Thanks For Visiting

Sarah and Annette have generated $5 million through Airbnb hosting, but not because everything went perfectly.That number came from more than a decade of building, making mistakes, fixing systems, managing guests, growing a team, and learning what actually moves the needle in a short-term rental business.In this episode, they break down the seven biggest lessons they wish every host understood earlier. These are not just about choosing the right property. They are about the business around the property: clean finances, the right team, backup systems, brand standards, guest feedback, booking diversification, and knowing your why.They also explain why a full calendar does not mean much if your books are messy, why desperate hiring is expensive, why every host needs backups before they need them, and why Airbnb should not be your only booking strategy.If you want to build a hosting business that can survive the hard weeks and keep growing over time, this episode is a practical look at what Sarah and Annette have learned after $5 million in Airbnb hosting.In this episode, you’ll learn:Why clean finances should start before your first bookingWhy your team is an investment, not just an expenseWhat systems and backups every host needs in placeHow brand standards make better business decisions easierWhy negative guest feedback can become valuable business dataWhy hosts need booking channels beyond AirbnbWhy money alone will not carry you through the hard parts of hostingResources Mentioned:Join us Live and Learn about Strategic Host!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Most hosts looking to grow their short-term rental portfolio start in the same place: Zillow, public listings, and whatever properties everyone else can already see.But the best opportunities often never make it that far.In this episode, Sarah and Annette break down four ways to find short-term rental properties before they hit the open market. They share how co-hosting can become an acquisition strategy, why being visible and vocal matters, how Facebook groups and local communities can surface hidden opportunities, and why working with STR-specific experts can help you spot the difference between a cheap property and a property that will actually perform.They also share the story of The Audrey, one of their own Columbus properties that started as a co-hosting relationship before becoming an off-market purchase.If you are trying to grow your portfolio, this episode is a reminder that the next deal may not come from refreshing Zillow. It may come from the relationships you are already building.In this episode, you’ll learn:Why some of the best STR properties never hit the marketHow co-hosting can lead to future ownership opportunitiesWhy your reputation as an operator can make you the obvious buyerHow to make yourself visible to owners, agents, and local networksWhy Facebook groups and online communities can reveal off-market leadsWhat to look for in an STR-specific real estate expertWhy relationships can matter more than listing sites when finding your next propertyResources Mentioned:Apply and Learn about Strategic Host!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Most Airbnb hosts plan for the obvious costs: the mortgage, furnishings, cleaning fees, and maybe a few supplies.But the expenses that hurt the most are usually the ones no one planned for.In this episode, Sarah and Annette break down 11 short-term rental expenses that commonly catch hosts off guard. Some are small recurring costs. Others can wipe out thousands of dollars if they are missing from your forecast, budget, or profit and loss statement.They cover everything from short-term rental insurance and permits to platform fees, tech stack bloat, credit card processing fees, chargebacks, utility spikes, seasonal photography, furniture replacement, and the professional team every host should have before they need one urgently.They also name the most expensive hidden cost of all: hosting without a pricing strategy.If you are only looking at gross revenue, this episode will help you understand what your Airbnb is actually costing you—and where those expenses belong in your business.In this episode, you’ll learn:Why AirCover is not a replacement for short-term rental insuranceWhich licensing and permit costs hosts need to plan forHow OTA commissions and platform fees affect actual profitWhy tech subscriptions should be audited quarterlyWhat direct booking hosts need to know about processing fees and chargebacksWhy high occupancy can create higher utility costsHow seasonal photography can impact bookingsWhy cheap furniture often costs more over timeWhich financial professionals belong in your hosting businessWhy a missing pricing strategy can cost more than anything elseResources Mentioned: Join us Live and Learn about Strategic Host!PriceLabs: Revenue management for hosts and property managers.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Gale Golden did not start with a perfect short-term rental strategy.She started with a family ski house in the Adirondacks, a property that sat empty for years, and a decision: rent it or sell it.In this episode, Sarah and Annette sit down with Gale to talk about how Five Star Lodge went from a beloved family property to a more intentional, more profitable short-term rental business. Gale shares how she first got into real estate, why she started hosting, and what changed when her market became more competitive after COVID.She also breaks down what happened when she stopped treating the property like a side project and started treating it like a business. From learning revenue management and watching PriceLabs every morning to investing in professional photography, improving operations, building her team, and positioning the property around its actual guest experience, Gale’s story is a clear reminder that optimization changes everything.If you have a great property that is underperforming—or you know there is more revenue sitting inside your current listing—this episode will help you see what can happen when you finally run the numbers and make the business match the property.In this episode, you’ll learn:How Gale turned a family ski house into a short-term rental businessWhy market saturation forced her to get serious about pricingHow revenue management helped unlock stronger performanceWhy professional photography changed the way guests saw the propertyHow better systems improved cleaning, maintenance, and team performanceWhy direct booking opportunities may already exist inside your current networkHow Gale’s property was selected for Staycation USAWhy the right guest experience can outperform generic amenity checklistsResources mentioned: Join us Live and Learn about Strategic Host! Learn more about PriceLabs!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Steve Marquis did not stumble into short-term rental success.Before buying his first Gulf Shores property, he was running seven or eight pro formas a day, studying markets, comparing opportunities, and trying to find the right investment. But once he finally bought his first condo, the real work started.In this episode, Sarah and Annette sit down with Steve to talk about how he went from teacher to real estate agent to short-term rental investor, and how he used a data-driven approach to outperform his original revenue projections.Steve shares why he chose Gulf Shores, how he renovated and repositioned his first beach condo, and why small family-friendly amenities helped him stand out in a market full of generic beach listings.He also breaks down how he learned to track booking windows, stop panic-dropping rates too early, build a remote team, market to snowbirds, use email to encourage repeat guests, and keep pushing revenue without chasing 100% occupancy.If you have ever wondered whether your property can make more than the market data says it can, this episode is a reminder that the right mix of numbers, positioning, systems, and guest experience can keep raising the ceiling.In this episode, you’ll learn:Why Steve chose Gulf Shores over more expensive beach marketsHow he used pro formas to evaluate investment opportunitiesWhy family-friendly amenities helped his condo stand outHow booking window data changed his pricing strategyWhy revenue matters more than chasing 100% occupancyHow he manages properties remotely from OhioWhy he plans to keep building in one marketHow email marketing and direct bookings can increase guest lifetime valueResources Mentioned:Join us Live and Learn about Strategic Host!PriceLabs: Revenue management for hosts and property managers.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Kim Kelley did not buy her Annapolis home with an Airbnb business plan.She bought it so her family could be close to their daughter, Lizzie, while she attended the United States Naval Academy and played varsity lacrosse. After Lizzie graduated and was commissioned into the Navy, Kim had a decision to make: sell the house or turn it into something more.So she “threw it on Airbnb.”In this episode, Sarah and Annette talk with Kim about how The Goat Getaway became much more than a second home. Kim shares what it took to get licensed in a strict market, why her second guest immediately exposed the need for a stronger team, and how she built boots-on-the-ground support while hosting remotely from Dallas.She also breaks down the strategy that changed everything: learning PriceLabs, raising her base rate, adjusting minimum stays, creating parent-child listings, and building direct booking demand through the Naval Academy community.If you have a property with untapped midweek demand, a strong niche audience, or a direct booking opportunity hiding in plain sight, this episode will show you what happens when you stop guessing and start operating like a real business.In this episode, you’ll learn:How Kim turned a family home into The Goat GetawayWhy remote hosting requires a trusted local teamWhat her early guest issues taught her about operationsHow PriceLabs changed her pricing strategyWhy parent-child listings helped unlock midweek demandHow she reached 70% direct bookingsWhy one bad guest pushed her toward a stronger business modelHow she uses weekly metrics to keep improving the listingResources Mentioned: Join us live & learn about Strategic Host! Pricelabs: Revenue management for hosts and property managers.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

