The Pool Guy Podcast Show

If you could hop in a time machine and give your younger self one page of business advice, what would you say and what would you beg yourself to stop doing? I take that question seriously and go back to 1988 when I started pool service at 16. What comes out is a set of lessons that every pool technician, pool service pro, and pool route owner can use to build a calmer and more profitable business.First, I talk about a mindset shift that sounds risky but is actually freeing: most customers don’t care about their pool the way we care about their pool. They may not notice early plaster changes, small cosmetic issues, or the little things that can occupy our thoughts all week. That doesn’t mean we get lazy. It means we stop obsessing, stop carrying unnecessary stress, and focus our attention on the work that actually protects water quality, prevents algae, and keeps equipment running.Then I get practical about what not to do on a weekly pool maintenance visit. Cutting corners like skipping brushing, doing a half-vacuum, or assuming an automatic cleaner will finish the job often boomerangs into a worse pool next week and a customer who’s rightfully annoyed. I also share why your service truck is not just transportation but a key part of route efficiency, comfort, and reliability.Finally, I dig into customer service in the age of online reviews. I share a frustrating hotel story that reframed how I deal with complaints, pricing pushback, and tense conversations. The point is simple: winning the argument can mean losing the account. If you want your pool service business to last, build thick skin, stay professional, and make it easy for customers to feel taken care of. If this helps you, subscribe, share the episode with another pool pro, and leave a quick review so more techs can find it.I go back to 1988 and share what I’d tell my 16-year-old self about running a pool route without driving myself crazy. The big theme is balancing pride in your work with practical habits that protect your time, your reputation, and your customer relationships.• realizing most customers do not notice pool details like you do• avoiding obsessive thinking while still keeping high standards• cleaning with diligence instead of shortcuts that create next-week problems• using modern spot-cleaning tools to keep pools polished• treating your service truck as a reliability investment• handling complaints without arguing to protect reviews and retentionJoin the Pool Guy Coaching Program. Learn more at swimmingpoollearning.com. If you're interested in the coaching program that I offer can learn more at poolcoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A chemical brand doesn’t survive since the 1960s by accident and Hasa’s acquisition of Biodex is a sign these formulas are sticking around for the long haul. We talk through why this partnership is a big deal for pool service pros, then get practical about the Biodex products that earn repeat use on real routes, not just on a spec sheet. If you’ve been hunting for reliable pool chemicals, proven stain removers, or safer ways to handle an acid wash, this one is built for you. We start with Biodex Plaster White and Bright, an acid wash additive that changes the game by thickening the acid and water mix. That thicker, slow-moving coating helps you cover plaster more evenly, boosts brightening, and can reduce fumes while you work. We also share a straightforward mixing approach and how this small tweak can make an acid wash feel more controlled and consistent. Next, we dig into Biodex Aquadex 50 Stain Off and the kinds of stains it can lift, from light brown discoloration to ugly streaks that can show up after adding certain salts with anti-caking additives. You’ll hear how to apply it, why brushing matters, and the biggest “don’t ignore this” warning: stain treatments can crush your free chlorine if you overdose, and pH in the low 7s can be the difference between mediocre and impressive results. We also cover Biodex 300 Tile Cleaner and why it’s one of the strongest options for calcium scale, along with the handling cautions that protect decks, plaster, and even mosaic tile. We wrap with notes on algaecides, foam control, enzymes, and where to actually find Biodex products online without getting lost. Subscribe for more field-tested pool service tips, share this with a tech who fights stains, and leave a review with your toughest pool chemistry question.We break down why Hasa acquiring Biodex is good news for pool pros and why these long-running chemicals still earn a spot on a service truck. We share the Biodex products we trust most, how we use them in the field, and the safety and water balance details that decide whether they work or backfire.