The Best Small Business Show
by Rich Gee & BJ Flagg
As a small business owner, you're living in the middle of a battlefield—strategies, tech, and advice are coming at you faster than ever. It's chaos out there, and it's only getting crazier. The question is: How do you cut through the noise and WIN?That's where we come in. Rich Gee, one of the world's top business coaches, and BJ Flagg, a brand marketing legend, are here to help you crush it. We keep every episode short, sweet, and PACKED with the insights you need to dominate your market and explode your growth.Tune in, level up, and get back to business with a whole new arsenal of ideas to grow your company to the next level. Let's make it happen.
Episodes
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476 - Monthly Q&A - How to Steal Market Share in a Chaotic Economy
Are you "holding steady," or are you just stalling? If your $1M to $10M business is hitting the brakes to wait for "perfect conditions," you aren't being prudent—you are playing not to lose. In this episode, Rich and BJ break down why playing defense is the highest-risk decision you can make…
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475 - Strategic Stopping - Don't Copy Last Year's Budget
If the plan doesn't change what you stop, it's not a plan.
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474 - Stop Doing Everyone's Job - Role Clarity with ARCI
When everyone owns a task, nobody does. Everything inevitably lands right on your desk. Four simple letters can fix this daily chaos.
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473- We Agree with Jessica Tarlov - A Review of 'I Disagree'
BJ and Rich review "I Disagree," by none other than Jessica Tarlov. Jessica is a prominent political strategist, data-driven analyst, and corporate research executive holding a PhD from the London School of Economics.
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472 - Monthly Q&A - Why Customers Are Angrier (And How to Win Them Back)
Customers aren't broken; they're burned. And burned is fixable. And the owners who fix it win the customers everyone else lost.
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471 - Your Team Meetings Stink. Don't Kill Them
Most owners killed their team meetings because they were awful. That was the right instinct and the wrong fix.
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470 - Keep Your Best People Without Raising Their Pay
When was the last time you named a win out loud, in front of everybody? Your best employee didn't leave for money. She left because nobody noticed her.
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469 - Nine Years! The Simple System Behind 469 Weekly Episodes
Nine years. 469 episodes. Not one missed Tuesday. Here is the exact system that made it happen.
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468 - Monthly Q&A - You Are The Bottleneck
Four owners wrote in this month with the same problem wearing four different masks. Every one of them was the bottleneck.
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467 - You Didn't Cut That Cost - You Moved It
Self-checkout saved supermarkets' payroll. Then shoplifting ate the savings. Rich Gee and BJ Flagg break down what that means for a business where the owner is the one still standing there when the bill arrives.
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466 - Turn Your People Into Idea Machines
Owners tell us their team stopped bringing ideas years ago. They ask for input, get silence, then decide alone anyway. Good news — that's a system problem, and systems get fixed.
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465 - Win the Room in 3 Sentences - A Pitch That Actually Works
Let's dissect the elevator pitch today. Most business owners simply ramble. They spend hours on features, and buyers completely zone out.
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464 - Unleash Your iPhone - The YouTube Playbook to Crush Your Competition
Your competitors are terrified of the camera. That fear is your immediate, zero-cost advantage. YouTube is a massive search engine waiting for your brand.
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463 - Weaponize Your Pricing - Why Your Cheap Rates Are Costing You Deals
It is a trap that keeps business owners stuck - you think high prices lose deals. Well...you're wrong.
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462 - Monthly Q&A - Making Tough Decisions
This month's Q&A topic: Decision paralysis is suffocating your daily operations. 4 audience questions with 4 powerful answers!
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461 - The Overwhelm Lie - You Aren't Busy, You're Killing Your Bottom Line
Today's pain point? Ghosting. You probably call it being overwhelmed. We call it hiding.
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460 - You Have Dependents, Not a Team - Enforcing the Tom Hanks Standard
Stop negotiating. Let's set a baseline to instantly buy back your time. Time to listen to Tom Hanks.
