The BHPH Morning Show
by Jim & Michelle Rhoads
Join Jim and Michelle as they discuss the news of the day in the Buy Here Pay Here (Subprime Auto Finance) world. Decades of experience in the industry create a rich conversation about what matters most to dealers across the US. Aired live W & F #BHPH, #Subprime, #Auto
Episodes
-
Collaborating to Fund 2027 BHPH & LHPH Growth
Three years ago this month, V8 Dealer Groups launched in beta with just 3 dealers. Today, many members have nearly 3 years of validated data, month over month over month. In our Fridays in October finale, Jim shares what all that data keeps pointing to. In BHPH, growth rarely stalls for lack of...
-
Ep 4 [of 5 in Oct]: Deciding and Funding Your 2027 BHPH/LHPH Growth
Every growth plan has a price tag. In Part 4 of our Fridays in October series, Jim takes a current, real-world example and breaks it down: where the growth is coming from, what it will cost, and how to plan the capital behind it for 2027. Then we get practical with suggestions for funding…
more -
Ep 3 [of 5 in Oct] Setting Intentions, then KPIs, for a Successful 2027
Most dealers set next year’s targets in January, after the year has already started. In Part 3 of our Fridays in October series, Jim makes the case for setting your 2027 KPIs now, in Q4. But first, a step most business owners skip: getting clear on your intentions. What do you want 2027 to look...
-
[Ep2 of 5] Hooked on Refund Season: A Lakeside Conversation About Q4 Prep for BHPH/LHPH
Tax refund season can be won or lost in Q4. In Part 2 of our Fridays in October series, Jim lays out the steps BHPH and LHPH dealers can take now to drive refund volume in Q1. This one was recorded lakeside while fishing in New Mexico this week. You'll want to hear how “de-horsing” and #trust…
more -
[Ep 1 of 5] The Q4 Inventory Gamble - How Much Could You/Should You Buy?!
How much inventory should you stockpile heading into tax refund season? In this episode of the BHPH Morning Show, Jim breaks down how the decision is best made — sizing it to your expected January and February volume, your cash and floor plan capacity, your current days supply, and how long recon...
-
[Ep 4 of 4] Study of the 24-Mo Mark: What We Know So Far About BHPH & LHPH
Month 24: The Final Verdict | LTV, Customer Retention & the Series Wrap-Up (Part 4 of 4) Only a small slice of the typical Buy Here, Pay Here portfolio is still paying past 24 months, so why do we structure deals as if every contract goes the distance? In this series finale, Jim Rhoads is joined…
more -
[Ep 3 of 4] Study of the 24-Mo Mark: What We Know So Far About BHPH & LHPH
Why Your BHPH Note Stops Paying For Itself Before It Matures | "Month 24 Series" Pt. 3 Show Description: Every simple-interest retail installment contract earns less interest per payment as it ages — but the cost to service that account stays flat. In this episode, we break down exactly where…
more -
[Ep 2 of 4] V8 Group Study of the 24-Mo Mark - What We Know So Far About BHPH/LHPH Vintages
V8 Study: 24-mo Mark | Episode 2 of 4 | BHPH Morning Show Episode 2 of our 4-part Friday series continues the V8 Study into the 24-month mark — the point in a BHPH/LHPH contract's life where what was structured on paper and what actually plays out start to diverge. We're not ready to hand down a...
-
V8 Dealer Group Study of the 24-Mo Mark: What We Know So Far About BHPH
We've examined it from Day 1. Based on a 6-month history, how do our BHPH and LHPH portfolios project to convert over the next 24 months? We were purposeful in selecting that future point in time. Now, with recent vintage studies, the dealers' actual portfolio that remains active past 2 years is...
