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PODCAST · business

The New CCO

by Page Society

The New CCO podcast from Page tells stories that explore the evolution of the CCO. From culture change to digital transformation to corporate purpose, we focus on the issues that matter to today's communications leaders.Page is the world’s premier membership organization for chief communications officers, PR agency CEOs and educators who seek to enrich the profession and improve corporate reputation management.

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Episodes

  1. AI is Both the Medium and the Message

    What does it mean to lead in an AI-native world? In this episode, Page Members Nanne Bos and Marc Cloosterman of the Scriptorium Initiative discuss how AI is reshaping trust, communication, and the future of our profession, far beyond tools and tactics.

  2. Before the Spark Becomes a Forest Fire, with Lisa Kaplan, Founder and CEO of Alethea

    In this episode, Lisa Kaplan offers CCOs a calming cup of chamomile tea and a strategy for being your organization's first responder: spotting sparks early and staying ahead of reputational risk.

  3. Composing Clarity in Chaos

    In a time when pressure runs high and polarization runs deep, successful communicators are doing more than informing; they are leading through inspiration. In this episode, we revisit a standout Spring Seminar keynote from conductor Benjamin Zander, whose message about radiating possibility…

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  4. Partner Episode: The Specifics Matter: Reinforcing Credibility in a Multi-Stakeholder Environment | Building Brand Gravity Podcast

    In this special partner episode of Building Brand Gravity, G&S Integrated Marketing Communications Group’s Steve Halsey is joined by The New CCO host Eliot Mizrachi and Rob Jekielek of The Harris Poll to unpack new research on the global state of confidence in business. The conversation dives…

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  5. The Language of Leadership: Empathy and Cultural Clarity

    As language evolves and workplaces divide, CCOs must lead with empathy and clarity. SHRM CEO Johnny C. Taylor, Jr. joins Page CEO Dr. Rochelle Ford to explore how communicators can craft the unifying language today’s organizations need in a lively fireside chat at our 2025 Spring Seminar.

  6. PR Has a PR Problem—Curtis Sparrer Wrote a Graphic Novel to Fix It

    PR often gets miscast as spin—but Curtis Sparrer wants to change the script. The Page member, PR pro-turned-graphic-novelist, joins us to talk about "Game Face," his new graphic novel that puts public relations in the hero’s seat. What started as a way to explain PR to his niece became a clever...

  7. Making AI Work: Lessons from PwC’s Transformation

    In this episode of The New CCO Brief, Megan Noel, former Senior Managing Director for communications and corporate affairs at PwC, shares how change management was the key to unlocking AI’s full potential. From upskilling 75,000 employees to building trust across the organization, she reveals the...

  8. Leading Through Disorder: How Senior Communicators Are Navigating 2025's Perfect Storm

    As senior communicators face unprecedented challenges—from economic uncertainty to societal polarization—how are they adapting? In this episode of The New CCO: Brief, Mara Hedgecoth (APCO) and Bill Walsh (AARP) discuss the evolving role of CCOs, their growing influence in risk management and how...

  9. The AI Advantage: How Top Communicators are Leading the Shift

    AI is reshaping corporate communications—are you ready to lead the shift? In this episode of The New CCO, top comms leaders Megan Noel (Golin), Mike Marinello (J.P. Morgan Payments), and Dan Gaynor (Signal AI) share how AI is driving real impact. Learn how communicators are turning AI into a...

  10. Liberal Arts in the Age of AI: The CCO's Unexpected Advantage

    Introducing The New CCO: Brief, a shorter format podcast from Page. In this episode, we look to uncover the most powerful weapon in modern communications today. Spoiler: it isn't artificial intelligence—it's the distinctly human ability to draw insights from art, philosophy and science. Listen to...

  11. Building Trust in a Globalized World: Data, AI and Human Connection

    In a world of increasing complexity, building trust across cultures has never been more challenging—or essential. Shahar Silbershatz and Axel Löber share insights on how global CCOs can navigate cultural nuances, leverage AI and data and foster authentic stakeholder connections. Listen to the...

  12. From Efficiency to Impact: How GenAI is Transforming Communications Strategy

    Generative AI is evolving from a simple productivity booster to a strategic game-changer in communications. At the Page Up Annual Conference in October, member Ethan McCarty moderated a dynamic panel featuring Joao Belo of Takeda Pharmaceuticals, April Yue of Boston University, and Dan Gaynor of...

