The Dental Marketing Mix

PODCAST · business

The Dental Marketing Mix

Specifically for dental GPs, pediatric dentists, and orthodontists, The Dental Marketing Mix delivers in-depth conversations about all things dental marketing — including SEO, online advertising, social media strategy, website design, AI search visibility, and more. You’ll learn how to attract high-quality new patients, improve practice efficiency and culture, and create an above-and-beyond patient experience that drives retention and referrals. Tune in each week for practical, data-driven insights from DentalScapes co-founders Dan Brian and Brian Craig, and a rotating lineup of innovative practice owners, industry leaders, and dental consultants. If you’re committed to building a stronger, more profitable dental practice, The Dental Marketing Mix is essential listening.

  1. 63

    "Garbage In, Garbage Out" — Why Vanity Metrics May Be Killing Your Dental Marketing ROI

    Is your marketing agency sending you reports full of green numbers every month — while your new patient count tells a completely different story?In this episode of the Dental Marketing Mix, DentalScapes co-founder Dan Brian breaks down the vanity metric trap that quietly undermines how dental practices evaluate their marketing. He explains what vanity metrics are, why they dominate agency reporting, and why the data that's easiest to put in a slide deck is often the least connected to what practice owners actually care about — new patients and revenue.Dan walks through the only two numbers a practice owner or office manager should anchor their marketing decisions to: new patients and cost per acquired patient (CPA). He breaks down how to use CPA as a lens for comparing channels and making smarter budget decisions, and digs into why keyword rankings — long considered the gold standard of SEO performance — are increasingly inaccurate, incomplete, and disconnected from how patients are actually finding dental practices today.If you're spending money on marketing and not sure whether it's actually working, this episode will give you the framework to find out.📋 Full show notes: https://www.dentalscapes.com/why-vanity-metrics-may-be-killing-your-dental-marketing-roi/Ready to have an honest conversation about what your marketing numbers actually show? Book a free strategy call with DentalScapes at https://dentalscapes.com/start.

  2. 62

    "Great Big Payoff" — Why Optimizing Your GBP is the Highest-ROI Move in Dental Marketing Right Now

    Your Google Business Profile has always been important. But what Google is doing with it now — and what it's using it for — has changed in ways most dental practices haven't caught up with yet.In this episode, Dan Brian breaks down the biggest shifts hitting Google Business Profiles right now: the removal of the Q&A feature, what replaced it (an AI-powered tool called Ask Maps that generates real-time answers about your practice from your profile data, your website, and your reviews), and why a thin or incomplete profile has gone from a missed opportunity to an active liability.Dan also gets into the concept of GEO — generative engine optimization — and what it means to have your website content structured in a way that feeds Google's AI systems accurately. Because your website and your GBP are no longer separate assets. They're connected signals, and Google is synthesizing them together to represent your practice to prospective patients.If you haven't looked closely at your Google Business Profile in a while, this episode will give you a clear picture of what needs your attention — and why it matters more right now than it ever has.Check out the episode blog post: https://www.dentalscapes.com/great-big-payoff-why-optimizing-your-gbp-is-the-highest-roi-move-in-dental-marketing-right-now/Want to put your GBP to work for your dental practice? Head over to https://dentalscapes.com/start and schedule a free strategy call with a dental SEO and GEO expert from DentalScapes!

  3. 61

    "The Slow Burn" — How Long Local SEO Takes for Dental Practices (And What to Do in the Meantime)

    How long does local SEO actually take for a dental practice — and what do you do while you're waiting for it to work? In this episode, Dan Brian breaks down the realistic SEO timeline phase by phase, from the foundational groundwork in the first sixty to ninety days through the compounding results that build in months six through twelve. He also covers why paid search isn't just a bridge strategy — and why, if your cost per acquired patient makes sense, running ads alongside SEO means owning more real estate on the search results page than any single competitor.Dan also addresses the bigger shift happening in search right now: the rise of AI Overviews, the growing number of patients using ChatGPT, Claude and other AI tools to find dental providers, and why keyword rankings are becoming an incomplete measure of success. The goal isn't just to rank — it's to be recommended. And the practices that understand that difference are the ones that will win in local search over the next several years.Check out the full show blog post over here: https://www.dentalscapes.com/the-slow-burn-how-long-local-seo-takes-for-dental-practices-and-what-to-do-in-the-meantime/If you want an honest look at where your practice stands online, book a free strategy call at dentalscapes.com/start

  4. 60

    "Rankings to Recommendations" — SEO, GEO, and the New Search Marketing Playbook for Dentists

    Is your marketing agency still sending you keyword ranking reports and calling it a win? The rules of dental SEO are changing — and most practices and most agencies aren't keeping up.In this episode of the Dental Marketing Mix, Dan Brian, co-founder of DentalScapes, breaks down the shift from traditional SEO to GEO — Generative Engine Optimization — and what it means for how your practice gets found online. With AI Overviews reshaping Google search, ChatGPT being used by hundreds of millions of people, and search results becoming increasingly personalized, ranking #1 is both less impactful and harder to measure than it's ever been. The new game is being the practice that AI recommends — and that requires a fundamentally different approach.Dan walks through what content authority actually looks like in practice, using a real before-and-after example of a weak vs. strong Invisalign page. He covers the evolving role of backlinks and citations in the AI era, why your Google reviews are now a GEO signal and not just a reputation tool, and why the practices quietly winning right now are the ones that started building for this shift before it became obvious.DentalScapes has been building GEO into client strategies since the launch of ChatGPT — before AI Overviews, before AI Mode, before most agencies had even heard the term. If your agency is still only talking about rankings, it's time to ask better questions.Check out the full episode recap: https://www.dentalscapes.com/seo-geo-and-the-new-search-marketing-playbook-for-dentists/🎙️ Book a free strategy call at https://dentalscapes.com/start

  5. 59

    "Vanishing Act" - What's Really Behind Your Dental Practice's Disappearing Google Reviews

    Are your Google reviews disappearing — and do you know why?In this episode of the Dental Marketing Mix, DentalScapes co-founder Dan Brian breaks down one of the most urgent issues affecting dental practices right now. Starting in early 2026, practices across the country began losing reviews overnight — not suspicious one-star reviews, but legitimate five-star reviews they had worked hard to earn. Dan explains what's actually driving the removals, why Google's AI moderation is now retroactively re-evaluating reviews posted years ago, and what patterns are triggering the system without practice owners even realizing it.He also walks through Google's updated solicitation policies in plain terms — including the surprisingly common practice of review gating, which many front desk workflows and third-party software platforms are still facilitating in violation of the new rules. And he lays out exactly what a compliant, sustainable review program looks like going forward.If your practice relies on Google reviews for new patient visibility — and it should — this episode will help you understand what's changed, what's at risk, and what to do about it.Full show notes: https://www.dentalscapes.com/vanishing-act-whats-really-behind-your-dental-practices-disappearing-google-reviews/Ready to find out if your review strategy holds up? Book a free strategy call with DentalScapes at https://dentalscapes.com/start — we'll take a look at where you stand and what needs to change.