You do not need to buy another property to build a six-figure Airbnb business.In this episode, Sarah and Annette break down the path they would take if they were starting with one property in 2026 and wanted to make $100K. Their answer is not buying more doors, taking on more debt, or jumping into rental arbitrage. It is co-hosting.Before you manage someone else’s property, your own listing needs to be performing. Sarah and Annette walk through the numbers, systems, and standards that need to be in place first, including cost per reservation, pricing strategy, booking funnel performance, and guest experience.Then they explain how co-hosting works, what the math looks like, why it carries less risk than arbitrage, and what you need before taking on your first client.If you already run a strong short-term rental, this episode will help you see how your current property can become the proof of concept for a bigger business.In this episode, you’ll learn:Why co-hosting can be a faster path to $100K than buying another propertyHow to use your own listing as your proof of conceptWhy every host needs to know their cost per reservationWhat the $100K co-hosting math actually looks likeWhy co-hosting carries less risk than rental arbitrageWhat brand standards, contracts, and onboarding fees need to be in placeFive steps to start building a co-hosting businessResources Mentioned: Apply for Strategic Host!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Short-term rentals are not passive income. They take work, systems, pricing strategy, guest experience, and real operational discipline.But that work is also what creates the opportunity.In this episode, Sarah and Annette break down why short-term rentals can build wealth faster than traditional long-term rentals when they are run like a business. They compare the revenue ceiling of a fixed monthly lease with the earning potential of a well-managed short-term rental during peak demand windows, then explain how guest-paid mortgages, appreciation, and equity growth can create momentum toward the next property.They also talk honestly about the risks: seasonality, higher operating costs, slow months, and the danger of treating peak-season revenue like a salary.If you are thinking about buying your first rental property—or wondering whether your current property is performing the way it should—this episode explains why the first one is often the hardest, and why learning to operate it well can change everything.In this episode, you’ll learn:Why short-term rentals are active income, not passive incomeHow STR revenue potential compares to long-term rental incomeWhy guest payments can help build equity over timeHow one property can create a path to property number twoWhat risks hosts need to plan for before scalingWhy systems, pricing, and financial discipline matter from day oneResources Mentioned: Apply for Strategic Host!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Short-term rentals are not passive income. They take work, systems, pricing strategy, guest experience, and real operational discipline.But that work is also what creates the opportunity.In this episode, Sarah and Annette break down why short-term rentals can build wealth faster than traditional long-term rentals when they are run like a business. They compare the revenue ceiling of a fixed monthly lease with the earning potential of a well-managed short-term rental during peak demand windows, then explain how guest-paid mortgages, appreciation, and equity growth can create momentum toward the next property.They also talk honestly about the risks: seasonality, higher operating costs, slow months, and the danger of treating peak-season revenue like a salary.If you are thinking about buying your first rental property—or wondering whether your current property is performing the way it should—this episode explains why the first one is often the hardest, and why learning to operate it well can change everything.In this episode, you’ll learn:Why short-term rentals are active income, not passive incomeHow STR revenue potential compares to long-term rental incomeWhy guest payments can help build equity over timeHow one property can create a path to property number twoWhat risks hosts need to plan for before scalingWhy systems, pricing, and financial discipline matter from day oneResources Mentioned: Apply for Strategic Host!

Your Airbnb payout hitting your bank account is not the same thing as knowing your business is profitable.In this episode, Sarah and Annette walk through the monthly payout routine they use to track revenue, catch missing money, compare actual payouts against forecasts, and move income into the right financial buckets.They break down why every hosting business needs a dedicated business bank account, how to audit payouts against reservations, and why relying on your bank balance at the end of the month is not a real business metric.You’ll also learn how they use the Profit First method to separate money for operating expenses, owner’s compensation, taxes, and profit—so every dollar has a job the moment it lands.If you’ve ever looked at your Airbnb payouts and wondered where the money went, this episode will help you build a clearer, more consistent routine.In this episode, you’ll learn:Why your Airbnb payouts should go into a dedicated business accountHow to audit every payout against every reservationWhat to do when Airbnb or another OTA underpays youHow to compare actual revenue against your forecastWhy your bank balance is not a profitability metricHow to use Profit First buckets for expenses, taxes, owner’s pay, and profitResources Mentioned: Apply for Strategic Host!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Your Airbnb might be beautiful, but that does not mean guests are going to book it.When hosts struggle to fill their calendars, they often blame demand, competition, or the Airbnb algorithm. But the real problem may be sitting right inside the listing.In this episode, Sarah and Annette break down six common mistakes that cause guests to scroll past a property or abandon it before booking. They cover everything from photography and listing titles to descriptions, reviews, pricing, and booking settings.You’ll learn why real estate photography is not the same as short-term rental photography, how generic AI-generated titles disappear in crowded markets, and why lowering your nightly rate is not a real pricing strategy.Before you discount your property again, use this episode to audit the entire guest booking experience.In this episode, you’ll learn:Why your listing photos may be costing you bookingsHow to write a title that gives guests a reason to choose youWhat your description needs to communicate before “Show More”Why a full calendar can mean you are underpricedHow reviews influence both trust and pricing powerWhich Airbnb settings may be creating unnecessary booking frictionResources Mentioned: Apply for Strategic Host!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

