Tech Legacies

Microsoft. Dell. Meta. Salesforce. Amazon just cut 16,000 white-collar jobs.The headlines scream AI layoffs. But what's REALLY happening behind the scenes in tech hiring?In this candid roundtable, three industry insiders pull back the curtain on the 2026 tech job market:🔹 Kristin Hughes reveals what's actually getting hired (and why "post and pray" job hunting is dead)🔹 Ben Coan exposes the sleeper opportunities most candidates are missing, including the legacy tech crisis that could be your goldmine🔹 Jon Hibbs shares what's keeping CIOs awake at night and the 3 pressures shaping every hiring decisionWhether you're a job seeker drowning in rejection emails, an employer trying to build the right team, or a tech professional planning your next move. This conversation will change how you think about the AI disruption.💡 You'll learn:✅ Which roles are still hiring (and which are quietly dying)✅ The unexpected "trade jobs" boom inside the AI revolution✅ Why legacy systems = job security in disguise✅ The video reference trick that's landing offers in this market✅ How managed services is reshaping IT employment-----------------------------Connect with Odyssey Information Services on LinkedIn at https://www.linkedin.com/company/odyssey-information-services/ Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/🎧 Listen on your favorite podcast platformApple Podcasts: https://podcasts.apple.com/us/podcast/tech-legacies/id1704049511Spotify: https://open.spotify.com/show/461kEaQZGqHoAl1nv3W4qe?si=99210e2bad89449aTech Legacies Socials:Instagram: https://www.instagram.com/techlegacies/TikTok: https://www.tiktok.com/@tech_legaciesFacebook: https://www.facebook.com/techlegaciesWork with our podcast team at PathLynks: https://www.linkedin.com/company/pathlynks-llc/👍 Like, subscribe, and share if this resonated with you

AI is replacing jobs. Tech layoffs are making headlines. So why do the most successful tech companies say relationships matter MORE than ever? In this episode of Tech Legacies, host Fanny Dunagan sits down with the team from Odyssey Information Services: Jon Hibbs (CEO), Kristin Hughes (Director of Recruiting), and Ben Cohen (Managing Director of Managed Services) to unpack what's really happening in the tech job market and what it takes to build a 25-year company on trust. What you'll learn in this episode: The truth behind the AI layoffs: what's actually being cut and what's still hiring strong Why "post and pray" is officially dead for both job seekers AND employers The #1 thing CIOs say keeps them up at night What "managed services" really means and why more companies are turning to it The overlooked tech opportunity almost no one is talking about 3 actionable job search tips from a recruiter who's seen it all How Odyssey built a culture where top talent stays for 18–25 years (and why that's rare) Whether you're a tech leader navigating transformation, a job seeker trying to stand out in a crowded market, or a business owner wondering how to scale your IT without losing your focus, this conversation has something for you. ----------------------------- Connect with Odyssey Information Services on LinkedIn at / odyssey-information-services Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletter Connect with the podcast host, Fanny Dunagan on LinkedIn at / fannydunagan 🎧 Listen on your favorite podcast platform Apple Podcasts: https://bit.ly/4kr4wpi Spotify: https://bit.ly/3Mo11mN Tech Legacies Socials: Instagram: ​​ / techlegacies TikTok: / tech_legacies Facebook: / techlegacies Work with our podcast team at PathLynks: / pathlynks-llc 👍 Like, subscribe, and share if this resonated with you

What happens when your biggest fear becomes your greatest strength?In this episode of Tech Legacies, Jorge Cardenas, CIO of Brownsville shares his journey from being an 11-year-old immigrant who was afraid to speak… to becoming a Marine Corps instructor and confident leader.He opens up about:Growing up as one of the only Mexican students in his schoolBeing laughed at for his accent—and choosing silenceJoining the Marine Corps while still struggling with confidenceThe moment he faced his fear and chose to become an instructorHow over-preparation became his superpowerThis is more than a story about language. It’s about identity, resilience, and finding your voice.If you’ve ever felt like you didn’t belong… this one will stay with you.

What will cities look like in the next 5, 10, or 15 years?In this Tech Legacies conversation, Brownsville CIO Jorge Cardenas shares his vision for the future of smart cities and how technology will reshape the way people live, move, and access services.From autonomous transportation to AI-powered city operations, the next generation of cities will be built on connectivity, data, and intelligent infrastructure.But technology alone is not the answer.Jorge explains why cities must modernize their foundations today, why connectivity is the backbone of future growth, and why people and imagination will still play a critical role in shaping what comes next.In this episode you will learn:• What smart cities could look like by 2030 and 2040• Why connectivity and digital infrastructure are essential for growth• How autonomous transportation and AI will reshape city services• Why cities must modernize or risk falling behind• How the workforce must adapt and upskill for the AI era• Why leadership and service to the community still matter mostThe future of cities is not just about technology.It is about how people use technology to build better communities.

What will cities look like just a few years from now?In this TechBytes segment, Brownsville CIO Jorge Cardenas shares his vision for the next generation of smart cities — where connectivity, automation, and artificial intelligence reshape how people move, access services, and live.From autonomous transportation to app-based services and safer public spaces, the future city will be more connected, efficient, and accessible.In this segment, you’ll learn about:How connectivity will transform everyday city servicesThe rise of autonomous transportation and mobilityWhy AI will improve safety and accessibilityHow smart infrastructure improves quality of lifeThe future of cities isn’t decades away — it’s already beginning.

How does someone go from struggling with a language barrier to leading technology for an entire city?In this Tech Legacies conversation, Brownsville CIO Jorge Cardenas shares the leadership journey that shaped his career.Born in Mexico, Jorge moved to the United States at 11 years old and faced the challenge of learning a new language while adapting to a completely new environment. Early struggles with language and confidence shaped the resilience and discipline that would later define his leadership style.After joining the United States Marine Corps, Jorge developed technical skills, confidence, and a deep appreciation for preparation and teamwork. Eventually, he became a Marine instructor, teaching others and sharpening the leadership lessons he carries to this day.Today, he leads technology initiatives for the City of Brownsville, applying those same principles of preparation, respect, and strong relationships to build high-performing teams.In this episode, Jorge shares:• How moving to the U.S. shaped his leadership mindset• The leadership lessons he learned in the Marine Corps• Why preparation is the key to overcoming fear• How strong teams are built through trust and respect• Why leadership is about people as much as technologyThis conversation is a powerful reminder that leadership is not about being the loudest voice in the room.Sometimes it begins with quiet strength and relentless preparation.

What does it take to transform one of the least connected cities in the country into one of the most… a smart city ready for growth?In this TechBytes segment, Brownsville CIO Jorge Cardenas explains how a 100-mile municipal fiber network became the foundation for economic growth, improved internet access, and new business opportunities.Before the project, residents had limited options, unreliable speeds, and high prices. Today, connectivity is enabling competition, lowering costs, improving reliability, and attracting major development projects.You’ll learn:Why smart cities must start with connectivityHow municipal fiber improves reliability and affordabilityThe economic impact of modern infrastructureHow connectivity supports business growth and regional developmentConnectivity isn’t just about internet speed — it’s about opportunity.

What happens when one of the worst connected cities decides to rebuild its future?In this Tech Legacies conversation, Brownsville CIO Jorge Cardenas explains how connectivity became the foundation for transforming an entire city.From launching a 100-mile municipal fiber network to deploying private 5G and building an AI factory, Brownsville is creating the infrastructure needed for smarter cities, safer communities, and new economic opportunities.Jorge shares how these investments are improving internet access, enabling businesses, supporting public safety, and opening doors for families and students across the city.In this episode you will learn:• Why smart cities must start with connectivity• How fiber infrastructure changes economic opportunity• The role of private 5G in city operations and safety• How AI will help cities monitor infrastructure and public spaces• Why technology investments can change the trajectory of communitiesTechnology alone does not transform a city.Connectivity does.