  6. 58

    "Starting from Scratch" - The Marketing Playbook for Startup Dental Practices

    Just opening a dental practice and not sure where to start with marketing?In this episode of the Dental Marketing Mix, DentalScapes co-founders Dan Brian and Brian Craig break down the free and low-cost marketing moves that every new practice should prioritize — before spending a dime on ads or SEO. While most of their client work is with established practices, Dan and Brian have a lot to say about what actually moves the needle in the early days, and what startup practice owners should ignore entirely.They cover setting up and optimizing your Google Business Profile (still the #1 local SEO ranking factor heading into 2026), building an affordable website that gets you from zero to early revenue, getting real photography without blowing your budget, and building your Google review velocity from day one. They also dig into why your front desk conversion rate matters more than almost any marketing tactic — and close with a warning about the cheap, automated SEO packages that are quietly preying on new dental practices.If you're opening a new practice or working with a lean marketing budget, this episode is packed with actionable steps you can start on today.📋 Full show notes: https://www.dentalscapes.com/starting-from-scratch-the-marketing-playbook-for-startup-dental-practices/Ready to talk through your practice's marketing strategy? Book a free strategy call with DentalScapes at https://dentalscapes.com/start — we'll point you in the right direction, wherever you are in your growth journey.

  7. 57

    "1st Impressions Don't Get 2nd Chances" - Why Your Dental Website is Costing You Patients (And How to Fix It)

    Is your dental website quietly turning away new patients before they ever call?In this episode of the Dental Marketing Mix, DentalScapes co-founder Dan Brian tackles one of the most overlooked problems in dental marketing: a website that looks fine on the surface but is actively costing you new patients every single month. While most practice owners are focused on getting more traffic, the hard truth is that traffic means nothing if your website loses people in the first thirty seconds.Dan walks through the five most common dental website mistakes — slow load times, weak or missing calls-to-action, no social proof above the fold, confusing navigation, and poor mobile optimization — and closes with a bonus issue that silently tanks the ROI of paid advertising: the mismatch between your ads and the pages they send people to. For each problem, he breaks down exactly what's going wrong and what you can do about it, most of which costs little to nothing to fix.If you're spending any money on marketing — Google Ads, SEO, social — this episode will help you make sure that investment isn't going to waste.📋 Full show notes: https://www.dentalscapes.com/why-your-dental-website-is-costing-you-patients-and-how-to-fix-it/Want to know how your website is really performing? Book a free strategy call with DentalScapes at https://dentalscapes.com/start — we'll take a look at your full patient acquisition picture together. 

  8. 56

    "The Leaky Bucket Problem" - How a Low Conversion Rate Might Be Killing Your Dental Marketing ROI

    Your marketing might be working perfectly — and you'd never know it, because the leads are slipping through the cracks before they ever make it onto your schedule.In this episode of the Dental Marketing Mix, DentalScapes co-founder Dan Brian tackles one of the most underleveraged growth opportunities in dental practice marketing: your conversion rate. While most marketing conversations focus on traffic, rankings, and ad spend, the truth is that none of it matters if your front desk isn't converting qualified leads into booked appointments.Dan breaks down what a healthy conversion rate looks like for a dental practice (spoiler: the average is around 50%, but the best practices are hitting 60–70% and above), walks through the real revenue math behind even a modest improvement, and shares practical, easy-to-implement strategies — both online and at the front desk — that can move the needle without spending another dollar on marketing.In this episode:What conversion rate means in the context of a dental practiceIndustry benchmarks and what top-performing practices are achievingHow a 5–10% CVR improvement can translate to tens of thousands in additional annual revenueWebsite and digital design decisions that reduce friction and drive more patients to take actionFront desk strategies for turning more calls and inquiries into scheduled appointmentsIf you're investing in marketing and not tracking your conversion rate, this episode is your wake-up call.📋 Full show notes: https://www.dentalscapes.com/how-a-low-conversion-rate-might-be-killing-your-dental-marketing-roi/Want to know where your practice stands? Book a free strategy call with DentalScapes at https://dentalscapes.com/start — we'll look at your full marketing and patient intake picture and help you find where the real growth opportunities are.

  9. 55

    "Behind the Scenes" - How We Run Our Dental Marketing Audits

    What actually happens before DentalScapes launches ads, adjusts SEO, or recommends a budget?In this episode of The Dental Marketing Mix, Dan Brian takes listeners behind the scenes of the very first step DentalScapes takes with every potential client: a comprehensive 5-part marketing audit.Before tactics, there’s structure.And most dental practices don’t have a marketing problem — they have a visibility problem, a systems problem, or an alignment problem.In this episode, Dan breaks down the five mission-critical areas DentalScapes evaluates first:• Local search visibility — including search grid analysis and full Google Business Profile audits • AI visibility — how practices appear in AI Overviews, ChatGPT, Gemini, and other generative search environments • Paid search economics — realistic CPC, CPL, and CPA expectations for PPC and LSAs • Technical website infrastructure — crawl analysis, Core Web Vitals, schema markup, and indexation • Content authority and EEAT — whether service pages demonstrate real expertise and support both traditional and AI-driven discoveryThis episode reframes marketing as a system — not a collection of disconnected tactics.If you want to understand where your practice is visible, where it’s invisible, and where the biggest growth opportunities exist, this behind-the-scenes breakdown provides the framework.Check out the full show notes and video over here: https://www.dentalscapes.com/behind-the-scenes-how-we-run-our-dental-marketing-audits/To request a free marketing audit from DentalScapes, visit dentalscapes.com/start.

  10. 54

    "Not (Quite) Set It & Forget It" - How to Maximize LSA Performance & Profitability for Dental Practices

    Google Local Services Ads can be one of the most cost-effective ways for dental practices to generate new patient leads — but they’re definitely not a “set it and forget it” ad product.In this episode of The Dental Marketing Mix, Dan Brian and Brian Craig dig into what actually drives strong LSA performance and ROI for dental practices. They break down the behind-the-scenes management work that Google looks for, from call handling and response time to lead rating, booking feedback, and review signals.You’ll learn:Why LSAs often outperform traditional pay-per-click ads for dentistsHow call handling and responsiveness impact LSA visibilityThe role Google reviews play in lead quality and volumeBest practices for managing and rating LSA leadsWhy marking appointments as booked helps Google send better leads over timeWhat dentists should realistically expect for cost per leadIf you’re running Google LSAs — or considering them — this episode will help you avoid wasted spend and turn LSAs into a reliable, high-ROI new patient channel.Don't miss the full video conversation and show notes: https://www.dentalscapes.com/not-quite-set-it-forget-it-how-to-maximize-lsa-performance-profitability-for-dental-practices/And, if you’d like help setting up or optimizing your Local Services Ads, schedule a free strategy call with the DentalScapes team at https://dentalscapes.com/start.

