Success Strategies for Dental Practice Owners

In this podcast episode, host Stan Kinder talks with guest Dr. John Meis. Meis, a fourth-generation dentist, has a rich background in improving dental practice performance. With over three decades of experience in the field, Meis believes that the performance of dental practices can be significantly enhanced through the guidance of external mentors, Dental Support Organizations (DSOs), and key principles. His perspective is shaped by his own journey of turning around a failing practice and expanding it to 13 locations, and his role in a large DSO where he helped grow the company from 50 to 120 locations. He emphasizes the importance of dentists wearing multiple hats, including that of a business manager and investor, and the value of working with coaches, mentors, and consultants to elevate practice performance.   Join Stan Kinder and Dr. John Meis on this episode of the Success Strategies for Dental Practice Owners podcast to learn more about how to elevate your practice to new heights.   Here is what to expect on this week’s show: •   The importance of a clear vision and a values-based organization •   Patient-centered care •   External coaching and mentorship •   The changing dynamics of practice sales •   Patient flow optimization   Connect with Dr. John Meis: https://www.linkedin.com/in/johnmeis/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Nicole Mackie is a renowned prosthodontist based in Las Vegas who was introduced to the field of dentistry at a young age through her father's influence. When it comes to establishing her own practice, Mackie credits her success to drawing insights from experts in various fields, developing a team that shares her core values, and consistently expanding her knowledge through mentorship and networking. Her unique approach, shaped by her father, uncle, and other mentors, involves a focus on building a team not solely based on experience, but on personality and disposition, followed by extensive training to ensure alignment with her practice's core values. She also consistently stays abreast of technological advancements, always looking for ways to improve and expand her practice. For Mackie, humility, perseverance, and a commitment to growth are crucial for establishing a thriving practice. Here’s what to expect this episode: Seek expert advice, embrace new technology, and network with peers to enhance patient care and practice growth Hiring based on personality and values leads to smoother onboarding and better fit within practice culture Utilize direct-to-consumer marketing and maintain relationships with referring dentists for practice growth Prioritize work-life balance for mental, physical, and emotional well-being to excel in the profession Seek mentorship opportunities to enhance professional growth and make meaningful connections within the dental community     Connect with Nicole Mackie: https://www.linkedin.com/in/nicole-mackie-dds-ms-facp-5055a043/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

"We need more of us out there because we want to share our experiences, our love for dentistry." - William Balanoff William Balanoff, a distinguished Northwestern University alumnus, successfully transitioned from clinical dentistry to business ownership, inspired by the legacy of GV Black and his extensive experiences in international trade and finance. He advocates for a holistic understanding of the business aspects of dentistry, encouraging practitioners to view their roles not only as clinical experts but also as entrepreneurs. By treating dental practice as a business and patients as customers, Balanoff believes dentists can achieve greater freedom and success in their careers. His ventures, such as Smile Perfected and Renew Dental Implants, illustrate his commitment to innovating within the field, with a strong focus on enhancing patient care through improved communication and business strategies. Key Takeaways: Dentists should explore entrepreneurial opportunities, innovate systems, and improve patient care while maintaining profitability. Understanding the business aspect of owning a dental practice is crucial for success. Young dentists should prioritize paying off debt to achieve financial freedom and enjoy their profession. Transitioning from a practicing dentist to a business owner requires developing business skills alongside clinical expertise. Renew Dental Implants operates on an affiliate model, providing efficient implant surgeries and patient influx through marketing efforts. Renew specializes in providing implant-supported dentures for patients seeking quick surgical solutions. Planning for transitions and exits in dental practices is essential for maintaining value and growth. Connect with William Balanoff:https://www.linkedin.com/in/william-balanoff-3b9a2718/https://smileperfected.com/dr-william-balanoff/ Connect with Stan Kinder:https://www.everythingdso.com/https://www.linkedin.com/in/stan-kinder-386ba0158/ Learn more about your ad choices. Visit megaphone.fm/adchoices

"Our doctors go through an extensive course load of understanding inclusion and how to integrate that into their clinical care." - Rachel Karfeld Rachel Karfeld, a pivotal figure at the Dawson Academy, spearheads the Complete Care program alongside Larry Gazardo, blending business insight with clinical prowess in dentistry. With her unique perspective as both a leader and a dental patient, Rachel champions the significance of fostering robust relationships between patients and dentists. Her vision is to cultivate dentists into proficient CEOs by focusing on system implementation and leadership development, ensuring the integration of Dawson's clinical philosophy into everyday practice. Under Rachel's guidance, the program has been instrumental in transforming dental practices by improving efficiency, increasing production, and enhancing patient interactions, ultimately elevating the quality of care provided. Key Takeaways: The Dawson Academy Complete Care Program integrates clinical philosophy into day-to-day operations of dental practices. Effective financial management in dental practices is crucial for sustainable growth by managing overhead costs and production write-offs. Expanding team-based courses in dental practices to include hygiene care for all team members can improve overall efficiency and patient care. The Complete Care Dentistry Program led by Rachel Karfeld and Larry Gazardo merges business principles with clinical knowledge to transform dentists into CEOs. Nurturing long-term relationships with patients and implementing strategies like targeted marketing can improve patient retention rates in dental practices. The Complete Care Program focuses on system implementation, leadership development, and aligning the entire dental team with the clinical care approach. Connect with Rachel Karfeld:https://thedawsonacademy.com/live-course/complete-care-consulting/https://www.linkedin.com/in/rachel-karfeld-mba-72573b12/Connect with Stan Kinder:https://www.everythingdso.com/https://www.linkedin.com/in/stan-kinder-386ba0158/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Naomi Goldman, a seasoned aesthetic dentist with a deep familial connection to the profession, has become a prominent figure in the field through her innovative approach to patient loyalty and practice growth. Having taken over her father's practice in 2014, Naomi has successfully transitioned the practice to a fee-for-service model, emphasizing the importance of building strong patient relationships and offering exceptional customer service. She believes that creating a comfortable, spa-like environment and utilizing advanced technologies such as 3D scans and soft tissue lasers not only enhances patient experiences but also sets her practice apart from competitors. Through strategic marketing on Instagram and investing in her team, Naomi has doubled her patient base, illustrating her commitment to fostering a collaborative environment and ensuring sustained practice growth.   Here’s what to expect this episode: ·Transitioning from in-network insurance to fee-for-service requires focus on patient retention and technology investments.   ·Building trust, offering customized experiences, and excellent customer service are key to retaining patients during the transition.   ·Marketing on platforms like Instagram attracts cosmetic-focused patients and aids in the transition to fee-for-service model.   ·Utilizing Instagram, thank you cards, and valuable information contributes significantly to practice growth.   ·Elevating patient experience through consultations, new patient gifts, and comfort menus is crucial for setting the practice apart.   ·Incorporating soft tissue laser applications during hygiene visits improves patient experience by reducing inflammation and bleeding.   ·Investing in staff through bonuses, goal setting, and profit-sharing is essential for practice growth and success.   Connect with Naomi Goldman: https://www.linkedin.com/in/naomi-goldman-5216018a/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How can dentists who’ve sold their practice invest their earnings to create stable, long-term income without taking on excessive risk? Host Stan Kinder welcomes investment advisor Julian Rubinstein, whose expertise lies in helping dentists turn the sale of their practice into long-term financial security. With a disciplined, low-volatility strategy aiming for 8% returns, Julian guides clients through smart investment planning, retirement readiness, and post-sale income generation—without requiring a minimum asset threshold. He shares actionable advice on choosing the right advisor, setting goals early, and redefining retirement as a time to enjoy life with purpose. Julian also offers insight into how understanding the strategies of dental industry buyers can benefit sellers in the long run. Whether you're planning your exit or building a financial future beyond dentistry, this conversation delivers strategic insights with clarity and impact. Here is what to expect on this week’s show: •   Diversification for consistent returns •   Permanent portfolio strategy •   Weathering market downturns •   Tax implications in retirement planning •   The changing dynamics of the dental industry   Connect with Julian Rubinstein: https://www.americanasset.com/team-member/julian-rubinstein Learn more about your ad choices. Visit megaphone.fm/adchoices

