PODCAST · government
Sometimes a Great Podcast
by Oregon Department of Human Services
Catch up on this week's news from Discover and listen to interviews of staff from around the state.
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96
SAGPodcast: The Big Picture of Grants Pass, Attack Geese, and the Work Behind the Myth
Season 1, Episode 78 — May 27, 2026Length: 23:28This week, The Big Picture comes from Grants Pass in Josephine County, where we sit down with Tanner Moss, achild welfare coaching and training specialist, and Brynn Orr, an intake worker in District 8, to talk about child welfare work in Southern Oregon and the distance between what people imagine rural communities are like and what lifethere actually is.The conversation explores the differences and similarities between Jackson and Josephine counties, from geography and road systems to small-town culture, farming communities, Cave Junction lore, and the everyday realities of traveling remote roads to meet families where they are. Tanner and Brynn describe a region that is often simplified from the outside, but much richer, more complex, and more surprising up close—sometimesincluding attack geese.They also talk about how assumptions shape the work. Whether it is the mythos around Cave Junction, stereotypesabout rural Oregon, or the natural skepticism some families may feel when child welfare staff arrive at the door, the episode returns again and again to the importance of humility, respect, and listening before deciding what a place—or a person—is.For Tanner and Brynn, the work means recognizing the power imbalance that comes with representing the state, beinghonest about it, and still approaching each family with dignity. It means remembering that a report may be missing context, that every interaction has nuance, and that trust is built by showing up as a person first—not as a stereotype, a title, or a government system with a clipboard.In the end, the conversation is about Southern Oregon as it actually is: beautiful, complicated, funny, resilient,misunderstood, full of good food, strong community, and people making a life in places others too often reduce to punchlines. From Grants Pass to Cave Junction and beyond, it is a reminder that understanding a community requires presence, curiosity, and respect—all while keeping people in focus in… The Big Picture.Credits Host: Dr. Bethany Grace Howe, Communications Produced by: Dr. Bethany Grace Howe Contact: [email protected]
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95
Lewis, Clark, and the Podcast West
Season 1, Episode 78 — May 26, 2026Length: 9:46This week’s episode charts a fresh course through ODHS, with leadership development, public comment opportunities, workplace accessibility, and sustainability tools all lined up like trail markers on the map. The throughline is planning ahead—whether that means preparing future leaders, shaping services for older adults and people with disabilities, or making space for better workplace conversations.The episode also recognizes Asian American, Native Hawaiian and Pacific Islander Heritage Month, including API Net’s work and the legacy of former ODHS employee Cale Turn. From cultural connection to environmental action, the updates point toward the same idea: steady movement, shared responsibility, and practical tools that help the work travel farther.And in Writer’s Round-Up, Bethany takes us back to a very damp, very fictional Fort Clatsop journal entry—complete with public comment periods, leadership sessions, reasonable accommodations, conservation practices, and absolutely no horse-eating.4Minutes4U: Nothing this weekDeadline: ODHS: (1:50)June 1: Applications open for the 2026 Leadership AcademyJune 11: Aging and Disability in the Workplace: ADA and Title IJune 12: Comments due on Oregon’s draft 2026–2030 State Plan on AgingReminders:June 4: From Fields to Future: Advancing Latinx ExcellenceJune 9: Emergency preparedness for neurodivergent webinarFact of the Week: NONEDateline: ODHS:AANHPI Heritage Month and API Net recognitionNew ODHS/OHA sustainability resource conversation pageWriter’s Round-Up:Lewis and Clark journal entry from Fort Clatsop
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94
SAGPodcast: An AS2, GenAI, and the Tool that Talks Back
Season 1, Episode 77 — May 20, 2026Length: 24:22This week, The Big Picture comes from District 7, where we sit down with Hayley Roe, an administrative specialist in the North Bend office, to talk about artificial intelligence, everyday problem solving, and what happens when a new tool starts making the to-do list feel a little less impossible.The conversation focuses on GenAI not as a replacement for people, but as a way to reduce repetitive work and make room for the judgment, creativity, and careful thinking that public service depends on. Hailey describes using tools like Copilot to help build interview schedules, clean up email templates, organize information, and make sense of complicated messages—always with redaction, review, and human expertise still firmly in place.Hailey explains how AI can turn a 15-minute scheduling task into something closer to 15 seconds, or help interpret a confusing email before a task gets stuck in a 24- to 48-hour delay. But the episode also makes clear that speed is not the whole story. AI makes mistakes. It can misunderstand dates, miss context, use language that does not match ODHS style, or generate something that needs a subject matter expert to catch and correct.The real shift is not that the tool does the work alone. It is that staff can use it to revise, rethink, clarify, and recover faster when something changes. A schedule can be adjusted. A confusing document can be questioned. A draft can be improved without rebuilding everything from scratch.In North Bend, the conversation is about technology, but the heart of it is still human: learning a new tool, staying accountable for the work, and finding ways to spend less time staring into the administrative void and more time serving people well. All while keeping people in focus in…The Big Picture.CreditsHost: Dr. Bethany Grace Howe, CommunicationsProduced by: Dr. Bethany Grace HoweContact: [email protected]
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93
Casters Podding, Ducks Flying, and Beavers Building