  11. 53

    "Ads in the Answers" - What Google AI Overview & ChatGPT Ads Mean for Dental Practices

    What happens to dental marketing when ads don’t just sit next to search results, but start appearing inside the answers themselves?In this episode of The Dental Marketing Mix, Dan Brian goes deeper into what’s actually been announced and tested around ads in AI-powered search. No speculation. No hype. Just what Google and OpenAI have publicly confirmed — and what it means for dental practices.You’ll learn how Google’s AI Overviews are changing where ads appear, what OpenAI has said about ads inside ChatGPT, and why visibility in the AI era is no longer just about ranking number one in search results.This episode builds on last week’s conversation about evolving online advertising in dentistry and explains why fundamentals like local SEO, reviews, content clarity, and brand signals matter more than ever as AI systems shape patient decisions.If you want to understand how your practice shows up in AI-driven search — and what you should focus on next — this episode is a must-listen.Check out the show notes and video episode over here: https://www.dentalscapes.com/ads-in-the-answers-what-google-ai-overview-chatgpt-ads-mean-for-dentists/ — and request a free AI visibility audit from DentalScapes to see how your practice stacks up in AI search: https://dentalscapes.com/start

  12. 52

    "Stop Lighting Your Money on Fire" - Choosing the Right Online Ads for Your Dental Practice

    Are you spending money on dental ads without really knowing what’s working?In this episode of The Dental Marketing Mix, Dan Brian is joined by DentalScapes co-founder Brian Craig to break down how dentists should think about online advertising in 2026 — and how to avoid lighting your marketing budget on fire.They walk through the three primary advertising channels dental practices use today: Google Local Services Ads (LSAs), traditional Google pay-per-click (PPC), and social media advertising. Dan and Brian explain when each channel makes sense, how much practices should realistically budget, and why choosing the wrong strategy at the wrong time can quickly destroy ROI.The conversation also dives into real-world cost-per-lead benchmarks, why front desk call handling is just as important as ad performance, and how AI-driven ads — including advertising inside tools like ChatGPT — are poised to change dental marketing in the near future.If you’re new to advertising, frustrated with current results, or trying to decide where to allocate your marketing dollars in 2026, this episode offers a clear, practical framework to help you make smarter decisions.Key topics covered:Where dentists should start with online advertisingGoogle Local Services Ads vs traditional Google PPCHow social media ads fit into a dental growth strategyBudget expectations and cost-per-lead benchmarksThe hidden role of front desk conversion in ROIWhat AI advertising means for dental practicesFor full show notes and resources, visit the episode page: https://www.dentalscapes.com/stop-lighting-your-money-on-fire-choosing-the-right-online-ads-for-your-dental-practice/To get help building a smarter, more efficient dental advertising strategy, schedule a free strategy call at https://DentalScapes.com/start.

  13. 51

    "More Reviews, Less Effort" - How to Get More Google Reviews for Your Dental Practice

    Online reviews are no longer optional for dental practices—they’re a critical driver of growth, visibility, and trust in 2026.In this episode of The Dental Marketing Mix, host Dan Brian is joined by DentalScapes Content Manager Skylar Massengill to break down why Google reviews matter more than ever and, just as importantly, how dental practices can generate more 5-star reviews without feeling awkward or salesy.The episode dives into how reviews influence patient decision-making, local SEO rankings in Google’s map pack, and even visibility in AI-powered search tools like ChatGPT and Gemini. Dan and Skylar also share practical, real-world strategies dentists can actually implement, even if marketing isn’t their comfort zone.You’ll learn:Why reviews are a core ranking factor for local search and AI visibilityHow to ask for reviews in a way that feels natural and authenticWhy QR codes and automation dramatically increase review volumeHow hygienists and team-wide incentives can drive better resultsWhy responding to both positive and negative reviews builds trustHow to start small and build review momentum consistently over timeIf you’re an independent dental practice owner competing against larger DSOs—or simply want more patients finding and choosing your practice—this episode provides a clear, actionable roadmap.Don't miss the full show notes and complete video episode: https://www.dentalscapes.com/more-reviews-less-effort-how-to-get-more-google-reviews-for-your-dental-practice/And if you want help implementing a review strategy that actually works, schedule a free strategy call at dentalscapes.com/start.

  14. 50

    "Trust Beats Traffic" - 3 Predictions for Dental Marketing in 2026

    Dental marketing is heading into 2026 with major changes already underway. In this episode of The Dental Marketing Mix, host Dan Brian breaks down three clear predictions that will reshape how dental practices get discovered, how they pay for visibility, and how they turn interest into booked appointments.The episode dives into how AI-driven search is changing local visibility, why traditional SEO alone is no longer enough, and how AIO (AI Optimization) is becoming critical for getting recommended by AI platforms. Dan explains what “confidence signals” really mean in this new landscape, including the growing role of reviews, authority, structured data, and trust signals that AI systems rely on when guiding patient decisions.Dan also explores why AI search is likely to introduce advertising inside AI-generated answers and why this could be the biggest shift in local dental marketing since Google Ads. He explains how trust and credibility may directly impact ad performance and cost, and why practices that invest in authority now will be better positioned when AI-driven ads roll out at scale.Finally, the episode tackles a reality many practices aren’t prepared for: fewer clicks. As AI answers more questions directly, website traffic is shrinking, which makes conversion optimization more important than ever. Dan walks through what high-converting dental marketing looks like in 2026, from faster websites and clearer messaging to better call handling, scheduling, and follow-up.If you want to understand where dental marketing is headed in 2026—and what you should be doing now to stay ahead—this episode lays out a clear, practical roadmap.For more information, don't miss the show notes at https://www.dentalscapes.com/3-predictions-for-dental-marketing-in-2026/

  15. 49

    "Not Dead Yet" - Why Blogs Still Matter in Dental Marketing in 2026

    Blog posts aren’t dead—far from it. In this episode of The Dental Marketing Mix, Dan Brian sits down with DentalScapes Content Marketing Manager, Skylar Massengill, to break down why blogging is still one of the most underrated growth channels for dental practices as we shift into 2026.The conversation digs into how patients actually search today, how AI platforms surface dental content, why long-form answers drive trust, and how practices can repurpose a single blog post into weeks of social, email, and video content. Skylar shares her behind-the-scenes workflow for crafting personalized, patient-friendly posts—and how to use blog content as a silent sales tool for big-ticket cases like implants, aligners, and cosmetic dentistry.If you’ve been overlooking your blog or treating it like a checkbox item, this episode will change the way you think about content forever.For show notes and links, visit https://www.dentalscapes.com/not-dead-yet-why-blogs-still-matter-in-dental-marketing-in-2026/To schedule a free strategy call, go to DentalScapes.com/start

  16. 48

    "Stop Chasing Hacks" - The Biggest Dental Marketing Takeaways from 2025

    In this episode of The Dental Marketing Mix, host Dan Brian breaks down the biggest dental marketing takeaways of 2025—and why this year represents one of the most significant shifts we’ve ever seen in how patients find and choose a dentist. Drawing on industry-leading research, including the latest Whitespark Local Search Ranking Factors Report, Dan explains the new rules shaping visibility, trust, and patient acquisition in 2025.You’ll learn why Google reviews are more influential in SEO and AIO than ever, how Local Services Ads (LSAs) have emerged as the most reliable paid acquisition channel for dental practices, and why PPC is still essential—especially for cosmetic, specialty, and high-value patient demand.Dan also explores the rising influence of AI search platforms (Google AI Overviews, ChatGPT, Gemini, Perplexity, and more) and how your website content now acts as training data for AI systems. Plus, he uncovers one of the most overlooked growth levers in dentistry today: lead handling. With practices losing 30–50% of potential new patients at the front desk, Dan explains how optimizing follow-up, phone performance, and chat-to-text can transform your ROI without spending a dollar more on ads.Whether you’re a GP, pediatric dentist, or orthodontist, this is a must-listen episode if you want to future-proof your practice, improve your visibility, and convert more new patients.🔗 Show Notes:https://www.dentalscapes.com/stop-chasing-hacks-the-biggest-dental-marketing-takeaways-from-2025/ 📞 Book a Free Strategy Call: https://DentalScapes.com/startTune in, take notes, and get ahead of the curve.

