PODCAST · business
The Audacious OBM with Leanne Woff
by Leanne Woff
Are you an Online Business Manager who's ready to stand-out and be sought-after in the OBM industry?Confidently delivering services you love, for a price that feels great to clients who inspire you?Yes? Then this podcast was made for you.Come on a journey with your host Leanne Woff (Business Integrator and OBM extraordinaire) and the Audacious Empires crew, as we discuss what's needed to charge premium prices, have clients lining up to work with you and never have to work another weekend.In a mix of solo and interview episodes, we'll share our insights, tactics and experience in creating a rock star reputation, delivering a high-quality service so you can work with the clients you want, when you want for the price you want.If you want more audaciously-good stuff, head to audaciousempires.com
Episodes
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OBM Behind The Scenes: How I manage my day
Hey amazing OBMs! This episode dives into the secret weapon of successful online business managers: time management mastery! Learn how Leanne uses a two-pronged approach to conquer her schedule and avoid burnout. Part 1: The High-Level View - Time Blocking Ditch the overwhelm! Get crystal clear…
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How I went from charging my OBM clients $2,000 to $4,000
Struggling to confidently price your OBM services? You're not alone! This episode dives deep into the journey of doubling OBM rates, from hourly hustling to strategic packaging. Learn how ditching the "random hour" model for valuable service packages transformed a business, attracting dream…
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The one qualification you need to be an exceptional OBM
The Audacious OBM Podcast: The One Qualification You Need to be an Exceptional OBM Hey amazing humans! This episode tackles a question we get a lot: what's the #1 qualification to be an exceptional OBM? Forget the fancy certificates and programs, the answer might surprise you! Traditionally,...
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BTS: Good client, Bad client: A true story
In this episode of The Audacious OBM Podcast, Leanne dives into the world of client management, contrasting two very different client experiences: Unrealistic Rachel and Light Me Up Lacey. Unrealistic Rachel is a nightmare client with unreasonable expectations, ever-changing demands, and a…
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Launch managing like a boss: 4 core roles OBMs play in online launches
Hey there, OBMs! This episode is all about launch management, diving deep into the nitty-gritty of that all important launch. The episode dives into 4 core roles that OBMs play in online launch management: managing the team, coordinating tasks, being the keeper of time, and being the talent...
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10 Reasons it might be time to say goodbye to a client
Hey crew! Last week we talked about client commitment and the difference between dedication and self-sabotage. This week, we're taking things a step further. We're flipping the script and talking about firing a client. Yup, you heard that right. This episode is all about the 10 reasons why it…
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Client commitment: Are you committed, stubborn or self-sabotaging?
Audacious OBM Podcast: Client Commitment - Are You Committed, Stubborn or Self-Sabotaging? Hey lovely! This episode is about client commitment, how long you work with clients, and whether you're being committed, stubborn, or self-sabotaging. We all know working with clients can be amazing, but…
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From Solo to Team: How to onboard and train new team members in your OBM business
From Solopreneur to CEO: Building Your OBM Dream Team (It's not just about hiring!) You landed the dream OBM client, but now you're staring down a mountain of work. Can you finally ditch the solo hustle and build a team? Absolutely! This episode of The Audacious OBM Podcast dives deep into...
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11 signs that show you're ready to grow your team
Hey Gorgeous! Is it Time to Grow Your Team? Feeling overwhelmed, Audacious OBM? This episode is here to help you decide if it's time to expand your team. We'll explore 11 signs that scream "you need help!" We know growing your team can be scary, especially if it's your first time. But what if we...
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10 reasons you should be charging more as an OBM
Hey there, OBMs! In this episode, we're diving into the fire of one of your biggest struggles: pricing! We all know money talks, but sometimes it feels like ours is whispering when it should be shouting. Let's boost your confidence and get you charging what you're worth! We'll explore ten juicy...