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459 - How To Fire Up Your Passion in 2026
Passion is an earned output, never an input. Action creates energy. Not the reverse.
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458 - The End of Your Static Email List - Why It's Obsolete
The problem most small businesses have: they rely on outdated, static email lists. The solution: Stop hoarding names and start tracking visitor intent.
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457 - Evolve or Expire - The Complete Small Business Overhaul
Sometimes it's hard to look into the mirror and recognize that your business might need an overhaul - a new look.
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456 - Co-Founder Extraction - Firing Your Toxic Partner Before They Bleed You Dry
How to deal with a TOXIC partner who is hurting and hampering the business, other partners, staff, vendors, and customers.
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455 - Why Profitable Businesses Go Bankrupt - The Cash Cycle
Why do profitable businesses go bankrupt? Simple logic: Profit is a theory, and Cash is a fact. You cannot fund payroll with uncollected pipeline revenue.
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454 - Cannibalize Your Success - Kill Your Lead Product (Before the Market Does)
Are you getting too comfortable? Business owners sometimes hit a peak and assume the easy ride will last forever. But the reality is, every product, service, and skill has an expiration date. The amazing news? You have the power to build your next massive win starting right now.
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453 - Fire Yourself From Busywork - Delegating Key Tasks to AI
You need to view AI as your new, highly capable digital staff. Today, we're giving you 4 key strategies to delegate to AI and buy your time back effectively.
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452 - The Ugly Truth About Offshoring - It's Not Just Cheap Labor
Today, we're tackling a massive operational headache: the "cheap" offshore labor trap. We are going to teach you how to turn that chaotic global workforce into a self-managing machine.
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451 - Cold Calling Isn't Dead, Your Script Is
Too many business owners are terrified of interrupting a stranger's day to close a B2B deal. Mastering modern outbound sales cuts right through the noise. You don't have to sound desperate. You just need to sound professional.
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450 - Digital Extortion - Surviving Smear Campaigns and Fake Reviews
It's terrifying when your business's reputation is suddenly under attack. The good news? You can absolutely crush them at their own game. Today, we are giving you the bulletproof crisis survival playbook.
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449 - The Performance Ceiling - How To Break Through
Is your business growing around you, instead of with you? Stop doing and start designing.
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448 - The AI Plateau - Why Basic Prompts Don't Work Anymore
Are you stuck on the "AI Plateau?" - basic prompts are not working. Today, we're giving you the exact blueprint to unlock next-level AI performance.
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447 - Own Your Industry by Owning Your Niche
Are you getting lost in the noise and blending in with the competition? To grow massive, you have to go narrow.
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446 - Micro-Acquisitions - Your Ultimate Growth Strategy
Stop building from scratch. It's time to BUY your growth. It's about strategic leverage and buying a tiny, profitable competitor or vendor.
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445 - Death of the 30-Day Close - The Answer to Paralyzed Buyers
Buyers are paralyzed, and budgets are locked down tight. But do not panic. Longer cycles do not mean dead deals. We have the exact solutions you need to keep your pipeline moving and thriving.
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444 - Addition by Subtraction - The Financial Case for Firing Your Bottom 10% of Clients
Today, we are tackling a massive pain point: exhausting clients. You know the ones. They pay the absolute least and complain the most. Dropping them is the fastest way to grow your margins - we call it "Addition by Subtraction."
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443 - Sales Pipeline Math - The Only Forecast That Matters
We are going to replace sales close guessing with bulletproof math to guarantee your revenue.
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442 - The Silent Killer - Scope Creep and How to Shut It Down
The absolute silent killer of margins, timelines, and team morale. We see it in almost every business we coach and consult. We're going to show you how to turn that creep into cold, hard cash.
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441 - One Offer, One Message - Fix Your Confusing Marketing
For many people, sales are stalling. Guess what - it's not your product - it's your mouth. Too many offers. Too many messages. Too much noise. So today, we are fixing that. We are simplifying.