If you've ever blamed the Airbnb algorithm for slow bookings, this episode might completely change how you think about your listing.Sarah and Annette break down what the Airbnb algorithm is actually looking for—and why most hosts are focusing on the wrong things. Instead of chasing algorithm "hacks," they explain the five controllable factors that determine how often your listing appears in search and whether guests ultimately book.From availability and minimum stays to hero images, reviews, pricing, and conversion rates, this episode offers a practical framework for diagnosing why your property isn't performing and what to fix first.Whether you're launching your first Airbnb or managing a growing portfolio, these are the metrics that actually move the needle.In this episode, you'll learn:Why the Airbnb algorithm isn't working against youThe five ranking signals every host should monitorHow minimum stay rules can quietly hurt occupancyWhy your hero image matters more than you thinkThe pricing mistakes that reduce visibility and revenueHow to improve conversion without lowering your ratesResources Mentioned:Apply for Strategic Host!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Most Airbnb hosts are leaving money on the table without realizing it.In this episode, Sarah and Annette break down four common guest requests that hotels routinely charge for but short-term rental hosts often provide for free. From early check-in and late checkout to pool heat, grocery stocking, and celebration setups, these services take time, coordination, and operational effort.The hosts share real examples from clients who turned these requests into meaningful revenue streams, including one host who added thousands of dollars per month simply by charging for services guests were already expecting to pay for.If you've ever felt guilty charging for extras, this episode will help you rethink the difference between hospitality and uncompensated labor.In this episode, you'll learn:Why early check-in and late checkout should be treated as premium servicesHow to price pool heat without creating guest confusionWhat hotels charge for concierge-style amenity setupsHow to structure grocery stocking and fridge-fill servicesThe mindset shift every host needs to stop giving away valuable servicesResources Mentioned: Apply for Strategic Host!

Think your bookings are down because of the algorithm, seasonality, or increased competition? The real problem might be hiding inside your Airbnb settings.In this episode, Sarah and Annette break down the Airbnb features that could be creating friction for potential guests and limiting your visibility in search. They share three settings they recommend turning off immediately and five settings every host should review and enable to improve conversions, increase booking velocity, and create a smoother guest experience.You'll learn why required booking messages can hurt conversion rates, the hidden downside of extra person fees, why Airbnb Smart Pricing may not be serving your revenue goals, and how tools like Instant Book and Professional Hosting Tools can help you attract more bookings.Whether you're managing one property or a growing portfolio, this episode is a reminder that your settings aren't "set it and forget it." Small adjustments can have a significant impact on your bottom line.Resources Mentioned:Apply for Strategic Host!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

If your Airbnb rating is sitting at 4.6, 4.7, or even 4.8 and you're wondering why bookings aren't growing, this episode is for you.The truth is that most review-damaging mistakes aren't obvious. In fact, experienced hosts often make them because they're too close to their own properties to see the gaps.In this episode, Sarah and Annette break down six silent mistakes that can cost you five-star reviews, lower your search ranking, and ultimately impact your revenue. From misleading listing descriptions and AI-generated photos to poor check-in experiences and inventory shortages, these are the issues that create friction for guests long before they leave a review.You'll learn how to spot these mistakes in your own business and what to do instead so guests arrive with the right expectations, enjoy a smoother stay, and leave glowing feedback.In This Episode We Cover:Why honesty in your listing leads to better reviewsThe risks of misleading photos and AI-generated imageryHow understocked amenities frustrate guestsCreating foolproof check-in instructionsThe ideal guest messaging cadenceWhat to do when things go wrong during a stayWhy guest impact matters more than your intentionsWhether you're managing one property or an entire portfolio, these six adjustments can help protect your ratings and improve the guest experience.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

You don’t need to spend more money to make your Airbnb look expensive. You need to spend in the right places.In this episode, we’re breaking down what actually makes a property feel elevated to guests and more importantly, what gets them to click, book, and leave better reviews.We’re sharing where hosts should invest, where they tend to overspend, and how to design with performance in mind so your property not only looks better, but earns more.If you’ve ever felt stuck trying to “upgrade” your space without blowing your budget, this episode will give you a clear roadmap.Resources mentioned: Download our essentials checklist!

If it feels harder to get bookings right now, you’re not imagining it.The Airbnb landscape has changed and the hosts who are still operating the same way they did a year ago are starting to feel it.In this episode, we’re breaking down the new rules for 2026 and what it actually takes to compete in today’s market. From mindset shifts to pricing strategy to understanding your numbers, we’re sharing what the top-performing hosts are doing differently and how you can start applying it right now.Because bookings aren’t gone. They’re just going to the hosts who are running their properties like real businesses.What you'll learn: Why hosting is no longer passive and what that means for your strategyWhat winning listings are doing differently right nowWhy Superhost status isn’t enough anymoreThe key metrics every host needs to understandHow to stop panic pricing and make data-driven decisionsWhy pricing tools aren’t a strategy on their ownThe difference between revenue and actual profitHow to use your Airbnb funnel to diagnose performance issuesResources Mentioned:Download our Know Your Numbers Worksheet!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Laura Wegner didn’t get into short-term rentals because it was trendy. She got into it because her business disappeared overnight during COVID.What started as a way to survive turned into a highly strategic hospitality business in Whistler, British Columbia. Today, Laura owns and manages premium ski-in/ski-out rentals and is preparing to expand into boutique property management with a very specific vision.In this episode, Laura breaks down:Why she stopped treating her STR like a side investmentHow understanding RevPAR changed her businessThe mistake she made with minimum stay requirementsWhat finally clicked with PriceLabsHow design, cleanliness, and hospitality justify premium pricingThe exact mindset shift that helped her outperform competitors in the same buildingShe also shares the real numbers behind her growth and how Strategic Host helped her increase RevPAR dramatically year over year.If you’ve ever felt stuck, overwhelmed by pricing strategy, or unsure how to compete in a crowded market, this episode is a masterclass in using data with intention.Resources Mentioned: Join the Priced & Profitable Bootcamp Waitlist Price LabsMentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Josh Peterson didn’t start in short-term rentals by chasing deals. He started by solving a problem.After too many mediocre hotel stays visiting his daughter at UNC, he bought a home near campus. What started as a second home quickly turned into a high-performing short-term rental—and then a full-on business.But here’s where it gets interesting.Instead of rushing to scale, Josh hit pause. He went back, optimized his first property, and unlocked a 35% revenue increase and a major jump in occupancy.In this episode, we break down:Why optimizing one property can outperform adding moreThe exact pricing shifts that increased weekday bookingsHow data, not instinct, changed his strategyWhat “champagne taste” looks like in a profitable rentalWhy niche markets (like college towns) can be a long-term advantageHow to think about scaling without overextendingIf you’re thinking about your next property, this episode might change how you approach it.Resources mentioned: Check out Josh's STR at: https://phdstays.com/Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

