PODCAST · business
The Counter Offer
by Susanna Gray-Jones
The Business focused podcast to help you achieve clarity, improve your mindset and succeed in ways that you didn't even know possible. Susanna Gray-Jones is a Cambridge-educated recruitment strategist and owner of Chime Search - a Rec2Rec executive search firm. She believes that it is simply not worth being a mediocre recruiter. She is on a mission to improve the likelihood of success in the career of a recruiter to ensure that they have all the tools to be A-grade, first-class recruiters.
Episodes
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From First Impression to Final Offer: How to Ace Any Interview
“People hire people, not CVs.” In this solo episode, I’m sharing my ultimate guide to preparing for a job interview: from research hacks and mindset shifts to subtle ways to stand out. I’ll walk you through how I connect with interviewers before we even meet, how I prep authentic stories that...
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The Discipline Debate: Are Standards Lost on Today’s Workforce?
What does respect really mean in today’s workplace? In this episode of The Counter Offer, Susanna Gray and Tiarna McCormack dive deep into everything from Tiarna’s transformative two months in Bali to Susanna’s viral LinkedIn post that sparked a fierce debate about flexibility, standards, and...
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Why Success Isn’t Safe: Lucas on the Power of Taking the Leap
What if the thing you’re afraid to do is exactly what you were meant for? In this soul-stirring episode of The Counter Offer, host Tiarna McCormack sits down with longtime friend and global adventurer Lucas Chesterton. From Melbourne’s property scene to running a multi-country travel business,...
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The WIN Formula for Confidence, Clarity, and Career Growth – Replay
What if the only thing standing between you and your next big goal… is you? In this episode of The Counter Offer, Susanna Gray is joined by entrepreneur, coach, and branding expert Allison Walsh for a power-packed conversation on what really makes goals stick, why most people give up too soon…
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When to Walk Away: The Red Flags Every Recruiter Should Know
“Not every client deserves a recruiter.” In this face-to-face episode, Susanna and Tiarna dive deep into the gritty realities of recruiter-client dynamics. From dream partnerships to horror stories, they unpack the red flags recruiters should watch for—and why it's sometimes necessary to walk…
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Mentorship, Mistakes, and Million-Dollar Months: Inside JMC with Jason Connolly
“They told me I’d never make it in recruitment.” Jason Connolly’s career started with magic tricks and ended in million-pound billing months—but only after surviving a toxic police department, a mountain of self-doubt, and a manager who swore he’d fail. In this raw and riveting conversation…
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From Burnout to Boundaries: Susanna Gray Gets Real About Starting Over
"What if the worst thing that ever happened to you turned out to be the thing that set you free?" In this deeply personal episode, Susanna Gray opens up to her new co-host, Tiarna McCormack, about life after heartbreak, single motherhood, and building back stronger, personally and professionally....
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The Power of Owning Your Story: Lessons from Tiarna Mccormack
What if the biggest heartbreak of your life turned out to be your greatest launchpad? In this raw and revealing episode, host Susanna Gray puts Tiarna Mccormack in the hot seat to uncover the personal story behind her professional drive. From a life-altering breakup to building her own business…
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The One Non-Negotiable That Could Change Your Week
"Is procrastination really laziness—or is it fear in disguise?" In this honest and hilarious episode, Susanna Gray reunites with returning guest Tiarna McCormack for a no-filter conversation about procrastination, perfectionism, and productivity in recruitment. From midnight work marathons in…
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The Job Search Mindset You’ve Been Missing with Tiarna Mccormack
"You’re not stuck—you’re just scared to take up space." In this episode of The Counter Offer, host Susanna Gray is joined by her co-host for the season, recruiter-turned-career-coach Tiarna Mccormack. Tiarna brings sharp insight into the job search process, why women especially struggle to own...
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How to Stand Out and Advance in Your Career with Denise Matthews
Are you truly in control of your career, or are you just reacting to circumstances? In this episode, Susanna sits down with Denise Matthews, a powerhouse in recruitment and career coaching with over 30 years of experience. Denise shares hard-hitting truths about the job market, the psychology of...
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Why Training and Leadership Matter in Recruitment with Greg Savage
Recruitment is full of tough lessons, but few people know them better than Greg Savage. In this episode, we cut through the noise and get straight to what really makes a great recruiter—beyond just hitting KPIs. Greg shares unfiltered insights on why most training is a waste of time, the biggest...
