PODCAST · education
The DHS Difference
by Disability Housing Solutions
All things Specialist Disability Accommodation. Hear it direct from Disability Housing Solutions, Australia's largest SDA provider. Leading the national conversation about SDA homes from a tenants perspective, from a landlords perspective, from a stakeholder perspective. Cut through the BS. We have NO affiliation with builders, marketers, finance people... or anyone! Just unbiased, expert, collaborative, compassionate and innovative ideas for everyone in the SDA ecosystem.
Episodes
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Ray-Charles Meyer - Nurse Assist 24/7 ep 2
The second half of the conversation that kept going! Ray and David discuss challenges and opportunities in the SIL sector and the impact of recent NDIS budget cuts in episode 38 of The DHS Difference. This conversation matters to YOU!. Lets explore how these changes affect operations and the...
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Minimum weekly costs to staff a SIL house
See episode 37 of The DHS Difference for the full conversation.Discover the true cost of running a SIL house. Break down the essential expenses involved in staffing a SIL house. Do you know your minimum weekly staff costs? Understanding these figures is crucial for anyone in the SIL industry or...
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Ray-Charles Meyer - Nurse Assist 24/7
The conversation with Ray just kept going it was so juicy, which means this is a two part episode. In episode 37 of The DHS Difference you may just unlock the secrets of the NDIS ecosystem with Ray Charles Meyer from Nurse Assist 24/7! In this insightful podcast episode, we dive deep into the...
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Cheap is Expensive! Don't make this common mistake...
Don't make the mistake of shopping for an SDA provider based on how cheap they are. Being an SDA provider is EXPENSIVE! If you're trying to drive margins down you're setting yourself up for a lot of pain later. Listen to the full conversation in Episode 36 of The DHS Difference
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Basically group therapy for SDA providers
What a wide ranging and informative conversation! Last time we caught up with Nicole and Goro from Empowered Liveability I commented that it was nice to hear they were having some of the same challenges as DHS. In episode 36 the conversation bridged that gap and ended up in a kind of SDA provider...
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You probably don't have the right SDA insurance...sorry
Most SDA landlords won't be covered if their property experiences major damage or is completely destroyed. Even if you've successfully claimed before, for a major claim you'll probably be disappointed. CJ breaks down reasons why in the full episode 35 on The DHS Difference podcast
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SDA investments are TERRIBLE!.... or are they?
What's the best bit of advice you never got? CJ breaks down how he see's it. Go to The DHS Difference on Spotify or YouTube for the full episode 35.
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LANDLORDS! Standard landlord insurance was never designed for SDA. So what happens when something goes wrong?
Standard landlord insurance was never designed for SDA. So what happens when something goes wrong? In episode 35 we speak with CJ, an experienced insurance broker who is also an SDA owner and investor. Drawing on both sides of the table, CJ breaks down the real risks landlords face in SDA that…
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When switching SDA providers is the only viable option
Episode 35 of The DHS Difference. Switching SDA providers is often treated as a last resort, but in some cases it is the only commercially and operationally viable path forward. In this episode, David and Lauren unpack when a provider switch makes sense, the warning signs that indicate an...
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Why most SDA properties struggle to secure the right tenant match
Watch the full episode 35 of The DHS Difference for the whole conversation. Tenant matching in SDA is often misunderstood as a leasing function, when in reality it is a complex operational and system wide process. In this episode, David and Lauren break down why many SDA properties experience...
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Why SDA provider switches are increasing and what usually triggers them
Episode 34 of The DHS Difference. Provider switches in SDA are becoming more common, but they rarely happen without a long lead up of structural pressure. In this episode, David and Lauren explore the most common triggers behind provider changes, including misaligned expectations, operational...
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How rushed SDA decisions create long term operational risk
Episode 34 of The DHS Difference: SDA is not residential property investing. Treating it like it is leads to long vacancies, compliance issues, and slow financial bleed. In this episode, David and Lauren unpack the parts of SDA most investors underestimate — tenant procurement, operational...
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Why collaboration breaks down in SDA delivery chains
Episode 33 of The DHS Difference. Collaboration in SDA sounds simple on paper, but in practice it is where most projects quietly unravel. In this episode, David and Lauren unpack why collaboration breaks down across SDA delivery chains — between investors, designers, builders, providers, and...
