PODCAST · business
The Happy Practice
by Weave
Behind every successful practice is a unique way of doing things. Meet the dentists, optometrists, veterinarians, doctors and their office managers, staff, and specialists who know how it's done. Take a page out of their playbook to create & maintain a happy practice.
Episodes
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The Future of Vet Care: Practice Ownership, Client Communication & AI Tools with Dr. Ben Bergstrom
In this episode: What does it take to start a specialty veterinary practice from scratch without burning out? Veterinary ophthalmologist Dr. Ben Bergstrom shares how he opened Eye Vets in Nashville in October 2023 — from a real-estate snag to the systems he perfected early and the mission-aligned...
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From Cold Start to Multi-Location: Lessons in Optometry Growth with Dr. Thanh Mai
In This Episode: We welcome Dr. Thanh Mai—optometrist, educator, speaker, and practice owner based in Orange County, California. Dr. Mai reflects on his personal experience with childhood myopia, how it inspired his career path, and the steps he’s taken to grow from a single cold start into...
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Thinking Like a CEO: Scaling a Physical Therapy Empire with Dr. Josh Funk
In This Episode: Join us for a conversation with Dr. Josh Funk, founder of Rehab 2 Perform, a fast-growing physical therapy group serving the Washington, D.C. area with 11+ locations and more than 110 team members. From his early days as an entrepreneur to developing a scalable healthcare model,...
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Inside a 5-Star Dermatology Practice: Tech, Efficiency & Team Culture with Dr. Jeff Ellis
In This Episode: In this episode, we sit down with Dr. Jeff Ellis, a board-certified dermatologist and the co-founder of a standout dermatology group just outside New York City. Dr. Ellis walks us through his journey from modest beginnings—literally running a clinic from three laptops—to leading…
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The Magic Question: Elevating Case Acceptance Through Trust and Connection with Debra Nash
In This Episode: What really drives patients to say yes to care? It’s not just treatment plans, pricing, or insurance—it’s people. In this thought-provoking episode, consultant and industry powerhouse Debra Nash joins us to break down the human side of case acceptance. Drawing on over four…
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The Business of Eye Care: Innovation, Growth & Tech with Dr. Brianna Rhue
In This Episode: We sit down with Dr. Brianna Rhue—optometrist, CEO, and author—to discuss how practitioners can embrace innovation, scale their practices, and adopt a business mindset. Dr. Rhue shares her journey from childhood aspirations to practice ownership, her insights on balancing…
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Marketing Magic & AI: How Chris Balbi Transformed Aesthetic Marketing
In This Episode: We sit down with Chris Balbi, a marketing expert who has helped grow Misha Aesthetics from a small med spa to a thriving multi-location practice. Chris shares his unconventional journey from theater to marketing, how he built a strong social media presence, and why email lists...
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The Human Side of Tech: Implementing Tools That Truly Help Patients with Genevieve Poppe
In This Episode: We welcome back Genevieve Poppe to discuss how healthcare practices can leverage technology to improve patient care and streamline operations. Together, we explore the challenges of implementing new technology, from overcoming team resistance to ensuring successful adoption, and...
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Planning Your Exit: A Guide to Selling Your Practice with Confidence with Dr. Hendrik Lai
In This Episode: In this episode, we welcome back Dr. Hendrik Lai for another insightful conversation. This time, we dive into the complexities of selling a healthcare practice. Dr. Lai unpacks the emotional, financial, and strategic aspects of preparing for an exit, emphasizing the value of...
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Empowering the Next Generation: A Conversation with the Critter Fixers
In This Episode: In this inspiring episode, we chat with Dr. Vernard Hodges and Dr. Terrence Ferguson, the dynamic duo behind Critter Fixers Country Vets. The discussion covers their unique journeys into veterinary medicine, the challenges of starting a practice, and their passion for giving back...
