PODCAST · technology
The Internet Report
by ThousandEyes
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.
Episodes
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What Deep Space Operations Can Teach Us About Agentic AI
The Internet Report podcast examines lessons from deep space operations that can help developers build more resilient agentic AI systems that are capable of managing intermittent connectivity and stale data. ——— CHAPTERS 00:54 Making Decisions Autonomously 03:08 How Intermittent Connectivity...
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What Complex Failure Modes at Anthropic and X Reveal
The Internet Report explores recent disruptions at Anthropic and X, analyzing how architectural differences and deployment cycles impact digital reliability. CHAPTERS 00:54 Anthropic's Claude: Three Early April Events 06:03 The Deployment Hypothesis 08:51 The Reliability Challenge for AI Services...
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Why Localized Failures Go Global
The Internet Report examines the April 2 Microsoft 365 service disruption, an Outlook issue aboard Artemis II, and what these events reveal about critical paths within enterprise architecture. ——— CHAPTERS 00:54 Anatomy of the Microsoft 365 Disruption 02:52 What the Failure Pattern Shows 03:41...
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When the Cloud Goes Down: Unpacking Recent SaaS Disruptions
The Internet Report podcast explores the telemetry behind recent SaaS disruptions to reveal how NetOps leaders can regain control of business continuity during an outage. ——— CHAPTERS 00:10 Intro 00:52 Cloudflare 08:38 Salesforce 13:27 Outage Trends: By the Numbers 15:34 Get in Touch ——— Explore...
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Inside Distributed Monitoring Infrastructures in Network Management
Visibility from diverse networks can help uncover blind spots to detect regional issues and invisible failures impacting end users. In this episode, you’ll hear first-hand insights on the operational challenges and technical strategies involved in building, validating, and expanding a global...
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The New Realities of Data Sovereignty
Digital information is constantly in motion, crossing borders and jurisdictions. Learn about the current dynamics around data sovereignty and the importance of understanding the path your data takes. CHAPTERS 00:00 Intro 03:38 Data in Flight 06:52 Consideration Factors for Data Paths 10:17…
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Looking Ahead: 2026’s Biggest Outage Risks
Join us for a look ahead at some of the emerging outage trends for ITOps teams to keep in mind for 2026 and beyond. ——— CHAPTERS 00:00 Intro 02:30 Monitoring for Component and Interaction Health 05:14 The Rising Scope of Automation 07:20 Real-World Scenarios 09:05 Observability Challenges 11:05...
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The Top Internet Outages 2025
Join us for a recap of some of 2025’s most notable Internet outages and incidents, with key learnings for ITOps teams to take into 2026. ——— CHAPTERS 00:00 Intro 03:16 An Important Nuance 05:16 Global Impacts 07:44 Architecture and Failure Modes 10:05 When DNS Is The Culprit 13:05 The Importance…
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Parsing Recent Cloudflare and Venmo Outages
Dig into recent outages at Cloudflare and Venmo, and the growing challenge of maintaining reliability and resilience in a world of increasingly interdependent Internet infrastructure. ——— CHAPTERS 00:00 Intro 00:50 Cloudflare Outage 06:54 Venmo Outage 12:01 The Challenge of Layered Dependencies...
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Understanding the November 18 Cloudflare Outage
Tune in for a deep dive into the November 18 Cloudflare outage that impacted multiple services including X, OpenAI, and Anthropic—and explore key takeaways for ITOps teams. For insights on the other recent outage that Cloudflare experienced on December 5, see this blog post:...
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Inside Agentic AI: The New Digital Citizens Reshaping the Internet & NetOps
Get an inside perspective on how autonomous AI agents are reshaping the Internet, and what that means for the future of data, resilience, and digital innovation. We’ll chat about the new requirements for agentic AI success that call for a significant shift in priorities for NetOps teams. CHAPTERS...
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How AI Is Transforming the Internet Landscape
The demands of AI workloads are reshaping Internet infrastructure, giving rise to a more distributed model and resulting in an increasingly complex service delivery chain for NetOps teams to manage. Tune in to the full episode to learn more or use the chapters below to skip to the sections that…
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Explaining the AWS Outage & Other Recent Incidents
During complex infrastructure outages, an initial issue can often have a ripple effect, creating a web of problems to resolve. Explore how this phenomenon appeared to play out during the October 20 AWS outage and also unpack other recent outage events. ——— CHAPTERS 00:00 Intro 00:58 AWS Outage...
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The Anatomy of a Backend Outage and Incidents at X, Claude & More
Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing. In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank…
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Insights From Recent Outages: Starlink & Google Maps SDKs
Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in context to understand where system failures likely occurred. Recent outages that impacted Starlink and Google Maps SDKs powerfully illustrated this...