  13. Barbie Unboxed: Behind the Scenes of Mattel’s First Foray into Feature Films with EVP of Corp Comms, Catherine Frymark

    Following our interview with the 2024 Page and IPR Case Study Competition winners, we bring you an extended conversation between the students and Katherine Frymark, EVP of Corporate Communications at Mattel, getting an insider perspective on the success behind Barbie’s brand transformation. The...

  14. Before and After the Polls Close, Bruce Mehlman at Page Annual

    While the outcome of this unusual election cycle is uncertain, one thing is clear: CCOs will be treading carefully between two political minefields. At our recent Annual Conference, Bruce Mehlman, a renowned expert on the intersection of business, politics and technology, delivered a compelling...

  15. More than Kenough: A Winning Student Case Study About Mattel's Historic Rebrand of Barbie

    When it came out, Barbie dominated the box office, grossing nearly $1.5 billion at the box office. But what many don't realize is the movie was part of a larger strategy, to reposition the iconic doll in the minds of consumers. The Grand Prize Winners of the 2024 Page and IPR Case Study…

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  16. Stacey Tank's Path From CCO to CEO

    In this episode, we’re joined by Stacey Tank, former CCO, Page member and the founder of this podcast, about her new role as CEO of a rising beauty brand. She recounts the path she took to become a CEO, and what skills were essential as she moved from CCO to Chief Transformation Officer, among...

  17. Paris, The Impossible City in an Impossible World

    Award-winning author and journalist Simon Kuper joined Brian Lott, CCO of Mubadala Investment Company, on stage at our spring seminar conference in Paris last spring. He described a new point of view on Paris, one of a dynamic city amid a huge transformation, beyond the role as an Olympic host...

  18. Olympic Parallels for Communicators: A Conversation with Paris 2024 CEO Étienne Thobois

    Earlier this year, Page Up Chair Umayma Abubakar had the opportunity to interview Étienne Thobois, the Paris 2024 CEO, about the upcoming 2024 Paris Olympic and Paralympic Games at our Spring Seminar. For this episode, we bring you their conversation, which covered topics ranging from stakeholder...

  19. Humanity Creates Value

    In this episode, we explore the findings from IRG’s new research, which Page participated in, and their implications for Chief Communications Officers. We also hear Dana Holmes's practical experience at Blue Cross Blue Shield and Marc de Swaan Arons's insights from the Institute for Real Growth.

  20. Guest episode, The Specifics Matter: Reinforcing Credibility in a Multi-Stakeholder Environment

    Please enjoy this episode of G&S Communications' podcast Building Brand Gravity titled The Specifics Matter: Reinforcing Credibility in a Multi-Stakeholder Environment. It featured a wide-ranging conversation with Page Up members Steve Halsey and Rob Jekielek with our very own Eliot Mizrachi.

  21. Leveraging the Airwaves

    In this special episode of the New CCO, Jesse Betend, our longtime producer, flips the script on Eliot. Together, they dive deep into the history of the New CCO Podcast, and recount some of the more profound lessons they've learned.

  22. The Language of Equity, Inclusion, and Leadership: Revisiting our Conversation with Dahabo Ahmed-Omer, CEO of Black North

    At our 2023 Page Annual Conference, Dahabo Ahmed-Omer, CEO of Black North, joined a panel to share her experiences as a CEO and as a black, Muslim woman in Canada as well as actionable, candid advice on having tough conversations on DEI. If your organization’s DEI efforts have waned or are being...

  23. Malice in Dallas: How Southwest Airlines’ CEO Turned a Slogan Dispute into an Armwrestling Match for the Ages

    In this episode, we turn back the clock to 1992 — Southwest Airlines is helmed by their eccentric co-founder Herb Kelleher, whose larger-than-life personality has become the stuff of legend. Hear how he and a rival CEO took an unorthodox route to settle a tagline dispute, all in the name of charity.

  24. Generative AI Series: Episode 3 — Averting a Dystopian Future

    In this 3-episode mini-series, we sit down with three CommTech experts, discussing what generative AI technologies currently exist, how they are developing, and the implications for the communication profession. In the final episode of the series, we look at what current systems and guardrails…

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  25. Communicating and Co-Creating with Indigenous People: A Conversation from the 2023 Page Annual Conference

    Recently in the United States, Indigenous People's Day was observed, a holiday that, until fairly recently, was known most commonly as Columbus Day. We are bringing you one of the many powerful voices from our recent Annual Conference Panel on On Racism, Inclusion and Reconciliation: Breaking...