Season 1, Episode 76 — May 18, 2026 Length: 9:35This week’s episode brings a full calendar and a little friendly rivalry, with the launch of the first Beaver Duck Innovation Classic leading the way. The focus is on practical ideas from ODHS staff—ways to reduce red tape, cut duplication, improve communication, make daily work more efficient, and better support the people we serve.The episode also checks in on SNAP time-limit notices, wellness tools, records retention, and appreciation for the Mental Health Matters ERG. Because whether the work is innovation, policy, records, mindfulness, or community support, the big picture is the same: clearer systems, stronger connections, and practical action that helps ODHS serve Oregon better.4Minutes4U: (1:22)Beaver Duck Innovation ClassicDeadline: ODHS: (3:09)TANF Policy Listening SessionDigital Accessibility and Plain Language Lunch and LearnAANHPI Heritage Month celebrationFrom Fields to Future: Advancing Latinx Excellence2027 Estella Namahoe Naat’áanii Award nominationsFact of the Week: (5:53)SNAP ABAWD counting month noticesDateline: ODHS: (7:22)Mindful Minute GLAD techniqueOTIS records retention scheduleMental Health Matters ERG appreciationWriter’s Round-Up: (8:57)
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92
SAGPodcast: Knowing Where to Look in Klamath Falls
Season 1, Episode75 — May 13, 2026Length: 25:18This week, The Big Picture comesfrom Klamath Falls, where we sit down with Bethany Pillow, a public benefits specialist in District 11, to talk about eligibility work in a rural community.The conversation explores how the same job description can look very different depending on where the work happens. InKlamath County, transportation, job availability, changing program requirements, and limited access to services all shape the way people experience public benefits. A policy may be statewide, but its impact is local.Bethany describes the importance of community knowledge in eligibility work: knowing which partners to call, whichresources exist outside formal directories, and which supports may only be visible through word of mouth, Facebook pages, or relationships built over time. When someone is not eligible for ODHS benefits, that local knowledge can help make sure “no” is not the end of the conversation.The episode also reflects on the emotional weight of eligibility work—especially when people are losing benefitsor asking for help with deeply personal needs. In those moments, the connection between ODHS staff and community partners becomes essential. Gaps areidentified, networks respond, and sometimes new resources emerge because enough people notice the same need.In Klamath Falls, public service depends not only on policy, but on presence: listening closely, knowing the community,and helping people find support that may not be written down anywhere.Because sometimes the most important resource is the person who knows where to look—in the big picture.'CreditsHost: Dr. Bethany Grace Howe, CommunicationsProduced by: Dr. Bethany Grace HoweContact: [email protected]
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91
Podding for the Most ODHS People in the World
Season 1, Episode 74 — May 11, 2026Length: 9:04This week’s episode leans into the quiet consistency that keeps everything moving—planning ahead, checking twice, and building systems that work not just once, but over time. With no major disruptions on the horizon, the focus turns to the habits and routines that create stability across the agency.From required trainings to emergency preparedness, the throughline is readiness: not just reacting to what happens, but preparing for what might. Whether it’s supporting neurodivergent staff during emergencies or staying current on evolving systems, the work reflects a steady commitment to doing things well before they’re urgent.And in a new recurring feature, we recognize “The Most ODHS People in the World”—those who embody coordination, follow-through, and quiet excellence. Because sometimes the strongest systems aren’t the loudest—they’re the ones that simply work.4Minutes4UNothing this weekDeadline: ODHS (1:49)June 9: Emergency Preparedness for Neurodivergents Webinar2026 Required Training Campaign — Now LiveReminder: May 19 & 21: Pride Conference — “Blueprints for a Queer Future”Fact of the Week (4:52)SNAP verification changes delayed to allow for system updates.SNAP interviews will resume June 1 as planned.Dateline: ODHS (5:58)Wellness resourcesYouth Experiencing Homelessness success storyNew this week: The Most ODHS Person in the World (8:13)
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90
The Big Picture Pod: The Many Roles of Michelle Sumner in D6 and Douglas County
Season 1, Episode 73: May 6, 2026Length: 29:22This week, we’re in Roseburg in Douglas County’s District 6 with Michelle Sumner, a resource developer in Child Welfare—and the mayor of nearby Sutherlin. Her work sits at the intersection of formal systems and informal networks, where relationships often matter as much as resources.The role of resource developer reflects a gap between what systems can provide and what families actually need. Through partnerships, grants, and local knowledge, Michelle helps bridge that gap by connecting families to support that doesn’t always fit within traditional structures. In a place like Douglas County, those connections are not abstract—they’re built on trust, familiarity, and presence in the community.That same network extends into her role as mayor, where many of the same challenges: housing, transportation, and access to services, appear in a different form. Rather than separate spheres, the two roles overlap, reinforcing each other. Community leadership becomes a way to translate lived experience into action, whether that’s improving transit access or coordinating responses to homelessness.Across both roles, one pattern stands out: credibility shapes access. It’s about trust built over time. Through conversation, consistency, and shared investment in place, all of which opens doors that systems alone cannot. In Douglas County, public service isn’t confined to a single title. It moves through relationships, adapting to what communities need and what individuals can offer.CreditsHost: Dr. Bethany Grace Howe, CommunicationsProduced by: Dr. Bethany Grace HoweContact: [email protected]
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89
Sweet-work (and rolls) on the Pod!
