PODCAST · business
The ADA Book
by Kris Rivenburgh
Plain English discussion on website accessibility and ADA compliance. An attorney walks you through best practices for ADA compliance and how to make your website, mobile app, or other digital asset accessible to people with disabilities. You'll also learn about the current legal landscape surrounding digital accessibility and the technical standards relied upon, the Web Content Accessibility Guidelines (WCAG).Kris Rivenburgh is the host and author of The ADA Book, the definitive book on ADA compliance for digital assets. Kris is also an attorney and the founder of Accessible.org.
Episodes
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Target Posts $196,200 Lead Accessibility Consultant Job
Kris Rivenburgh covers a Target full-time job post for an accessibility consultant with a potential $196,200 salary. This post highlights the need to assist the legal team on "investigations and questions related to digital accessibility compliance." Digital accessibility consultants are in…
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Learn WCAG and Make Money
Kris Rivenburgh explains how learning WCAG can make you money whether you are apply for a job or selling a digital products. There are tremendous entrepreneurial and traditional career opportunities for those who learn the Web Content Accessibility Guidelines. Invest in WCAG training by taking my...
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Where is Shopify's Social Activism When It Comes to Accessibility?
Kris examines Shopify to see if there has been any progress in 2023 in terms of helping their customers (website owners) prevent ADA website litigation and thereby increasing access to people with disabilities to those websites. The findings: no accessibility statement is published on the…
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Waste of Money: ADA Website Compliance Products and Services That Aren't Worth The Cost
Kris Rivenburgh discusses what accessibility products and services (for ADA website compliance) that people continually waste money on. Overlay widgets (often sold as instant "solutions"), website accessibility monitoring, premium scans (i.e., software, checkers, tools, etc.), and unleveraged...
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Why Big Companies Struggle with Digital Accessibility Despite Significant Resources
Kris Rivenburgh explains why corporations and other large organizations often struggle with digital accessibility and ADA website compliance despite having the budget and personnel necessary to make their digital experiences accessible. Several of the biggest brands in the world have been sued...
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The Quality of Digital Accessibility Services is Not the Same, Price is Only One Consideration
Kris Rivenburgh explains why you need to thoroughly evaluate digital accessibility services and not solely decide based on price. While price is important, choosing a provider with a very low price could result in having to redo the project and paying more. And choosing a provider with a very…
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Worth the Risk? Not Making Your Website ADA Compliant vs. Addressing Accessibility
Kris Rivenburgh covers the various factors that organizations should weigh when deciding whether or not to invest in making their website ADA compliant. Realistically, the cost of manual services may exceed budget for smaller entities so this leaves many small businesses with a tough decision....
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Commentary: StarTribune Publishes Mediocre Article on ADA Website Lawsuits
Kris comments on an article on ADA website litigation recently published by the StarTribune: https://www.startribune.com/lawsuits-targeting-company-websites-for-ada-violations-on-the-rise-visual-hearing-accessible/600275196/ #ADAWebsiteLawsuit #ADAWebsiteArticle #ADAWebsiteLitigation Kris…
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LinkedIn Job Post Shows Demand for Digital Accessibility Consultants
Kris covers a recent job post from an e-learning company seeking an accessibility consultant for a part-time position. Kris explains why the post demonstrates real opportunity in the digital accessibility space and why more organizations will seek out consultants. Accessibility professionals have...
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Before You Book a Sales Demo, Research Website Accessibility and ADA Compliance
Kris Rivenburgh explains why it's important for new buyers - usually business owners who have just been sued over website accessibility - to research and understand accessibility and ADA compliance before they're in a sales demo. Here are resources to learn about the website accessibility space:...
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Should I Put an Accessibility Icon on My Website?
Kris explains why, despite once symbolizing something positive, accessibility icons may now create a negative association because of overlay widgets. https://overlayfactsheet.com #AccessibilityOverlays #OverlayWidgets #WebsiteAccessibility Kris designed the ADA Compliance Course (ACC) as...
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How to Make a Website ADA Compliant
Kris Rivenburgh explains how to make a website ADA compliant with the help of the Web Content Accessibility Guidelines (WCAG). Resources: Kris's WCAG Checklist: https://accessible.org/Kris-Rivenburgh_WCAG-2.1-AA-Checklist.pdf WCAG technical standards: https://www.w3.org/TR/WCAG21/ WCAG Course:...
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Better Than a CLE: Attorneys Defending ADA Website Accessibility Lawsuits Need This Course
Kris Rivenburgh explains why defense attorneys defending against ADA website compliance litigation need the ADA Compliance Course. While there are CLEs that cover the Americans with Disabilities Act and website accessibility litigation, none help you understand the specific technical issues that...
