The Calculus of IT

Newsflash: Shadow AI is just Shadow IT with better branding and worse consequences.We set out to compare Shadow AI (people using ChatGPT at home because you won't give them tools at work) versus Shadow IT (people using Smartsheet because your approved system doesn't meet their low quality standards), and discovered they're pretty much the exact same problem. BLUF: if you don't have governance, training, and approved options, you've already lost. Your employees are prompting away on personal accounts and there's nothing you can do about it except train them properly and give them legitimate alternatives. Nate revealed his company trains 100% of employees on GenAI within their first week, runs daily tests to see if Claude's LLM has been "whitewashed", and has a nine-level certification program where personas don't unlock until level six. We discussed the high probability that 80-90% of employees at most companies probably use personal AI accounts, suggested the solution is "lightweight guardrails" and multiple approved options. We also learned that Mike cooks frozen burritos (aka shit logs) in an air fryer and we agreed that TestiCoin might be our best option for a retirement plan. Beard Watch officially launched: Mike's two-week beard progress is "barely visible" and resembles dirt splashed on his face. Next week we're diving into CWP (Cakewalk Pro? Build-first culture? Both?) and why low-code/no-code is the newest (and lamest) Shadow IT.Listen at thecalculusofit.com • Join our Slack board at thecoit.us • Leave five stars • Invest in TestaCoin • Stop dry shaving while driving.—Nate & MikeSupport the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

The new episode is live, and special guest Kevin Dushney joined us to ask the question nobody wants to answer: at what point do people just stop learning technology, and what the hell do we do about it?We set out to explore whether IT should hire someone with 10 years of experience or someone who learned everything in the last two years via YouTube and GenAI, which spiraled into a debate about aptitude versus historical context, and whether we're designing systems for people we have or people we wish we had. The uncomfortable truth: we're in a race to train everyone as fast as possible, but the second we finish, everything changes and we have to start over, which means the only winning move might be to stop caring entirely and just tell retirement-age folks to click "yes" on everything (we're kidding, mostly). We also realized that nobody outside a tiny fraction of nerds gives a shit about token optimization or Opus pricing, that reviews written by AI are the corporate equivalent of outsourcing your soul, and that Nate once testified in court about a Nest cam recording of a drunk driver who tried to flee the scene with a tow truck. The breakthrough moment: maybe the elders aren't screwed - maybe they're the only ones who figured it out by refusing to engage with this madness at all. We also continued building out our IT Department of the future with our new roles including the Token Optimization Engineer (TOE), Pre-Prompt Engineer (PPE), all reporting to the omnipotent Chief Truth Officer, who reports to the Department of Generative AI Truth. Next week we're tackling Shadow AI vs Shadow IT, aka "the sequel is worse."Listen at thecalculusofit.com • Join our Slack board at thecoit.us • Leave five stars • Change your parents' router password from the default • Don't eat Whoppers while driving.—Nate, Mike & KevinSupport the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

In this episode, Mike and I put on the latex gloves and explored the uncomfortable reality that PowerPoint has ruled corporate communication since 1987, and somehow nothing has replaced it despite Prezi, Lucidchart, Google Slides, and Canva all existing and working perfectly fine. The thesis: PowerPoint persists because it's the ultimate crutch.  It's like eating a donut.  Relatively safe, expected, and nobody will question you for eating it, even though it forces you to cram complex ideas into six-by-five-inch boxes and encourages people to read slides word-for-word like they're performing at an elementary school talent show. We traced PowerPoint's origins back to overhead projectors and slide carousels, realized the military lives in PowerPoint because hierarchical briefings need slides apparently, and discovered that the name "PowerPoint" came to someone in the shower (omen: they saw a sign at an airport). Mike admitted he'd rather get a Word doc than sit through most presentations, Nate confessed he uses jellyfish backgrounds and white text on purpose so people can't read the slides and have to actually listen, and we both agreed the "appendix with 70 backup slides" move is corporate theater at its finest. The breakthrough: if you need slides to tell your story, you either don't know your material or you're presenting to people who should've just read the pre-read. We also announced a new spinoff podcast called "If Life Was a PowerPoint" where we'll grill each other on invisible slide decks, which is either genius or a cry for help. Next week we're tackling Training Our Elders, aka why your relatives are still on Yahoo Mail and Lenovo laptops from 2017.Listen at thecalculusofit.com • Join our Slack board at thecoit.us • Leave five stars • Stop reading slides word-for-word • PowerPoint is here to stay, sorry.—Nate & MikeSupport the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Mostly true but also possibly just purely theoretical fact: IT's real job is studying human behavior, not fixing computers.In this episode, Mike and I set out to explore why IT needs to think like anthropologists (e.g., observing how people actually work instead of how we think they should work) and discovered, as we tend to do in every episode, some uncomfortable truths along the way. It seems like the reality is that we design systems for idealized users, train people on features they'll never use, and then act shocked when they create workarounds or just Slack us instead of reading the wiki we spent weeks building. We realized that every workaround is a cry for help, every shadow IT solution is a prototype for what we failed to provide, and the shift-tab key is apparently still classified information in 2026. The conversation spiraled through: whether IT should be in every job interview (yes), whether we're designing for the people we have or the people we wish we had (wish), whether surveillance equals observation (it doesn't, but the line is thin), and why business analysts should've been behavioral scientists all along. We also mourned the death of CASBs, debated whether Mike's tolerance for "how do I use Outlook?" questions will last until 2030, and agreed that someday soon, not knowing how to write prompts will be a firing offense (Nate is banking on Q1'27). The breakthrough moment: if you could secretly watch how everyone uses your systems, you wouldn't be shocked by what they're doing wrong, you'd be shocked if they used them correctly at all. Next week we're tackling PowerPoint Incorporated, aka why the corporate world's only storytelling mechanism is a six-by-five-inch white rectangle and whether we'll ever escape it.Listen at thecalculusofit.com • Join our Slack board at thecoit.us • Leave five stars • Be nice to IT people • Stop the ethnic cleansing • Learn how to use Word, or at least shift-tab.—Nate & MikeSupport the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

