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PODCAST · business

The Ecommerce Roadmap

by Susan Bradley: E-commerce Expert

Join Susan Bradley on The Ecommerce Roadmap. Each week, we'll take you behind the scenes of real stores where you're going to learn actionable strategies and tips that will fast-track the growth and profitability of your ecommerce business.An ecommerce podcast for Shopify store owners. A data-driven balance of strategy and actionable tactics to help you build profitable, predictable sales. The goal in every episode: transform you into a marketing-first store owner of a thriving ecommerce business.Susan Bradley is a successful ecommerce entrepreneur and strategist who has built, grown, and sold multiple seven-figure businesses. As the creator of the proven Reliable Revenue® framework, her data-over-feelings approach has helped thousands of store owners build sustainable ecommerce businesses.Join Susan weekly for actionable training including how to grow your Shopify store traffic and revenue, master email marketing with Klaviyo automation, build customer trust using JudgeMe reviews,

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Episodes

  1. 342: How To Get ChatGPT to Recommend Your Products

    Your customers are already asking ChatGPT which products to buy. Right now, either you're the answer or your competitor is. Today, Inner Circle coach and AEO expert Matt Demers breaks down exactly how to get your store recommended by AI. It's the same strategy he uses for his private clients…

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  2. 341: The One Product SEO Strategy That Actually Works

    Think SEO doesn't matter if nobody's searching for your product? I used to think that too. Then I sat down with Matt Demers, SEO expert and our very first male coach in the Inner Circle, and he changed my mind. Matt has spent years growing e-commerce stores through SEO, including helping one…

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  3. 340: Shae grew her Sales 40% Without Ads - you can do it too

    If you only had two hours a day to work on your business…what would you do with them? Shae Miller runs Nobly, a handmade timber decor brand for kids' rooms, around homeschooling three kids and a part-time nursing job. She gets about two hours a day to work, mostly during nap time. In the year…

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  4. 339: From Business Launch to Sold Out - How Lisa did it

    Lisa Simone went from 20 years in PR to selling out her very first inventory order of the Female Founders Journal. She funded it with a Kickstarter, grew it through community, and did it with just one product. In this episode, she shares exactly how she got there and what she's doing to sell out...

  5. 338: How Jessica grew her new customer acquisition by 59% - without ads

    Jessica Stark of Stark Skincare almost walked away from her 15-year-old business after burnout and an injury sent her sales into a 20% decline. In this episode we break down exactly what turned it around and added up to a 27% sales increase and a 59% jump in new customer acquisition. Listen in…

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  6. 337: Ads Stopped Working - Here's What Got Her Sales Growing Again

    There's no better feeling than hitting your stride with Meta ads. Until one day they stop working, and you're left wondering why. That's what happened to Sam Gilhooly. Her new customer acquisition fell off a cliff overnight, and she wasted a fortune chasing it. She panicked, tried a different ads...

  7. 336: This Store Owner Grew Her List by More Than 1,600 Names - and You Can Too

    Stop, collaborate, and listen….Today I'm talking to someone with a small store who grew her email list by more than 1,600 names (and landed 34 brand new customers) using a strategy any one of us can and should use. Listen in and find out how Tina collaborated with other Shopify stores to get big...

  8. 335: How Kristin Doubled Her Art Print Sales In One Year

    A year ago, Kristin didn't think she could ever replace her dentist's income with her art. Now she can see exactly how to get there. In this episode you'll hear about the one pivot that changed everything for this retired-dentist-turned-artist. You'll also hear how she went from "this isn't...

  9. 334: How Jen got 320 new Customers

    What if 80 out of every 100 customers come back and buy again. Sounds like a dream come true, right? But not so fast. Today I'm following up with Jen O'Rourke, owner of Bear and Roo, a made-to-order clothing business. A year ago, Jen had a returning customer rate so high it meant she had a…

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  10. 333: How To Start Investing For Retirement When You're Self-Employed

    If you're like most people, nobody ever taught you how to money. And if you're a store owner, it's even worse — no 401k, no automatic deductions, no HR department setting things up for you. So you keep telling yourself you'll deal with it "once the business is making more." Sound familiar? I…

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  11. 332: Your Ads Manager ROAS is the Wrong Metric

    Ever look at your Meta ads dashboard and think, "My ROAS is great…so why is my Shopify data telling a different story?" Here's the problem: Meta wants you to believe every sale is because of your ad. But that's not the whole story. Today I'm talking with Cathy Hayhurst, our marketing director and...

