PODCAST · business
Straight Outta Crumpton
by MarketScale
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships.
Episodes
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The Future of HVAC Will Be Driven by Workforce Shifts, Safer Products, and a New Generation of Techs
The HVAC industry is at a critical turning point. Many of the technicians who built the trade over the last few decades are starting to retire, while demand for heating and cooling keeps climbing. At the same time, the products and tools technicians rely on—from coil cleaners to maintenance...
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Soft Skills and Clear Career Paths Are Key to Attracting the Next Generation of Skilled Trades Talent
Skilled trades employers are fighting a two-front battle right now: a widening talent gap and a growing shortage of “people skills”. Deloitte projects U.S. manufacturing alone could need roughly 3.8 million new workers between 2024 and 2033—and warns that about 1.9 million of those jobs could go...
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The Future of the Trades Depends on Mentorship and Industry Veterans Passing Down the Craft
Across the United States, industries are grappling with a skilled labor shortage. According to industry research, millions of trade jobs are expected to go unfilled in the coming years as experienced workers retire faster than new ones enter the field. At the same time, trade school enrollment…
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Stronger Training Pipelines and Smarter Social Media Can Help Solve HVAC’s Talent Shortage
The skilled trades are at a crossroads. By some industry estimates, for every five experienced technicians retiring, only two new ones are entering the field—highlighting a growing HVAC talent gap. At the same time, buildings are becoming more complex, more connected, and more dependent on...
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From Second Chances to Stronger Teams: Bradley Henderson on Structure, Culture, and Trades-Based Redemption
The trades have always demanded grit, but grit alone doesn’t build a strong workforce. People need structure, clear expectations, and a sense that their work is taking them somewhere. That’s especially true in HVAC and mechanical services, where employers are trying to hire, retain, and develop...
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The AI Reality Check: Why AI Adoption Strategy, Not Tools, Will Decide the Winners
Artificial intelligence has moved from novelty to necessity almost overnight. Since generative AI tools entered the mainstream just a few years ago, organizations across every industry have felt pressure to “do something” with AI—often before they fully understand what that something should be....
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Why the Modern Data Center Is Forcing Communities and Policymakers to Rethink Infrastructure
Data centers have moved from largely invisible digital infrastructure to a highly visible source of public debate as artificial intelligence accelerates demand for power, fiber, and compute capacity. The modern data center is now being built closer to population centers to support low-latency...
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Blue-Collar, High-Voltage, and High-Stakes: Rebuilding the Workforce Pipeline with Skilled Trades Mentorship at TradeMentor
The skilled trades are getting squeezed from both sides: demand is rising—driven by grid upgrades, battery storage buildouts, and the reshoring of manufacturing—while the workforce pipeline keeps narrowing. Across construction, manufacturing, and other skilled trades, employers are facing a...
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Why Leadership Without Humanity Is Failing Today’s Workplace
As the world faces historic labor shortages, an increase in burnout, and record-high turnover, organizations are confronting a leadership reckoning. In May 2024, Gallup found that more than 50 percent of U.S. employees were actively searching for new jobs or watching for openings. Taken together,...
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Why the Trades Need a Cultural Reset to Attract and Retain the Next Generation
The skilled trades are at a critical crossroads. According to an August 2025 report from the Institute for Women’s Policy Research (IWPR), the number of women working in construction and extraction occupations rose to 366,360 in 2024, the highest level ever recorded. Yet despite that growth…
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Five by Five Leadership: Why Purpose, Warmth, and Clarity Matter More Than Ever at Work
For the first time in history, workplaces now span five generations, forcing leaders to rethink long-standing assumptions about motivation, communication, and career growth. As Gen Z enters the workforce, they bring expectations shaped by a desire for meaningful work, clear development paths, and...
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The Next Data Center Bottleneck Isn’t Power or Cooling — It’s People: The Data Center Workforce
With the rapid rise of AI workloads, data centers are being built with higher power density, stricter reliability expectations, and cooling technologies that are evolving faster than most teams can adapt. As a result, these facilities aren’t just getting bigger—they’re becoming harder to operate,...