Kartik Antani offers insightful perspectives on Dr. Partik Antoni's journey in dentistry, emphasizing the significant influence of familial inspiration and strategic career choices. Acknowledging Dr. Antoni's bold move from New Jersey to New Mexico, Kartik highlights the advantageous decision to acquire existing dental practices in underserved areas, which provided a robust foundation for growth. By leveraging established systems and engaging in partnerships with like-minded individuals, Dr. Antoni effectively navigated the complexities of expanding his practice, demonstrating astute business acumen. Kartik further underscores the importance of cultivating a strong company culture and hiring based on personality and capability, which play crucial roles in maintaining patient care quality and successfully scaling the practice.   Here’s what to expect this episode: · Acquiring existing practices through acquisitions allowed for immediate cash flow and utilization of existing systems.   · Strategic approach to each acquisition such as with a retiring dentist, associate-driven practice, and hygienist-owned practice.   · Transitioning from chairside practice to focusing on managing the business is crucial for scaling up dental practices.   · Identifying undervalued distressed dental practices can lead to profitability by implementing operational improvements.   · Establishing a positive culture within dental organizations is important for team alignment and patient experience.   · Hiring like-minded individuals and setting clear standards for accountability is crucial for the success of dental practices.   · Human capital is a limiting factor in the success of dental practices, emphasizing the importance of experienced personnel and external help.     Connect with Kartik Antani: https://www.linkedin.com/in/kartikantani/     Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Daniel Bobrow, founder of AIM Dental Marketing, brings over 35 years of expertise in dental marketing, evolving from traditional methods like direct mail to a comprehensive array of digital services. He champions the importance of accountability and transparency, urging dental practices to hold their marketing firms accountable through robust reporting mechanisms. Bobrow believes in personalized patient acquisition strategies, emphasizing rapport, empathy, and effective listening to convert calls into appointments. Balancing traditional and digital marketing, he underscores the need for consistency in messaging and the significance of patient lifetime value in guiding strategic investments and enhancing long-term profitability.   Here’s what to expect this episode: Dental practices should focus on converting inquiries into appointments effectively for a high return on their marketing investment. Understanding patient lifetime value, return on investment, and acquisition costs is crucial in dental marketing programs. Data-driven analysis and strategic planning are key to maximizing the effectiveness of dental marketing programs. Patient retention is essential for long-term success in dental practices, along with attracting new patients. Balancing newer digital marketing strategies with traditional methods can lead to successful marketing outcomes. Successful practices invest a significant portion of their revenue into marketing for growth goals.   Connect with Daniel Bobrow: https://www.linkedin.com/in/dannybobrow/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Mike Neal is a pioneering advocate for innovative hiring practices in the healthcare sector, particularly dentistry. He believes that traditional hiring processes, which rely heavily on resumes, are outdated and unreliable, often missing crucial information about candidates. Neal champions an automated hiring system that prioritizes candidates' mindset, personality, and aptitude, thereby ensuring that team members are genuinely interested and well-suited for the job. Through his platform, Build My Team, he revolutionizes the hiring process by using assessments to match candidates' strengths and talents with job roles, providing high performing practices with a more efficient and effective approach to hiring.   Here’s what to expect this episode: Build My Team uses assessments to match applicants' strengths and talents with roles, improving hiring efficiency. Automated system filters out applicants unwilling to complete assessments, ensuring serious candidates progress. Candidate Assessment Process evaluates mindset and speed of learning for healthcare practice fit. Mike Neal emphasizes evaluating candidates' ability to follow processes and procedures within dental practices. Automated process selects finalist candidates for dental practices based on video interviews to assess communication skills. Hiring algorithm is customized for each position, matching candidates with roles based on specific success factors. Candidate screening process focuses on optimizing rejection process and tailoring algorithm to each job role. Connect with Mike Neal https://www.linkedin.com/in/dr-michael-neal/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Cris Duval, a seasoned dental hygienist with over 24 years of experience, has become a passionate advocate for addressing the hygienist shortage in dentistry. Duval believes this shortage, exacerbated by the pandemic, has led to widespread burnout and disillusionment among dental hygienists, prompting many to consider alternative careers. She emphasizes the necessity of regaining impact and influence with patients, advocating for a broader understanding of the hygienist's role in patient care beyond routine cleanings. Through her innovative lifeguard approach, which merges science-based protocols and technology, Duval aims to enhance patient care and wellbeing, encouraging others to adopt this method and transform their practices. Here’s what to expect this episode: The lifeguard approach focuses on guiding and guarding patient health and wellness through science-based protocols and quality questions. Hygienists can experience moral injury and burnout when unable to provide care according to their values and patients' needs. Shifting to life-saving screenings such as oral cancer, blood pressure, and pathogen screenings can significantly improve patient outcomes and redefine the purpose of a hygiene visit. There is a crisis in dentistry post-pandemic with a shortage of hygienists and understaffing in hygiene departments, potentially linked to moral injury factors. Compensating hygienists based on patient outcomes and production value can align incentives with high-quality care and improve job satisfaction. Outsourcing podcast production allows for focus on hosting and content creation, demonstrating transparency and collaboration. Connect with Cris Duval: https://www.linkedin.com/in/priscilla-cris-duval-413a787/   Connect with Stan Kinder: https://www.everythingdso.com/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Why must a successful dental practice emphasize the value of diverse experiences through residency? Jessica Pharar is a dedicated dentist in private practice in Las Vegas, who recognizes the unique dental needs of cancer patients and has launched a foundation focused on delivering specialized dental care to this vulnerable group. Drawing from her experience in oncology care, Jessica advocates for being prepared for unexpected cancer diagnoses and ensuring optimal success for patients transitioning to cancer treatment. She integrates cancer patients into her regular schedule, prioritizing timely care for those referred through the oncology system, while dedicating specific days to administrative tasks for her nonprofit foundation. Jessica collaborates with other dental providers to empower them to treat cancer patients, emphasizing community involvement and the strategic use of social media to build trust and attract patients, and strongly supports dental residencies to provide essential exposure, mentorship, and advanced skills. Here’s what to expect this episode: Jessica Pharar integrates cancer patients into her regular practice schedule while dedicating specific days for nonprofit administration. She collaborates with other dental providers to empower them to treat cancer patients and expand specialized care beyond her own practice. Jessica emphasizes the importance of building reputation in the local community and leveraging social media for marketing in dental practice. She highlights the value of gaining diverse experiences through residency to enhance one's skills and knowledge as a dentist.   Connect with Jessica Pharar: https://www.dentistsoflasvegas.com/about-us/our-teamhttps://www.linkedin.com/in/jessica-pharar-64220914/  Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

John Montoya, a dedicated dentist who graduated in 2001, brings extensive experience in managing multiple dental practices to the table. Initially establishing a successful practice in San Diego, Montoya later moved to Boulder, Colorado, where he significantly expanded his operations and integrated additional practices into his office. Through his journey, Montoya learned that rapid expansion without proper systems could lead to significant challenges, emphasizing the importance of managing overhead and leveraging economies of scale. His insights into the necessity of business acumen and best practices in managing multiple practices have led him to start a buyer's group aimed at helping other private practices reduce costs, reflecting his commitment to both professional success and community support.   Here’s what to expect this episode: Building up practices before selling them is important for profitability Balancing dentistry with business management is challenging  Managing multiple practices requires equity partners and centralized staff  Negotiating better pricing with vendors through economies of scale is crucial  Participating in PPOs can be challenging due to the changing insurance landscape Utilizing AI to monitor inbound calls can improve patient interactions Training staff on specific systems and protocols is crucial for practice growth   Connect with John Montoya: https://www.linkedin.com/in/john-montoya-90615918/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

John Montoya, a dedicated dentist who graduated in 2001, brings extensive experience in managing multiple dental practices to the table. Initially establishing a successful practice in San Diego, Montoya later moved to Boulder, Colorado, where he significantly expanded his operations and integrated additional practices into his office. Through his journey, Montoya learned that rapid expansion without proper systems could lead to significant challenges, emphasizing the importance of managing overhead and leveraging economies of scale. His insights into the necessity of business acumen and best practices in managing multiple practices have led him to start a buyer's group aimed at helping other private practices reduce costs, reflecting his commitment to both professional success and community support.   Here’s what to expect this episode: Collaboration, growth, and leadership are key strategies for dental practice owners according to Dr. Kevin Cramer. Creating a win-win-win situation where patients receive excellent care, the team is supported, and the business thrives is crucial for a sustainable practice model. Continuous learning, a growth mindset, and openness to change are essential for success in dentistry according to Dr. Kevin Cramer and Stan Kinder. Balancing chairside dentistry with business management, establishing systems and processes, and using effective marketing strategies are important for managing a dental business. Viewing oneself as an entrepreneur first in the field and aligning one's career with personal strengths and preferences are emphasized by Kevin Kremer for success in dentistry. Succession planning is crucial for ensuring continued growth and value in dental practices according to Kevin Kremer. Connect with Kevin Kremer: https://www.linkedin.com/in/kevinkremerdds/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Jon Marashi, initially aspiring to be a professional skateboarder, discovered his passion in dentistry and has dedicated over 38 years to the field, particularly cosmetic dentistry. His perspective on cosmetic dentistry stems from his early fascination with smiles and their impact, igniting an interest in the field when he observed that straight teeth doesn't necessarily mean a beautiful smile. This epiphany led him to delve deeper into cosmetic dentistry, emphasizing the importance of knowing the desired outcome, becoming an expert through continuous learning and repetition, and showcasing his commitment by teaching, writing articles, and engaging with manufacturers. Despite challenges in acquiring his first dental practice, Marashi's persistence, trust in self, and continuous education led to the successful establishment of a practice in Orange County and cemented his position as an expert in the field. Here’s what to expect this episode: Skateboarding and dentistry create a balance between structure and creativity for Doctor Marashi. Transforming a rundown dental office into a successful practice showcases Doctor Marashi's ambition. Transition from clinician to entrepreneur is essential for success in dentistry. Passion for cosmetic dentistry fueled by early fascination with smiles. Early debt repayment is crucial for young dentists' financial future. Financial strategies are vital for dentists to navigate the evolving industry landscape. Challenges faced by young dentists require strategic decision-making and education for success. Connect with Dr. Jon Marashi: https://drmarashi.