PODCAST · business
The DirectLine
by Lighthouse Cove
The DirectLine is Lighthouse Cove’s weekly podcast, and hosted by the voices behind the work. Each episode brings you closer to the real stories shaping the I/DD field, featuring DSPs, leaders, students, partners, and advocates.Through honest conversations and powerful storytelling, the DirectLine highlights the impact of our programs, the people driving change, and the relationships that move our mission forward. Whether you’re in the field or connected to the work, this is your inside look at the stories that matter most.
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160
From DSPU-to CEO: Deedra Olney's Journey of Leadership, Growth & Impact 2
In this episode of the Lighthouse Cove Podcast: DirectLine, Katrina Sacay sits down with Deedra Olney, CEO of Life Builders, to talk about her remarkable journey in the I/DD field from her early days working alongside Lighthouse Cove (formerly OADSP), to teaching one of the very first DSP-U cohorts, to becoming the CEO of an organization serving more than 180 people across Central Ohio.Deedra shares how Lighthouse Cove leaders recognized leadership potential in her before she fully recognized it in herself, and how those early opportunities helped shape her career. She also reflects on the difficult decision to leave Lighthouse Cove for an opportunity to lead Life Builders and the powerful lesson in leadership she received when Bethany encouraged her to take what she had learned and use it to lead others.The conversation explores leadership development, building and maintaining organizational culture, investing in DSPs and frontline leaders, and why true leadership isn't about a title, it's about recognizing potential and creating opportunities for people to grow.A heartfelt conversation about mentorship, leadership, workforce development, and the lasting impact of investing in people.Listen in for Deedra’s story and the lessons she’s carrying forward as a leader in the field.To learn more about Lighthouse Cove:visit us at https://lighthousecove.org/email us at: [email protected]
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159
Your Passion Can Become Your Purpose: Discovering the Many Paths of Direct Support
In this episode of the Lighthouse Cove Podcast - DirectLine, Destiny Campbell DSP-U Program Coordinator sits down with Sean Moore of Open Door Columbus to explore how creativity, personal interests, and meaningful relationships can shape a career in direct support. Sean shares his unique journey of growing up around the I/DD field, his work in the arts, and his experience partnering with DSP-U students through Open Door’s art and theater programs. Together, they discuss the many ways DSPs can use their own passions, from art and gardening, to recreation to help people build independence, confidence, and community.A great episode for anyone wondering: What could a career as a DSP look like for me?
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158
Deciphering Debt - Episode 3 of the Financial Fitness Series
In Episode 3 of The DirectLine | Financial Fitness Series, Lighthouse Cove and First Financial Bank sit down with Suzanna Humbert, Work-Life Specialist with First Financial Bank, to talk about understanding and managing debt. Suzanna breaks down the difference between good and bad debt, explains how credit scores impact borrowing, and shares practical strategies for paying down debt and improving financial health.From understanding your debt-to-income ratio to using the snowball and avalanche methods, creating a budget, building an emergency fund, and knowing when to communicate with your lenders, this episode offers practical tools to help you take control of your finances. Suzanna also shares resources available to Lighthouse Cove DSPs through First Financial Bank including personalized financial guidance and specialized banking programs.Whether you're working to pay off credit cards, improve your credit, or simply feel more confident about your financial future, this episode is full of actionable advice to help you move toward financial freedom.Topics include:Understanding your credit score and credit reportGood debt vs. bad debtCredit card interest and debt managementDebt-to-income ratiosBudgeting and the 50/30/20 guidelineThe debt snowball and avalanche methodsDebt consolidation and refinancingBuilding savings while paying down debtAvoiding payday loans and debt settlement companiesResources available to Lighthouse Cove DSPsListen to previous episodes in the Financial Fitness Series on budgeting, saving, and credit and stay tuned for the final episode covering identity protection, scams, and protecting your money.
