PODCAST · technology
Tech Tip Podcast
by QubicaAMF
Tech Tip podcast presents practical advice and guidance from QubicaAMF certified technicians, Max Training specialists and industry leaders on various topics related to products and services.Whether you are a center mechanic, owner, or simply an avid bowling enthusiast, the Tech Tip podcast is a valuable resource you will want to take advantage of. The podcast aims to empower its audience with knowledge and practical solutions to make the most out of your equipment and technology to make an amazing bowling experience.
Episodes
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Ep124 Time Change Ready
Daylight savings time can affect more than just the clocks at your bowling center. In this episode, Orly and technical documentation specialist David Atkins explain how Conqueror and Windows handle the time change, what settings to check, and why keeping your system time accurate is important for...
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Ep123 Ball Cloth Basics with guest Mark H.
In this episode of the QubicaAMF Tech Tip Podcast, Electro-Mechanical Support Specialist Mark shares simple maintenance tips that can help prevent ball return issues and improve the bowler experience. Learn why regularly cleaning ball wiper cloths, removing oil buildup, and maintaining ball…
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Ep122 Service Call Details with guest Demarcus Kearney
Demarcus Kearney breaks down BES NV service calls and the key settings in Q Portal and Conqueror that can be easy to miss. Learn how to make sure service calls appear and how your team can access the details when a customer needs assistance. Demarcus also shares information on an upcoming…
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Ep121 Center Punch Lighting with guest Charles Craig
Discover how Center Punch deck lighting can transform the bowling experience. Guest Charles Craig breaks down how to set up, schedule, and customize lighting through Conqueror, including creating themed effects for birthdays, holidays, sports teams, and more.
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Ep120 Warning Messages with guest Charles Craig
Learn how to customize the warning message in Conqueror to keep guests informed, improve safety, and share important center-specific information. Charles Craig explains where to find the setting, how to update the message, and how to add helpful notices about important things.
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Ep119 Tech Wizard Updates with guest Charles Craig
Keeping your bowling center running smoothly starts with the right tools. In this episode, Charles Craig joins us to discuss the latest updates to the Tech Wizard app and how it helps simplify maintenance, track service schedules, troubleshoot issues, and keep your equipment performing at its…
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Ep118 Managing Neoverse Brightness and Animations with guest Larry Denecke
Can Neoverse be adjusted for league play? Absolutely. In this episode of the QubicaAMF Tech Tip Podcast, Larry Denecke explains how to darken the Neoverse LED Video Wall, disable animations, and use league-friendly backgrounds to create a more comfortable experience for competitive bowlers.
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Ep117 Square Packages with guest Greg Dow
In this episode of the QubicaAMF Tech Tip Podcast, Orly welcomes Greg Dow, Operations Consultancy Specialist on the QubicaAMF Training Team, to break down the new Packages feature for the Conqueror + Square POS integration. Greg explains how bowling centers can create and manage packages for...
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Ep116 Access Granted with guest Charles Craig
Hiring seasonal staff or onboarding new employees? Setting up user accounts the right way is an important first step. In this episode of the QubicaAMF Tech Tip Podcast, Orly is joined by MAX Trainer Charles Craig to walk through how to create and manage employee accounts in Conqueror. Learn how…
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Ep115 The Importance of Conqueror Updates with guest V LeVine
Keeping your Conqueror system up to date is one of the simplest ways to protect your center, improve performance, and ensure you have access to the latest features. In this episode of the Tech Tip Podcast, Orly is joined by V Levine, to discuss why regular Conqueror and Windows updates matter…
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Ep114 Summer Menu Prep with guest Charles Craig
Summer often brings menu changes, seasonal specials, and pricing updates. In this episode of the QubicaAMF Tech Tip Podcast, Orly and Max Training Specialist Charles Craig walk through how to manage menu items in Conqueror POS, including temporarily marking items as unavailable, updating prices,...
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Ep113 SuperTouch Trouble Shooting with guest David Atkins
What should you do when a SuperTouch freezes, stops responding, or displays a 199 boot error? In this episode of the QubicaAMF Tech Tip Podcast, Orly welcomes first-time guest David Atkins, Technical Documentation Specialist at QubicaAMF. David walks through common SuperTouch issues and shares...