What does it take to transform a city from one of the least connected in the nation into an AI-ready smart city?In this episode of Tech Legacies Podcast, host Fanny Dunagan sits down with Jorge Cardenas, CIO of the City of Brownsville, Texas, to explore how connectivity, AI infrastructure, and visionary leadership are reshaping the future of cities.When Jorge arrived in 2022, Brownsville faced aging technology, limited connectivity, and barriers to growth. Today, the city is building a digital foundation designed to power economic development, public safety, education access, and smarter government services.This conversation goes beyond technology. It’s about opportunity, leadership, and how modern infrastructure can transform lives.In this episode, you’ll learn:How fiber connectivity became the foundation for a smart cityWhy private 5G is changing public safety and city operationsHow AI-powered cameras and analytics are improving safety and servicesThe real ROI of investing in digital infrastructureWhy connectivity creates opportunity for families, students, and businessesLeadership lessons from the U.S. Marine Corps to city governmentHow cities can modernize even with limited budgetsWhat smart cities may look like by 2030 and beyondJorge also shares his personal journey from immigrating to the United States and overcoming language barriers to serving in the Marine Corps and leading one of the most ambitious municipal connectivity transformations in the country.If you care about the future of cities, technology leadership, AI infrastructure, or building opportunity through connectivity, this episode is for you.------------------------------Connect with Jorge on LinkedIn at https://www.linkedin.com/in/jorge-cardenas-it-cio-ceo/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/🎧 Listen on your favorite podcast platformApple Podcasts: https://podcasts.apple.com/us/podcast/tech-legacies/id1704049511Spotify: https://open.spotify.com/show/461kEaQZGqHoAl1nv3W4qe👍 Like, subscribe, and share if this resonated with you

For many tech leaders, visibility doesn’t come naturally.In this Tech Byte from the Tech Leaders Untold podcast, Saurajit Kanungo shares why he made a deliberate shift toward showing up more consistently—especially on LinkedIn—and what changed once he did.As an introvert, Saurajit never viewed content as a way to promote himself. Instead, he saw it as an opportunity to spark conversations, ask thoughtful questions, and create space for ideas that matter. One post, built around comparing two AI diagrams, reached more than 120,000 people, not because it was flashy, but because it invited engagement and learning.In this clip, Saurajit explains:Why authentic visibility matters more than impressions or follower countsHow many of today’s most impactful tech leaders are introverts whose stories go untoldWhy sharing ideas publicly helps younger generations discover role models they can relate toHow platforms like LinkedIn can become spaces for learning, connection, and community… not self-promotionFor leaders who believe their work should speak for itself, this conversation offers a different perspective: being seen isn’t about ego. It’s about leadership, mentorship, and making sure the right stories don’t stay hidden.

In a world driven by AI, automation, and digital transformation, one question matters more than ever:What does it mean to stay human?In this powerful moment from the Tech Legacies podcast, Saurajit Kanungo, President of CG Infinity, reflects on something technology still cannot replicate... human instinct and heart.While machines continue to grow more intelligent, humans possess something deeper. Instinct. Empathy. Connection.Saurajit explains why many workplaces today overuse the brain but underuse the heart, and how that imbalance can lead to missed opportunities in leadership, teamwork, and performance.Drawing from insights by Ray Kurzweil, Malcolm Gladwell’s Blink, and real-world leadership experiences, he shares why the future isn’t about humans competing with machines... it’s about humans and machines working together.In this conversation:Why human instinct still outperforms data in critical decisionsHow workplaces are overusing logic and underusing empathyWhy community and connection are essential in the digital ageHow tech leaders can maintain humanity while embracing AIWhy the future belongs to those who combine intelligence with heartAs technology advances, the real question isn’t whether machines will get smarter.It’s whether humans will remember what makes us human.

For many successful leaders, the job title becomes more than a role.. it becomes an identity.In this Tech Byte from the Tech Leaders Untold podcast, Saurajit Kanungo reflects on a pressure few executives talk about openly: how power, status, and success can quietly blur the line between who you are and what you do.As a president of a 400-person tech company, Saurajit has lived the weight of leadership firsthand. Massive decisions. Real power. Constant expectations. And with that comes a risk many leaders underestimate; allowing the title to define their sense of worth.In this clip, he shares a deeply personal mindset shift that helped him step outside his role and see himself differently. By creating what he calls an “out-of-body experience,” Saurajit learned to separate the person from the position and rediscover who he is beyond the job: a father, a husband, a son, and a friend.He also unpacks a powerful idea from Arthur Brooks’ From Strength to Strength: the “striver’s curse.” The drive that fuels success can also make it fleeting, leaving leaders chasing the next win and feeling like anything less is failure.Through examples from sports legends like Tiger Woods and Roger Federer, Saurajit reminds us that success is never constant… and that detaching from titles and outcomes isn’t weakness. It’s grounding. And, ultimately, it makes leaders more human, more resilient, and more effective.

In high-pressure leadership roles, the mind rarely stops working. But what if the key to better decisions isn’t working harder… it’s stepping away?In this Tech Byte from the Tech Leaders Untold podcast, Saurajit Kanungo, President of CG Infinity, shares how developing hobbies like golf, fishing, and beekeeping helped him disconnect from the constant pressure of leadership.After years of focusing only on academics and career success, Saurajit realized that true performance requires intentional rest. Time outdoors allows him to reset mentally, gain perspective, and remember that most workplace problems are not the end of the world.He also explains why leaders must regularly “rest the mind” and why blocking time for recovery is just as important as planning business strategy.In this episode:• Why hobbies are critical for leadership longevity• How nature helps leaders reset their perspective• Why analyzing failure too much can hurt performance• The importance of blocking time for mental recovery• Why creativity and decision-making require restFor leaders facing burnout or constant pressure, sometimes the most powerful move is stepping away.

AI isn’t the first wave of monumental change tech leaders have had to navigate… and it won’t be the last. But according to Saurajit Kanungo, President of CG Infinity, this moment feels different.In this Tech Byte from the Tech Leaders Untold podcast, Saurajit reflects on what it’s really like to be a CIO, CTO, or CISO today. For more than 25 years, technology leaders have been on the front lines of every major shift: the internet, mobile, cloud, cybersecurity, and now AI. Each wave brought opportunity, but also more pressure, more visibility, and more responsibility.Today, that pressure is reaching a breaking point. Tech leaders are expected to drive innovation, defend against cyber threats, evaluate endless new AI tools, and still keep the business running, all while being more visible and accountable than ever before. In many organizations, Saurajit argues, the spotlight on tech leadership is now brighter than the spotlight on the CEO.The result? Burnout. Exhaustion. Leaders who can’t catch a break and often don’t feel safe admitting how tired they really are.In this clip, Saurajit shares:Why today’s AI wave feels like a tidal wave compared to past tech shiftsHow the role of tech leaders has expanded far beyond “keeping the lights on”Why CIOs, CTOs, and CISOs have become some of the most critical and most stretched roles in modern organizationsWhat happens when leaders never get the chance to pause, recover, or resetThis is an honest look at the hidden cost of leading through constant disruption, and a reminder that behind every transformation is a human being trying to stay afloat.

Artificial Intelligence is everywhere.Since the launch of ChatGPT in November 2022, the pressure on leaders to understand, adopt, and evaluate AI has exploded. Every day there’s a new tool, a new model, and a new prediction about the future of jobs.But what is actually happening inside real businesses?In this conversation from Tech Leaders Untold, Fanny Dunagan sits down with Saurajit Kanungo, President of CG Infinity, to talk about the reality of AI three years into the generative AI boom.While the headlines often predict massive job losses, Saurajit explains why the real story looks different.AI is not creating a sudden revolution.It’s accelerating a fast evolution.Developers, testers, and consultants are not disappearing. Instead, their productivity is increasing dramatically with tools like GitHub Copilot and large language models.The bigger shift is how leaders respond.Some react with fear and defensiveness.Others treat AI like a powerful headwind they can turn into opportunity.In this episode, Saurajit shares:• Why the fear that AI will eliminate jobs is often overstated• How AI tools are increasing productivity by 20–50% in real teams• Why the real transformation is evolution, not revolution• How leaders can turn technological headwinds into tailwinds• Why tech leaders are facing unprecedented pressure and burnout• The mindset shift required to thrive in the AI eraThe reality is that AI is changing how work gets done, but human relationships, judgment, and leadership still matter more than ever.For leaders willing to embrace the shift, the AI wave can become an accelerator rather than a threat.Watch the full conversation to hear how technology leaders are navigating the fear, hype, and opportunity of the AI era.