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Creating Change in Recruitment with Elizabeth Willetts
Is flexibility in the workplace truly achievable, or is it still a dream for many parents and professionals? In this episode of The Counter Offer, Susanna is joined by Elizabeth Willetts, Founder of Investing in Women and host of the Work It Like a Mum podcast. Elizabeth shares her path from...
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Taking Action to Join the Top 1% with Lee McQueen
What does it take to stay authentic and succeed in a world of challenges? In this episode of The Counter Offer, Susanna sits down with Lee McQueen, entrepreneur, recruitment innovator, and winner of The Apprentice (Series 4). Lee shares his journey from humble beginnings to building multiple...
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Mastering Workplace Conflict and Leadership with Lindsay Gray
Are you listening to the people around you—or just waiting to speak? In this special Christmas episode of The Counter Offer, Susanna Gray-Jones sits down with a very special guest—her father, Lindsay Gray. With decades of experience across leadership, education, mediation, and volunteer work,...
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The Art of Building Meaningful Relationships in Recruitment with Tiarna Mccormack
What if the life you want is just one gutsy decision away? In this episode, Susanna Gray-Jones welcomes Tiarna Mccormack, a bold Rec2rec professional whose career journey is a masterclass in taking risks and reaping rewards. From selling dream holidays to building a thriving recruitment career...
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The Power of Persistence and Genuine Connections with Josh Brandon
Can a recruiter’s greatest success come from redefining the game and putting relationships above all else? In this episode, Susanna Gray-Jones sits down with Josh Brandon, founder of Qualiteach, to explore the journey of building an exceptional recruitment business. Josh shares how his purpose,...
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Mastering Market Toughness with Grit and Strategy with Alan Clarke
What does it take to elevate your recruiting career from average to elite? In this episode, Susanna Gray-Jones is joined by the esteemed recruitment trainer, Alan Clarke, founder of RecruiterFit. With over 27 years of industry expertise, Alan shares his mission of empowering recruiters to refine...
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Managing Teams and Driving Success in Education Recruitment with Martin Keddie
What truly drives a recruiter to succeed—passion for people, or the pursuit of profit? In this episode, Susanna Gray-Jones sits down with Martin Keddie, Associate Director at Axcis Education Recruitment. Martin’s unique journey from performing arts to becoming a top-billing recruiter in the...
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Growing a Recruitment Legacy with Nick Murphy
Are you investing enough in your growth or just chasing short-term wins? This week, we’re bringing back the most listened-to episode on The Counter Offer! Join Susanna Gray-Jones and guest co-host Luke Smith as they sit down with Nick Murphy, CEO of Tradewind Recruitment, to explore the journey...
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Are You Under Target?
Do you feel under target? It’s a frustrating place to be, and it’s easy to let the pressure overwhelm you. But what if being under target isn’t the failure you think it is? What if it’s actually an opportunity to reassess, refocus, and elevate your recruitment game? In this episode, I open up…
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The Art of Developing Exceptional Sales Talent and Strategies with Romy Sembi
Ever wondered what separates exceptional salespeople from the rest? In this episode, Susanna Gray-Jones chats with sales expert Romy Sembi about mastering the sales process and staying motivated. Romy reveals how understanding the "DNA of selling" and employing a scientific approach can drive...
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Mastering Recruitment with Strategic Onboarding with Bobby Banerjee
What if the key to elevating your recruitment process is reevaluating how you assess and onboard new hires? In this episode, Susanna talks to Bobby Banerjee, a seasoned recruitment strategist to explore optimizing recruitment and onboarding strategies. They discuss how to balance thoroughness…
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Embracing Confidence and Warmth in Your Career with Cynthia Barnes
When someone compliments you, don't downplay it—own it and say thank you. It will empower you and affirm your worth. In this episode, Susanna sits down with Cynthia Barnes, a top LinkedIn voice, keynote speaker, and trailblazer in sales and diversity. Cynthia is known for her powerful presence…
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Recruitment Clients - Raise Your Game.
In this rogue episode, Susanna invites her friend and mentor, Luke Smith, Director of Envisage Search, to discuss some areas of the recruitment industry that you may not hear or think about very often. They explore the qualities of a good client and a decent recruitment company. Luke shares his...