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Ep112 Bowling Memories with guest Demarcus Kearney
In this week’s episode of the QubicaAMF Tech Tip Podcast, host Orly is joined by first-time guest and QubicaAMF Max Trainer, Demarcus Kearney. Together, they dive into one of the newest and most exciting features of the BES NV management system: Bowling Memories. Demarcus breaks down what Bowling...
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Ep111 Square Pairing with guest V Levine
Having trouble connecting your Square terminal? This episode of the QubicaAMF Tech Tip Podcast walks you through the full pairing process. V Levine breaks down the process in a simple step-by-step lesson.
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Ep110 Logo On The Lanes with guest Larry Denecke
Want to take your bowling center experience to the next level? In this episode, we dive into how you can use the Neoverse wall to create unforgettable moments, from displaying birthday shoutouts to showcasing corporate logos and sponsorships. Learn how easy it is to upload custom images, build...
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Ep109 Lift Issues with guest Mark Henderson
Is your ball lift running slow or nonstop? In this episode, Orly is joined by QubicaAMF's Mark Henderson to break down the most common causes behind this issue. From misaligned sensors and wiring problems to coupling and motor checks, Mark walks through simple, practical troubleshooting steps to...
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Ep108 No Comm with guest Charles Craig
Running into a “No Comm” error at the front desk? In this episode, we break down what it means, why it happens, and the simple steps you can take to get your lanes communicating again.
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Ep107 Menu Move with guest Charles Craig
In this episode of the QubicaAMF Tech Tip Podcast, Orly is joined by Max Trainer Charles Craig to break down a recent update to BES NV scoring and what it means for your center. With a redesigned interface comes a few changes, including where to find familiar tools like the pin spotter function....
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Ep106 Conqueror License with guest Charles Craig
Running into a Conqueror activation error and not sure what to do next? We’ve got you covered. In this episode, we walk through why it happens and how you can fix it fast to keep your center running smoothly.
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Ep105 Know Your Error Codes with guest V LeVine
Getting error codes like 199 or 203 on your lanes? In this episode, we break down what these common errors mean and the simple steps you can take to troubleshoot and get back up and running quickly.
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Ep104 Chat Support with guest Elliot Rucker
Did you know you can now connect with QubicaAMF tech support through live chat in addition to calling? In this episode, we break down how the chat feature works, how to access it, and how it can help when troubleshooting equipment in your center. Whether you prefer phone or chat, support is…
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Ep103 Stop the Streaks with guest Mark Henderson
Why is your lane machine leaving streaks—and what can you do to fix it? In this episode of the QubicaAMF Tech Tip Podcast, Orly sits down with tech support expert Mark Henderson to break down some common causes and simple fixes. From squeegee adjustments to maintenance tips, this episode covers...
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Ep102 Faster Fun with guest Larry Denecke
Simplify sales, reduce button clicks, and improve guest flow. On this episode of the Tech Tip Podcast Larry Denecke joins the show to explain how Experiences help centers deliver fun faster.
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Ep101 Support Simplified with guest V LeVine
What happens when Conqueror won’t activate or your server says the hardware key isn’t present? Join Orly and with guest V LeVine from the QubicaAMF Tech Support team as they walk through two common error messages and the simple steps to resolve them.
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Ep 100_Branding Your Bowling Center with BES NV Identity
In this milestone 100th episode of the QubicaAMF Tech Tip Podcast, Orly welcomes back guest Charles Craig to cover the BES NV Identity feature. Charles breaks down how centers can use BES NV Identity to customize logos, colors, SuperTouch backgrounds, and on-lane visuals, creating a more personal...
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Ep99 Back It Up with guest Kerry McCollough
Technical Support Representative Kerry McCollough shares why backing up your data is critical and how easy it can be. Kerry explains what bowling centers should back up, including BLS league data and other important business files, where to find them, and how often to do it. Learn simple ways to...