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You Can't Combine an Overlay Widget with Manual Remediation to Make a Website Accessible
Kris explains why combining an overlay widget (that "automatically fixes") a website with manual remediation doesn't work. #AccessibilityOverlays #OverlayWidgets #WebsiteAccessibility Kris designed the ADA Compliance Program as a done-for-you (DFY) service for website owners. The ADA Compliance...
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The State of ADA Website Compliance in California
Two weeks after this video was published, a new amendment to a bill (AB-1757) was proposed that would require WCAG 2.1 AA conformance of websites and mobile apps. The bill would have far reaching consequences. You can read about it here:...
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Making Money in Digital Accessibility: The One Catch
Kris explains the one catch to making money in digital accessibility: you must do so in an ethical manner. There is a tremendous amount of fraud on the part of sellers in website accessibility, especially when it comes to overlays. If you become a seller of digital accessibility products or...
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Digital Accessibility is Extremely Expensive if You Don't Invest In Training
Kris Rivenburgh explains why you can't afford to not train your team on digital accessibility. When you invest in accessibility training, accessibility will become a part of your processes and result in significant time and money savings. Kris's ADA Compliance Course and WCAG Course are easy ways...
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Easy Ways to Strengthen Your Accessibility Statement (by Demonstrating Commitment)
Kris Rivenburgh explains three ways to invest in digital accessibility and strengthen your accessibility statement by demonstrating your commitment. Investing in accessibility training and hiring an accessibility consultant are two ways to accomplish this. Kris's ADA Compliance Course and WCAG...
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Starting a Digital Accessibility Consulting Business - 5 Recommendations
Kris Rivenburgh gives 5 of his best recommendations for starting a digital accessibility consulting business. Many accessibility professionals have asked Kris for advice on how to start a business in the website accessibility space and this video is Kris's response. Here is the Medium article…
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Will ADA Compliance / WCAG Conformance Make Your Website Compliant with Digital Accessibility Laws?
Kris explains why auditing and remediating your website under WCAG 2.1 AA standards will very likely make your website materially compliant with other digital accessibility laws including international laws such as AODA and EN 301 549. #adawebsitecompliance #DigitalAccessibilityLaws...
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ADA Website Compliance Checklist
Kris covers his ADA Website Compliance Checklist for 2023. The two best practices are 1) WCAG 2.1 AA conformance and 2) publishing an accessibility statement. However, you can strategically approach making your website accessible so that you significantly lower risk of a lawsuit as you work on…
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ADA Website Compliance for Restaurants
Kris covers ADA Website Compliance specifically for restaurants in 2023. Beyond WCAG conformance and an accessibility statement, restaurants especially need to focus in on third-party integrations like reservation and online ordering apps as well as the accessibility of their menus. As a website...
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Plaintiffs Law Firms: The Hill Law Firm (Michelle E. Hill, Esq.) - ADA Website Lawsuits
The Hill Law Firm is one of the newer law firms in ADA website accessibility litigation. The plaintiff represented in this complaint is Cassandra Wilson. In this video, Kris Rivenburgh reads through some of the website accessibility claims made in a complaint filed by Michelle E. Hill in the...
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ADA Website Compliance Training
Kris Rivenburgh explains why the ADA Compliance Course is the best training for ADA website compliance. The ADA Compliance Course is specifically designed for website owners to prevent ADA website lawsuits and demand letters by training their web teams on the most commonly claimed accessibility...
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Ironically, Overlay Widgets Don't Use AI for Website Accessibility (Despite Claiming "AI" for Years)
Kris points out that claims of cutting edge technology and AI from overlay widget vendors are ridiculous. Using real artificial intelligence to audit and remediate websites for accessibility does not and will not involve the installation of a clunky widget. True artificial intelligence will be…
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Are VPATs® for Websites?
Kris Rivenburgh explains why a VPAT® is not intended to be used for websites, generally. However, if the website is part of a product or service - or it is the product or service, then using a VPAT or Voluntary Product Accessibility Template to create the ACR or Accessibility Conformance Report…
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Plaintiffs Law Firms: Block & Leviton + NYE, Stirling, Hale, Miller & Sweet - ADA Website Lawsuits
Block & Leviton LLP and NYE, Stirling, Hale, Miller & Sweet LLP are fairly active law firms in ADA website accessibility litigation. The plaintiff in the complaint in the video is Arnold Vargas. In this video, Kris Rivenburgh reads through some of the website accessibility claims made in a...
