The Association Insights Podcast
by OnWrd and UpWrd
The Association Insights Podcast powered by OnWrd & UpWrd focuses on best practices, top trends, helpful ideas and smart strategies and tactics that work in the world of associations. The podcast will feature meaningful conversations with association professionals across the country taking a deeper dive into trending topics, offering insights that both inform and inspire.Produced by OnWrd & UpWrd: https://onwrdupwrd.com/
Episodes
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Keeping Associations Indispensable: Lessons in Advocacy, Member Value and Leadership
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, recorded on the show floor at the 2026 ASAE Annual Meeting & Exposition in Indianapolis, host Colleen Gallagher sits down with Patricia (Patti) Montague, FASAE, CAE, CEO of the School Nutrition Association (SNA), to...
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Leading Change Without Losing What Matters
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher welcomes back Preeti Vasishtha, AAiP, Director of Content and Editor-in-Chief at the American Academy of Actuaries, for a conversation about leadership, navigating change and knowing when to let…
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The Career Partnership Advantage: Rethinking Younger Professional Engagement
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, we wrap up our special fall series with Highland, exploring how associations can better attract, engage and retain younger professionals. Host Colleen Gallagher welcomes back David Whited, Principal of Research &…
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Belonging Beyond Benefits: Building a Stronger Member Connection
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, we continue our special fall series with Highland, exploring how associations can better attract, engage and retain younger professionals. Host Colleen Gallagher and special co-host David Whited, Principal of Research &...
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When It Mattered Most: The Untold Stories of Associations During the Pandemic
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher welcomes back Joanna Pineda, CEO & Chief Troublemaker at Matrix Group International, on the eve of the launch of her new book, When It Mattered Most: The Untold Stories of How Associations…
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Small Experiments, Big Lessons: Rethinking Member Engagement
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, we continue our special fall series with Highland, exploring how associations can better attract, engage and retain younger professionals. Host Colleen Gallagher and special co-host David Whited, Principal of Research &...
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From Executor to Orchestrator: Rethinking Marketing Careers in the Age of AI
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher welcomes back Jen O’Brien, Director of Research and Innovation at the American Marketing Association (AMA), to unpack findings from AMA’s new 2026 State of Marketing Careers Report. Jen shares…
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Career Pathways That Keep Members Engaged for the Long Haul
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, we continue our special fall series with Highland exploring how associations can better attract, engage and retain younger professionals. Host Colleen Gallagher and special co-host David Whited, Principal of Research &...
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Designing Professional Development That Actually Meets Member Needs
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, recorded on the show floor at the 2026 ASAE Annual Meeting & Exposition in Indianapolis, host Colleen Gallagher sits down with Tanika Coates, Director of Professional Development at the American Society for Cell…
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From Joining to Staying: Rethinking Younger Professional Engagement
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, we kick off our September series focused on how associations can better attract, engage and retain younger professionals—powered by our partners at Highland. Our guest is Jon Berbaum, President of Highland, who joins…
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From Career Support to Career Partnership: Rethinking the Role of Associations
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher sits down with David Whited, Principal, Research & Strategy at Highland, to explore how associations can move beyond providing products and services to become essential career partners for their...
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Scaling Impact: How Small Teams Can Build Big Programs
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, recorded on the show floor at the 2026 ASAE Annual Meeting & Exposition in Indianapolis, O&U’s Meghan Henning sits down with Gail R. Kulp, M.Ed., CAE, Executive Director of the Sea Tow Foundation, to talk about scaling...
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Building a Stronger Association: Lessons in Growth, Culture, and Leadership
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher sits down with Phil Andrews, CEO of USA Fencing, to explore what it takes to build sustainable growth in today's association landscape. Since becoming CEO in 2022, Phil has led USA Fencing through...
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From Data Rich to Insight Driven: Building Smarter Association Strategies
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher welcomes Denny Lengkong, President of IntelliData, back to the podcast to explore one of the biggest challenges facing associations today: turning mountains of data into meaningful decisions.…
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Fighting Misinformation with Trust: How Associations Can Leverage Influencer Marketing
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher sits down with Candice Warltier, CEO & Founding Partner of CS-Effect, to explore how associations can use trusted voices to combat misinformation, educate new audiences, and strengthen their...
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WWPR Panel: How Associations Lead with Strategic Storytelling
In this special episode of the Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher shares a live panel discussion from Washington Women in Public Relations (WWPR) on how associations can use strategic storytelling to build trust, strengthen member engagement, and drive...
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Trust, Change, and the Future of Association Leadership
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Meghan Henning sits down with Tara Puckey, MBA, FASAE, CAE, CMP, President & CEO of the Radio Television Digital News Association (RTDNA), for a thoughtful conversation on trust, leadership, organizational culture,...
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Leading a Global Association: Data, Innovation, and Member Value in a Changing Energy Landscape
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher sits down with Stuart Broadley, CEO of the Energy Industries Council (EIC), for a conversation about leading one of the world's largest trade associations serving the energy supply chain....
