PODCAST · business
Tell Me More
by North American Hardware and Paint Association
In this podcast, Renee Changnon, NHPA's Retail Outreach Coordinator, talks to retailers across North America to learn about their careers, unique ideas and retail insights.
Episodes
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2021 Young Retailer of the Year: Alexandria Lavaroni & Jonathan South
This episode of the podcast is the last in a four-part series highlighting the 2021 Young Retailer of the Year honorees. Renee talks with honorees Alexandria Lavaroni of Treat's General Store and Jonathan South of Teghtmeyer Ace Hardware. She also chats with Ruben Muruato of Epicor and Bill Sokol...
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Episode 41 - Victoria Cook-Cranton
On this episode, Renee has a conversation with Victoria Cook-Cranton of Annapolis Royal Home Hardware Building Centre in Annapolis Royal, Nova Scotia. Tune in to hear them discuss the multi-store chain, her nearly 20 year career in the industry and what she's gained from her involvement with the...
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2021 Young Retailer of the Year: Ryan Rennells & Jay Donnelly
This episode of the podcast is the third in a four-part series highlighting the 2021 Young Retailer of the Year honorees. Renee talks with honorees Ryan Rennells of Home Central and Jay Donnelly of Flanagan Paint & Supply. She also chats with Mike Nelson of MiTek and Bill Sokol of Pony Jorgensen,...
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Episode 39 - Kim Peffley
On this episode, Renee is joined by her colleague Kim Peffley. They talk about Kim's journey in the industry, how she now serves retailers as a consultant with NHPA and they focus on soft skills and how they are viewed and improved upon with resources available from NHPA. Music Credits…
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2021 Young Retailer of the Year: Robin Smith & Tyler Nowochin
This episode of the podcast is the second in a four-part series highlighting the 2021 Young Retailer of the Year honorees. Renee talks with honorees Robin Smith of Petersburg Hardware and Tyler Nowochin of Nowco Home Hardware. She also chats with Dave Lewis of Intertape Polymer Group and Glen...
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Episode 37 - Brian Kabat
On this episode, Renee has a conversation with Brian Kabat of Kabat’s Ace Hardware Stores, a chain of five stores in Arizona. They talk about his business, his time in the home improvement industry and have a conversation about the book “Remarkable Retail,” by Steve Dennis. Tune in to learn about...
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2021 Young Retailers of the Year: Colton and Danielle Hallgren & Dani Estenger
This episode of the podcast is the first in a four-part series highlighting the 2021 Young Retailer of the Year honorees. Renee talks with honorees Dani Estenger of Center Hardware as well as double-nominees, Colton and Danielle Hallgren of Osage Hardware. She also chats with Keith Gallagher of...
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Episode 35 - Steve Dennis
On this episode, Renee has a conversation with Steve Dennis, a strategic advisor, speaker and author on retail innovation. They talk about Steve's career, his book Remarkable Retail: How to Win & Keep Customers in the Age of Disruption, and his thoughts on the retail industry. Music Credits:...
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Episode 34 - Gina Schaefer & Ann Marie Buck
On this episode, Renee is joined by Gina Schaefer, co-founder and CEO of A Few Cool Hardware Stores, and her colleague Ann Marie Buck, the company’s human resources manager. They talk about how the team ensures they have a diverse group of employees that feel supported, included and recognized in...
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Episode 33 - Matt Woods
On this episode, Renee has a conversation with Matt Woods, president and CEO of Woods Hardware, a four store chain in Cincinnati and one of the newest members of the NHPA Board of Directors. Tune in to the episode to learn about Matt’s career in the hardware industry and his family business, his...
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Episode 32 - Ryan Ringer
On this episode, Renee talks with Ryan Ringer, owner of Gold Beach Lumber, a seven chain operation in Oregon and one of the newest members of the NHPA Board of Directors. Learn about Ryan’s experience as a fourth generation business owner, his thoughts on how NHPA serves independent retailers and...
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Episode 31 - Dave Westphal & Nick Perry
On this episode, Renee chats with Dave Westphal and Nick Perry, friends and co-owners of Campbellsport True Value and Mayville True Value in Wisconsin. They talk about growing up in the business, becoming owners and adjusting to ownership during the COVID-19 pandemic. Listen to learn more about...
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Episode 30 - Mike Stoddard
On this episode, Renee talks with Michael Stoddard, owner and President of West Side Decorating Center in Saginaw, Michigan. Listen to the episode to learn about Mike's journey in the paint and decorating industry, the family business he's been a part of since 2000 and how the company stays...