The new episode is live, and we went deep into the nostalgia mines before emerging with some uncomfortable truths about how we communicate now.Mike and I started by tracing our entire chat history from 1992 BBS systems (Nate had to mail his driver's license to Iowa to get approved for ISCA) through IRC, AIM, ICQ, Yahoo Messenger, MSN, Office Communicator, BBM (RIP that little red blinking light), and eventually Slack. Turns out we've been through dozens of chat platforms, and somehow we're worse at communicating than ever. The thesis: chat is supposed to be synchronous but we use it asynchronously, creating this weird hybrid where Nate will hate you if you don't respond in 7 minutes but his kids won't respond for days and think that's fine. We realized you could theoretically recreate chat using just Box notes and @ mentions (terrible idea, technically possible), proved that the core requirements for chat are absurdly simple (two people, one box to type in, a return key), and discovered that 58 different platforms at Nate's company all have chat functions now—meaning communication is fragmented across everything. Mike pointed out that Blackberry's universal inbox solved this problem 15 years ago and nobody's figured it out since. We also covered: why LinkedIn is now just pasta photos and fake job announcements, whether chatting with your network switches counts as early AI, Nate's refusal to read email for years (all goes to trash, works fine), the anxiety of contributing in chat, and why the "instant" in instant messaging was always branding bullshit. Next week we're expanding this into IT as an Anthropologist—how we straddle old and new worlds while excavating ancient infrastructure with laser technology.Listen at thecalculusofit.com • Join our Slack board at thecoit.us • Leave five stars • Smash any flock cameras you see • Don't travel abroad with a phone you care about.—Nate & MikeSupport the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

So Mike and I set out to answer a simple question: What actually constitutes an operating system in 2026? Turns out, it depends on whether you're talking about computers or how people actually work. For a computer OS, you need hardware management and file I/O. For a business OS, you need the thing that, when it goes down, everyone goes home. By that definition, Slack is absolutely an operating system. Nobody in your company can tell you what OS version they're running, but everyone knows their Slack workspace name. The desktop is dead. Your actual "desktop" is just a browser, Slack, and some cloud storage shortcuts. For most users, you could swap Windows for Mac or Linux and they wouldn't even notice. The uncomfortable truth: if Slack is where you spend your entire workday, Slack IS your OS. The thing underneath it is just infrastructure. Mike thinks the computer OS should become invisible while the business OS (Slack, identity platforms, automation) becomes the focus. Nate thinks we're heading toward a world where everything runs in browsers and the OS is just a launcher, probably Linux-based, definitely not what we have now. We also proved you could recreate email using Box notes and @ mentions (terrible idea, technically possible), went full nostalgia on OS/2 and BeOS and Adium with the duck, and discovered Mike hasn't touched his Vision Pro in months but is still paying $29/month for AppleCare. Oh, and Nate will assume you hate him if you don't respond to Slack messages within 7 minutes. The autonomy problem looms: if Slack becomes your OS, you're locked in. Convenience breeds dependency. Next week we're diving into what has become of chat - the full timeline from IRC to Slack, and why instant messaging makes us hate each other.  Also, Flock is watching you.  Is that really ok?Listen at thecalculusofit.com • Join our Slack board at thecoit.us • Leave five stars • The OS doesn't matter, the work matters.—Nate & MikeSupport the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

The new episode is live. As usual, we were topical af.The question: In an industry flooded with analysts, vendors, and LinkedIn thought leaders, who actually speaks for IT versus speaking to IT?Short answer: Gartner speaks TO IT (specifically to CIOs with budgets). The Register speaks FOR IT (with appropriate cynicism). Your Discord/Slack communities speak WITH IT (peer-to-peer, no bullshit).Longer answer: IT spent decades being invisible. Now everyone’s asking what to do about AI, and suddenly we need spokespeople. Problem is, most IT people weren’t trained to articulate value or push back on bad ideas. We were trained to keep things running quietly.The shift from order-taker to value generator requires having a voice. And your voice is directly connected to your autonomy. If you can’t explain what you do, you won’t get authority to make decisions.Our Hot TakesNate: “If you put all your chips in the Microsoft basket, you’re in for a rude awakening. Diversify or enjoy your web-only future.”Mike: “AI won’t kill all jobs. Companies will invest heavily, realize they need humans to verify everything, and create a whole verification economy. It’s regulatory job creation all over again.”Also Nate: “99% of enterprise data is garbage. Stop putting ‘confidential’ in document titles, you’re literally giving attackers the bread crumbs trail.”What We Actually CoveredWhy analyst firms talk to budget holders, not practitionersHow IT communities (like our Slack board) are the REAL peer support networkThe uncomfortable truth that nobody QCs anything anymoreWhy younger IT professionals will push transparency and voice furtherMike’s unused Vision Pro (eBay value: $2,500, bids: 0)Nate’s fantasy honeypot containing 200,000 PowerPoint decks with a hidden cipherNext week: Slack as an Operating System (e.g., when did your chat tool become your company’s nervous system?)Join our Slack board (vendor-free, occasionally unhinged): links in the footer.Leave five stars. We said we don’t care but we definitely care.And remember: 99% of your data is garbage. Focus on the 1%.—Nate & MikeP.S. We’re better than Gartner and we’ll let you in our Slack for free.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

In part two, we tackle who actually does all this verifying, what it costs, and the uncomfortable questions nobody's asking yet.IT is becoming the verification department whether you signed up for it or not. You're verifying employee identities, contractor credentials, AI agent authority, data provenance...basically everything, constantly.We explore the shift from proactive governance to reactive verification, the impossible tension between privacy and verification, and scenarios that keep you up at night: locked-out executives, disputed transactions, and verification systems that might be wrong.Big questions we couldn't fully answer: How do you verify AI agents? What gets verified - person, device, behavior, or all three? Can verification be continuous without becoming surveillance?Mike predicts 2-3 years before verification pressure really hits IT departments. New job titles emerging: Chief Truth Officer, Model Auditor, Verification Vigilante.We also accidentally invented a post-apocalyptic western about the last verification expert alive. It involves tape backup accidents and Mandalorian trust buoys. Don't ask.Next week: Who Speaks for IT Anymore?Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

