PODCAST · health
The Exam Room
by Dr. Rhiannon Winsor
The Exam Room brings you real conversations about value-based care, patient-centered health, and improving outcomes. Join experts and frontline leaders each week as they share strategies, challenges, and innovations shaping the future of care delivery. Perfect for providers, health administrators, and anyone passionate about healthcare transformation.🎧 New episodes every Wednesday.
Episodes
-
The Human Skills for the Future Episode 2: Optimism Is a Skill, with Emma Sue Prince
What does optimism actually mean when life is difficult? In Episode 2 of The Exam Room's four-part conversation with Emma Sue Prince, author of Seven Skills for the Future, Dr. Rhiannon Winsor explores the difference between optimism and positive thinking. Emma explains how our natural negativity...
-
The Human Skills for the Future Episode 1: You Can Change More Than You Think with Emma Sue Prince
What if the qualities we think define our personality—optimism, resilience, adaptability, empathy, and creativity—aren't fixed traits, but skills we can develop? In the first episode of this four-part series, Dr. Rhiannon Winsor sits down with Emma Sue Prince, author of Seven Skills for the…
more -
Permission To Laugh Episode 3: Play, Timing Is Everything with Kathy Klotz-Guest
What happens when humor doesn't land? In the final episode of Permission to Laugh, Kathy Klotz-Guest and Dr. Rhiannon Winsor talk about the importance of timing, context, and knowing when humor simply isn't the right choice. Kathy explains how to recognize when someone is too upset or overwhelmed...
-
Permission To Laugh Episode 2: Play, Vulnerability & Connection with Kathy Klotz-Guest
What does it take to create a workplace where people feel safe enough to play, experiment, make mistakes, and be human? In Episode 2 of Permission to Laugh, Kathy Klotz-Guest joins Dr. Rhiannon Winsor to explore the relationship between humor, play, psychological safety, vulnerability, and...
-
Permission To Laugh Episode 1: Why Humor Is More Than a Joke with Kathy Klotz Guest
What if humor isn't really about being funny? In the first episode of Permission to Laugh, Kathy Klotz-Guest joins Dr. Rhiannon Winsor to rethink what humor means—especially in healthcare. Kathy shares how her parallel careers in technology and comedy taught her that humor isn't just…
more -
Beyond the Chart Episode 3: Bridging the Gap
What happens when the communication between patients and providers doesn't quite line up? In the final episode of The Exam Room: Beyond the Chart, Dr. Rhiannon Winsor and patient advocate Christina Owen explore the communication gaps that can exist between patients and their healthcare teams—and...
-
Beyond the Chart Episode 2: The Variable is the Patient
In Episode 2 of The Exam Room: Beyond the Chart, Dr. Rhiannon Winsor and patient advocate Christina Owen explore how a patient's home environment, health literacy, medications, finances, and support system can dramatically affect their ability to manage their health. Christina shares what she's...
-
Beyond the Chart Episode 1: Seeing the Whole Patient with Christina Owen, RN
What happens when we look beyond the medical chart and see the person behind it? In this episode of The Exam Room, Dr. Rhiannon Winsor talks with registered nurse and patient advocate Christina Owen about the importance of understanding patients as whole people. Christina shares how her work in...
-
The Work Matters Part 4: Everything is Connected with Dr. Eric Black
In the final episode of this special series, Dr. Eric Black explores the connection between oral health and overall health, explaining why what happens in the mouth can affect the rest of the body. He discusses prevention, early intervention, and the important role oral healthcare providers can...
-
The Work Matters Part 3: Care Without Barriers with Dr. Eric Black
What keeps people from getting the care they need? Sometimes it's cost. Sometimes it's transportation. And sometimes, it's something harder to see—fear, past experiences, or simply not feeling comfortable or welcome when you walk through the door. In Episode 3 of The Exam Room, Dr. Eric Black...
-
The Work Matters Part 2: Every Interaction with Dr. Eric Black
What if one of the most important tools in healthcare isn't technology—but time? In Episode 2 of this special series, Dr. Eric Black and Dr. Rhiannon Winsor explore the power of being fully present with patients. They discuss why active listening, empathy, and genuine human connection are…
more -
The Work Matters Part 1: Called to Care with Dr. Eric Black
What inspires someone to dedicate their career to serving others? In the first episode of this special series, Dr. Eric Black joins The Exam Room to share the experiences that shaped his journey into dentistry and public health. From serving Native American communities through the United States...