-
All Dealers, One Data Bridge Onto Shared Ground
Following up on this week's reminder that data integrity isn't going anywhere, today we get specific. White Hat Way is opening up Phase 1 of our Data Mapping Tree — the canonical framework that shows exactly how every DMS provider's export labels line up (or don't) with the numbers dealers…
more -
"Suitcasing" Controversy: Why It Matters and To Whom
We found ourselves in the crosshairs of someone's controversy in the BHPH/LHPH vendor world about "suitcasing" — the practice of pitching business at industry events without paying for a booth (not our situation). It's easy to write this off as vendor drama that doesn't touch you as a dealer.…
more -
The Trust Layer for Deep Data: White Hat Way's Latest Move
Announcement: White Hat Way Partners with LendRisk Analytics White Hat Way just extended its trust-first mission into a new layer of the industry: deep data analytics. In this episode, Jim Rhoads breaks down WHW's mission-driven collaboration with LendRisk Analytics — a partnership to co-develop…
more -
Sunday: Sermon on the BHPH Intangibles
Every dealer's got a spreadsheet full of straight lines — KPIs, ratios, reports that tell you exactly where you stand. But there's a whole other side of the business that refuses to sit in a column: trust, culture, the way your customers actually feel about walking through your door. We call…
more -
Reminder: BHPH Data Integrity Will Still Matter Tomorrow
Software changes. Dealers' practices may change. But here's what doesn't change unless we work together to fix it: data will remain unclean with gaps and limited reliability. On today's show, Jim & Michelle Rhoads make the case that data integrity isn't a nice-to-have — it's the foundation...
-
Deal Structure on Trial: AI Made the Case, V8 Members Rendered Verdict 📱
AI flagged a deal structure problem. A room full of experienced BHPH dealers confirmed it. And one member changed a pricing approach they'd held onto for years — maybe their whole career. In this episode of the BHPH Morning Show, Jim & Michelle Rhoads take you inside a real V8 Dealer Group...
-
WHW Recalibration Gathering: Afternoon Session in Denver 1:00 MST
Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics…
more -
WHW Recalibration Gathering: Morning Session in Denver 10:30 MST
Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics…
more -
The Fed Went Digging: What Washington Just Learned About the BHPH Business
The Federal Reserve doesn't study industries without a reason — and in May 2026, they published a deep-dive report on the Buy Here Pay Here sector that every independent dealer needs to read. Five Fed economists spent months analyzing real loan data, bank records, and portfolio performance…
more -
"Ready to Trade, Mr. Customer?" One Advantage of Lease Here Pay Here
Every dealer wants repeat business. But in the Buy Here Pay Here world, getting a customer back in the door for their next car is more art than science — and more hope than system. You finish financing their car, they make payments for a few years, and then... what? You cross your fingers and…
more -
BHPH Economic News According to Claude AI
The economy looks fine — unless you're in it. In today's episode, Jim and Michelle break down the biggest headlines shaking the BHPH world right now, with a little help from AI. From the billion-dollar fraud collapse to a 32-year delinquency record, there's a lot your dashboard isn't telling you…
more -
BHPH Report Cards Are In ... WHW's New Business Model Index™ [Episode 2 of 2] 📱
[Episode 2 of 2 - find #1 by same title on YouTube] For decades, Buy Here Pay Here and Lease Here Pay Here dealers have run their operations on instinct, experience, and fragmented data — never quite sure how well their business model or strategy was working. Profitability looked fine on paper....
-
Report Cards Are In! Introducing the WHW Business Model Index™ [Episode 1 of 2]
The BHPH industry will never grade itself the same way again. For decades, Buy Here Pay Here and Lease Here Pay Here dealers have run their operations on instinct, experience, and fragmented data — never quite sure how well their business model or strategy was working. Profitability looked fine…
more -
Your Recon Bottleneck: How to Permanently Break the Dam!
Every BHPH dealer I've ever talked to knows the feeling. Cars sitting in the shop. Techs backed up. Inventory that can't hit the lot because recon isn't done. And somewhere in the back of your mind, you know — if I could just get those cars ready faster, I could sell more. So why are so many...
-
[FRI] The New Standard: What Great Dealership Customer Service Actually Looks Like in 2026
The bar has moved — and the dealers winning right now know it. Jim sits down live with operators who are in the middle of it, talking candidly about what great customer service actually has to look like in 2026. The conversation includes a look at the first dealer LOIs signed to deploy White Hat...
-
Into the AI Frontier: Dealers, DMS, and the 'Early Warning' Rollout
We’re stepping into new territory—and we’re not doing it alone. In this episode, we officially announce the launch of a new documentary-style podcast series that will follow the real-world rollout of White Hat Way’s “Early Warning" AI subscription service. This isn’t theory or a lab test. Dealers...
-
[YouTube Saturday] Hold the Line ... or Move the Metal??? The Down Payment Dilemma 📱
Every BHPH dealer faces it: do you hold firm for larger down payments because of the perceived reduction in risk per contract, or do you accept lower money down in order to move more units, grow receivables, and increase incoming cash flow? On this episode, we break down one of the most important...