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How can dental practices strike the right balance between direct response marketing and long-term brand building to drive sustainable growth? Bill Mulcahy, President of Sales and Marketing at Dental Revenue, sits with Stan Kinder to discuss the evolving world of dental marketing and how practices can strategically grow in a competitive landscape. Bill, who has been with Dental Revenue since 2010 and played a pivotal role in launching the company’s Performance Program, brings a wealth of experience from his background at major firms like GE Capital and Dominion Enterprises, as well as his work as a small business marketing consultant. Together, Stan and Bill delve into the importance of balancing direct response tactics with long-term brand building, tailoring each marketing effort to the unique goals of a dental practice. They emphasize the need for measuring outcomes through return on investment and understanding the lifetime value of patients. Bill shares practical guidance on building a strong online presence, utilizing real patient testimonials, and showcasing successful cases to build credibility and trust. He also advises dentists to take a phased approach to their marketing strategy to prevent burnout and ensure sustained results. The conversation offers valuable insights for any dental professional looking to modernize their marketing, attract new patients, and position their practice for long-term success. Here’s what to expect this episode: Balancing Strategies: Discover the delicate balance between direct response and brand building tailored to dental practices' unique goals and lifecycle stages. Effective Measurement: Gain insights into measuring marketing success through ROI, understanding patient lifetime value, and utilizing key performance indicators. Adapting to Dynamics: Understand the evolving landscape of patient acquisition, incorporating online presence, patient testimonials, and real cases for credibility. Strategic Implementation: Learn practical steps for systematic marketing execution, avoiding overwhelm and achieving success in manageable stages. Trends and Best Practices: Get insights into current dental marketing trends, including the role of technology, leveraging patient testimonials, and optimizing online platforms for enhanced visibility.   Connect with Bill Mulcahy https://www.linkedin.com/in/bill-mulcahy-3b952b6/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

What if the biggest threat to your dental practice isn’t your clinical skills—but what you don’t know about running a business? Dr. Michael Goldberg shares his journey from accomplished clinician to influential practice management consultant. Drawing on his background in both dentistry and family business, Dr. Goldberg emphasizes that clinical skills alone aren’t enough for long-term success in the dental field. He discusses how he identified a major gap in traditional dental education—the lack of business training—and sought to fill it through his consulting firm, Practice Perfect Systems. The episode offers practical strategies for improving practice operations, staffing, and systems, while also addressing post-COVID industry challenges and the shifting role of female dentists in ownership. Dr. Goldberg also explores innovative methods for patient acquisition, such as collaborating with physicians, and provides a thoughtful analysis of the rising influence of Dental Support Organizations (DSOs). Listeners walk away with a compelling case for continuous learning and seeking expert guidance to thrive in today’s competitive dental landscape. Here’s what to expect this episode:  Importance of Business Skills in Dentistry: Listeners will understand that clinical excellence alone doesn't guarantee success in dentistry. Effective Practice Management Strategies: The podcast offers insights into practical strategies for improving dental practice management.  Adapting to Industry Changes and Challenges: The discussion sheds light on the evolving landscape of the dental industry, especially post-COVID-19.  Innovative Patient Acquisition and Collaboration Techniques: Listeners will learn about unique approaches to patient acquisition, such as building collaborative networks with physicians Understanding the Role of DSOs in Dentistry: The podcast provides valuable insights into Dental Support Organizations (DSOs) and their growing influence in the dental sector.  Connect with Michael Goldberg: https://www.kiddsteeth.com/meet-the-doctor  Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Colin Carr is a distinguished real estate expert specializing in healthcare-related properties, with a particular focus on the dental industry. He emphasizes the critical importance of having specialized real estate expertise in the healthcare sector, as he has seen providers incur significant financial losses due to lack of proper representation in commercial real estate transactions. Carr's perspective is that knowledgeable advocacy during lease negotiations can save healthcare providers thousands of dollars per month and prevent unnecessary borrowing for build-out costs. To address this need, he founded a company that offers exclusive tenant and buyer representation for healthcare professionals, ensuring they are well-informed and not taken advantage of in real estate deals.   Here’s what to expect this episode: Having expert representation in real estate transactions is crucial to prevent financial burdens and unnecessary costs for healthcare providers. Negotiating key lease elements can help healthcare providers avoid financial losses and maximize savings through strategic decision-making. Real estate brokers play a vital role in commercial real estate deals, especially in healthcare transactions, by saving clients money and protecting their interests. Commercial real estate acquisitions require thorough due diligence, negotiation skills, and strategic decision-making to ensure competitive terms and options. Engaging in negotiations with multiple landlords simultaneously can lead to competitive deals, informed decision-making, and significant cost savings for potential tenants. Specialized legal and real estate expertise is essential in healthcare and commercial real estate transactions to protect client interests and maximize financial outcomes. By having a knowledgeable team in place, clients can effectively navigate the commercial real estate market and ensure favorable outcomes for their business ventures.   Connect with Colin Carr: Colin Carr | Chief Executive Officer | CARR https://carr.us/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Why is creativity important in marketing for dental clinics? Hassan Mushaid, an accomplished professional with a rich background in dentistry and business, specializes in marketing strategies for dental practices. Mushaid started his journey as a dental nurse, pivoting over time into the business and marketing side of dentistry due to his strong tech and business skills. He believes in performance marketing strategies for dental practices, a view shaped by his diverse experience in roles such as practice manager, business development manager, and territory manager for Invisalign. Mushaid emphasizes the importance of data, effective communication, and education in marketing, and uses his understanding of investment strategies and risk appetites to create marketing strategies that resonate with patients and boost revenue for dental practices. Here’s what to expect this episode: Tracking lifetime value is crucial for dental practices to make informed decisions about marketing strategies and investments. Creating a positive patient experience builds trust and leads to patients accepting more extensive treatments over time. Video marketing is essential in dentistry to engage with digital learners and effectively communicate with patients. Understanding the lifetime value of patients emphasizes the importance of long-term patient retention and satisfaction. Dental software providers have an opportunity to offer insights and marketing functionality to support practices. Creativity in marketing strategies is key for dental clinics to establish a strong brand identity and stand out in the industry. Connect with Hassan Mushaid: https://www.linkedin.com/in/hassanmushaid/?originalSubdomain=uk https://hassanmushaid.com/the-creative-composite-2/ Connect with Stan Kinder: https://www.everythingdso.com/ https://www.linkedin.com/in/stan-kinder-a3280a234/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Why is diversifying investment strategies important for long-term prosperity in the dental practice world? Curtis May, a seasoned financial advisor and principal at Practical Wealth Advisors, LLC, has a distinct perspective on financial literacy and investing, shaped by over three decades in the industry since 1985. May's approach focuses on teaching fundamental financial principles rather than promoting specific products, emphasizing the importance of managing cash flow, prioritizing savings, and investing in cash-flowing assets. He encourages individuals to take control of their finances and explore opportunities like real estate and business investments to generate passive income and ensure long-term financial stability. Through his podcast, YouTube channel, and website, May challenges traditional financial advice and offers alternative strategies, advocating for continuous financial education and understanding the impact of lost opportunity costs. Here’s what to expect this episode: Financial education is crucial in securing financial well-being and future prosperity. Investing in real assets that generate returns is more beneficial than tying up money in assets without tangible benefits. Building wealth through diverse investment strategies for financial freedom is key to long-term prosperity. Proper financial management, focusing on cash flow and minimizing losses, is essential for securing financial stability. Debt management should prioritize capital accumulation and cash flow over solely paying off debts. Seeking investment advice from unconventional sources like Rich Dad, White Coat Investor, and Dave Ramsey can provide valuable insights for wealth-building. Reading books on money is emphasized as a way to gain knowledge, improve financial literacy, and make sound financial decisions. Connect with Curtis May: https://www.linkedin.com/in/curtismay/ https://alphaomegawealth.com/pennsylvania/curtis-may/   Connect with Stan Kinder: https://www.everythingdso.com/ https://www.linkedin.com/in/stan-kinder-a3280a234/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Stewart Townsend, with an extensive background in the software industry and notable tenures at companies like Oracle and Zendesk, brings a wealth of knowledge to the realm of differentiation and unique selling points. Leveraging his expertise in indirect sales and channel partnerships, Townsend has transitioned from corporate roles to entrepreneurship, now consulting and building software companies. His unique perspective emphasizes the importance of conversations that assess an individual's fit within an organization, aiming to enhance career progression and workplace satisfaction. Townsend's insights extend to how dental practices communicate with customers, advocating for relationship-based approaches and innovative marketing strategies to drive business growth and patient retention. Here’s what to expect this episode: Utilizing referrals and resellers can help dental practices bring in business without needing a large direct sales team. Partnerships with complementary services like beauty parlors or plastic surgeons can generate qualified referrals and create additional revenue streams for dental practices. Collaborating with independent registered nurses to offer Botox services in unused space within the practice can attract new patients and create an independent income stream. Personality-oriented hiring focusing on traits and culture fit over skills and experience can improve patient interactions and create a positive work environment. Investing in ongoing personal development and soft skills training can help create a strong team bond and set dental practices apart from competitors. Innovative marketing strategies focused on community engagement and education can attract new patients and foster patient retention and business growth. Connect with Stewart Townsend: https://www.linkedin.com/in/stewarttownsend/ https://stewarttownsend.