-
The Human Side of Value-Based Care Part 4: Building Better Healthcare with Pamela Knowlton, RN
What does the future of healthcare look like? In the final episode of this four-part conversation, Dr. Rhiannon Winsor and RN Pamela Knowlton explore practical solutions for creating a more connected, compassionate healthcare system. From integrated care teams and patient education to leadership...
-
The Human Side of Value-Based Care Part 3: Keeping the Human Touch with Pamela Knowlton, RN
Healthcare is changing faster than ever—but should technology replace human connection? In Part 3 of this special four-part series, Dr. Rhiannon Winsor and RN Pamela Knowlton discuss clinician burnout, workforce shortages, and the growing influence of artificial intelligence in healthcare.…
more -
Beyond the Numbers: Building Relationships That Improve Care with Pamela Knowlton, RN
What if the best way to improve healthcare outcomes isn't adding more metrics—but building stronger relationships? In Part 2 of this four-part conversation, Dr. Rhiannon Winsor and RN Pamela Knowlton explore why prevention begins with trust, why patients should be engaged before they become high...
-
The Human Side of Value-Based Care Part 1: People Before Metrics with Pamela Knowlton
What happens when healthcare becomes more focused on metrics than people? In this episode of The Exam Room, Dr. Rhiannon Winsor sits down with experienced RN and case manager Pamela Knowlton to explore the growing tension between productivity, quality metrics, and truly patient-centered care....
-
Leading Healthcare Transformation: Supporting Clinicians and Improving Care with Dr. Satya Sarma
What role do healthcare leaders play in the success of value-based care? In the final installment of this three-part series, Dr. Rhiannon Winsor continues her conversation with Dr. Satya Sarma, Medical Director at Arizona Best Care Network, exploring the leadership principles that drive…
more -
The 20/80 Rule: Focusing on Patients Who Need Us Most
What if one of the most effective ways to improve healthcare outcomes isn't treating more patients, but focusing more attention on the patients who need it most? In Part 2 of our conversation with Dr. Satya Sarma on The Exam Room, we discuss one of the most important realities of value-based…
more -
The Patient at the Center: Understanding Value Based Care with Dr. Satya Sarma
In Part 1 of this special series, Dr. Rhiannon Winsor welcomes Dr. Satya Sarma to discuss the foundation of value-based care and why it represents a fundamental shift in how healthcare is delivered. Drawing from his experience as a physician, healthcare executive, and public health leader, Dr....
-
Have We Served Our Patients Well? with Geneva Miller
In the final episode of this three-part series, Dr. Rhiannon Winsor and Geneva Miller explore what healthcare can learn from high-touch, personalized care models — especially when supporting patients and caregivers navigating chronic illness, cognitive decline, and complex care journeys. Drawing...
-
Education is More Than Information with Geneva Miller
In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor continues the conversation with Geneva Miller, founder of Equipped Healthcare Solutions, about why traditional patient education methods are falling short in modern healthcare. From laminated handouts and rushed appointments to health...
-
The Grief Process Starts with the Diagnosis - with Geneva Miller
In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with nurse educator and Equipped Healthcare Solutions founder Geneva Miller to explore one of the most overlooked challenges in healthcare: patient understanding. Drawing from more than 14 years in nursing, dialysis care…
more -
Supporting New Nurses Before They Walk Away with Heidi Sanborn
Why do so many nurses leave during their first year? In this episode, Dr. Rhiannon Winsor speaks with nurse leader Heidi Sanborn about the growing challenges facing new nurses as they enter the workforce. They discuss burnout, workplace pressures, gaps between academic training and clinical...
-
Supporting New Nurses Before They Walk Away with Heidi Sanborn
Why do so many nurses leave during their first year? In this episode, Dr. Rhiannon Winsor speaks with nurse leader Heidi Sanborn about the growing challenges facing new nurses as they enter the workforce. They discuss burnout, workplace pressures, gaps between academic training and clinical...
-
From Insight to Impact: A Mid-Year Reflection on Value-Based Care
In this short mid-year check-in, The Exam Room reflects on the conversations that have shaped the podcast so far this year—and the common thread connecting them all: a commitment to value-based care. From care coordination and patient engagement to data-driven decision making and team-based care,...