Season 1, Episode 72 — May 4, 2026Length: 9:58This week’s episode settles into the rhythm of steady progress—the kind that doesn’t always make noise but keeps everything moving forward. With no major agency-wide updates, the focus shifts to the smaller, meaningful moments: quick learning opportunities, intentional pauses, and the everyday work that builds stronger systems over time.From supporting neurodivergence in the workplace to simple mindfulness practices and community-driven efforts meeting real needs, this episode highlights how growth often happens quietly. Like leveling up behind the scenes, each step—no matter how small—adds to something bigger.The throughline is simple: consistent effort, thoughtful connection, and the understanding that even the smallest actions can make a lasting impact.4Minutes4U:Nothing this weekDateline: ODHS (2:04)May 13 : Webinar — Supporting Neurodivergence in the Workplace Learn practical ways to create a more inclusive environmentApril 30: Arab American Heritage Month Celebration (virtual)May 11 : Transformation Project Office HoursMay 19 & 21: Pride Conference — “Blueprints for a Queer Future”FACT of the WeekNothing this weekDateline: ODHS (5:20)APD launches recurring wellness-focused meetingsMindful Minutes introduces quick reset tools (5-minute body scan + grounding exercise)Washington County food markets continue expanding impact—serving hundreds of families and addressing diaper insecurityWriters Round-up: 8:20This week leans into “quiet leveling”—the steady, behind-the-scenes growth that builds stronger skills over time. From learning how to better support colleagues to taking intentional moments to reset, each piece adds to a more thoughtful and capable system.And when that growth meets real-world impact—like community diaper distribution efforts—it’s a reminder that the work isn’t just incremental, it’s essential.No big moments required. Just steady progress, shared effort, and carrying the work forward—together.
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88
ODHS in Grant County, Part V: Helping Hands
The Roads of Jebediah Clark: When systems meet the frontier Season 1, Episode 71 — April 29, 2026 Length: 15:03This week is the final episode of our trip through Grant County, one focusing on how responsibility shifts when systems fall short. What might be handled by formal infrastructure elsewhere—food access, printing services, deliveries—moves instead into the hands of volunteers, small organizations, and everyday routines.At the Grant County Food Pantry, meeting need is a constant exercise in adjustment. Volunteers balance limited supply against growing demand, extending service through informal delivery networks that reach smaller communities. What looks like a supplement from the outside is, in practice, part of the system itself.Across the county, this same pattern appears in different forms. Libraries take on roles far beyond books, helping residents complete basic tasks that depend on internet access and printing. Even simple activities—like returning a package—require multiple steps, time, and coordination.These adaptations reflect a broader reality: when services don’t fully function, the responsibility does not disappear. It shifts. Communities respond by absorbing what they can, relying on relationships, local knowledge, and shared effort to fill the gaps.But that system has limits. As resources tighten and institutions face uncertainty, the question becomes not whether people will adapt—but how much more they can carry, and what happens if there are no more hands left to take on the work.CreditsHosts: Dr. Bethany Grace Howe, CommunicationsProduced by: Dr. Bethany Grace HoweContact: [email protected]
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ABOUT THIS SHOW
Catch up on this week's news from Discover and listen to interviews of staff from around the state.
HOSTED BY
Oregon Department of Human Services
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