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Why you keep over-delivering and how to stop
Feeling Like You're Always Overdelivering? (The Audacious OBM Podcast) Hey, hey, hey, rockstar OBMs! Struggling to stop going above and beyond for your clients? This episode dives deep into why we overdeliver and how to finally break free from the cycle. Sound familiar? You constantly do more…
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Stop being selfish and start asking more questions
Stop Being Selfish and Start Asking More Questions. This episode is all about conquering your fear of asking questions and leveraging their power for better client relationships and project outcomes. We'll explore why questions are crucial and how our insecurities often hold us back. You'll hear…
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Well, that's a terrible idea: How to lead clients into making well-informed, future focused decisions.
Have you ever worked hard to create a perfect solution for a client, only to have them backpedal later? This episode dives into that frustrating phenomenon and equips you with the tools to navigate it. We'll explore why clients might change their minds after initially loving an idea, and how to...
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How much does an Online Business Manager charge?
Hey there, OBMs! This episode is all about money, honey! We're diving into that question you all ask me constantly: how much should you charge as an Online Business Manager? We'll ditch the mumbo jumbo and break it down. Because let's face it, confusing pricing hurts everyone. It makes it hard…
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How to stop getting crappy clients and leads that go nowhere.
Feeling frustrated by crappy clients and leads that go nowhere? This episode is for YOU! We're diving deep into why you might be attracting the wrong clients, and how to shift your messaging to snag the perfect ones. Here's a taste of what you'll learn: The Commodity Race Trap: How competing on...
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What's your business growth plan? Getting purposeful with growth and education.
Tune in to this week's Audacious OBM Podcast: What's your business growth plan? Getting purposeful with growth and education. Tired of feeling stuck in your business? This episode is your wake-up call! We dive deep into the crucial difference between a hobby and a business, and why purposeful...
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Project planning: Nailing your project timeline
Hey Audacious OBMs! Feeling overwhelmed by project timelines? You're not alone! This episode dives deep into a 6-step process to help you conquer your project timeline with ease. We'll break down the steps to: Chunk it out Task it up Map the dependencies Prioritise, prioritse Timeline it…
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Project planning: The Art of breaking things down
Feeling overwhelmed by blank project canvases? Join Leanne, your OBM bestie as she breaks down project planning into bite-sized chunks! ✨ In this episode, you'll learn: How to set a clear end goal (vision boarding encouraged!) The art of brain dumping and chunking tasks Identifying resources and...
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Creating outstanding SOPs for your clients
Ready to ditch standard, stagnant SOPs and embrace scalable systems that grow with your business? In this episode of The Audacious OBM, Leanne dives deep into the secrets of crafting outstanding SOPs that empower your clients and fuel their success. Forget Times New Roman, 11pt font! The key lies...
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How to educate clients on what an OBM is.
Hey, hey, hey, lovely listeners! Let's chat about demystifying the magic of OBMs for our clients. Buckle up, because this episode is packed with insights inspired by your questions. ♀️ First things first: Is your OBM understanding on point? Leanne dives into the core of what defines an OBM,...
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Introvert, Extrovert or Ambivert. People are still your secret weapon to business success.
Hey OBMs, get ready to level up your business with the power of connections! This episode smashes the myth that introverts, extroverts, and ambiverts can't all dominate the OBM game. Leanne Woff dives deep into 9 unexpected ways people fuel your success: Small Business Coaster Help. Expert...
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Do you trust me?
Trust: The Jump Off or the Magic Carpet Ride? Ready to dive into the ocean of trust with your clients? Buckle up, OBMs, because Leanne Woff's latest episode of The Audacious OBM is an exhilarating roller coaster of trust-building tactics. Forget micromanagement, fear, and endless checking. Lean…
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Why I stopped offering strategy sessions as an OBM
Tired of "strategy sessions" leaving you drained and your clients lost? Audacious OBM host Leanne Woff throws down the gauntlet on this episode, revealing why she ditched isolated strategy sessions and embraced a different path. Listen in as Leanne spills the tea on: Why "strategy sessions"…
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Top tech tools every OBM should know
🍾🎈It's the 30th Episode of the Audacious OBM Podcast! 🥂🍾 In this episode Leanne shares with us her knowledge of tech tools she has found invaluable in her business. As an OBM you don't need to be a tech genius, but there are definitely certain concepts and platforms that will allow you and…
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How to deal with angry clients
Hi everybody! Welcome back to The Audacious OBM, where we tackle the nitty-gritty of all things Online Business Management. And today, we're diving headfirst into the fiery depths of... angry clients. Leanne shares her eight-point roadmap to turning those frowns upside-down. Topics covered in…
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How can I take a break without letting my clients down?