  12. 331: How to Finally Get Sales on Your Website (Not Just Etsy)

    "It's only the first quarter, and I have already sold as much as last year." One of our Inner Circle members left this comment recently and when I read it, I knew that you would want to know how she did it. Jennifer of Homestyle Fabrics and Furnishings sat down with me in this episode and I want...

  13. 330: From frustration to 475 Orders a Month: How Laura finally Got Traction

    If you've ever found yourself having thoughts like "I'm wasting my time" or worse…"I'm draining money from my family", this episode is for you. Laura Kleber spent years juggling too many products, carrying business debt, and questioning whether to shut it all down. Today she's pulling in 475…

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  14. 329: 3 Things You Must Know Before You Take a Business Loan

    You hit six figures. The orders are coming in. And yet, somehow you still can't pay yourself. If that sounds familiar, this episode is for you. I'm sitting down with Chantal, founder of Oh Color Me, a fast-growing coloring book business that doubled its first-year revenue, and she's pulling back...

  15. 328: How a Handmade Business Owner planned for her best sales ever

    If you've ever felt like you're working yourself into the ground and still going backwards, this episode is going to hit home. Andrea York runs Catch the Fire Worship Flags — a completely handmade, hyper-niche business — and just one year ago she was having her lowest revenue quarter ever,...

  16. 327: How a Maker Scaled Her Sales and Replaced Her Teaching Salary in 4 Months

    What if the key to earning a paycheck from your online store isn't working more hours, but selling smarter? Amanda Whisman did exactly that, growing her sales month over month until she could walk away from her full-time teaching job. Today she's breaking down the strategies that made it…

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  17. 326: Want a better Conversion Rate? Start here.

    If you've ever had a sneaky suspicion that your conversion rate could be better—you're probably right. In this episode, we're sharing two things you can do today to start turning more of your traffic into paying customers. Plus, we reveal the ONE conversion killer we see on nearly every ecommerce...

  18. 325: 3 powerful website fixes to turn more Browsers into Buyers

    You could be sending the right people to your store and still losing them in the first 10 seconds…and not even know it. In this episode, our Conversion Coach Kate Tilbury breaks down exactly why your homepage might be costing you sales, and what a few simple fixes can actually do for your…

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  19. 324: How to Sell Your Art Online: What One Botanical Artist Did to Grow 521%

    What if you woke up one morning, checked your stats, and realized your sales were up 521%...without running a single ad? That's exactly what happened to Wendy Mitchell, a botanical artist who went from relying on festival sales to pay her bills, to building real online sales from her studio in...

  20. 323: Why you're not getting Sales - it's NOT your Conversion Rate

    "What's wrong with my website?" If we had a nickel for every time we heard this question… And it's heartbreaking, because even without seeing your website I can tell you, that's not the reason folks aren't buying. It's something a lot simpler, and a lot more fixable. In this episode I'm talking...

  21. 322: Tired of Starting from Zero Every Month? This free Training will change that.

    Running a business can feel a bit like Groundhog Day. On the first of every month you find yourself staring at your sales goal as if it's looming over you from the top of a very, very steep hill. AGAIN. But what if 75% of your revenue hit your bank account…before a single bill came due? That's...

  22. 321: How To Get Your First Sale From Meta Ads In 90 Days

    If you've ever run an ad campaign on Facebook or Instagram, and walked away feeling like it would have been more productive to just light that money on fire…I have really, really good news for you. You're wrong! This week on the blog and podcast I'm chatting with our social media coach Melissa...

  23. 320: She Started With $4K And A Dream

    If you've figured out how to get sales using just your grit, determination, and possibly sheer force of will…you may be in or approaching a state of burnout. The messy middle can feel draining and endless, but this week I've got some inspiration for you. Becky Youngberry started her quilting...

  24. 319: The Real Reason You Feel Busy But Stuck

    There's a point many store owners reach where they've been working so hard for so long, that they begin to suspect that the light at the end of the tunnel is just…never going to appear. It's a terrible feeling. In this episode I'm talking with Inner Circle coach Melissa about the thing nobody…

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  25. 318: Why More Sales Isn't Fixing Your (ecommerce) Cash Flow Problem

    Have you ever sat down at the end of a rough month, exhausted, head in your hands, and thought… Is it even worth it? Am I ever going to get to the point where I make an income that is aligned with all the work I do? If that's you - I'm talking with profit expert Ciara Stockland about the most...

  26. 317: This Artist Narrowed Her Focus, And Quadrupled Her Sales

    If you're an artist who's ever wondered if your brain just wasn't built for business ownership, this episode is a great demonstration of how all creatives can grow a successful business online. Victoria Mlady of Victoria Bright Home went from burning time & money schlepping across the country...

  27. 316: Website Compliance: How To Protect Your Business

    In the last few months, three members of our community — store owners just like you and me — have faced lawsuits over website compliance. So I sat down with my favorite lawyer, Tannia Ospina, to talk about what you actually need on your website to stay compliant, why it matters more than most of…

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  28. 315: Brandon doubled his sales AND cut ad spend by 90%

    Brandon Love is the founder of Bewilderment.com — a fragrance and art studio in Columbus, Ohio. He started the business at 17 and is now in his 11th year. When tariffs hit last year and his Facebook ad performance collapsed, Brandon came into the Inner Circle looking for a different way forward.…

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  29. 314: Getting Help Vs. Going It Alone

    Bergen Anderson is the founder of Lila Barn Clothing — a Chicago-based brand making bold, colorful clothing for kids and adults who love adventure. She's been in business for 14 years, runs a physical storefront, and recently built a small production team so she can finally focus on the design…

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  30. 313: How Sarah Built a Full-Time Income Selling Her Art Online (Without Ads)

    What if you could build a full-time income selling your art online — no craft fairs, no tent in the rain — just you, your studio, and a strategy that actually works? Sarah Golden is an artist who has been selling her work online for over ten years and has built a full-time business from her…

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  31. 312. Do this and 2x your next Product Launch

    If you're like most store owners I talk to, you probably put a ton of time into finding the perfect product, invest in inventory, get excited about having something new to offer… and then the results are a little underwhelming. And I bet you immediately think: maybe nobody wants this. Maybe the...

  32. 311: The habits I see that lead to success

    Wondering what the difference is between a store owner who feels confident and sees steady growth — and one who's working hard but spinning their wheels? It's usually not a great product or a beautiful website. It's a few simple habits that anyone can learn. Susan shares them all in this episode....

  33. 310: The real reason your sales are unpredictable

    Recently, I've been working with a group of eCommerce owners who have great products. They're probably much like you! They have good weeks - and some not so good weeks - and over time it feels like a lot of effort to get results that are so much less than what you want. And after a while, you…

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  34. 309. Do you have the right traffic? Take these 5 steps and find out.

    Wondering why your sales are stuck—even though you're doing "all the right things"? In this episode, Susan and Melissa walk through how to use your own Shopify and Klaviyo data to figure out if your traffic is the problem… or if it's something else entirely. Here's what you'll learn: ✔️ How to…

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  35. 308. What you need to know about Reliable Revenue

    Reliable Revenue is a once-a-year intensive course focused on building a long-term conversion system to maximize customer lifetime value through email marketing strategies and automations. It does not cover traffic, ads, or SEO but ensures businesses are set up to convert effectively. The program...

  36. 307: Disaster proof your Business - here's how

    Join us in this episode as we explore Sam Gilhooley's remarkable journey from bed rest to business boss. Sam, owner of Magnetics and a student of our Reliable Revenue course, shares what happened when illness took her out of her business for seventeen months. Listen in and find out: 💪 How Sam...

  37. 306: Jen Isn't Making Enough Profit

    What if the problem isn't profit—but sales? In this episode, I sit down with Inner Circle member Jen, who's wondering if her business is worth continuing. She's doing the work. She's tracking her numbers. But she's not making enough money to justify the effort—and she's seriously questioning...

  38. 305: Here's The Advice That Changed Everything For Shelley

    In this episode, Susan talks with Inner Circle member Shelley Sandford about what it actually looks like to build momentum when you're starting from zero. Shelley joined the program before she even launched her website, followed the process, asked for help when she got stuck, and made a key...

  39. 304: Here's How A Maker Gets Set Up For Consistent Sales

    Sara's built a solid foundation for her handmade business. Now, she's ready to cut back on in-person shows and grow her online sales. But how do you go from "everything's set up" to actually seeing consistent revenue? This episode is a fly-on-the-wall coaching call where we map out a clear…

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  40. 303. A step by step plan to double Louise's email list

    Louise Buckley grew her list by nearly 2,000 in five months—and now she's on track to hit 10,000 by year-end using simple, strategic moves. In this episode, Louise shares how she's growing her boutique clothing business with intention. From turning a broken receipt printer into an email-capture...

  41. 302: 73% Of Valerie's Sales Are From Email. Here's Her Next Best Move

    Valerie DeVito has her email system dialed in, her products are flying off the shelves, and her conversion rate is solid. So why aren't her sales growing? In this coaching session, we dig into the one thing she's been missing—and walk through the simple, repeatable strategies that will help her...