• why the Hasa and Biodex partnership matters for availability and product continuity• Plaster White and Bright as an acid wash additive that thickens the mix for better coverage and fewer fumes• Aquadex 50 Stain Off for metal and organic stains, including a real-world salt staining save• the chlorine drop risk with stain removers and why correct dosing matters• pH targets that improve stain treatment performance• Biodex 300 Tile Cleaner strength, handling cautions, and when to keep it away from employees or delicate surfaces• algaecide options including Skillet, plus foam and surface film considerations• Foam Down use cases and the reminder to fix the cause of foaming, not just the symptoms• where to find Biodex products online and how to navigate their product listingsAre you a Pool Service pro looking to take your business to the next level? Join the Pool Guy Coaching Program. Get expert advice, business tips, exclusive content, and get direct support from me. I'm a 35-year veteran in the industry. Whether you're starting out or scaling up, I've got the tools to help you succeed. Learn more at swimmingpoollearning.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Underbidding can feel like the fastest way to grow a pool route, until you realize you are working harder for less money and dreading stops you used to feel excited about. We walk through the business-side rookie mistakes that quietly wreck a pool service business, starting with the most common trap: quoting a pool, cleanup, or service call without accounting for the real variables that drive time, chemical cost, and effort.We get specific about what makes pricing tricky when you are new: pool size differences, heavy bather load, hidden debris from trees, and the true cost of green pool cleanups that require extra filter cleanings and a lot more chemicals than you expected. You will hear practical language for fixing an underbid the right way, including how to be honest with the customer, explain the reason for a rate change, and be willing to walk away rather than stay stuck in a bad deal that damages your mindset and your service quality.We also share a simple framework for pool repair and equipment installs using a baseline hourly rate, realistic time estimates that include parts runs, and the “headache factor” for tight equipment pads and unexpected plumbing. Then we zoom out to route efficiency, covering why outlying pools and problem accounts can drain your day, and when dropping them is actually the move that increases profit per hour and makes the work feel fun again. If this helped, subscribe, share it with a pool pro friend, and leave a review so more service techs can price with confidence.We break down the most costly rookie mistakes pool service pros make when building a pool route, especially pricing errors that quietly crush profit. We share practical ways to bid smarter, correct underbids without panic, and design a route that feels lighter and pays better.• Underbidding weekly service and getting trapped at a low rate• Spotting workload drivers during a bid like pool size, trees, and heavy use• Fixing a bad bid by owning the mistake and giving the customer options• Avoiding losses on green pool cleanups by pricing for time, chemicals, and filter cleanings• Setting a baseline hourly rate for installs and repairs• Adding a headache factor for tight equipment pads and surprise plumbing• Dropping outlying pools to reduce drive time and tighten the route• Letting go of problem accounts once replacement income is in placeLearn more at swimmingpoollearning.com.Looking for other podcasts, you can find those by going to my website, it's awayfullearning.com.If you're interested in the coaching program, you can learn more at FoolGuyCoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Buying a variable speed pool pump should feel like an upgrade, not a guessing game, but most people get stuck on the biggest horsepower number and end up overspending. We walk through a simple approach that starts with what you already have: match the total horsepower of your current single speed pump within a reasonable range, then use VS programming to run the lowest RPM that still gives you clean water and solid circulation.From there, we get specific about the two things that quietly control everything: voltage and plumbing. If you’re on 115V wiring, a dual voltage VS pump can’t deliver the same total output it would on 230V, so a “3 HP” label may not translate to real-world 3 HP performance. And if your pool has 1.5 inch suction and return lines, there’s only so much flow you can realistically push before you’re paying for power your system can’t use. That’s why many small pools, above-ground pools, and older pools are better served by a right-sized option like the Pentair SuperFlo VS class, while larger pools with attached spas and water features often justify stepping up to a true 3 HP