PODCAST · business
The Claim Clinic
by Andrew McCabe
Insurance Claims and Restoration focused program. The Claim Clinic aims to educate the property damage restorers of the world through interviews with legendary Disaster Recovery experts. Hosted on Acast. See acast.com/privacy for more information.
Episodes
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RIA Cost of Doing Business Report Breakdown
This episode sponsored by: LiveSwitch https://join.liveswitch.com/ClaimClinic Top Ten Xactimate Profit Secrets: XactSecrets.com The Claim Clinic — “What the RIA Cost of Doing Business Report Means for 2026” In this episode of The Claim Clinic, host Andrew McCabe breaks down the just-released 2025...
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100% Non-Fing Compliant
YourContractSucks.com Restoration Rebel Roundtable Briefing Summary Date of Discussion: 12/22/22 Compiled: 10/26/23 This roundtable highlights core strategies for restoration contractors navigating insurance claims: protect your pricing, prioritize transparency with clients, and maintain...
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A Rebel Call To Arms
Ladies and gentlemen, I am here to deliver an urgent truth: the restoration industry is under attack, and the time to act is now. Unity is not optional. It is the only way forward. For years, I have watched as this industry has been taken from us, piece by piece. Now, the carriers are no longer...
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Painted Into A Corner
The adjuster describes how attempting to force an insurer into admitting fault or setting a precedent can backfire, leading to claim denials and litigation. The lesson emphasizes the importance of understanding insurer motivations and strategically shifting negotiation tactics towards compromise....
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Don't Negotiate With Terrorists
Negotiating your bill with adjusters is negotiating against yourself. I interviewed a new Restorer and expounded upon the importance of having solid contracts and understanding leverage in the claims environment. #ThickestFileWins #VirtualInspections #RemoteEstimating #Contractors...
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e47: RECAST of Andy McCabe on A6F
Jeremy Rettig brings on one of the most known names in the restoration business, Andrew McCabe. Andy is a 20-year veteran of the disaster recovery industry and has performed every function of a restoration professional from mold and water technician to marketing and estimating. After working for...
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e46: Interview with Andrew Sall
Andrew Sall is the Business Interruption Guy. You wouldn't go into court without a lawyer. Don't file a Business Interruption claim without talking to Andrew Sall. Hosted on Acast. See acast.com/privacy for more information.
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The Claim Clinic: How Do We Get Paid?
Claim Clinic e45:"How Do We Get Paid?!"Andy G sits down with Rainy Day Services for an engaging conversation.Great Books:Start With Why https://amzn.to/2XeW6qvLeaders Eat Last https://amzn.to/2ZiwA6wThe Infinite Game https://amzn.to/3cQDcwUGood T Hosted on Acast. See acast.com/privacy for more...
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The Intentional Restorer - Jon Isaacson
John Isaacson of the Intentional Restorer and The DYOJO podcast shared some industry insight and colorful history with us. The DYOJO Podcast features features interviews with our friends and peers within the property restoration, construction and insurance industry. Through these episodes we seek...
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JT Kraai: Restoration Broker
JT Kraai and Exit Strategies Serving the Restoration Industry Nationwide 100% Confidential@ 503.577.5649 or [email protected] ExitStrategies360.com linkedin.com/in/jt-kraai-52b40018 Restoration Industry Lessons Learned from the 2008 Recession Due to the strength of the industry,...
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COVID-19 with CIH John Evans
John Evans, a Certified Industrial Hygienist from New York, talks to us about pivoting your restoration business during a pandemic. John Evans runs the testing company Air Guys (http://airguys.us/about-us/) He spoke to us about how the COVID-19 pandemic snuck up on the U.S., what the state of...
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George Simon: When Total Loss Hits Home
The Power of Habit: https://amzn.to/2UAUndZ ~ In 2012, Andy McCabe founded the property claim estimating and claims consultancy called Claims Delegates. Claims Delegates retains an army of dedicated professionals who write Xactimate® estimates for contractors, attorneys and adjusters across the...
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Restoration Rebel Roundtable 4-16-19
A debrief of the SUMMIT2.019 in Boulder last week. And some thoughts on humanity. **- T&M vs Line Item billing, and why NOT to mix them Our thoughts on Lowes' adjusters/IHs taking their own samples. The decline of industry groups.** The new Alliance of Independent Restorers web site is up! We are...
