The CX Coach
BookmarkSimon Blair
The CX Coach is a business podcast hosted by Simon Blair. It has 8 episodes, with the latest published August 2017.
Simon Blair provides sales, customer service & coaching insights for better customer experience in your business. | This podcast was created in Anchor. To make your own podcast for free, visit https://anchor.fm/customerexperience
business ·en-us ·8 episodes
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Title
1
Using Customer Names to Engage
2
A CX Reflection
3
The Opportunity in Complaints
4
CX 101 - Differentiators
5
CX 101 - Fundamentals
6
The Coaching Team Leader
7
The Manager As Coach
8
No screen for you!
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