  17. 47

    "Fundamentals Still Win" — The Key Local Search Factors Driving Dental Visibility in 2025-2026

    🚀 The 2025 Whitespark Local Search Ranking Factors Report is here — and Dan & Brian break down exactly what it means for dental practices.In this episode of The Dental Marketing Mix, Dan and Brian unpack the newest data shaping how dental practices show up in Google’s Map Pack, AI search platforms like ChatGPT, Gemini, and Perplexity, and everywhere patients are searching online.You’ll learn why reviews hit their highest influence ever, why the Google Business Profile (GBP) remains the foundation of visibility, how AI platforms interpret review content, and why traffic from LLMs may already be more high-intent than traditional Google users.If you’re a dentist looking to grow new patient volume, rank higher locally, and stay ahead of massive shifts in AI-driven search, this episode gives you a clear roadmap.🔍 What Dan & Brian discuss:• The most important ranking factors in the 2025 Whitespark report• Why reviews jumped to ~24% influence — the highest ever• How Google, ChatGPT, Gemini, and other AI engines read review context• The role of behavioral signals like calls, clicks, and direction requests• Why high-intent AI traffic is already shaping dental growth• What’s changed from last year — and what hasn’t• The single biggest action every practice can take todayCheck out the full show notes at: https://www.dentalscapes.com/the-key-local-search-factors-driving-dental-visibility-in-2025-2026/ 📈 Want a complimentary AI + Google visibility audit?Get a full breakdown of your practice’s rankings across Google search, Google Maps, and major AI platforms:👉 https://DentalScapes.com/startIf you found this helpful, subscribe for weekly insights on dental marketing, online visibility, AI search, and practice growth!#DentalMarketing #LocalSEO #Whitespark #AIO #GoogleBusinessProfile #DentalScapes #TheDentalMarketingMix #DanBrian #DentalSEO #AIOverviews #ChatGPTSearch #GeminiAI #DentistMarketing #GrowYourPractice

  18. 46

    "E-E-A-T Meets AIO" - How Reviews Are Rewriting Dental Search Visibility

    In this episode of The Dental Domination Podcast, host Dan Brian breaks down one of the most overlooked growth levers in modern dental marketing — your Google reviews. As Google’s AI Overviews and AIO (Artificial Intelligence Optimization) continue to transform how patients discover and choose their dentist, reviews now play a pivotal role in shaping what AI says about your practice.Dan explains how Google’s E-E-A-T framework — Expertise, Experience, Authoritativeness, and Trustworthiness — has evolved from an SEO guideline into a defining signal for AI-driven visibility. Learn why consistent, authentic, and descriptive reviews don’t just influence star ratings—they actually teach Google’s AI how to describe your brand, your team, and your patient experience.You’ll also hear actionable strategies to:Automate and systematize review requests through patient communication platforms like Weave, Practice By Numbers, and DentalScapes’ DentOwl™Respond to every review to strengthen E-E-A-T and public trustUse structured data (schema markup) to connect review content with your websiteMaintain review velocity for ongoing visibility in AI-driven searchBuild a cross-platform reputation that reinforces credibility across Google, Healthgrades, Facebook, and YelpDan shares real-world data from DentalScapes clients showing how a steady stream of quality reviews can dramatically improve organic visibility, click-through rates, and conversions.If you’ve been investing in ads and social media but haven’t optimized your review strategy, this episode is your wake-up call. In the age of AIO, your reputation doesn’t just live on Google—it lives inside Google’s AI.🎧 Tune in to discover how to turn reviews into real growth—and what steps to take this week to future-proof your dental marketing strategy.Check out the full show notes: https://www.dentalscapes.com/e-e-a-t-meets-aio-how-reviews-are-rewriting-dental-search-visibility/👉 Learn more and schedule a free AI visibility audit at DentalScapes.com/AIO

  19. 45

    "Hocus Pocus" - How 'Magic" AI-Powered SEO Promises Can Hurt Your Dental Practice

    It’s almost Halloween—and Dan Brian and Brian Craig are talking about the real “Hocus Pocus” haunting dental marketing today: agencies promising magic results through fully automated, AI-driven SEO.In this episode of The Dental Domination Podcast, the DentalScapes co-founders pull back the curtain on the truth behind so-called “AI-powered” marketing solutions that claim to optimize your website automatically. From hallucinated metadata to cheap automation gimmicks, they reveal what really happens when you hand your SEO over COMPLETELY to the machines.💡 In this episode, you’ll learn:Why “hands-free” AI SEO is more smoke and mirrors than scienceHow Google actually views AI-generated content in healthcareThe red flags to watch for when hiring a marketing agencyWhy responsible, human-guided AI delivers far better ROIHow to ask smart questions before signing your next SEO contractDan and Brian explain why AI is an amplifier—not a replacement—for smart strategy. When used correctly, AI supercharges results. When misused, it can sink your site and your patient trust.Don’t fall for the magic act. Learn how to separate real innovation from marketing illusion—and why the best agencies combine AI efficiency with expert oversight.🎧 Listen now to discover:The truth about “AI SEO automation” toolsWhat real AI-powered marketing should look likeHow to make sure your practice’s marketing isn’t built on Hocus PocusGet the complete show notes: https://www.dentalscapes.com/how-magic-ai-powered-seo-promises-can-hurt-your-dental-practice/👉 Ready to grow your dental practice with marketing that actually works? Schedule your free strategy call at DentalScapes.com/start

  20. 44

    "Beyond SEO" - How AIO is Rewiring Dental Marketing

    The rules of online visibility are changing fast — and most dental practices aren’t ready. In this episode of The Dental Domination Podcast, DentalScapes co-founder Dan Brian breaks down AIO (Artificial Intelligence Optimization) — the next evolution of SEO — and what it means for your dental marketing strategy.Patients are no longer just Googling; they’re asking AI systems like ChatGPT, Gemini, and Google’s AI Mode and AI Overviews for answers. The question is: will your practice be one of the answers they see?Listen as Dan explains:✅ What AIO is and how it differs from SEO for dentists✅ How AI search is already changing how patients find dentists✅ Why traditional keyword ranking isn’t enough anymore✅ The 4-part AIO playbook for future-proofing your website✅ How to see if your practice is showing up in AI search resultsIf you want to stay visible — and dominate your local market — this episode is your roadmap to getting cited, not sidelined.🎧 Listen now to learn how to prepare your practice for the AI search revolution — and check out the full show notes to take this to the next level: https://www.dentalscapes.com/beyond-seo-how-aio-is-rewiring-dental-marketing/ 📊 Ready to see how your practice shows up in AI search?Get a free AI Visibility Analysis + strategy call with DentalScapes: https://dentalscapes.com/ai#DentalMarketing #AIOptimization #AIO #DentalPracticeGrowth #DentalSEO #ArtificialIntelligence #DentalDominationPodcast #DentistMarketing #DentalScapes #DigitalMarketingForDentists