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157
Your Voice Matters: Advocacy, Leadership & the Power of the Lighthouse Cove Council
What does it mean to be a leader when you don’t have a leadership title? In this episode of the DirectLine Podcast, Becky Watson sits down with Melissa Chesney-Booth, an Independent Provider, DSP and Lighthouse Cove Council member, to talk about her 15-year journey in the IDD field, the importance of advocacy, and why the voices of DSPs and frontline professionals matter.Melissa shares her experience serving on the Lighthouse Cove Council, how it has helped her grow personally and professionally, and why she believes DSPs are an important voice at the table. She also discusses leadership, the rapidly changing IDD field, and her advice for anyone who wants to become an advocate but isn't sure where to start.Her message to DSPs and frontline supervisors is simple and powerful: “Keep going. You’re so needed.”If you are interested in learning more about serving on the Lighthouse Cove Council click here: https://lighthousecove.org/empower/councils/
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156
Meet Brooklyn Toledo: Storytelling, Service & Making an Impact
In this episode of the DirectLine Podcast, host Kevin Metz welcomes Lighthouse Cove's newest team member, Brooklyn Toledo. Fresh out of college with a degree in Organizational Leadership, Brooklyn shares her journey from disability services and customer service to joining the Lighthouse Cove team. She talks about the experiences that shaped her, the importance of accessibility and advocacy, and why she's passionate about telling meaningful stories that highlight the impact of the I/DD community. Plus, get a sneak peek at Lighthouse Cove's upcoming "Day in Our Life" video series.Don't forget to like, subscribe, and share to stay up to date with future episodes and stories from Lighthouse Cove.
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155
From DSP to Leader: Randy Davis' Journey of Growth
In this episode of the DirectLine, Katrina Sacay sits down with Randy Davis, Program Administrator at CRSI and longtime Lighthouse Cove supporter, to explore his inspiring career journey from working in pediatric healthcare to becoming an independent provider, Direct Support Professional, frontline supervisor, and now a leader overseeing more than 80 staff across two counties.Randy shares how a chance encounter at a local gas station changed the course of his career, the lessons he learned in every role along the way, and why supporting Direct Support Professionals remains at the heart of his leadership philosophy.He also reflects on nearly a decade of involvement with Lighthouse Cove, including serving on the Frontline Supervisor Council, participating in Leadership LAUNCHpad, joining the Board of Directors, and volunteering at countless events. Along the way, Randy discusses how stepping outside his comfort zone helped him become a confident trainer, speaker, and leader.Whether you're a DSP, frontline supervisor, or someone passionate about developing leaders in the I/DD profession, this conversation is filled with practical insights, encouragement, and a reminder that investing in people creates lasting impact.
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154
Advocating for Change: DSPs, Disability Policy, and Building Bridges in Washington, DC
Join us for a special edition of the DirectLine Podcast as our executive director, Bethany Toledo-McCray is featured on Episode 92 of the NickSpeaks Podcast where they talk about Advocating for Change: DSPs, Disability Policy, and Building Bridges in Washington, DC.In this episode, Nick Comstock sits down with Bethany Toledo and Aaron Mendoza to talk all things disability policy, advocacy, and the real work happening behind the scenes. Bethany is the Executive Director of Lighthouse COVE and this is her second appearance on the program.Aaron Mendoza works with Open Door Columbus as a theater coordinator for their theater and arts program while also working as a DSP. He’s been in the field for two years, and this was actually his first podcast appearance ever.Back in March, Bethany and Aaron traveled to Washington, DC to meet with lawmakers and discuss disability policy issues directly with the leaders helping shape our country. We talk about those meetings, fair DSP compensation, leadership programs, advocacy, technology, and why it’s so important that the disability community is willing to talk to both sides politically if we truly want to see change happen.Nicolas Comstock was born with congenital CMV and bilateral optic atrophy — conditions that affect his vision and require a wheelchair for mobility. He's spent his life learning that disability is not the obstacle most people assume it is. The obstacles are the assumptions.Today Nick speaks to corporate teams, nonprofits, schools, and churches on disability advocacy, inclusion that goes beyond compliance, and the kind of resilience that doesn't come from a TED Talk — it comes from waking up in a body that doesn't follow the rulebook and choosing to show up anyway.He hosts The Nick Speaks Podcast, where he interviews guests living unconventional lives and tells the stories that don't make the highlight reel.
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153
Building the Future: Launching DSP-U at Cliff Park High School
In this episode of DirectLine, Lighthouse Cove welcomes Christopher, the new DSP-U teacher of record at Cliff Park High School in Clark County, as the school prepares to launch its first DSP-U program.Christopher shares his own journey working as a Direct Support Professional and discusses what inspired him to bring this unique career pathway into the classroom. Alongside Lighthouse Cove's education team, he talks about how DSP-U introduces students to meaningful careers supporting people with intellectual and developmental disabilities while helping them develop valuable life and workplace skills.In this episode, you'll learn:What makes the DSP-U program unique.How students earn real-world experience through learning, application, and NADSP E-Badges.Why introducing young people to the DSP profession is critical for addressing workforce shortages.How the program creates pathways to careers in healthcare, education, therapy, and disability services.Christopher's advice for students considering enrolling in DSP-U.Whether you're an educator, student, provider, or advocate, this conversation highlights how DSP-U is preparing the next generation of compassionate professionals while strengthening communities across Ohio.Learn more about DSP-U and Lighthouse Cove at LighthouseCove.org.