In this episode of the Audacious OBM, Leanne discusses the challenges of taking a break as an OBM without letting clients down. Leanne shares seven strategies to make taking a break easier. Firstly, she highlights the importance of defining what a break means to you personally. Next, Leanne...
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Do OBMs need Work Agreements and Contracts? A necessary evil or overdone formality?
Leanne explores the importance of work agreements and contracts for Online Business Managers. She shares her own experience and emphasizes the need for a legally binding agreement to set clear expectations, protect both parties, and demonstrate professionalism. Some of the topics covered in this...
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How to handle multiple client projects as an OBM
Are you an OBM struggling with managing multiple client projects? In this episode of The Audacious OBM, host Leanne Woff shares valuable insights and practical tips on how to handle multiple client projects with ease. Leanne understands the challenges that OBMs face when it comes to managing a...
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I got thrown under a bus. Here's what I did
In this Episode of the Audacious OBM, Leanne shares a personal experience where she finds herself in a challenging situation. She narrates how a client approached her to create a quote for a new initiative without providing much detail. Despite the lack of information, she decides to proceed and...
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You just lost a client, now what? The steps to take to get back on track, fast.
Has your business lost a client lately? If so, you're not alone. In this episode of The Audacious OBM Podcast, Leanne Woff shares the 7 steps you can take to get back on track fast. In this episode, you'll learn how to: Analyse the emotional, financial, and mindset impact of losing a client Set...
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Going back to basics: Messaging made easy
Welcome to this week's episode of The Audacious OBM. I'm your host Leanne Woff and today we are talking going back to basics. Messaging made easy. Messaging in business is one of the most important things. It's how you tell people who you are, what you do, and why they should choose you. But it…
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How to find your first OBM client
In this episode of The Audacious OBM, Leanne shares 12 tips on how to get your first OBM client. She covers everything from clarity and networking to being proactive and showing your expertise. Key Takaways: Clarity is king. Make sure you can clearly articulate what an OBM is and who you work…
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How to manage your personal life and work life as an Online Business Manager
Tune in to this week's podcast of The Audacious OBM as Leanne discusses all things Work/Life Balance. Some of the key points raised by Leanne are- 1. Balance is not achievable: Leanne argues that the idea of achieving a perfect balance between personal and work life is unrealistic and insinuates…
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How to manage creative visionaries with lots of ideas
In this episode of The Audacious OBM, Leanne Woff discusses how to manage creative visionaries with lots of ideas. She begins by explaining that these people are often driven by a deep desire to make a difference in the world, and that their creativity is a gift. However, she also acknowledges…
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It's not the end of the year, yet!
It's not the end of the year, yet! That's the title of this episode of The Audacious OBM Podcast, where host Leanne Woff discusses the importance of staying focused on your goals, even as the holiday season approaches. Leanne begins by talking about how many people start to wind down at the end…
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How to help clients who don't know what they should do
In this episode of the Audacious OBM, Leanne Woff shares tips on how to help clients who don't know what they should do. She covers everything from understanding the current status and destination to dealing with overwhelm and creating a plan. Leanne also emphasizes the importance of having a…
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How many clients should an Online Business Manager work with? Why your big client is a big mistake.
In this episode of The Audacious OBM Podcast, we share why having a big client is not the best way to scale your OBM business. Listen to this episode to learn how to avoid the big client mistake and scale your OBM business the right way. Leanne highlights - The risks of having a big client, such…
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How flexible should I be with clients? 6 things to consider before saying yes or no.
In this episode of the Audacious OBM Podcast, Leanne talks about the importance of being flexible with clients, but also the importance of knowing when to say no. She shares 6 things to consider before saying yes or no to a client request, including: Your values and boundaries The impact of the...