AI has transformed the world in just a few short years, but behind every innovation, every system, and every breakthrough is a human being trying to keep up. In this episode of Tech Legacies Podcast, host Fanny Dunagan sits down with Saurajit Kanungo, CEO of CG Infinity, for an honest and deeply reflective conversation about what it really means to lead in today’s fast-moving tech landscape. From the nonstop waves of disruption such as the internet, mobile, cloud, cybersecurity, and now AI, to the exhaustion many CIOs, CTOs, and CISOs quietly carry, Saurajit shares why tech leaders have spent decades on the front lines of transformation and why this AI moment feels bigger than anything before it. But this conversation goes far beyond technology. Saurajit opens up about burnout, redefining success in the second half of a career, and the danger of letting job titles become identity. He explains the mindset shift that helped him separate who he is from what he does and how slowing down, developing hobbies, and reconnecting with life outside of work made him a better leader. You’ll also hear powerful insights on: Why AI is an evolution, not a revolution The pressure tech leaders face being both innovators and defenders How instinct and humanity still matter in an increasingly automated world The hidden “striver’s curse” that keeps leaders chasing constant success Why community is not a nice-to-have, but a necessity for growth and resilience The importance of authentic visibility and sharing stories, especially for introverted leaders.Along the way, Saurajit reflects on building a thriving tech community in Dallas-Fort Worth, mentoring the next generation of leaders, and using platforms like LinkedIn to spark meaningful conversations instead of self-promotion. This episode is a reminder that while technology continues to evolve at lightning speed, leadership is still a human journey… one shaped by mindset, connection, and purpose. If you’re a tech leader navigating constant change, feeling the pressure of always being “on,” or wondering how to lead without losing yourself in the process, this conversation is for you. ------------------------------ Connect with Saurajit on LinkedIn at https://www.linkedin.com/in/saurajit/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletter Connect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/🎧 Listen on your favorite podcast platform Apple Podcasts: https://podcasts.apple.com/us/podcast/tech-legacies/id1704049511Spotify: https://open.spotify.com/show/461kEaQZGqHoAl1nv3W4qe👍 Like, subscribe, and share if this resonated with you ---------------------------------------- Timestamps: 02:21 — When the Dream Job Still Feels Empty Why so many CIOs and tech leaders feel burned out after “making it.” 03:44 — AI After ChatGPT: Fear, Hype, or Reality? What leaders actually believe 3 years into the AI wave. 05:27 — AI Isn’t Replacing Teams (It’s Changing How They Work) The real productivity gains nobody headlines. 07:22 — Why Change Is Hard (Even When Tech Is Ready) The human adoption problem AI can’t solve. 10:10 — Offense vs Defense: The AI Mindset Shift How top leaders turn AI anxiety into advantage. 13:24 — The Burnout Crisis No One Talks About Why CIOs, CTOs, and CISOs are hitting a breaking point. 17:20 — Are Tech Leaders the Next CEOs? The quiet shift happening in the C-suite. 19:02 — Career Transitions Feel Like Everest Why getting to the top is easier than coming down. 25:03 — Rest Is a Strategy, Not a Reward Why elite leaders need a recovery plan, not just vacations. 49:08 — AI Can’t Replace Instinct, Heart, or Humanity Why being human is the real competitive advantage. 55:33 — Community Is Not Optional Why connection, belonging, and shared spaces matter more than ever.

Being promoted doesn’t automatically make you a leader. In this Tech Bytes clip, executive coach and former Fortune 500 leader Shaunna Black speaks directly to middle managers — the most stretched, pressured, and overlooked leaders in today’s organizations. Shaunna breaks down: Why middle management is harder than ever The mistake most new managers make Why your job is no longer “doing the work” How to shift from individual contributor to leader What it really means to be a multiplier Why heart-centered leadership drives results Her message is simple but powerful: Stop trying to control people. Start unleashing them. If you’re a new manager… If you’re overwhelmed by your workload… If you’re trying to lead without losing yourself… This one’s for you.

End Fear Culture.It sounds simple. It isn’t.In this powerful final episode, Fanny Dunagan sits down with Shaunna Black, author of Leading With Heart, to confront one of the most overlooked drivers of poor performance in organizations: fear-based leadership.From semiconductor manufacturing floors running at 99% yield to Fortune 500 boardrooms layered in hierarchy and armor, Shaunna makes a compelling case:You will never get high performance from a toxic, blame-driven, fear-filled environment.The metrics may look good.The processes may be precise.But outcomes are still produced by people.And people operating from fear will never bring their full heart, mind, and soul to the work.In this conversation, you’ll hear:Why “what we tolerate becomes our culture”How fear hides behind titles, hierarchy, and protectionThe difference between operating from love vs. operating from fearWhy vulnerability is strength, not weaknessHow culture affects not just performance — but families and communitiesWhy ending fear culture is a leadership choiceShaunna challenges leaders to put the armor down. Step out from behind the desk. Drop the title. Be human.Because love isn’t soft.Love raises the bar.Love builds high-performance teams.If you lead a team — in tech, manufacturing, or anywhere — this conversation may challenge you.The real question is simple:Are you leading from fear… or from love?

Ever shared a great idea… and watched someone else get credit for it? In this Tech Bytes clip, executive coach and former Fortune 500 leader Shaunna Black shares the strategy that changed her career — building allies outside the room. As one of the few women in leadership at Texas Instruments, Shaunna explains: Why competing in the room doesn’t work How to find safe, trusted teammates The Japanese concept of nemawashi How to create informal alliances What to do when your ideas get ignored Instead of fighting for attention in the moment, Shaunna shows how pre-work relationships can shift power dynamics and make sure your voice is heard. If you’ve ever felt invisible in meetings… If you’re navigating tough leadership rooms… This one’s for you.

Most leaders focus on goals, metrics, and performance. But executive coach and former Fortune 500 leader Shaunna Black says leadership starts somewhere… deeper relationships. In this Tech Legacies conversation, Shaunna explains why “the relationship is the container” and how leaders shape culture moment by moment through behavior, not slogans. You’ll learn: • Why leaders are “climate makers” • How trust creates unstoppable teams • What middle managers misunderstand about leadership • Why removing toxic behavior matters more than talent • How belonging drives performance, retention, and growth When people feel safe, seen, and valued, they don’t just work harder. They care about each other. And that changes everything. If you want stronger culture, higher performance, and real loyalty, this conversation is for you.

Is AI really driving layoffs… or is that just the story we’re being told?In this Tech Bytes clip, executive coach and former Fortune 500 leader Shaunna Black breaks down what she’s really seeing in today’s tech landscape, and why trust inside organizations is eroding.Shaunna shares:Why tech feels more uncertain than everHow companies are using “AI” as a cover storyThe impact of layoffs on trust and cultureWhy cutting training is a long-term mistakeWhat young workers will remember about this momentShe also calls out the growing gap between AI hype and actual adoption, and why leaders need to communicate with more honesty and humanity.If you’re navigating change, layoffs, or uncertainty at work… this one hits close to home.

Is AI really causing layoffs… or is it just the story we’re being told?In this conversation, executive coach and former Fortune 500 leader Shaunna Black shares what she’s seeing inside organizations today and why trust between companies and employees is quietly breaking.We talk about:• Why companies say “AI” when the real issue is economic fear• The dangerous shift away from training and developing people• How leaders unintentionally destroy trust during uncertainty• Why younger workers will remember how companies acted in this moment• The difference between efficiency and humanity at workShaunna also explains why leadership is still about people, not technology and why connection, empathy, and courage matter more in an AI world, not less.If work has felt colder, more transactional, or uncertain lately… this conversation will resonate.