VS pump so full-speed performance is available when you need it.We also talk practical install reality: sticking with the same pump brand and footprint (Pentair, Hayward, Jandy, and compatible drop-in options) can save time, reduce plumbing headaches, and make a swap feel close to plug-and-play. We finish with smart use cases like putting a VS pump on a water feature or booster pump, plus why variable speed pumps tend to last longer, run quieter, and deliver major energy savings when sized correctly. If this helps, subscribe, share the show with a pool owner or service tech, and leave a quick review so more people can stop buying the wrong pump.We break down how to choose the right variable speed pool pump for very small pools, older pools, and large pools without wasting money on horsepower your system cannot use. I share simple sizing rules tied to your current pump, your voltage, and your plumbing so you get good flow, strong features, and real energy savings.• matching total horsepower to your existing single speed pump within a reasonable range• why 115V wiring limits real horsepower on dual voltage VS pumps• how 1.5 inch plumbing caps the usefulness of oversized pumps• why downsizing too far can reduce spa jet force and water feature performance• when a 3 HP VS pump is the logical choice for large pools around 20,000 gallons or more• reliable smaller-pool options like the Pentair SuperFlo VS and when WhisperFlo VS fits better• choosing the same pump brand to simplify plumbing alignment and installation• using VS pumps for water features and booster pump replacements• why variable speed pumps often last longer and save more energy than single speed pumpsLearn more at swimmingpoollearning.com.If you're interested in the coaching program that I offer, you can learn more at PogBankCoaching.com.If you're looking for other podcasts, you can find those by going to my website, swimmingprolearning.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Bad pool chemistry decisions usually start with one thing: a bad test. We walk through the real pros and cons of the tools most people rely on to test pool water, and why your “best” method changes based on whether you’re running 80 stops a week, bidding a new account, starting up fresh plaster, or managing commercial compliance.We compare test strips, Taylor-style reagent test kits (including the popular K-2005 and K-2006), photometers like the Pool Lab 2.0 and ColorQ 2X Pro, and high-speed options like the LaMotte Spin Touch. You’ll hear where each method shines, where it can mislead you, and how factors like reagent shelf life, tablet handling, and simple user error can swing your readings. We also dig into why photometers are so powerful for accurate pH and chlorine numbers, plus how digital logging can support commercial pool records and customer trust.To wrap it up, we share a practical “mix and match” approach for pool service businesses: use the affordable tools daily, verify weird results quickly, and pull out the precision gear when you’re balancing LSI or solving a stubborn problem. We also make the case for one digital tool that earns a permanent spot on your truck: a reliable TDS and salinity meter, while explaining why portable digital pH probes often create more hassle than value. If this helps, subscribe, share it with another pool pro, and leave a quick review with your go-to testing method.We break down the four main ways to test pool water and explain why “best” depends on your route, your budget, and how precise you really need to be. We compare speed, cost, accuracy, and real-world use cases so you can stop guessing and start testing with purpose.  • four common methods: test strips, reagent kits, photometers, digital testers  • why Taylor reagent test kits stay the most affordable option for weekly service  • the biggest drawback of reagent kits: color matching and human interpretation  • how photometers work and why they deliver more precise digital readings  • when logging and documentation matter for commercial pools and startups  • why LaMotte Spin Touch is fast but expensive to run  • when test strips are accurate enough and when they are not  • using strips to verify odd readings and quickly confirm low chlorine  • which test factors you do not need to measure every week  • how user technique affects photometer accuracy with tablets and drops  • why a TDS and salinity meter is the most useful digital tool  • why portable digital pH probes often create more work than value  Learn more at swimmingpoollearning.com.  Looking for other podcasts, you can find those by going to my website, swingingpolearning.com.  