-
[FRI] The Kitchen Table Conversations: When Business Comes Home
Some of the most important business decisions aren't made in boardrooms — they're made at kitchen tables. Late at night, when the house is quiet, and the weight of what you've built sits right next to the people you built it for. This podcast is for business owners navigating the parts of...
-
[SATURDAY - YouTube Only] Aged Inventory: Asset or Liability???
Most dealers look at their inventory and see value. The hard question is whether that value is real—or just sitting on the lot tying up cash. In this episode, we'll frame the problem and move toward the math. As a unit racks up the days, is it still working for you? Or, could it actually be…
more -
The Silent Squeeze: Where Did the BHPH Capital Go?
Dealers across the country are feeling it—but few can identify the moving parts that influence capital access and the price of money. Lines are tighter. Terms are shifting. Advance rates are getting a second look. And conversations with capital partners feel … different. In this episode of the…
more -
Junk Leads or Broken Systems? What Dealers Might Be Missing
Dealers say it every day: “These leads are junk.” But what if that conclusion is costing more than it’s solving? In this episode, Jim sits down with Anamaria Beck of Digital Attention Online to take a hard look at where lead quality actually breaks down. Is the problem really the leads—or is it…
more -
What BHPH & LHPH Dealers Are Saying (Privately)
What do Buy Here Pay Here dealers really share (and ask) when bound by confidentiality in a closed room? In this episode, we pull back the curtain on the private conversations happening inside dealer meetings and peer groups across the country. Using real scripts from recent discussions—voiced by...
-
[FRI] Ivan Korotayev Joins With a FinTech Insider's Perspective on Subprime
Tomorrow’s episode features Ivan Korotayev, Co-founder of DebExpert(.com) and a seasoned FinTech executive, for a direct conversation on the current state of subprime finance and what it means for Buy Here Pay Here dealers. We’ll examine three forces shaping the road ahead: The regulatory shift...
-
[FRI] In BHPH Delinquency, 30 Days Is a Lifetime! 📱
In Buy Here Pay Here, time is not neutral — it’s expensive. Years ago, industry pioneer Ken Shilson famously said, “In BHPH, 30 days (past due) is a lifetime and 60 days is a charge-off.” That statement hits even harder in today’s environment of rising subprime delinquency and tightening capital...
-
[FRI] Lunch Hour Check-In: What’s Cooking at White Hat Way
It’s lunchtime across the BHPH/LHPH landscape, so we’re making a sandwich and pulling up a chair. In this lunch hour version of the Morning Show, Jim and Michelle share a relaxed, real-time update on what’s cooking at White Hat Way—from the latest happenings with the V8 Dealer Groups, to the...
-
[FRI] A Teamwork Story for All of Us - Business and Life 📱
In today’s episode, we break down teamwork the way it actually works in the real world — not the fluffy HR version. We start with Simon Sinek’s powerful explanation of how the Navy SEALs evaluate team members. Spoiler alert: it’s not just about raw talent or individual performance. It’s about…
more -
Final 2025 Scoreboard: How It Stacked Up Against 2024 for V8 Dealers
In Friday’s Morning Show, we’re putting the final numbers on the board and taking a hard look at how 2025 actually compared to 2024 across our V8 Dealer Groups. No fluff, no guessing—just breaking down what the data says. We’ll compare sales, profits, charge-offs, cash flow and some deeper...
-
Fri: Reaction to "Pick 6" Conversation with LHPH Dealer Joe Powell (OK)
Today’s BHPH Morning Show is a Pick 6 reaction episode with longtime southwest Oklahoma dealer Joe Powell, who’s been running a Lease Here Pay Here–first operation since 2008—and hasn’t looked back. Joe walks through why LHPH became his model of choice, not as a loophole or gimmick, but as a...
-
[FRI] Reaction to "Pick 6" Q&A with Nik Dumin, BHPH Dealer and Shop Owner (PA)
Today’s episode is a reaction and breakdown of our pre-recorded "Pick 6" conversation with Pennsylvania dealer — and longtime White Hat Way friend — Nik Dumin of Tyrone Tire & Automotive / Tyrone Auto Credit. Nik’s journey from dealership tech to multi-location operator gives this conversation…
more -
[Weds] White Hat Value: Why Trust-Driven Dealers Will Be Worth More Tomorrow
In this White Hat Wednesday episode we explore a powerful — but underutilized — lever in BHPH value creation: trust, transparency, and long-term stewardship. We’ll make the case that “white hat” dealerships — those built around clear ethics, customer-first practices, consistent follow-through…
more -
[WEDS] The Flexibility Advantage in BHPH: Win & Keep More Customers 📱
In today’s White Hat Wednesday, we unpack *The Flexibility Advantage in BHPH: How to Win and Keep More Customers.* In a market where every lead counts and every relationship has a long tail, flexibility is an under-utilized opportunity. We’ll break down how adaptable thinking at four key...