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Sharon Seeberan, a serial entrepreneur and co-founder of Cloud Medspa, leverages her extensive healthcare background to revolutionize the aesthetic and cosmetically focused practices in the Bay Area. With a keen belief in the cloud medspa business model, she emphasizes its potential to allow practitioners to refocus on patient care while efficiently managing scheduling, space rental, and revenue generation through advanced software. Sharon particularly highlights the symbiotic relationship between aesthetic procedures and cosmetic dentistry, maximizing underutilized rooms in dental practices to generate additional revenue and reduce overhead costs. She advocates for transparency and is committed to mentoring new practitioners, encouraging a collaborative environment that fosters growth and innovation within the industry. Here’s what to expect this episode: Maximizing underused rooms in dental practices can lead to additional revenue streams by renting out space to practitioners. Cloud Medspa locations offer training, mentorship, and support for new aesthetic practitioners, creating a supportive environment. Practitioners using the system can earn between $200 to $400 per hour, making it quite lucrative with high-profit margins. Networking amongst practitioners at shared spaces leads to better marketing and revenue growth, enhancing business skills and increasing client retention rates. The software used for managing Cloud Medspa locations is cloud-based, streamlining the process of renting space and managing schedules. Effort for Practitioner Acquisition is crucial to help practitioners understand and take advantage of opportunities in the aesthetics industry. The Shared Space Model at Cloud Medspa empowers entrepreneurs to run their own businesses without the overhead costs of owning a space, generating rental revenue. Connect with Sharon Seeberan: https://www.linkedin.com/in/shannon-hay-seeberan-480b004/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How does someone with over 30 years of dental consulting experience view the complexities of practice transitions and valuations? Dr. Tom Snyder, a former Department Chair at the University of Maryland School of Dentistry and current faculty member at the University of Pennsylvania School of Dental Medicine, is a nationally recognized speaker, author, and consultant with over 30 years of experience advising dentists on strategic planning, practice valuations, and partnership formation. Currently overseeing valuation analysis for Henry Schein, he discusses dental practice transitions on host Stan Kinder's podcast, emphasizing how location, cash flow, and physical plant impact value through three approaches: market, income, and asset. Dr. Snyder, who earned his DMD from the University of Pennsylvania and MBA from The Wharton School, stresses the importance of early transition planning (3-5 years ahead), covering financial planning and practice improvements, while noting the typical 6-9 month timeline for selling a practice due to challenges with due diligence, financing, and lease transfers. He highlights major lending institutions like Bank of America and TD Bank, noting dentists' favorable loan repayment records, encourages prompt action considering economic uncertainties, discusses potential revenue growth when younger dentists introduce new procedures, emphasizes the value of professional consultation during transitions, and advises solo practitioners over 50 to assess their practice value and prepare contingency instructions. Here’s what to expect this episode: Dental Financing Landscape: Dr. Tom Snyder outlines the major players in dental practice financing, emphasizing how smaller banks may engage due to the sector's low default rates. Cash Flow is Key: The crucial role of cash flow in obtaining financing for dental practice acquisitions is underscored, contingent on a buyer's clean credit history and qualification. Post-Acquisition Growth Strategies: The podcast explores the potential for revenue growth after practice acquisition, emphasizing the positive impact of new practitioners with diverse skill sets. Professional Guidance Matters: Stressing the importance of professional advice, hosts highlight the role of consultants and coaches in ensuring a smooth and successful dental practice transition. Strategic Exit Planning: Dr. Snyder advises solo practitioners over 50 to assess their practice value and prepare a letter of instruction, emphasizing the need for a proactive exit plan in unforeseen circumstances.   Connect with Thomas Snyder: https://dentalpracticetransitions.henryschein.com/leadership/dr-tom-snyder/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

What led Dr. Kyle Gernhofer from his military experience to creating Denscore? Kyle Gernhofer, a dentist and entrepreneur from northern Michigan, is the founder of Denscore, a direct-to-consumer dental navigation company established in 2019. Gernhofer's perspective on Denscore is deeply rooted in his commitment to enriching the dental industry by creating a platform that educates consumers about their dental care needs. Drawing from his vast experience in the field, including a stint in the US Navy and a decade of running a private practice in San Diego, he aims to make dentistry more accessible and comprehensible for consumers. This commitment extends to Denscore's business model, with strategic, non-dilutive investments and a strong focus on SEO strategies being employed to maintain the company's mission. Gernhofer's vision for Denscore is not just to aid consumers, but also to benefit dental practices by fostering a more informed patient base. Here’s what to expect this episode: Military experience in the US Navy provided Dr. Kyle Gernhofer with skills and confidence for dental procedures. Dr. Gernhofer's military experience led to his private practice and work at Denscore. Denscore analyzes user data to determine desirable dentists based on affordability, quality, and convenience. The Dental Practice Evaluation Algorithm evaluates dental practices based on experience, office hours, insurance participation, and payment plans. Importance of SEO in reaching a wider audience for the dental navigation tool and blog content. Denscore aims to enhance treatment decision support through AI learnings, work with DSOs, dental practices, and insurance companies. Connect with Kyle Gernhofer: https://www.linkedin.com/in/kyle-gernhofer-25abb8a/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

"I just never thought in all my life that I would be not practicing dentistry with my hands and that I'd be working with others to help them fulfill their dreams of ownership." - Lauren McDonough   Dr. Lauren McDonough, the Vice President for Practice Ownership Development at Aspen Dental, brings her rich experience as a former multiple practice owner to guide and mentor future dental entrepreneurs. She champions the idea that aspiring dentists should maintain an open mind and conduct thorough research when exploring opportunities, ensuring alignment with an organization that shares their values and vision. With initiatives like "Preparing for Ownership or Partnership" and Aspen Dental's Tag University, Dr. McDonough underscores the vital role of mentorship and development programs in fostering dentists' professional growth and success. Her leadership not only empowers dentists through structured courses and cutting-edge technology but also encourages them to remain driven and focused on their personal and professional goals.   Here’s what to expect this episode: Dr. Lauren McDonough's journey in dentistry began as a high school dental assistant, eventually leading her to own multiple practices showcasing growth and success in the field.   Aspen Dental offers programs to guide dentists through different stages of ownership, from preparing for ownership to expanding influence as a multi-practice owner.   Desired qualities in potential practice owners at Aspen Dental include leadership, determination, hard work, openness to feedback, and partnership.   Aspen Dental's ownership program allows dentists to fast track to ownership by joining an existing office or purchasing an established practice within the organization.   Choosing to affiliate with a DSO or private practice should align with individual values, growth opportunities, and personal goals.   Development, mentorship, and alignment with organizational values are crucial for early career dentists, with Aspen Dental offering programs like Tag University for ongoing development opportunities.       Connect with Lauren McDonough: https://www.linkedin.com/in/laurenmcdonoughdmd/   https://www.dentaleconomics.com/resources/contact/14296210/lauren-mcdonough-dmd     Connect with Stan Kinder: https://www.everythingdso.com/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Matthew Odgers is a seasoned San Diego-based attorney recognized for his acumen in dental transactions within the dentistry field. With a rich background including eleven years of legal experience, studying political science and international law in China, and working at a war crimes tribunal in the Netherlands, he has spent the past seven years particularly dedicated to dental law. Odgers strongly believes in the importance of experienced legal representation during dental transactions, considering these to be significant, intricate deals that necessitate specialized knowledge. His perspective is shaped by his extensive experience representing both buyers and sellers in the dental industry and ensuring fair terms for associates. He also emphasizes the need for advanced negotiation of exit strategies, especially when selling to Dental Service Organizations, to safeguard the seller's interests in unexpected circumstances. This underlines his overarching viewpoint that astute legal expertise is crucial for navigating the complexities of dental transactions and securing favorable outcomes for all involved parties. Here’s what to expect this episode: DSOs often receive higher valuations but may require sellers to work back for a couple of years post-sale, impacting dentists' decision-making process. Understanding personal goals and objectives in the transition process is crucial for achieving desired outcomes in dental practice transactions.    Negotiating fair terms in business transactions is essential for maintaining goodwill, preventing future issues, and achieving long-term success in professional relationships. Conducting due diligence on buyers in rollover equity transactions is crucial to ensure financial outcomes, equity realization, and alignment of cultural fit and treatment philosophies.   