Skip to content
The Forward Podcast with SmartOSC podcast artwork

PODCAST · business

The Forward Podcast with SmartOSC

by SmartOSC

In a world where technology intertwines with every aspect of our lives, how do industry experts and leaders plan to navigate forward? Explore bold moves and strategies for success amid constant disruption. Learn the ideas, behaviors, tools, and trends they'll leave behind, and those they'll carry forward to shape the future of work, life, and leadership.With 18 years in operation, SmartOSC is an award-winning digital commerce agency of 1,000+ experts, across seven countries including Vietnam, Australia, Singapore, Japan, Thailand, the US, and the UK. Check out our website: smartosc.com

Publisher-supplied feed metadata · PodParley refreshed Nov 3, 2025 · Source feed

Episodes

  1. S3 Episode 11: Building People, Stories, and Impact: James Rhee on Leadership and Life

    “If you want a family, you should have a family. I hope your kids work at the company one day.” – James C. Rhee We couldn’t have asked for a more inspiring guest to The Forward Podcast than James C. Rhee - CEO, Founder, Author, Educator, and Private Equity Investor. He’s helped transform iconic...

  2. Rethink Inclusion in Finance: Why Inclusive Design Is the Smartest Bet in Fintech - Samantha Lee

    🎙️"If you don't have diversity in lived experiences, we're going to start to perpetuate by an infinite magnitude the inequalities that already exist in the system.” We met Samantha at Money 20/20 Bangkok and knew we had to bring her onto the show. In this conversation she challenges assumptions,...

  3. Season Finale with Clive Grinyer: Redesigning Your Thinking

    Link to buy the book! Redesigning Thinking: How Service Design is Solving Our 21st Century Challenges https://www.amazon.com/Redesigning-Thinking-Service-Solving-Challenges/dp/3111392821 💡 “When we make a decision, we are in fact designing. And if we are making that decision without considering...

  4. Rethink What Your Money Can Do: The Business of Change Brands with Chris Baker

    What if rethinking your shopping list could change the world? In this episode of The Forward Podcast: Rethink, @AzizaOBeirne is joined by @ChrisBaker, award-winning strategist, social entrepreneur, and author of Obsolete: How Change Brands Are Changing the World. Chris is the driving force…

    more
  5. Rethink Finance in Asia: What Needs to Change? (Money20/20 Special Part 2)

    Finance in Asia is moving fast. But is it moving in the right direction? Right now, too many fintech solutions are built for the top of the pyramid , for people with stable incomes, credit histories, and easy access to financial services. That leaves millions excluded and opens the door for...

  6. Rethink the Future of Money: 20(ish) Minutes from Money 20/20 Asia That Made Us Rethink (Part 1)

    3 days. 200 of Asia’s most influential tech leaders, banks, startups, retailers, regulators, and creators, all under one roof to talk about where the future of fintech is heading. Thousands of guests. One big question: What made you rethink? We went floor to floor at @Money20/20 Asia, one of the...

  7. Rethink the Algorithm - It’s Time to Challenge the Stories We’re Sold with Shawn Lim

    What does it really mean to rethink not just technology — but the culture behind it? In this episode, we talk to Shawn Lim, a journalist-turned-solopreneur whose work now lives at the intersection of identity, media, and digital transformation. After more than a decade reporting on adtech, agency...

  8. Rethink Digital Fashion - The Problems Retail Still Doesn’t Solve for Customers

    Flat websites. Frustrating Size Guides. Endless scrolling. Overwhelmed customers. While it seems everything else has evolved around us, in 2025, online hopping still hasn’t caught up with consumer needs. To kick off our Rethink series, we speak to Olivia Lee. Olivia is the founder of LIVVIUM, a...

  9. New Season Trailer: The Forward Podcast: Rethink

    When the old answers don't fit, it’s time for new questions. New season coming soon:🎙The Forward Podcast: Rethink! A lot of the problems we’re trying to solve today are built on assumptions that no longer fit. We’re asking: What’s overdue for a rethink? Instead of rushing to solutions, we're...

