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The Experience Strategy Podcast

The Experience Strategy Podcast

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The Experience Strategy Podcast is a business podcast hosted by Dave Norton, Aransas Savas, and Joe Pine. It has 128 episodes, with the latest published April 2026.

With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.

business ·en ·128 episodes

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Title
1

AI Twins and the Future of Research

2

Something Big Is Happening — And Experience Strategists Need a Point of View on AI

3

It's Launched! The Story Behind the Transformation Economy Book

4

The Big, Transformational, Business of Longevity

5

What Sam Altman's Code Red Says About The Future of AI

6

The Ultra-Rich No Longer Want Luxury Goods, They Want Purpose

7

Remaking the Premium Movie Experience

8

The Amusement Episode: Can Travis Kelce Save Six Flags?

9

High Point University, The Transformational Education Example for Schools of the Future

10

Is PWC Redefining Customer Experience/CX ? We Hope So

11

What's Your Point of View: Insights from Arival 25 and The Collaboratives

12

Lessons About Customers and Experiences from Uber's New Advertising Campaign

13

Pop Mart: A Case Study in Consumer Engagement

14

What Can Lil' Miquela and Mia Zelu Teach Experience Strategists About Trust?

15

The Price of Magic: Disney's Tiered System and the Middle Class

16

Did Saks Global Make a $600 Million Mistake With It's Personalization Platform?

17

Is the Movie Theater Industry About to Rebound? Why Yes, and its Because of Movies

18

The Next 15 Years Will NOT Be Hell and Experience Strategists Can Lead the Way

19

Admissions and Subscriptions: Navigating the Future of Travel in Italy

20

From Department Stores to Apartment Stores: Printemp Shows Up in Manhattan

21

The New Profit Model in Sports: The Atlanta Braves' Experience Strategy

22

What Integration Therapies in Silicon Valley Have to Do with the Transformation Economy

23

Robert Fabricant on AI and Design for Cognitive Decline

24

New Release Shows that Airbnb is Serious About In-Destination Experiences

25

Fashion Group Zara is Introducing Travel Mode

26

The Wall Street Journal on the Value of Getting People to Spend More Time with Your Brand

27

Free Advice for Tony Bates at Genesys on Empathy and AI

28

The Transformation Economy Book is Final!

29

What HBR Missed About Taylor Swift's Genius

30

Weight Watchers is in the New York Times

31

Cracker Barrel is in the Wall Street Journal | May 6, 2025

32

Scheels is in the Washington Post

33

How to Stay Customer-Centric During Economic Downturns with Blake Morgan

34

Integrating Experience into Corporate Vision with George Barnett of the Strategy Toolkit

35

Creating Time Well Spent in Communities with Feverbee Founder and Enterprise Community Strategist, Richard Millington

36

Creating Purpose-Driven Experiences with Sarah Dusek

37

Leveraging Transformational Travel to Drive Relevance and Impact at Sierra Club

38

The Power of Situational Markets in Experience Strategy

39

Enhancing Customer Experiences with Driving Business Value with AR/VR

40

Situational Markets and Employee Experiences with Steve Usher of The Experience Designers Podcast

41

The Keys to Employee Engagement with the RecogNATION Podcast

42

Experience Strategy in the Educational Journey with the Founders of [YELLOWCAR]

43

Bringing CX to Associations and Membership Organizations with Brian Edwards, CP of Membership at AAFP

44

The Future of Behavior Change: How Suggestic is Transforming Wellness Journeys

45

Revisited - How to Lead CX Transformation and Drive Customer-Centric Leadership

46

Unlocking the Customer Value Chain

47

How Empathy Can Save Your Business with Dr. Natalie Petouhoff

48

Redefining Leadership in the Experience Era

49

People Helping People: How CEO Lee Roquet Leads with an Experience Mindset

50

Redefining CX in Education with Craig Langlois

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