The Better Together: Customer Conversations Podcast
by SAP
Better Together: Customer Conversations – a series where customers, partners, and thought leaders discuss solving business challenges with SAP Business Technology Platform. Hear from your peers and join in the inspiring conversations.
Episodes
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CIRQUE DU SOLEIL: Discover How AI Brings Business Transformation and Imagination Together
Learn how visionaries in reinvention are empowering their accounts payable team with agentic AI that identifies the status and next steps for any of its nearly 70,000 annual invoices—in just seconds. Philippe Lalumiere, VP, IT at Cirque du Soleil, shares his three-part vision for reinventing...
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FC BAYERN: Optimizing for next-level fan engagement and game-day operations, in real time
Dominik Winter, head of development and process at FC Bayern München, talks with Thulium CEO Tamara McCleary, about why it was mission-critical to enhance the fan experience by integrating their data to deliver a more personalized and targeted omnichannel experience, catering to individual...
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NHL: Shaping the future of the NHL with a real-time mobile app for a high-stakes business
Chris Foster, VP of Digital Business Development at the NHL, and AI and automation thought leader Pascal Bornet, talk with Thulium CEO Tamara McCleary, about the power of data, when it's reliable, connected, and accessible, and how the NHL went from inspiration to iteration with the end-users…
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BLACK HORSE ONE: Reinventing equestrian shows with advanced, end-to-end digital event management
Daniel Göhlen, CEO of Black Horse One, talks with Tamara McCleary, CEO of Thulium, to share his motivation and journey merging tradition with technology to transform equestrian events, improving the sport and the experience for all, winning over even the most traditional.
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ESSEN FÜR ALLE: This Swiss NGO used technology to help rescue food to feed people
Learn how to use technology to serve others when Essen für Alle co-IT leads Matthias Beeler and Keywan Nadjmabadi, and AI and automation expert Pascal Bornet, talk with Thulium CEO Tamara McCleary.
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MESSER: Delivering 'Gases for Life' to customers worldwide with data-driven precision
Hear Messer Chief Information Officer David Johnston and Thulium CEO Tamara McCleary discuss why end-to-end, data-driven insights are necessary and why the future belongs to data-driven organizations.
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WECONNECT INTERNATIONAL: Bringing together women-owned businesses and corporate buyers worldwide
Elizabeth Vazquez, CEO and co-founder of WEConnect talks with Thulium CEO Tamara McCleary about the wide-reaching impact of women-owned businesses and why they are critical to the global economy and their communities.
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HOMEMADE: Delivering on the promise of home-based eldercare with a self-service care solution
Laura Westhorpe, general manager at HomeMade, and Selim Ahmed, managing director at Bourne Digital, part of Accenture, meet with Tamara McCleary, CEO of Thulium, to discuss why it's essential to have a better solution for qualifying citizens who want to stay in their homes instead of a care...
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BLUE DIAMOND GROWERS: Cultivating digital transformation across the supply chain, from field to fruition
Blue Diamond Growers' Steven Birgfeld, vice president of information technology and services, joins Tamara McCleary, CEO of Thulium, to discuss the global business forces that necessitated change for the world's largest almond business so it could better serve its co-op and customers.
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EY: Aiding Ukrainian refugees via the EY Emergency Response Application (EY ERA)
EY guests Axel Janz, Global Head of SAP Products and Innovations, Anne Sawyer Shields, Supporting next generation and Accelerating Environmental Sustainability leader, Global Corporate Responsibility, and Oktavian Wagner, Head of CT Innovation, Technology, and Architecture meet with Tamara...
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DEGROOF PETERCAM: Empowering employees with a mobility app focused on their needs
Guests from Bank Degroof Petercam—Guy Spitaels, head of HR service center, payroll, and systems, and Kira Zouboff, HR business analyst—as well as Bert Van Bree, solution architect at Flexso Digital, join Timo Elliott, vice president and global innovation evangelist at SAP, to discuss how digital...
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NHL: Respecting the game means protecting the places where we live, work, and play
Omar Mitchell, vice president of sustainable infrastructure and growth initiatives at the NHL, meets with guest host Ragunath Ramanathan, chief revenue officer- SAP BTP, to discuss environmental stewardship and how NHL Venue Metrics measures and analyzes the carbon footprint generated by all its...