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Episode 33 - Narrow Focus = Quick Decisions
Do what you do well. Stop trying to do everything for everyone. SDA Services, NDIS, Greg Barry, support coordination, disability housing, SDA determinations, participant preferences, collaboration, data-driven decisions, housing outcomes
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Episode 33 - Greg Barry; SDA Services
Summary In this episode, David Esler, Lauren Ivanyi, and Greg Barry discuss the intricacies of Specialist Disability Accommodation (SDA) services, the importance of participant preferences, and the efficiency of SDA applications. They explore the evolving landscape of support coordination, the...
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Episode 32 - Acknowledge errors, rely on data
To watch the full conversation with Shane Stewart from Max Life Care, check out episodes 31 and 32 of The DHS Difference NDIS, Specialist Disability Accommodation, SDA housing, disability housing, disability sector, supported independent living, NDIS podcast, disability investment, SDA providers,...
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Episode 31 - Navigating SIL and SDA separation
To watch the full conversation with Shane Stewart from Max Life Care, check out episodes 31 and 32 of The DHS Difference NDIS, Specialist Disability Accommodation, SDA housing, disability housing, disability sector, supported independent living, NDIS podcast, disability investment, SDA providers,...
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Episode 32 - Shane Stewart, Max Life Care 2 of 2
This episode explores the real world challenges faced by tenants in Specialist Disability Accommodation (SDA) under the NDIS. The discussion unpacks how legislation, family dynamics, and complex regulations impact participants, while highlighting the importance of stronger collaboration between...
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Episode 31 - Shane Stewart, Max Life Care 1 of 2
Shane Stewart who recently joined NSW based SIL, Max Life Care joins Lauren and David to share insights from his career in the public service and his journey into the National Disability Insurance Scheme (NDIS). He unpacks the challenges of navigating the NDIS Home and Living sector, explains the...
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Episode 30 - Automating admin tasks
Changes to the ways businesses tackle productivity are moving fast. David and Lauren discuss one of their strategies.
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Episode 30 - Lauren and David catch up to share some recent lessons learned
Some SDA providers are experiencing some pretty rapid growth and that can cause different challenges. This episode unpacks some of the ways that DHS has tackled these challenges.
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Episode 30 - hiring our CEO
An experience, professional executive will take your organisation the next level Watch episode 30 of the DHS Difference for the full conversation
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Episode 29 - PNP Group
David Esler speaks with Marcus Pavlakis from PNP Group about the company's innovative approach to building accessible homes. They discuss the challenges faced in the disability and aged care sectors, the importance of universal design, and the need for high quality construction that prioritises...
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Market Stewardship
To hear the full conversation, check out episode 28 of The DHS Difference
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Developing Sustainability
For the full conversation, check out Episode 27 of The DHS Difference
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Episode 28 - Empowered Liveability - 2 of 2
Wow! The conversation with Nicole and Goro from Empowered Liveability went so long that we had to turn it into two episodes! These guys are so much fun and so knowledgable about all things SDA. If you've been wondering how to buy your own SDA home, whats happening in the Victorian market space…
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Episode 27 - Empowered Liveability 1 of 2
Wow! The conversation with Nicole and Goro from Empowered Liveability went so long that we had to turn it into two episodes! These guys are so much fun and so knowledgable about all things SDA. If you've been wondering how to buy your own SDA home, whats happening in the Victorian market space…
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Episode 26 - new tenancy laws
How do new tenancy laws impact SDA?
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Episode 26 - SIL and SDA separation
Complexities in separating SIL and SDA
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Episode 26 - Emile McPhee from Hamilton Locke Solicitors
In the evolving landscape of Specialist Disability Accommodation, understanding the legal and practical considerations is crucial for success. Emile McPhee, a seasoned property and finance lawyer, shares insights from his extensive experience in the sector.
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What are the options for SIL's?
Ok... you need to do SOMETHING about your property portfolio, but what?!
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Without technical property experience you will lose millions of dollars
Nicola Lemon is the National Social and Affordable HousingLead at KPMG. SIL providers often lack expertise in property and tenancymanagement.
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Episode 25 - The Hidden Cost of Holding Property: A Wake-Up Call for SIL Providers
What’s really draining SIL providers? Nicola Lemon from KPMG joins David and Lauren to unpack the hard truths about property management in the disability housing sector. From mounting financial pressures to strategic exit options, this episode dives deep into why holding property might be hurting...