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From Admin Overload to Patient Focus: The Tech-Driven Evolution of PT
In This Episode: In this episode, we sit down with Tim Dwyer, VP of Growth at Prompt Therapy Solutions. We discuss the unique challenges and growth opportunities in the physical therapy space, touching on topics such as improving practice efficiency, leveraging technology to reduce administrative...
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Transforming Oral Care: Sonya Dunbar's Mission with Mobile Dentistry
In This Episode: In this episode of the Happy Practice, we interview Sonya Dunbar, also known as the Geriatric Tooth Fairy. Sonya shares her powerful origin story of how her grandmother’s experiences in a long-term care facility inspired her to pursue geriatric oral health care. She discusses the...
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Building a People-First Business: Lessons on Authenticity, Innovation, and Overcoming Challenges with Robin Dimond
In This Episode: In this episode of the Happy Practice, we speak with Robin Dimond, CEO and founder of 5th & Cor, about building a people-first business through authenticity, innovation, and strong leadership. Robin shares her journey from owning restaurants to founding a marketing and innovation...
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Maximizing Your Practice's Potential with Jordon Comstock
In This Episode: We sit down with Jordon Comstock, CEO of BoomCloud, to dive deep into the world of healthcare membership programs. The conversation explores how these programs can help practices reduce reliance on insurance, generate recurring revenue, and build stronger patient loyalty. Jordon...
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Team Building with Heart: Debbie Evans' Formula for a Thriving Practice
In This Episode: We sit down with Debbie Evans, a seasoned dental professional and practice administrator at Wainwright and Wassel DDS in North Carolina. Debbie shares her journey into dentistry, discusses the importance of building a strong team, and reveals the best practices for creating a...
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The Innovation Engine: Dr. Jenn Tabiza's Dynamic Growth Strategies
In This Episode: We sit down with Dr. Jenn Tabiza, an optometrist and entrepreneur based in Los Angeles. Dr. Tabiza shares her journey from purchasing an optometry practice to founding a tech company and transitioning into the med spa industry. She discusses her passion for innovation, the...
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Tech-Driven Growth: Insights from Cameron Hemphill on Modernizing Medical Practices
In This Episode: Join us for an inspiring episode of the Happy Practice podcast as we sit down with tech visionary Cameron Hemphill. Cameron, the dynamic founder and CEO of Growth99, takes us on a journey from his entrepreneurial beginnings to transforming medical practices with innovative...
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Insights on Best Practices for HR: Creating Exceptional Work Experiences with Dallin Baker
In This Episode: In this episode of the Happy Practice podcast, we welcome Dallin Baker, Weave’s People Experience Manager, to discuss best practices for people management and the importance of creating great work experiences for employees. The conversation covers Dallin’s unique professional...
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Thriving in Today's Healthcare Economy: Strategies from Dr. Hendrik Lai and Genevieve Poppe
In This Episode: In this episode of the Happy Practice, host Adam Sierra is joined by Dr. Hendrik Lai and Genevieve Poppe to discuss the economic state of healthcare. They explore the resilience of the healthcare industry, the challenges and opportunities for private practices, and best practices...
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Leveraging Technology and AI to Elevate Your Practice with Dr. Matt Nejad
In This Episode: In this episode of the Happy Practice, we sit down with Dr. Matt Nejad, a leading cosmetic and biomimetic dentist based in Beverly Hills, California. We discuss Dr. Nejad's journey into dentistry, his dedication to precision, and the transformative role of technology and AI in...
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Revolutionizing Veterinary Care: Insights from Steve Dale on Animal Behavior
In This Episode: In this episode of the Happy Practice Podcast we welcome Steve Dale, a renowned animal behavior consultant. We delve into Steve's extensive career, discussing his early influences, the transition to focusing on animal behavior, and his contributions to the Fear Free movement. The...