  10. From Fairydust to Impact: The Future of the CTO Role - Cut The Onion Episode 6

    In this episode, we’re peeling back the layers with Rebecca Parsons — Board Member, Author, Speaker, and Former CTO Emerita of Thoughtworks! As a long-term tech devotee, Rebecca has left her mark across academia, government research, nonprofits, startups, manufacturing, and massive enterprises....

  11. R&D’s Future: Co-Ownership, Creativity, and Observability at the Core - Cut The Onion Episode 5

    In this episode, we’re peeling back the layers with @CharityMajors, CTO and Co-Founder of @Honeycomb.io, the pioneers of observability for complex systems. Charity’s career has been built on designing and managing massive distributed systems at Parse (acquired by Facebook), Facebook, and Linden…

    more
  12. The Gift of Connection: How Value-Based Frameworks Shape Technical Success - Cut The Onion Episode 4

    Today, we're peeling back the layers with Philip Gill, CTO at SmartBox Group - the number one experience #gift provider in Europe, selling millions of gifts every year!! From #QualityAssurance to #CTO, it's a road less traveled, but it comes with incredible stories and perspectives. These stories...

  13. How Kindness Always Wins: Core Leadership Principles with Florian Pasquier, CTO at Carma | Cut The Onion Episode 3

    In this episode, we’re peeling back the layers with Florian (Flo) Pasquier, CTO at Carma. From engineer to co-founder and CTO, Flo’s career has been filled with eye-opening twists, turns, and valuable lessons! We’ll be getting a front-row seat to his brilliant mind and experiences and hearing…

    more
  14. Less Trust, More Truth: Getting to the Core of the Cardano Foundation - Cut The Onion, Episode Two

    “We cannot solve a misuse of trust in people with blockchain technology. But I think what we can solve is the trust in systems challenge.” Today, we're peeling back the layers with Sebastian Bode, The VP of Engineering at the Cardano Foundation. Sebastian turned his childhood dream job at Ubisoft...

  15. Lessons Learned From 1,000 CTO Stories with Joel Beasley - Cut The Onion Episode One

    In this premiere episode of our brand-new mini-series Cut The Onion, we're kicking things off by sitting down with Joel Beasley, the creator of @ModernCTO (ModernCTO.io) Joel Beasley is somewhat of a CTO whisperer - he’s interviewed almost 1,000 CTOS since releasing his book ‘Modern CTO’ and...

  16. International Podcast Day - Advice To My Future Self

    If you could speak to your future self, what advice would you offer? That’s the question we've been asking our guests this season. To celebrate #InternationalPodcastDay, we’re wrapping up this season with a special compilation of sage advice from our brilliant lineup! From savoring the wins, and...

  17. S3 Episode 10: Thriving or Surviving? Why the ROI of Human Connection Is Crucial for the Future of Work with Emily Hinks

    Are traditional office cultures meeting their end? What happens when you start investing in the ROI of Human Connection? (Spoiler alert: great things will happen!) In this episode of #TheForwardPodcast, we're joined by Emily Hinks, founder and CEO of Mischief Makers. She’s shaking up the Future…

    more
  18. S3 Episode 9: Authenticity & Trust: The Past, Present, and Future of Transformation and Leadership with Terry O’Connor (OBE)

    “We have to leave behind the fear of what might go wrong and replace that with the opportunity of what happens if it goes right.” We’re so happy to have Terry O’Connor OBE on this episode of #TheForwardPodcast! With over 20 years of experience transforming global businesses and a track record…

    more
  19. S3 Episode 8: The Food Industry Needs to Adapt to a New Reality: Problem-Solving for The Future of Food with Andre Menezes

    Click here to VOTE for us at the Asia Podcast Awards with Radio Info and Radio Days: https://lnkd.in/gVCdHQug We'd be so grateful for your votes in two categories 1. Best Interview Podcast (The Forward Podcast) 2. Best Money and Business Podcast (The Forward Podcast) Thank you!! Now, enough about...

  20. S3 Episode 7: Why Your Next Big Competitor Could Be Your Own Customer: The Future of Virtual Natives with Catherine D Henry

    “Brands are challenged when it comes to #Web3 concepts, #metaverseplatforms, and #gaming. But guess what? That's your job. Brands need to pay more attention to this.” In this exciting episode, we dive into the world of emerging technologies with Catherine D. Henry, a pioneer in spatial computing...