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Small Business Owner New to ADA Website Compliance Asks Kris Questions
Kris's friend David joins show and asks questions about ADA Website Compliance as a small business owner (in California) who had never heard that you could be sued over website accessibility. David asks Kris about ADA compliance testers, web designer services, how much work goes into an audit…
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Inside Litigation: Richard Hunt Answers FAQ on ADA Website Compliance Lawsuits
Kris interviews ADA defense attorney Richard Hunt on website accessibility litigation and asks Richard for responses to Reddit comments and questions on ADA compliance (subjects time stamped below). Richard Hunt is a Board Certified Civil Trial lawyer with 35+ years of trial experience in state…
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ADA Website Compliance
Kris Rivenburgh explains ADA website compliance in practical terms. ADA website compliance originates from ADA compliance or compliance with the Americans with Disabilities Act which requires accessibility of public accommodations generally. Because the ADA was signed into law in 1990, it doesn't...
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Plaintiffs Law Firms: Roderick V. Hannah, Law Office of Pelayo Duran, P.A. - ADA Website Lawsuits
The Law Office of Pelayo Duran (along with Roderick V. Hannah, Esq., P.A.) is one of the most active law firms in ADA website accessibility litigation. Plaintiffs represented include Nelson Fernandez, Victor Ariza, and Daniel Moncada. In this video, Kris Rivenburgh reads through some of the…
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Reddit: How One Small Business Saved Money After a Class Action Lawsuit for ADA Website Compliance
Kris relays an ADA website lawsuit anecdote from small business owner u/offgray, updated on December 17, 2022. Here, a class action lawsuit was filed against his small business as well as other local competitors. A defense lawyer agreed to represented the collective group for a flat fee and...
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Reddit Small Business: "We Couldn’t Negotiate It Down... To Less Than $20,000" (ADA Website Lawsuit)
Kris relays two very different Reddit tales of settlement amounts from ADA website lawsuits. One Redditor settled for $20,000 and another was able to settle for $2,000 approximately 11 months ago which his lawyer correctly stated, "is almost unheard of." Here is the Reddit thread with quotes from...
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Can You Get Sued Again? ADA Website Lawsuits Don't Stop Just Because You Settle with a Plaintiff
Many website owners lose intensity after entering into an ADA website settlement. Kris explains why this is a costly mistake that can unnecessarily result in another loss of $10,000 or more. Just because you settle with one plaintiff does not mean that another plaintiffs law firm will not sue…
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Timeline to Make a Website "ADA Compliant": Expected Turnaround Time for WCAG Audit and Remediation
Kris covers a hypothetical timeline for making a website "ADA compliant" from start to finish. The timeline includes expected turnaround times for WCAG 2.1 AA audit and remediation. Select vendor and contract with vendor: 1-2 weeks Manual audit: 2-5 weeks Remediation (code): 2-12+ weeks…
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Why I Wouldn't Buy "ADA Website" Audits From Defense Law Firms
Kris explains why sourcing an "ADA website" audit from a defense law firm is very likely a bad purchase, despite the seeming appeal of having a law firm, who is experienced and familiar with plaintiffs' law firms, tell you what you need to do. #ADAWebsiteAudit #ADAAudit #WebsiteAccessibilityAudit...
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Total Cost of ADA Website Lawsuit (Assuming Quick Settlement) With Low and High Ranges
Kris Rivenburgh dissects the total cost of an ADA website lawsuit with an expected conservative price tag of $23,000 and a range starting at $10,500 for the least possible expense and ranging up to $51,500 on the higher end. Of course, it is possible that your cost ends up lower or higher…
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Reddit Miami: Small Business Physical Location in Florida Sued over ADA Compliance, Then Website
The SubReddit for Miami, Florida (/r/Miami) shares experiences with ADA compliance lawsuits. One Redditor (/u/diegou654) warns that their business was sued over the physical location accessibility and then they were sued again for their website's accessibility right after. "Sadly that is the...
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New in WCAG 2.2 AA: A Summary of Success Criteria Expected in May 2023 Release
Kris Rivenburgh reviews the new WCAG 2.2 AA success criteria expected for the official WCAG 2.2 release in May 2023. You can download Kris's WCAG 2.2 AA Checklist and Guide cheatsheets for free at https://accessible.org/wcag. Kris's WCAG Course contains lessons for each WCAG success criterion…
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Free WCAG 2.2 AA Checklist and Guide (PDFs) at Accessible.org
Kris Rivenburgh reviews his WCAG 2.2 AA Checklist and Guide. Kris's WCAG 2.2 AA documents are completely free with no subscription required at https://accessible.org/wcag. Kris's WCAG Course contains lessons for each WCAG success criterion found in all WCAG versions (2.0 AA, 2.1 AA, 2.2 AA). The...