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Growing Together: Building Inclusive Classrooms and Future DSPs
In this episode of the DirectLine, host Kevin Metz from Lighthouse Cove sits down with Katrina Kohout, Provider Support Coordinator at Portage County Board of Developmental Disabilities, to discuss Growing Together an innovative educational program designed to teach students in grades 2–8 about disability awareness, empathy, inclusion, and respect.Katrina shares how Portage County is implementing the program in local schools, why introducing students to the field of intellectual and developmental disabilities at an early age matters, and how these lessons help build stronger communities while inspiring future Direct Support Professionals (DSPs).The conversation explores:How Growing Together promotes empathy and disability awareness.Why inclusion benefits every student, not just those with disabilities.How the program helps address the DSP workforce shortage.The real-world life skills students develop through the curriculum.Portage County's plans for launching the program in local schools.How simple acts of kindness can create lasting community impact.Whether you're an educator, provider, parent, or disability advocate, this episode highlights how teaching inclusion today can shape a more compassionate tomorrow.Learn more about the Growing Together program and Lighthouse Cove at LighthouseCove.org.
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From Family Roots to Board Leadership: Ethan McPeak’s Heart for Direct Support
In this episode of DirectLine by Lighthouse Cove, Katrina Sacay sits down with Ethan McPeak small business owner, longtime Lighthouse Cove board member, volunteer, and Booster, to talk about the personal experiences that shaped his connection to the direct support profession.Ethan shares how growing up with parents who worked in the developmental disabilities field, along with having a sister with profound disabilities, gave him a deep appreciation for the life-changing work of DSPs. He reflects on how those experiences led him to serve on Lighthouse Cove’s board, volunteer at events, and invest in the organization’s mission through giving.
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150
Credit Scores 101: Understanding Your Financial Report Card: Financial Fitness Series
In this second episode of The DirectLine financial fitness series from Lighthouse Cove, we dive into one of the most important pieces of your financial life, your credit score.Joined by Suzanna Humbert from First Financial Bank, we break down what a credit score really is and why it matters more than you might think. From understanding FICO vs. Vantage scores, to how credit utilization and payment history impact your score, this episode makes credit feel simple, practical, and actionable.You’ll also learn:How to check your credit the right way (and what actually matters)Why closing accounts or paying off loans can temporarily lower your scoreSmart strategies to build or rebuild credit from scratchHow secured cards and credit-building loans workHow to protect yourself from fraud, identity theft, and credit damageWhat’s really showing up on your credit report and how to fix itWhether your credit is strong, recovering, or just getting started, this conversation gives you the tools to take control of your financial future with confidence.Suzanna Humbert has dedicated over two decades to empowering individuals on their journey to financial health and security. With more than 20 years of experience in the financial industry, Suzanna is recognized for her passion in guiding clients through all facets of personal finance—from building strong savings habits, to navigating debt management, retirement planning, and beyond. Suzanna believes that true empowerment begins with knowledge and access, working to provide the resources, tools, and compassionate support needed to help each person reach their unique goals. She has helped countless individuals and families achieve financial stability and confidence.Contact Suzanna: mailto:[email protected]
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149
The Power of People: Amy Schneider on Leadership, Growth, and Community
What happens when organizations intentionally invest in their people?In this episode of The Direct Line, host Becky Watson sits down with Amy Schneider, Executive Director of Wynn-Reeth to discuss the power of professional development, meaningful partnerships, and creating opportunities for staff to grow.Amy shares her journey into the disability services field, why Wynn-Reeth prioritizes leadership development and networking opportunities, and the impact programs like Leadership Launchpad, the Summit, and the DSP Recognition event have had on her team. From building confidence and strengthening workplace relationships to fostering community connections across agencies, this conversation highlights how investing in people leads to stronger organizations and better outcomes for those we support.Whether you're a DSP, supervisor, executive leader, or advocate, you'll walk away inspired to create opportunities that energize, engage, and empower your team.🎙️ Topics include:The value of investing in staff beyond traditional trainingBuilding confidence through leadership developmentThe importance of networking and community connectionsCreating a culture of growth and engagementHow partnerships can spark innovation and opportunity in the IDD fieldListen now and discover why empowering people is one of the most important investments an organization can make.Chapters00:00 The Journey to Disability Field07:00 The Role of Community and Connection14:55 The Future and Exciting Opportunities