Legal representation challenges in dental practice acquisitions can arise when attorneys take a rigid approach, bill hourly, and prioritize billable hours over the fairness of the deal. Selling a dental practice to a DSO involves negotiating exit terms, considering health issues, and understanding varying requirements and approaches of different DSOs. Transition Planning for practice owners involves mapping out the ideal transition plan, considering factors such as valuation, timeline, personal goals, and long-term objectives. Connect with Jakes Goates: https://odgerslawgroup.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Naomi Goldman, a seasoned aesthetic dentist with a deep familial connection to the profession, has become a prominent figure in the field through her innovative approach to patient loyalty and practice growth. Having taken over her father's practice in 2014, Naomi has successfully transitioned the practice to a fee-for-service model, emphasizing the importance of building strong patient relationships and offering exceptional customer service. She believes that creating a comfortable, spa-like environment and utilizing advanced technologies such as 3D scans and soft tissue lasers not only enhances patient experiences but also sets her practice apart from competitors. Through strategic marketing on Instagram and investing in her team, Naomi has doubled her patient base, illustrating her commitment to fostering a collaborative environment and ensuring sustained practice growth.   Here’s what to expect this episode: Transitioning from in-network insurance to fee-for-service requires focus on patient retention and technology investments. Building trust, offering customized experiences, and excellent customer service are key to retaining patients during the transition. Marketing on platforms like Instagram attracts cosmetic-focused patients and aids in the transition to fee-for-service model. Utilizing Instagram, thank you cards, and valuable information contributes significantly to practice growth. Elevating patient experience through consultations, new patient gifts, and comfort menus is crucial for setting the practice apart. Incorporating soft tissue laser applications during hygiene visits improves patient experience by reducing inflammation and bleeding. Investing in staff through bonuses, goal setting, and profit-sharing is essential for practice growth and success.   Connect with Naomi Goldman: https://www.linkedin.com/in/naomi-goldman-5216018a/  URL:  https://www.levygoldmandentistry.com/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Rachel Karfeld is a seasoned professional whose career underscores the vital role of business management in dentistry. Transitioning from a corporate trainer to a senior consultant at the Levin Group, Rachel has amassed a wealth of experience working with hundreds of dental practices, focusing on empowering dentists to excel not just clinically, but also in business operations and leadership. Her perspective is clear: while clinical skills are essential, an understanding of the business side of dentistry is crucial for achieving true success and personal fulfillment. As the director of customer success at the Dawson Clinical Education Program, Rachel continues to champion the integration of clinical excellence with business acumen, offering programs that emphasize leadership, team alignment, and strategic financial planning to enhance practice efficiency and growth.   Here’s what to expect this episode: Combining clinical education with practice management to assist dentists in becoming successful business owners Investing in leadership and management development to empower dental practice owners Prioritizing personality fit and capability to learn in hiring practices for dental offices Standardizing processes and implementing a systems-based approach for consistent performance in dental practices Encouraging cross-training between clinical and administrative teams to improve collaboration and efficiency Offering specialized business-focused courses to bridge the gap between clinical expertise and business acumen Considering negotiations and maintenance of fee schedules in the decision-making process of exiting insurances     Connect with Rachel Karfeld: https://www.linkedin.com/in/rachel-karfeld-mba-72573b12/  URL:  https://thedawsonacademy.com/live-course/complete-care-consulting/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

David Kaminski is a veteran entrepreneur with a business background stretching over 25 years, beginning in the service industry with window cleaning before branching into SEO strategies. As the founder of Terminator Marketing, Kaminski specializes in SEO tactics uniquely designed for dentists, guiding them on the most effective ways to attract free online traffic to their websites. His perspective on SEO strategies for dentists is largely shaped by his belief in the power of transactional search terms, which he asserts are key to directing engaged and relevant traffic to dental websites. Furthermore, Kaminski distinguishes between SEO and SEM strategies, highlighting the value of organic search visibility over paid search exposure. He encourages the use of video content and effective SEO techniques to enhance website content and attract more patients without the need for reliance on paid advertisements. Here’s what to expect this episode: SEO involves configuring your website to show up for search terms in the organic search results, making it a cost-effective long-term strategy for increasing online presence and driving traffic. Blogging for dentists is essential for creating informative content that educates patients and improves SEO rankings. To improve SEO, dentists should focus on creating blog posts with specific titles and content, using tags effectively, and collaborating with peers in the industry. Registering your business and getting a Google business listing is essential for building online authority and boosting visibility. Structuring content properly is crucial for improving online visibility and attracting potential customers in the dental industry. Negotiating win-win deals is crucial in business transactions to establish long-lasting and successful partnerships. Connect with David Kaminski: https://www.linkedin.com/in/david-kaminski-370684241/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Stan Kinder engages with Kirk Teachout, a notable figure in the dental industry celebrated for transforming his wife’s dental practice into a thriving enterprise. This success spurred him to create a coaching business aimed at leading other dentists and practice owners to similar triumphs. Stan opens the conversation by highlighting his goal to introduce the audience to thought leaders offering valuable insights for success. Kirk recounts his unique transition from the music industry to dentistry, emphasizing how he leveraged his marketing and audience engagement skills in his wife’s practice. Despite lacking business experience in dentistry, the couple ventured to purchase a rural practice, facing the unexpected challenges of COVID-19 shortly thereafter. This situation prompted a strategic overhaul that not only increased their productivity but also collections, despite a reduced number of operating days. Kirk discusses the effective practice management strategies they implemented, such as optimizing schedules and enhancing treatment acceptance, which maintained high production levels. He shares a story about an associate whose daily production soared under their new system, affirming the efficacy of their methods and inspiring Kirk to offer his insights through coaching. Transitioning to the strategies in his coaching business, Kirk stresses the importance of scheduling efficiency and treatment acceptance, how these have boosted production and collections without burdening staff, and recounts success stories from clients that underscore the effectiveness of his approach. He also tackles common industry misconceptions, advocates for leveraging existing skills rather than chasing new qualifications, and shares his perspectives on practice ownership and insurance management. The episode wraps up with Kirk providing invaluable advice for aspiring practice owners and details on how to reach him for coaching services.   Here’s what to expect this episode: Learn about the importance of scheduling efficiency and how innovative approaches to practice management, such as reducing working days, can lead to increased productivity and collections without sacrificing the quality of patient care. The significance of building trust with patients and focusing on treatment acceptance. Kirk Teachout emphasizes that a high treatment acceptance rate, achieved through effective communication and trust-building, can significantly enhance a practice's success. Hear the story of how Kirk and his wife navigated the challenges of COVID-19 shortly after purchasing their practice demonstrates the importance of resilience and adaptability in the face of unforeseen circumstances, and how these qualities can set the stage for unprecedented growth. Discover Kirk's approach to insurance management and practice ownership, including his transition towards a fee-for-service model and his decision to keep the practice small for simplicity and effectiveness, provides valuable insights into making strategic business decisions that align with one's personal and professional goals. Learn the necessity of strong leadership and investing in team training. Kirk discusses how nurturing a positive office culture and investing in team development can lead to a more efficient, harmonious work environment, ultimately reflecting in the practice's success and patient satisfaction.     Connect with Kirk Teachout: https://www.linkedin.com/in/kirk-teachout/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Suzanne Ebert, a dedicated dental professional, faced significant challenges in private practice when unexpected health issues compelled her to sell her successful dental practice after eleven years. Reflecting on this difficult period, she emphasizes the importance of ensuring a smooth transition for the incoming dentist to maintain patient and staff satisfaction. Ebert's experiences underscore the complexities of private practice management and have fueled her commitment to supporting other dentists as the vice president of dental professional career services at the American Dental Association (ADA). Her journey highlights the multifaceted nature of private practice, advocating for the importance of professional support networks and the recognition that different career paths can suit different individuals in the dental profession. Here’s what to expect this episode: ·Establishing and launching a private dental practice requires perseverance, self-belief, and a clear sense of purpose. ·Student debt significantly impacts new dentists' ability to start their own practices. ·Thorough research and preparation are essential when selling a private dental practice to ensure a successful transition. ·Dental school graduates often lack business education, highlighting the importance of mentorship and guidance. ·Balancing clinical skills with providing a positive patient experience is crucial for success in dentistry. ·Young dentists should evaluate different career paths in dentistry based on personal goals and mentorship opportunities. Connect with Suzanne Ebert https://www.linkedin.com/in/suzanne-ebert-907670174/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Jeff Carter, a seasoned dentist turned dental office designer, has profound insights into the importance of creating spaces that foster patient comfort and trust. His transition from dentistry to design has equipped him with a unique perspective on how the quality of a facility can influence the overall success of a practice. Alongside Jeff, Renee Moe, a renowned architect specializing in unique dental facilities, brings her extensive background in healthcare to the partnership. Renee's experience in managing numerous healthcare