PODCAST · technology
Success Unscripted
by Sara Roberts
The podcast where raw conversations with Customer Success leaders reveal insights, oversights, and everything in between. For more information about future episodes or to contact the host, visit www.unscriptedpod.com.
Episodes
-
S1 E14: Making Space for Emotions at Work
In the 14th episode of Success Unscripted, Christine Raby and host, Sara Roberts, tackle the often misunderstood career advice of "follow your passion." They explore why this guidance might not always be beneficial and emphasize the value of exploring new activities to discover what genuinely...
-
S1 E13: Bouncing Back
In Episode 13 of Success Unscripted, Julie Fox shares her experience of being laid off while on maternity leave and how it led her to make a career change into tech. Julie emphasizes the importance of mindset and turning negative experiences into positive opportunities. She also highlights the...
-
S1 E12: Single de Mayo
In this episode of Success Unscripted, we have special guest Andrew Marks, Co-founder of SuccessCoaching, which offers the only accredited Customer Success certification in the world. They’ve amassed an impressive 30,000 students in 92 countries and have issued 20,000 certifications. Use code...
-
S1 E11: Turn Right at the Big Rock
In this episode of Success Unscripted, my guest Conner Reilly, Director of Customer Success at Crystal Knows dives deep into his journey of starting as a national level athlete and trying out various roles before choosing CS as his ultimate calling. Our conversation goes beyond CS, touching upon...
-
S1 E10: Tell me I’m Pretty
In this episode of Success Unscripted, my guest Jon Johnson, Principal Strategic Customer Success Manager at UserTesting discusses his background and journey from a challenging childhood to his current role. He shares insights into strategies he employs to drive success and his desire to expand…
more -
S1 E9: Stop Apologizing
In this episode of Success Unscripted, my guest Andrea Spillmann-Gajek, Founder and Chief Customer Office of Success Accelerators delves into her journey as a woman in the tech industry, offering invaluable insights into how she navigated the challenges and triumphs along the way. Our…
more -
S1 E8: Workplace Trauma
In this episode of Success Unscripted, Sara Roberts sits down with Alex Turkovic, Director of Adoption at Snow and the creator of the Digital Customer Success Podcast. They cover a wide range of topics from Alex's unique career journey, the evolution of digital customer success, to personal...
-
S1 E7: The PhD Dropout
In Episode 7 of "Success Unscripted," Sara Roberts speaks with Patrick Wendell, Co-founder and VP of Technology at Databricks, in a conversation that reveals the trials and triumphs of early startups and provides tips on how to preserve company culture amid rapid expansion. Patrick delves into…
more -
S1 E6: Neither Here Nor There (The Marketing Episode)
Episode 6 of Success Unscripted welcomes Amanda Rabideau, the founder of Arch Collective. Her agency specializes in providing fractional CMO services to Series A startups, filling vital gaps in their marketing strategies. Amanda brings her wealth of experience in navigating the unique challenges...
-
S1 E5: Am I Worthy?
On Episode 5 of Success Unscripted, Sunil Joseph joins Sara Roberts in a lively discussion about finding meaning and purpose, and of course, how to build CS teams. Sunil was most recently Global VP of Customer Success at Stack Overflow. Before that, he was in leadership at other notable startups,...
-
S1 E4: What's Faster than Hypergrowth?
Join us for the 4th episode of 'Success Unscripted' as we welcome Jason Brown who shares his Jason's extraordinary journey in scaling some of the fastest-growing startups in Silicon Valley. This episode offers an insider's look into the strategies and leadership skills necessary for hypergrowth…
more -
S1 E3: How to Hockeystick Your Career
Welcome to another episode of 'Success Unscripted,' featuring Elise Kubicki, the VP of Customer Success and Support at Gorgias. Just three years ago, Elise joined Gorgias as a manager on the Customer Success team, and just three years later, she's earned three promotions, leads a 70-person global...
-
S1 E2: There's Only One Direction of Time
In this heartfelt second episode of 'Success Unscripted,' Sara sits down with one of her dearest friends, Mickey Powell. Mickey is the Head of Go-To-Market at Update.ai, whose platform is built to superpower CS meetings by generating automated recaps and insights from customer calls. Their...
-
S1 E1: The Comeback Kid
Tune into the inaugural episode of 'Success Unscripted' where host Sara Roberts talks with Kendall Pearson about turning diverse experiences into leadership success. Discover his 'Comeback Kid' strategy for boosting team performance and insights on the crucial role of onboarding for SaaS user...
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
The podcast where raw conversations with Customer Success leaders reveal insights, oversights, and everything in between.
For more information about future episodes or to contact the host, visit www.unscriptedpod.com.
HOSTED BY
Sara Roberts
CATEGORIES
Loading similar podcasts...
Frequently Asked Questions
How many episodes does Success Unscripted have?
Success Unscripted currently has 14 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Success Unscripted about?
The podcast where raw conversations with Customer Success leaders reveal insights, oversights, and everything in between. For more information about future episodes or to contact the host, visit www.unscriptedpod.com.
How often does Success Unscripted release new episodes?
Success Unscripted has 14 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Success Unscripted?
You can listen to Success Unscripted on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Success Unscripted?
Success Unscripted is created and hosted by Sara Roberts.
URL copied to clipboard!