What if the most powerful leadership tool isn’t AI… but your heart?In this episode of Tech Legacies Podcast, host Fanny Dunagan sits down with executive coach, speaker and former Fortune 500 leader, Shaunna Black to explore what it really means to lead with heart in today’s high-tech, high-pressure world.From running global operations and semiconductor manufacturing plants to coaching executives, Shaunna shares why connection, trust, and humanity are not “soft skills” but rather the foundation of high performance.Together, they unpack:Why people (not metrics) drive results How middle managers shape culture every dayWhat great bosses, teachers, and coaches have in commonWhy trust is the secret to unstoppable teamsHow to drop the armor and lead as your authentic selfWhy love belongs in leadership conversationsShaunna also shares insights from her new book, Leading With Heart, and why now, more than ever, we need leaders who create safety, belonging, and purpose at work.If you’ve ever felt “too soft” to lead…If you’ve worked under a toxic boss…If you want to build a culture people want to be part of…👉 This conversation is for you._____________________________Connect with Shaunna on LinkedIn at https://www.linkedin.com/in/shaunnablack/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/🎧 Listen on your favorite podcast platform Apple Podcasts: https://podcasts.apple.com/ph/podcast/tech-legacies/id1704049511Spotify: https://open.spotify.com/show/461kEaQZGqHoAl1nv3W4qe?si=a74e94fa09264828📖 Get the book: Leading With Heart by Shaunna Blackhttps://a.co/d/04KcB9yA👍 Like, subscribe, and share if this resonated with you-------------------------------------------Timestamps:01:19 Welcome: CEOs &amp; CIOs—How to Lead with Heart in Tech01:51 Meet Shauna Black: Heart-Centered Executive Coach + Author02:33 Shauna’s Career Origin Story: Teacher → Mechanical Engineer → Tech Leader03:58 Texas Instruments Leadership Journey: Global Ops, EHS, and Turnarounds05:23 The Toughest Assignment: Turning Around TI’s Worst Wafer Fab (18-Month Deadline)06:47 Why Heart-Centered Leadership Works in Command-and-Control Environments07:11 Inside-Out Leadership: Family Values, Sports Teams, Teaching, and Service08:57 Leading “Your Way”: Why Authentic Leadership Beats Copying the Hierarchy10:49 Women in Leadership + Athletics + All-Girls Schools: Confidence and Capacity12:36 The 2025–2026 Tech Climate: Uncertainty, Cost-Cutting, and AI Narratives14:01 The Trust Crisis: Why Young People Will Remember This Era16:05 Why She Wrote “Leading with Heart”: People Aren’t Replaceable Parts18:48 Empathy Isn’t Weakness: Leadership = Results Through People19:45 Best Boss Test: Connection, Belonging, and Feeling Seen21:55 Chapter 1—Self-Awareness: The Power of Knowing Yourself23:10 You’re Unique on Purpose: Identity, Gifts, and Leading from Wholeness24:56 The Return-to-Yourself Journey: Unburying the Heart at Work26:28 Your Superpower: Relational Leadership, Love, and Deep Connection29:34 High Performance Through Care: Accountability Without Shame32:29 Starting When It Doesn’t Feel Safe: Owning Your Story + Finding Courage34:51 Nemawashi: Building Alliances Outside the Room (Influence Without Armor)38:10 Your Energy Enters First: Self-Awareness and Emotional Spillover41:01 The People Who Know You Best: Family + Work “Second Families”42:03 Chapter 3—Who Are We Together?: Relationships as the Container44:00 Culture in Action: Inclusion, Stopping Bullying, and What Leaders Allow46:50 Middle Managers: The Toughest Job + Being the Team’s Climate Maker49:25 From Doer to Leader: Multipliers, Removing Barriers, Unleashing Talent52:02 Moving to the C-Suite: Vision, Strategy, and Playing at the Next Level55:26 Trust = Safety: The Foundation of High-Trust, High-Growth Cultures57:40 Trust Ripples: From 1:1 to Unstoppable Teams and Strong Culture59:30 Build the Culture Now: One Person at a Time—Choose Love1:01:14 Love vs Fear: The Simplest Leadership Decision1:02:53 Manufacturing Myth-Busting: Semiconductor Precision as the Ultimate Team Sport1:06:47 Love and Legacy: Healing Teams, Better Homes, Better Communities1:11:30 Legacy Statement: Love + Authenticity + Bringing Humanity Back to Work<a href="https://www.youtube.com/watch?v=aNRnxbafuZQ&amp;t=4520s" rel="noopener noreferrer"...

What does it really take to move from mid-level manager to VP or C-suite in tech?Ashish Barve shares a deliciously memorable framework, called PIE: Performance, Image, Exposure. Learn how this trio has guided his journey from programmer to executive, and why each slice of the “PIE” matters at every level of your career.Ashish breaks down:Why performance alone isn’t enoughHow to build a reputation that sticksThe power of exposure… and how to get itIf you’re stuck in the “what’s next?” phase of your tech career, this short episode offers real talk, relatable advice, and a simple framework you won’t forget.Watch now and grab your slice of the PIE.

What shapes a great technology leader?In this episode, Ashish Barve reflects on the childhood curiosity that sparked his engineering journey and how that same problem-solving mindset carried him from hands-on technical work to executive leadership.Ashish breaks down the PIE framework (Performance, Image, Exposure) and explains why performance alone isn’t enough to reach the VP or C-suite level. He also shares why broad, cross-functional experience matters more than early specialization, how trust and reputation are built over time, and what mentoring and sponsorship truly look like in real organizations.This conversation is especially valuable for:Mid-level technologists aiming for senior leadershipProfessionals navigating visibility, branding, and influenceEarly-career talent wondering how AI changes the future of workLeaders who want to grow without losing curiosity, creativity, and humanityA must-watch if you’re asking, “What does it really take to move from manager to executive in tech?”

Will AI replace jobs… or redefine them?In this Tech Bytes clip from the Tech Leaders Untold podcast, Ashish Barve breaks down what the rise of AI really means for people working in supply chain and manufacturing. Spoiler: it’s not about replacement. It’s about empowerment.Ashish explains why the companies that thrive will be the ones that train their talent to leverage AI, not fear it. He shares how his own daughter is learning to use tools like ChatGPT, and how that mindset needs to extend to shop floors, planning departments, and beyond.You’ll learn:What types of hybrid physical/digital roles are emergingHow AI can improve demand forecasting and where humans still matterWhy critical thinking and adaptability are future-proof skillsWant the full story? Watch the complete episode for a deep dive into Ashish’s leadership journey and the evolving relationship between technology and talent.

How do technology leaders justify million-dollar investments in ERP systems, AI, automation, and robotics?In this Tech Bytes segment, Ashish Barve breaks down a clear, practical framework for building strong business cases that can stand up to executive and board scrutiny.Ashish explains that every successful tech business case comes down to three essentials:• A clear business objective• Strong alignment with company strategy• Tangible, measurable valueFrom improving forecast accuracy and shop floor efficiency to aligning technology with broader business goals, this conversation cuts through the “shiny new tool” mindset and focuses on what actually drives approval and impact.Fanny Dunagan also explores how this framework applies not just to large enterprises, but to mid-size companies and manufacturers with tighter budgets and fewer resources. The takeaway: when cash is limited, clarity on objective, strategy, and value becomes even more critical.If you’re a CIO, IT leader, supply chain executive, or business leader evaluating technology investments, this segment offers a practical lens you can use immediately.

Forget the hype… this is what AI really looks like on the ground.In this Tech Bytes clip from the ‪@techlegacies‬ podcast, Ashish Barve shares what it takes to build analytics teams that actually drive business results, not just dashboards. From his early work at P&amp;G’s Target team to today’s supply chain shifts, Ashish breaks down how data-driven decision-making has evolved and what’s coming next.You’ll hear how AI is changing the roles of people on the manufacturing floor, what skills tomorrow’s workforce will need, and why the future isn’t people or machines… but people with machines.You’ll learn:What leaders really asked for in weekly retail analytics meetingsWhy data-driven doesn’t just mean “more dashboards”What new human roles will emerge in AI-powered supply chainsWhy human intelligence is still critical in an AI worldWatch the full episode for more insights from Ashish’s leadership journey across supply chain, tech, and talent.