  21. 43

    "Pretty to Profitable" - Tips for Modern Dental Website Design

    Your dental website shouldn’t just look good—it should fill your schedule. 💥In this episode of The Dental Domination Podcast, DentalScapes co-founders Dan Brian and Brian Craig break down what separates “pretty” dental websites from profitable ones. Whether you’re a general dentist, pediatric dentist, or orthodontist, you’ll learn how to design a site that builds trust, ranks higher, and drives real new-patient growth.✅ What you’ll learn:The must-have design elements that drive conversionsHow to use lifestyle photography and video to tell your storyWhy speed and Core Web Vitals matter more than fancy animationsThe role of reviews, testimonials, and before/after galleries in building trustHow to make your site mobile-first and thumb-friendlyTools and metrics to measure real ROI—not vanity clicksIf your current website is over three years old, loads slowly, or isn’t converting visitors into appointments, this episode is a must-watch. And get even more tips and tricks in the show notes: https://www.dentalscapes.com/tips-for-modern-dental-website-design/ 🎯 Subscribe to The Dental Domination Podcast for expert insights on dental marketing, patient experience, and practice growth.📞 Schedule your free strategy call with DentalScapes to see how we can help you turn your website into a patient-generating machine: https://dentalscapes.com/start#DentalMarketing #DentalWebsiteDesign #DentalDominationPodcast #DentalScapes #DentistSEO #DentalPracticeGrowth #PatientExperience #DentalBranding

  22. 42

    "Beyond the Stars" - Leveraging Google Reviews to Power AI Search and SEO (feat. Brian Craig)

    Google reviews are no longer just “nice to have”—they’re one of the biggest ranking factors for dental practices AND a major driver of AI search visibility. In this episode of The Dental Domination Podcast from DentalScapes, Dan Brian sits down with co-founder Brian Craig to break down exactly how dentists can systematically generate more reviews, respond effectively, and leverage them to dominate local SEO, AIO (artificial intelligence optimization), and patient growth.✅ Why Google reviews matter for SEO and AI search ✅ How to create a system to ask every patient, every time ✅ What makes a detailed review “gold” for rankings ✅ Best practices for responding to positive and negative reviews ✅ How to repurpose reviews on your website to boost conversions ✅ A 30-day action plan to start seeing resultsIf you’re a general dentist, pediatric dentist, or orthodontist looking to attract more patients, rank higher in Google Maps, and get surfaced in AI-powered search, this episode is packed with practical strategies you can start using right away.Check out the full show notes for more information. 🚀 Ready to scale your practice with smarter reviews, SEO, and AIO? Schedule your free strategy call with DentalScapes today!

  23. 41

    "Finding Balance" - Mental Health, Burnout, and Career Resets in Dentistry (feat. Dr. Camden Brown)

    Dentistry is rewarding—but it can also take a heavy toll on mental health. In this episode of The Dental Domination Podcast, Dan Brian sits down with Dr. Camden Brown, an orthodontist, mom, and coach for high-achieving professionals facing career or purpose crises.Dr. Brown shares her powerful story of practice ownership, burnout, and how the COVID shutdown gave her the clarity to make a major life change. From selling her practice and spending time on a flower farm to returning to dentistry with a renewed sense of purpose, her journey offers hope and inspiration for any dental professional feeling overwhelmed.You’ll hear candid insights on:The hidden prevalence of burnout and anxiety among dentistsWhy authenticity and values-based decisions matter in dentistryHow a career crisis can become your greatest breakthroughPractical steps for creating a healthier, more fulfilling career in dentistry (or any profession)If you’ve ever struggled with stress, self-doubt, or dissatisfaction in your practice, this conversation will remind you that you’re not alone—and that change is possible.Check out the full show notes for more details and to connect with Dr. Brown and DentalScapes!

  24. 40

    "AI in the Operatory" - Building Trust and Improving Care with Technology (feat. Dr. David Bryant)

    Artificial intelligence isn’t just hype—it’s already reshaping how modern dental practices run. In this episode of The Dental Domination Podcast, Dr. David Bryant of South Shore Dental in Denver shares exactly how he’s integrating AI into both clinical care and front office operations to save time, improve treatment acceptance, and deliver a better patient experience.You’ll learn:- How AI tools like Overjet and Dental B help dentists diagnose earlier, document faster, and improve perio charting- Why AI-powered imaging boosts patient trust and case acceptance with clear visualizations and DMF scores- How front office teams can leverage AI for insurance verification, note-taking, and call handling—without losing the human touch- Dr. Bryant’s step-by-step approach for bringing staff and patients on board with new technology- The real ROI of AI: more efficiency, less after-hours charting, and stronger treatment acceptanceIf you’re a general dentist, orthodontist, or pediatric dentist wondering how AI can fit into your workflow, this episode is packed with practical takeaways.Get the full show notes over here: https://www.dentalscapes.com/ai-in-the-operatory/🚀 Ready to scale your practice with smarter marketing and technology? Schedule a free strategy call with DentalScapes today to map out a growth plan: https://dentalscapes.com/start#Dentistry #DentalMarketing #ArtificialIntelligence #AIDentistry #DentalTechnology #DentalPracticeGrowth #AI

  25. 39

    "Beating Burnout" - How to Thrive While Building a 7-Figure Dental Practice (feat. Dr. Ben Friberg)

    Burnout is real — and it’s more common in dentistry than most are willing to admit. In this episode of The Dental Domination Podcast, host Dan Brian sits down with Dr. Ben Friberg, a successful dentist, consultant, and author of The Seven Figure Practice Blueprint, to explore how dentists can reclaim their energy, purpose, and profitability.Dr. Friberg shares his own unconventional path to dentistry, how he scaled his startup practice to over $2 million in collections while working just 3.5 days a week, and why the key to long-term success lies in treating yourself like a professional athlete. You’ll learn how sleep, nutrition, and movement play a critical role in avoiding burnout — and why coaching, accountability, and leadership strategy are non-negotiable if you want to thrive.He also introduces RESET, a powerful upcoming retreat designed to help dentists get out of the daily grind and work on their practice with intention.Whether you’re feeling overwhelmed or just want to level up, this episode is packed with wisdom and real-world takeaways to help you lead a more fulfilling, profitable practice.Check out the full episode show notes: https://www.dentalscapes.com/beating-burnout/Learn more about Dr. Friberg’s retreat and book at: www.drbenfriberg.comConnect with DentalScapes: www.dentalscapes.com

  26. 38

    "From Boardroom to Stateroom" - Reimagining Dental Conferences & Live CE (feat. Dr. Devinn Geeson)

    What if dental continuing education could feel more like a vacation than a chore? In this episode of The Dental Domination Podcast, Dan Brian sits down with the energetic and inspirational Dr. Devin Geeson—aka The Pep Talk Doc—to talk about how she’s transforming live dental events into unforgettable experiences. From leading the cruise-based Smiles at Sea and the land-based Dental Festival to mentoring rising stars through Dentistry’s Got Talent and the Emerging Speaker Program, Dr. Geeson is on a mission to make CE fun, impactful, and community-driven.We cover:✅ Dr. Geeson’s journey from multi-practice owner to industry leader✅ The MOJO philosophy that fueled her success✅ Why “live events aren’t dead—unless they suck”✅ How to get involved in Smiles at Sea, The Dental Festival & Dentistry’s Got Talent✅ Tips for avoiding burnout and finding your spark again✅ What’s next for dental CE—and how YOU can be part of itCheck out the full show notes: https://www.dentalscapes.com/reimagining-dental-conferences-and-live-ce/📅 Upcoming Events Mentioned:Smiles at Sea Cruise (Feb – 10-Year Anniversary!)The Dental Festival (Aug 21–23 in Delray Beach, FL)Dentistry’s Got Talent – Special Editions Coming Soon!👉 Don’t forget to subscribe and leave a 5-star review if you loved what you heard on the show!🔗 Learn more and register for upcoming events:https://thedentalfestival.com/https://smilesatsea.com/💬 Schedule your FREE dental marketing strategy call with DentalScapes:https://www.dentalscapes.com