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Field Service Growth Depends on Leading With People, Not Just Technology
Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises…
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HVAC Thrives on People-First Leadership, Not Just Technical Know-How
The skilled trades are undergoing a shift as experienced workers retire faster than new talent enters the field. According to the U.S. Bureau of Labor Statistics, demand for HVAC technicians is projected to grow 8% by 2034. That’s much faster than average — and shows the urgency of attracting and...
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From Hands-On to High-Tech: How Innovation Is Transforming the Next Generation of Trades Talent
The skilled trades are facing a turning point. With a rapidly retiring workforce and an ever-growing demand for infrastructure, HVAC, and electrical expertise, the U.S. is experiencing a talent gap that’s becoming impossible to ignore. Looking ahead to 2026, industry analysts anticipate the...
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AI Is Forcing a Rethink of Data Center Infrastructure at Every Level
The data center industry is being redefined by AI’s demand for faster, denser, and more scalable infrastructure. According to McKinsey, average rack power densities have more than doubled in just two years. It went from approximately 8 kW to 17 kW, and is expected to hit 30 kW by 2027. Global…
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Rob Paylor’s Mindset Masterclass After a Life-Changing Rugby Injury: Rise, Recover, and Redefine What’s Possible
Every year, an estimated 17,000 Americans suffer spinal cord injuries, many of which permanently alter the course of their lives.. For former collegiate rugby player Rob Paylor, a devastating injury left him paralyzed from the shoulders down. Doctors told him he would never walk or move his hands...
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HVAC Safety Reform with Fallon Dyle: Rethinking Chemical Practices and Tackling Hidden Health Hazards in the Field
As HVAC systems evolve and health concerns take center stage, the industry is being forced to reckon with more than just performance specs. A growing threat from resilient biofilms, coupled with widespread misinformation about chemical cleaners like bleach, is pushing technicians and…
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Soft Skills, Real Impact: Rethinking What Makes Talent Stand Out with Client Success Executive Ben Brandon
Work feels different today. Conversations about AI, hybrid schedules, shifting career paths, and talent shortages aren’t just industry headlines—they’re shaping everyday decisions for workers and employers alike. As people rethink what they want from their careers and companies rethink what they...
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Redefining Talent Solutions in the AI Era: Soft Skills, Purpose, and Flexibility at the Center of Career Growth
As careers become less linear and more purpose-driven, workers are increasingly drawn to environments that value adaptability, culture fit, and soft skills for career growth. These capabilities are proving just as critical as technical expertise, especially as AI, remote work, and flexible paths...
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Heating Up the HVAC Industry: Closing the Gaps in Mentorship, Training, and Trust with Joshua Griffin
A rapidly changing HVAC industry is being shaped by refrigerant shortages, a deepening labor gap, and shifting expectations from homeowners. With refrigerant regulations evolving and long-trusted standards like R410A being phased out, contractors and technicians are navigating not only technical...
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Great Leaders Share Knowledge, Build Trust, and Empower Future Talent
The conversation around skilled trades is shifting fast. After decades of “college for all” messaging, trade school enrollment is climbing steadily, signaling a renewed respect for hands-on, high-skill careers that literally keep the world running. In commercial HVAC and mechanical service, this...
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Building Success from the Ground Up: How GreenTeam Found Its Niche in Commercial Infrastructure
James Terry, CEO and founder of GreenTeam, discusses his company’s focus on clients and how service standards fueled its organic growth.
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Grit, Growth, and Gaining Ground in a Male-Dominated Field: What It Means to Be a Young Female Tech in HVAC
As America ramps up its focus on rebuilding infrastructure and domestic manufacturing, the skilled trades are finally getting their moment in the spotlight. With a national labor shortage in HVAC and related fields, companies are hungry for the next generation of technicians—and women are…
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AI in HVAC Speeds Up Troubleshooting, Automates Training, and Connects Techs to the Right Data Instantly
Artificial intelligence is rapidly transforming field service operations across skilled trades, and HVAC is no exception. AI in HVAC is reshaping how technicians access information, troubleshoot systems, and stay productive on the job. As the industry faces an ongoing labor shortage and rising...