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The Real Deal on Customized Xactimate Price Lists
Did you know that you can (and SHOULD) make your own pricing when doing insurance repairs? This question probably sounds strange to everyone EXCEPT the restoration contractors out there. This phone conversation went deep into the reasoning behind creating your own pricelist, and how to explain…
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Restoration Rebel Roundtable 3-12-19
Our Sponsor today was DBK Drymatic: https://www.drymatic.com/ This year's EPIC Summit is in Boulder, CO on April 11th & 12th. https://airestore.org/event/alliance-of-independent-restorers-restoration2-019-business-summit/ YouTube version: https://youtu.be/25gpD9CmxR0 Hosted on Acast. See...
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Restoration Rebel Roundtable 1-29-19
Facebook advertising intro for small businesses Andy makes a $100 bet on Facebook targeted ads for Malibu California fires. ~ Andy McCabe founded an Xactimate estimating and property claims consultancy called Claims Delegates. They are currently accepting new client applications from contractors...
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Restoration Rebel Roundtable 9-18-18: Reading and Prospecting during CAT
We were all over the map on this one. I shared some books I'm reading. Joe talked about gaining access to CAT areas. I may have scolded someone. I definitely plugged Matterport cameras for free. Oh, and the future of estimating and robots. ~ Andy McCabe runs an Xactimate estimating and property...
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Restoration Rebel Roundtable for 9/11/18 - CAT and Disaster Response
With Hurricane Florence bearing down on the Carolinas, we felt it appropriate to discuss how restoration folks can mount an effective response. There are MANY catastrophy veterans in the Restoration Rebels and much good advice was freely given. ~ Andy McCabe runs an Xactimate estimating and...
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Restoration Rebel Roundtable for 9/4/18 - Adjuster Relations and Agent Education
Tonight we talked about the finer points of sales and collections. What if you are being asked to start repairs, but you haven't been paid for mitigation? What to do with third-party reviewers? How can we better educate the public about the good & bad carriers and market to agents at the same…
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Restoration Rebel Roundtable 8-21-18: Mission, Values and Warriors
Restoration Rebel Roundtable 8-21-18: Mission, Values and Warriors Tonight we got our WARRIOR on with special thanks to Restoration Mastery and the Warrior Bootcamp. Let them help you CRUSH your limiting beliefs. http://restorationmastery.com/ YouTube Version: https://youtu.be/qk9KzRH0NwU ~ Andy...
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Restoration Rebel Roundtable for 8/7/18 - How Rebels Get Paid
Restoration Rebel Roundtable 8-7-18: How Rebels Get Paid Restoration Rebels don't mess around when it comes to getting paid for the work they do. So why should you? Another RRR brought to you by The Claim Clinic YouTube Version: https://youtu.be/c8_qqcRoT0s ~ Andy McCabe runs an Xactimate...
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Restoration Rebel Roundtable for 1/16/18 - Selling Time
In my very unscientific search for the next Roundtable to post, I chose this one about TIME. We are all selling time, no matter what it is we are actually selling (service, product, etc). It is interesting to me how long ago this feels, but it's only been six months. ~ Andy McCabe runs an…
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Restoration Rebel Roundtable for 7/31/18 - Upselling and Lifetime Client Value
Tonight we talk about client acquisition costs and lifetime value, upselling and the ways of RESTORATION2.0. Oh, and Bob makes a cameo appearance! R2.0 class in L.A. and DFW. Change the industry by changing your business. Los Angeles, CA: http://www.theclaim.clinic/R2LA2018 Dallas, TX:...
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Patrick Kelahan and the Hired Guns of Restoration
Our good friend Patrick Kelahan of H2M Engineers returns to dish the dirt on the so-called "experts" of the Restoration world. https://www.linkedin.com/in/patrickkelahan/ previous episode featuring Patrick: https://youtu.be/xYkli3nPYpU & https://simplecast.com/s/1d1c78b5 ~ Andy McCabe runs an...
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Restoration Rebel Roundtable for 7/24/18 - Clouds and Dirt
Tonight we talk about Clouds and Dirt. Do you experience a conflict between running your business and working on it? Guess what, get used to it. We've all got to live between both worlds. ~ Andy McCabe runs an Xactimate estimating and property claims consultancy called Claims Delegates. He is...