  27. 37

    "Leads to Loyal Patients" - How to Increase Your Dental Practice Booking Rate (feat. Brian Craig)

    🚨 Are you losing potential new patients every single day without even realizing it? In this episode of The Dental Domination Podcast, DentalScapes co-founders Dan Brian and Brian Craig reveal the #1 reason most dental practices struggle to grow: poor lead management and low conversion rates.💥 Learn how to convert more leads into actual appointments, increase your patient base, and boost practice revenue using proven strategies and automation tools designed specifically for dental practices.📈 Whether you're a general dentist, orthodontist, pediatric dentist, or specialty practice, you'll walk away with actionable tips to:- Increase your new patient booking rate- Improve speed-to-lead follow-up- Use texting, email, and chat to connect with modern patients- Nurture leads who didn’t book immediately- Automate your front desk follow-up with DentOwl 🦉💡 Bonus: We introduce DentOwl, our brand-new automated lead management platform that helps practices follow up faster, communicate better, and never let a hot lead slip through the cracks.Check out the show notes: https://www.dentalscapes.com/leads-to-loyal-patients/👉 Learn more or schedule a free strategy call: https://dentalscapes.com/start

  28. 36

    "Trust-Building Technology" - Transforming Dentistry with AI (feat. Dr. Shervin Molayem)

    Host Dan Brian speaks with Dr. Shervin Molayem, a periodontist and dental tech entrepreneur, about the transformative impact of AI in dentistry. They discuss the evolution of dental technology, the role of AI in enhancing practice efficiency, and the importance of building trust with patients through accurate diagnostics and treatment planning. Dr. Molayem shares insights on the future of robotics in dentistry, the challenges of regulatory approval, and the significance of AI's impact on the oral-systemic connection. The conversation emphasizes that AI will enhance, not replace, the role of dentists, ultimately improving patient care and experience. Don't miss it and check out the complete show notes. Key TakewaysAI is revolutionizing the dental industry, impacting practice management and patient care.The integration of AI in dentistry is expected to enhance workflows and diagnostics.Trust in dental care can be improved through AI-driven transparency and accuracy.Robotics in dentistry is on the horizon, with significant advancements expected by 2028.Regulatory bodies will need to adapt to the rapid changes in dental technology.AI can analyze vast amounts of data to provide more accurate treatment plans.The oral-systemic connection is crucial and can be better understood with AI.AI tools can help standardize treatment plans, reducing variability in patient care.Dentists should view AI as a collaborative partner rather than a replacement.Continuous data collection and analysis will drive future innovations in dentistry.

  29. 35

    "Planning Your Exit" - Legacy, Value & Peace of Mind (feat. Derek Strong)

    Thinking of selling your dental practice in the next few years? 🦷💼 In Episode 35 of The Dental Domination Podcast, Dan Brian sits down with Derek Strong, a financial advisor at Hemingway Wealth Management, to break down everything practice owners need to know about transition planning, practice valuation, and protecting your legacy.Whether you're five years out or just starting to think about what's next, this episode will help you:✅ Clarify your exit and retirement goals✅ Avoid common financial pitfalls and burnout✅ Understand how to get top value for your practice✅ Protect your family, team, and future with smart estate planning✅ Build a business that thrives—even when you step awayDerek works with dentists across the country to create personalized transition strategies that align with their personal and professional vision. This episode is packed with practical insights and expert guidance that every dentist-owner should hear—no matter what stage you’re at.🎯 Ready to scale your dental practice and position it for long-term success?Book a free strategy call with DentalScapes: https://www.dentalscapes.com👍 Don’t forget to like, subscribe, and leave a ⭐⭐⭐⭐⭐ review if you enjoyed the episode!DISCLAIMER: Derek Strong is an Investment Advisor Representative offering Securities and Advisory Services through United Planners Financial Services, Member FINRA/SIPC. United Planners is not affiliated with Hemingway Wealth Management or any other entities referenced. This is meant for educational purposes only. Listeners should consult a financial professional before making investment decisions. The S&P 500 is an unmanaged index and cannot be invested into directly.

  30. 34

    "Rewarding Results" - Bonus Plans for Dental Teams (feat. Dr. Mayer Levitt)

    In this episode of "The Dental Domination Podcast," host Dan Brian speaks with Dr. Mayer Levitt about the significance of bonus plans for dental teams. Dr. Levitt shares his journey from clinical practice to consulting, emphasizing the importance of a motivated team in achieving practice success. He discusses common pitfalls in existing bonus structures and presents an effective bonus plan model that encourages teamwork and accountability, ultimately leading to improved practice profitability. For more information, please check out the show notes. 

  31. 33

    "Making Money with Mindset" - Thinking About Practice Revenue the Right Way (feat. Monica Capelli)

    In this episode of "The Dental Domination Podcast," Dan Brian and Monica Capelli discuss the critical role of mindset in dental practices, particularly in relation to billing and collections. Monica shares her extensive experience in the dental industry and emphasizes the importance of leadership, financial awareness, and creating positive patient experiences. The conversation highlights how a dentist's mindset can influence their practice's success and the overall satisfaction of both the team and patients. The importance of cultivating a positive practice culture, empowering teams, and building strong patient relationships to enhance financial success in dental practices is also discussed. This wide-ranging conversation emphasizes the need for effective communication, training, and a supportive environment to foster team morale and improve revenue collection. The discussion also highlights the significance of rewarding performance and creating a mindset focused on growth and patient care. This episode is a must-listen for any dentist owner interested in developing the mindset to support future practice growth. Learn more and take action via the show notes.

  32. 32

    "More Than Compensation" - Strategies for Dental Team Retention (feat. Doug Gray)

    In this episode of the "The Dental Domination Podcast," Dan Brian and Doug Gray, CEO of Dental Business Solutions, discuss the critical issue of staffing and retention in dental practices. They explore the foundational elements of effective communication, organizational design, and the importance of recognition in retaining employees. Doug shares insights on performance evaluations, compensation transparency, and strategies to combat burnout among dental teams. The conversation emphasizes the need for a supportive work environment and the implementation of structured processes to enhance team dynamics and overall practice success. This episode is a must-listen for dentist owners interested in building a practice culture that retains top talent — without relying on salary increases and bonuses alone. Check out the show notes for more information.TAKEAWAYSRetention is more than just compensation; it's about communication.A solid foundation of communication leads to successful practices.Organizational design and clear job descriptions are essential.Recognition and performance evaluations are key to employee satisfaction.Compensation transparency fosters trust and motivation among staff.Burnout is a significant issue that needs addressing in dental practices.Dynamic communication can improve interpersonal relationships within the team.Creating an ideal work environment starts with effective leadership.Investing in team training is crucial for long-term success.Regular check-ins and feedback can enhance employee engagement.