  26. Generative AI Series: Episode 2 - Of Values and Vacuum Cleaners

    In this 3-episode mini-series, we sit down with three CommTech experts, discussing what generative AI technologies currently exist, how they are developing, and the implications for the communication profession. In the second episode, we analyze the current state of disruption caused by AI...

  27. Generative AI Series: Episode 1 - The Most Pessimistic Optimism

    In this 3-episode mini-series, we sit down with three CommTech experts, discussing what generative AI technologies currently exist, how they are developing, and the implications for the communication profession. In the first episode, we attempt to level-set the existing AI landscape, analyzing…

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  28. Trouble in Paradise — A Winning Student Case Study about Disney's Difficult Situation

    After a Florida law prohibiting the discussion and instruction of sexual orientation or gender expression in classrooms was passed, the Walt Disney Company publicly opposed the law, despite the repercussions that it would have on its special district status. This year’s winning student case study...

  29. Voices of Influence, Part II: Howard Pyle

    Howard Pyle has worked for more than two decades integrating design, technology, and creativity — from leading startups to running global design at Fortune 100 companies. At the 2023 Page Spring Seminar, Howard shared how emerging technologies and methods can scale influence to serve stakeholders…

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  30. Voices of Influence Part I: Emily Goodson

    Emily Goodson is a writer, entrepreneur and workplace culture consultant. She joined us at our 2023 Spring Seminar and shared how her disability helped her uncover bias and deficiencies in many aspects of day-to-day life and led to her finding her own voice, sharing important ways you can help...

  31. High-Tech, High-Touch: Mark Schaefer Shares Emerging Trends in Corporate Branding

    In this episode, we’re featuring a highly rated session from our 2023 Spring Seminar featuring futurist Mark Schaefer, author of "Marketing Rebellion" and "Belonging to the Brand." He dives deep into the new ways branding is shaping our relationships with companies and their products. You can…

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  32. The New Rules of Influence

    In this episode, Ethan McCarty, CEO at Integral and the chair of our upcoming Spring Seminar, discusses the event’s theme of Influence at Work, and explains how communicators can leverage influence to drive results.

  33. A Return to Fun 🛳️ How Carnival Cruise Line Leans into Levity as a Brand Asset

    If most organizations found themselves as the punchline of a late-night comedy joke, their CEO or head of communications might consider it a crisis. But Carnival Cruise Line is different. Hear from their president, Christine Duffy, and CCO, Chris Chiames, about how the organization’s loyalty and...

  34. How does one become a CCO? Brian Lott's origin story.

    The CCO role is one of the most dynamic in the C-suite, requiring a swiss army knife of skillsets. Because of that, there are many different paths to the top of the communications function and we find that fascinating. In this episode, we sat down with Brian Lott, Page Chair and CCO at Mubadala...

  35. Truth in the Disinformation Age

    At a time when reality and satire are becoming increasingly indistinguishable, it is easy to see why disinformation can be so hard to detect. To dissect the various types of disinformation and identify the role business plays in helping tell the truth, we sat down with journalist Vivian Schiller,...

  36. Lessons in Life and Leadership - a Conversation with Dr. Marshall Goldsmith

    In the world of executive coaching, there is perhaps no one more well-known, more respected, or more sought-after than Dr. Marshall Goldsmith. At the 2022 Page Spring Seminar, Marshall sat down with Charlene Wheeless, former Page Chair and CEO of Charlene Wheeless LLC. Along with invaluable life...

  37. How Lyft Protected Drivers Against an Abortion Law in Texas

    After the passage of Texas Senate Bill 8, which severely limited women’s access to abortion care, Lyft sprung into action to protect its stakeholders. This episode, including behind-the-scenes perspective from Dominic Carr, VP of Comms at Lyft, features the 2022 winners of the student case study...

  38. Re-release: Acknowledgement, celebration and equity. A conversation about Juneteenth becoming a federal holiday.

    Carmella Glover, president of the Diversity Action Alliance and director of DE&I at Page stopped by the podcast for a conversation on what Juneteenth becoming a federal holiday means for all Americans and how business leaders can use this opportunity to help build an equitable future.

  39. CCOs Must Make ‘Good Trouble’ - A Conversation with Ken Frazier

    Throughout his tenure at Merck, Ken Frazier made it a point to stand up for his principles. Unlike most CEOs, Ken was once his company’s CCO. That experience prepared him to think multi-stakeholder and pass decisions through the lens of the company’s character and values. At the 2022 Page Spring...