In Episode 4 of The Calculus of IT, Mike Crispin and I dive deep into what happens when "proof of X" becomes the fundamental currency of digital interaction. We're entering an era where verification matters more than the technology itself and IT leaders are on the front lines whether we're ready or not.We explore the five pillars that need verification:Identity (are you who you say you are?)Humanity (are you even human?)Authority (are you authorized to do this?)Provenance (did you actually create this?)Expertise (do you actually know what the fuck you're talking about?)From deepfakes and social engineering at industrial scale to the coming wave of AI agents that need their own credentials, we break down why your company's verification gap is probably bigger than you think and what you need to do about it.Fair warning: This is Part 1 of a two-part episode. We got so deep into the weeds (in the best way) that we had to split it. Next week, we'll tackle IT's specific role in all this chaos, the impossible balance between friction and security, and whether continuous verification is our future or our nightmare.Mike drops his latest prediction: We're moving from a governance economy to a verification economy. Instead of asking permission upfront, we'll increasingly ask forgiveness afterward with an army of human verifiers cleaning up the mess. He even coins two new roles you'll see in 2028: Chief Truth Officer and Model Auditor (complete with an otter mascot, obviously).Key moments you won't want to miss:The safe word strategy we implemented at Xilio (and why you need one too)Why 60% of LinkedIn accounts are now fake—and what that means for professional networkingThe uncomfortable question: If an employee uses AI to create 90% of their deliverable, did they create it? And do you care if it's good?Why verification fatigue is about to become your biggest user experience problemSam Altman's ben-wah ball crypto solution to solve the world's identityThis episode will make you question everything about how you onboard employees, verify identities, and trust the content flowing through your systems. Because whether you're ready or not, we're building systems where proving you're real is becoming harder than faking it.Listen now, and join us next week for Part 2 where we tackle the really hard questions about IT's role in making verification work without turning your organization into a surveillance state.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Two years ago, we spent 4 hours and 27 minutes hours dissecting decentralized IT models. Now, AI has changed everything or has it?In this episode, Mike and Nate return to one of Season 1's most epic deep dives to ask a critical question: Has the AI revolution fundamentally altered how we should think about IT organizational models? (Hint: Maybe?)The uncomfortable truth? AI simultaneously pushes companies in BOTH directions. It makes decentralization technically feasible (business units can now code, troubleshoot, and build without IT) while making centralization organizationally necessary (governance nightmares, cost explosions, and compliance chaos).We explore:Why the four classic models (centralized, matrixed, decentralized, federated) still matterHow AI is turning "shadow IT" into "shadow AI", and why it's worseThe case for (and against) pulling cybersecurity, governance, and employee experience OUT of IT entirelyWhether every employee should have Claude as their personal IT departmentWhy 2028 might require a "verification economy" instead of traditional governanceThe prediction: Most companies will land on a federated model with centralized AI governance and distributed executionThe fundamentals haven't changed, but what HAS changed is our understanding that IT doesn't need to own everything (as if it ever did). The healthiest organizations will recognize what to control, what to influence, and what to let go.Plus: Why Gemini 3.0 matters (or doesn't), the 5,000-calorie Shake Shack challenge, and whether we're all just one well-crafted prompt away from knowing as much as our bosses.Episode runtime: 2+ hours of unfiltered IT leadership realitySupport the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Identity...I mean...super easy topic right? Wrong.Season 3 is largely devoted to looking at "capital-I Identity" from all available viewpoints.  Tonight, we just started to try and figure out what the hell it actually means.  We will come back to this idea many times this season so let this be the baseline to our discussion.We also spent some time talking about idealizing tech stacks for small businesses and why Bob Barker's microphone was so long.Dare I say it...yet another smash hit episode.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

aaaaand we're back!!Season 3 of The Calculus of IT is here, and we're coming in hot with 40 episodes that go way beyond the AI silliness. Sure, we'll talk about GenAI when it matters - but from angles nobody else is touching. This season is about identity, autonomy, the death of IT as we know it, and why your infrastructure is probably lying to you right now.We kicked off with a recap of Season 2's autonomy deep-dive and laid out the roadmap for what's coming. Spoiler: it's gonna kick ass.Here's what you can expect:What Is Identity? (Really?)Distributed vs Centralized IT: The Eternal BattleThe Verification Economy (Because Nothing Is Real Anymore)PowerPoint Inc.: Why We're Still Using the Cave Drawing MethodThe OpenAI Walled Garden ParadoxThe 99% vs 1% Data Problem (Why are we protecting all of the garbage?)Creative Business Slop vs AI SlopEdge + AI + Governance: The New FrontierThe Viewer/Editor Paradox (hint: not everyone deserves creator rights)The COVID Retrospective: What changed forever for no particular reasonBuilding a Website in 2026: Who still does this and why?The Death of the Password (For real this time - we mean it)...and 28 more topics that'll make you rethink everythingJoin us every Wednesday (unless we change it, because...you know...autonomy). Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Oddly enough, the bots don't seem to be too emotionally affected by their future rise to becoming our overlords.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

.....aaaand that's a wrap folks.  It’s the end of the season, the end of an era, and maybe the last human-hosted podcast you’ll ever hear. In our Season 2 finale, Nate, Mike, and Kevin take everything we’ve learned about autonomy and decision-making power—and push it into the future with a deep-dive into Industry 5.0.What’s after digital transformation? What happens when the data giants own 80% of the world’s information? And how do you lead when technology is evolving at ludicrous speed?In this finale:Demystifying Industry 5.0: Why it’s not just “4.0 with extra steps”—and why it’s about human-centricity, sustainability, and resilienceReal talk on the data economy: What happens when autonomy and purpose collide, and what IT leaders can do to keep their teams, their values, and their sanitySurviving the next wave: Practical advice for IT leaders on strategy, people, and using your independence for something meaningfulHope for the future: Building organizations that thrive—even as technology, data, and society change faster than everWe wrap it up with our biggest question yet: What’s the point of autonomy if you’re not using it for something bigger?Thanks for listening, for joining the conversation, for the Slack debates, the five-star reviews, the merch, and the beer. We’ll see you after a well-earned break for Season 3 - with new topics, new rants, and maybe a whole episode on why PowerPoint is the most insidious tool ever invented.Until then: Be nice. Stay purposeful. And keep fighting for autonomy - one decision, one team, and one bold move at a time.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

