compassionate workplace culture Expanding emergency and specialty care in Southern Maryland Lessons in leadership, teamwork, and community collaboration It's a powerful conversation about service, growth, and what it means to truly care for the community you live in. 🎙 Host: Tom Dennison 👤 Guest: Albert Zanger – Chief Administrative Officer, UM Charles Regional Medical Center 🔗 Connect with SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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The Everyday Choice Powering a Greener Future | #32
What if your electric bill could help fight climate change? In this episode of SMECO Connects, host Tom Dennison sits down with Bennett Rushkoff, a longtime SMECO member who signed up for Rider G—SMECO's 100% renewable energy option. Bennett shares how a simple decision to join the program transformed not only his household energy use but also his outlook on personal impact and community change. In this conversation: How Rider G makes renewable energy accessible to everyone Lessons learned from Maryland's evolving clean-energy market Why investing in green power can be part of your "giving budget" Bennett's story shows that going green doesn't have to be complicated—it just starts with a single, informed choice. Tune in to learn how you can join him in powering a cleaner tomorrow. Connect with SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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Come Back, Give Back: The Morgan State Way | #31
In this inspiring episode of SMECO Connects, host Tom Dennison and co-host Natalie Cotton sit down with Robert Riddick and Shawn Coates of the Morgan State University Southern Maryland Alumni Chapter. From scholarships that open doors for first-generation students to hands-on service projects that uplift neighborhoods, these proud Morgan graduates show what it truly means to come back and give back. Discover how their alumni network is building opportunity across Southern Maryland — and how anyone can get involved. Key themes: The power of education and mentorship Community impact through scholarships and service The legacy and pride of Morgan State University 🎓 Learn more: msusmac.org 📅 Upcoming Event: 20th Anniversary Celebration – September 13, Waldorf Jaycees Guests: Robert Riddick, President, Morgan State University Southern Maryland Alumni Chapter Shawn Coates, Scholarship Chair, Morgan State University Southern Maryland Alumni Chapter Hosts: Sonja Cox (President & CEO, SMECO) Tom Dennison (VP, Government & Public Affairs) Follow SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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30
From Storm Rooms to Stronger Communities | #30
When disaster strikes, how do you rebuild trust and power at the same time? In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison revisit the storm room days of Hurricane Irene and explore how relationships—with government, community members, and even linemen in the field—remain at the heart of SMECO's mission. Tom shares how his background as a reporter shaped his approach to connection, honesty, and transparency, and Sonja highlights how SMECO is evolving from a utility to a technology-driven company, preparing for the future of energy with innovation and care. Key themes include: Building trust through authentic communication Partnering with local organizations to strengthen community impact Preparing for the grid of the future with AI and predictive analytics This episode is a reminder that reliable electricity is more than wires and poles—it's people, partnerships, and a shared commitment to serve. Tune in and discover how SMECO connects far beyond the grid. Stay connected with SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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Life on Call: A Lineman's Wife Speaks | #29
What's it really like to build a family and a life around one of the most demanding jobs in the world? In this episode of SMECO Connects, Sonja Cox and Tom Dennison sit down with Rachel, a third-grade teacher, mom of three, and proud wife of a SMECO lineman. Rachel opens up about the unseen sacrifices linemen and their families make—missed birthdays, long nights without sleep, and storm calls that pull them away at a moment's notice. She shares how her family balances teaching, parenting, and supporting a husband whose work keeps our lights on. Key themes in this conversation: The hidden challenges of being a lineman's family How teaching and linework both serve the community Finding strength, pride, and perspective in sacrifice Rachel's story is a heartfelt reminder of the resilience and dedication that power not just our homes, but our communities. Stay connected with SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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Leading With Purpose in a Cooperative World | #28
What does leadership look like when your mission is service, not profit? In this episode of SMECO Connects, host Sonja Cox and co-host Tom Dennison dive deep into the unique culture of a member-owned electric cooperative. Sonja shares her journey from working in an investor-owned utility to leading SMECO as CEO, highlighting how accountability, community focus, and a people-first culture set co-ops apart. Key themes include: The difference between cooperatives and investor-owned utilities Building trust and open-door leadership How culture, mentorship, and training empower employees Preparing for a future shaped by technology and AI This is a powerful conversation on leadership, community, and what it means to create a culture where employees and members thrive. Connect with SMECO: 📸 Instagram: @somdelectric 𝕏 Twitter: @somdelectric