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Scaling Success: Dr. Chad Fleming's Blueprint for a Thriving Practice
In This Episode: In this episode of the Happy Practice Podcast, Dr. Chad Fleming, CEO of Wichita Optometry, shares his journey from aspiring eye doctor to successful practice owner. The conversation covers his early ambitions, strategic decisions, the importance of culture, and advice for…
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Empowering Communities Through Eye Care with Dr. Adam Ramsey
In This Episode: In this episode, we sit down with Dr. Adam Ramsey, an inspiring leader in optometry, based in Southern Florida. Dr. Ramsey shares his journey from aspiring to a practice owner and how he reimagined patient care. The conversation delves into the nuances of starting and managing a...
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Building a Community Centered Practice with Dr. Kevin Gee
In This Episode: Dr. Kevin Gee, a distinguished optometrist from Houston, joins the conversation to share his journey and insights into the world of optometry.We delve into Dr. Gee's journey from his early days influenced by his pharmacist father, through his experiences in different medical...
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Navigating Entrepreneurship in Healthcare with Dr. Kevin Semma
In This Episode: In this episode, host Adam Sierra talks with Dr. Kevin Semma, an accomplished optometrist and entrepreneur. Dr. Semma shares his journey from aspiring medical student to establishing his own optometry practice, Maple Eye Care and Eyewear, in Bloomfield Hills, Michigan. The...
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From Bankruptcy to Brilliance: Secrets to Practice Success with Dr. Mark Hyman
In This Episode: In this episode we chat with Dr. Mark Hyman, a dentist with an impressive 32-year career as a private practice owner, an internationally recognized speaker, and an influential figure in the dental community. The conversation covers a wide range of topics, from the importance of...
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Connection and Customer Experience with Debra Nash
In This Episode: We sit down with Debra Nash, an influential consultant and speaker, as she shares her wealth of experience in building successful dental practices. The conversation navigates the essential role of technology in enhancing patient communication, the art of garnering positive…
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Leveraging Technology for Efficiency and Growth with Erika Pusillo
In This Episode: This episode of the Happy Practice delves into the critical role of technology in enhancing the operations of modern dental practices. The conversation highlights the challenges dental practices face, the transformative impact of digital tools on efficiency, staff satisfaction…
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Recognizing Office Managers with AADOM Founder & President Heather Colicchio
This episode shines a spotlight on the often unsung heroes of the practice — office managers. We sit down with Heather Colicchio, Founder & President of the American Association of Dental Office Management (AADOM), to explore the crucial role office managers play in keeping the workplace running...
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Overcoming Dental Fears with TeethTalkGirl Whitney DiFoggio
Known for her fun and informative approach to dental hygiene, Whitney shares practical advice and personal stories about helping people overcome dental anxieties. We discuss the need for understanding patient fears, willingness to accommodate patient needs, and more. Listen in to find out how to...
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Knowing Your Worth as a Hygienist with Corina Layton
We sit down with Corina Layton, a dental hygienist and TikTok star who has amassed over 2.4 million followers with her educational and entertaining videos about oral health. Corina noticed a significant lack of dental knowledge in the general population, so her videos aim to fill this gap as…
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How to Become a Practice Owner with Michael Dinsio (Start-Ups VS Acquisitions)
As a dental practice consultant who has helped over 500 doctors start, buy, and grow their practices, Michael Dinsio has some valuable advice for those thinking about heading into practice ownership. Listen as he shares tips from advising thousands of clients on best practices for navigating the...
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People over Profit with Dr. Shahrooz Yazdani
Opening Yazdani Dental in 2001 and running it ever since has given Dr. Yazdani plenty of experience in dealing with people. In this episode, he discusses his philosophy of prioritizing people over profit in his practice, and delves into his approach in hiring the right people in the first place.…
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Unifying Your Team with Dr. Gary Cash
Award-winning dentist, Dr. Gary Cash, has worked with his community, the US News & World Report Medical Review Board, his local Police Department, the board of Manos De Cristo and much more. With so much experience working with people, he talks about creating a community within your practice,...
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Diversity in Dentistry with Dr. Bilal Beckles and Darryl Jackson
With Dr. Bilal Beckles and Darryl Jackson back for another fun-filled episode, they dive into the world of diversity within dentistry. They discuss first-hand experiences and how they've dealt with each of them, as well as how to cultivate an inclusive environment, advantages of fostering...