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Restoration Rebel Roundtable for 7/17/18 - Competition and Xactimate Pricing
A reminder that we are not in competition with each other, and UNITY is our biggest asset. Andy McCabe does an overview of custom pricing in Xactimate. Claims Delegates writes Xactimate estimates for contractors across the country. They also consult on Large Loss and CAT events....
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EPS18 - Modern Marketing with Dan York of Stellar eMarketing
Why is your marketing and advertising program not generating the results you want? Is it working for a friend of yours company but not yours? Why is that? This seminar undercuts all of the modern online marketing technologies and teaches you the fundamentals that none of were ever taught....
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Restoration Rebel Roundtable 6/12/18: Free Estimates and Plumber Kickbacks
Do you still give free estimates? Why you should rethink. Company culture and employee rewards. The infamous plumber kickback. #RestorationRebels http://restorationrebels.com/ Facebook: https://www.facebook.com/groups/RestorationRebel Shopify: https://restoration-rebel.myshopify.com...
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Restoration Rebel Roundtable 5/29/18
A little about fear, a lot about knowing your business numbers. Link to Sargent Online Academy: Water Damage Call Conversion Discount code: Alliance Hosted on Acast. See acast.com/privacy for more information.
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Restoration Rebel Roundtable 5/22/18 : Inbound call conversion
Greg Sargent gives us the low-down on call conversion and what it can mean to restoration companies. Water Damage Academy: https://greggsargent.teachable.com/p/sargent-strategic-water-damage-business-training-education?affcode=146318_g-5ptyfj Call Conversion Course:...
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Restoration Rebel Roundtable 5/15/2018 - Agency Marketing through Access
Joe Ledbetter shows us the finer [unconventional] points of gaining access to insurance agents. Klark and Andy talk about the leadership roles and the future of the Alliance of Independent Restorers Hosted on Acast. See acast.com/privacy for more information.
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Restoration Rebel Roundtable 5/8/2018 - RESTORE2.018 Summit recap + Neighborhood Marketing
Another great roundtable. We debriefed the Summit weekend and Joe talked about neighborhood canvasing - the smart way. Hosted on Acast. See acast.com/privacy for more information.
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Restoration Rebel Roundtable 5/01/18: Memory Lane
We take a trip down memory lane this week. Discussing the life and legacy of a legend. Also, Joe Ledbetter drops some legendary marketing savvy. JL's Sales Clinic is open for business. YouTube: https://youtu.be/S4eM0lpNprM Hosted on Acast. See acast.com/privacy for more information.
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Gerry Edtl Consulting and the NEW Agent Marketing
http://gerryedtl.com/ WHAT WE DO: Since 2007 we’ve helped Disaster Restoration owners and key leaders all over the United States transform insurance agents into life long referral sources to generate leads, add clients and increase revenue. HOW WE DO IT: We provide a new Insurance Agent Marketing...
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Restoration Rebel Roundtable 4/17/18
Tonight we talked about the upcoming RESTORATION2.0 Summit preparations. building relationships with your employees marketing to fire departments some other stuff I can't remember right now. www.restorationrebels.com www.claimsdelegates.com Hosted on Acast. See acast.com/privacy for more...
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Restoration Rebel Mission and Values
Weekly roundtable meeting of the Restoration Rebels for 4/10/18 This week we discuss our Mission, Vision and Strategies. www.restorationrebels.com Hosted on Acast. See acast.com/privacy for more information.
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Claims Department Under Siege: Patrick Kelahan
H2M architects + engineers is a multi-disciplined professional consulting and design firm, proud of its long history of client service and consistent ability to meet tough architectural, engineering and environmental challenges head-on. Since 1933, H2M has helped design and build many…
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SEO and PPC for the Restoration
Both Stellar e-Marketing (http://stellar-emarketing.com/) and United Restorers (http://unitedrestorers.com/) know how to get the phones to ring for Restoration companies. In this episode they dive deep into what makes good SEO (Search Engine Optimization) and PPC (Pay Per Click advertising) when…
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Xactimate Training with Alena Wilson and XM8 Mastery
Xactimate plays an integral part in everything we do as Insurance Claims Professionals. Alena Wilson teaches this old dog some new tricks. I'm having problems uploading to my podcast host, so I'll come back to fill in the show notes. Hosted on Acast. See acast.com/privacy for more information.
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Mike Capilli - Public Adjusting from his perspective
Mike Capilli is an adjuster for Metro Public Adjusting who works in Orlando, Florida. He was gracious enough to share his time and unique perspective on the profession of Public Adjusting property damage claims. Metro Public Adjuster's Website https://www.linkedin.com/in/michaelcapilli...
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Sean Michael Lewis and Restoration Social Media
Sean Michael Lewis dishes the goods on what it takes to do "social media" right in the restoration industry. Free Webinar for Restoration Owners and Marketers: http://www.seanmichaellewis.com/free-webinar-increasing-social-media-engagement-restoration-business/ LinkedIn:...
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Jack Dennison, The Restoration Entreprenuer
Jack Dennison is an incredible wealth of knowledge on all things restoration and insurance. He shared his coaching skills as well as industry insights. The entire episode breakdown will be at www.TheClaim.Clinic soon. Hosted on Acast. See acast.com/privacy for more information.
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New IICRC S500 with Jeremy Reets
New IICRC Drying Standards Instead of talking about Reets Drying Academy, Jeremy and I went off on the new S500 Air Mover calculations. I thought it turned out great. :) Born Into Restoration Jeremy has been working full-time in the restoration industry since 1990. There is very little he doesn't...
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1800-RESTORE with Richard Braun
Rich Braun shows some marketing wizardry and talks about good 'ol fashioned hard work when it comes to promoting your business. Topics Covered: Maximizing Marketing ROI Restoration company branding Agency Sales & Marketing The Value of Face-to-Face activity How to Contact Richard: LinkedIn:...
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Dry Ice Blasting with Matt Ballou and PureSpace
Dry ice blasting is not a new technology to the Restoration industry. In fact, it's been around for quite some time. Matt Ballou gives us some reasons why we may want to take a another look at this unique cleaning tool. Matt Ballou has owned and operated PureSpace and Portland Blasting for over...
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Xactimate Estimating with Jerry Colosimo & Bidwrite Consulting
Jerry Colosimo with BidWriteConsulting.com sat down with me to talk shop. Jerry works for restoration contractors performing on-site scope takeoffs and writing estimates in Xactimate. It was great to talk with Jerry. He has more experience in restoration than I do and I appreciate that he didn't...
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Gary Wilbers drops some great hiring and training advice
Gary Wilbers is a business and sales coach. He's been hiring, firing and training people for over twenty years. I really enjoyed his perspective on leadership and finding people who are the right fit. The challenge today is not hiring someone but hiring the right someone! See more at:...
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EPS5: Ivan Turner talks about inbound marketing and soliciting to agents and adjusters
Carpet cleaner turned restoration professional. Teaching agent & adjuster marketing for the past ten years. Has written programs to teach restoration companies to properly marketing themselves to the insurance industry. Direct marketing is not a simple as it used to be. Inbound marketing is very...
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EPS4: Josh Solloway on Storms, Seasonal Labor and TPA's
Josh Solloway, the host of The Restoration Nation podcast, talks about his experience in the restoration industry at Soil Away. We touch on Third Party Administrators, temp labor and education. Joshua Solloway Dir. of Client Svs. for Soil-Away Cleaning and Restoration & Host of The Restoration...
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EPS3: Tim Bauer and O.P. Almaraz on Hiring for Fit and Continuing Ownership Education in Restoration
Tim Bauer [email protected] OP Almaraz [email protected] www.restorationmastery.com http://restorationmastery.com/videos/ Sponsor: The 24-Hour Tech http://www.the24hourtech.com/ Hosted on Acast. See acast.com/privacy for more information.
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ABOUT THIS SHOW
Insurance Claims and Restoration focused program. The Claim Clinic aims to educate the property damage restorers of the world through interviews with legendary Disaster Recovery experts.
Hosted on Acast. See acast.com/privacy for more information.
HOSTED BY
Andrew McCabe
CATEGORIES
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Frequently Asked Questions
How many episodes does The Claim Clinic have?
The Claim Clinic currently has 52 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Claim Clinic about?
Insurance Claims and Restoration focused program. The Claim Clinic aims to educate the property damage restorers of the world through interviews with legendary Disaster Recovery experts. Hosted on Acast. See acast.com/privacy for more information.
How often does The Claim Clinic release new episodes?
The Claim Clinic has 52 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to The Claim Clinic?
You can listen to The Claim Clinic on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Claim Clinic?
The Claim Clinic is created and hosted by Andrew McCabe.
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