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Transform Your Life & Career Through Healthy Routines with Carlo Milo
In this episode of The Counter Offer, Susanna welcomes Carlo Milo, a renowned fitness coach and owner of Pure Health and Fitness in Dubai. They discuss the vital, but often overlooked, connection between fitness and business success. Carlo explains his approach which emphasizes sustainable...
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Unstoppable Grit with Danielle Cobo
In this episode Susanna welcomes someone with an incredible story. Somone who often blazed her own way to achieve success. Danielle Cobo, Author, Keynote Speaker, and Leadership and Sales Corporate Trainer joins the show to discusse her life as a mother, her new book 'Unstoppable Grit', and her...
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Manager vs. Leader and How to Hire the Best Recruiters with Richard Smith
Today is another big show, with another big-name guest. Susanna welcomes Richard Smith, managing director of SALT in the Middle East and North Africa. He discusses his career trajectory from running a startup to leading the region's largest digital specialist recruitment firm. He and Susanna talk...
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Life's Uncomfortable Truths with Anna Mathur
Welcome to season FOUR of The Counter Offer! And Susanna isn't just kicking it off big, she's kicking it off huge! Today's guest is author, speaker, and renowned psychotherapist, Anna Mathur. She and Susanna discuss the importance of focus, mindset, and clear routines for achieving success. Anna...
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Progression, Impact, and Embracing Growth with Kati Lynch
She finally got her!! Susanna successfully welcomes Kati Lynch, a sales director with Tradwind, SANZA, with 20 years of experience, Kati shares her insights into the challenges and rewards of education recruitment, the importance of maintaining a positive, humble mindset, and the strategies for...
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Finding Inner Calm Through Transcendental Meditation with Carlos Cervantes and Joana Feio
Who listening couldn't use some more inner peace, understanding and connection? Today Susanna has a special episode to take us away from the hamster wheel of professional life and into a more calm and inward looking space. She welcomes Transcendental Meditation (TM) experts Carlos Cervantes and...
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Mastering Ethical Persuasion and Amplifying Your Voice with Leopold Ajami
Today's episode is really exciting. Susanna is joined by one of the foremost thought leaders, speakers, and influence and persuasion coaches, Leopold Ajami. And Also joined by a co-host Amanda Fox-Pryke, communications expert and business leader. Together they discuss the essence and practice of...
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How to Rebound After a Tough Quarter and an Honest Look at a Path To Sobriety with Lysha Holmes
This is an incredible episode with the one and only Lysha Holmes. Known for her up front style and her compassion for others, Lysha gets real and opens up about her struggles with alcohol, her view of this issue within a target driven industry like recruitment, and her journey to sobriety. She...
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Creating and Weathering Change To Build a Successful Business with Mike Ames
Leave it to Susanna to welcome another legend of recruitment. Today she is joined by the one and only Mike Ames, a longtime recruiter turned entrepreneur who has made substantial contributions to the industry. Mike talks about how he transitioned from IT to recruitment in the late '80s and…
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A Trailblazer In Company Culture and D&I Creates Business Success with Helen McGuire
In this detailed conversation, Helen Maguire, the co-founder of Diversely.io, shares her experiences and insights in diversity and inclusion in the business world. Having formerly co-founded Hopscotch.work, a women's career platform, Helen talks about building Diversely, and the problems that...
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A Positive Disruptor in Recruitment with Glen Walsh
Today Susanna is thrilled to welcome Glen Walsh, founder of three successful recruitment agencies, we explore his journey from a fledgling recruiter to a seasoned industry influencer known for his disruptive approach. Glen shares details about his recruitment practices, particularly how he…
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Let Your Confidence Propel You To a Big 2024 with Greg Savage
Welcome to the first episode of Season THREE of The Counter Offer!! And Susanna is kicking it off big by welcoming recruitment legend Greg Savage. Greg is an advisor for 16 recruitment companies and author of two incredibly influential books on recruitment. He and Susanna discuss the evolution of...
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Turning Niche Knowledge Into New Ventures with Paul Prendergast
On this special bonus episode, Susanna welcomes Paul Prendergast. Paul is a British entrepreneur and Chief Executive of Nexus Partners now based in Dubai where he started his own business consultancy firm serving both local and international clients. With decades of experience in food technology,...