The bots will have their way.  So get out of their way.  Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

We’ve talked resilience, compliance, AI, and risk - but what does it really take to become the architect of your organization’s technology future?In this penultimate episode of Season 2, Nate and Mike step back to connect the big picture. It’s not just about weathering trends or keeping up with the latest tech - it’s about building systematic autonomy into every layer of IT leadership.This episode covers:- The Standardization Paradox: how to create innovation zones without losing operational control- Matrix leadership and decision rights: thriving in the age of distributed authority- The rise of composable enterprise architecture—and why optionality > efficiency- Rethinking IT talent: why tomorrow’s teams need both deep specialists and versatile generalists- Building adaptive learning and knowledge transfer into your org’s DNAAnd, as always, we tie everything back to the original four pillars - Risk, Productivity, Automation, and Innovation - showing how true autonomy is the thread that connects them all.Wrap up with our final IT leader archetype: The Autonomy Architect - the leader who builds for adaptability, modularity, and future strategic choice.Next week: our grand finale, as we take everything we’ve learned into the future of Industry 5.0.Keep fighting for autonomy, one decision, one architecture, and one team at a time.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Welcome to the Calculus of IT double feature you didn’t know you needed. In this two-part journey, me and Mike stare down the end of the world - at least, the IT version - and ask: what does it really mean to be resilient when everything is “as-a-service,” your best people keep quitting, and zero-trust is somehow both everywhere and nowhere?In episode 11 Parts 1 and 2:Why true resilience is about more than just backup plans and disaster recovery - it’s about knowledge transfer, adaptability, and culture.How to build “graceful degradation” instead of catastrophic failure into your tech stack - and why sometimes, “just go get a coffee and wait it out” is the right answer.Rants on SaaS fragility, fourth-party risk, and why duplicating your data across every vendor is fun until AWS gets nuked.The real-world pros and cons of zero-trust, passwordless dreams, and whether we’re just dumbing people down for the sake of convenience.Practical frameworks (and a few philosophical tangents) for building knowledge resilience, operational resilience, and maintaining autonomy - even when the world is melting down.The Resilient Orchestrator archetype: that unnervingly calm IT leader who’s already got Plan B, C, and D (and maybe some snacks).Plus: job updates, security news, the fate of Box, why “five nines” is a myth, and the launch of Micro Spin - IT’s first trance supergroup.Whether you’re prepping for the next cyberattack, pandemic, or sudden urge to form an EDM band, this is the survival kit for modern IT leaders.Stay resilient, stay witty, and don’t forget to document your runbooks before the next person quits.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Welcome to the Calculus of IT double feature you didn’t know you needed. In this two-part journey, me and Mike stare down the end of the world - at least, the IT version - and ask: what does it really mean to be resilient when everything is “as-a-service,” your best people keep quitting, and zero-trust is somehow both everywhere and nowhere?In episode 11 Parts 1 and 2:Why true resilience is about more than just backup plans and disaster recovery - it’s about knowledge transfer, adaptability, and culture.How to build “graceful degradation” instead of catastrophic failure into your tech stack - and why sometimes, “just go get a coffee and wait it out” is the right answer.Rants on SaaS fragility, fourth-party risk, and why duplicating your data across every vendor is fun until AWS gets nuked.The real-world pros and cons of zero-trust, passwordless dreams, and whether we’re just dumbing people down for the sake of convenience.Practical frameworks (and a few philosophical tangents) for building knowledge resilience, operational resilience, and maintaining autonomy - even when the world is melting down.The Resilient Orchestrator archetype: that unnervingly calm IT leader who’s already got Plan B, C, and D (and maybe some snacks).Plus: job updates, security news, the fate of Box, why “five nines” is a myth, and the launch of Micro Spin - IT’s first trance supergroup.Whether you’re prepping for the next cyberattack, pandemic, or sudden urge to form an EDM band, this is the survival kit for modern IT leaders.Stay resilient, stay witty, and don’t forget to document your runbooks before the next person quits.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

It’s another Calculus of IT mini-episode (“Jort” alert!), and this time Nate and Mike are spiraling down the GenAI token rabbit hole - no tokens required (yet).Join us for a fast-paced, highly caffeinated, and only slightly unhinged tour of the emerging AI token economy:- Why tokens aren’t just for arcades anymore (and why your IT budget should be afraid)- How the AI industry is setting you up for a future where “out of tokens” is the new “out of office”- Will we see a future where you’re forced to watch ads to get your AI answers, or trade your last Lamborghini for more compute points?- Prompt efficiency, token tiering, and the question nobody can answer: does your $20 model get you the “good” answers or just leftover AI slop?- Plus: all of Mike's Black Mirror references, security news, and the world’s first pitch for a Calculus of IT meme coinWhether you’re running a multimillion-dollar enterprise or just trying to get ChatGPT to write your grocery list, the token economy is about to change the way you work, budget, and even onboard your next AI assistant.So grab a beer, check your token balance, and get ready to laugh (and maybe cry) as we decode what’s coming next.*Stay sharp, stay witty, and never run out of tokens.*Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Bots don't actually care about compliance.  Maybe because they are literally one of the most noncompliant technologies possible?  Who knows, let's listen to them hash this one out.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