If you're interested in the coaching program that I offer, you can learn more at poolguidecoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A $300 variable speed pool pump can feel like the smartest upgrade you’ll make all year, until you try to plumb it in, dial in the flow, or keep it running past the first season. We dig into the budget VS pump wave hitting Amazon and big box retailers, and I share what I’d want any pool owner or pool service pro to understand before betting their circulation system on a bargain listing.We start with the unglamorous stuff that decides whether the install is easy or painful: equipment pad layout, inlet and outlet alignment, and why matching your existing pump family (Pentair, Hayward, or Jandy) often saves time and avoids surprise replumbing. From there, we get into the numbers that matter in real backyards. Horsepower ratings and “performance” claims don’t always translate to real head pressure, especially on complex pools with spas, water features, long plumbing runs, or higher resistance systems. If the pump can’t push water, everything downstream suffers.Next, we talk reliability and total cost of ownership. Cheap variable speed pumps can work, but the components and the drive electronics are often where corners get cut, and reviews commonly point to early failures. We also cover practical deal breakers: finding replacement parts, getting someone willing to service an off brand pump, and whether a standalone VS pump will communicate with automation systems like EasyTouch or Aqualink. Finally, I lay out smarter alternatives, including mid priced brand name VS pumps and a budget friendly approach many people overlook: replacing just the motor and drive (Century or Nidec) while keeping a solid wet end.If you’ve been tempted by a too good to be true price, listen all the way through, then subscribe, share it with a pool owner who’s shopping right now, and leave a quick review. What’s the lowest price you’d trust for the pump that runs your whole pool?We break down the real pros and cons behind the $300 to $700 variable speed pool pumps showing up on Amazon and at big box stores. We walk through install fit, honest performance, drive reliability, and why the cheapest option can get expensive fast.  • why low cost variable speed pumps can still run  • equipment pad alignment and why the inlet matters  • horsepower and head pressure claims that may not match reality  • a real service story where flow problems exposed an off brand pump  • cheap components, short lifespan reviews, and total cost math  • limited replacement parts and the risk of no service support  • automation drawbacks with EasyTouch and Aqualink systems  • better alternatives like mid priced name brands and motor plus drive retrofits  Learn more at swimmingpoollearning.com.  If you're interested in the coaching program, you can learn more at Pool PoolGuyCoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Algae can make you feel like you’re losing your mind: you raise chlorine, the pool looks better, and then the green haze or mustard dust is back next week. We’re breaking that loop by doing something most pool care advice skips, identifying the real source of algae in a swimming pool, not just treating the symptoms. Some pools are simply under heavier “environmental pressure” from pollen, wind, and nearby trees, while others grow algae because of shade, poor circulation, and those stubborn dead spots where sanitizer never truly reaches.We also get practical about the equipment side of algae prevention. I walk through why a clean, working filter matters so much for chlorine distribution, how seasonal pump runtime often needs a big jump from winter to spring, and why over-backwashing a sand filter can actually hurt performance. If you’ve ever seen low chlorine readings that don’t make sense, worn cartridges or damaged DE grids may be part of the problem.Then we tackle the chemistry that solves a huge mystery for pool pros and homeowners alike: the free chlorine to cyanuric acid relationship. Using the 7.5% guideline, I explain how a pool can show 10 ppm free chlorine and still grow algae when CYA is very high, especially when trichlor tablets keep pushing stabilizer upward. Finally, we cover prevention add-ons like phosphate remover, enzymes, borates to 50 ppm, and mineral systems like Pool RX, plus the simplest high-impact habit of all: consistent brushing.If this helps, subscribe, share it with a friend who fights algae, and leave a quick review so more pool owners and service techs can find the show. What’s the one pool on your route that keeps growing algae no matter what you do?Algae is not inevitable in every pool, so we focus on why certain pools on a route keep getting blooms while others stay clean. We walk through how to pinpoint the real source, then stack prevention tactics that make algae far less likely to return.  • environmental algae pressure from pollen, trees, and wind-driven debris  • shaded areas and circulation dead spots where chlorine does not reach  • filter condition and seasonal runtime as core algae controls  • sand filter backwashing based on a 10 psi rise  • the 7.5% free chlorine to cyanuric acid ratio and why “high chlorine” can still fail  • strategies to avoid runaway CYA from trichlor tablet use  • phosphate remover and enzymes as algae prevention tools  • borates to 50 ppm for long-term algistat protection  • mineral systems like Pool RX to prevent microalgae  • weekly brushing as a simple, high-impact habit for stubborn pools  Are you a pool service pro looking to take your business to the next level? Join the Pool Guy Coaching Program. Get expert advice, business tips, exclusive content, and get direct support. From me, I’m a 35-year veteran in the industry. Whether you’re starting out or scaling up, I’ve got the tools to help you succeed. Learn more at Sumipoollearning.com.  If you’re interested in the coaching program, you can learn more at poolguidecoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Algae every week even though the test kit shows plenty of chlorine? That headache usually isn’t bad luck, it’s bad math. We dig into the most common rookie mistakes new pool service pros make and show the chemistry behind why a pool can read “sanitized” while algae still wins. The big unlock is understanding cyanuric acid (CYA) and how it binds most of the chlorine in the water, leaving only a small active portion available to kill algae. From there, we make the fix practical: stop guessing and start targeting free chlorine based on your stabilizer level. We walk through the easy field rule that free chlorine should sit around 7.5% of CYA, plus how adding borates at about 50 ppm can lower that requirement to roughly 5% in many pools. If you’re servicing trichlor pools with high CYA, this framework explains exactly why “6 ppm is high” can still be nowhere near enough. We also shift from pure chemistry to water balance and operations. We talk about the Langelier Saturation Index (LSI), what it’s designed to predict (scale forming vs corrosive water), and why “balanced” isn’t the same as “stable” when alkalinity and pH are constantly drifting. Then we hit a nuts-and-bolts issue that ruins otherwise good chemistry: filtration runtime. We explain turnovers, why one turnover only filters about 65%, why three turnovers is a smart target, and how low circulation creates dead zones where algae can grow. If you want to tighten up your pool maintenance results, reduce call-backs, and run a more predictable pool service business, listen through and take notes. For more training, visit swimmingpoollearning.com and check out PoolGuyCoaching.com, then subscribe, share the show with a tech who needs it, and leave a review so more service pros can find it.We break down the most common rookie mistakes that keep new pool service pros stuck in recurring algae, cloudy water, and constant chemical chasing. We show how to set smarter chlorine targets using the cyanuric acid ratio, when borates change the math, why LSI can mislead if you ignore stability, and how pump runtime and turnovers make or break circulation.  • misunderstanding how high cyanuric acid weakens effective chlorine  • using the 7.5% of CYA free chlorine target  • lowering the chlorine requirement with 50 ppm borates  • why “2 to 4 ppm chlorine” can fail for algae prevention  • what LSI predicts and what it does not  • choosing target ranges to make water stable week to week  • calculating turnovers from pool volume and flow rate  • why short runtimes create dead spots and let algae take hold  Learn more at swimming poollearning.com.  If you're looking for other podcasts, just go to my website, swimming for learning.com.  And if you're interested in the coaching program, you can learn more at PoolGuyCoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool can look fine on paper and still be losing the chlorine battle. We dig into the frustrating “problem pool” scenario where you’re pouring in gallons of chlorine and the free chlorine (FC) reading barely budges, then break down what’s really happening when chlorine gets consumed faster than you can add it. With Bob Larry’s help, we walk through how to think like a detective: look at the environment, the deck, landscaping, runoff, bather load, and even the odd stuff people don’t mention like rinsing tools or chemicals in the pool. From there, we get practical about chlorine demand, including the idea of negative chlorine demand where your first big doses are basically paying off a hidden deficit. We talk through a proven cleanup strategy: raise FC to a strong level and keep it there for 24 to 48 hours so the pool actually finishes oxidizing contaminants and knocking out algae, instead of slipping back into the same cycle. We also touch on an underrated cost saver for commercial pools