What does it actually take to scale a short-term rental business without burning out?In this episode, we sit down with Amy Ruocco, founder of Hosted Guest, who went from running herself ragged in her business to building a more profitable, sustainable, and scalable operation.Amy shares how she transitioned from instinct-based decisions to data-driven strategy, what finally helped her let go of day-to-day tasks, and how hiring the right team member changed everything.We also dive into her journey from weddings to short-term rentals, the mindset shifts that unlocked major revenue growth, and how she’s on track to hit $1.4M this year without adding more properties.If you’re feeling overwhelmed, stuck, or unsure how to grow, this episode will show you what’s possible.What you'll learn:How Amy scaled her business to nearly $1M and beyondWhy instinct alone won’t grow your Airbnb businessHow to stop panic pricing and trust your dataWhat finally helped her hire and let go of controlHow to train a team member to match your voice and standardsWhy your role as a host needs to evolve as you growThe importance of investing in yourself and your businessHow time blocking can reduce overwhelm and create balanceResources mentioned: Join our Strategic Host Coaching Program!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Airbnb changed the fee structure again… and most hosts are asking the wrong question.Everyone is debating which option to choose, but almost no one is looking at what actually happened to their numbers after the last change.In this episode, we break down what Airbnb quietly updated, the biggest mistakes hosts are about to repeat, and the four audits you need to run before touching a single setting.Because this isn’t about opinions, it’s about your profit.What You’ll Learn:What Airbnb actually changed with fee structuresWhy the “recommended” label matters more than you thinkThe biggest mistake hosts made during the last fee switchWhy copying someone else’s markup strategy doesn’t workThe four key audits you must run before making changesHow to evaluate your performance vs your marketWhy pricing is only one part of the equationHow to make decisions based on data instead of panicResources mentioned: Submit your property for our next #STRShareSunday at strshare.comJoin our Priced and Profitable Bootcamp!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

If your Airbnb listing is getting views but not bookings, your title might be the problem.In this episode, we’re breaking down one of the fastest and most overlooked ways to improve your listing performance: your Airbnb title. Because your title isn’t there to describe your space, it’s there to win the click.We’re sharing the exact prompts we use (and teach our students) to create high-converting titles using AI, plus the strategy behind why they work. From understanding the click-through funnel to aligning your title with real-time demand, this episode will help you stop guessing and start optimizing.If you want more clicks, more visibility, and ultimately more bookings, this is where to start.Resources Mentioned:Thanks for Visiting Bootcamp - Join the Waitlist!Strategic Host Coaching Program - Sign up!Download our Airbnb Photo Shoot Shot ListMentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Most hosts think once the cleaner leaves, the property is ready for guests. But that assumption is exactly where five-star reviews start to slip.In this episode of Thanks for Visiting, we’re walking you through the exact pre-arrival inspection checklist we use across our properties to ensure consistency, elevate the guest experience, and protect our reviews.We break down the difference between “clean” and “guest ready,” why relying on one person to do both jobs creates gaps, and how introducing an inspector role can completely transform your operations.You’ll learn how to systematize your turnovers, catch the small details that matter most, and create a repeatable process that leads to better reviews, more referrals, and higher perceived value.If you’ve ever felt like something small keeps slipping through the cracks—this episode will show you exactly how to fix it.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

The short-term rental market is shifting—and what worked even a few years ago won’t cut it anymore.In this episode, we sit down with Kenny Bedwell to break down the new rules of buying short-term rentals in 2026. From changing demand patterns to increased competition and rising guest expectations, we’re unpacking what’s actually happening in the market—and how to adapt.Kenny shares how he’s still finding profitable deals across the country, why average properties are falling behind, and what it takes to create a top-performing listing today.They get into:Where STR investors should be looking right nowWhy drive-to markets are outperformingThe biggest mistake people make when analyzing dealsHow to identify the right guest and design for themWhat separates top 10% properties from the restHow the industry is evolving and what to expect nextIf you’re thinking about buying—or trying to stay competitive—this episode will help you rethink your strategy and move forward with clarity.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Are you lowering your nightly rates because your calendar looks empty? If so, you might be panic pricing and leaving money on the table.In this episode of Thanks for Visiting, Sarah and Annette break down one of the most overlooked metrics in short-term rental pricing strategy: your booking window.Your booking window tells you when guests actually start shopping and booking their stay. If you don’t understand this data, you may be discounting too early, waiting too long to adjust pricing, or reacting emotionally instead of strategically.The hosts share the two biggest pricing mistakes they see hosts make, how to identify your booking window, and a simple framework to divide your calendar into zones so you can make better pricing decisions.If you’ve ever stared at an empty calendar and felt tempted to slash your prices, this episode will help you replace panic with data and turn your calendar into a revenue tool.Remember: there is cash in your calendar, you just need the right strategy to mine it.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

If you’re hosting in 2026, chances are you’ve asked yourself at least one of these questions:Am I underpriced if my calendar is filling faster than everyone else’s?Should I switch to midterm rentals during the slow season?Why is my listing cheaper than the competition but still not getting booked?In this episode, Sarah and Annette break down three real questions from hosts inside the Priced and Profitable Bootcamp VIP coaching sessions—questions that many hosts are quietly struggling with right now.They unpack what these questions reveal about pricing strategy, market positioning, listing trust, and the mindset shifts required to actually build a profitable short-term rental business.You’ll learn why being the most booked property isn’t always a win, how slow seasons should really be approached, and why lowering your price can actually hurt your bookings instead of helping them.If you’re serious about optimizing your STR business in today’s market, this episode will help you ask better questions—and make better decisions.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

If your cleaner controls your calendar… this episode is for you.Today, we’re breaking down how to actually hire a five-star cleaner (not reactively, not desperately, and definitely not based on price alone).Because here’s the truth: You are not hiring a cleaner. You are hiring the guardian of your five-star brand.In this episode, we walk you through:The four hiring questions you must answer before posting a jobHow to turn operational pain into a magnetic job descriptionWhere to actually find professional short-term rental cleanersThe exact interview questions that reveal mindset, not just skillRed flags to watch for (even if they “clean beautifully”)How to incentivize and retain A-player cleaning partnersYour turnover team is the backbone of your business. If you get this right, everything else becomes easier.If you get it wrong? Chaos. Let’s fix it.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

If you feel like you’re working harder than ever but not seeing the profit you want from your short-term rental, this episode is for you.Today, we’re breaking down the pricing mistakes we still see hosts making every single day and how those mistakes are quietly costing you thousands in missed revenue.We cover:Why seven-day pickup is the most underused pricing lever in your businessWhy your base rate is not “set it and forget it”Why relying only on Airbnb is putting your revenue at riskAnd the real reason pricing guilt is holding you backHere’s the truth: you are not “just an Airbnb host.” You are a business owner. And numbers are neutral.If you want more bookings, better guests, and a more profitable year, it starts with understanding your data and pricing with confidence.Stop under-earning. Stop guessing. Start charging what your market is already willing to pay.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

The 2026 FIFA World Cup is coming to the United States, and for short-term rental hosts, this is not just another busy weekend.It is a multi-week, multi-city revenue opportunity.In this episode, we break down what is really happening behind the headlines, including those $17,000 Airbnb listings near MetLife Stadium, and what smart hosts are doing differently.This is not about price gouging. It is about understanding demand timing, fan behavior, booking windows, and strategic positioning.Whether you are in a host city, a drive-to market, or nowhere near a stadium, the strategies in this episode apply to any major event in your area, from concerts to conventions to college football.We cover:Why pricing only the final weekend is a massive mistakeHow to map match schedules and identify demand wavesTiered pricing versus one emotional rateWhy you should never be the first one sold outHow to optimize your listing for group logisticsThe operational blind spots that can crush your reviewsThe World Cup is a historic opportunity, but only if you approach it strategically.