It’s the regulation episode you didn’t know you needed - but absolutely do.After three weeks swimming in the future of AI, quantum, and edge, Nate and Mike are back with a rundown of the one thing every IT leader loves to hate: compliance. From GDPR’s wake-up call to the alphabet soup of CCPA, DORA, and CPRA, we break down how the modern regulatory landscape is reshaping not just what you do—but how much freedom you have to do it.In this episode:- How to build compliance into your IT DNA (and why it’s not just “a legal thing” anymore)- The autonomy-killing dangers of compliance fragmentation (and how to avoid them)- Why “check the box” compliance is dead - and what replaces it- Real-world stories: compliance councils, distributed champions, and the joy of deleting every trace of someone (on request)- The new rules of “as-a-service” and why you can’t outsource your way out of an audit- The secret to making compliance a competitive advantage (or at least less of a migraine)- Strategic frameworks for balancing compliance, innovation, and your own sanityPlus: philosophical debates on rope steak, cosplay, and the eternal question - what color pill do you *really* need to take to make all this go away?Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

What happens when your AI agent tries to talk to mine but mine hates yours?Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

The epic, unfiltered three-part saga is complete!In Episode 9 of Calculus of IT, Nate, Mike, and Kevin wrap up their marathon exploration of IT autonomy with a bang, a glass of red wine, and a healthy dose of existential dread. We connect the dots from AI’s autonomy paradox to the dystopian wearable future, from the “search paradox” to the real-life horror of onboarding your new director of biologics into a world of federated AI, proprietary prompt lexicons, and company-specific search models.This finale covers:The rise and fall (and rise again) of IT skills—and why “learning velocity” is your only hopeWhy onboarding in 2027 might include an AI agent interview and a prompt-writing testThe ever-expanding “digital sovereignty imperative” (say that three times fast) and how your data is only as safe as your vendor’s least secure countryThe chaos and comedy of enterprise search (“How the f*** do I find anything?”)Why the real future of IT might be adjudicating LLM hallucinations and arguing with your own agentWe wrap it up with a practical framework for surviving (and thriving) in the next two years of IT, a toast to autonomy, and a reminder to always be cool to your IT folks, your animals, and your elders—because one of them will be running your next onboarding session.Next week: compliance, tokens, and just how far your digital karma can stretch.Stay tuned. Stay witty. Stay autonomous.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

This is like the Fyre Festival for bots.  Sound really awesome but mostly just make a bunch of shit up.  Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

It's 2027.  You have just hired your new VP of Subdermal Biomodifications and she has spent the last four years constructing a self-designed, explicit LLM environment, complete with custom agent and rules structure that she has been evolving with tremendous success.  She can't wait to bring it into your company so she, and her agentic twin, can continue her work.  I'll pause there.Questions:1) How would you deal with the inbound IP conflict?2) How would this conflict with your internal governance for AI development, LLM ownership, and vendor platform lock-in?3) How would you handle the attaching of her environment to yours?  What would that tether look like and how would you secure it?4) What would you do when she left to go to another company?These are just some of the questions Mike, Kevin and I tried to tackle last night on the podcast on the topic of the loss of autonomy in IT Leadership.  Looking into the future, even the near-term future, a few things (of many) become clear:1) Any vendor, either platform or consultancy, trying to sell you an AI vision is going to miss the mark.  This is because there is no mark.  Save your money, focus inwards on addressing risk and compatibility and search for the answers.2) There is no roadmap for delineation of "personal" or "portable" xAI vs corporate xAI and it would be nearly impossible to create one with the dynamism in AI development.3) We may eventually need an AIL (AI Language) that allows for compatibility across xAI engines/xLMs.4) Sure as shit, you are going to need internal portability governance not only in terms of your vendors but your staff as well.Listen in to Episode 9, Part 2 of the Calculus of IT podcast where we discussed this stuff. We also took a stab at Quantum computing, the increasing demands on risk management, the future of edge computing, and the vendor relationship evolution.  Each with their own separate impacts on autonomy in IT Leadership.  Next week, we finish up Episode 9 with Part 3 and we will be spending some quality time on the future of Search, data sovereignty, and the PEOPLE in your organization.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Here come the bots!!Last night, Mike, Kevin and I pivoted the podcast from discussions on what is happening in autonomy TODAY and started taking a look at the impact of autonomy on the future of IT Leadership.  How will future IT Leaders grapple with the murk of a vendor and technology landscape that is effectively erasing its borders?  This episode was Part 1 of our two-part mini series on emerging technologies and their impact on IT Leadership and autonomy.In this episode, we tackled:The Autonomy Paradox of AI Integration – How AI can both empower and trap you in new dependencies.Vendor Relationship Evolution – From traditional lock-in to AI model lock-in, what strategies can IT leaders use to maintain leverage in an AI-driven world?Risk Management Transformation – Why traditional risk governance models are no longer enough, and how IT leaders can manage the new risks posed by AI.As always, we didn’t hold back. From AI-powered decision-making to the real challenges of balancing speed and control, this episode is a wealth of practical insights for IT leaders navigating the chaos of today’s emerging tech.And guess what? This is just Part 1. In Part 2 next week, we’ll put AI aside for a bit and explore:Quantum computing and its implications for encryption and IT security.Edge computing and its role in reshaping IT architecture.The critical importance of building expertise in a world where technology cycles are accelerating faster than ever.Listen to Part 1 now to get ahead of the curve—and don’t forget to subscribe so you’re ready for Part 2 next week!And while you are waiting for next week's episode, play this fun game at home...Take ANY article/story/twitter-linkedin-bluesky post about the amazingly transformative benefits of AI and then replace "AI" with "Basic Process Improvements".  You will find that the articles are still completely true.  But anyway...Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Last night, Mike, Kevin and I pivoted the podcast from discussions on what is happening in autonomy TODAY and started taking a look at the impact of autonomy on the future of IT Leadership.  How will future IT Leaders grapple with the murk of a vendor and technology landscape that is effectively erasing its borders?  This episode was Part 1 of our two-part mini series on emerging technologies and their impact on IT Leadership and autonomy.In this episode, we tackled:The Autonomy Paradox of AI Integration – How AI can both empower and trap you in new dependencies.Vendor Relationship Evolution – From traditional lock-in to AI model lock-in, what strategies can IT leaders use to maintain leverage in an AI-driven world?Risk Management Transformation – Why traditional risk governance models are no longer enough, and how IT leaders can manage the new risks posed by AI.As always, we didn’t hold back. From AI-powered decision-making to the real challenges of balancing speed and control, this episode is a wealth of practical insights for IT leaders navigating the chaos of today’s emerging tech.And guess what? This is just Part 1. In Part 2 next week, we’ll put AI aside for a bit and explore:Quantum computing and its implications for encryption and IT security.Edge computing and its role in reshaping IT architecture.The critical importance of building expertise in a world where technology cycles are accelerating faster than ever.Listen to Part 1 now to get ahead of the curve—and don’t forget to subscribe so you’re ready for Part 2 next week!And while you are waiting for next week's episode, play this fun game at home...Take ANY article/story/twitter-linkedin-bluesky post about the amazingly transformative benefits of AI and then replace "AI" with "Basic Process Improvements".  You will find that the articles are still completely true.  But anyway...Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

