PODCAST · business
The Halfway Point
by Locum Practice Manager (LPM)
Picture this. It’s Wednesday. You’re halfway through the week. The inbox is still pinging, the rota has changed twice, and someone has just asked for “a quick chat”. Welcome to The Halfway Point. The midweek breather you did not know you needed. Hosted by the Locum Practice Manager (LPM), this podcast is designed for anyone in a Primary Care Management role who is juggling strategy, staffing, finances, CQC, patient demand, and everything in between. Every Wednesday, we drop a fresh episode packed with practical ideas, honest conversations and real-world solutions to help your practice not just survive the week, but genuinely thrive. No fluff. No theory that only works on paper. Just grounded insight from people who understand the pressure and pace of general practice. We will dive into the hot topics shaping Primary Care as they unfold, from access and digital transformation to workforce, funding and patient engagement. Along the way, we
Episodes
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Before Things Go Wrong: Managing Risk in General Practice
🎙 What can practices do to manage medico-legal risk before something goes wrong, and where can they turn when it does? In this episode of The Halfway Point, Ben is joined by Sarah Jarvis, Medico-legal Adviser and Kate Mullar, Primary Care Liaison Manager, both from The MDU. Together they explore...
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Beyond the Front Desk: Rethinking Reception with Emma
🎙 What could the future of the GP practice front desk look like? In this episode of The Halfway Point podcast, Ben is joined by Alina and Evan from QuantumLoopAI, to explore Emma, their Virtual Receptionist, and how technology like this could support practices with one of their biggest…
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Greener Practices: Small Changes, Big Impact
🎙 Making general practice more sustainable doesn't have to mean making huge changes overnight. Often, it's the small, practical improvements that can collectively make the biggest difference. In this episode of The Halfway Point podcast, Ben Scorer is joined by Freya Keith from Dene Healthcare…
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Getting CQC Ready: Knowing Where You Are and What Comes Next
🎙 What does being CQC ready actually mean? And is there a better way to prepare than simply carrying out a mock inspection? In this episode of The Halfway Point podcast, Ben Scorer is joined by Ella Thompson, Locum PM Associate, to explore a practical approach to CQC readiness. One that starts…
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Beyond Automation: Reclaiming Time for Patient Care
🎙 Time is one of the most valuable resources in general practice, and increasingly one of the hardest to find. In this episode of The Halfway Point podcast, Ben is joined by James Aitman from JifJaff to explore how intelligent automation can help practices reduce repetitive work, improve patient...
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Working Together: Governance in Collaborative Primary Care
🎙 As general practice continues to evolve, many surgeries are working more closely with external providers to expand services, improve access and make the best use of the wider primary care workforce. But how can practices do this safely, effectively and with confidence? In this episode of The...
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Changing Faces: How Non-Clinical Teams Can Make a Difference
🎙 Every day, non-clinical staff are the first point of contact for patients accessing general practice. A warm welcome, thoughtful communication and a little understanding can make all the difference. In this episode of The Halfway Point, Ben Scorer is joined by Malou Bengtsson-Wheeler and Vikki...
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From Partnerships to Neighbourhoods: How Primary Care Is Reshaping Itself
🎙 General practice has always evolved, but the pace of change has never been greater. As practices navigate partner retirements, workforce pressures, Primary Care Networks, federations and the growing focus on neighbourhood working, strong governance and the right legal foundations have become...
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Beyond Survival: Leading Through Change in Primary Care
🎙 Change has always been part of general practice. But for many Primary Care leaders, the pace and scale of change has never felt greater. In this episode of The Halfway Point, Ben Scorer is joined by Danielle Hann, Director of GPMplus, to explore what effective leadership looks like in an...
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More Than a Name Badge: Why Networking Still Matters
🎙 Conferences, networking events and training sessions are often viewed as a day away from the practice. But are we overlooking their true value? In this episode of The Halfway Point, Ben Scorer is joined again by James Bowman to explore why networking remains one of the most important...
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IPC in Practice: Why it Takes a Team
🎙 In this episode of The Halfway Point podcast, Ben is joined by Locum PM’s own and experienced IPC Nurse expert Steph Bouckley to explore why effective Infection Prevention Control in general practice is never a one-person job. Bringing together both the operational and clinical perspectives…
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From Promotion to Adoption: Growing NHS App Use
🎙️ The NHS App is now a key part of the digital front door to primary care. But while many practices are promoting it, are patients actually using it, and are practices making the most of what it can offer? In this episode of The Halfway Point, Ben is joined by fellow Locum PM Director and NHS…
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Modern General Practice: What Does it Truly Mean
🎙️ In this episode, we explore what modern general practice really means in today’s NHS. We’re joined by Andy King from Unity Practice Solutions, who brings over 25 years of experience across primary care, from Practice Manager to Managing Partner, and now supporting practices, PCNs, and...