Where you host matters, but how you operate matters even more.In this episode of Thanks for Visiting, Sarah and Annette break down what it really means to host legally and responsibly in today’s short-term rental landscape. From host-friendly states to high-risk markets, they explain why relying on outdated advice, spreadsheets, or assumptions can cost you everything.You’ll learn how state and city regulations differ, why Airbnb won’t protect you from illegal operations, and how professional hosts stay informed, compliant, and profitable long-term. This episode is a must-listen for anyone buying, operating, or scaling a short-term rental business.Resources mentioned:Thanks for Visiting Bootcamp: Join the waitlist!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.Join us for our live Priced & Profitable Bootcamp.

If the idea of hiring a virtual assistant feels overwhelming, or like something only “big hosts” do, this episode will change how you think about leverage.In this episode, we break down five practical ways short-term rental hosts can use virtual assistants to improve follow-through, stay organized, and grow their business without handing over the keys or losing visibility.Virtual assistants aren’t about stepping away from your business, they’re about staying focused on what actually matters. We share real-world examples, common mistakes hosts make when hiring VAs, and how to build a partnership that creates momentum instead of chaos.If you’re juggling too many tasks, dropping balls, or stuck doing work you know shouldn’t be on your plate anymore, this episode will show you where to start.In this episode, we cover:Why virtual assistants are a lever, not a luxuryThe daily, weekly, and monthly tasks VAs should ownHow VAs can support guest communication and salesUsing VAs to improve operational follow-throughHow VAs can help you stay accountable to your goalsWhy most VA relationships fail and how to avoid itResources mentioned: Thanks for Visiting Bootcamp: Join the waitlist!Mentioned in this episode:Join us for our live Priced & Profitable Bootcamp.Join us for our live Get More Bookings Bootcamp.

Many hosts say “I feel like my listing is buried.” But feelings don’t get bookings—data does.In this episode, we break down the four Airbnb metrics that actually impact bookings and show you how to use Airbnb’s Professional Hosting Tools to pinpoint exactly where guests are dropping off in your funnel.Instead of randomly tweaking photos, prices, or descriptions and hoping for the best, you’ll learn how to make one strategic change at a time, guided by real performance data, not guesswork.We also reveal a common mistake hosts make that quietly hurts bookings, even when they feel like they’re doing everything right.If you’re ready to stop reacting and start hosting strategically, this episode will show you where to look and what to fix.In this episode, we cover:Why Airbnb data is more reliable than host “gut feelings”How the guest booking funnel actually worksThe four metrics every host should be trackingWhat causes guests to stop clicking — or stop bookingHow to test changes without tanking your performanceThe mindset shift that separates reactive hosts from strategic onesResources mentioned: Check out the Thanks for Visiting YouTube ChannelMentioned in this episode:Join us for our live Priced & Profitable Bootcamp.Join us for our live Get More Bookings Bootcamp.

What if your short-term rental could make money without guests sleeping there?In this episode, Sarah and Annette break down unconventional — but proven — ways hosts are generating additional revenue by leveraging their properties during the day, shoulder seasons, or slower periods.From commercial photo shoots to coworking days, private events, pool rentals, and wellness experiences, this conversation challenges the idea that overnight stays are the only path to profitability.You’ll learn:How hosts are monetizing their properties without overnight guestsWhy commercial photography and content creation can be highly profitableHow day-use bookings attract entrepreneurs, teams, and creatorsWhere private events can make sense — and where they don’tWhy pools, outdoor spaces, and amenities can become revenue driversThe guardrails you must have in place before exploring these ideasThese strategies aren’t shortcuts — they require planning, boundaries, and intention. But for the right properties and markets, they can unlock meaningful new income streams.Resources mentioned:Thanks for Visiting Bootcamp: Join the waitlist!Mentioned in this episode:Join us for our live Priced & Profitable Bootcamp.Join us for our live Get More Bookings Bootcamp.

If you haven’t looked at the 2026 calendar yet, this episode is your wake-up call.In 2026, major holidays fall on Fridays and Saturdays — and that one detail changes how guests book, arrive, and leave. If you price holidays the same way you always have, you risk blocked calendars, forced turnovers, or sitting empty on some of the biggest revenue weekends of the year.In this episode, Sarah and Annette walk through the 2026 holiday calendar and explain exactly how different holiday placements affect demand, guest behavior, minimum stays, and turnover flow. This is not about guessing — it’s about planning ahead so your calendar works for you.You’ll learn:Why Saturday and Friday holidays require completely different strategiesHow Valentine’s Day, President’s Day, and ski weekends can create hidden riskWhat makes the 4th of July especially tricky in 2026Why Halloween doesn’t always increase demandHow Friday holidays like Christmas and New Year’s Day create multiple booking opportunitiesThe biggest pricing mistakes hosts make when they focus on the holiday date instead of the full booking windowIf you want to protect your time, your team, and your revenue in 2026, this episode is required listening.Resources mentioned:Thanks for Visiting Bootcamp: Join the waitlist!Mentioned in this episode:Join us for our live Priced & Profitable Bootcamp.Join us for our live Get More Bookings Bootcamp.

This Hosting Hotline episode looks a little different.Instead of answering a listener question, Sarah and Annette are pulling back the curtain on a big decision: sunsetting the Hosting Hotline format and refocusing their time, energy, and creativity on deeper ways to support hosts.In this episode, they share the real reasons behind the shift, what they’ve learned from years of Hotline questions, and why “less but better” has become a guiding principle for both Thanks for Visiting and their own hosting businesses.You’ll hear:Why quick answers were no longer serving hosts at the level they deserveWhat the Hosting Hotline taught Sarah and Annette about real hosting challengesHow context, data, and deeper strategy lead to better resultsWhy sunsetting something good can be the right move for long-term growthWhat comes next for hosts who want to go deeper with Thanks for VisitingThis isn’t the end of support. It’s a commitment to better support.Resources mentioned:Thanks for Visiting YouTube Channel: In-depth visual breakdowns, strategy sessions, and hosting educationThanks for Visiting Bootcamp: Join the waitlist!Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.Join us for our live Priced & Profitable Bootcamp.