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27
Fighting Homelessness with Heart and Hope | #27
What does it take to break cycles of poverty and homelessness in Southern Maryland? In this powerful episode, Sasha Kenneth, Executive Director of the Three Oaks Center, shares her personal journey from Trinidad to leading one of the region's most vital nonprofits. From her own story of resilience to the community-wide fight for affordable housing, Sasha opens up about the challenges, victories, and hope that fuel her mission. You'll hear: How Three Oaks Center grew from a six-bed shelter into a cornerstone for regional homeless services The realities of generational poverty and why education and wraparound support are key Sasha's bold vision for affordable housing and community partnerships that change lives This is a conversation about compassion in action—and how each of us can play a role in building a stronger, more connected community. Connect with SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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Voices Behind the Call: Kia & Dan's Story | #26
Ever wonder who's on the other end when you call SMECO? In this episode of SMECO Connects, guest host Tom Dennison sits down with Kia Steward and Dan Wallace to spotlight the people powering the co-op's customer experience. Kia shares her 11-year journey from the call center to regional services, and Dan opens up about the challenges and rewards of helping members through everything from storm outages to high summer bills. Together, they reveal what it takes to serve with professionalism, empathy, and community pride. Key themes you'll hear: The human side of customer care during outages Tools and tips to better understand your energy usage Career paths and growth inside SMECO This episode is a reminder that every call, every question, and every smile makes a difference. Tune in and meet the voices behind the service. Connect with SMECO: Instagram: @somdelectric X (Twitter): @somdelectric Hosted by: Sonja Cox & Tom Dennison Guests: Kia Steward & Dan Wallace
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25
From Math Struggles to Classroom Inspiration | #25
What if your biggest struggle became your greatest gift? In this episode of SMECO Connects, host Sonja Cox and co-host Tom Dennison sit down with Ashley Knight, a Patuxent High School math teacher and 2025 SMECO Outstanding Teacher honoree. Ashley opens up about how failing early math classes gave her the drive to inspire students, the unconventional teaching methods that reignited her passion after COVID, and why making math fun is more than just numbers—it's about building confidence, collaboration, and problem-solving skills that last a lifetime. Key themes you'll hear: Turning academic struggles into strengths Innovative, hands-on teaching approaches The power of recognition and community support Ashley's story is a reminder that passion and resilience can change lives—sometimes starting with your own. 👉 Follow SMECO on social media: Instagram: @somdelectric X (Twitter): @somdelectric
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24
From High School to Capitol Hill | #24
In this episode of SMECO Connects, Tom Dennison and Natalie Cotton sit down with Evelyn McCauley, a rising senior who just returned from the NRECA Youth Tour. Evelyn shares her surprising nomination story, the friendships she formed, and the unforgettable moment of asking tough questions to elected officials in Washington, D.C. Along the way, you'll hear: How a guidance office summons turned into a life-changing opportunity The hilarious chaos of a river cruise dance gone wrong Why civic engagement—and a willingness to step outside your comfort zone—matters more than ever Evelyn's journey is a reminder that leadership begins with saying "yes" to unexpected opportunities. 🔗 Connect with SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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23
Powering the Future: Alex Santiago-Anaya on Electrification & Innovation | #22
What happens when a young engineer takes on the future of the electric grid? Alex Santiago, SMECO distribution and commercial design engineer, joins hosts Sonja Cox and Tom Dennison to share how he's shaping the way power reaches homes, businesses, and entire communities—while tackling the biggest energy challenges of our time. From the pride of powering your local Chick-fil-A to navigating the state of Maryland's electrification push, Alex takes us inside the grid, explaining how electricity travels from generation to your outlet, and what the next decade will bring. Along the way, he offers insider insights on why your neighbor might have power when you don't, why nuclear still matters, and how innovation in battery storage could change everything. Key themes: How power really gets from plants to people The electrification boom and grid reliability Why nuclear and renewables must work together Pride, problem-solving, and serving the community Get ready for an energizing conversation that will leave you looking at every light switch, outlet, and power pole in a whole new way. Connect with SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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22
Life on the Line: Stories from SMECO's Safety Team | #21
