PODCAST · business
Talking CarBiz
by Tony Thorstad
Talk, listen, learn, grow. Experienced at taking the good to GREAT! TalkingCarBiz.com
Episodes
-
My backstory, how I got here.
I’ve been challenged to tell my backstory, so here I go. This is the first time I’ve told that story publicly so it’ll probably be a little messy, but that’s OK.
-
What’s the point of asking a customer, "what website did you see this car on?"
Asking the customer what brought them in today is a big waste of time. The information is inaccurate at best and a waste of time at least. The customer has no vested interest in remembering which website they were on before visiting your store. All they want to do is buy a car. So, if you want to...
-
Is AutoTrader worth the spend?
This is one way to determine if the money a dealer spends with AutoTrader is a sound marketing investment.
-
Episode 13 - Parking Lot or Showroom
Is you exterior inventory a Parking Lot or a Showroom? 100% percent of visitors to your dealership will be exposed to your Exterior Showroom (the lot). Do you see it a "shelf", to store inventory? Or is it a display, the first impression shoppers get when arriving at your dealership. With a plan...
-
Episode 11 - The Switch
Take the blinders off your customers and yourself. Having a servants attitude means that you are wanting to help your prospects discover the best solution for them. Do what you do "for the customer", not "to the customer". Talking CarBiz with Tony, I'd love to hear from you.
-
Are you exposed?
Are you at risk of a violation of privacy lawsuit? In this Podcast, you will learn of the many ways in which the doors are wide open to a major lapse of responsibility. What is your strategy and tactics to prevent this from happening in your Car Dealership?
-
Is this a warehouse?
Are you a Warehouse or a car dealership? Is your lot like Costco shelf or display like Victoria? This is how to make your dealership stand out from the competition visually. It will capture more drive-by business.
-
Flip it!
Have you noticed that many things changed? It's seems as though the world has been turned upside down. Have you thought about how you can flip it?
-
Why do we do that?
Why are we still taking advantage of uneducated car shoppers?
-
I don’t want your business.
A strategy that does not work. Why would we want to sell you a car?
-
Go say, "Hello"!
Greeting the customer on the lot. The best way to help your customer get what they want.
-
Let’s stop lying.
It’s just not believable, so why lie?
-
Waiting to wait
Employee or Owner?
-
Quickly, Confidently, to the Callers Satisfaction.
How to answer the question quickly, confidently, into the callers satisfaction.
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
Talk, listen, learn, grow. Experienced at taking the good to GREAT! TalkingCarBiz.com
HOSTED BY
Tony Thorstad
CATEGORIES
Loading similar podcasts...