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Passing the Torch: Why the Skilled Trades Must Build a Culture That Protects Technician Wisdom
The skilled trades are facing a demographic cliff. The reality is that far fewer people are entering the trades than leaving, creating a widening gap that threatens the stability of critical infrastructure across the U.S. At the same time, younger generations are bringing different expectations...
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Built from the Dirt Up: Dillan Dumont’s Journey from Bricklayer to Industry Disruptor
The Dumont Group’s Dillan Dumont talks about career drive, and why utility work is the future of American infrastructure.
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Field Engineer to Industry Leader: Coty Fournier’s 35-Year Journey in Construction
Construction is an industry where experience is currency. For many in the field, career paths become case studies in adaptability, strategic growth, and cross-functional expertise. With the U.S. construction market experiencing both highs and lows, the demand for leaders who understand field...
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Targeted HVAC Training Boosts Careers, Retention, and Service Quality
The HVAC industry is evolving quickly, from advanced controls to new refrigerant standards, yet one principle remains timeless: skilled technicians are the backbone of the trade. What is changing is how companies are preparing those technicians for long-term careers through focused HVAC training....
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The Next Era of Workplace Safety Demands Stronger Leadership & Higher Safety Standards
Workplace safety is no longer just about meeting regulatory requirements—it’s about fostering a proactive culture of risk management and innovation. With ongoing discussions around the future of OSHA and the rise of AI-driven safety solutions, industries are reevaluating their approach to keeping...
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Women in HVACR Are Driving Change Across the Skilled Trades
Trade school enrollment has climbed to 4.9% from fall 2020 to fall 2023, signaling a national shift toward skills-based careers as alternatives to four-year degrees. This modest but meaningful rebound underscores growing interest in trades like HVACR, where demand is high, but representation...
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Turning a Career Pivot into Award-Winning Success in the HVAC Industry with Chloe Glynn
Chloe Glynn, maintenance sales rep at Midwest Mechanical, discusses her successful career pivot into the HVAC industry having had no prior experience.
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Women in HVAC: Pioneering Change in a Male-Dominated Industry
The HVAC industry is evolving, and with it, the roles within the sector are expanding beyond traditional boundaries. Amid rising tuition costs and strong demand for skilled labor, young people are increasingly choosing trade schools over a traditional college education. With such a shift...
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A Greener Future in HVAC: Balancing Innovation and Environmental Responsibility with Mike Donahue
In an industry grappling with unprecedented changes, from liquid cooling innovations to bridging labor gaps, the HVAC world is evolving rapidly. With sustainability and efficiency becoming central themes, it’s a critical moment for rethinking solutions and workforce development. The stakes are...
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Scale Smarter in HVAC: Balancing Growth with Employee Engagement
The HVAC industry is undergoing significant growth, driven by increased suburban migration and a surge in home renovations requiring system upgrades. The U.S. HVAC market is projected to expand at a compound annual growth rate (CAGR) of 7.4% from 2025 to 2030. As businesses scale to meet this...
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The Evolution of HVAC Media Through the Eyes of Kyle Gargaro
Kyle Gargaro of HVACR Group at BNP Media, shares his journey from local newspapers to becoming a leader in HVAC journalism and media.
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Building Trust and Simplifying Stories Strengthens Public Relations Strategies
The ever-changing public relations and marketing landscape requires authentic storytelling and strong relationships. As industries evolve with emerging technologies, companies must connect with their audiences by fostering trust and understanding their core values. Research highlights a clear...
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Hiring for Values, Investing in Mentorship, and Leveraging Tech Boosts Retention and Workforce Stability in the HVAC Industry
The HVAC (Heating, Ventilation, and Air Conditioning) industry is experiencing significant growth, with the U.S. market projected to reach over $32 billion in 2024 and expand at a compound annual growth rate (CAGR) of 7.4% between 2024 and 2030. This expansion is driven by increasing demand for...