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Episode 29 - Todd Taber & Brett Thorne
On this episode, Renee is joined by her colleague Todd Taber and together they welcome back Brett Thorne of Thorne Lumber Company in Chillicothe, Missouri. Brett shares updates on his business from the past year and he talks about what he's learned from hosting his own podcast, "Building the...
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Episode 28 - Ben Honeycutt
On this episode, Renee has a conversation with Ben Honeycutt, owner of Oak Knolls Hardware in Orcutt, California. Ben talks about his previous career in the space industry working for companies including Space X and how those experiences translate into his business he recently took ownership of...
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Episode 27 - Jim & Andy Wilkerson
The father-son duo, Jim and Andy Wilkerson of Blackhawk Hardware in Charlotte, North Carolina, chat with Renee about a variety of topics on this episode. They talk about the history of the family business, their focus on creating unique shopping experiences, the store renovations they have made…
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Episode 26 - Lesley Davies-Baptista
On this episode, host Renee Changnon sits down to talk with Lesley Davies-Baptista of Paint Fair in Freeport, Grand Bahama. Lesley and her team recently incorporated Everything DiSC in their operation. She discusses the impact of the assessments on her and her colleagues, what it was like…
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Episode 25 - Scott Wright
On this episode, Renee chats with Scott Wright of NHPA to talk about his career in the association, to share all of NHPA's great resources within the Academy for Retail Development and advice he has for those considering applying or nominating a retailer for the 2021 Young Retailer of the Year...
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Episode 24 - New Year, New Focus
In the first episode of 2021, Renee hops on for her second solocast episode. In it, she looks back at 2020, she recaps the stories told in the last year and her goals for the podcast in 2021.
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Episode 23 - Cody Goeppner
On this final episode...of the year, Renee has a conversation with Cody Goeppner of Blehyl Co-op. Cody returns to the podcast to discuss the challenges and bright spots of 2020, as well as how retailers can focus on goals going in to 2021 and why younger retailers should consider applying for...
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Episode 22 - Shayna Roberts
On this episode, Renee chats with Shayna Roberts of Morris Hardware in McConnelsville, Ohio. The store has been serving the community since 1845. Recently, the team was recognized for making serious contributions to preserve and promote the history of the longstanding family business. As the...
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Episode 21 - Renee Tells You More
On this episode, Renee tries something a little different and discusses about a topic that interests her. She introduces the listener to her journey in the industry and talks about the importance of visiting retailers stores while traveling for work or fun. If you haven't made pit stops at home...
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Episode 20 - Adam Taylor
On this episode, Renee has a conversation with Adam Taylor of Trust Hardware in Indianapolis. He opened his first store in 2012 and later went on to become known as the operation open 24/7. Now he is in the process of opening a second store and is looking to the future to bring more Trust stores…
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Episode 19 - Bea's Hardware
On this episode, Renee chats with Bea and Steve Fisher of Bea's Hardware in Round Mountain, Nevada. Bea and Steve talk about how they've been running their business as a mobile operation during the COVID-19 pandemic.
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Episode 18 - Michael Wynn
On this episode, host Renee Changnon talks with Michael Wynn, president of Sunshine Ace Hardware, a chain of 11 hardware store and one paint store in southwest Florida. Tune in to learn about how the operation has remained a helpful resource to its local customers and why Wynn says supporting...
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Episode 17 - Ted McDonald
On this episode, Renee Changnon welcomes Ted McDonald of Boltz Hardware in Martinsburg, West Virginia to the podcast. They talk about the history of the business, which opened in 1929, his decision to take on ownership and more. Renee brought Ted back on the show for the second half of the...
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Episode 16 - Renee Zaman
On this episode, host Renee Changnon has a conversation with Renee Zaman, owner of Mazo Hardware & Rental in Mazomanie, Wisconsin. Renee has been running her hardware store since she took ownership in 2009. With the help of her close-knit team, she serves her community with a smile on her face…
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Episode 15 - Susan Wasco
On this episode, Renee chats with Susan Wasko, co-owner of Wasko Hardware in Keosauqua, Iowa. During the episode, we will talk about the business she has run with her husband Joe since 2005, their deep roots in the hardware industry and how the company has continued to serve its community during...
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Episode 14 - Brett Thorne
On this episode, Renee has a conversation with Brett Thorne of Thorne Lumber Company, based in Chillicothe, Missouri. Brett talks about his experience in the industry, his own show, "Building The Future Podcast," and how his company has been managing the operation and serving the community during...