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Ep98 Are You Behind with guest Charles Craig
Keeping your Conqueror system up to date might be the easiest way to prevent problems before they start. In this episode of the QubicaAMF Tech Tip Podcast, Orly is joined by Max Trainer Charles Craig to break down why Conqueror updates matter, how the update process actually works, and what…
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Ep97 New Year Tech Reset with guest V Levine
A new year is the perfect time to reset not just goals, but your bowling center’s technology too. In this Tech Tip episode, we cover simple but often overlooked habits that can help extend the life of your systems and prevent avoidable downtime. From keeping computers properly updated, setting...
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Ep96 Unlocking Conqueror’s Built In Help Tools with guest Charles Craig
Charles Craig is back this week on the Tech Tip podcast to highlight one of Conqueror’s often overlooked features: the built in help tools. Learn how the on screen question mark icons provide instant, page specific guidance and direct access to the Conqueror user manuals. The discussion covers…
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Ep95 No Signal? Bad Struct? with guest V LeVine
V Levine joins the show to tackle two lane issues centers face: overhead monitors showing “No Signal” and lanes displaying “Bad Struct”. V explains why these problems happen and walks through simple steps to get lanes back up and running.
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Ep94 Troubleshooting a Cash Drawer That Won’t Open with guest Charles Craig
Let's tackle a problem every bowling center has faced at some point: a cash drawer that refuses to open. Max Training Specialist Charles Craig explains why the issue is almost always connected to the receipt printer and walks through simple troubleshooting steps like checking for paper, clearing...
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Ep93 Q Portal Permissions with guest Charles Craig
Max Trainer Charles Craig returns this week for a deeper dive into Q Portal roles, privileges, and everything you need to know for integrating Square at your center. Charles breaks down the four key Square-related permissions, who needs them, and why the right setup is essential.
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Ep92 Error Code Trouble Shooting with guest Connor Borysewicz
In this episode of the QubicaAMF Tech Tip podcast, host Orly welcomes Tech Support Specialist Connor Borysewicz to discuss common error codes encountered in bowling technology. Connor provides a detailed explanation of the error, its implications, and a step-by-step guide on how to troubleshoot…
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Ep91 Unlocking the Power of Q Portal with guest Charles Craig
This week on the Tech Tip Podcast, learn how managers and owners can easily create staff profiles, assign access levels, and open up valuable resources for every team member. From virtual classes to ready-to-use marketing content, the Q Portal is packed with tools designed to streamline…
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S1_Ep90 Keeping Up With Your Web Offers with guest Marty Gouveia
With the holiday rush approaching, there’s no better time to give your Conqueror Web booking site a seasonal refresh. QubicaAMF's Marty Gouveia joins the show to explore how simple updates like adding festive images, reviewing your offers, and other simple adjustments can make a big impact on…
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S1_Ep89 Mastering Neoverse with guest V LeVine
In this episode of the QubicaAMF Tech Tip Podcast, host Orly is joined by first-time guest V LeVine from the Technical Support team. V shares best practices for keeping your Neoverse system running at its best, from smart rebooting routines to cable checks and system updates.
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S1_Ep88 Rolling Out The Environments with guest Marty Gouveia
The holidays are rolling in and your scoring system can help set the mood! In this episode of the QubicaAMF Tech Tip Podcast, Orly welcomes back Field Training Specialist Marty Gouveia to share how to set up environments to transform your center for Halloween, Thanksgiving, Christmas, and beyond....
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S1_Ep87 Fall Tune-Up with guest Marty Gouveia
Orly is back with QubicaAMF Field Training Specialist Marty Gouveia on this week’s episode of the QubicaAMF Tech Tip podcast. They discuss the importance of setting the correct time in bowling systems, especially with the upcoming time change. Marty provides information on how to adjust time...
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S1_Ep86 (Part 2) Essentials For Managing Bowling Leagues with guest Lance Rasmussen
This week on the Tech Tip Podcast Orly Lance Rasmussen from CDE Software is back to answer more questions regarding essential tips for managing bowling leagues, particularly with the upcoming release of BLS 2026.
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S1_Ep85 Essentials For Managing Bowling Leagues with guest Lance Rasmussen
This week on the Tech Tip Podcast Orly welcomes back Lance Rasmussen from CDE Software to discuss essential tips for managing bowling leagues, particularly with the upcoming release of BLS 2026. They cover the importance of upgrading software, preparing for the fall league season, and strategies...