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From Classroom to Career: Real DSP Internship Stories, With Kevin Metz
The conversation covers the experiences and insights of DSPU graduates from the Medina County Career Center. It includes discussions on their favorite parts of the program, the e-badges and CIP certification, and their recommendations for others interested in helping individuals with disabilities. The graduates also highlight the flexibility and employability that comes with the DSPU-1 and CIP certification.TakeawaysCommunity experienceFlexibility and employabilityChapters00:00 - Introduction to the DSPU graduation event at Medina County00:25 - The importance of student-intern relationships in DSPU01:08 - Student Michaela shares her internship at Spokes Cafe and experiences01:49 - Emily discusses her internships at Medina Living Unlimited and Creatively Reimagined02:09 - Aubrey talks about her internship at Windfall Schools02:23 - Students highlight their favorite parts of DSPU, emphasizing relationship building and community activities02:51 - Key lessons learned: community outings like zoo visits and safety education through e-badges03:15 - Certification benefits: DSP-1 and CIP certification's role in job flexibility and mobility03:37 - Students share future plans, including college or working with individuals with disabilities04:14 - Why DSPU is recommended for those passionate about helping others, especially with disabilities05:09 - Closing remarks about the value of DSPU certifications in career advancement05:14 - Final thoughts and recording confirmation
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147
Gwen Harshaw’s Story of Hope and Advocacy
In this inspiring episode of The Direct Line, Katrina Sacay sits down with advocate, speaker, and Lighthouse Cove board member Gwen Harshaw to talk about her family’s journey after her son Zayne was diagnosed with autism at age four.After being told Zayne might never read or live independently, Gwen and her family chose hope over limitation. What followed was an extraordinary journey through music, advocacy, and inclusion. Today, Zayne is an award-winning professional guitarist and founder of the band Blue Spectrum, using music to change perceptions about autism and disability.Gwen shares powerful stories about parenting through uncertainty, discovering hidden strengths, the importance of person-centered support, and why diagnoses should never define a person’s future. The conversation also explores the impact of music therapy, community inclusion, open mic programs for people with disabilities, and the mission behind Lighthouse Cove.This episode is a moving reminder that every person deserves the opportunity to pursue purpose, passion, and connection.About Band Together Central OhioBand Together Central Ohio (BTCO) is a monthly autism-friendly open mic in Gahanna, Ohio focused on creativity, community, and inclusion.Inspired by her son Zayne’s early experiences navigating traditional open mic environments, Gwen Harshaw created a space where performers of all abilities feel welcomed and supported.Through a partnership with the Autism Society of Pittsburgh and their Band Together program, BTCO launched in August 2022, bringing this inclusive model to Central Ohio.Tagline: Open Mic. Open Mind. Open Heart.Event DetailsBTCO is held on the second Sunday of each month at Gatsby’s Bar & Grill.The event welcomes musicians, poets, comedians, and performers of all experience levels. It is designed to be a sensory-aware, judgment-free environment that supports both first-time and experienced performers.Why It MattersBTCO is more than an open mic. It is helping build a more inclusive arts community by removing barriers and creating opportunities for neurodiverse individuals to share their talents and stories.Gwen’s WorkGwen Harshaw is also a consultant with the International Council on Development and Learning.ICDL is dedicated to advancing human development and is best known as the home of the DIR®/DIRFloortime® model, an evidence-based, relationship-centered approach used to support autistic individuals and others with developmental differences.Learn More and ConnectContact Gwen Harshaw: [email protected]: https://www.facebook.com/bandtogethercentralohio/Local coverage:Uniquely Gahanna – Resident SpotlightBand Together Central Ohio: Autism-friendly open mic held monthly
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146
Your Budget Doesn't Have To Be Complicated The 50-30-20 Budget Rule That Actually Works (Here's Why)