What happens when technology leaders truly understand the business they support?In this episode, we dive deep into the evolving role of IT and supply chain leadership with Ashish Barve, exploring why being “bilingual” in both business and technology is no longer optional—it’s essential.From demand forecasting and analytics to automation, robotics, and AI, this conversation unpacks how modern IT organizations have evolved from back-office support teams into value-driving, consultative partners across the enterprise.You’ll hear real-world examples from manufacturing, retail, and supply chain operations, including:Why understanding the business context makes technology far more effectiveHow analytics teams evolved from dashboard builders to strategic insight partnersLessons learned from supply chain disruptions during COVIDHow AI is improving demand forecasting accuracy and shop floor productivityWhere robotics, AR, and automation are already transforming operationsCommon misconceptions leaders have about AI—and how to set realistic expectationsWhat new human roles will emerge in an AI-enabled supply chain worldAshish also shares a grounded, human perspective on the future of work, explaining why AI isn’t about replacing people—but empowering them to do higher-value work.If you’re a CIO, IT leader, supply chain executive, or business leader navigating digital transformation, this conversation will give you practical insight into how technology can drive real business outcomes—today and in the years ahead.

In this episode of Tech Legacies Podcast, Ashish Barve, Tech Executive at a variety of Fortune 500 companies including, McKesson, Ecolab, Honeywell and P&amp;G, shares hard-won insights on the intersection of technology, business value, and leadership. From demand forecasting to AI expectations, Ashish pulls back the curtain on what it really takes to drive digital transformation across global organizations.You’ll hear about:-The real-world impact of improving forecasting by just 5%-Why supply chain success is about people, not just products-How AI can both empower and frustrate if expectations aren't aligned-The importance of being “bilingual” in both business and technology-What it means to build your personal brand as a tech leader-Mentorship, peer support, and building trust across every levelIf you're a tech leader navigating complexity, or building a team that does, this conversation is packed with lessons you don’t want to miss.-----------------------------Connect with Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Connect with Ashish Barve on LinkedIn at https://www.linkedin.com/in/ashishbarve/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletter------------------------------Timestamps:00:00 – From the Shop Floor to CIO: Ashish Barve’s Global Tech Journey01:03 – Starting on the Manufacturing Shop Floor and Entering IT02:26 – Building Analytics Organizations at Honeywell and Ecolab03:29 – Leading Digital Supply Chain at a Fortune 10 Company (McKesson)04:42 – Why CIOs Must Be “Bilingual” in Business and Technology05:55 – IT as a Value Driver: Revenue, Cost, and Capital Efficiency06:10 – Why IT Has Become a Strategic Business Partner07:12 – Common Business Challenges Across Sales, Finance, and Supply Chain08:11 – The #1 Supply Chain Problem: Demand Forecasting and Demand Variability09:30 – Why Productivity Gains Matter Most on the Shop Floor10:05 – From Dashboards to Insights: The Evolution of Analytics Teams11:16 – How Data-Driven Decisions Prevent Lost Sales12:34 – Why Empty Shelves Destroy Customer Trust13:38 – AI in Supply Chain: Where It Actually Creates Value14:06 – Improving Forecast Accuracy by 5–10% with AI15:29 – Automation, AR/VR, and Reducing Human Error on the Shop Floor17:13 – Robotics and the Future of Distribution Centers17:41 – AI Hype vs Reality: Managing Expectations18:23 – When Will AI Truly Run Supply Chains?19:43 – Why AI Is About Augmentation, Not Replacement22:58 – New Human Roles in an AI-Driven Supply Chain24:44 – Why Humans Still Correct AI Forecasts26:28 – How CIOs Build Business Cases for AI and ERP Investments27:14 – The 3 Pillars of Every Successful Business Case28:59 – Why Tech Fails When It’s Chasing Shiny Objects30:21 – Enterprise vs Mid-Market: Different Investment Strategies31:47 – When Technology Becomes a Cost Center32:23 – What CIOs Look for in Consulting and Technology Partners33:14 – Time, Money, and Proven Delivery: Vendor Differentiation35:01 – Why Culture and Ways of Working Matter in Partnerships38:34 – Childhood Curiosity and the Mindset of a Problem Solver39:49 – Why Obsession with the Problem Matters More Than the Tool42:46 – The PIE Career Framework: Performance, Image, Exposure44:09 – Why Performance Alone Is Not Enough46:40 – How Technologists Build Brand, Trust, and Visibility48:25 – Why Cross-Functional Experience Is Critical for the C-Suite50:10 – Becoming the ‘Orchestrator’ at the Executive Level52:34 – Mentorship vs Sponsorship: What Accelerates Careers55:53 – AI, Creativity, and the Future Workforce57:05 – Why Creativity and Critical Thinking Still Matter01:02:29 – What Success Really Means: Professional, Personal, and Family01:07:26 – Defining a Tech Legacy: People Results Over Technology

What makes a university education relevant in a world where you can Google anything?In this segment of Tech Legacies podcast, Gaurav Shekhar, Associate Dean at UT Dallas, explains the irreplaceable role of universities: not just to teach skills, but to develop independent thinkers who can solve tomorrow’s problems, even ones we haven’t even defined yet.He also shares:Why corporate training and bootcamps can’t replace the big-picture thinking cultivated in universitiesHow academic-industry partnerships with companies like Tableau and Alteryx build real-world readinessThe power of gamified competitions to build confidence, teamwork, and industry-level problem-solving skillsWhether you're a student, educator, or lifelong learner, this conversation will change how you think about higher education and how it prepares future tech leaders.

What does it mean to teach and learn in an AI-first world?In this thoughtful exchange, Gaurav Shekhar, Associate Dean at UT Dallas, explores how artificial intelligence is reshaping higher education, the future of work, and our understanding of what only humans can do. From AI’s historical roots to its sudden leap into mass adoption, he shares why we’re now in the “golden age of AI” and why embracing it responsibly is essential.Topics include:Why AI isn’t new… but it is newly accessibleHow educators are rethinking AI use across different types of coursesThe meaning of “responsible AI” in legal, social, and ethical termsHow AI is helping us rediscover the value of human connectionWatch this clip to hear how Gaurav is preparing students for a future shaped by AI but still powered by humanity.

What happens when a curious kid in New Delhi never puts his hand down?Gaurav Shekhar, Associate Dean at UT Dallas, reflects on how growing up in India shaped his leadership style, his love of experimentation, and his passion for bridging academia with industry. In this episode of Tech Legacies Podcast, Gaurav shares personal stories of fearless curiosity, supportive teachers, and why he now walks into meetings without a pitch deck… and leaves with a mission.You’ll hear: Why childhood encouragement matters more than we realizeHow to start powerful conversations with just one questionThe value of showing up without a script and leading with purpose

What if college is preparing you for something deeper than just technical skills?In our interview series Tech Leaders Untold, Fanny Dunagan sits down with Gaurav Shekhar, Associate Dean at the University of Texas at Dallas. He shares what higher education really teaches and why confidence, independent thinking, and real-world connections matter more now than ever.We dive into:✅ The “confidence gap” no one talks about in school✅ How universities can stay relevant in the age of AI✅ The power of mentorship and bridging academia with industry📌 Whether you're a student, mid-career professional, or industry leader, this episode will challenge your assumptions about education, talent, and the future of work.-----------------------------Connect with Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Connect with Gaurav Shekhar on LinkedIn at https://www.linkedin.com/in/gauravshekhar/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletter-----------------------------

What if education worked like your smartphone?In this segment from Tech Leaders Untold, former 7-Eleven and Blockbuster CEO Jim Keyes lays out a bold, scalable plan to reimagine American education: an Education Operating System (EOS).Just like Apple’s iOS unlocked a world of innovation, Jim argues that EOS could create universal access to high-quality learning tools, individualized education for every student, and real-time connections between students, teachers, and edtech providers; all while ensuring privacy, security, and interoperability.You’ll hear:Why 13,000 different school systems create a broken, fragmented experienceHow a national EOS could level the playing field for every learner and educatorWhat real personalized learning looks like in an AI-enabled classroomHow EOS could bridge the digital divide and increase third-grade literacy nationwideWhy Jim believes we need a modern-day JFK-style moonshot to make this happenIf you care about the future of education, AI in the classroom, or building a more equitable system for all, this conversation will inspire you.