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WATCO: Ensuring a future-proof financial core for a full-service supply chain company
Guests from Watco, Andy Nielsen, senior vice president of finance and accounting, and Corey Corrick, vice president of applications, join Tamara McCleary, CEO of Thulium, to discuss the state of transportation services and how Watco is transforming its business with enhanced analytics and planning.
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STRIPE: Delivering a digital-first financial infrastructure for millions of companies
Guests from Stripe, Ralph Ramos, a partner solutions engineer, and Adi Cosma, an integration engineer, talk with Tamara McCleary, CEO of Thulium, about the digitalization of financial services and what that means for millions of Stripe customers and economies worldwide.
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PETROBRAS: Developing a mobile app for employee safety, engagement, and sustainability
Marcio Magalhaes, IT structuring projects general manager at Petrobras, meets with Tamara McCleary, CEO of Thulium, to discuss how a human-centered app will continue to further the company's safety and environmental goals.
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SAN FRANCISCO 49ERS: Creating the ultimate stadium experience for more than 70,000 football fans
Noele Crooks, director of business intelligence and CRM for the San Francisco 49ers, joins Thulium's CEO, Tamara McCleary, to discuss how technology makes a real-time difference for the 49er faithful fans.
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KWS: Supporting the global sugar beet market with data-driven insights
Guests from KWS SAAT SE & Co. KGaA, Thomas Günther, expert hub lead, SAP basics, and Dr. Priyanka Parvathi, market analyst—business development, business unit sugar beet, join Tamara McCleary, CEO of Thulium, to discuss optimizing data management to improve the supply chain.
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PWC: Fighting climate change and evaluating impact with data-driven foresight
Gunther Dütsch, partner at PwC Germany, and David Jensen, digital transformation coordinator at the UN Environment Programme, meet with Tamara McCleary, Thulium CEO, to discuss why data and digital technologies are essential for organizations navigating climate change.
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TEAM LIQUID: Becoming an esports legend using powerful data analytics for superior training
Mike Milanov, chief business development officer of Team Liquid, talks with Tamara McCleary, CEO of Thulium, about the thriving world of esports and how advanced analytical insights are changing the landscape.
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TARONGA: Digitalizing to do well, do good, and improve employee experiences and wildlife conservation
Mark Kemp, project manager, IT team at Taronga Conservation Society Australia, and David Jensen, coordinator of digital transformation at UN Environment Programme, talk with Timo Elliott, vice president and global innovation evangelist at SAP, about the invaluable and inevitable intersection of...
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CENTRICA: Helping customers sell excess renewable energy for a greener, fairer future
Serdar Simsekler, head of SAP technology (strategy and architecture) at Centrica, and Helen Mallett, head of digital enterprise service delivery, UK/I Home at British Gas, talk with Timo Elliott, vice president and global innovation evangelist at SAP, about the future of energy sourcing and...
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SCHNELLECKE LOGISTICS: Leading the industry with a digital control tower for end-to-end transformation and transparency
Karsten Keil, member of the management board (vice president group IT and digitalization) at Schnellecke Logistics, meets with Thulium's CEO, Tamara McCleary, to discuss the company's innovation journey.
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ROYAL GREENLAND: Serving the triple bottom line with transparency from sea to table
Lars Bo Hassinggaard Jensen, corporate IT manager for Royal Greenland, and Tamara McCleary, CEO of Thulium, discuss the win-win-win situation that comes not only from realizing that business value is more than the product—it's also the process fueled by purpose.
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ENERGYOS: Leading the future of sustainable energy use with a data-driven platform
Stephen Kubicki, CEO of energyOS, and Timo Elliott, vice president and global innovation evangelist at SAP, discuss the evolution of the traditional energy utilities landscape, opportunities in clean, decentralized energy, and how eOS is leading the transition.
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SAN JOSE SHARKS: Unifying data for a superior B2C spectator experience that's in a league of its own
Neda Tabatabaie, vice president of business analytics and technology for the San Jose Sharks, talks with Timo Elliott, vice president and global innovation evangelist at SAP, to discuss prioritizing customer data and how a data-driven marketing strategy improves the fan experience.