-
[FRI] Reaction to 'Pick 6' Q&A with Seasoned Texas Dealer Jeff Owings
Today’s BHPH Morning Show dives into a gem of a 'Pick 6' conversation with longtime Texas dealer Jeff Owings—41 years in the business and still showing up every day like he’s got a full tank and a race to win. Jeff pulls back the curtain on why he still personally punches in key data, how…
more -
[WEDS] White Hat Way Dealer Spotlight: Tyrone Auto Credit (PA)
Today’s White Hat Wednesday (different time slot) shines a spotlight on a dealer who doesn’t just talk community—he rolls up his sleeves and shows how it’s done. We’re featuring the Thanksgiving “turkey giveaway” hosted by Tyrone Tire and Automotive and Tyrone Auto Credit, led by none other than...
-
[FRI] Portfolio Yield Detail - How Other Dealers Have Collected Thru Oct 2025 📱
Today we’re digging into one of the clearest truth mirrors in Buy Here Pay Here: year-to-date portfolio yield. We’re bringing V8 anonymized data to break down exactly how much of the money generated by dealers' portfolios came from interest, how much came from principal, and how much was clawed...
-
[WEDS] Do You Love What You Do, BHPH Dealers? Why It Matters 📱
Some LOVE the business of Buy Here Pay Here financing. Others, not so much. On this White Hat Wednesday, we'll break down the many reasons that it matters. Join us LIVE at 11:00 EST as we explore the factors and how all of them tie to culture, stress and long-term success. Find the BHPH Morning...
-
[FRI] Oct YTD vs 2024: Key Data Points from V8 Dealer Groups
October’s numbers are in, and they’re telling a story — loud enough that even the folks “flying by the seat of their pants” can hear it. On today’s show, we break down how V8 Dealer Group members' performance stacked up year-over-year, focusing on truth-telling metrics such as BHPH volume,...
-
[Weds] Two Roads, One Journey: Where Dealers and Customers Meet in BHPH 📱
In this special White Hat Wednesday edition of the BHPH Morning Show, we’re kicking off the BHPH Journey series with a powerful truth: Buy Here Pay Here isn’t just a business model—it’s a shared road. Whether you’re a dealer navigating the challenges of in-house financing, or a customer looking…
more -
[Weds] White Hat Look at Primalend's BK and the Ripple Effect for BHPH Dealers
When a major lender like PrimaLend hits the bankruptcy courts, the shockwaves don’t stop at Wall Street — they ripple straight through Main Street and BHPH's "Note Row." In this episode, we take a White Hat look at PrimaLend’s Chapter 11 filing and unpack what it means for Buy Here Pay Here…
more -
[FRI] Bridging the SNAP Gap: 10 Ideas for Building Goodwill in BHPH
In today’s episode, we’re tackling a real-world challenge with a heart-centered lens — the growing “SNAP gap.” As delays in food assistance are expected to ripple through communities, Buy Here Pay Here dealers have a powerful opportunity to stand in the gap and serve their customers in meaningful...
-
[WH Weds] The BHPH Customer Journey: Who's Along for the Ride?
In today’s White Hat Wednesday episode of the BHPH Morning Show, Jim and Michelle share an exciting preview of a new podcast track coming soon — The BHPH Journey, hosted by Jim and the AI voice agent, Sage. This new track will explore the powerful intersection of the dealer’s journey and the...
-
[FRIDAY] White Hat Math: Banked Value Index Explained
In today’s episode, we pull back the curtain on one of the most revealing new measuring sticks in the Buy Here Pay Here industry — White Hat Way's Banked Value Index. This isn’t about accounting gimmicks or P&L gymnastics. It’s about how much cash you actually bank versus how much quietly slips...
About this show
Join Jim and Michelle as they discuss the news of the day in the Buy Here Pay Here (Subprime Auto Finance) world. Decades of experience in the industry create a rich conversation about what matters most to dealers across the US. Aired live W & F #BHPH, #Subprime, #Auto
Hosted by
Jim & Michelle Rhoads