One wrong move around electricity can change — or end — your life. In this episode of SMECO Connects, Sonja Cox and Tom Dennison sit down with Blaise Higgs and Joe Patterson, two seasoned members of SMECO's safety department with over 35 years of experience each. From gripping real-life accident responses to the hidden dangers most people never think about, they reveal what it truly takes to keep our crews — and the public — safe. Hear the stories behind downed power line rescues, why a simple phone call can prevent catastrophe, and what it's really like to work as a lineman in all weather, day or night. You'll learn: The life-saving rule everyone should know if a line falls on your car How SMECO works proactively to stop accidents before they happen The demanding — and rewarding — reality of line work and safety training Whether you're curious about the life of a lineman, looking for essential safety tips, or just love hearing from people who've dedicated their lives to protecting others, this episode will leave you with a deeper respect for the people who keep the lights on. Follow SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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21
Why Gen Z Is Reshaping the Workforce | #20
The workforce is shifting fast—can your organization keep up? In this episode of SMECO Connects, Sonja Cox and Tom Dennison are joined by Rhosheeda Proctor, Director of Diversity and Inclusion at SMECO, and Yvette Turner, Lead Business Engagement Specialist at the Tri-County Council for Southern Maryland. Together, they explore how today's workforce is being reshaped by generational shifts, hybrid work models, and the unique challenges of attracting talent to Southern Maryland. Key themes: Why Gen Z is driving change in hiring and retention The future of telework and how to make it work Building local talent pipelines through education and mentorship The overlooked value of work-life balance in recruitment This episode is packed with real stories, powerful insights, and practical advice for building a stronger, more connected workforce. 🎧 Tune in and get inspired to shape the future of work—right here in Southern Maryland. Follow SMECO: 📸 Instagram: @somdelectric 🐦 X (formerly Twitter): @somdelectric
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What does it take to rise through the ranks—and stay for decades? | #19
Beth Kennedy and Tammy Gardner didn't just build long careers at SMECO—they helped shape it. Starting in entry-level roles, they climbed to become senior leaders overseeing finance and customer care. In this episode, they share the behind-the-scenes stories of their journey, how the utility industry has transformed, and what it really takes to lead through change. In this episode, you'll learn: What it's like managing a 15-week training program and a contact center during major outages How SMECO has embraced automation, self-serve tools, and remote work Why leadership, inclusion, and mentorship are key to the company's future Whether you're curious about growing your career or fascinated by how electric co-ops evolve, this conversation is full of insights, laughter, and lessons from two seasoned pros. Connect with SMECO: 📸 Instagram 🐦 X (Twitter) 🎙️ Hosted by: Sonja Cox & Tom Dennison
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Powering 65 Years of Progress | #18
What happens when nearly seven decades of experience step into the room? In this special episode, SMECO legends Ronnie Wise and Roger Schneider share their remarkable journeys from entry-level roles to senior leadership—charting a course through decades of industry change, innovation, and growth. From handwritten outage tickets to SCADA automation and managing 300+ employees, they've seen it all. Key themes explored: The evolution of electric utility technology Storm response and 24/7 operations Building teams and preparing the next generation Whether you're curious about SMECO's history, inspired by career growth, or interested in what it takes to keep the power on—this one's for you. Tap in to hear how Ronnie and Roger helped shape the future of energy in Southern Maryland. — 🎙️ Follow SMECO: Instagram: @somdelectric X (Twitter): @somdelectric 👋 Hosted by: Sonja Cox & Tom Dennison
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What's Really in Your Power Bill? | #17
Ever wondered why your electric bill spikes in summer and winter? In this episode, Smeco's VP of Rates and Energy Procurement Eugene Bradford pulls back the curtain on how your monthly bill is built—from competitive power market purchases to the poles and wires that deliver electricity to your door. He walks us through load forecasting, rate classes, and the rising costs driven by renewables mandates and the push for future battery storage. Key Takeaways: How Smeco's power procurement strategy keeps your supply costs as low as possible Why distribution infrastructure rates cover poles, transformers, and grid maintenance The impact of renewable portfolio standards and what long-duration storage means for 24/7 green power Join us to demystify your electric bill and spark your energy awareness. Guest: Eugene Bradford LinkedIn: https://www.linkedin.com/in/eugene-bradford-87992666 Hosts: Sonja Cox & Tom Dennison Smeco Social Media: Instagram: https://www.instagram.com/somdelectric X (Twitter): https://x.com/somdelectric
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Inside the Electric Rodeo | #16