  33. 31

    "Overhyped OR Gamechanger? Both?" — AI and the Future of Dentistry (feat. Conner Ludlow)

    Dan Brian and Conner Ludlow, founder of Annie, an AI assistant for dental practice front desks, discuss the role of artificial intelligence (AI) in dentistry. They explore the (possibly?) overhyped expectations surrounding AI, its practical applications in dental practices, and how tools like Annie can enhance efficiency without replacing human staff. Connor shares insights on the future of AI in the dental field and emphasizes the importance of viewing AI as a tool to augment human capabilities rather than a replacement. Don't miss this must-listen conversation for dentists who want to position their practices at the cutting edge of innovation and patient experience. Get more resources and connect with Conner via the show notes.

  34. 30

    "Smart Move" - Integrating Ortho Into Your Practice (feat. Dr. Amanda Wilson)

    In Episode 30 of "The Dental Domination Podcast," Dan Brian and Dr. Amanda Wilson, founder and CEO of StraightSmile Solutions, discuss the integration of orthodontics into general and pediatric dental practices. They explore the business benefits of offering orthodontic services, including increased revenue and patient retention. Dr. Wilson shares insights on how to get started with orthodontics, emphasizing the importance of wellness scans and the use of technology. The conversation also covers strategies for success, including understanding patient needs and avoiding a sales-y approach. If you're considering adding ortho to your practice, you won't want to miss this one! Check out the show notes for helpful resources from Dr. Wilson. 

  35. 29

    "Perfecting the Patient Pipeline" - Lead Management for Dental Practices (feat. Jake Goates)

    In this must-listen episode of "The Dental Domination Podcast," Dan Brian and Jake Goates of GOAT CMO discuss the critical aspects of lead management in dental practices. They explore the importance of call handling, conversion rates, timely contact with leads, and the role of AI and CRM systems in enhancing lead management. The conversation emphasizes the need for effective training and coaching for dental teams to improve their handling of leads and ultimately increase patient acquisition.Check out the show notes and connect with Dan and Jake: https://www.dentalscapes.com/lead-management-for-dental-practices-feat-jake-goates/

  36. 28

    "From Text to Trust" - Optimizing Patient Communications for Dental Practices (feat. Dr. Todd Snyder)

    In this episode of "The Dental Domination Podcast," Dan Brian interviews Dr. Todd Snyder, a renowned cosmetic dentist and educator, about the critical role of patient communication in dental practices. They discuss the importance of text messaging as a tool for enhancing patient engagement, the need for effective communication strategies, and how technology can streamline operations. Dr. Snyder emphasizes the significance of attracting and converting patients, the value of automation, and the necessity of follow-up to maintain strong patient relationships. The conversation also touches on the resources available through Dr. Snyder's organization, Legion, and the benefits of using platforms like Weave for practice management.Check out the show notes for more information.

  37. 27

    "Polishing Your Practice" - Building Dental Team Culture (feat. Debra Englehardt-Nash)

    In this episode of "The Dental Domination Podcast," Dan Brian interviews Deborah Englehardt-Nash, a seasoned consultant in the dental field. They discuss the critical importance of team building and workplace culture in dental practices, emphasizing how these elements directly impact patient experience and practice success. Deborah shares her insights on creating a culture of growth and satisfaction, the role of communication in fostering team success, and the significance of training and autonomy for team members. She also introduces her Dental Business School program, designed to help dental practices thrive. Don't miss an opportunity to connect with Debra and other resources in the complete show notes.

  38. 26

    "Align Your Ads" - Online Advertising for Orthodontic Practices (feat. Brian Craig)

    In this episode of "The Dental Domination Podcast," DentalScapes co-founders Dan Brian and Brian Craig discuss the intricacies of online advertising specifically for orthodontic practices. They explore various advertising options, including Google Local Services Ads (LSAs), traditional Google Pay-Per-Click (PPC) ads, and social media advertising on platforms like Facebook, Instagram, and TikTok. In this wide-ranging conversation, Dan and Brian discuss the importance of understanding each product's unique features and benefits in developing the right advertising mix for your ortho practice. The conversation also highlights the significance of front desk call handling and the necessity of data-driven decision-making in developing and implementing online marketing strategies for orthodontists. Learn more and snag the free guide to orthodontic front desk call handling on the show notes page.

  39. 25

    "Ring to Revenue" - Call Handling for Dental Front Desk Teams (feat. Jessica Martin)

    In this episode of "The Dental Domination Podcast," host Dan Brian of DentalScapes speaks with Jessica Martin, founder and CEO of Martin Management, about the critical role of patient experience in dental practices — and how it all starts with handling the first phone call. Digging into psychology and "non-salesy" sales strategies, Dan and Jessica discuss common issues in call handling, such as having the wrong person answer the phone and the need for confidence in communication. The conversation highlights the significance of listening and building relationships with patients to ensure a positive experience. For more information, please check out the show notes and be sure to grab the FREE video training series.

  40. 24

    "Courageous Conversations" - Aligning Your Dental Team for Success (feat. Katherine Eitel Belt)

    In Episode 24 of "The Dental Domination Podcast," DentalScapes co-founder Dan Brian interviews Katherine Eitel Belt, founder of LionSpeak, a communications coaching company focused on helping dental practices thrive. They discuss the importance of communication for dental practice owners and dentists, focusing on "courageous conversations." Katherine explains that courageous conversations create clarity and inspiration, which are essential for successful communication. They also discuss the common pain points in dental practices, such as the difficulty of holding high standards without damaging relationships, and the misconception that younger generations have lower work ethics. Katherine provides insights on how to improve communication with team members and patients, emphasizing the need for clarity, authenticity, and asking the right questions.For more information and to review the show notes, visit our website: https://www.dentalscapes.com/aligning-your-dental-team-for-success/

  41. 23

    "People Service Organizations" - A New Blueprint for DSOs (feat. Dr. Dipesh Patel)

    Dr. Dipesh Patel, founder and CEO of Blueprint Smiles, joins the "Dental Domination Podcast" to discuss what he calls "People Service Organizations (PSOs)" and how they differ from traditional Dental Support Organizations (DSOs). He emphasizes the importance of creating a positive work culture and environment where work doesn't feel like work for both the dental team and the patients. Dr. Patel also highlights the shift in what associates are looking for today, including work-life balance and flexibility. In this wide-ranging conversation with host Dan Brian of DentalScapes, he shares how Blueprint Smiles focuses on hiring for personality and training for skill, and how they balance the pressure for production with creating a fulfilling work experience. This is a must-listen episode for any dentist owner considering starting or joining a DSO, as well as dentists and dental professionals interested in pursuing a career in DSOs. Don't miss the show notes to learn more about Blueprint Smiles and connect with Dr. Patel. Learn more in the show notes.