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The Art of Dentistry with Dr. Beckles & Darryl Jackson
Get ready to laugh and learn with Dr. Bilal Beckles and Darryl Jackson as they discuss the world of dentistry. From frat brothers to business partners, these two know how to work in sync and show us that being a professional can be fun too. We explore the impact of creativity within dentistry…
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Running a Fee-For-Service Practice with Dr. Matt Nejad
In this episode, we sit down with Dr. Matt Nejad to learn his secrets for running a successful fee-for-service practice. He shares his experience starting his own practice right out of graduation and how focusing on Biomimetic and Esthetic dentistry helped him become a leader in the industry....
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Elevating the Patient Experience While Overcoming Adversity with Dr. Mahnaz Rashti
In this episode, we have the pleasure of talking with with Dr. Mahnaz Rashti, the lead periodontist and owner of MR Aesthetics — a dental practice in Beverly Hills. Dr. Rashti shares her story of success and how she overcame obstacles to establish herself, her innovative approach to patient care...
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Productivity in the Practice with Melinda Heryford
As a coach of high-performing dental teams for more than 30 years, Melinda Heryford knows how to develop systems that drastically improve their productivity. And since 86% of employees cite ineffective communication as a major reason for failure in the workplace, she discusses what...
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Authenticity in the Office with Dr. Bob & Dr. Steph
As the hosts of their Youtube Channel, Between Two Teeth, Drs. Stephanie R. Ganter and Robert G. McNeill navigate their lives with no filter. We bring them on the show to discuss how to be yourself in both a personal and professional setting, and how authenticity actually improves your bottom line.
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Taking Your Practice to the Next Level with Hazel Glasper
With 20 years of dental experience and involvement as a coach, Dr. Hazel Glasper knows how to build and elevate a practice, step-by-step. In this episode we dive into some of the biggest challenges facing dental professionals, how to overcome these challenges, and how to elevate your practice so...
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Hiring & Retaining Your Team with Ryan Vet
As a trained sommelier, Ryan Vet is used to identifying the perfect pairing — but that skill doesn't stop outside the world of wine. As a serial entrepreneur, investor and business leader, Ryan knows what it takes hire the right team for your office. In this episode, he shares tips on navigating...
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Managing Your Stress and Wellness with Lorie Streeter
If anyone knows how to balance multiple responsibilities and manage a stressful workload, it's Lorie Streeter. As the Vice President of AADOM, a musician/song-writer AND a certified therapeutic coach, Lorie has learned how to effectively manage everything placed on her shoulders. Recognized as…
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Keeping Your People Happy with Dr. Lori Trost
With happy employees being 12% more productive, Dr. Lori Trost discusses the benefits of a happy practice. She talks about what makes a happy workplace environment, finding balance between pleasing employees/patients and touches on wins and fails from her own dental experience.
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Team Communication & Engagement with Arden Jolley
Dental Geek Arden Jolley joins the show to discuss the importance of keeping team members happy through good communication and by engaging them in the right way. With special expertise in practice management, she shares a wealth of tips applicable to any staff position.
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Attracting People to Your Practice with Dr. Todd Snyder
As a dentist AND a professional race car driver, Dr. Snyder knows a thing or two about functioning well at high speeds. We dive into the importance of reviews, word of mouth and a variety of other marketing tactics that impact the people both inside & outside of your practice — so you can quickly...
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Trailer
Behind every successful dental practice is a unique way of doing things. Meet the dentists, office managers, staff and specialists who know how it's done and take a page out of their playbook to create & maintain a happy practice.
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ABOUT THIS SHOW
Behind every successful practice is a unique way of doing things. Meet the dentists, optometrists, veterinarians, doctors and their office managers, staff, and specialists who know how it's done. Take a page out of their playbook to create & maintain a happy practice.
HOSTED BY
Weave
CATEGORIES
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