Think 7-Eleven is just cheap snacks and Slurpees? Think again.In this segment of Tech Legacies podcast, former 7-Eleven and Blockbuster CEO, Jim Keyes shares how 7-Eleven Japan quietly became one of the world’s most advanced retail operations… decades before data-driven retail became trendy.Jim explains how, even in the 1990s, 7-Eleven Japan was using real-time data and logistics to deliver fresh food multiple times a day, manage precise inventory forecasts, and empower store managers to adapt based on real customer insights, not just algorithms.More than just a story about innovation, it’s a lesson in how technology should enhance, not replace, human intelligence.You’ll learn:How 7-Eleven Japan used data warehousing before it was coolWhy logistics + local insight = retail magicWhat U.S. convenience stores still get wrongWhy the future of retail blends AI with the eyes and ears of the people on the groundIf you're into retail innovation, leadership, or tech culture in Japan, this story will surprise and inspire you.

Everyone thinks Netflix killed Blockbuster. But former CEO Jim Keyes says the real story is very different.In this TECH BYTE clip from Tech Leaders Untold, Jim reveals what really happened behind the scenes: how Blockbuster was actually ahead of its time in streaming, why a potential deal with Enron could have changed entertainment forever, and why Netflix’s $50 million offer wasn’t the sure bet history makes it out to be.He also shares the lost story of Blockbuster's Total Access, a hybrid DVD-by-mail and in-store exchange model that beat Netflix’s convenience long before streaming took off.What went wrong? Bandwidth. Timing. And the 2008 financial collapse that crushed the company’s transformation just as it began.If you think you know the Blockbuster story, think again.You’ll learn:Why Blockbuster’s tech strategy was years ahead of competitorsThe untold role of Enron and Movielink in early streamingWhy Netflix wasn’t the obvious winner in 2000How timing and perception shaped one of the biggest myths in business

Host Fanny Dunagan talks with Jim Keyes, former CEO of 7-Eleven and Blockbuster. Sometimes called the Corporate Yoda, Jim discusses his multi-faceted career and vision for technology and education. Topics include:AI and the future of decision-makingLessons from Blockbuster’s misunderstood collapseEmpowering frontline workers with tech (not replacing them)The cultural pressures that keep people from standing outWhy the U.S. needs a national education operating systemHow astronauts and CEOs experience the “overview effect”Jim shares his inspiring journey from a small-town upbringing to leading major corporations, highlighting the role of curiosity, resilience, and education in his success. They discuss the transformative potential of technology in retail and education, including Jim's innovative proposal for an Education Operating System (EOS) to revolutionize learning globally. The episode also delves into Jim's passion for aviation and the broader lessons he draws from the aerospace field. Join this insightful conversation to learn how education and technology can shape a better future.00:00&nbsp;Introduction to the Tech Leaders Untold Podcast01:24&nbsp;Meet Jim Keyes: A Modern Renaissance Man06:00&nbsp;Jim's Early Life and the Power of Education15:58&nbsp;The Journey from McDonald's to Corporate Success21:18&nbsp;Embracing Change at 7-Eleven32:01&nbsp;The Blockbuster Era: Challenges and Innovations39:50&nbsp;The Power of Education and Personal Responsibility40:21&nbsp;Inspiration Behind the Book Title42:50&nbsp;The Role of Fear in Education48:24&nbsp;A Vision for a Unified Education Operating System51:07&nbsp;The Potential of Technology in Education01:01:40&nbsp;Micro-Scholarships and Gamifying Education01:04:49&nbsp;Aviation and Personal Passions01:14:12&nbsp;Reflections on Legacy and Inspiration01:16:59&nbsp;Closing Remarks and Call to ActionIf you're a tech leader, educator, innovator, or lifelong learner, this episode will change how you think about leadership and what it means to build a better future.-----------------------------Connect with Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Connect with Jim Keyes on LinkedIn at https://www.linkedin.com/in/james-keyes-a0947215/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletter-----------------------------Timestamps:00:00 Introduction02:00 Why They Call Him the “Corporate Yoda” of Leadership and Innovation 04:15 How Curiosity Became the Secret Weapon Behind Every Great Leader 06:43 From Poverty to CEO: The Power of Education to Change a Life 10:36 Teachers, Mentorship &amp; the Unsung Heroes Who Shape the Future 16:06 What he's learned About Leadership, Grit &amp; Excellence 18:45 The Hard Truth: Why Standing Out at Work Makes People Uncomfortable 23:05 Change = Opportunity: The Mindset Every CEO Needs in Times of Disruption 25:51 How 7-Eleven Japan Used Data &amp; Technology to Revolutionize Retail 34:49 Thank you to our sponsor, CG Infinity32:33 The Real Reason Blockbuster Failed (And Netflix Had Nothing to Do with It) 40:18 How AI and Tech Can Fix America’s Broken Education System 48:34 Inside the Vision: America’s “Education Operating System” (EOS) Explained 55:00 A JFK Moment for Education: The Moonshot for 100% Literacy 1:05:19 Flying at 45,000 Feet: Lessons on Perspective, Purpose &amp; Legacy 1:14:20 My Legacy: Why Knowledge, Curiosity &amp; Faith Still Matter in the AI Age 1:19:14 Closing Thoughts &amp; Tech CXO Launchpad

What’s the secret to uniting an entire region’s tech ecosystem for 30+ years?Meet Tech Titans, North Texas’ leading technology trade association. From its telecom roots in 1994 to today’s thriving community of AI, cybersecurity, and innovation leaders, Tech Titans has become the hub for connection, collaboration, and growth.In this episode, you’ll hear from Paul Bendel, Executive Director of Tech Titans on how they:🔹 Bring tech professionals together through powerful networking and industry forums🔹 Support entrepreneurs with innovation programs and education🔹 Inspire the next generation with a STEM initiative that’s reached 20,000+ students🔹 Celebrate excellence with the Tech Titans Awards Gala, drawing 500+ leaders annuallyIf you’re a tech professional, entrepreneur, or executive, this is your gateway to the people and programs shaping the future of technology in North Texas and beyond.👉 Watch now to discover how Tech Titans continues to build networks, leaders, and future talent.-----------------------------Connect with Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Connect with Paul Bendel of Tech Titans, https://www.linkedin.com/in/paul-bendel-7938119/Learn more about Tech Titans at https://techtitans.org/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletter

What does it really take to thrive in the Tech C-Suite today?Gone are the days when CIOs and CTOs were simply the smartest people in the room. Today’s tech leaders must be conductors—orchestrating vendors, partners, and specialist teams across AI, cloud, cybersecurity, and beyond.In this conversation, Trude Van Horn and Kris Fitzgerald share why the modern Tech C-Suite is:🔹 Orchestrators, not executors – aligning people, processes, and technology🔹 Wearing multiple hats – finance, risk, and legal alongside technology🔹 Moving from reactive to proactive – advising CEOs on innovation and business models🔹 Inspiring teams – building trust, alignment, and the courage to innovateThe CIO and CTO roles are no longer about doing—it’s about leading, inspiring, and balancing the risks of disruption with the demands of reliability.👉 Watch now to uncover how the Tech C-Suite is evolving, and what skills will define the next generation of technology leaders.

Top tech executives join host Fanny Dunagan to reveal their untold stories about innovation, the role of IT, managing teams, and using technology to get ahead in your career. Based in the Dallas-Forth Worth area as the CEO of PathLynks, Dunagan talks to CEOs, CIOs, and CTOs from across the corporate universe, from AT&amp;T to Verizon to Hasbro.