projects has shaped her understanding of the need for welcoming, functional, and aesthetically pleasing spaces that balance the needs of both patients and staff. Together, Jeff and Renee share a mutual perspective on the power of intentional design to enhance the patient experience, emphasizing that visionary individuals who invest in unique design concepts can significantly increase cash flow and success in the dental industry. Here’s what to expect this episode: Office design influences patient anxiety levels and overall experience in healthcare facilities Creating a welcoming space boosts patient trust and confidence Collaboration, tailored projects, and 3D design tools lead to successful dental design outcomes Engaging design professionals and navigating construction processes are crucial in creating functional dental offices Functionally complex dental office design ensures efficient operation and a patient-centered experience Facility sizing and planning are crucial to avoid costly relocations and invest wisel Dentists are becoming real estate owners to generate additional income     Connect with Jeff Carter: https://www.linkedin.com/in/jeff-carter-5362273b/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Tricia Casasanta, who transitioned from a career as a dental assistant to a leader in dental practice management, offers a compelling perspective on the essential components for successful practice operations. With her extensive experience as a dental hygienist and now a consultant, she underscores the importance of effective leadership, strategic hiring, and robust onboarding systems to foster a cohesive and productive workplace culture. Casasanta advocates for a focus on personality traits and learning capabilities during the hiring process, recommending specific interview questions to ensure candidates are well-suited for the dynamic environment of dental practices. Moreover, she highlights the significance of financial strategies, such as PPO negotiations and understanding Medicare Advantage plans, alongside leveraging Key Performance Indicators (KPIs) to make data-driven decisions, thereby adapting to the evolving landscape of the dental industry.   Here’s what to expect this episode: Effective hiring practices and comprehensive onboarding systems are crucial for navigating staffing challenges in dental practices. Team engagement and cohesive systems are essential for sustaining growth and achieving long-term success in dental practices. Understanding motivation levels and articulating the values of the practice can enhance team performance. Optimizing network participation and negotiating contracts effectively can significantly increase revenue for dental practices. Business strategies may need to adapt to accommodate the impact of Medicare Advantage program participants on insurance trends for dental practices. Patient retention and long-term relationships are key factors in understanding the lifetime value of patients in dental practices. Data-driven decision-making through Key Performance Indicators (KPIs) is crucial for identifying areas of improvement and tracking progress towards goals.       Connect with Tricia Casanta: https://www.linkedin.com/in/triciacasasantaperformanceplus/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Eric Giesecke, the CEO of Planet DDS, is a leading proponent of cloud-based software solutions for dental practices, drawing on his engineering background and Harvard MBA to pioneer advancements in the field. Since acquiring Planet DDS in 2015, Giesecke has emphasized the transformative advantages of cloud-based systems, such as the standardization of processes and patient experiences across multiple locations, as well as a reduction in IT maintenance needs. He believes that the scalability offered by these solutions allows dental practices to expand seamlessly, evidenced by examples of significant growth within the industry. Under his leadership, Planet DDS has emerged as a frontrunner in the transition to cloud-based dental practice management, offering centralized platforms for improved efficiency and cost-effectiveness.   Here’s what to expect this episode: Cloud-based software enables dental practices to grow and standardize processes, reducing IT burden and aiding in scalability. Integrated tools for managing patient relationships and marketing are essential in practice management software.  The dental industry is shifting towards cloud-based solutions like Aptris for X-ray digital information. Change management is a challenge when transitioning to new systems, requiring investment in relationships and benefits communication. The evolving landscape of practice management software is moving towards integrated platforms and open architecture for seamless integration of technologies. Integrating AI functionality into dental practice management software aims to enhance workflows but requires cautious assessment and verification.     Connect with Eric Giesecke: https://www.linkedin.com/in/eric-giesecke-5657513/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Erin Fraundorf is an innovative orthodontist who has redefined the traditional practice model by emphasizing both the functional and aesthetic aspects of orthodontics through a direct-to-consumer approach. Recognizing the artistry and relationship-building potential in the field, Fraundorf leverages social media and influencer partnerships to reach a predominantly adult clientele, particularly focusing on niche markets such as brides and their partners. Her perspective underscores the importance of aesthetics in orthodontic care, believing that everyone desires a straighter and more beautiful smile, which she addresses by integrating successful services like a whitening studio into her practice. By collaborating with wedding industry professionals and targeting specific audiences, Fraundorf not only adapts to but thrives in the competitive market, setting her apart from conventional orthodontic practices.   Here’s what to expect this episode: The importance of blending aesthetics with orthodontic practices in treatment for both functional and aesthetic components. The challenges faced by orthodontists in starting their own practice, particularly in navigating the business side without formal training. The increasing interest in teeth whitening services over orthodontic procedures, reflecting a growing demand for cosmetic dentistry among adults. The crucial need for financial management in dental practices, especially for young practitioners facing high levels of debt. The trend towards a shift in the dental industry focusing on self-care and patient experience, aiming to make dental care more holistic and comfortable.     Connect with Erin Fraundorf: https://www.linkedin.com/in/erinfraundorf/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Rohini Agarwal, originally a dentist in the corporate sector, has successfully navigated the transition to owning her own practices in Oregon and Texas, where her innovative marketing strategies have significantly amplified her success. She emphasizes the importance of hands-on marketing efforts, personally managing SEO, flyers, and Facebook marketing with her husband, while leveraging patient referrals and word of mouth to attract 50 to 60 new patients each month. Her practice focuses on cosmetic and aesthetic dentistry, employing strategic approaches like bilingual communication and accommodating operational hours, including Saturdays, to cater to a diverse patient base and enhance accessibility. Agarwal's dedication to patient-centered care and comprehensive dental services, such as Invisalign and implants, reflects her commitment to improving patients' confidence and self-esteem through enhanced aesthetics.   Here’s what to expect this episode: Transitioning from corporate dentistry to independent practice allows for prioritization of patient care over productivity and continuity of care. Buying an existing dental practice provides a smoother transition into ownership with ready-made infrastructure, while starting from scratch offers long-term control and rewards. Implementing targeted marketing strategies, including bilingual communication, can attract new patients and foster growth within a diverse community. Operating with extended hours, including Saturdays, accommodates working patients and enhances flexibility and accessibility to dental care.     Connect with Rohini Agarwal: https://www.linkedin.com/in/rohini-agarwal-740530122/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Susanne Mariga, a renowned CPA and fractional CFO, is a strong advocate of the Profit First system, which empowers seven to nine-figure entrepreneurs to prioritize profitability from the get-go. Drawing on her extensive experience at prestigious firms such as Arthur Henderson and KPMG, she guides her clients in setting up separate bank accounts for profit, owner's pay, taxes, and operating expenses. This strategic allocation encourages business owners to manage cash flow effectively and make intentional financial decisions, ensuring they are rewarded for their hard work. Through her Profit Talk podcast and collaborative efforts with experts like Stan Kinder, Mariga provides practical advice and strategic tools, urging entrepreneurs to start small by transferring just 1% of revenue into a profit account to build a financially sustainable future.   Here’s what to expect this episode: The importance of having specific bank accounts for profit, owner's pay, taxes, and operating expenses The Profit First System enables entrepreneurs to prioritize profits and manage finances intentionally The Profit First concept leverages the illusion of scarcity by using specific bank accounts to drive intentional profitability Dentists face financial challenges such as debt, retirement planning, and the need for prudent financial management Prophet Talk podcast offers real-world advice to help businesses increase profitability based on the Profit First concept Getting started by making a 1% transfer of revenue into your profit account helps build intentional profitability from day one       Connect with Susanne Mariga: https://www.linkedin.com/in/susannemariga/    Connect with Stan Kinder: https://www.everythingdso.com/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Kartik Antani offers insightful perspectives on Dr. Partik Antoni's journey in dentistry, emphasizing the significant influence of familial inspiration and strategic career choices. Acknowledging Dr. Antoni's bold move from New Jersey to New Mexico, Kartik highlights the advantageous decision to acquire existing dental practices in underserved areas, which provided a robust foundation for growth. By leveraging established systems and engaging in partnerships with like-minded individuals, Dr. Antoni effectively navigated the complexities of expanding his practice, demonstrating astute business acumen. Kartik further underscores the importance of cultivating a strong company culture and hiring based on personality and capability, which play crucial roles in maintaining patient care quality and successfully scaling the practice.   Here’s what to expect this episode: Acquiring existing practices through acquisitions allowed for immediate cash flow and utilization of existing systems. Strategic approach to each acquisition such as with a retiring dentist, associate-driven practice, and hygienist-owned practice. Transitioning from chairside practice to focusing on managing the business is crucial for scaling up dental practices. Identifying undervalued distressed dental practices can lead to profitability by implementing operational improvements. Establishing a positive culture within dental organizations is important for team alignment and patient experience. Hiring like-minded individuals and setting clear standards for accountability is crucial for the success of dental practices. Human capital is a limiting factor in the success of dental practices, emphasizing the importance of experienced personnel and external help.     