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Episode 24: SDA Provider Collapse!
Learn what's happening in the SDA provider market such that two industry titans have recently gone under. Lauren and David unpack everything from over the top bureaucratic compliance to potential shenanigans that ended two SDA providers. Don't miss this one!
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Episode 23: Matt Greer
Matt didn't accept his first determination and ended up with the result he needed.
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Episode 23: Matt Greer
In 2006 Matt noticed something wasn't quite right. A moment of "jelly leg" was the beginning of changes in his life that no one saw coming. Fast forward to today and Matt is an inspiring example of someone who first decides, "This is happening" then works out how to do it. His story is incredible.
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Episode 22 - Sexual and Social Safety
This is a really important topic. Mel Harrison from Sitting Low Reaching High joins the podcast today as a project officer on new guidelines for stakeholders in how to address Sexual and Social Safety for people with disabilities. If you work in the space, this episode is a must watch.
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Episode 21 - Is "Robust", robust enough?
This is a challenging area within the SDA design guidelines. There are standard "Robust" build guidelines but for many, these standards are not robust enough. Anna Crump has had an extensive background in working with people who have destructive behaviours both in the private sector as well as 10...
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Episode 20 - Separation of Services
The NDIS Royal Commission is throwing spanners in works alllll over the place. Added to that is the latest review and what's becoming clear is that there is more of a push to meaningfully separate services between SIL and SDA providers. This has HUGE implications for how SIL providers operate SIL...
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Episode 19 - SDA Assessors
We've said it a hundred times, SDA homes are very different to standard residential homes, not just in their functionality but how they're built and certified. Today Lauren and David speak with Jeremy Soden who is an SDA assessor for his insights into what to watch out for if you're building an…
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Episode 14 - Rental Step down for SDA homes
Today Chelsea joins the chat to discuss her experience as a SIL and a Support Coordinator, and how she sees benefits of SIL's getting in front of pending changes to the NDIS around accommodation. This is a really fun episode where we unpack some of the ways SIL's can leverage SDA homes and SDA...
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Episode 8 - Why You NEED Tenancy Matching
Are you getting the MOST out of your SIL or SDA home? Not all SDA providers go through as rigorous a process as we do to ensure you have the best person matched for your property. In this episode, Lauren, Susanna and David discuss Tenancy Matching and the role of the SDA provider to maximise...
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Episode 7 - SIL Homes
Are you a SIL provider who manages your own homes? We've asked Susanna to come and share her decades of experience as a SIL and as an SDA provider and how SIL providers can benefit NOW in working with SDA providers.
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Episode 6 - MYTH BUSTERS!
What have you been told about SDA investing? Guaranteed rent? Easy investment? There are some wild claims out there and in todays episode Lauren and David dig into some of the common myths told to investors to try and sell SDA properties.
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Episode 5 - A Tenants Perspective
Are you looking at property with your investors hat on, or are you looking, really looking, at what the property is like for the tenant? Discover some issues important to participants and tenants in this episode with Lauren and David.
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Episode 18 - Changes in the SDA finance market
Lauren is back from a well earned break and jumps in with David to discuss some MAJOR changes that have come out about how SDA homes are financed. Required listening for anyone who is looking to invest in an SDA home.
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ABOUT THIS SHOW
All things Specialist Disability Accommodation. Hear it direct from Disability Housing Solutions, Australia's largest SDA provider. Leading the national conversation about SDA homes from a tenants perspective, from a landlords perspective, from a stakeholder perspective. Cut through the BS. We have NO affiliation with builders, marketers, finance people... or anyone! Just unbiased, expert, collaborative, compassionate and innovative ideas for everyone in the SDA ecosystem.
HOSTED BY
Disability Housing Solutions
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Frequently Asked Questions
How many episodes does The DHS Difference have?
The DHS Difference currently has 48 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The DHS Difference about?
All things Specialist Disability Accommodation. Hear it direct from Disability Housing Solutions, Australia's largest SDA provider. Leading the national conversation about SDA homes from a tenants perspective, from a landlords perspective, from a stakeholder perspective. Cut through the BS. We have...
How often does The DHS Difference release new episodes?
The DHS Difference has 48 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to The DHS Difference?
You can listen to The DHS Difference on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The DHS Difference?
The DHS Difference is created and hosted by Disability Housing Solutions.
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