AI is no longer a future concept for hosts. It is already shaping how guests search, discover, and choose where to stay.In this episode, Sarah and Annette sit down with AI strategist Rick Mulready to break down what hosts actually need to understand about AI right now and how it impacts visibility, bookings, and direct booking websites. From generative engine optimization to answering guest search questions inside AI tools like ChatGPT and Gemini, this conversation goes beyond buzzwords and into real, practical applications.You will learn how AI is changing search behavior, why traditional SEO alone is no longer enough, and how hosts can start positioning their listings and websites to show up where guests are already looking. Rick also shares how AI can save hosts time, simplify decision making, and help you run your short term rental like a real business without losing the human touch that great hospitality requires.If you want to stay competitive, increase visibility, and future proof your hosting business, this is an episode you do not want to miss.Resources mentioned: Rick Mulready’s AI Playbook communityRick Mulready’s YouTube channel on AI for businessMentioned in this episode:Join us for our live Priced & Profitable Bootcamp.Join us for our live Get More Bookings Bootcamp.

Should you rename your Airbnb listing photos with SEO keywords before uploading them? In this Hosting Hotline episode, Sarah and Annette break down when photo naming actually matters and when it doesn’t.They explain how Airbnb and other OTAs interpret image data, why guest search behavior matters more than marketing adjectives, and how intentional photo naming can support long-term visibility and accessibility across platforms. This isn’t a shortcut or hack—but it is a smart, low-effort optimization that compounds over time.If you’re serious about aligning your listing with how guests search, and helping platforms better understand what you truly offer, this episode is for you.Resources mentioned: Subscribe to the Thanks for Visiting Youtube Channel!Thanks for Visiting Bootcamp: Join the waitlist!Mentioned in this episode:Join us for our live Priced & Profitable Bootcamp.Join us for our live Get More Bookings Bootcamp.

Furnishing a short-term rental can feel overwhelming and expensive, especially when you’re trying to stand out in a competitive market. In this episode, we break down exactly where hosts should splurge and where they can save when furnishing their properties.After furnishing dozens of short-term rentals and helping hosts across the country do the same, we’ve seen the same costly mistakes over and over again: overspending on things guests don’t care about and cutting corners on the things they absolutely do.We walk through the specific items that have the biggest impact on guest experience, reviews, and repeat bookings—from beds and seating to cookware, rugs, and design moments. Plus the areas where you can save without sacrificing quality. We also share our favorite insider strategy for getting access to high-quality brands at host-only pricing, even when you’re “splurging.”If you’re furnishing a new short-term rental or upgrading an existing one, this episode will help you spend smarter and design with intention.Resources mentioned:Thanks for Visiting Bootcamp: Join the waitlist!Minoan: a no-cost, all-in-one purchasing platform for hosts, designers, and property managers. They offer insider discounts on 150+ top brands and the ability to track all of your orders, deliveries, invoices, and receipts in one streamlined view.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Airbnb’s host fee changes have left many hosts wondering where, and how, to make adjustments without breaking their pricing strategy.In this Hosting Hotline episode, Sarah and Annette answer a question from Jenna Louise about whether management fee changes should be handled inside PriceLabs or directly through Airbnb or a PMS.They walk through why your base rate must remain stable, why there’s no universal percentage that recaptures Airbnb’s new host fee, and what hosts should be tracking right now as platforms continue to evolve. If you’re trying to protect your margins without chasing hacks or distorting your data, this episode will help you make smarter, more controlled decisions.Resources mentioned: Thanks for Visiting Priced & Profitable BootcampMentioned in this episode:Join us for our live Get More Bookings Bootcamp.

What do the most-downloaded Thanks for Visiting episodes of 2025 have in common?They weren’t about shortcuts or trends. They were about pricing, revenue, and running a smarter hosting business.In this episode, Sarah and Annette break down the top-performing episodes of 2025 and what they reveal about how hosts are thinking differently. From pricing strategy and upgrades to insurance, taxes, cancellation policies, and direct bookings, a clear pattern emerged: hosts want clarity, confidence, and better decision-making backed by data.If you’re heading into the next year focused on profitability and long-term growth, this episode highlights the conversations worth revisiting and why they matter.What we covered:What the most downloaded episodes of 2025 reveal about today’s hostsWhy pricing and revenue strategy continue to be top prioritiesHow hosts are shifting away from vanity metrics toward profitabilityThe role of upgrades, insurance, and cancellation policies in protecting marginsWhy AI, listing titles, and direct bookings are no longer optionalHow these lessons shaped the creation of Strategic Host coachingResources mentioned:Thanks for Visiting Bootcamp: Join the waitlistMentioned in this episode:Join us for our live Get More Bookings Bootcamp.

This week on the Hosting Hotline, Vanessa brings a highly unique scenario: an off-grid cabin by the river and a big decision to make: stay fully off grid or add water to potentially increase demand.Rather than treating this as a technical upgrade question, Sarah and Annette zoom out to what really matters: your goals, your values, and the kind of hosting business you actually want to build.In this episode, we cover:Why not every hosting decision is about maximizing revenueHow your “why” should drive every investment you makeThe difference between designing an experience and chasing demandWhy having expenses is part of being a business ownerHow to use data without letting it override your valuesWhen narrowing your guest profile is a strategic choice—not a mistakeWhat it means to go all in on your version of hospitalityThis episode is a reminder that success in hosting isn’t about copying others. It’s about choosing your lane and committing to it with confidence.Resources mentioned:Thanks for Visiting Bootcamp: Join the waitlistHipcampMentioned in this episode:Join us for our live Get More Bookings Bootcamp.

AI is everywhere—and short-term rental hosts are using it more than ever. But where does AI actually help, and where can it quietly create risk?This week, Sarah and Annette are joined by attorney Scott Brown to break down what hosts need to understand before relying on AI in their business, especially when it comes to legal agreements, contracts, and compliance.In this episode, we cover:How AI is being used in STR businesses todayWhere AI saves time and where it can create serious problemsWhy using AI to draft contracts is riskyReal-world examples of AI “hallucinations” in legal workWhat AI tools can help with safelyThe importance of editing and human oversightWhen transparency around AI use mattersWhy professional advisors still matter in an AI-driven worldAI isn’t going away, but understanding its limits is critical if you want to protect your business, your properties, and your income.Resources Mentioned:Scott Brown, AttorneyThanks for Visiting Priced & Profitable Bootcamp Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.Minoan | Visit MinoanExperience.com and tell them TFV sent you!

