PODCAST · technology
The CX Huddle
by Delores C. and Daniel S.
The CX Huddle started purely on a whim, as a way of adding another resource that our customers and colleagues can reference at their leisure. We don't claim to know everything, but it is entirely self-serving to keep our experiences to ourselves; share the wealth! This is our showcase.
Episodes
-
CX Careers | Julie Stover, Sr Specialist, Employee Exp. & Change Mgmt.
Employee Experience IS Customer Experience! In this episode Julie Stover recaps her journey in tech and reminds us that you don't have to be a software engineer to have a fulfilling tech career and make an impact on customers.
-
CX Careers | Allana Collins, Senior Customer Success Associate
Who goes on interviews just for fun? Allana Collins does! The story that she shares is a perfect example of the phrase, "know your worth". Watch out: the confidence and conviction in this episode is highly contagious.
-
CX Careers | Rani Sivesind, Sr. Operations Manager
Ever wonder how Customer Success runs so well? Rani takes us behind the scenes in her role within Operations, and what better way to hear about it than from someone who once walked in our shoes. From working with external customers to internal, she’s done it all.
-
CX Careers | Brian Reuter, Sr. Manager, Account Management
Who loves Mondays more than Brian Reuter? Absolutely no one! Brian shares his take on how folks can prepare to enter the world of tech through Customer Success, Account Management, and more!
-
CX Careers | Ben Weger, Brand Evangelist
What even is a Brand Evangelist? Ben Weger schools us on that and more. Listen to how his non-traditional background in theology and the Air Force led him to a career in tech!
-
CX Careers | Jason Heard, Enterprise Account Executive
Need your dose of motivation today? Look no further because Jason Heard surely delivers in this episode. We talk education, children, gardening and more! Learn how Jason approaches Sales and how he manages to balance the demanding workload and become a top performer year after year.
-
CX Careers | Madison Davis, Senior Manager, Content Management
Learn all about Knowledge Management and KCS in this episode featuring Madison Davis, Senior Manager, Content Management!
-
CX Careers | Patrick Bosmans, Corporate Technology Platform Administrator
Patrick Bosmans shares his unconventional journey from an English Literature degree to Platform Administrator at a Fintech company. Warning: prepare to be inspired.
-
CX Careers | Tareva Robinson, Diversity Business Partner
Tareva Robinson talks about the importance of walking in your purpose both personally and professionally. We discuss her transition from pre-sales to a role in DEI, and ways that we all can help to diversify tech and CX, no matter our job title. You don't want to miss this!
-
CX Careers | Amanda Yu, Senior Trainer
Amanda Yu, Senior Trainer, talks about how she has navigated her CX career. From studying business in school to a stint in social work, to power stances in hallways and commanding rooms of people. Listen in to hear how she turns blind confidence into success, and encourages risk taking.
-
Introduction to The CX Huddle
Co-Hosts Delores Cooper and Daniel Schultz share The CX Huddle vision and what's in store for The CX Huddle podcast. The CX Huddle is a platform for CX professionals to learn and share their experiences about the industry. From written content to this podcast, from beginners to seasoned CX-perts,...
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
The CX Huddle started purely on a whim, as a way of adding another resource that our customers and colleagues can reference at their leisure. We don't claim to know everything, but it is entirely self-serving to keep our experiences to ourselves; share the wealth! This is our showcase.
HOSTED BY
Delores C. and Daniel S.
CATEGORIES
Loading similar podcasts...
Frequently Asked Questions
How many episodes does The CX Huddle have?
The CX Huddle currently has 12 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The CX Huddle about?
The CX Huddle started purely on a whim, as a way of adding another resource that our customers and colleagues can reference at their leisure. We don't claim to know everything, but it is entirely self-serving to keep our experiences to ourselves; share the wealth! This is our showcase.
How often does The CX Huddle release new episodes?
The CX Huddle has 12 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to The CX Huddle?
You can listen to The CX Huddle on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The CX Huddle?
The CX Huddle is created and hosted by Delores C. and Daniel S..
URL copied to clipboard!