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People-Centric Leadership in Action: The Engineered Cooling Systems(ECS) Story
A strong workplace culture rooted in people-centric leadership is essential for retaining top talent and driving business success. Recent data shows that only 33% of employees in the U.S. feel engaged at work, underscoring the need for companies to foster environments where people thrive. This...
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Building a Skilled Trades Workforce: Certifications, Simulation-Based Training & Reskilling with SkillCat
Industries across the United States are facing an unprecedented shortage of a skilled trades workforce. With millions of baby boomers retiring and fewer young people entering the trades, sectors like HVAC, manufacturing, and construction are grappling with a critical need for talent. This labor...
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Building Trust in Real Estate Through Quality Services and Client Education
Trust in real estate is fundamental to customer loyalty. Research shows that 91% of customers are more likely to choose businesses they trust. This is particularly true in the real estate and property management industries, where clients entrust companies with significant investments. As clients...
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Data Center Sector Opens Doors for Non-Traditional Career Seekers
The data center sector is expanding rapidly, driven by increasing digital demands across sectors. As this growth accelerates, data centers face a workforce shortage, with projections showing the shortage could persist for the next decade. According to a 2023 report by Uptime Institute, 50% of…
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Early Education in Skilled Trades Opens Doors to Solving Workforce Shortages
The need for skilled trades professionals is growing rapidly, with workforce shortages becoming a critical concern across various industries. To bridge this gap, early education in skilled trades and strong partnerships are making these careers more accessible, starting with hands-on experiences…
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Balance HVAC is Raising Industry Standards Through Quality Transparency and Culture
HVAC systems are evolving to meet the demand for cleaner healthier indoor air yet challenges remain in bringing innovation to an industry often focused on quick fixes. Indoor is air quality becoming a pressing health concern, especially in climates like Florida. People spend substantial time...
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Mentorship and Knowledge Transfer are Key HVAC Workforce Development Strategies for a Growing Industry
The HVAC industry is facing a critical challenge: a growing demand for skilled workers amid a wave of retirements. According to the U.S. Bureau of Labor Statistics, the need for HVAC technicians is projected to grow by 9% from 2023 to 2033. With this increasing demand, HVAC workforce development...
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Balancing Growth and Sustainability in the HVAC Industry: Insights from Sofia Lozoya
In the latest episode of Straight Outta Crumpton, the spotlight shines on overcoming adversity, breaking into new industries, and leading with innovation. With industries like HVAC traditionally slow to adopt change, the conversation focuses on the unique challenges and opportunities presented by...
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Empowering the Next Generation Through Trade Education: Building Confidence, Career Paths, and Bright Futures
The U.S. is facing a critical shortage of skilled tradespeople, a challenge exacerbated by limited early exposure to the trades in schools. With projections showing a steady decline in the availability of qualified workers to support infrastructure and construction, programs like those led by…
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AI in Construction: Building a Future with Collaborative Tech Solutions
Artificial Intelligence (AI) is transforming industries worldwide, and construction is no exception. As the construction sector grapples with increasing complexity, AI's role in streamlining processes and enhancing decision-making is becoming more significant. But where does the industry stand…
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How Relationship-Building was Vital to an Account Manager’s Journey from Technician
Jonathan Henderson, McKinstry Account Manager, explores his HVAC journey from technician to account management via relationship-building.
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The Future of Digital Infrastructure Lies in Stability of Sustainable Technology
Mark Gusakov, Advisory Board Governance Chair for Nomad Futurist, discusses digital infrastructure’s importance.
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ABOUT THIS SHOW
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships.
HOSTED BY
MarketScale
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Frequently Asked Questions
How many episodes does Straight Outta Crumpton have?
Straight Outta Crumpton currently has 180 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Straight Outta Crumpton about?
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships.
How often does Straight Outta Crumpton release new episodes?
Straight Outta Crumpton publishes regularly with 180 episodes available. Check the episode list for the typical release schedule.
Where can I listen to Straight Outta Crumpton?
You can listen to Straight Outta Crumpton on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Straight Outta Crumpton?
Straight Outta Crumpton is created and hosted by MarketScale.
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