This week on the Hosting Hotline, Randa writes in with a question many new hosts face: What should I be focusing on while I’m waiting to take possession of my first short-term rental?Sarah and Annette walk through exactly how to use this in-between time wisely—so you’re not scrambling once the first guest checks in.In this episode, we cover:Why buying an STR means starting a business—not just furnishing a propertyWhat to set up financially before you ever get the keysHow to build your business “dream team” earlyWhy revenue strategy should come before design decisionsWhat market research you can do without stepping inside the homeHow to start building your operational support systemThe habits every successful host sets up before opening dayWhy consuming too much hosting content can actually slow you downIf you’re waiting to close—or planning your first STR—this episode helps you focus on the work that truly sets you up for long-term success.Resources mentioned:Thanks for Visiting Priced & Profitable Bootcamp Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

Every market has a slow season—and no, it doesn’t mean your listing is broken. This week, Sarah and Annette break down how to use your slow season strategically so you can maximize revenue when demand returns.In this episode, we cover:What actually defines a slow season (and why every market has one)How to stop “panic pricing” when demand doesn’t existThe industry secret: using a slow season to get aheadThe operational tasks that matter most right nowWhy a deep clean isn’t just about your space—it’s about your numbersHow to reconnect with past guests and segment your audienceWhat financial foundations every host should review annuallyHow reinvesting in yourself leads to better revenue outcomesYou can’t change the market. But you can change how you respond to it—and a smart slow-season strategy sets you up for your most profitable year yet.Resources mentioned:Priced & Profitable Bootcamp Mentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!Join us for our live Get More Bookings Bootcamp.

This week on the Hosting Hotline, Alexandra asks a common question: “How do you screen guests?”Sarah and Annette break down why the word “screening” doesn’t belong in hospitality—and how hosts can shift their approach to something far more effective: guest alignment.In this episode, we cover:Why your language matters more than you thinkHow to approach bookings from a hospitality-first mindsetWhat Airbnb’s trust and verification system actually protectsWhy Instant Book can help—not hurt—your businessWhat red flags are worth reviewing (and which aren’t)The key question to ask every guest to confirm fitHow to communicate expectations without sounding accusatoryWhy consistency matters more than creating the “perfect” processWhether you’re new to hosting or refining your systems, this episode will help you evaluate bookings with confidence—without slipping into fear-based hosting.Resources mentioned:Truvi (identity verification for direct bookings)Priced & Profitable Bootcamp Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.

This week, Sarah and Annette break down a simple but powerful strategy every host should be using to stay competitive: analyzing your comp set the same way professional revenue managers do—without spending thousands on data tools.Inside the episode, they walk you through a three-step workflow for using ChatGPT to read, synthesize, and analyze your competitors’ guest reviews so you can understand what travelers actually value, what’s frustrating them, and where you can immediately stand out.But before the AI magic, they start by defining what a comp set really is—and why most hosts get this part wrong. If you feel like your property has “no competitors,” this episode will challenge that thinking in a way that makes your marketing sharper and your operations more profitable.They also highlight one listener property, Snow Place Like Home, and walk through their smart paid marketing strategy using regional travel publications.Inside the episode you’ll learn:• What a competitive set actually is (and why 90 percent of hosts build it incorrectly)• How OTAs decide which listings you compete with• Why relying on intuition instead of data limits your revenue potential• A step-by-step workflow to extract and analyze 50–100 competitor reviews using ChatGPT• How to identify what guests consistently love, dislike, or wish was different• How to use review language to improve your listing copy and boost conversions• How to prioritize amenity upgrades based on real demand• How to refine your brand positioning using insights from your comp set• Why this AI-powered review analysis is like getting a free market research report• How to use your own reviews to stay ahead of guest expectationsThis is a practical, repeatable workflow you can implement today—and revisit every quarter—to stay sharp in your market without expensive consultants, tools, or guesswork.Chat GPT Prompt:How to Use This Prompt Copy and paste the full prompt below into your favorite AI chatbot (ChatGPT, Claude, Gemini, etc.). Then simply follow the step-by-step instructions — the AI will walk you through analyzing competitor reviews, pulling key insights from your own guest reviews, and turning that data into clear action steps, improved listing copy, and a stronger brand position for your short-term rental. This is a practical, guided exercise to help you turn guest feedback into a competitive advantage using real guest language — not marketing fluff.Quick Disclaimer Every AI system is a little different. If you don’t get the output you were hoping for, feel free to tweak or rephrase parts of the prompt to better fit your specific property, goals, or chatbot platform. The structure is flexible — the power is in how you use it. Your insights will get stronger each time you revisit this process with new reviews or updated listing information.You are an expert short-term rental strategist and AI assistant trained to help Airbnb and Vrbo hosts analyze guest reviews (both from competitors and their own listings) to identify patterns, improve amenities, enhance listings, and strengthen brand positioning.Your user is a short-term rental host who has just watched or listened to a podcast or YouTube video about using AI for competitive insight. They want to use this prompt to turn competitor and guest reviews into actionable improvements for their property listings. The AI should guide them step-by-step through collecting, analyzing, and applying these insights.The AI must be compatible with any chatbot platform (ChatGPT, Claude, Gemini, etc.) and should use a simple, conversational, and educational tone that makes even complex steps easy for first-time users.Your task is to guide the user through a structured, multi-step process to:Analyze competitor reviews to find what guests love and don’t love.Analyze the user’s own guest reviews.Compare competitor and user insights.Suggest listing, amenity, and experience improvements.Help the user strengthen their brand positioning and update their listing description using real guest language.<success_criteria>The user finishes the process with clear insights into what guests value and dislike.The AI generates actionable steps to improve the user’s property, listing copy, and amenities.The AI provides a revised listing description that uses authentic guest language.The final result feels personalized, strategic, and easy for the user to follow.</success_criteria>Ask these one at a time, waiting for the user’s response before proceeding:“First, please copy and paste several competitor reviews from properties that are similar to yours in size, location, and price.”“Now that I have the competitor reviews, let’s analyze them. I’ll identify what guests don’t love and what guests love most. Ready?”“Next, please copy and paste your own guest reviews from your Airbnb or Vrbo listings.”“Now I’ll compare what your guests love and don’t love versus competitors. Then we’ll extract guest phrases you can use in your own listing copy. Sound good?”“Finally, please paste your current listing description. I’ll rewrite it using the most persuasive guest-driven language and suggest amenity or brand improvements.”Collect competitor reviews.Extract and list guest dislikes (pain points, frustrations, and common complaints).Extract and list guest likes (features, amenities, service touches they rave about).Collect and analyze the user’s own guest reviews for likes and dislikes.Compare user vs. competitor reviews to find gaps and opportunities.Create actionable recommendations for improving the user’s property and experience.Rewrite or enhance their listing copy using the authentic language from guest reviews.Suggest brand positioning statements based on recurring guest phrases (e.g., “Perfect for families,” “Luxury stay,” “Pet-friendly retreat”).Maintain a positive, strategic, and motivating tone.Use bullet points and headings for readability.Avoid technical jargon or AI terminology.Only proceed to the next step once the user completes the previous one.Use real guest language where possible (directly quoted from pasted reviews).Never invent or assume data; only use what’s provided by the user.Sample Scenario:Input: Competitor reviews show guests dislike cleanliness issues and lack of kitchen utensils but love hot tubs and mountain views.Process: The AI identifies that the user should emphasize cleanliness, add a few missing kitchen items, and highlight views or install a hot tub if possible.Output: Revised listing copy: “Spotlessly clean cabin with breathtaking mountain views and a fully stocked kitchen — everything you need for a perfect family getaway.”Before delivering final recommendations or rewritten listing copy:Verify all analysis is based on the user-provided reviews.Double-check that suggested amenities or features are realistic and not invented.Confirm rewritten listing copy sounds natural, guest-centered, and persuasive.Present results in a step-by-step guided format.Use clear headings such as “Step 1: What Guests Don’t Love,” “Step 2: What Guests Love,” “Step 3: Insights from Your Reviews,” “Step 4: Action Plan,” “Step 5: Improved Listing Copy,” and “Step 6: Brand Position.”Use bullet points for insights and recommendations.End with a short, motivational summary encouraging the user to implement improvements and revisit the prompt with updated data in the future.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.Minoan | Visit MinoanExperience.com and tell them TFV sent you!