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All-in-One Service: Audit + Remediation for Website Accessibility / ADA Compliance at Accessible.org
Kris announces that you can get everything you need (audit and remediation services) for website accessibility / ADA compliance at Accessible.org. Most digital accessibility providers do not offer remediation, only audits which means website owners must either take care of remediation in-house or...
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Plaintiffs Law Firms: Acacia Barros, P.A. - ADA Website Lawsuits
Acacia Barros, P.A. is one of the most active law firms in ADA website accessibility litigation. Plaintiffs represented include Aishia Petersen and Raymond T. Mahlberg. In this video, Kris Rivenburgh reads through some of the website accessibility claims made in a complaint filed by Acacia…
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Cost of ADA Website Compliance Services: Accessibility Audit and Remediation Prices (Accessible.org)
Kris Rivenburgh provides price ranges for a website accessibility audit and remediation from Accessible.org. The cost depends on factors including number of pages / layouts in scope, state of accessibility, and the complexity of the website, pages, or elements. Most digital accessibility…
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Pros and Cons of Manual Website Accessibility Audits, Why ADA Course / DIY Option is Compelling
Kris Rivenburgh discusses the pros and cons of buying a manual website accessibility audit. The pros: an audit is thorough and necessary for full WCAG Conformance, in theory, you will know all issues, an audit is conducted manually by a technical expert, an audit results in formal, official...
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Top Material Defenses To Website (in)Accessibility Claims by Plaintiffs Law Firms in ADA Litigation
Kris Rivenburgh explains the top defenses to material claims of website inaccessibility / barriers to access to by plaintiffs law firms. Defense attorneys understandably don't have the technical knowledge (e.g., WCAG standards, screen reader experience) to unravel many of claims made by…
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Plaintiffs Law Firms: Gottlieb & Associates (Michael A. LaBollita) - ADA Website Lawsuits
Gottlieb & Associates is one of the most active law firms in ADA website accessibility litigation. Plaintiffs represented include Denise Crumwell, Henry Tucker, Sylinia Jackson, Victor Lopez, Lawrence Young, and Donna Hedges. In this video, Kris Rivenburgh reads through some of the website...
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Plaintiffs Law Firms: Manning Law, APC (Joseph R. Manning Jr., Esq.) - ADA Website Lawsuits
Manning Law, APC is one of the most active law firms in ADA website accessibility litigation. Plaintiffs represented include Biglang-Awa Castro Sheila and Perla Mageno. In this video, Kris Rivenburgh reads through some of the website accessibility claims made in a complaint filed by Joseph R....
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Plaintiffs Law Firms: Pacific Trial Attorneys, APC (Scott J. Ferrell) - ADA Website Lawsuits
Pacific Trial Attorneys, APC is one of the most active law firms in ADA website accessibility litigation. Plaintiffs represented include Rusty Rendon, Brittney Mejico, Dominick Martin, and Luis Licea. In this video, Kris Rivenburgh reads through some of the website accessibility claims made in a...
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Plaintiffs Law Firms: Mizrahi Kroub LLP (William J. Downes) - ADA Website Accessibility Lawsuits
Mizrahi Kroub LLP is one of the most active law firms in ADA website accessibility litigation. Plaintiffs represented include Rafael Cordero, Braulio Thorne, Kathleen Sypert, Ana Chalas, Roberta Feliz, Omar Rodriguez, Vivian Alvarez, Maricela Donet, and Jose Zarzuela. In this video, Kris…
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Plaintiffs Law Firms: Shaked Law Group, P.C. (Dan Shaked) - ADA Website Accessibility Lawsuits
Shaked Law Group, P.C. is one of the most active law firms in ADA website accessibility litigation. Plaintiffs represented include Linda Slade, Aretha Crosson, Marion Kiler, Nadreca Reid, and Pedro Martinez. In this video, Kris Rivenburgh reads through some of the website accessibility claims…
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ABOUT THIS SHOW
Plain English discussion on website accessibility and ADA compliance. An attorney walks you through best practices for ADA compliance and how to make your website, mobile app, or other digital asset accessible to people with disabilities. You'll also learn about the current legal landscape surrounding digital accessibility and the technical standards relied upon, the Web Content Accessibility Guidelines (WCAG).Kris Rivenburgh is the host and author of The ADA Book, the definitive book on ADA compliance for digital assets. Kris is also an attorney and the founder of Accessible.org.
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Kris Rivenburgh
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