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Unfiltered Rec: Breaking Into the Dubai Market with a Bang with Martyna Sikora
From London to Dubai: Recruitment Success Story with Martina Sikora Today on The Counteroffer, Susanna welcomes a friend and fellow UK transplant, Martyna Sikora, Founder of unfiltered rec. Martyna is a dynamic recruitment entrepreneur who has been making waves in Dubai's recruitment scene. She...
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Diversity, Determination, and Branding In Modern Recruitment with Justin McGuire
Today is another big show featuring a high profile guest. Susanna welcomes Justin McGuire, Co-Founder of MCG Talent, a MENA and APAC focused Talent Consultancy. He discusses his entrepreneurial journey in the recruitment space spanning different regions such as London, Dubai, Riyadh, Hong Kong…
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Deconstructing the Current Recruitment Landscape with Chris Redmond
In this episode of The Counter Offer, recruitment expert Susanna Gray Jones interviews Chris Redmond, CEO and co-founder of RedHolt. Chris talks about his journey from non-recruiting roles to becoming the head of a successful recruitment firm. He stresses the importance of authentic communication...
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Breaking Away From The Pack with Stephanie Bateman
Today Susanna welcomes Stephanie Bateman, Owner and Managing Director at Educate Staffing. She and Susanna talk about Stephanie's journey in educational recruitment from being an employee to establishing her own business. The conversation continues around balancing being a mother while running a...
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Improvised Intelligence with Gina Trimarco
This is an exciting episode! One of Susanna's good friends, a mentor, and who she co-hosted The Women Your Mother Warned You About podcast with, is here as a guest! Gina Trimarco, speaker, coach, best selling author, and a Master Sales Trainer at Sales Gravy is back behind the microphone to chat...
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The Power of Ambition and Humility in Business with Roheel Ahmad
Another episode, another amazing guest. Roheel Ahmad, Co-Founder of Forsyth Barnes. He and Susanna delve into the journey of a successful business owner who started as a consultant and quickly co-founded their own business. He discusses his ambitious mindset, which was instilled at a young age…
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From a Law Career, to Recruitment, to Billing a Million with Jonathan Pryke
Welcome back! Susanna brings you her first interview from Dubai, and it's a big one! She welcomes Jonathan Pryke, Director and Head of Private Practice at Taylor Root. Susanna tells the story of their chance meeting and shared careers which eventually led to this podcast episode. Jonathan…
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Life in Dubai & Approaching Cold Candidates with Luke Smith
Today is Susanna's first episode from Dubai!! She is joined by part-time cohost Luke Smith to bring you a packed episode about her transition to the new country, acclimating to both culture (and temperature) and getting into some in-depth conversations about recruiting and crushing headhunting...
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From Sales Rep to Global Mentor with Sarah Greer
Welcome back to Season 02 of The Counter Offer! Susanna is here with an incredible interview featuring the one and only Sarah Greer, an extraordinary sales trainer with over two decades of experience. They discuss the reality of leadership, Sarah's journey from college sales rep to coaching and...
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WhoFoundWho, Reimagining Work-Life Balance with Craig Springett
Unlimited time off? Sounds great! But how does that work? Today's guest Craig Springett, Director of WhoFoundWho is here to tell us about that and so much more. Craig and his partner, Luke, embarked on a venture of their own after leaving their previous roles, and their strategic self-funding...
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If, Why, and How You Should Make The Jump
Today's show is a personal conversation between Susanna and her listeners. In her first solo episode Susanna talks about the the importance of considering a career change. She highlights the need to evaluate whether your skills are being recognized and if there's room for growth. Susanna goes…
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One Up or One Down with Anthony Ianarino
Today is another one of those big days. One of Susanna’s most sought-after guests is on the show. Anthony Ianarino, international speaker, bestselling author, entrepreneur, and sales leader specializing in complex business-to-business (B2B) sales. He is also a founder and managing partner of two...
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ABOUT THIS SHOW
The Business focused podcast to help you achieve clarity, improve your mindset and succeed in ways that you didn't even know possible. Susanna Gray-Jones is a Cambridge-educated recruitment strategist and owner of Chime Search - a Rec2Rec executive search firm. She believes that it is simply not worth being a mediocre recruiter. She is on a mission to improve the likelihood of success in the career of a recruiter to ensure that they have all the tools to be A-grade, first-class recruiters.
HOSTED BY
Susanna Gray-Jones
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