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Lead management success: 5 questions I ask every new OBM lead
In this episode we are talking about leads management success for OBMs. Leanne shares her 5 questions that she asks every new OBM client. Leanne explains that these questions give her enough information to determine whether she can help the client and whether the client is a good fit for her...
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The day it all turned to poo
Leanne Woff is a business owner who has experienced burnout. She shares her story of how she went from being a people pleaser and perfectionist to someone who is able to set boundaries and take care of herself. Leanne explains that she was always a people pleaser and perfectionist. She would…
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Creating Amazing Client Offboarding Experiences: Goodbye is never goodbye
In this episode of The Audacious OBM Podcast, we're talking about the final piece for our Creating Amazing Client Experiences series - Offboarding. Leanne discusses the importance of the offboarding process being pleasant for both you and your client. Some of the wonderful points that cover are…
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Creating Amazing Client Service Delivery Experiences: Giving clients what they need, when they need it, the way they need it
In this episode of The Audacious OBM podcast, Leanne discusses creating amazing client service delivery experiences. She emphasizes the importance of mapping out the delivery process, identifying communication needs, and considering client perceptions and feelings throughout the journey. Leanne...
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Creating Amazing Client Onboarding Experiences: How to get clients to love you from the get-go
In this episode, we're talking about the importance of creating an amazing client onboarding experience. We'll share a story about how a great onboarding experience led to a referral, and we'll discuss the key elements of a successful onboarding process. We'll also cover some specific tips for...
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Creating amazing client experiences: What they are and why every OBM needs them
In today's episode, we're diving deep into the world of client experience and its impact on your business. Join us as we explore how shifting from managing client transactions to creating exceptional client experiences can transform your business and set you apart from the competition. Client...
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The biggest mistake I've made as an OBM
In this episode, I'm sharing the biggest mistake I've made as an OBM. I've learned the hard way that it's important to stick to your process, even if it means disappointing your client in the short term. When you change your process for a client, you're essentially throwing away all of your...
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What do I need to know and what experience do I need to call myself an OBM?
Today, we're answering a question from a listener: I think I have the right skills to become an Online Business Manager, but I don't have the experience. What do I do? It's important to remember that experience isn't everything. You can learn the skills you need to be a successful OBM, even if…
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What do OBM clients want? The 7 things no one is telling you
Discover the untold secrets of what OBM (Online Business Management) clients truly desire in this eye-opening podcast. Join us as we unravel the seven key insights that no one is sharing. From the importance of initiative and proactivity to the power of structured communication, we unveil the...
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Dear OBM client - please pay me. How to stop feeling like you're begging for money.
In this episode of The Audacious OBM, Leanne concludes her mini-series on pricing with "Dear OBM client, please pay me: How to stop feeling like you are begging for money." She addresses discomfort and apprehension when discussing pricing and unpaid bills, sharing strategies to overcome these...
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6 Critical things every OBM should consider when setting your price
In this episode of The Audacious OBM podcast, Leanne dives into the essential considerations when setting prices for OBMs. Join us as we explore six key factors: prioritising ourselves, accounting for expenses, creating a memorable client experience, planning for future team expansion, aiming for...
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How to Price Your Services as an OBM: Hourly vs Retainer vs Packages
In this episode of The Audacious OBM, we discuss the biggest struggle of OBMs - pricing. Pricing is ever-evolving, and there is no one right way. We'll look at different pricing options, including value-based pricing, hourly rates, retainer, and packages, and their benefits and pitfalls. We will...
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ABOUT THIS SHOW
Are you an Online Business Manager who's ready to stand-out and be sought-after in the OBM industry?Confidently delivering services you love, for a price that feels great to clients who inspire you?Yes? Then this podcast was made for you.Come on a journey with your host Leanne Woff (Business Integrator and OBM extraordinaire) and the Audacious Empires crew, as we discuss what's needed to charge premium prices, have clients lining up to work with you and never have to work another weekend.In a mix of solo and interview episodes, we'll share our insights, tactics and experience in creating a rock star reputation, delivering a high-quality service so you can work with the clients you want, when you want for the price you want.If you want more audaciously-good stuff, head to audaciousempires.com
HOSTED BY
Leanne Woff
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