As promised, each episode this season will also have a bonus TL;DR version from our favorite bots over at NLM or from whatever we currently feel is most bot-worthy. And this week, those crazy bots are at it again.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

In this episode of The Calculus of IT, Nate McBride and Mike Crispin focus on the critical but often overlooked topic of building resilience in IT through independence and effective change management.  It's a bigger deal than you may think.From avoiding vendor lock-in to creating modular architectures, we explore how IT leaders can maintain autonomy in a world where every vendor promises to be your "partner" but secretly tightens the chains. We discuss:The Three "Independence" Components of Resilience:Technical independence: architecting systems for adaptability.Knowledge independence: documenting institutional knowledge and breaking silos.Vendor independence: maintaining leverage and planning exits from day one.Effective Change Management:How to assess change capacity and avoid change fatigue.Creating a change memory for continuous improvement.The critical role of decision rights during transitions.We also share war stories, practical frameworks, and actionable steps to build an IT organization that thrives on disruption and adapts on its own terms. Plus, hear about the tools and strategies we swear by, including a shoutout to Obsidian as a game-changing knowledge management platform.  Also, the plot thickens on the Phil Collins/Beatles conspiracy...Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

As promised, each episode this season will also have a bonus TL;DR version from our favorite bots over at NLM or from whatever we currently feel is most bot-worthy. And this week, those crazy bots are at it again.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

In Part 2 of our mini-series about IT leadership principles, Nate and Mike went all the way to Boston (actually we live right near it) to broadcast live from BioIT World (it's an annual podcast tradition now ;-).  We continued with Part 2 of our two part min-series on principled decision making and explored how to navigate 'zero-choice' situations and maintain principles under pressure. We took on the Macgyver Principle of IT leadership, discussed the practical application of the Four Pillars Framework and the Three-Options Rule, addressed the nuances of "zero-choice" scenarios and the art of principled exceptions.  We also spoke about creating a framework for navigating boundary violations, emphasizing documentation, compensating controls, and continuous learning. This episode also features the "Principled Pragmatist" archetype and offers valuable insights into building a culture of principled decision-making.  Plus, Mike had a sit-down conversation with ChatGPT to ask - is MacGyver proactive or reactive...here is what ChatGPT had to say...MacGyver would definitely be considered proactive, though he often operates in reactive situations.Here’s the nuance:•Proactive mindset: MacGyver constantly observes his environment, anticipates what could go wrong, and thinks several steps ahead. He doesn’t just wait for things to happen—he prepares mentally and creatively so that when something does happen, he’s ready to act fast.•Reactive scenarios: Most of the time, he’s thrust into urgent, unpredictable crises (like bombs, traps, or kidnappings). But even in these high-pressure situations, he doesn’t panic—he quickly evaluates the situation, uses available resources, and comes up with clever, often unconventional solutions.So while his actions may appear reactive (responding to immediate problems), his mindset and decision-making style are highly proactive. He’s always prepared to think on his feet, which is kind of his superpower.Would you say you’re more like MacGyver in how you tackle problems?Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

As promised, each episode this season will also have a bonus TL;DR version from our favorite bots over at NLM or from whatever we currently feel is most bot-worthy. And this week, those crazy bots are at it again.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

In this episode Mike and I continue on the path of IT Leadership and Autonomy with a focus on establishing clear boundaries and principles for how IT Leaders conduct the delicate balance of decision-making. This episode explores how to balance autonomy, risk, innovation, and productivity while maintaining meaningful principles that survive real-world challenges. Learn about the essential qualities of effective boundaries, including the importance of unambiguous criteria, actionable guidelines, and evolving standards. The hosts share practical experiences and frameworks for creating principles that work in the trenches, not just in PowerPoint decks. Plus, catch the latest IT leadership job updates in the Boston area. This episode is Part 1 and next week we will be on location at Trillium in the Seaport for an episode on Security but then back on April 2nd with Part 2 of this episode.  Stay tuned!Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Every now and again Mike and I like to step aside and discuss some of the external impacts on being an IT Leader (and also just being a human trying to keep one's shit together in this day and age.)Next week, we will be back to dive into the rest of the season. We will start with some heavy-duty stuff in episodes 7 and 8, so before we get there, we wanted to take a moment to discuss the importance of reflection, particularly for IT Leaders. It's fair to say that Mike and I each have some overlapping methods for reflective time but also manage to squeeze it in in our own ways.  We hope that you can take away some inspiration for creating your own reflection time.Enjoy the moment, don't stress too much about the global dumpster fire, and we will be back next week.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