  40. Big Retail, Bigger Data – How Walmart Became a CommTech Pioneer

    Aaron Bernstein, Walmart's senior director of insights and advocacy, explains how the retail behemoth flipped the script on their brand narrative, using CommTech to uncover actionable insights. He shares how his eclectic experiences - from liberal arts to politics - prepared him to see the power...

  41. Reaching Radical Relevance

    In this episode, Dr. Candace Steele Flippin, CCO at Acuity Brands and the chair of our upcoming Spring Seminar, discusses the event’s theme of radical relevance and what it means for CCOs whose leadership has proven to be vital in a period of persistent disruption and transformation.

  42. A Legend in the Industry

    Ofield Dukes was a brilliant communications strategist and one of the most influential racial justice leaders of the 20th century. Last September, he was posthumously inducted into the Page Hall of Fame. As we celebrate Black History Month, we hear from those who knew and loved Mr. Dukes about…

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  43. The Future of the Function

    In a world of ever-increasing uncertainty, the importance of the communications function is only growing. In this episode, we are reviewing Edelman’s new report, The Future of Corporate Communications, to see what trends might persist into 2022 and beyond. Our guests are Edelman’s Jim O’Leary…

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  44. Thinking Outside the (Glove)Box

    Jim Hackett, former President and CEO of Ford, wants you to think outside of the (glove)box and look at the world in a new way. In this conversation from our Annual Conference, Jim speaks with Margery Kraus, founder and executive chairman of APCO Worldwide, about how design thinking helped Ford...

  45. Delta Navigates the Turbulence Around Masks on Flights

    Every year, Page teams up with the Institute for Public Relations to hold a student case study competition. The winners are chosen by a panel of some of the most prolific communicators in the world. This year’s winning case examined Delta Air Lines' early decision to require masks on flights, the...

  46. Drink Responsibly: How Heineken is Brewing Sustainability Into its Growth Strategy With Stacey Tank

    Heineken’s Chief Transformation & Corporate Affairs Officer, Stacey Tank, recently rejoined the company to spearhead its “Evergreen” growth strategy. What’s on tap in this episode is an in-depth look at how the company is transforming its operations and Stacey’s role in building its sustainable...

  47. Acknowledgment, celebration, and accountability. A conversation about Juneteenth with Diversity Action Alliance President Carmella Glover

    Carmella Glover, president of the Diversity Action Alliance and director of DE&I at Page stopped by the podcast for a conversation on what Juneteenth becoming a federal holiday means for all Americans and how business leaders can use this opportunity to help build an equitable future.

  48. Leading with Empathy: How Hyatt Cared for its People’s Mental Well-Being Amid the Pandemic

    As the world grappled with the hardships of COVID-19, Mark Hoplamazian, President and CEO of Hyatt, struggled balancing his personal grief with the harsh business realities of the pandemic. Leaning into his empathy, Hoplamazian transformed Hyatt’s culture, implementing new policies and technology...

  49. Leadership means accountability. A conversation with Ron Williams, former CEO of Aetna

    Roger Ferguson’s departure from TIAA in March of this year leaves the number of Black CEOs on the Fortune 500 list at four - less than 1%. At last year’s Page Annual Conference, we were fortunate to speak with Ron Williams, the former CEO of Aetna, and now CEO and Chairman of RW2 Enterprises. Ron...

  50. LIXIL: A stitchup, unstitched

    We pull the thread on a story about a group of leaders and socially-conscious shareholders that waged a proxy battle against legacy powerbrokers of a Japanese megacorporation, challenging traditional notions of where power lies. Jin Montesano takes us through this fascinating story from her company.

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ABOUT THIS SHOW

The New CCO podcast from Page tells stories that explore the evolution of the CCO. From culture change to digital transformation to corporate purpose, we focus on the issues that matter to today's communications leaders.Page is the world’s premier membership organization for chief communications officers, PR agency CEOs and educators who seek to enrich the profession and improve corporate reputation management.

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Page Society

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Frequently Asked Questions

How many episodes does The New CCO have?

The New CCO currently has 91 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is The New CCO about?

The New CCO podcast from Page tells stories that explore the evolution of the CCO. From culture change to digital transformation to corporate purpose, we focus on the issues that matter to today's communications leaders.Page is the world’s premier membership organization for chief communications...

How often does The New CCO release new episodes?

The New CCO has 91 episodes. Check the episode list to see recent publication dates and frequency.

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You can listen to The New CCO on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts The New CCO?

The New CCO is created and hosted by Page Society.
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