The AI Adoption Gap

In our very first episode, we sit down with Coral Diez-Carbajo, a Vienna-based localization and AI strategist and member of the AI Localization Think Tank. Coral has spent a decade at the frontline of AI-driven change in the language industry, making her, as she puts it, "the canary in the AI coal mine" for what every other industry is now facing.We dig into why high adoption numbers rarely mean real transformation, why governance gets misused as either a shield or a weapon, and why the "human in the loop" concept often does more harm than good when it's treated as an afterthought rather than a real partnership. Coral makes the case for flipping AI decision-making from top-down to bottom-up, letting the people doing the work decide what gets automated and sharing what actually builds trust when teams are asked to change how they work.A conversation about identity, trust, and what gets lost when AI transformation is run like a software rollout instead of a human transformation process.Timestamps:0:00 Introduction Coral Diez-Carbajo2:33 The Disconnect Between Leadership and Employees5:04 Governance in AI Implementation6:51 Empowering Employees in AI Adoption9:03 The Role of Human Expertise in AI11:53 Trust and Communication in AI Transformation14:11 Resistance to Change and Human Behaviour16:46 The Importance of Continuous Learning18:48 The Future of AI and Human CollaborationConnect with Coral: https://www.linkedin.com/in/coral-diez-carbajo/https://www.ailocthinktank.com/Note: The episode thumbnail was created using AI-modified imagery.

Discover why AI transformation is less about technology and more about people, processes, communication and the habits that turn AI ambition into everyday business impact.This is your podcast for the human side of AI transformation. Your think tank for what actually works when AI meets everyday reality.Why does the pilot succeed but scaling fails?How do you measure ROI beyond tool usage?And what makes someone actually open the tool on a Tuesday morning?I'm Sandra Noll, and I've spent more than a decade helping organizations turn complex change into concrete action. On this podcast, I talk with people who close this gap every day.The AI Adoption Gap- a conversation series on the future of work.First episode launches September 9, 2026.Sources from the Trailer:SD Worx, HR & Payroll Pulse 2026 (16 European countries, 5,936 HR managers & 16,500 employees, surveyed Jan 27 – Feb 20, 2026) — sdworx.comZylo, 2026 SaaS Management Index — zylo.com/2026-saas-management-indexMcKinsey & Company, "The State of AI in 2026: On the Road to ROI" (n=1,719, surveyed May 4 – June 8, 2026) — mckinsey.com