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From Chaos to Clarity: Smarter Rotas
🎙️ Rota management in general practice is often one of the most time-consuming and frustrating parts of the job. Spreadsheets, last-minute changes, gaps in cover, and the constant balancing act between demand and capacity. In this episode of the Halfway Point Podcast, we explore how practices…
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Neighbourhood Health: Prevention in Action
🎙️ In this episode, we explore what neighbourhood health looks like in action, through a live example from Nottingham City Place-Based Partnership. We’re joined by Michelle, Phillip and Jez to talk through a collaborative project bringing digital health checks directly into community settings...
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Social Media That Works: Smarter Communication with AI & Social Media
In this episode of The Halfway Point, we are joined by Richard Stoddart from Redmoor Health to explore how GP practices can move beyond simply being present on social media to using it as a meaningful tool for patient engagement. With increasing demand on Primary Care and a growing expectation…
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The Virtual Receptionist: What It Is, What It Is Not, & How to Get It Right
Phones ringing off the hook, queues building from 8am, and teams doing their best to keep up. Sound familiar? In this episode, we explore how virtual receptionist technology is starting to ease that pressure, supporting practice teams to manage demand more effectively without losing the human...
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Patient Monitoring: Smarter, Not Harder
In this episode, Ben is joined by Mark Widgery from MedLink to explore how smart technology is transforming patient monitoring and recall processes in general practice. In this episode, we dive into the growing pressures facing practices managing long-term conditions, and why traditional manual...
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Neighbourhood Working: The Next Step for Primary Care
In this episode of The Halfway Point, we are joined by James Bowman, Director at Locum Practice Manager, to break down the NHS Neighbourhood framework and what it really means for GP practices and Primary Care leaders. There is a lot of noise around “Neighbourhoods” at the moment, but what does…
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PM Away Weekend: Why Practice Managers Need Space Too
Sometimes the best thing a Practice Manager can do for their practice is step away from it… if only for a weekend! In this special episode of The Halfway Point, Ben is joined in person by Practice Manager Jennie Dock, whilst attending a PM Away Weekend. Alongside fellow PMs, we spent a weekend...
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SEA: What We Really Mean by Significant Event Analysis
In this episode of The Halfway Point, we take a closer look at something every GP practice talks about but not everyone feels confident about. Significant Event Analysis, or SEA. Joined by Jermaine and Tom from MyPracticeManager, Ben explores what we really mean when we say we are “doing an SEA”...
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CQC Without the Panic: Preparing the calm way
CQC inspection does not have to mean sleepless nights and last-minute folder reshuffles. In this episode of The Halfway Point, Ben is joined by Kiran Johnson from DKJ to talk about preparing for CQC the calm way. Together, they explore why inspections still trigger anxiety across NHS Primary…
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Smarter Spending in Primary Care: More Income. Less Waste
In this episode of The Halfway Point, we are talking about something every Practice Manager is thinking about right now. Money! Joined again by Tracy Dell, co-founder of Locum Practice Manager (LPM) and an experienced NHS Primary Care leader, we explore practical ways to generate more income and...
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The PM Health Check: Looking After the People Who Hold Practices Together
Feeling overwhelmed in your practice management role? This episode highlights the simple yet powerful self-care checks that practice managers often overlook, yet are crucial to sustainable success. Discover how to identify burnout risks before they hit crisis level, and learn practical steps to...
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You Do Not Have To Carry It All: Smarter Ways to Manage Practice Pressure
Are practice managers burning out because they're taking on too much responsibility alone? Discover how collective leadership and smart outsourcing can transform your workload and your well-being. In this eye-opening episode, Tracy Dell, co-founder of Locum Practice Manager, shares insights from...
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ABOUT THIS SHOW
Picture this. It’s Wednesday. You’re halfway through the week. The inbox is still pinging, the rota has changed twice, and someone has just asked for “a quick chat”.
Welcome to The Halfway Point. The midweek breather you did not know you needed.
Hosted by the Locum Practice Manager (LPM), this podcast is designed for anyone in a Primary Care Management role who is juggling strategy, staffing, finances, CQC, patient demand, and everything in between.
Every Wednesday, we drop a fresh episode packed with practical ideas, honest conversations and real-world solutions to help your practice not just survive the week, but genuinely thrive. No fluff. No theory that only works on paper. Just grounded insight from people who understand the pressure and pace of general practice.
We will dive into the hot topics shaping Primary Care as they unfold, from access and digital transformation to workforce, funding and patient engagement. Along the way, we
HOSTED BY
Locum Practice Manager (LPM)
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Frequently Asked Questions
How many episodes does The Halfway Point have?
The Halfway Point currently has 25 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Halfway Point about?
Picture this. It’s Wednesday. You’re halfway through the week. The inbox is still pinging, the rota has changed twice, and someone has just asked for “a quick chat”. Welcome to The Halfway Point. The midweek breather you did not know you needed. Hosted by the Locum Practice Manager (LPM), this...
How often does The Halfway Point release new episodes?
The Halfway Point has 25 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to The Halfway Point?
You can listen to The Halfway Point on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Halfway Point?
The Halfway Point is created and hosted by Locum Practice Manager (LPM).
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