  21. S3 Episode 6: How New Retail & Business Models Will Drive the Future of Logistics and Supply Chains

    Supply chain logistics is a messy place right now. So what does the future hold? When it comes to transformation and digital development the Supply Chain industry is one of the slowest sectors to progress, so we’ll be speaking to someone who has spent two decades frivolously learning and seeking…

    more
  22. S3 Episode 5: Pushing Boundaries for Success & How to Authentically Connect with Natalie Dau

    “I'm a true believer that you can't force an audience.” How can brands navigate unpredictable times when connecting with their audience? By staying true to yourself, letting go of vanity, being authentic, and cutting out the BS (Bullshit)! In this episode of The Forward Podcast from SmartOSC, we...

  23. S3 Episode 4: The Future of Banking - SCBX & The Pathway to Making AI Change A Real Change

    “Banking business used to be low risk and low return. But we don't believe it's going to stay like that.” What rewards await those brave enough to swim against the current? We explore this question further while speaking to Dennis Trawnitschek, the CTO of SCBX. SCBX is described as the mothership...

  24. S3 Episode 3: Using Data & Insights for Profit: What's Now and Next for Southeast Asia with Simon Torring

    After 10 years of rocket growth within the eCommerce space, businesses are asking how they can become more profitable. Effective data is a start. But as more and more technologies and tools emerge that promise businesses the world, it is more important than ever to ensure that you are using…

    more
  25. S3 Episode 2: What's Next for MarTech? Debunking Myths & Navigating Transformation with Andy Chang

    What does it take to truly transform yourself and your organization from the inside out? Being completely honest with yourself is a start. And who better to share their honest stories of progression than our next guest? Andy Chang has spent the last two decades working with global organizations…

    more
  26. S3 Episode 1: The Limitless Possibilities of IoT in Thailand with Mint Kaewmanorom

    Mint Kaewmanorom lives a life filled with curiosity, consistently looking at the bigger picture she moves forward by wondering how she can tackle problems with new solutions. So it comes as no surprise that she finds herself in one of the most interesting areas for the future, the Internet of...

  27. S2 Episode 15: How Listening Sells: GQ’s Viral Product Launches and Leadership with George Hartel

    How many of us really speak directly to our customers and when was the last time we went on their customer journey? In this episode of Commerce Talk we are talking all about filtered-down insights, the need for psychological safety in innovation, and why it’s important to just be quiet in…

    more
  28. S2 Episode 14: The Forward Forecast: What Key Trends Will Shape 2024?

    From life-changing devices to advancements in leadership, global logistics, secure payments, responsible AI in marketing, and more. In this episode of Commerce Talk, we get front-row seats to the forward-focused minds of some of the biggest global leaders so that we can keep you one step ahead!...

  29. S2 Episode 13: Is Retail Media the Next Wave of Marketing? Alin Dobrea on Customer Experience, Innovation, and More

    Alin leads marketing solutions and partnerships across Southeast Asia for ZALORA - Asia’s leading online fashion destination. He is also responsible for the ZALORA advertising platform (ZAP), where his team helps leading brands orchestrate multi-channel campaigns to drive performance and connect...

  30. S2 Episode 12: The Secrets to Succeeding in Implementation in a Digital World with Robin Speculand

    Have you ever wondered why so many great strategies never get implemented? Or why a staggering 67% of implementations fail? In this episode of Commerce Talk, we sit down with Robin Speculand, one of the world's most sought-after and respected experts in the realm of strategy implementation.…

    more
  31. S2 Episode 11: The Secret to Success: Connecting People & Improving Live with DHL’s Herbert Vongpusanachai

    What’s the driving force that gets you out of bed every morning? For the 600,000+ people working at DHL, it is all about Connecting People and Improving Lives. This powerful purpose has helped to shape their success in serving over 220 countries and territories allowing for them to deliver over…

    more
  32. S2 Episode 10: How to Stand Out from the Clutter: Human-Centered Growth and Purpose with Siew Ting Foo