Welcome back to our special series of interviews called Tech Leaders Untold! In this episode:The role of the CIO and CTO has transformed from keeping systems running to shaping the future of entire organizations Host Fanny Dunagan sits down with three seasoned leaders to unpack the evolution of the Tech C-Suite:Gertrude Van Horn – SVP &amp; CIO at Cien.ai, Former CIO at NCH CorporationKris Fitzgerald – COO at Unknot.id, Former CTO at NTT DATA ServicesPaul Bendel – Executive Director of Tech Titans, the leading technology association in North TexasTogether, they explore how today’s tech leaders must master more than technology. They must be orchestrators, communicators, and visionaries guiding CEOs and boards through rapid change.What You’ll Learn in This Episode:Why CIOs and CTOs are now strategic drivers, not back-office operatorsHow AI is reshaping leadership, strategy, and cultureThe new balance between risk, innovation, and business outcomesWhy soft skills like vulnerability, curiosity, and communication matter more than everHow Tech Titans organization is fueling North Texas innovation, forging powerful connections, and inspiring the next generation of STEM leadersThe conversation blends decades of C-suite experience with future-focused insights on AI, orchestration, and leadership. If you want to understand what it really takes to thrive in the evolving tech ecosystem, this episode is a must-watch.Whether you’re a CIO, CTO, aspiring leader, or part of the North Texas technology community, you’ll walk away with practical lessons and a renewed perspective on the human side of tech leadership.-----------------------------Connect with Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Connect with Gertrude Van Horn on LinkedIn at https://www.linkedin.com/in/gertrudevanhorn/Connect with Kris Fitzgerald on LinkedIn at https://www.linkedin.com/in/kris-fitzgerald-baa72/Connect with Paul Bendel on LinkedIn at https://www.linkedin.com/in/paul-bendel-7938119/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletter--------------------------📖 Episode Chapters:00:00 – Augmenting, Not Annihilating Your Intelligence00:50 – Welcome to Tech Leaders Untold Podcast x Tech Titans02:16 – Meet the Tech C-Suite Leaders04:39 – The CIO Role 20 Years Ago06:02 – From Back Office to Boardroom07:24 – Data Centers to the Cloud09:05 – Build or Buy? Lessons from the Past10:31 – Why 80% of AI Projects Fail12:09 – The Modern CIO: The Art of Orchestration14:03 – From Smartest in the Room to Chief Orchestrator16:12 – Culture Is the Real Strategy17:46 – Leading Change in the AI Era19:05 – Curiosity and Vulnerability in Leadership23:36 – Teaching, Mentorship &amp; Lifelong Learning25:13 – Skills Every Tech Leader Needs by 203026:07 – Facing Self-Doubt in the C-Suite28:25 – Overcoming Self-Doubt Through Collaboration29:39 – Inside Tech Titans: North Texas’ Tech Powerhouse30:37 – The Four Pillars of Tech Titans34:39 – Why In-Person Networking Still Matters38:07 – How to Learn AI in 30 Minutes a Day40:23 – AI Hype vs. Reality: What’s Working Now43:28 – Quantum Computing: The Next Big Leap45:21 – Building Human Connection in a Digital World49:09 – How Gen Z Views AI and Networking51:47 – Why Networking Still Builds Careers53:31 – Rapid-Fire Leadership Lessons55:32 – Final Advice for Future CIOs &amp; CTOs57:07 – Closing Thoughts &amp; Tech CXO Launchpad

Welcome back to our special series of interviews called Tech Leaders Untold. In this episode, we dive into: Fanny Dunagan, CEO of PathLynks, steps into the hot seat to reveal the surprising twists, tough lessons, and untold stories behind her journey.From civil engineer to entrepreneur, from quiet immigrant kid to bold storyteller, Fanny shares how she turned painful career setbacks into growth, built PathLynks into a thriving content agency, and created Tech Legacies to spotlight courageous tech leaders.This isn’t just a career journey. It’s a playbook for every leader who’s ever wondered: "What if I stopped hiding?" You’ll also discover: – The career moment that nearly broke her (and what she learned) – How video became her secret “trust accelerator” – Why visibility, not perfection, drives opportunity in tech – The childhood story that shaped her voice as a leaderThis isn’t just a story about career success. It’s about visibility, vulnerability, and leading with authenticity. If you’re a tech professional, leader, or someone reinventing your career, this episode will leave you rethinking how you show up, lead, and tell your story.-----------------------------Connect with Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Connect with Dan Sieger on LinkedIn at https://www.linkedin.com/in/danielsieger/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletter-------------------------------📖 Episode Chapters00:00 – Intro: Flipping the Script on Tech Leaders00:03 – Why Every Leader Must Be Seen and Heard01:35 – How PathLynks Was Born from a Job Fair04:48 – First Big Break in Tech Consulting07:57 – From Self-Promotion to Powerful Idea Promotion09:15 – Why Tech Professionals Deserve a Seat at the Table11:59 – How Video Became the Ultimate Career Growth Tool15:21 – Video as the Fastest Trust-Building Accelerator18:15 – Storytelling + Video: The Secret to Influence21:25 – The Untold Story Behind Tech Legacies Podcast24:16 – Childhood Lessons That Shape Tech Leaders26:36 – Finding Your Voice (and Helping Others Do the Same)28:12 – How Technology Changed My Family’s Future Forever30:38 – The Guest Who Taught Me to Dream Bigger33:14 – My Toughest Career Setback (and What It Taught Me)36:27 – Toys, Tech, and the Magic of Storytelling39:43 – Why I Build Lego Sets to Relax and Recharge41:12 – Redefining Success: Why Time Freedom Matters Most43:38 – My Legacy: Helping Every Voice Be Seen and Heard45:33 – Exclusive: Tech CXO Excellence Program for Future Leaders

Discover how Artecia Wilson, Director of Technology at AT&amp;T, built a successful 29-year career by combining curiosity, problem-solving, and leadership in the world of tech innovation. In this episode of Tech Leaders Untold Podcast, she shares her approach to AI governance, overcoming challenges, and leaving a lasting legacy.Artecia's journey from customer service to leading data and AI governance at AT&amp;THow pattern recognition and curiosity led to uncovering a major fraud ringThe importance of stakeholder engagement and checks and balances in AI governanceLessons on pitching projects to executives and building productive relationshipsAdvice for the next generation of tech professionals and insights on the future of AI in telecomTune in to get actionable career advice and insider perspectives on technology leadership!Connect with Artecia Wilson on LinkedIn at https://www.linkedin.com/in/artecia-wilson-a2726683/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Timestamps:00:00 – 🔍 Intro00:49 – 🎧 Welcome to Tech Legacies 01:22 – 🏁 Her 29-Year AT&amp;T Journey Begins 02:18 – 💡 Falling in Love with Tech 02:54 – 🌍 Leading Global Data Governance 03:56 – 📞 Legacy Tech: Calling Cards &amp; Landlines 05:18 – 🧠 Pattern Recognition Uncovers Fraud 07:21 – 🔄 Reverse Engineering for Insight 08:50 – 🧽 Cleaning Lessons = Life Framework 09:55 – 🔎 Fueling Curiosity from Childhood 12:06 – 👥 Collaboration &amp; Innovation at Work 13:33 – 🧭 Guiding Principles for AI Governance 14:47 – 💬 How to Pitch to Executives 18:09 – 🧳 Navy Brat = Corporate Agility 20:12 – ❤️ People Skills: See, Hear, Value Others 21:08 – 🎭 From Painfully Shy to Big Personality 22:39 – 🌐 Multilingual Roots &amp; Cultural Insight 23:09 – 🎙️ Inspiring the Next Generation 24:41 – 🧠 Her Top 3 Career Tips 25:44 – 💪 Courage to Take Initiative 27:01 – 🌟 Mentorship &amp; Milestone Moments 28:10 – 🧠 Telecom Trends &amp; Generative AI 29:09 – 🤝 The Human Touch in Tech 30:09 – ☕ A Role That Changed Everything 32:09 – ⚙️ Building Remote Monitoring Systems 33:32 – 🧱 Her Legacy: Tangible, Lasting Impact 34:55 – 🧠 The Power of Curiosity &amp; Collaboration 35:47 – 🚀 About Tech CXO Excellence Program

