The InNOLEvation® Mindset Podcast

Host Mark McNees interviews Damon Rich of Rich Coaching and Consulting on the InNOLEvation® Mindset podcast. Rich explains how his firm helps organizations strengthen internal and vendor relationships, often stepping in during crisis to diagnose root issues by starting with the story rather than becoming “data blind.” He shares his background from rural Carrabelle, Florida, lessons in hard work and reading, and the completion of his degree at WGU after building a career in healthcare and government, including 13 years as a bureau chief at Florida’s Agency for Healthcare Administration. Rich discusses leadership principles influenced by Sun Tzu, avoiding micromanagement, humility, and seeking wise counsel. He describes leaving AHCA in 2022 due to stress, funding his transition through temporary roles, and growing into trusted-advisor coaching that includes personal support, faith, and capacity management, ending with advice to not overthink the small stuff. Website and Social media addresses: • www.richcoachingandconsulting.com • https://www.instagram.com/richcoaching_consultinggroup • https://www.linkedin.com/in/damon-rich/ 00:00 Welcome and Guest Intro 00:30 What Rich Coaching Does 01:28 Crisis Relationship Fixing 02:46 Story Before Data 03:38 Roots in Rural Florida 04:46 Reading and Self-Education 08:49 Relationships and Father Figures 10:17 Books and Leadership Quotes 13:21 Delegation Without Micromanaging 18:32 Career Path in Healthcare 22:22 Leaving to Start the Business 24:48 First Clients and Networking Hurdles 27:11 Spouse Support Leap 28:05 Bootstrapping Through Temp Work 30:09 Entrepreneur Fear Moments 32:53 People First Mission 36:05 Small Fox Diagnosis 40:36 Consultant Questions Humility 46:05 Trusted Advisor Coaching Model 51:02 Mindset Capacity Boundaries 55:29 Final Advice Wrap Up

Host Mark McNees welcomes Dr. Iain Quinn, professor of organ and coordinator of sacred music at FSU's College of Music, who also oversees the university's Festival of the Creative Arts. Quinn discusses growing up in Wales in the 1980s as a cathedral chorister and teenage organist, balancing early professional responsibilities with school and multiple instruments, and learning teamwork through music and rugby. He reflects on broader culture, including Live Aid, and how the arts can advance social and political causes. Quinn introduces his forthcoming book, Cultural Dissonance: Brexit Reconsidered, on Brexit, explaining it as a historically and culturally rooted outcome rather than a right-or-wrong verdict, and argues that post-referendum reactions, media and political disconnect, immigration numbers, and demands for Westminster accountability helped reinforce divisions, alongside the rise of UKIP and Reform UK. Cultural Dissonance: Brexit Reconsidered Get the Book: https://www.lutterworth.com/product/cultural-dissonance-brexit-reconsidered/ 00:00 Welcome and Guest Intro 00:41 Iain Quinn Background Roles 01:24 Teen Organist Beginnings 06:19 Growing Up in Wales 09:09 Live Aid and the Value of Culture and Community 13:20 Why Write a Brexit Book 18:56 Who Voted Leave and Why 22:01 EU Trade Immigration Context 26:18 Take Back Control Slogan 26:40 Immigration or Control 27:36 Why Write This Book 32:14 Was Brexit a Mistake 34:11 EU Power and Fairness 37:16 Culture and Free Movement 41:47 Campaigns and Populism 46:54 Mindset and Passion 50:56 Advice to Younger Self 53:13 Closing and Sign Off

Host of the InNOLEvation® Mindset, Mark McNees, welcomes Tracey Shrine, CEO of Full Press Apparel, founded in 1997 near FSU and specializing in custom printing, licensed FSU and FAMU product, Greek life apparel, and promotional items shipped nationwide. Tracey shares her path from studying criminology and psychology at FSU (graduating in 2001) and working at Bill’s Bookstore and the American Cancer Society to joining the business in 2006 with founder Danny Shrine. They discuss her involvement with the Jim Moran Institute, including SBEP about six to seven years ago, and the peer-to-peer network, emphasizing learning, networking, and evolving program requirements. Tracey reflects on pandemic pivots, becoming an essential employer, leveraging strong banking/accounting/legal relationships, and ongoing challenges with employees. She outlines key innovations like web stores (now about 70% of business), in-house embroidery expansion, and adding direct-to-film printing in 2024, plus her routines for mindset and health, and advice to stay open to changing career paths. 00:00 Welcome and Guest Intro 00:38 Full Press Origin Story 02:32 FSU Years and Career Path 03:35 Joining the JMI Community 05:38 Peer Group Rules and Fit 08:30 SBEP Takeaways and Networking 12:39 Pandemic Pivot and Resilience 17:06 People Problems and Leadership 18:44 Entrepreneur Myths and Reality 22:10 Beyond Tallahassee and Licensing 26:41 FSU Licensing Realities 28:16 Greek Life Trademark Crackdown 30:20 From Tees to Custom Work 32:38 Tech Upgrades Direct to Film 34:57 Webstores and Promo Expansion 35:26 Embroidery Goes In House 39:39 Modern Embroidery Techniques 40:58 Fast Fashion and Ethics 44:40 AI Data Centers and Policy 48:06 Mindset Habits for Leaders 50:48 Advice and Closing Thanks