In this Hosting Hotline episode, Sarah and Annette answer a question from Susie, a host who’s leveling up her short-term rental and wants to know: should you provide shampoo, conditioner, and body wash in every bathroom?It seems simple, but this small decision says a lot about your professionalism, your brand standards, and the overall guest experience. The answer is yes—and Sarah and Annette dive into why this baseline amenity matters more than hosts often realize.Inside the episode, they cover:• The Nashville stay that proved why missing basics can sink an otherwise great property• How guest expectations have drastically evolved going into 2025 and beyond• Why amenities are less about luxury and more about clarity, consistency, and professionalism• How missing basics show up in reviews (and how providing them quietly prevents friction)• Why standardized bathroom setups reduce mental load and improve operations• The role of comp-set research when choosing what to provide• How to anticipate guest needs using hotel-level hospitality thinking• An inside perspective from Taylor at Minoan on why amenities directly impact five-star reviewsWhether you’re a new host or scaling a professional operation, this episode is a reminder that thoughtful basics are never optional. They are the foundation of a frictionless stay.Resources Mentioned: Minoan: Professional-grade supplies and better-than-trade pricing for hostsThanks for Visiting Bootcamp: Join the waitlistMentioned in this episode:Lodgify | Use code TFV20Join us for our live Get More Bookings Bootcamp.

In this episode, Sarah and Annette break down their data-backed predictions for the 2026 short-term rental market. After a recalibration year in 2025—marked by softened bookings, rising standards, and increased competition—they’re sharing the six major trends every host needs to prepare for.They cover what a “flat but stable” market really means, why guest expectations continue to climb, how regulations will tighten nationwide, the growing dominance of drive-to markets, shrinking traveler loyalty, and the economic factors shaping demand.Whether you’re navigating new permitting rules, rethinking your guest experience, or finally committing to a revenue management plan, this episode will help you build a smarter, more resilient hosting strategy for the year ahead.What You’ll Learn:Why 2025 was a recalibration year and what that means going into 2026What “flat is the new normal” means for hostsWhy guest standards continue to rise everywhereHow tightening regulations will impact your businessThe continued dominance of drive-to destinations and 3–4 night staysWhy traveler loyalty is fading and trust now drives bookingsWhat economic factors may shape demandHow to audit your 2025 data and plan intentionally for the new yearWhy 2026 is the “professional era” for hostsResources Mentioned:Rent Responsibly — An education and community-building platform for short-term rental operators that helps owners, hosts, and managers navigate their local laws and professionalize their hospitality businesses.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.Minoan | Visit MinoanExperience.com and tell them TFV sent you!

This week on the Hosting Hotline, Sarah and Annette answer a thoughtful question from Emily in Australia, who’s deciding between two strong guest avatars for her soon-to-launch short-term rental: a family-friendly, non-toxic stay or a high-demand wedding-guest retreat located just steps from one of the area’s most popular venues.If you’ve ever wondered whether you’re choosing the right avatar—or worried you might be leading with emotion rather than strategy—this episode breaks down exactly how to assess your market, understand your demand drivers, and choose an avatar that aligns with your goals.Sarah and Annette walk through the realities of both niches, how ADR and booking windows change based on guest type, and why “when you confuse, you lose” is one of the most important truths in STR marketing.Whether you're defining your avatar for the first time or rethinking your current strategy, this conversation gives you the clarity and confidence you need to position your property for success.In this episode we cover:How to evaluate whether your chosen guest avatar aligns with your market The difference between a family-friendly stay and a wedding/event traveler Why appealing to everyone leads to confusion and fewer bookings (“confuse and lose”) How to define what success looks like before choosing your niche (profitability vs. alignment) Key differences in ADR, booking windows, and seasonality across both avatars How proximity to a major wedding venue impacts demand and pricing strategy Why clarity in marketing, photography, and copy directly boosts conversions When (and how) to pivot if your current avatar isn’t performing Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.Lodgify | Use code TFV20

Airbnb’s new 24-hour free cancellation policy is officially live—and if you’re not prepared, this change could mean a bumpy ride ahead. In this week’s episode, Sarah and Annette break down exactly what’s new, what’s going away, and how these updates impact hosts of every size.From understanding the shift toward guest-friendly policies, to forecasting cancellations as a standard cost of doing business, to tightening up your communication strategies—this conversation gives you the mindset, tactics, and next steps you’ll need to stay profitable and confident.Whether you’re managing a luxury cabin, an urban apartment, or an entire portfolio, this episode will help you adapt quickly and strategically to Airbnb’s platform-wide changes.What we cover in this episode:What Airbnb’s new 24-hour free cancellation policy includesWhy strict cancellation policies are being phased out for new listingsWhat existing hosts can expect moving forwardHow to forecast cancellations as a normal cost of businessThe importance of proactive guest communicationHow to reduce cancellations through relationship-buildingWhat these changes mean for larger or luxury propertiesSteps to stay prepared, not reactive, as the platform evolvesKey takeaway:You can’t control Airbnb’s policy decisions, but you can control how prepared you are. Anticipating cancellations, knowing your numbers, and communicating intentionally are now essential pillars of running a resilient STR business.Resources: Airbnb Help Center: Updated Cancellation PoliciesMentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you! Avalara | Book a demo to save $100Join us for our live Get More Bookings Bootcamp.