  42. 22

    "Trust, Talent & Teamwork" - How Dentists Can Retain, Develop, and Empower Dental Assistants (feat. Kevin Henry)

    In this episode of "The Dental Domination Podcast," DentalScapes co-founder Dan Brian talks with Kevin Henry, editor-in-chief of Dr. Bicuspid and founder of Dental Assistant Nation. They discuss the state of dental assisting in America today, challenges related to workforce shortages, and the importance of retaining dental assistants. Kevin shares his thoughts on the need for dentists to create a supportive culture and provide opportunities for professional development for their dental assistants, and the crucial role that dental assistants play in building trust with patients and improving the overall patient experience. For more information, check out the show notes.

  43. 21

    "David vs. Goliath" - How Small Dental Practices Can Compete with DSOs (feat. Dr. Charles Moser)

    In Episode 21 of "The Dental Domination Podcast," host Dan Brian interviews Dr. Charles Moser, executive coach and founder of the Dental Science Alliance, on how younger dentists can compete with larger dental service organizations (DSOs) and build successful private practices. They discuss the challenges that new dentists face, including lack of business training and increasing student debt. In a wide-ranging conversation, Dr. Moser emphasizes the importance of leadership, accountability, and systems in running a successful practice. He also introduces the Dental Science Alliance, a coaching platform that provides one-on-one coaching and support for dental teams. For more information, check out the show notes. 

  44. 20

    "The Devil's in the Details" - How Dentists Can Get Paid Faster (and What They Deserve) (feat. Monica Cappelli)

    Monica Capelli, founder and CEO of Rev Systems, discusses revenue cycle management for dental practices in Episode 20 of "The Dental Domination Podcast." From the importance of claim filing best practices to pursuing outstanding claims, implementing pre-payment systems, and everything in between, Monica provides a roadmap you can implement in your dental practice to get paid faster — and get the money you deserve! Don't miss this episode — a must-listen for any dentist owner looking to improve revenue cycle management and build a more profitable practice.Key TakeawaysCollecting correct patient demographics and conducting detailed verifications are essential for getting paid consistently.Filing claims cleanly and including attachments and notes the first time around can prevent delays and denials.Implementing pre-payment systems, such as capturing credit card data, can help stop the bleeding on accounts receivable.Outsourcing revenue cycle management can be more cost-effective and efficient for dental practices.Symptoms that indicate a need for improved revenue cycle management include low collections compared to production, dissatisfaction among associates, and a lack of trained team members.

  45. 19

    "Reducing Overhead & Improving Service" - Virtual Assistants for the Dental Office (feat. Dan Johnson)

    In this wide-ranging, must-listen conversation, Dan Johnson, founder and CEO of Peak Performance VA, discusses the benefits of hiring virtual assistants (VAs) for dental practices. He shares how VAs can help with administrative tasks in dental practices, reducing overhead and improving patient experience. He also addresses common concerns about language barriers and cultural differences, which the company is creatively addressing with artificial intelligence (VA). VAs are trained in dental terminology and have insurance backgrounds, making them valuable assets to practices. Tasks that can be offloaded to VAs include "anything administrative," including call handling, front desk duties, insurance verification, insurance negotiations, predeterminations, collecting payments, recall/re-care calls, and more. If you're interested in reducing overhead, improving staff retention, and optimizing patient experience, don't miss this episode and check out the show notes for more info!

  46. 18

    "Your Practice's Most Important Asset" - How to Leverage Patient Databases (feat. Samad Syed)

    In this episode of "The Dental Domination Podcast," Dan Brian of DentalScapes interviews Samad Syed, founder and CEO of mConsent, a patient engagement company. They discuss the importance of patient databases for dental practices and how leveraging these databases can lead to growth and profitability. Samad emphasizes that the patient database is the most important asset for a dental practice and shares strategies for reactivating and engaging with patients. He also discusses the role of social media and AI in patient engagement. Check out the show notes for more details.

  47. 17

    "Hiring Backwards" - A Revolutionary Model for Dental Staffing (feat. Dr. Mike Neal)

    In Episode 17 of “The Dental Domination Podcast,” Dr. Mike Neal, founder of Build My Team, discusses the importance of hiring and retaining the right staff for dental practices. He shares his own experience of facing staffing problems and how it led him to create his staffing agency. Dr. Neal explains the hiring process used by Build My Team, which focuses on assessing candidates’ mindset, speed of learning, and natural strengths and talents. He emphasizes the importance of hiring based on these factors rather than solely relying on resumes and experience. Dr. Neal also highlights the impact of this hiring strategy on retention rates and the overall success of dental practices.Learn more in the show notes. TakeawaysHiring based on mindset, speed of learning, and natural strengths and talents leads to better retention rates and overall success in dental practices.Traditional hiring based on resumes and experience often results in hiring candidates who are not the right fit for the job.Being decisive and proactive in the hiring process is crucial to attracting and retaining top talent.Build My Team uses an automated assessment process to identify candidates with the right mindset and abilities for each position.

  48. 16

    "Selling Dentistry" - How to Triple Case Acceptance with the "Treatment Triad" (feat. Janet Hagerman)

    Janet Hagerman, case acceptance coach, fractional Chief Hygiene Officer and author, joins "The Dental Domination Podcast" to discuss the importance of selling dentistry ethically and effectively. Despite many dentists cringing at the idea of "sales" in dentistry, Janet shares how soft communication skills can bridge patient education with effective sales strategies to triple case acceptance and improve practice profitability. She also discusses the role of the dental team in case acceptance and the importance of creating a patient-centered practice in this must-listen conversation with Dan Brian, co-founder at DentalScapes.Be sure to check out the show notes for the podcast video and additional resources.

  49. 15

    "Marketing the Experience" - A Conversation on Internal & External Dental Marketing (feat. Kirk Teachout)

    Dental practice management coach Kirk Teachout of IV Quarter Coaching joins the "Dental Domination Podcast" to talk about internal and external marketing, focusing specifically on patient experience. In this wide-ranging conversation with Dan Brian of DentalScapes, Kirk digs into how dental practices can set the stage to cultivate lifelong patients and improve profitability. Don't miss it, and check out the show notes to learn more, grab the transcript, and connect with Kirk at IV Quarter Coaching and Dan at DentalScapes.

  50. 14

    "Everything is Time Management" - A D3's Thoughts on Dental Education (feat. Parker Norman)

    Dental education is in a state of rapid transformation. From exploring alternative career pathways to tackling rising student loan debt, integrating the social determinants of health to addressing mental health, today's dental students are on the move. In Episode 14 of "The Dental Domination Podcast," Dan Brian of DentalScapes sits down with Parker Norman, a D3 dental student at the University of Pennsylvania, to talk about her journey toward becoming a practitioner — and advocate. Whether you're considering dental school or you've been practicing for years, don't miss this update on the state of American dental education from one of the profession's most promising young talents. Check out the show notes for the full video episode and a complete transcript. 

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ABOUT THIS SHOW

Specifically for dental GPs, pediatric dentists, and orthodontists, The Dental Marketing Mix delivers in-depth conversations about all things dental marketing — including SEO, online advertising, social media strategy, website design, AI search visibility, and more. You’ll learn how to attract high-quality new patients, improve practice efficiency and culture, and create an above-and-beyond patient experience that drives retention and referrals. Tune in each week for practical, data-driven insights from DentalScapes co-founders Dan Brian and Brian Craig, and a rotating lineup of innovative practice owners, industry leaders, and dental consultants. If you’re committed to building a stronger, more profitable dental practice, The Dental Marketing Mix is essential listening.

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