So much research went into preparing for Season 2 and there was no practical way to really call out all of the best articles and papers we read.  There are a few that really stand out however, and we wanted to highlight one of those tonight in a special Calculus of IT Jort. In this Jort, Mike and I took some time to discuss an article by Adrian Mengay (from the Friedrich-Schiller-Universität Jena, Germany).  The article is entitled: "Digitalization of Work and Heteronomy".  From the abstract:Digitalization has two very different effects on work. On the one hand, it leads to a re-Taylorization of work, de-qualification and a loss of workers autonomy. On the other hand, digitalization of work leads to new forms of indirect control and algorithmic control that can be used to manage and instrumentalize the supposed autonomy of workers to actually enable an unequal and exploitative labour process. This article discusses the questions of heteronomy related to the digitalization of work, presents central aspects of new forms of control (direct, indirect, and algorithmic) and explains why formalization, data centred decision making and flexible structures are used to control the labour process and improveheteronomy of work.If interested, you can download a copy here: https://journals.sagepub.com/doi/10.1177/0309816820904032.  Otherwise, we hope you enjoy the Jort!!Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

So much research went into preparing for Season 2 and there was no practical way to really call out all of the best articles and papers we read.  There are a few that really stand out however, and we wanted to highlight one of those tonight in a special Calculus of IT Jort.  In this Jort, Mike and I took some time to discuss an article by Lambèr Royakkers (from the School of Innovation Sciences, Eindhoven University of Technology, The Netherlands) and Rinie van Est (from the Rathenau Instituut, The Netherlands & Eindhoven University of Technology, The Netherlands).  The article is entitled: "The New Digital Wave of Rationalization: A Loss of Autonomy".  From the abstract:The new wave of digitization and the ensuing cybernetic loop lead to the fact that biological, social, and cognitive processes can be understood in terms of information processes and systems, and thus digitally programmed and controlled. Digital control offers society and the individuals in that society a multitude of opportunities, but also brings new social and ethical challenges. Important public values are at stake, closely linked to fundamental and human rights. This paper focuses on the public value of autonomy, and shows that digitization—by analysis and application of data—can have a profound effect on this value in all sorts of aspects in our lives: in our material, biological, and socio-cultural lives. Since the supervision of autonomy is hardly organized, we need to clarify through reflection and joint debate about what kind of control and human qualities we do not want to lose in the digital future.If interested, you can purchase a copy here: https://www.igi-global.com/article/the-new-digital-wave-of-rationalization/258848.  Otherwise, we hope you enjoy the Jort!!Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

As promised, each episode this season will also have a bonus TL;DR version from our favorite bots over at NLM or from whatever we currently feel is most bot-worthy. And this week, those crazy bots are at it again.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

In Episode 6 of The Calculus of IT, we tackle a critical challenge: How do you create technical diversity without unleashing chaos? Joined by special guest Kevin Dushney, Mike and I explore the delicate balance between maintaining technological flexibility and preventing system sprawl. We dive into the "pendulum swing of standardization," discuss how to build sustainable technological diversity, and examine ways to measure success through diversity health indicators.From establishing clear system boundaries to managing vendor relationships, we share practical strategies for maintaining technological independence while avoiding the pitfalls of both rigid standardization and unchecked chaos. Plus, we explore why sometimes a little chaos might not be such a bad thing - as long as you know how to manage it.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

As promised, each episode this season will also have a bonus TL;DR version from our favorite bots over at NLM or from whatever we currently feel is most bot-worthy. And this week those crazy bots are at it again.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

After four episodes of context and base-building, we are now ready to jump headfirst into the season's theme.  We explored the daily battles IT leaders face against encroaching vendor dependencies, the insidious creep of "zero decision" defaults, and the constant pressure to sacrifice control for convenience. We spent some time exploring practical strategies for building autonomy into your IT infrastructure, from developing essential habits like the "Three-Year-Old Strategy" and the "Future Test" to designing processes that prioritize flexibility and knowledge sharing. Join us as we discuss the importance of documentation, the dangers of knowledge lock-in, and the often-overlooked human cost of losing autonomy. We also introduced the concept of an "autonomy score" and discussed how to measure success in this critical area. Come on in and have a listen, and prepare to have your young minds blown wide open.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

As promised, each episode this season will also have a bonus TL;DR version from our favorite bots over at NLM or from whatever we currently feel is most bot-worthy. And this week those crazy bots are at it again.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Ok, the Modern IT Paradox is now behind us, and it's time to move forward with the rest of the season.  Or is it?  Did we just uncover more paradoxes?  Is it all just one massive paradox?In Episode 4 of Season 2, we dive deep into the complex world of identity in IT - not just usernames and passwords, but the fundamental questions of how we determine, protect, and manage value in our digital assets. From questioning why we automatically use our names as identifiers to exploring the paradox of protecting high-value assets while keeping them useful, Nate and Mike unpack the challenges of modern identity management.We explore thought-provoking questions like: Who really decides what's valuable in your organization? How do you balance security with usability? And why do we keep giving away half the puzzle by using our names as identifiers? Plus, we tackle the eternal struggle of matching security controls to actual risk, and why "trust but verify" might need an upgrade in 2025.Along the way, we share the latest IT leadership job opportunities, debate the merits of passwordless authentication, and contemplate a future where maybe we can authenticate by simply sipping a protein shake (patent pending).Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

As promised, each episode this season will also have a bonus TL;DR version from our favorite bots over at NLM or from whatever we currently feel is most bot-worthy. And this week those crazy bots are at it again…highlight for me? The Beatles conspiracy is something we can't talk about.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Last week, we slammed on the brakes right in the middle of our deep dive into the seven modern IT paradoxes (something about a Kraken attack…it’s still all a blur to me). This week, we're back to finish what we started, and somehow, we discovered an eighth paradox along the way (because seven just wasn't paradoxical enough).Join Nate and Mike as they tackle the remaining perspectives of modern IT leadership, including the three models of IT control (spoiler: neither total control nor complete chaos is the answer), the real cost of getting IT wrong (it's more than just your budget), and how to set up a modern balance that works for everyone. We also introduce our first archetype of the season: The Great Homogenization - or why everyone jumping on the same tech bandwagon might not be the best strategy for your company.From exploring quantum decision-making (yes, really) to discovering why "sauce" is the new SaaS, we dive deep into the challenges of maintaining autonomy while juggling risk, innovation, and productivity. Plus, we tackle the eternal question: why deploying Linux might be simultaneously the best and worst idea ever.Along the way, we'll share practical strategies for avoiding the homogenization trap and maintaining your strategic autonomy. We'll also try to explain why spamming isn't what it used to be (ask Gen Z).We are on our way to solving this riddle…next week…stay tuned…we are tacking on “Identity as the new perimeter” and why "trust me, bro" might not be the best security strategy.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