What does it take to climb a 40-foot pole in record time — with your reputation (and bragging rights) on the line? In this episode of SMECO Connects, host Sonja Cox and co-host Tom Dennison sit down with linemen John King, Doug Hancock, and apprentices Cameron Russell and Josh Morris. Together, they pull back the curtain on the electrifying world of the Lineman's Rodeo — a high-stakes competition where skill, speed, and safety collide. Discover the heart-pounding events like Hurt Man Rescue and obstacle climbs Learn how camaraderie and a brotherhood of linemen fuel both competition and real-life mutual aid during storms Hear why apprentices keep coming back, even after tough first years Peek behind the scenes at traditions like t-shirt swapping and the competitive BBQ showdown From tales of climbing techniques to stories of lifelong friendships formed under high voltage, this episode is a tribute to the grit, pride, and passion that power our electric grid. Tune in and feel the spark that keeps the lights on — and the linemen climbing. Connect with Us: 🔗 Smeco Instagram: @somdelectric 🔗 Smeco X (Twitter): @somdelectric Hosted by Sonja Cox and Tom Dennison
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16
She Built a Utility Empire From Scratch | #15
What happens when a cybersecurity pro leaves a federal career to build a construction company from the ground up—with zero industry experience? Meet Allison Drury, CEO of CAD Industries, a woman-owned underground utility business shaking up a male-dominated field. From buying her first drill after landing the job to leading complex projects for the National Zoo and regional governments, Allison proves that grit, mindset, and relentless drive can beat credentials any day. In this episode, Allison opens up about: Taking the leap from government GS-14 to entrepreneur Building credibility as a woman in construction Balancing family, leadership, and risk in real-time Growing a regional business with national brand ambitions Whether you're an aspiring entrepreneur, working parent, or just need a reminder that it's possible—this one's for you. 🎧 Follow SMECO: Instagram: @somdelectric X (Twitter): @somdelectric
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15
Inside the Hub: Where Help Starts with Karl Webner | #14
You might wonder why an electric company is doing a podcast about mental health, but as a cooperative, we care about what's going on in the community and with our members and how we can help them find resources they may need. That's why this week's episode is so important. Karl Webner, Clinical Program Manager at the Saint Mary's County Health Department, joins the podcast to talk about the Health Hub, a walk-in, no-cost behavioral health center offering short-term counseling, addiction treatment, and care navigation. Whether you're navigating mental health challenges or supporting someone who is, this episode is a powerful reminder that compassionate, personalized help is available—often right in your neighborhood. St. Mary's County Health Department Health Hub: hub.smchd.org
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14
Why Regulating Your Power Bill Is More Complex Than You Think | #13
Ever wondered why your electric rates change—or who decides what's fair? We're diving deep into the role of the Maryland Public Service Commission with SMECO's top legal experts, Mark McDougall and Damon Krieger. With decades of experience navigating energy law and utility regulation, they break down how policies are shaped, what workgroups really do, and how evolving legislation is reshaping the utility landscape. Hosted by Sonja Cox and co-host Tom Denison, this episode pulls back the curtain on the unseen work that keeps Southern Maryland powered and connected.
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13
When everyone owns safety: Inside SMECO's cultural shift with Jim Trainor | #12
What happens when safety becomes more than a policy? Join Sonja Cox and co‑host Tom Dennison as they sit down with Jim Trainor, SMECO's safety director, to explore how a cooperative safety program evolves—from online pandemic training to hands‑on field audits. Discover why safety isn't just about line workers, how "stop‑work authority" empowers employees, and what it takes to build a true culture of care across Southern Maryland.
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12
Inside SMECO: Stories of Grit, Growth, and the People Who Power a Community | #11
What if you could understand a company's culture just by hearing its people speak? This episode takes you behind the scenes at SMECO—from chief linemen on assignment in Guatemala to the creative force behind their employee stories, and even to the leadership shaping rates and safety. Sanja Cox and co-host Tom dive into what makes SMECO's team exceptional, through real conversations with the folks who keep the lights on and the stories alive. You'll hear from John, a former journalist turned media lead; Jim, the safety director who found a true team in Southern Maryland; and Eugene, a 28-year veteran navigating energy supply with heart and strategy. It's not just about electricity—it's about the people powering it.
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11
Leading With Strength and Heart: A Candid Mother's Day Conversation | #10
What does it mean to lead, nurture, and protect—at home and in the workplace? This heartfelt Mother's Day episode of SMECO Connects brings together Charles County Public Schools Superintendent Dr. Maria Navarro and SMECO CEO Sonja Cox for a powerful conversation about womanhood, leadership, and the evolving challenges facing families today. From raising daughters and managing billion-dollar organizations to tackling school safety and mental health, these inspiring women reflect on the resilience and responsibility of motherhood—both personal and professional.