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Beyond the Keynote: Building Conference Experiences That Last
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher welcomes back Kara Dickerson, Founder of Content With Impact, LLC, to explore how associations can transform keynote programs into powerful storytelling platforms that create value before, during,...
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Why Great Association Communications Start With Business Goals
In this solo episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher explores a simple but often overlooked truth: effective association communications don't start with content—they start with organizational goals. Too often, communications teams get caught in…
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Governance That Builds Trust, Engagement, and Stronger Associations
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Lerro Gallagher sits down with Mark Fernando, Director of Governance and Administration at the American Sociological Association (ASA), to explore what it takes to build trust, transparency, and engagement...
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Pricing with Purpose: Rethinking Value, Membership, and Revenue in Associations
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher sits down with Dr. Michael Carr-Tatonetti, CPP, CAE, Founder & CEO of Pricing for Associations, to explore one of the most powerful—and often misunderstood—tools available to association leaders:...
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Leading Transformation in the Age of AI: What Association Leaders Need to Know
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher sits down with Adrienne Lerro, Partner at PwC, to discuss what it takes to successfully lead transformation in large organizations. Drawing on her experience leading global operational and...
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Building Trust, Community, and Belonging: Inside Virginia REALTORS®
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher sits down with Leslie Frazier, SVP of Community and Industry Relations at Virginia REALTORS®, for a thoughtful conversation on leadership, advocacy, housing, and the evolving role of associations…
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Helpful Marketing: Building Trust and Loyalty That Lasts
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher sits down with Katy Thorbahn, President & CEO of Shiny, for a thoughtful conversation about customer indifference, trust-building, and why the most effective organizations focus less on…
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Replay: How OnWrd & UpWrd — and This Podcast — Got Started
In this special replay episode of The Association Insights Podcast powered by OnWrd & UpWrd, O&U CEO Colleen Gallagher revisits the very first episode of the show — originally recorded more than four years ago when the podcast launched as The Association 100. As OnWrd & UpWrd approaches six years...
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AI + PR Right Now: What’s Actually Working, What’s Not, and What’s Changing Fast
In this solo episode of The Association Insights Podcast powered by OnWrd & Upwrd, host Colleen Gallagher takes a step back to unpack where AI actually stands right now in association communications and PR. After months of rapid experimentation across the industry, Colleen moves beyond the hype…
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Why Trust Is the Most Valuable Asset Associations Have Right Now
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher takes a step back to focus on a foundational—but often overlooked—driver of association success: trust. In a landscape shaped by information overload, growing skepticism, and declining…
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Using Member Data to Strengthen Your Messaging
In this solo episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher, President & CEO of OnWrd & UpWrd, breaks down one of the most overlooked opportunities in association communications: how to better use the member data you already have to shape stronger…
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How Leading Associations Are Turning Annual Meetings Into Year-Round Visibility
In this solo episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher explores how leading associations are rethinking their annual meetings—not just as events, but as strategic opportunities to build visibility, credibility, and momentum that lasts well beyond...
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Turning Insight into Action: Real-World Scenarios Associations Are Facing Right Now
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher is joined by Meghan Henning, Senior PR Strategist & Founding Partner, and Christine Stay, Director of Operations at OnWrd & UpWrd, for a fast-paced conversation on the real challenges associations...
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Building a Movement: Advancing Women in Association Leadership
In this episode of The Association Insights Podcast powered by OnWrd & UpWrd, host Colleen Gallagher sits down with Alexandra Bradley, President; Kim Howard, CAE, President-Elect; and Whitney Meyerhoeffer, MPA, CAE, Secretary/Treasurer of The Alliance for Women in Associations. Together, they…
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Building Stronger Association Teams: Wellbeing, Leadership, and Sustainable Performance
Building Stronger Association Teams: Wellbeing, Leadership, and Sustainable Performance In this episode of The Association Insights Podcast, host Colleen Gallagher sits down with Johanna Roodt, Founder, Wellbeing Consultant & Coach, Leladijo Consulting, for a timely conversation on what it really...
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Turning Succession Into a Celebration: A People-First Leadership Transition
In this episode of The Association Insights Podcast, host Colleen Gallagher, President & CEO of OnWrd & UpWrd, sits down with Melissa Loner, MBA, QAS, Chief Executive Officer of the National Society of Compliance Professionals (NSCP), one of the 2025 Association Insights Comm Impact Award…
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Communications Leadership in Associations: Lessons, Patterns, and What It Takes to Become the Go-To Voice
In this solocast episode of The Association Insights Podcast, host Colleen Gallagher, President & CEO of OnWrd & UpWrd, takes a step back to reflect on the evolving role of communications leadership in associations. Drawing on nearly two decades of experience working alongside associations across...
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Leading Through Transition: Stewardship, Stability, and Global Momentum
In this episode of The Association Insights Podcast, host OnWrd & UpWrd’s Colleen Gallagher welcomes back Louise St. Germain, Interim Executive Director of the International Society on Thrombosis and Haemostasis (ISTH) for a powerful conversation on leadership during transition, global scale, and...