Join us in this episode for an engaging discussion on simple, effective ways to manage your finances, clear misconceptions about budgeting, and boost your financial health with practical tips from work life specialist Susanna Humbert. Discover tools like the envelope system, the 50-30-20 rule, and actionable steps to make budgeting less intimidating and more empowering.Key topics covered:The importance of budgeting and common misconceptionsThe envelope system: digital vs. cashThe zero-based budget and pay-yourself-first strategiesUnderstanding and applying the 50-30-20 ruleTips to track spending without complicated appsSetting financial goals and the importance of saving for emergenciesHow to assess and reduce unnecessary subscriptionsPersonal stories about overcoming financial hurdles and building creditResources available from First Financial Bank for free financial adviceThe upcoming focus on boosting credit and homeownership opportunitiesTimestamps:00:00 - Introduction and setting the stage for financial empowerment02:00 - Technical challenges and solutions for sharing presentations04:00 - Guest introduction and overview of Susanna Humbert's role06:00 - Navigating online tools and resources for budgeting09:00 - The significance of accessible financial education12:00 - Breakdown of the budgeting topics and upcoming series14:00 - Introduction to the envelope and zero-based budgeting methods16:00 - Practical tips on tracking spending with digital tools18:00 - The 50-30-20 rule explained22:00 - The importance of savings and handling unexpected expenses30:00 - Creating realistic budgets and setting achievable goals32:00 - How spending habits can be identified and improved36:00 - Strategies for reducing unnecessary expenses40:00 - The power of saying no and practicing financial discipline44:00 - Tips for boosting credit scores and lowering insurance costs48:00 - Resources from First Financial Bank for homeownership and credit52:00 - Wrap-up, next steps, and future series previewhttps://www.bankatfirst.com/personal.html
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The Secret Ingredient Behind Lighthouse Coves Success: Small Teams Making Big Impact
In this inspiring episode of The DirectLine podcast from Lighthouse Cove, we introduce Destiny Campbell, Lighthouse Cove’s new DSP-U Program Coordinator, whose journey reflects the heart of our mission and the future of the I/DD field. From her beginnings in recreation management to discovering her passion for inclusion and advocacy, Destiny shares how taking a chance led her to a deeply rewarding career.We explore the impact of the DSPU program as a powerful workforce pipeline, offering students real-world experience, mentorship, and the skills to succeed in any path they choose. Destiny reflects on her experience as a skill mentor, the importance of advocacy, and why this field matters now more than ever.Whether you’re a student, professional, or simply curious about making a difference, this episode is a reminder to step outside your comfort zone, embrace new opportunities, and—most importantly—just do the thing.What is DSP-U? DSP-U, proudly facilitated and brought to you by Lighthouse Cove is an educational program dedicated to preparing high school seniors and adult learners for rewarding careers in the Intellectual & Developmental Disabilities field as Direct Support Professionals.Students complete 60 hours of classroom instruction (Lighthouse Cove Certificate of Initial Proficiency), paired alongside 100 hours of internship experiences with I/DD providers. In addition, students demonstrate skills in specific competency areas through the National Alliance for Direct Support Professionals’ (NADSP) E-Badge Academy.→ Accreditation & Recognition:→ Nationally recognized→ Accredited by Ohio's Department of Education→ Serves as an alternative pathway to high school graduation, substituting traditional testing requirements and adding to earned credits.☎ 📧 If interested in learning more about DSP-U, please contact us for more information!Destiny Campbell DSP-U Program [email protected]
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Why This Ohio Innovation Has Governors Paying Attention
A recent discussion highlighted Ohio's leadership in implementing universal changing stations, a significant step in enhancing health measures. This local news segment, featured on nbc4 columbus, showcased how legislators, including Governor DeWine, were presented with a demonstration of these essential universal changing station facilities, setting a precedent for other states.Our Executive Director Bethany Toledo recently appeared on Out N About Columbus to share the story behind Lighthouse Cove. In this segment, Bethany talks about why Lighthouse Cove was created, our mission, and how programs like DSP-U are empowering Direct Support Professionals and making a meaningful impact in the Columbus community. This educational video highlights Ohio's leadership in implementing the universal changing station initiative across the united states, as discussed with the house of representatives. This is a local news update.Paul Jarvis - Executive Director of the Ohio DD CouncilBethany Toledo - Executive Director of Lighthouse Cove, can be reached at [email protected] more about Lighthouse cove here:https://lighthousecove.org/
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ABOUT THIS SHOW
The DirectLine is Lighthouse Cove’s weekly podcast, and hosted by the voices behind the work. Each episode brings you closer to the real stories shaping the I/DD field, featuring DSPs, leaders, students, partners, and advocates.Through honest conversations and powerful storytelling, the DirectLine highlights the impact of our programs, the people driving change, and the relationships that move our mission forward. Whether you’re in the field or connected to the work, this is your inside look at the stories that matter most.
HOSTED BY
Lighthouse Cove
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