Connect with Kartik Antani: https://www.linkedin.com/in/kartikantani/     Connect with Stan Kinder: https://www.everythingdso.com/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Sulman Ahmed, founder and CEO of Decadental, a DSO with over 200 practices across nine states, embarked on his journey in the dental field as an immigrant in the US, and rapidly progressed from college to dental school in Boston. Ahmed appreciates the growth of Dental Service Organizations (DSOs) as an inevitable and accelerating trend, providing dentists with enhanced work-life balance, increased earnings, and an overall lifestyle improvement. His perspective, shaped by his early interest in practice ownership and an understanding of the challenges new dentists face in the current competitive market, highlights the importance of DSOs in offering financial stability and professional support, especially to those burdened by debt. Ahmed firmly believes in the role of dentist-led DSOs in shaping the future of the dental industry and sees them as an enduring and influential force in the marketplace. Here’s what to expect this episode: Acquisition and Expansion are key strategies for growing a DSO busines DSOs balance organic growth through de Novo locations with strategic acquisitions A generational shift in dentistry ownership is occurring. Changing perceptions towards Dental Support Organizations (DSOs) in dentistry. Dentists are essential in leading Dental Service Organizations (DSOs) to improve the quality of dentistry The growth of Dental Service Organizations (DSOs) has significantly impacted the dental practice landscape Connect with Sulman Ahmed: Dr. Sulman Ahmed - Deca Dental Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Kentucky Morrow, a seasoned investment professional with a background in healthcare, technology, and industrials, previously served as Vice President of Investment Banking at England & Company, where he advised middle-market companies on mergers, acquisitions, and raising growth capital. He is also the Co-Founder of Ralli, a CPG company focused on alcohol health and wellness, and serves on the board of Milk & Bull, a design agency for CPG companies. Morrow holds advanced degrees from Johns Hopkins and Emory University. In this episode, Morrow discusses the challenges dentists face when considering Dental Support Organizations (DSOs), emphasizing the importance of due diligence, understanding the DSO’s culture, and balancing financial aspects with patient care. The conversation also explores the evolving role of technology in dental practices and the significance of equity rollovers, particularly for dentists nearing retirement. Here’s what to expect this episode:      DSO Considerations for dentists contemplating joining a DSO. They emphasize the importance of due diligence, understanding the DSO's culture, and evaluating the impact on patient care. Balancing Financials and Patient Care between financial aspects and the quality of patient care when deciding to partner with a DSO. The speakers stress the need for dentists to ensure that their values align with the DSO's approach. Evolving Landscape of dental practices, driven by factors such as technology, and how these changes impact the way dentists approach their profession and business. Equity Rollovers: considering individual circumstances such as career stage and retirement plans. The value of equity is explored in the context of compounding over time and its relevance to different phases of a dentist's career. DSO Growth Trajectory: highlighting the potential for capturing value through equity ownership as the DSO expands. Connect with Kentucky Morrow https://www.linkedin.com/in/kentuckymorrow/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Samantha Watkins is a seasoned marketing professional who transitioned from dermatology to specialize in dental marketing strategies. Watkins' perspective on dental marketing strategies is strategic and personalized, emphasizing the importance of understanding the unique needs and goals of each dental practice. Her approach is rooted in her diverse experiences, which include leading marketing efforts for numerous dental practices and focusing on individualized patient experiences. Watkins believes in starting with the basics, such as having a website and social media presence, before investing in more advanced marketing tactics. She also stresses the importance of managing expectations, being honest with clients about what is achievable, and setting realistic goals and KPIs to measure success over time. Her expertise in content creation, social media, reviews, and website development has contributed to the rapid growth of dental offices under her guidance. Here’s what to expect this episode:      Authentic relationships are key in marketing and social media strategies for dental offices. Discover how to build genuine connections with your patients in our latest podcast episode! How can patient referral programs benefit dental practices? Discover the key strategies and benefits in our latest podcast episode! Maintain authentic relationships in commercial interactions. Discover how to build trust and credibility in our latest podcast episode! Why is it important to tailor marketing strategies to different office locations? Discover the key factors and strategies in our latest podcast episode! How crucial is it to monitor and address reviews for dental practices? Discover the impact of online reviews on dental practices in our latest podcast episode! Connect with Samantha Watkins: https://www.linkedin.com/in/samantha-watkins-mba-b20394129/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Parul Dua Makkar is a passionate advocate for oral cancer awareness, driven by her personal experiences and professional commitment to enhancing patient care. Having established the "Dua Good Job Symposium" and an educational platform at dua.goodjob.com, she provides comprehensive resources on oral cancer, emphasizing the importance of early detection and holistic patient management. Inspired by the tragic misdiagnosis of her brother, a fellow dentist, Makkar fervently champions for improved screening processes and the integration of empathetic care into dental practices, urging her peers to prioritize patient well-being over financial gains. Her initiatives, including the Wellness Ambassador Program and innovative strategies for patient retention, reflect her dedication to a stigma-free environment and personalized care, further advancing the dental profession's role in oral cancer awareness. Here’s what to expect this episode: Early detection and prevention strategies are crucial for oral cancer. The Wellness Ambassador Program supports dentists in seeking help for mental health challenges. Financial constraints, marketing, and personalized care are key factors in starting a dental practice. Internal referrals are a primary source of growth for dental practices. Engaging patients with an in-office membership plan can increase patient retention and care acceptance. The 'Dua Good Job Symposium' focuses on oral cancer, systemic links, nutrition, and emotional aspects for dental professionals.     Connect with Parul Dua Makkar: https://www.linkedin.com/in/dr-parul-dua-makkar-bsc-dds-facd-375324145/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Eric Pastan is a seasoned professional with over two decades of experience in the dental industry, having started his career by investing in and establishing a dental office in Boston. His perspective on consulting and investment banking services is shaped by his diverse experiences, including his role as the director of management consulting at Skytail, a boutique investment bank and consulting firm, and his successful expansion of his own dental practice to 45 locations across multiple states. Pastan emphasizes the importance of hiring professionals with industry-specific expertise and believes in a customized approach to consulting, introducing clients to multiple options that best fit their organization's goals and needs. He advocates for creating a team of third-party vendors to guide and support clients throughout the growth and scaling process, viewing consulting as a pathway to help entrepreneurial business owners achieve their desired goals and measure performance along the way. Skytail assists dental and aesthetics business owners in growing, scaling, and selling their businesses. Companies like Skytail specialize in helping businesses in specific industries navigate the complexities of growth, scaling, and eventual sale. Their expertise can be invaluable in achieving business success and maximizing valuation. Here’s what to expect this episode: Learn how to identify choke points and implement systems for success Create a culture of accountability and establish job descriptions Focus on building a strong business foundation and consistently analyze    Engage legal representation experienced in trans     Hire professionals like lawyers and accountants for a smooth process Have a coach, consultant, or mentor outside the practice for a different perspective Connect with Eric Pastan: https://www.linkedin.com/in/eric-pastan/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Cedrick Lewis, an entrepreneurial dentist, has made a name for himself with his successful multi-site group practice in Hawaii. His perspective on group practice expansion is shaped by his experiences, starting from his time at a DSO in Oregon where he gained insights into efficient dental practice management, to his transition to ownership in Hawaii where he focused on high-end dentistry and market domination. Lewis believes in a growth mindset, emphasizing the importance of continuous learning, collaboration, and being solution-based. Despite facing early financial challenges, his resilience and resourcefulness have led him to develop a unique business model, acquire a dental practice in Honolulu, and establish himself as a leader in the field. His vision for the future involves further expansion, potentially merging with partners to create a larger organization where everyone can work and grow together. What to Expect This Episode: Implementing extended hours and service industry concepts in dental practice can lead to significant growth and patient satisfaction. Transitioning from a solo practice mindset to a business-oriented approach in dentistry involves shifting focus from individual work to team growth and business development. Building a successful group practice involves attracting and retaining talent across various roles within the organization. Cedrick Lewis emphasizes the importance of organizational culture in business success, advocating for a servant leadership approach. Cedrick Lewis discusses the challenges of aligning associate doctors with the practice's vision for continued success, emphasizing the importance of a growth mindset and a team-oriented approach to business expansion. Implementing bonus systems based on behaviors and performance can incentivize employees and drive company culture. By designing bonus plans that align with desired behaviors and outcomes, businesses can motivate their employees to excel in specific areas, ultimately leading to improved performance and success in the long run. Connect with Cedrick Lewis: https://www.linkedin.com/in/cedric-lewis-830211b1/ Connect with Stan Kinder: https://www.linkedin.com/in/stan-kinder-a3280a234/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Michael Koumaras is a dedicated pediatric dentist practicing in Philadelphia, proudly continuing a family tradition as a third-generation dental professional. Inspired by his grandfather's work ethic and commitment to education, Michael emphasizes the importance of building relationships with both patients and their parents to create a positive experience in pediatric dentistry. He has successfully expanded his practice by opening multiple modernized offices, prioritizing patient care and creating a supportive, community-focused environment. Valuing a strong, supportive team over mere experience, Michael ensures his practice thrives through excellent management, community involvement, and personal attention to his young patients. Here’s what to expect this episode: Family heritage and mentorship play a significant role in shaping professional paths in dentistry.   