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Diving Into the Red Sea Cable Cuts & More Outage News
Gain insights on the Red Sea subsea cable cuts; connectivity issues in China; and other recent service disruptions at Verizon, Google, and Mailchimp. ——— CHAPTERS 00:00 Intro 01:00 Red Sea Cable Cuts 05:35 Connectivity Issues in China 09:20 Verizon 10:46 Google 12:08 Mailchimp 13:05 Outage…
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All Things BGP: Discovering BGP Zombies & More
Dive into the world of Border Gateway Protocol (BGP)—the backbone of the Internet—and explore everything from BGP zombies to BGP monitoring best practices. Tune in for this special conversation with Lefteris Manassakis and The Internet Report team. A seasoned researcher and network engineer,...
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Outage Patterns We’re Seeing in 2025: Navigating Complex Dependencies
When we looked at outages from the first half of 2025, we saw distinct patterns in how distributed systems failed. Consistent with our ongoing outage analysis, our data revealed a rise in subtle functional failures and service degradations where symptoms often seem disconnected from their root...
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How Networking Advancements Orchestrate Breakthroughs in Industrial IoT
From robotaxis to surgical robots, the innovations we’ve witnessed in industrial IoT (IIoT) and robotics technology wouldn't have been possible without advancements in networking. Tune into this episode to learn more and explore why smooth digital experiences are crucial in the IIoT and robotics...
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Beyond "Break-Fix": Assuring Performance in the AI Era
As AI transforms IT infrastructure, it’s also reshaping what it takes for IT operations teams to assure performance and maintain quality digital experiences. In this episode, we’ll explore the new challenges facing ITOps teams as AI becomes more integrated into IT environments, covering key…
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ITOps Lessons From Outages at Google Cloud and OpenAI
Service delivery chains are often made up of a longer string of dependencies than you might expect. When an outage happens, the root cause might not be in your systems or even with a third-party provider you depend on. It could actually trace back to yet another third-party provider they rely on....
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Level Up Your Cloud Monitoring With These Tips
Cloud monitoring requires holistic, end-to-end visibility across complex, interconnected environments rather than isolated metrics. Here are best practices CloudOps teams should keep in mind. ——— CHAPTERS 00:00 Intro 00:47 What CloudOps Should Focus On 13:14 Decision-making 16:25 AI 17:53 Get in...
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Decoding Stealth Outages: Strategies for Digital Resilience
Just because an outage is subtle, doesn’t mean it’s harmless. Learn how to catch those pesky “stealth outages” that can so easily slip under the radar, and also unpack recent service disruptions at Slack, Microsoft 365, and X. CHAPTERS 00:00 Intro 00:56 Slack 08:16 Microsoft 365 11:22 X 13:26...
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A Story of Scale: Geoff Huston on the Evolution of Network Architecture
Journey through the evolution of network architecture and explore what the future might hold in this conversation with APNIC’s Chief Scientist Geoff Huston. Geoff and The Internet Report team will cover how the Internet has transformed significantly over the past four decades, scaling to meet...
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Troubleshooting Tips & Outages at Zoom, Spotify & More
Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams. Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you....
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Why Even 1% Packet Loss Can Impact User Experiences
Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packet loss, while overlooking smaller amounts like 1 or 2%. This might be a mistake. Tune in for a deep dive into research findings suggesting that…
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Understanding Service Disruptions at X, Workday & Mastercard
Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it’s so important to quickly (and accurately) identify the root cause of an outage. ——— CHAPTERS 00:00 Intro 00:59 X Outage 07:08 Workday Outage 11:00 Mastercard Service Disruption 14:48 By the Numbers...
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Unpacking the Slack Outage & Other Backend Issues
Dive into the recent Slack outage and disruptions at Microsoft 365, Grafana Cloud, and Otter.ai—plus, explore key takeaways for ITOps teams. ——— CHAPTERS: 00:00 Intro 00:48 Slack Outage 06:55 Microsoft 365 Outage 11:44 A Pair of Otter.ai Outages 14:21 Grafana Cloud Disruption 15:55 By the Numbers...
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Configuration Mishaps Strike Again: Asana Outages & More News
Outages connected to configuration mishaps were a common theme last year, and we’ve continued to see incidents like these in 2025. Configuration changes triggered two consecutive Asana outages in early February, and configuration or update-related issues may also have contributed to recent...
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The Show Must Go On: ITOps Lessons From the Events Industry
What does it take to deliver successful digital experiences at major events like concerts and conferences? With special guest Dominic Hampton—Managing Director at attend2IT—we’ll explore the dynamic world of event IT and key takeaways ITOps teams at enterprise companies can apply to their own...
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Configuration Change Trouble & Other 2024 Outage Trends
Configuration changes played an outsized role 2024 outages. Tune in to hear more about this and other outage trends—and learn how ITOps teams should plan accordingly in the year ahead. We’ll also share insights from recent incidents at OpenAI and Google Cloud’s Pub/Sub, and dive deeper into a...
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2024 Outage Trends Solidify; Plus OpenAI & Meta Outages
With nearly a year of data available, the topline outage trends for 2024 are coming into focus. Tune in to see what the numbers are showing. The Internet Report team will discuss how Internet service provider (ISP) outage numbers are continuing to increase, while cloud service provider (CSP)...