    How do you define brand purpose and what does it mean for your customers? It has been proven that brands with purpose are closer to their customers. Today, while the eCommerce space continues to grow and become more cluttered that sentiment may be lost. So, how can brands stand out from the…

    more
  33. S2 Episode 9: The Advice & Lessons That Define Us

    What’s the best piece of #advice you’ve ever received? 🤔 To celebrate #InternationalPodcastDay 🎧 we’re delving into invaluable advice that some of our incredible guests have shared on Commerce Talk. 👉From the most impactful advice they’ve received in their careers, to the words of wisdom they...

  34. S2 Episode 8: How to Win Customers and Influence Boards - Making Cyber Security Simple with Jay Hira

    “Breach prevention is no longer enough. Today, cyber-attacks have become a matter of when and not if”. Our latest guest, Jay Hira, has spent the last 17 years working with global giants such as IBM, KPMG, Salesforce, EY, and many more and has helped them get close to customers and grow by...

  35. S2 Episode 7: From Brick to Click - DoHome's 40 Year Journey to Success

    What does it take for a family business to continue to thrive, especially in today’s landscape? At the heart of everything for DoHome, it is customers and their needs. In short, they go wherever their customers want them to be. As DoHome, Thailand’s industry-leading retail and wholesale business...

  36. S2 Episode 6: The Power of Seamless Payments with Stripe's Tee Chayakul

    We have all experienced a dreaded checkout payment horror story. You go through all of the hassle, put in your card details, your card gets rejected and you have to do it all over again! As businesses of all sizes and backgrounds navigate through increasingly complex payment demands, there's a...

  37. S2 Episode 5: The Power of Reflection: How to Harness The Past to Move Forward with Mei Lee

    What valuable lessons can we learn by taking a moment to look back and reflect on our personal and professional journey? And how can that help you as a leader or a business? A whole lot, according to Mei Lee, a respected partner at Boston Consulting Group (BCG) and a mastermind of…

    more
  38. World Health Day Part 3: Operation Collaboration - AI & The Future of Empowering Patients with Dr. John Sheehan

    Our guest today, Dr. John Sheehan , a respected and future-focused Radiologist, Clinical Director and Healthcare Technologist sheds a light on how collaboration, leadership and continuous learning can help us better serve people in the healthcare industry and beyond. For #WorldHealthDay we delve...

  39. World Health Day Part 2: AI in Healthcare - The need for Education & Ethics with Dr.Avneesh

    In #PartTwo of our World Health Day mini-series on Commerce Talk, we sit down with @AvneeshKhare a Physician turned Med Tech (AI) consultant and educator to talk about the importance of regulation, education and ethics when it comes to AI in Healthcare. We hear about some of the ways in which AI...

  40. World Health Day Part 1: Revolutionizing Access to Care - The Journey of Ooca with Dr. Eix

    In this special episode for World Health Day, we sit down with Dr. Kanpassorn (Eix), the founder of Ooca, a groundbreaking mental wellbeing app that is transforming access to care in Thailand. Dr. Eix shares a story of passion and perseverance and further proves the value of foresight and the...

  41. S2 Episode 1: Breaking Gender Barriers and Shaping the Future of STEM fields with Akanksha Rastogi

    We are back! Welcome to the first episode of Season Two of Commerce Talk. In this very special episode, we celebrate International Women's Day and sit down with Akanksha Rastogi, the Head of Data and Insights at Foodpanda Thailand, to discuss the challenges and opportunities facing women in STEM...

  42. Episode 10: The Best Of One Year Of Commerce Talk

    To celebrate 10 episodes of Commerce Talk with SmartOSC and a year of podcasting, we've put together an episode filled with some of our favourite clips from the past 12 months. Featuring the likes of Bhavin Patel, Axel Winter, Kirsten Kore, and many more commerce luminaries, this 'best of'…

    more
  43. Episode 09: Benchmarking eCommerce talent with Nathan Bush

    Recruitment and finding talent in the world of eCommerce can be a tricky proposition for lots of companies. Not because there's a scarcity of talented folks out there, but because in such a fast-changing industry, skillsets have to change just as quickly. Where do you look to find talented…

    more
  44. Episode 08: What next for BNPL? Boom, bust or B2B?