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HEIDELBERG UNIVERSITY HOSPITAL: Leveraging regional hospital data to save lives in a pandemic and beyond
Prof. Dr. Norbert Frey, medical director of the department of cardiology, angiology, and pneumology at Heidelberg University Hospital, and Michael Byczkowski, global vice president and head of healthcare industry at SAP, talk with Tamara McCleary, CEO of Thulium, about how technology is driving...
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BLACK HORSE ONE: Transforming equestrian judging and engagement in real time with a suite of apps
Daniel Göhlen, CEO of Black Horse One, and Craig O'Shannessy, director of Brain Game Tennis, talk with Tamara McCleary, CEO of Thulium, about how technology and digital transformation are improving the sport and the sporting experience for athletes and audiences, winning over even the most...
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EVERNEX: Extending IT landscapes and asset life sustainably and affordably
Emmanuel Roland, chief digital and technology officer of Evernex, and Dr. Marcell Volmer, partner and director of Boston Consulting Group, met with Tamara McCleary, CEO of Thulium, to discuss new opportunities for digital transformation, innovation, growth, and sustainability.
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DAIMANI: Disrupting the world of VIP hospitality with a friction-free digital marketplace
Max Mueller, CEO of DAIMANI, and Kevin Jackson, CEO of GC GlobalNet, join Tamara McCleary, CEO of Thulium, to discuss digitally transforming customer experiences and how technology makes that possible.
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FLEXSO: Artificial intelligence meets HR to improve hiring accuracy, trust, and transparency
Tom Mentens, HR transformation consultant at Flexso for People, and David Pierre, partner at Flexso Digital, join Tamara McCleary, CEO of Thulium, to explore how HR is rapidly changing regardless of industry and how AI can improve HR functions for candidates and businesses.
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LLOYD'S REGISTER: Modeling and maintenance insights built with decades of data and engineering expertise
Oz Rodriguez, head of product go-to-market strategy at Lloyd's Register, and Dr. Ganapathi Pulipaka, chief data scientist and technical lead at Accenture, join Tamara McCleary, CEO of Thulium, to discuss the benefits of proactive, platform-based risk mitigation.
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FARYS: Delivering superior water management with real-time, data-driven operations
Inge Opreel, Directiemanager ICT at FARYS, and Kevin De Wilde, project manager at Capgemini, talk with Thulium CEO Tamara McCleary about how technology and sustainability can serve and protect customers while driving impactful innovation.
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COSTAIN: Unifying data to reduce emissions and costs for the sake of people and the planet
Charlie Davies, strategic growth manager at Costain Group PLC, and Richard Benson, director of intelligent technologies for SAP at Deloitte, join Tamara McCleary, CEO of Thulium, to discuss how digital solutions can unify data, optimize productivity, and make the most of taxpayer funds while...
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UNIPER: Accelerating the energy transition with automation from field, to plant, to back office
Guests from Uniper, Achim Löbke, head of architecture and optimization and László Gergely, international project manager, and Dr. Mark van Rijmenam, founder of Mavin, join Tamara McCleary, CEO of Thulium, to discuss automation and its ability to speed innovation.
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ENDRESS+HAUSER: Creating a flexible new business and revenue model with data-driven efficiency
Mike Cook, PhD, IIoT collaboration manager at Endress+Hauser Digital Solutions, and Theodora Lau, founder of Unconventional Ventures, talk with Tamara McCleary, CEO of Thulium, to examine the role of data in the shifting business models and what it takes for businesses to compete.
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FERRARA: Growing a global brand with real-time customer insights—delight in every byte
Mustafa Mustafa, senior director of analytics and technical shared service at Ferrara, and Cyril Coste, founder and executive coach at Digital and Growth, talk with Tamara McCleary, CEO of Thulium, to explore the meaning and value of real-time customer insights.
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GATES: The power of connected manufacturing and a business without data boundaries
Jason Taylor, vice president of global digital and innovation at Gates Corporation; Nathan Williams, practice director, SAP Platform Technologies at NIMBL; and Chuck Martin of Net Future Institute, join Tamara McCleary, CEO of Thulium, to discuss the benefits of free-flowing data throughout the...
About this show
Better Together: Customer Conversations – a series where customers, partners, and thought leaders discuss solving business challenges with SAP Business Technology Platform. Hear from your peers and join in the inspiring conversations.
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SAP
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