-
If Value Based Care Works... Why Isn't Everyone Using It? with Dr. Ben Schwartz
If value-based care represents better care… why isn't it standard for every patient? In Part 2 of this Exam Room Podcast series, Dr. Rhiannon Winsor continues her conversation with Dr. Ben Schwartz, exploring the deeper challenges behind value-based care adoption. This episode dives into…
more -
Value Based Care: Promise vs Reality with Dr. Ben Schwartz
Is value-based care actually working—or is it falling short of expectations? In Part 1 of this two-part Exam Room Podcast series, Dr. Rhiannon Winsor sits down with Dr. Ben Schwartz, a former orthopedic surgeon turned healthcare leader, to take a critical look at value-based care in practice.…
more -
From Metrics to Meaning: Rethinking Healthcare Measurement with Kathy Letendre
Are we measuring the right things in healthcare—or just the easiest things to track? In Part 2 of this Exam Room Podcast series, Dr. Rhiannon Winsor continues her conversation with healthcare advisor Kathy Letendre, diving into the critical difference between outputs and outcomes. This episode...
-
What Healthcare Gets Wrong About Transformation with Kathy Letendre
What does real transformation in healthcare actually look like? In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with healthcare advisor and former executive Kathy Letendre to challenge a common assumption: that improvement comes from quick fixes and rapid change. Instead,...
-
Building Better Systems for Frontline Healthcare Workers with Joslyn Mikeworth
In the final episode of this three-part series, The Exam Room concludes its conversation with Joslyn Mikeworth, a community health worker at Canyonlands Healthcare, with a focus on growth, accountability, and what it takes to create better systems for frontline healthcare workers. Building on...
-
The Importance of Being Heard in Healthcare - With Joslyn Mikeworth
In Part Two of this three-part series, The Exam Room continues its conversation with Joslyn Mikeworth, a community health worker at Canyonlands Healthcare, exploring the realities of advocacy and workplace culture on the frontlines of healthcare. Joslyn shares candid experiences navigating...
-
The Frontline of Care: Stories from a Community Health Worker
In this episode of The Exam Room, Dr. Rhiannon Winsor sits down with Joslyn Mikeworth, a community health worker at Canyonlands Healthcare, to explore what it's really like to work on the frontlines of rural healthcare. Joslyn shares her journey through multiple healthcare roles — from CNA to...
-
Why Nurses Are Leaving — And What We Can Do About It with Heidi Sanborn
In this episode of The Exam Room, Dr. Rhiannon Winsor sits down with Heidi Sanborn, clinical professor at the Edson College of Nursing and Health Innovation at Arizona State University, to explore one of the most pressing challenges in health care today: nurse retention and burnout. Drawing from...
-
Medicaid Unwinding and the Future of Community Health Centers
In the final episode of this three-part series, The Exam Room concludes its conversation with Jessica Yanow, president and CEO of the Arizona Alliance for Community Health Centers. This episode focuses on Medicaid unwinding, coverage retention strategies, and what health centers have learned from...
-
The Future of Community Health Centers, Part 2: Partnerships and Innovation with Jessica Yanow
In Part Two of this three-part series, The Exam Room continues its conversation with Jessica Yanow, president and CEO of the Arizona Alliance for Community Health Centers. This episode focuses on the growing importance of partnerships and innovation in strengthening community health. Jessica...
-
The Future of Community Health Centers, Part 1: Policy and Workforce with Jessica Yanow
In Part One of this three-part series, The Exam Room welcomes back Jessica Yanow, president and CEO of the Arizona Alliance for Community Health Centers, for a deeper conversation about the forces shaping primary care in Arizona and across the country. This episode focuses on the evolving policy...
-
Why Health Care Payment Models Shape Patient Outcomes
In the final part of this three-part series, The Exam Room concludes its conversation with Dr. Mary O'Connor, orthopedic surgeon and national leader in prevention-focused, value-based musculoskeletal care. This episode explores the structural and financial realities shaping health care delivery…
more -
Why Behavior Change Starts With Emotion, Not Information with Dr. Mary O'Connor
In Part Two of this ongoing series, The Exam Room continues its conversation with Dr. Mary O'Connor, orthopedic surgeon and national leader in prevention-focused, value-based musculoskeletal care. This episode explores why patients are often more influenced by the experiences of other patients…
more -
The Missing Piece in Health Care: Behavior, Community, and Prevention
In today's health care system, medical care often begins after people are already in pain — but research shows that medical treatment accounts for only a small fraction of what actually determines health. In Part One of this multi-part conversation, The Exam Room welcomes Dr. Mary O'Connor,...