In this episode, we sit down with a forward-thinking leader in future technology at Verizon who’s challenging everything you thought you knew about working in tech. From AI innovations and multimodal technology to rethinking career paths, this conversation breaks the mold of what a traditional tech journey looks like.Vidhya Seran is the Associate Director of Future Technology at Verizon.We explore how multimodal AI—combining video, audio, and text—is transforming industries like security, telecom, and transportation. Our guest shares use cases and explains how AI is being used not just for productivity, but to enhance real human experiences.But this episode isn’t just about tech—it’s about breaking industry norms. You’ll hear powerful insights on:Why working at startups can accelerate your careerHow to build a meaningful career without chasing titlesWhy having fun at work is more than just a nice-to-have—it's essentialHow failure and risk-taking are underrated superpowers in techIf you’ve ever felt boxed in by traditional career expectations—or you’re curious about where AI is really headed—this episode will challenge your mindset and inspire you to lead on your own terms.Connect with Vidhya on LinkedIn at https://www.linkedin.com/in/vseran/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Timestamps:00:00 - Intro00:51 - Guest Introduction Vidhya Sera01:18 - Defining Future Technology02:52 - Multimodal AI Research04:07 - AI Use Case: Security Cameras05:35 - AI in the Telecom Industry07:40 - Vidhya's Background in AI09:40 - Childhood Influences on Tech13:33 - Startup Career Path18:26 - Overcoming Fear of Failure20:12 - Maintaining Faith in Career Choices24:46 - Overcoming Fear of Public Speaking25:21 - Having Fun at Work29:34 - What kind of legacy you want to leave behind?32:19 - Conversation Card: Overcoming Fear34:45 - Tech CXO Excellence Program36:20 - Outro

Tune in to an inspiring conversation with Todd Kackley, VP and Global CIO of Textron, highlighting his leadership journey, resilience, and innovations in aerospace and defense. Todd discusses Textron’s pioneering developments, including electric aircraft, model-based engineering, and AI-driven maintenance solutions that enhance efficiency and safety. He shares his personal battle with cancer, navigating three recurrences while maintaining his role as a transformational leader. His story emphasizes vulnerability, trust in his team, and balancing health with professional responsibilities. The discussion also explores challenges in the aerospace industry, such as talent gaps and evolving technologies, alongside Todd’s passion for fostering the next generation of leaders and driving impactful change.Connect with Todd on LinkedIn at https://www.linkedin.com/in/todd-kackley-564aba/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/00:00 Intro01:16 guest Introduction Todd Kackley01:27 What is Textron03:28 Exciting Trends in Aerospace and Defense04:19 Electric Aircrafts12:15 Talent Gap in Airspace and Defense 17:57 CG Infinity18:44 How did you end up in technology?22:41 Technology will always take care of itself24:00 Cancer Scare30:56 How did you handle the challenges32:50 What would you say to your team now34:20 Did having cancer changed you as a leader?36:08 Was work a blessing during that time?37:25 Early Detection38:59 Conversation Cards41:10 Like and Subscribe42:29 Tech CXO Excellence Program43:39 Outro

Do you remember Strawberry Shortcake? Care Bears? Boba Fett? Wait till you hear the iconic stories behind the creation of these toys with former VP at Hasbro, Tonka Toys Division and original Kenner Star Wars action figure engineer, Jacob Miles.Connect with Jacob on LinkedIn at https://www.linkedin.com/in/jacobrmiles/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Timestamps:00:00 Intro02:16 Toys are not just for kids03:01 Guest Introduction Jacob Miles03:36 Jacob tell us about yourself07:19 Did you ever think Star Wars will be that big?08:31 Best advice you have ever received09:46 When George Lucas came to you11:29 How did you develop Strawberry Shortcake15:42 6 Million Dollar Man and Bionic Woman16:19 NBC video featuring Jacob Miles19:57 Were the Star Wars Figures Injection Molded?22:58 What was the lowest point in your career?26:13 How do you see AI impacting the toy industry?28:12 Boba Fett Prototype32:42 How much did the Boba Fett prototype sell for?34:32 Where do you see the future of the toy industry36:54 Kenner Toy Catalog from 198537:59 The Care Bears40:00 Star Wars Figure Catalog42:19 Collector Coins43:04 Light Saber Catalog43:59 Toy Unboxing44:38 Good Luck Bear47:16 CG Infinity49:04 Original Star Wars The Empire Strikes Back Collector Case52:40 The Christmas Story58:18 What should they look for when collecting?01:01:00 Outro

What does it take to go from working the midnight shift in an insurance company to becoming CIO across multiple industries?Edward Gustenhoven is the CIO of Dal-Tile LLC and former tech executive at Pabst Brewing Company, Deutsch Family Wine &amp; spirits, Photronics and Diageo.He had an unconventional path to becoming a tech leader - he started working in a computer room on the graveyard shift right out of high school, without going to college.He emphasizes the importance of trust, integrity, and good communication when leading teams, especially during challenging projects like ERP implementations.He advises against overthinking and paralysis by analysis, and instead advocates for having a clear plan and process while being flexible to change.Connect with Edward on LinkedIn at https://www.linkedin.com/in/egustenhoven/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Timestamps:00:00 Intro00:42 Guest Introduction Edward Gustenhoven01:10 What is the best piece of advice you have ever received?01:52 Untraditional Education Path03:40 A day in the life of an 18 year old Edward05:26 From a dark computer room to Tech Executive07:01 We live in a cloud and software world07:51 Low points in your career and how you overcome it?08:32 Overthinking things10:11 Top 3 ERP Lessons you have learned11:22 How do you build trust?12:59 Going from Fear Based to Trust and Integrity14:14 CG Infinity14:57 How do you hire someone you can trust?16:49 How did you find your mentors?20:04 What have you learned from the beverage industry?22:00 What is the key to giving someone undivided attention?24:36 What is the secret to a successful marriage and how it applies to work?26:22 How do you handle self doubt and uncertainty?27:16 Conversation cards30:13 What kind of legacy do you want to leave behind?31:38 Tech CXO Excellence Program33:57 Outro

Can a career in military service help prepare you for a career in technology?Michael Anderson is the Deputy CTO and former CISO at Dallas Independent School District. We follow his career from being a Staff Sergeant to being a Network Manager in the military service, to being a WAN Technician, and eventually moving up to a technology executive. Michael is also the Founder and CEO of Your Thought Life Mindset Coaching, where he helps clients overcome mindset challenges so they can achieve their goals, aspirations, and dreams. He's also the host of Your Thought Life MIndset Podcast which is one of the fastest up-and-coming mindset podcasts in the self-development space.Connect with Michael on LinkedIn at https://www.linkedin.com/in/yourthoughtlife/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Timestamps:00:00 Intro01:34 Guest Introduction Michael Anderson02:15 Pivotal Childhood Memory04:55 Experience in the Armed Service08:41 Piece of advice you got from the Armed Services10:25 From Armed Services to Tech13:00 CG Infinity14:00 What was your first job in tech?14:42 Are the Armed Services better in information security?17:29 Mindset and Lifestyle coach19:18 Top barrier for people to succeed23:22 Work life balance in tech26:27 Friday Night Ritual30:15 What kind of legacy you want to leave behind?31:32 Conversation Cards36:25 Tech CXO Excellence Program37:25 Outro

How do you juggle motherhood and the high pace of consulting? How do you find mentors and support in consulting?Sook Chua is a Partner at EY Americas Technology Consulting, Cloud Practice. Her career spans across consulting at IBM, PwC and Arthur Andersen.Connect with Sook on LinkedIn at https://www.linkedin.com/in/sook-chua/Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletterConnect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/Timestamps:00:00 Intro01:08 Guest Introduction Sook Chua01:36 What is the best advice you have ever gotten?05:03 What sparked your interest in technology?06:42 How did you get into developer mode07:55 Influence from Childhood09:42 Consulting is not for the faint of heart10:50 What is the best part of consulting?12:25 What is the toughest part of consulting?14:20 CG Infinity15:07 Considering children17:05 It takes a village21:00 How do you find mentors22:07 What's your take on AI?24:10 Conversation Cards27:26 What kind of legacy you want to leave behind?30:03 Tech CXO Excellence Program32:03 Outro