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440 - Operations That Don't Suck - SOPs for Real People
We are talking about the "boring" stuff that actually sets you free. Operations. SOPs. The stuff entrepreneurs usually hate. But they only hate it because they do it wrong.
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439 - The Founder Bottleneck - When Your Business Can't Grow Past You
When you are the "Chief Everything Officer," your business can only grow as big as your stamina. Today, we are smashing that bottleneck. We're moving you from "The Operator" to "The Architect."
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438 - Stop Discounting - How to Raise Prices Without Losing Customers
Today we're talking about the bravest move a business owner can make: Raising your rates. Discounting is a race to the bottom, and the prize for winning is going out of business.
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437 - How to Hire A-Players When You Can't Pay Big-Company Salaries
How to land A-Players when you don't have a Fortune 500 budget. Everyone thinks it's about the paycheck - that's the myth. Let's get you the team you deserve without breaking the bank.
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436 - Client Onboarding That Creates Lifetime Customers
Most businesses work so hard to get the "Yes," they forget what happens the minute the contract is signed. It's that gap between the "Yes" and the actual work where customers decide if they love you or regret you.
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435 - What Japanese Train Conductors Can Teach You About Leadership
Today we're talking about Cognitive Drift - the silent killer of execution. Near misses. Tiny mistakes. Big consequences. We're giving you a simple fix that works.
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434 - The Adaptability Advantage - How Speed Beats Knowledge!
The smartest people in the room aren't the ones with the most knowledge - they're the ones who adapt fastest.
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433 - Kicking Off The New Year - New Ideas, New Actions
We see so many owners getting stuck in the planning phase, but today is about movement. It's about ditching the old baggage and embracing the tools that make this year your best one yet. Instead of just wishing for a better year, we are building the engine to guarantee it.
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432 - Scale Your Business - The Benefits of Freelancers
Today, we are opening the door to a massive opportunity that many business owners assume is locked. We're talking about how to scale your business to the moon using an expertise-rich team of contract employees and freelancers without the weight of a traditional payroll.
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431 - Monetizing Directly With YouTube and Instagram
We will show you how to grow your revenue on YouTube and Instagram without ever pointing a camera at your face. Most people are afraid to do this and they assume that means social media is off the table for them. It's not.
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430 - Hybrid Harmony - Optimizing Blended Work Environments
Most businesses treat Hybrid work as "a lack of policy." They say, "Come in when you want," or "Just work from home whenever." That is a recipe for a ghost town office and disconnected employees.
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429 - Hire Your First Employee
Today, we are tackling the biggest hurdle for solopreneurs - this is the moment you move from "Freelancer" to "CEO." BJ and Rich will unpack how to do this without losing your shirt - or your mind.
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428 - Hyper-Personalized Marketing - Tailoring Strategies to Individual Customer Needs
It's the next level - tailoring your message to individual customer needs, at scale. It's the end of "one-size-fits-all" marketing: "Mass marketing is dead" and customers expect you to know them. It turns one-time buyers into loyal, repeat fans.
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427 - Being Grateful As A Business Owner
Today, we are hitting pause on the business hustle. You're thinking: "I don't have time for soft, fuzzy feelings." "I have end-of-year targets to hit." But here is the truth - Gratitude isn't just an emotion. It is a retention strategy - It is a profit multiplier. If you are constantly working...
About this show
As a small business owner, you're living in the middle of a battlefield—strategies, tech, and advice are coming at you faster than ever. It's chaos out there, and it's only getting crazier. The question is: How do you cut through the noise and WIN?That's where we come in. Rich Gee, one of the world's top business coaches, and BJ Flagg, a brand marketing legend, are here to help you crush it. We keep every episode short, sweet, and PACKED with the insights you need to dominate your market and explode your growth.Tune in, level up, and get back to business with a whole new arsenal of ideas to grow your company to the next level. Let's make it happen.
Hosted by
Rich Gee & BJ Flagg
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