Viewing dentistry as a business is essential for long-term success, requiring a progressive mindset and continuous improvements. Building relationships with patients and parents based on trust is crucial for a successful dental practice. Pediatric dentistry faces higher burnout rates due to demanding schedules and unique stressors.      General dentists are expanding services to include specialties, impacting traditional specialist practices. Hiring for ability and personality over experience is important in managing multiple offices in a dental practice. Engaging in charitable work in dentistry involves mentoring young dentists to enhance their skills and confidence.       Connect with Michael Koumaras: https://www.linkedin.com/in/dr-michael-koumaras-ba85042b5/     Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Chris Pistorius, the founder of Kickstart Dental Marketing, brings over 20 years of experience in marketing and advertising to his specialized boutique firm dedicated to dental practices. His unique perspective centers around the belief that focusing exclusively on the dental industry enables his team to deliver unparalleled results, backed by a deep understanding of sector specific needs. Chris advocates for a personalized and tailored approach, staying boutique to provide each client with customized strategies that go beyond generic solutions. Emphasizing the importance of effective marketing in differentiating practices, he underscores the need for understanding marketing expenses, patient lifetime value, and the transition from PPO to fee-for-service models post-COVID as essential elements for long-term practice growth. Here’s what to expect this episode:    Kickstart Dental Marketing offers unique services like local sponsorship marketing and custom solutions tailored to each client's needs. Understanding client expectations and conducting market analysis are key steps in determining appropriate strategies and budgets for dental marketing campaigns. Balancing SEO's long-term benefits with SEM's immediate results is crucial for dental practices to effectively reach their target audience. Targeting different audiences through Facebook and Google platforms is essential for effective advertising in dental marketing. Front desk staff training is crucial for successful marketing and patient retention in dental practices. Understanding the lifetime value of patients is crucial for optimizing return on investment and patient retention in dental marketing. The shift from PPO models to fee-for-service models has been accelerated by the COVID-19 pandemic, creating opportunities for marketing companies to help practices stand out.     Connect with Chris Pistorius: https://www.linkedin.com/in/pistorius/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Jessica Pharar is a dedicated dentist in private practice in Las Vegas, who recognizes the unique dental needs of cancer patients and has launched a foundation focused on delivering specialized dental care to this vulnerable group. Drawing from her experience in oncology care, Jessica advocates for being prepared for unexpected cancer diagnoses and ensuring optimal success for patients transitioning to cancer treatment. She integrates cancer patients into her regular schedule, prioritizing timely care for those referred through the oncology system, while dedicating specific days to administrative tasks for her nonprofit foundation. Jessica collaborates with other dental providers to empower them to treat cancer patients, emphasizing community involvement and the strategic use of social media to build trust and attract patients, and strongly supports dental residencies to provide essential exposure, mentorship, and advanced skills.   Here’s what to expect this episode: Jessica Pharar integrates cancer patients into her regular practice schedule while dedicating specific days for nonprofit administration. She collaborates with other dental providers to empower them to treat cancer patients and expand specialized care beyond her own practice. Jessica emphasizes the importance of building reputation in the local community and leveraging social media for marketing in dental practice. She highlights the value of gaining diverse experiences through residency to enhance one's skills and knowledge as a dentist.       Connect with Jessica Pharar: https://www.linkedin.com/in/jessica-pharar-64220914/     Connect with Stan Kinder: https://www.everythingdso.com/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Cris Duval, a seasoned dental hygienist with over 24 years of experience, has become a passionate advocate for addressing the hygienist shortage in dentistry. Duval believes this shortage, exacerbated by the pandemic, has led to widespread burnout and disillusionment among dental hygienists, prompting many to consider alternative careers. She emphasizes the necessity of regaining impact and influence with patients, advocating for a broader understanding of the hygienist's role in patient care beyond routine cleanings. Through her innovative lifeguard approach, which merges science-based protocols and technology, Duval aims to enhance patient care and wellbeing, encouraging others to adopt this method and transform their practices. Here’s what to expect this episode: The lifeguard approach focuses on guiding and guarding patient health and wellness through science-based protocols and quality questions. Hygienists can experience moral injury and burnout when unable to provide care according to their values and patients' needs. Shifting to life-saving screenings such as oral cancer, blood pressure, and pathogen screenings can significantly improve patient outcomes and redefine the purpose of a hygiene visit. There is a crisis in dentistry post-pandemic with a shortage of hygienists and understaffing in hygiene departments, potentially linked to moral injury factors. Compensating hygienists based on patient outcomes and production value can align incentives with high-quality care and improve job satisfaction. Outsourcing podcast production allows for focus on hosting and content creation, demonstrating transparency and collaboration.     Connect with Cris Duval: https://www.linkedin.com/in/priscilla-cris-duval-413a787/     Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Kevin Kremer, a seasoned dentist with 27 years of experience, owns a private practice in Chico, California, specializing in cosmetic full mouth reconstruction and implant restorations. His perspective on success strategies for dental practice owners is deeply rooted in the principles of collaboration, empowerment, and effective marketing. Kremer advocates for creating win-win-win scenarios that benefit patients, teams, and the business, leveraging both traditional and modern marketing techniques such as television ads, Google, Facebook, and word of mouth. As the founder of the Kremer Leadership Institute, he emphasizes the importance of a growth mindset and continuous learning, aiming to help dentists and their teams thrive through leadership, sustainable growth, and impactful care. Here's what to expect this episode: Collaboration, growth, and leadership are key strategies for dental practice owners according to Dr. Kevin Cramer Creating a win-win-win situation where patients receive excellent care, the team is supported, and the business thrives is crucial for a sustainable practice model Continuous learning, a growth mindset, and openness to change are essential for success in dentistry according to Dr. Kevin Cramer and Stan Kinder Balancing chairside dentistry with business management, establishing systems and processes, and using effective marketing strategies are important for managing a dental business Viewing oneself as an entrepreneur first in the field and aligning one's career with personal strengths and preferences are emphasized by Kevin Kremer for success in dentistry Succession planning is crucial for ensuring continued growth and value in dental practices according to Kevin Kremer Connect with Kevin Kremer: https://www.linkedin.com/in/kevinkremerdds/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

John Montoya, a dedicated dentist who graduated in 2001, brings extensive experience in managing multiple dental practices to the table. Initially establishing a successful practice in San Diego, Montoya later moved to Boulder, Colorado, where he significantly expanded his operations and integrated additional practices into his office. Through his journey, Montoya learned that rapid expansion without proper systems could lead to significant challenges, emphasizing the importance of managing overhead and leveraging economies of scale. His insights into the necessity of business acumen and best practices in managing multiple practices have led him to start a buyer's group aimed at helping other private practices reduce costs, reflecting his commitment to both professional success and community support.   Here’s what to expect this episode: Building up practices before selling them is important for profitability Balancing dentistry with business management is challenging Managing multiple practices requires equity partners and centralized staff Negotiating better pricing with vendors through economies of scale is crucial Participating in PPOs can be challenging due to the changing insurance landscape Utilizing AI to monitor inbound calls can improve patient interactions Training staff on specific systems and protocols is crucial for practice growth   Connect with John Montoya https://www.linkedin.com/in/john-montoya-90615918/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Mike Neal is a pioneering advocate for innovative hiring practices in the healthcare sector, particularly dentistry. He believes that traditional hiring processes, which rely heavily on resumes, are outdated and unreliable, often missing crucial information about candidates. Neal champions an automated hiring system that prioritizes candidates' mindset, personality, and aptitude, thereby ensuring that team members are genuinely interested and well-suited for the job. Through his platform, Build My Team, he revolutionizes the hiring process by using assessments to match candidates' strengths and talents with job roles, providing high-performing practices with a more efficient and effective approach to hiring.   Here’s what to expect this episode: Build My Team uses assessments to match applicants' strengths and talents with roles, improving hiring efficiency. Automated system filters out applicants unwilling to complete assessments, ensuring serious candidates progress. Candidate Assessment Process evaluates mindset and speed of learning for healthcare practice fit. Mike Neal emphasizes evaluating candidates' ability to follow processes and procedures within dental practices. Automated process selects finalist candidates for dental practices based on video interviews to assess communication skills. Hiring algorithm is customized for each position, matching candidates with roles based on specific success factors. Candidate screening process focuses on optimizing rejection process and tailoring algorithm to each job role.     Connect with Mike Neal https://www.linkedin.com/in/dr-michael-neal/   Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices