PODCAST · business
The Conversational AI Podcast
by Conversational AI Podcast
A podcast tracking news and insights from across the Conversational AI marketplace and a sister publication to the main Conversational AI News website.
Episodes
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Episode 14: Testing out ChatGPT's Agent feature
So, today I got access to ChatGPT's Agent feature and I wanted to record something for posterity. This one is best viewed on Spotify or YouTube if you'd like to see the live screenshare as I'm talking, otherwise I do my best to describe things as we go. My chosen task for Agent was this: Login to...
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Episode 13: How NatWest is using GenAI to analyse Cora logs
In this episode, I'm talking through a case study about how NatWest Bank in the United Kingdom is using Generative AI to analyse the output of their Conversational AI (chatbot) system, Cora. The source is a post by Wendy Redshaw on LinkedIn. Wendy is the bank's Chief Digital & Information…
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Episode 12: Reflections on coding with Claude
I'm taking a little bit of a departure in this episode because I'm talking about some of my activities today to create an app that I wanted to use for myself. And I did this using Claude across the space of about two hours -- and although I've been doing this very regularly, I can't help but be...
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Episode 11: Paul Walker from iManage
In this episode I had the pleasure of interviewing Paul Walker, Global Solutions Director at iManage. With 25 years of experience in legal tech, Paul offered valuable insights into how AI has evolved in the legal and professional services sectors. We discussed how iManage specialises in knowledge...
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Episode 10: Google's Gemini and the Agentic AI revolution
In this episode, I'm looking at a very, very simple query I put to Google's Gemini regarding my email inbox. Oh dear. Hold the Agentic AI Revolution for a few minutes.
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Episode 9: Kit Cox, Founder & CTO of Enate Ltd
In this episode, I'm sitting down with Kit Cox, Founder & CTO of Enate, exploring Kit's journey from a young coder (BBC Basic anyone?) to the founder of Enate's workflow automation platform. We discuss the evolution of Enate, its applications in service delivery, and real-world use cases,...
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Episode 8: Darren Ford from The CAI Company
In today's episode, we're meeting Darren Ford, the Founder and Director of The CAI Company. Darren and his team are amongst the most experienced Conversational AI experts around, having driven the strategies and implementations for some of the largest players around. Our discussion is...
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Episode 7: Ellen Keenan-O’Malley from EIP
In today's episode, I'm speaking with Ellen Keenan-O'Malley, a commercial IP lawyer at EIP, about the legal challenges surrounding Artificial Intelligence and Conversational AI. We discuss the current state of AI law, the implications of GDPR on Conversational AI, and the importance of...
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Episode 6: Neil Marley, CEO of Qualyfi
In this episode, I'm speaking with Neil Marley, CEO of Qualyfi, about askQ, the dedicated AI assistant built for technology delivery and consulting teams. AskQ is an LLM/RAG-enabled solution that provides 24/7 contextual answers for anyone working in your technology environment - so it's…
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Episode 5: Tom Sherwood from Koios
In this episode, I'm meeting Tom Sherwood, CEO of Koios to discuss the bleeding-edge field of emotionally intelligent AI. This is definitely worth a listen. Tom shares his unique background (the Army, Recruiter, Snap, Spotify!) and then goes on to explain the formation of Koios, and how their...
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Episode 4: Amelia Lowe, VP Operations, SquareTrade
In this episode, I sit down with Amelia Lowe, VP Operations at SquareTrade Insurance. Amelia shares insights on the importance of customer centricity, and how the company is using AI, particularly conversational AI, to improve service delivery throughout their European operations. She discusses...
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Episode 3: Testing NotebookLM's audio capabilities
In this episode, I showcase the audio generation capabilities of NotebookLM, a note-taking research assistant powered by Google's Gemini. To give it a test run, I uploaded a recent article that the team at Nordic FinTech Magazine published for me on the topic of Conversational AI being 'the next...
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Episode 2: Luke Budka, AI Director at Definition
In today's episode, Luke Budka, AI Director of Definition, discusses the use of Conversational AI in public relations and communications. He explains how his agency has integrated AI into their services and the benefits it brings to clients. Luke emphasizes the importance of understanding use…
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Conversational AI Mini Summit - a quick overview
In this episode, I'm offering a quick overview of the upcoming Conversational AI Mini Summit taking place in London next week. It will feature a keynote speaker from a large bank discussing their journey with Conversational AI. Sponsors Koios and Qualyfi will also have presentations. Ed Hodges…
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Episode 1: Sam Oliver, Founder of OpenFi
I'm delighted to bring you our very first podcast interview with Sam Oliver, Founder of OpenFi, the team behind the fantastic Conversational AI product, SalesTalk AI. This episode builds on the interview I did with Sam a few weeks ago on Conversational AI News. I had such great feedback that I...
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Episode 00: The first episode is here!
Hello and welcome to the Conversational AI Podcast. This is episode zero where I'm introducing things. This is also a sister publication to Conversational AI News. You can also find me on LinkedIn. Summary This is the first episode of the Conversational AI Podcast, where the host, Ewan…
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ABOUT THIS SHOW
A podcast tracking news and insights from across the Conversational AI marketplace and a sister publication to the main Conversational AI News website.
HOSTED BY
Conversational AI Podcast
CATEGORIES
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