    Buy now, pay later, also known as BNPL, has taken off in a big way in recent years. The short-term financing method gives consumers the chance to make purchases and then pay for them in the future, usually on a fixed schedule. BNPL is most famous for its use in the business-to-consumer (B2C)...

  45. Episode 07: How your Business can tap into Recommerce and the Circular Economy

    Recommerce and the circular economy are becoming big business the world over as customers and companies alike focus more and more on sustainability. As the need to protect our planet becomes even more apparent, circularity and more sustainable consumption appear increasingly like the way forward....

  46. Episode 06: Are Crypto, NFTs and the Metaverse the Future of Commerce?

    For this episode, we’re taking a look into the future to see how cryptocurrencies, NFTs, the metaverse and other new technologies will impact eCommerce and the wider world of commerce. We look into why these new forms of technology are taking off, how the metaverse might come to fruition, and how...

  47. Episode 05: How NOT to do Headless Commerce

    If you’ve not heard of headless commerce, your head has probably been stuck under a rock for the last few years! It’s become such a big and misunderstood buzzword that we thought it was high time to drop some knowledge on how NOT to do headless. To dive into what headless can and can’t do for…

    more
  48. Episode 04: Commerce and the Path to Digitalization with Bhavin Patel of CT Corp

    Our last guest was a literal rockstar, and for this episode, we've brought on a rockstar of digital business to explore commerce and the path to digitalization. Tune in as Bhavin Patel of CT Corp and host Adrian Wakeham take you on a step-by-step journey to digitalization. Bhavin is a digital...

  49. Episode 03: Commerce Disrupted with Ogilvy's Jerry Smith

    We're back with a bang for the third episode of Commerce Talk with SmartOSC! Host Adrian Wakeham spoke to Jerry Smith, the COO of Ogilvy Group Asia and the CEO of Ogilvy Consulting Asia, to dive into how businesses in the commerce space can thrive in today's era of disruption. They discussed the...

  50. Episode 02: The Blurred Lines of B2B2C eCommerce

    This episode of Commerce Talk with SmartOSC is all about blurred lines, not the controversial Pharrell Williams song, but blurred lines in eCommerce. Host Adrian Adrian Wakeham spoke to Eddie Teng, Head of Marketing and Digital Business Manager at ASUS Singapore, to dive deep into how the lines...

Type above to search every episode's transcript for a word or phrase. Matches are scoped to this podcast.

Searching…

We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.

No matches for "" in this podcast's transcripts.

Showing of matches

No topics indexed yet for this podcast.

Loading reviews...

ABOUT THIS SHOW

In a world where technology intertwines with every aspect of our lives, how do industry experts and leaders plan to navigate forward? Explore bold moves and strategies for success amid constant disruption. Learn the ideas, behaviors, tools, and trends they'll leave behind, and those they'll carry forward to shape the future of work, life, and leadership.With 18 years in operation, SmartOSC is an award-winning digital commerce agency of 1,000+ experts, across seven countries including Vietnam, Australia, Singapore, Japan, Thailand, the US, and the UK. Check out our website: smartosc.com

HOSTED BY

SmartOSC

CATEGORIES

Frequently Asked Questions

How many episodes does The Forward Podcast with SmartOSC have?

The Forward Podcast with SmartOSC currently has 51 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is The Forward Podcast with SmartOSC about?

In a world where technology intertwines with every aspect of our lives, how do industry experts and leaders plan to navigate forward? Explore bold moves and strategies for success amid constant disruption. Learn the ideas, behaviors, tools, and trends they'll leave behind, and those they'll carry...

How often does The Forward Podcast with SmartOSC release new episodes?

The Forward Podcast with SmartOSC has 51 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to The Forward Podcast with SmartOSC?

You can listen to The Forward Podcast with SmartOSC on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts The Forward Podcast with SmartOSC?

The Forward Podcast with SmartOSC is created and hosted by SmartOSC.
URL copied to clipboard!