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Episode 13 - Blake Burgess & Ryan Lindner
On this episode, Renee has a conversation with Blake Burgess and Ryan Lindner, two Ace Hardware store owners and the creators of the PAL POD. They talk about their different retail operations with locations in Wisconsin and Nebraska, the story of each of their journeys in the hardware industry…
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Episode 12 - Nikiski Hardware & Supply
On this episode, Renee talks with four of the five owners of Nikiski Hardware & Supply in Nikiski, Alaska. The group came together to open the business less than a year ago in order to support the local community and provide products, support and act as a place for people to come together. Learn...
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Episode 11 - Cody Goeppner
In the first episode of the year, Renee welcomes Cody Goeppner of Blehyl Co-op back to the podcast. Cody shares a few of the new initiatives the company has launched, he talks about where he sees technology taking retail and much more.
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Episode 10 - Dan Tratensek
In the final episode of the year, Renee sits down with Dan Tratensek, NRHA’s executive vice president and executive editor of Hardware Retailing. The two talk about Dan's 24 years serving the independent hardware industry through the NRHA, what he predicts in the decade ahead and why he is so...
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Episode 9 - Gina Schaefer
On this episode, Renee's guest this week is Gina Schaefer, co-founder and CEO of A Few Cool Hardware Stores. Tune in to hear Gina's journey from one store to eleven.
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Episode 8 - Kevin Hancock
On this episode, Renee sits down with Kevin Hancock, CEO of Hancock Lumber in Casco, Maine. Kevin shares an incredible story about how his speech disorder set him on a path to develop new management skills and a company culture that encourages all employees to be leaders.
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Episode 7 - New England Road Trip
On this episode, Renee shares some highlights with retailers she met during her road trip across the New England area. They discuss how each operation is a vital part of their communities and how some retailers have found unique niches.
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Episode 6 - Josiah Gates
On this episode, Renee is joined in this episode by the Vice President of Aubuchon Hardware, Josiah Gates. Headquartered in Westminster, Massachusetts, Aubuchon operates 104 stores across the country.
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Episode 5 - Franklin Cloninger
On this episode, join Renee in this episode as she chats with Franklin Cloninger, General Manager of Triangle Hardware and one of NHPA's 2019 Young Retailer of the Year nominees.
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Episode 4 - Jamie Gentner
On this episode, Renee chats with Jamie Gentner, COO of Center Hardware & Supply in San Francisco. Listen along as they talk about how the family business has evolved through four generations. Plus, learn why social media and events are a key part of her business's customer outreach.
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Episode 3 - Pat Sullivan
On this episode, Renee speaks with Pat Sullivan this week, owner of Sullivan Hardware in Indiana. They talk about how Pat took over the business and continues to help the store thrive through services and special events.
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Episode 2 - Tasha Hilderman & Sarah Rurka
On this episode, Renee Changnon is joined by Tasha Hilderman and Sarah Rurka of Home Hardware Lloydminster. Tasha and Sarah both manage the social media and marketing of their family-owned business in Canada. They talk about their journey through online social platforms like Instagram and…
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Episode 1 - Cody Goeppner
Welcome to the first episode of Tell More More... hosted by Renee Changnon, Retail Outreach Coordinator at NRHA. In this episode, Renee speaks with Cody Goeppner of Blehyl Co-op. They discuss Cody's upbringing in hardware retailing through a family business, how he transitioned into his current...
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Episode 0 - Introduction
Renee Changnon introduces her brand new podcast, Tell Me More... Officially launching on April 22, 2019, Renee's first guest is Cody Goeppner from Bleyhl Co-Op. Listen to this introduction for a teaser of the first episode!
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ABOUT THIS SHOW
In this podcast, Renee Changnon, NHPA's Retail Outreach Coordinator, talks to retailers across North America to learn about their careers, unique ideas and retail insights.
HOSTED BY
North American Hardware and Paint Association
CATEGORIES
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Frequently Asked Questions
How many episodes does Tell Me More have?
Tell Me More currently has 43 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Tell Me More about?
In this podcast, Renee Changnon, NHPA's Retail Outreach Coordinator, talks to retailers across North America to learn about their careers, unique ideas and retail insights.
How often does Tell Me More release new episodes?
Tell Me More has 43 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Tell Me More?
You can listen to Tell Me More on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Tell Me More?
Tell Me More is created and hosted by North American Hardware and Paint Association.
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