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From Reporter to Resource: What Associations Get Wrong About Media
In this episode of The Association Insights Podcast, host Meghan Henning sits down with OnWrd & UpWrd’s Account Director, Roger Hughlett, for a candid, wide-ranging conversation on media, messaging, and what associations need to understand about today’s newsroom realities. With more than two...
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Leading with Credibility, Story, and Scale: How Small Teams Can Take Awareness Global
In this episode of The Association Insights Podcast, host OnWrd & UpWrd’s Meghan Henning sits down with Amy Leitman, JD, President of NTM Info & Research (NTMir) for a powerful conversation about advocacy, awareness, and what it takes for a small nonprofit to execute a truly global media…
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Leading With Trust in a Polarized Public Health Moment
In this episode of The Association Insights Podcast, host Meghan Henning of OnWrd & UpWrd sits down with Julie Hirschhorn, Manager of Public Relations at the American Academy of Family Physicians (AAFP), for a timely conversation on trust, tone, and leadership in healthcare communications. As...
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Leading Through Regulatory Change: ACRP’s Blueprint for Trust and Education
In this episode of The Association Insights Podcast, host Meghan Henning sits down with Lisa Townsend, Director of Marketing & Communications at the Association of Clinical Research Professionals (ACRP), to unpack what it looks like when an association doesn’t just react to industry change—but...
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Future-Proofing Marketing: What Associations Need to Know Now
In this episode of The Association Insights Podcast, host Colleen Gallagher sits down with Jen O’Brien, Director of Research and Innovation at the American Marketing Association (AMA), to unpack the newly released Future Trends in Marketing Report—and what it means for association marketers...
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Marketing Fundamentals That Still Matter: Trust, Touchpoints, and What Associations Should Focus on for 2026
In this episode of The Association Insights Podcast, host Colleen Gallagher sits down with Katy Doss, Founder & CEO of Script Marketing, for a practical conversation on the marketing basics associations can’t afford to skip—especially as attention gets harder to earn and teams are stretched thin....
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Leading Through Crisis, Advocacy, and Change: Inside TIA’s Fight Against Freight Fraud
In this episode of The Association Insights Podcast, host Meghan Henning sits down with Chris Burroughs, President & CEO of the Transportation Intermediaries Association (TIA), for a candid conversation on leadership, advocacy, and how associations respond when an industry crisis hits. Chris...
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State of Media & PR for Associations: What Matters Most Heading Into 2026
In this New Year’s solocast episode of Association Insights, host Colleen Gallagher—CEO of OnWrd & UpWrd Marketing & Communications—takes a grounded, practical look at the evolving media and PR landscape for associations. With newsrooms shrinking, attention getting harder to earn, and AI…
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What 53 Conversations Taught Us About Associations—and What Comes Next
In this final episode of 2025, host Colleen Gallagher, CEO of OnWrd & UpWrd, reflects on a year of learning, listening, and leadership across 53 episodes of The Association Insights Podcast this year. From member value and communications to AI, advocacy, culture, and leadership, this solocast…
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Member Value Reimagined: How Associations Are Evolving to Meet Modern Expectations
A Virtual Roundtable Replay In this holiday-week episode of The Association Insights Podcast, we’re re-airing our December LinkedIn Live roundtable, Member Value Reimagined—How Associations Are Evolving to Meet Modern Expectations. As member expectations continue to evolve, associations are...
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Raising the Bar: Celebrating the 2025 Association Insights CommImpact Award Winners
In this special year-end episode of The Association Insights Podcast, we’re re-airing the live broadcast of the 2025 Association Insights CommImpact Awards, originally streamed on YouTube. Hosted by Colleen Gallagher, President and CEO and Meghan Henning, Senior PR Strategist of OnWrd & UpWrd…
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Transforming in Real Time: How AMLE Rebuilt Trust, Focus, and the Future of Middle Level Education
In this episode of The Association Insights Podcast—and the next installment in our Big Ideas & Trends Series—host Meghan Henning sits down with Stephanie Simpson and Derek Neal, CAE to talk about what a real association turnaround looks like behind the scenes. Stephanie Simpson will conclude her...
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Lean at 10: Culture, Risk, and Smarter Innovation for Associations
In this episode of The Association Insights Podcast, host Colleen Gallagher kicks off our Big Ideas & Trends Series with a candid conversation about what it really takes for associations to innovate. Colleen is joined by Elizabeth Weaver Engel, M.A., CAE, Chief Strategist, Spark Consulting; Jamie...
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Beyond Swag: Strategic Gifting and Emotional Loyalty for Associations
In this episode of The Association Insights Podcast, host Colleen Gallagher sits down with Jamie Shibley, Co-Founder & CEO of The Expressory, to talk about how thoughtful appreciation can become a real strategy for retention, sponsorship loyalty, and long-term trust—not just a year-end “nice to...
About this show
The Association Insights Podcast powered by OnWrd & UpWrd focuses on best practices, top trends, helpful ideas and smart strategies and tactics that work in the world of associations. The podcast will feature meaningful conversations with association professionals across the country taking a deeper dive into trending topics, offering insights that both inform and inspire.Produced by OnWrd & UpWrd: https://onwrdupwrd.com/
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OnWrd and UpWrd
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