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Lighting the Way Forward: How SMECO is Helping Maryland Go Green | #9
Lezael Rorie, newly appointed VP of Distributed Energy and Sustainability at SMECO, joins us to unpack the surprising truths behind high energy bills, solar integration, EV adoption, and Maryland's bold push for greener buildings. From the real reason your winter bills spike to tools that reveal exactly when your kids are gaming past bedtime, this conversation offers practical insights and lesser-known programs that could save you serious money—and energy.
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9
How a Utility is Powering Careers and Strengthening Southern Maryland—One Apprentice at a Time | #8
Think you know what it takes to keep the lights on? This conversation with Jason Atherton—SMECO's longtime lineman-turned-trainer—might surprise you. From climbing poles to guiding the next generation, Jason shares what makes SMECO's apprenticeship program more than just a training track—it's a launchpad for real careers in Southern Maryland. With roots in farming, a passion for mentorship, and a program built to grow talent from the ground up (literally), this episode shines a light on the people behind the power, and the values SMECO is working to uphold in your community.
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How Do You Restore Power Safely and Fast? Meet the Team Behind the Work | #7
Ever wondered what it takes to bring the lights back on after a major storm? From Air Force discipline to leading storm operations for an electric co-op, Brian Lazarchick shares the intense coordination, safety-first mindset, and evolving technology behind large-scale outage restoration. You'll hear how tree-trimming cycles, outage maps, and a committed team help reduce downtime—and why preparation starts long before the first raindrop falls. This conversation might just change how you see every utility pole on your street.
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7
Powered from Within: From Helping Customers to Shaping Community | #6
What if you could inspire the next generation, support struggling families, and uplift your entire community—just by showing up every day with purpose? That's exactly what Natalie Cotton has done. In this conversation, we dive into Natalie's unexpected rise through SMECO, from a job-hunting newcomer to the powerhouse behind its community engagement efforts. Learn how her team supports teachers, invests in students, and turns donations into real change. Trust us—you won't look at your local utility the same way again.
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6
Wired for Change: Leading a Co-op in a Shutdown | #5
When Sonja Cox stepped into the CEO role at SMECO, she had big plans—then COVID hit. In this compelling conversation, Sonja shares what it was like to lead through an unprecedented crisis, from ensuring employee safety to keeping the lights on for thousands of customers. She reflects on the challenges of running a top-tier electric cooperative, the lessons she's learned, and the passion that keeps her going. If you've ever wondered what it takes to lead in uncertain times, this episode is for you.
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5
How Linemen Keep the Lights On—Stories from the Front Lines | #4
Think power outages are just an inconvenience? For the linemen who restore electricity, it's a high-stakes mission. In this episode, we sit down with seasoned lineworkers to uncover the grit, danger, and teamwork behind the job. From grueling storm recoveries to the unbreakable brotherhood that keeps them safe, this conversation sheds light on the unsung heroes of our power grid. Whether you're curious about the life of a lineman or just want to appreciate the next time your lights flicker back on, you won't want to miss this. This episode features interviews in celebration of National Lineman Appreciation Day on April 18th. Lineman Day honors the men and women who work around the clock to keep the power going. If the power is on where you are, you likely have a lineman to thank.
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The Future of Energy Generation in Maryland: Navigating Demand, Data Centers, and Clean Energy | #3
In this episode, we dive into Maryland's evolving energy landscape with a focus on the state's generation deficit, growing demand for electricity, and the complex debate surrounding energy generation solutions. From the impact of data centers and electric vehicles to the push for nuclear and renewable energy, we explore how Maryland is addressing these challenges. Join us as we discuss the capacity auction, the role of small modular reactors, and the regulatory hurdles in bringing new generation online. Get a glimpse into how the state is working to balance energy needs, environmental goals, and economic growth.
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ABOUT THIS SHOW
Welcome to SMECO Connects! I'm your host, Sonja Cox, CEO of Southern Maryland Electric Cooperative. This podcast is more than just a conversation about utilities—it's a space for community connection. My goal is to keep you informed about important topics that impact our region, from energy updates to local initiatives that shape our daily lives.Each week, I'll bring you the latest community news, practical tips, and insightful conversations with local thought leaders. Together, we'll explore ways to enhance our shared experiences in Southern Maryland. Join me as we spark discussions, share knowledge, and strengthen the bonds that make our community thrive!
HOSTED BY
Sonja Cox CEO of Southern Maryland Electric Cooperative
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