As promised, each episode this season will also have a bonus TL;DR version from our favorite bots over at NLM or from whatever we currently feel is most bot-worthy. And this week those crazy bots are at it again…highlight for me? SAAS being pronounced as “Sauce”. From now on, “SASS” is dead…long live “SAUCE”!!!!Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Remember when IT's job was simple? Lock everything down, say no to everything, and go home at 5? (This did actually used to happen…once). Well enough of the nostalgia crap, in this episode of The Calculus of IT, Nate and Mike dive into the modern IT paradox of freedom versus control and why finding that balance is the defining challenge of IT leadership in 2025. We can’t do the rest of the season without tackling the current “scenario,” and so that’s the plan here.We explore how IT evolved from the “Department of No” (this also used to happen) to whatever we are now (we're still working on the branding). Join us as we unpack why traditional control is breaking down faster than your Zoom room during the weekly Monday morning outage and explore the new challenges of modern IT - like explaining to your developers why their 3-minute cloud deployment needs a 3-week security review. As we promised in Episode 1, no LONG episodes…so we just sort of slammed on the brakes in the middle of dissecting seven perspectives of the IT paradox and decided to split the episode into two parts. Tune in next week for Part 2, where we'll tackle the remaining perspectives, including the three models of IT control, the real cost of getting IT wrong, and how to set up a modern balance that doesn't make everyone hate you.Also, Nate is definitely on to something with this Beatles theory of world domination…stay tuned.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

This is just a funny short of when the bots just go really wrong.....Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Aaaaaaand we are back!!  Welcome back to the Calculus of IT Podcast!!  In Season 2, we will focus on how Autonomy, Risk, Productivity, and Innovation intersect and how IT Leaders can construct an optimal equilibrium for their worlds.  When is it okay to concede autonomy to achieve an outcome, and when have you gone too far?  Do I follow the herd, and who the fuck is the actual herd? Do I build AI into my 2025 strategic plan even though it doesn’t fit? What should I be doing around ethics and acceptable use? How much money does anything even cost anymore?  Where should I be innovating, and how exactly do I innovate? How does this impact everything else I am doing? These and other questions will be answered throughout the season.Additionally, for all of our episodes this season we will be releasing the official episode, a Bot-driven TL;DR version (this one), and occasionally a jort or two to keep things interesting.  Welcome back everyone!!  It's going to be a great season.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

Aaaaaaand we are back!!  Welcome back to the Calculus of IT Podcast!!  In Season 2, we will focus on how Autonomy, Risk, Productivity, and Innovation intersect and how IT Leaders can construct an optimal equilibrium for their worlds.  When is it okay to concede autonomy to achieve an outcome, and when have you gone too far?  Do I follow the herd, and who the fuck is the actual herd? Do I build AI into my 2025 strategic plan even though it doesn’t fit? What should I be doing around ethics and acceptable use? How much money does anything even cost anymore?  Where should I be innovating, and how exactly do I innovate? How does this impact everything else I am doing? These and other questions will be answered throughout the season.Additionally, for all of our episodes this season we will be releasing the official episode (this one), a Bot-driven TL;DR version (courtesy of NLM), and occasionally a jort or two to keep things interesting.  Welcome back everyone!!  It's going to be a great season.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]

With Season 1 completed and Season 2 scheduled for launch on January 8th, we decided to see what would happen if we ran our episodes through the AI washing machine. What happened is what follows below…This special edition podcast comprises episodes 38 and 39 of the Calculus of IT Podcast series. Tune in and listen to our two hosts, Billy McPonies and Ginger Unicorns, who will walk you through their “special” interpretation.Join Nate and Mike for a special double-length season finale of the Calculus of IT podcast as they discuss IT tropes that just won't die. In this episode, they cover a range of topics, including:Password expiration policies: Nate and Mike agree that password expiration policies are outdated and unnecessary, especially with the use of MFA.Overly restrictive guest Wi-Fi: Nate believes that overly restrictive guest Wi-Fi is unnecessary and that proper backend security measures should be sufficient.Complex VPNs: While Nate believes that complex VPNs are no longer necessary for most users, Mike argues that they may still be required for organizations with multiple sites or on-premises infrastructure.Lengthy software approval processes: Nate and Mike agree that lengthy software approval processes are unnecessary if an organization has enough licenses available. However, they acknowledge that some organizations may need these processes due to limited licenses.On-premises servers: While acknowledging the trend towards cloud computing, Nate and Mike recognize that on-premises servers are still necessary for some organizations.Antivirus software: Nate believes that traditional antivirus software is no longer necessary, advocating for more advanced security solutions such as XDR. Mike agrees but suggests that traditional antivirus tools can still be useful for specific tasks.Voicemail: Nate and Mike believe that voicemail is largely unnecessary, with transcription services providing a more efficient way to manage voice messages.Email naming conventions: While acknowledging the potential benefits of standardized naming conventions, Nate and Mike advocate for shorter email addresses and flexible alias options to improve user experience.They also discuss their plans for Season 2, focusing on the intersection of risk, innovation, productivity, and autonomy in the age of AI and unstructured data. Tune in for an insightful discussion on these enduring IT practices and how they are evolving in the ever-changing technological landscape.Support the showThe Calculus of IT website - https://www.thecoit.us"The IT Autonomy Paradox" Book - https://www.longwalk.consulting/library"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library"The Calculus of IT" Book - https://www.longwalk.consulting/libraryThe COIT Merchandise Store - https://thecoit.myspreadshop.comDonate to Wikimedia - https://donate.wikimedia.org/wiki/Ways_to_GiveBuy us a Beer!! - https://www.buymeacoffee.com/thecalculusofitSlack - Invite LinkEmail - [email protected] - [email protected]