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S1_Ep84 Automating Your MMS Advertising with guest Charles Craig
In this episode of the QubicaAMF Tech Tip Podcast, Orly welcomes back Max Training Specialist Charles Craig to answer a common question: “Can I set my MMS and scoring monitor advertising to change automatically?”
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S1_Ep83 Reports & Printing Problems: Quick Fixes in Conqueror with guest Larry Denecke
In this episode of the QubicaAMF Tech Tip Podcast, host Orly is joined by Max Training Specialist Larry Denecke to answer customer questions. He covers various topics related to bowling technology, including how to generate reservation reports and troubleshoot common printer issues.
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S1_Ep82 Lane Transfer with guest Marty Gouveia
This week on the QubicaAMF Tech Tip Podcast, host Orly and guest Marty Gouveia focus on how to transfer bowlers between lanes using the Conqueror system. They explore both individual and group transfers, providing insights into the steps involved and the rationale behind these actions in a…
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S1_Ep81 Multiple Ball Foul Error with guest Mark Henderson
In this episode of the QubicaAMF Tech Tip podcast, host Orly and guest Mark Henderson discuss the intricacies of bowling technology, focusing on the HyperBowl multiple ball fouls error. Mark provides insights into troubleshooting techniques, emphasizing the importance of checking sensors and...
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S1_Ep80 Harmony Furniture Proper Maintenance with guest Jim Krogsund
Jim Krogsund, a senior product manager at QubicaAMF, joins the Tech Tip podcast to discuss Harmony Furniture. Jim emphasizes the importance of proper maintenance to ensure the longevity of the furniture, detailing cleaning protocols and hardware maintenance tips.
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S1_Ep79 Edge String Pin Rotation with guest Mark Henderson
QubicaAMF Electro-Mechanical Support Specialist Mark Henderson joins the show to discuss the proper way to rotate Edge String Machine pins. View EDGE String rotation graphic.
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S1_Ep78 Talking Neoverse with Tech Support with guest Brad Jobe
Brad Jobe from QubicaAMF Tech Support joins the show to discuss the Neoverse technology used in bowling centers. He covers common troubleshooting, the importance of tech support, and how to effectively reach out for assistance.
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S1_Ep77 QubicaAMF Maximization Resource Notifications with guest Kyle Calcote
QubicaAMF Online Training Team Supervisor Kyle Calcote joins the show to discuss the importance of online training and the new notifications feature for QubicaAMF's Maximization Resource website.
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S1_Ep76 End of Life for Windows 10 with guest Mike Randesi
QubicaAMF Technical Support Manager Mike Randesi joins the show this week to discuss the upcoming end of life for Windows 10 and the transition to Windows 11. He covers the implications of not updating, the functionality of the Conqueror system, and the importance of backing up data before any...
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S1_Ep75 Tip Management/Clearing The Pin Deck with guest Charles Craig
Orly and guest Max Training Specialist Charles Craig discuss essential topics in bowling technology, focusing on managing tips in bowling centers and the process of clearing the pin deck for lane oiling.
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ABOUT THIS SHOW
Tech Tip podcast presents practical advice and guidance from QubicaAMF certified technicians, Max Training specialists and industry leaders on various topics related to products and services.Whether you are a center mechanic, owner, or simply an avid bowling enthusiast, the Tech Tip podcast is a valuable resource you will want to take advantage of. The podcast aims to empower its audience with knowledge and practical solutions to make the most out of your equipment and technology to make an amazing bowling experience.
HOSTED BY
QubicaAMF
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Frequently Asked Questions
How many episodes does Tech Tip Podcast have?
Tech Tip Podcast currently has 125 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Tech Tip Podcast about?
Tech Tip podcast presents practical advice and guidance from QubicaAMF certified technicians, Max Training specialists and industry leaders on various topics related to products and services.Whether you are a center mechanic, owner, or simply an avid bowling enthusiast, the Tech Tip podcast is a...
How often does Tech Tip Podcast release new episodes?
Tech Tip Podcast publishes regularly with 125 episodes available. Check the episode list for the typical release schedule.
Where can I listen to Tech Tip Podcast?
You can listen to Tech Tip Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Tech Tip Podcast?
Tech Tip Podcast is created and hosted by QubicaAMF.
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