  42. 301: Melanie's Reliable Revenue System Works. Here's How She's Going To Double Her List

    What if nearly half your sales came from email—without running lead ads or chasing every marketing trend? In this episode, Susan sits down with Melanie, the founder of Beads in Style. Melanie has completed Reliable Revenue three times, and the backend she's built reflects it—clean data, strong...

  43. 300: Handmade Business? See How Janine Will Double Her Online Sales

    What if the key to scaling your handmade business isn't launching more products—but doing less, better? In this episode, Susan chats with Janine Duguid, the founder of Wheat & Wildflower, a Canadian kidswear brand that's growing fast—without paid ads. They dive into how Janine doubled her online...

  44. 299: Ellie's Sales Are Great; How Does She Make More Profit?

    Are you still spending your time on something you told yourself you'd stop doing a year ago? That's where Ellie Lum found herself. She runs Klum House, a multi six-figure business with a growing audience and a solid product line. But now she's looking to create more profit—and more space—so she…

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  45. 298: Christina's Transitioning From In-Person to Online Sales. Here's How.

    How do you grow a handmade, one-of-a-kind product business—without drowning in shipping, customer service, or content creation? That's what we unpack in this coaching call with Christina Archila of La Chaka. After finding in-person success at one of the best markets in D.C., Christina moved her...

  46. 297: Louise Is Getting Sales. How Does She Build A Profitable Business?

    Louise Middleton isn't guessing her way to sales—she's built a system that works. Three months after completing Reliable Revenue, her email flows and campaigns are bringing in consistent orders. So now what? In this episode, we walk through what it really takes to grow a profitable…

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  47. 296: How to 2X Hayley's Shopify Sales

    Hayley runs a beautiful bath and body store in northern Michigan and, like a lot of retailers, her in-store sales are strong but her online channel is lagging behind. Her big goal? Get her online sales to match her brick-and-mortar sales by the end of the year. In this episode, you'll hear us...

  48. 295: Here's Why You're Probably Doing Better Than You Think

    This episode digs into a common (and costly) mindset trap: believing you're behind when you're actually on track. Susan and long-time Inner Circle coach Melissa unpack the survey results from hundreds of ecommerce founders—and what it revealed about how people think about coaching, success, and...

  49. 294: Here's How You Can Get Sales in December

    December doesn't have to be a slow month—or a stressful one. In this episode, Susan and Melissa share a simple, ready-to-use plan that helps you finish the year strong, stay visible, and still take time off for the holidays. You'll learn: How to pick your holiday shipping cutoff date Why…

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  50. 293: Generate weekly income with this simple strategy

    In today's episode, I'm chatting with one of our incredibly generous Inner Circle members, Linda Gernert, who is sharing her genius marketing strategy that has her audience coming back every single week. Linda's approach is repeatable, scalable, memorable, and most importantly—profitable. Here's...

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ABOUT THIS SHOW

Join Susan Bradley on The Ecommerce Roadmap. Each week, we'll take you behind the scenes of real stores where you're going to learn actionable strategies and tips that will fast-track the growth and profitability of your ecommerce business.An ecommerce podcast for Shopify store owners. A data-driven balance of strategy and actionable tactics to help you build profitable, predictable sales. The goal in every episode: transform you into a marketing-first store owner of a thriving ecommerce business.Susan Bradley is a successful ecommerce entrepreneur and strategist who has built, grown, and sold multiple seven-figure businesses. As the creator of the proven Reliable Revenue® framework, her data-over-feelings approach has helped thousands of store owners build sustainable ecommerce businesses.Join Susan weekly for actionable training including how to grow your Shopify store traffic and revenue, master email marketing with Klaviyo automation, build customer trust using JudgeMe reviews,

HOSTED BY

Susan Bradley: E-commerce Expert

Produced by Susan Bradley

Frequently Asked Questions

How many episodes does The Ecommerce Roadmap have?

The Ecommerce Roadmap currently has 343 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is The Ecommerce Roadmap about?

Join Susan Bradley on The Ecommerce Roadmap. Each week, we'll take you behind the scenes of real stores where you're going to learn actionable strategies and tips that will fast-track the growth and profitability of your ecommerce business.An ecommerce podcast for Shopify store owners. A...

How often does The Ecommerce Roadmap release new episodes?

The Ecommerce Roadmap publishes regularly with 343 episodes available. Check the episode list for the typical release schedule.

Where can I listen to The Ecommerce Roadmap?

You can listen to The Ecommerce Roadmap on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts The Ecommerce Roadmap?

The Ecommerce Roadmap is created and hosted by Susan Bradley: E-commerce Expert.
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