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DigitalOcean, Reddit Outages & Worldline’s IT Perturbations
The past few weeks are somewhat of a representative sample of 2024 from an outage perspective, with connectivity issues and updates at the root of the four recent incidents. Both DigitalOcean and real-time payments provider Worldline experienced connectivity issues to data centers that made...
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Talking Proactive Optimization, ChatGPT Issues & More
Powerful things happen when ITOps teams move beyond a break-fix approach and lean into proactive optimization. Instead of just responding to issues as they occur, when teams have independent visibility into their end-to-end service delivery chain, they can proactively identify possible areas for...
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DORA & ITOps Best Practices; Plus BMO, Google Outages
The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enhanced set of requirements related to risk management, network resilience, and incident reporting. While DORA is directly applicable to EU financial...
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Let’s Talk Status Pages & Salesforce, Microsoft Outages
A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the source of an outage. Tune in to hear The Internet Report team discuss what happened and why. They’ll also share insights from a recent Microsoft...
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ServiceNow, Microsoft & Workday Outages, Explained
A recent certificate problem impacted ServiceNow, and other issues prevented users from accessing key cloud services including Microsoft 365, Azure Virtual Desktop, and Workday. Tune in to hear what happened during these incidents and a separate data center fire that caused a Reliance Jio outage...
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Managing Traffic During Peak Demand; Plus, Microsoft, Akamai Outages
During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We’ve all heard tales of floods of eager shoppers crashing a website during a major sale—leaving them unable to make their coveted purchases. To guard...
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The Current Subsea Cable Ecosystem: Resiliency & What’s Next
Let’s dive into the fascinating world of subsea cables. With special guest Murray Burling—Executive Director of Oceans and Environment at RPS—we’ll explore the current subsea cable ecosystem and chat about what the future might hold. Tune in for insights on how important subsea cables are for...
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Analyzing X’s Livestream & GitHub, Google Outages
Explore the recent Google Cloud and GitHub outages, plus get insights from a network perspective into the August 12 X livestream event featuring Elon Musk and Donald Trump. In the case of Google Cloud, a power issue in one of its European regions impacted connectivity and affected several…
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Why NetOps Is the Real MVP of the Sports World
This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers the Australian Football League and more—are chatting about how to assure great digital experiences at major sporting events. Large sporting events…
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Unpacking the CrowdStrike Update, Azure Outage, & More
On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got stuck in a boot loop that ultimately resulted in the Blue Screen of Death (BSOD). These disruptions had a common source: an update from CrowdStrike, a...
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Twitter to X: Charting Performance and Outages
On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and frequency of outages did increase after the company’s acquisition by Elon Musk, following the domain migration, there don’t appear to have been any...
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Insights From Outages at Starlink, Schwab & Internet Archive
Three recent outages at Starlink, Charles Schwab, and the Internet Archive highlight key reminders for NetOps teams around backup options, the role of intelligence, and understanding your end-to-end service delivery chain. A subset of Starlink users were unable to establish a connection; some…
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Cloud Outages Rise & Other H1 2024 Internet Outage Trends
Believe it or not, we’re already about halfway through 2024. Looking at the outage data from this year so far, we see continued evolution, following patterns observed over the past few years. Notably, the percentage of cloud service provider (CSP) outages is still increasing—though at a more...
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Meta and Salesforce Tackle Intermittent Issues
When it comes to assuring great digital experiences for your users, intermittent issues can be incredibly difficult to discover and diagnose because the service is both working and not working simultaneously—or, it may simply be running slow. Some users may experience issues, while for others,...
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Outages at X, google.com, and jsDelivr + Why Details Matter
Explore what happened during recent outages at google.com, X (formerly Twitter), and CDN service jsDelivr. The Internet Report team will also discuss why a detailed understanding of every component in your service delivery chain is vital to maintain the availability and resiliency of your…
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Inside the ChatGPT Outage & More News | Pulse Update
Go under the hood of a ChatGPT outage, H&R Block’s Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will also discuss Microsoft’s update on recent subsea cable cuts and the latest global outage trends. ——— CHAPTERS: 00:00 Intro 00:57 ChatGPT Outage 03:35...
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WhatsApp & Apple Outages; Plus ITOps Tax Day Survival Tips
With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking extra care to make sure that their systems can handle a spike in traffic due to a potential last-minute rush of filings. Tune in to hear The…
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How Third-party Issues Led to McDonald’s, DMV Outages | Pulse Update
The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relationships as well as third-party providers, introducing layers of abstraction for operations teams to keep track of. Managing this complex ecosystem…
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ABOUT THIS SHOW
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.
HOSTED BY
ThousandEyes
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Frequently Asked Questions
How many episodes does The Internet Report have?
The Internet Report currently has 136 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Internet Report about?
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an...
How often does The Internet Report release new episodes?
The Internet Report publishes regularly with 136 episodes available. Check the episode list for the typical release schedule.
Where can I listen to The Internet Report?
You can listen to The Internet Report on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Internet Report?
The Internet Report is created and hosted by ThousandEyes.
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