-
Patient Agency, Access, and the Future of Care with Dr. Ami Bhatt
How do health systems move from adopting digital tools to building strategies that truly last? In the final episode of this three-part Exam Room Podcast series, Dr. Rhiannon Winsor concludes her conversation with Dr. Ami Bhatt, cardiologist and Chief Innovation Officer at the American College of...
-
Can Technology Help Health Care Feel Human Again? with Dr. Ami Bhatt
Is technology pulling health care away from human connection — or helping us get back to it? In Part Two of this three-part series on The Exam Room Podcast, Dr. Rhiannon Winsor continues her conversation with Dr. Ami Bhatt, cardiologist and Chief Innovation Officer at the American College of...
-
Prescribing Time: Rethinking Health, Prevention, and Digital Care
What happens when digital innovation meets human-centered care? In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with Dr. Ami Bhatt — cardiologist and Chief Innovation Officer at the American College of Cardiology — to explore the evolving role of digital health and what it...
-
From Pandemic Fix to Permanent Care: How to Do Telehealth Right
Telehealth is no longer just a temporary solution—it's a permanent part of modern healthcare. In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with telehealth and workflow expert Christian Milaster to explore how health centers can move beyond "bolted-on" virtual visits and...
-
From Shame to Support: A Better Approach to Patient Behavior Change
In Episode 3 of our health literacy series, Dr. Rhiannon Winsor and Dr. Catina O'Leary explore what it really takes for healthcare leadership to support clear communication and meaningful behavior change. Dr. O'Leary shares why health systems often struggle to prioritize health literacy, how...
-
Beyond Reading Levels: Redefining Health Literacy for Connection and Trust
Health literacy is not about reading level, it's about relationships, understanding, and trust. In this powerful episode of The Exam Room Podcast, Dr. Rhiannon Winsor and Dr. Catina O'Leary, President and CEO of Health Literacy Media, discuss how true health literacy starts with empathy and...
-
Health Literacy Starts at the Front Door: Dr. Catina O'Leary on Clear Communication
In this first episode of our new series on health literacy, Dr. Rhiannon Winsor speaks with Dr. Catina O'Leary, President and CEO of Health Literacy Media. Dr. O'Leary shares her inspiring journey from social work and behavioral research to leading a global nonprofit dedicated to making…
more -
Dinner and a Show: Building Genuine Rapport with Patients
In this episode of The Exam Room Podcast, Dr. Andy Mayberry joins Dr. Rhiannon Winsor to discuss what it really takes to build rapport with patients. Using his signature "dinner and a show" philosophy, Dr. Mayberry explains why medicine isn't just about getting the diagnosis right — it's also…
more -
Closing Care Gaps: How Data and Teamwork Improve High-Risk Patient Outcomes
In this follow-up conversation with Dr. Andy Mayberry, a longtime rural family physician with Chiricahua Community Health Centers, we explore how to close care gaps and strengthen care for high-risk patients through better data, communication, and teamwork. Dr. Mayberry explains why annual…
more -
Prevention in Practice: Managing High-Risk Patients with Dr. Andy Mayberry
In this insightful episode, Dr. Rhiannon Winsor sits down with Dr. Andy Mayberry, a longtime family physician at Chiricahua Community Health Centers, to explore the art and science of managing high-risk patients. From chronic disease and smoking cessation to care coordination and patient…
more -
From Webside Manner to Innovation Maturity: Making Change Stick in Health Care
In this powerful follow-up episode, Christian Milaster returns to discuss the Innovation Adoption Maturity Model, a systems-level approach that helps health centers understand where they are, where they're going, and how to get there. He and Dr. Winsor dive deep into what it takes to truly adopt...
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
The Exam Room brings you real conversations about value-based care, patient-centered health, and improving outcomes. Join experts and frontline leaders each week as they share strategies, challenges, and innovations shaping the future of care delivery. Perfect for providers, health administrators, and anyone passionate about healthcare transformation.🎧 New episodes every Wednesday.
HOSTED BY
Dr. Rhiannon Winsor
Loading similar podcasts...
Frequently Asked Questions
How many episodes does The Exam Room have?
The Exam Room currently has 76 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Exam Room about?
The Exam Room brings you real conversations about value-based care, patient-centered health, and improving outcomes. Join experts and frontline leaders each week as they share strategies, challenges, and innovations shaping the future of care delivery. Perfect for providers, health administrators,...
How often does The Exam Room release new episodes?
The Exam Room has 76 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to The Exam Room?
You can listen to The Exam Room on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Exam Room?
The Exam Room is created and hosted by Dr. Rhiannon Winsor.
URL copied to clipboard!