and busy backyards: getting swimmers to rinse off first can dramatically reduce what chlorine has to burn through. Finally, we tackle the classic complaint: “My chlorine is 3 to 5 ppm but algae keeps coming back.” The missing link is cyanuric acid (CYA) and how it changes chlorine effectiveness. We explain the 7.5% of CYA rule for setting a reliable free chlorine target that prevents algae, plus why consistency between service visits matters so much in warm, sunny conditions. If this helped, subscribe, share the episode with a pool owner or tech, and leave a review so more people can stop wasting chlorine and start keeping water clear.We troubleshoot the pool that burns through chlorine and still reads near zero, using a detective mindset to track down hidden sources of chlorine demand. We also explain why “normal” free chlorine targets can still allow algae, then land on a practical CYA-based chlorine rule that keeps pools clear.  • identifying real-world chlorine killers like yard debris, runoff, deck wash water, and heavy bather load  • spotting sneaky contamination from cleaners, solvents, and tool rinsing  • understanding early algae growth, biofilm, and why algae is mature when you finally see it  • recognizing negative chlorine demand when big doses barely move the test result  • holding a high chlorine level for 24 to 48 hours to fully oxidize organics and kill algae  • reducing chlorine usage by having swimmers rinse off before getting in  • using the 7.5% of CYA free chlorine target to prevent algae  • keeping free chlorine consistent between service days to avoid fast blooms  Join the Pool Guy Coaching Program. Get expert advice, business tips, exclusive content, and get direct support from me. I'm a 35-year veteran in the industry. Whether you're starting out or scaling up, I've got the tools to help you succeed. Learn more at swimming poollearning.com.  If you're looking for other podcasts, just go to my website, swimming for learning.com.  If you're interested in the coaching program, you can learn more at pullguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

If you’ve ever stared at a “perfect” test strip while the pool still acts weird, you’re probably missing one of the quietest drivers in pool water chemistry: TDS. We dig into what Total Dissolved Solids actually means, why a simple digital meter belongs on every service truck, and how TDS can swing your saturation index enough to change your real-world results. Along the way, we unpack the old-school truth behind TDS, what the meter is really reading (conductivity), and why it is still a valuable approximation for everyday pool maintenance decisions.We also get specific about what’s building up in the water over time. Chlorine doesn’t just disappear, it becomes chloride. Many of the products you add carry sodium, and those ions stay behind. That matters even more in a saltwater pool, where you might be running 3,000 to 3,400 ppm salt before you count everything else. We talk through why a 5,000 to 6,000 ppm TDS reading can be normal with a generator running, but can turn into a chemistry headache when the cell is off and the salt is just along for the ride.One of the biggest takeaways is a myth-buster: the saturation index can describe scale forming or plaster corrosivity, but it does not predict metal corrosion. Real corrosion shows up in places you can see, like salt splash-out that dries into concentrated salt on decks and equipment, or motors and hardware that fail even when the index looks “fine.” We also cover when high TDS is a drain-and-dilute conversation in non-salt pools (about 1,500 ppm over starting), plus the tricky world of color bodies, organic staining, and why chlorine alone sometimes cannot fix yellow or tinted water.If you want fewer mystery problems and faster diagnoses, subscribe, share this with a pool pro friend, and leave a review so more techs start testing what actually builds up over time.We break down what TDS really measures, why it affects the saturation index, and why so many pool pros still ignore it. We also clear up a costly myth: “balanced” water can still corrode metal, especially around saltwater pools.  • why TDS testing fell out of routine pool service and why it matters  • what a TDS meter actually measures through conductivity and why it is an approximation  • what builds TDS over time, especially chloride and sodium from common pool chemicals  • how saltwater pools push TDS higher and what happens when the generator is off  • why the saturation index describes plaster risk, not metal corrosion risk  • real-world clues of high TDS such as brackish taste, stubborn color, and “can’t fix it” water  • how color bodies and organics can stain plastics and cleaners and resist chlorine  If you're looking for other podcasts, just go to my website, swimming for learning.com. On the banner is a podcast icon. There'll be a drop down menu with over 1900 podcasts for you there to listen to at your leisure. And if you're interested in the coaching program, you can learn more at poolguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool water can look “chlorinated” on a test and still be unsafe or algae-prone. The missing piece is cyanuric acid (CYA), the pool stabilizer that quietly binds most of your chlorine and changes how much active sanitizer you actually have working for you. We sit down with Bob Lowry, inventor of liquid pool conditioner, to get brutally clear on why high CYA is a real problem and how to fix it without guessing. We dig into what cyanuric acid really does beyond UV protection, how the chlorine to CYA equilibrium works, and why the same free chlorine reading can mean totally different sanitizing power depending on your stabilizer level. Bob lays out an easy operating rule for pool maintenance: target free chlorine as a percentage of CYA, with different guidance depending on whether you use borates. If you’ve ever fought recurring algae, this is the chemistry that explains why. We also connect the dots to the most common cause of runaway stabilizer: trichlor tabs. When CYA rises week after week, the required chlorine level rises with it, creating a vicious cycle that catches a lot of pools in midsummer. We cover practical ways to transition to liquid chlorine, plus simple feeding options that keep levels steady between service visits. If this helped, subscribe, share it with a pool owner who keeps battling algae, and leave a review. What’s your current CYA level and how are you chlorinating right now?We break down why high cyanuric acid quietly weakens chlorine and forces you into higher and higher dosing just to prevent algae. Bob Lowry explains the real stabilizer to chlorine relationship, plus simple target ranges and practical ways to stop CYA from spiraling out of control.  • why cyanuric acid does more than block sunlight  • how CYA binds chlorine and slows sanitizing action  • the 7.5% of CYA chlorine target without borates  • the 5% of CYA chlorine target with borates  • recommended CYA ranges for outdoor pools and saltwater chlorine generators  • why trichlor tabs raise CYA and create a vicious cycle  • switching to liquid chlorine and options for midweek dosing  Are you a full service pro looking to take your business to the next level? Join the pool guy coaching program. Learn more at swimmingpoollearning.com. If you're interested in the coaching program, you can learn more at poolguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool pH isn’t “random” or “stubborn” and once you understand what’s actually driving the rise, you can finally stop the endless acid cycle. We dig into the real reason pH climbs week after week: CO2 off gassing. Total alkalinity controls how much carbon dioxide wants to escape, and when alkalinity is too high, the water is essentially overcarbonated. As CO2 leaves the water to reach equilibrium with the air, pH rises, and the problem repeats.We also get honest about the pools that fight you the hardest: feature pools with negative edges, spillways, waterfalls, scuppers, rock cascades, spa jets, and blowers. All that aeration and turbulence accelerates CO2 loss, which means faster pH drift no matter how “perfect” your numbers look on paper. You’ll hear a simple spa-style experiment that makes the aeration effect impossible to ignore, plus the hard truth that some extreme designs may require a CO2 injection system if you want truly stable pH.Saltwater chlorine generator pools add their own twist. We explain how SWGs raise pH through hydroxide production and continuous aeration inside the cell, then talk through practical ways to reduce generator runtime by cutting chlorine demand. That leads into borates, cyanuric acid strategy, and why dialing in free chlorine as a percentage of CYA can work better than a one-size-fits-all target. We also clear up a long-running pool chemistry myth: liquid chlorine and calcium hypochlorite don’t create a lasting pH rise after chlorine is consumed.If you want fewer corrections, steadier readings, and a repeatable method for controlling rising pool pH, hit play, then subscribe, share this with a pool owner or pool pro who’s fighting pH, and leave a review with your biggest pH question.We break down why pool pH keeps rising and why the real driver is often CO2 off gassing tied to total alkalinity and aeration. We share practical targets and field-tested fixes for salt pools, feature pools, and new plaster so you can stop chasing pH every week.  • total alkalinity controlling CO2 off gassing and pH drift  • why high TA makes pH rise faster and more often  • setting realistic TA targets and lowering TA to stabilize pH  • how waterfalls, spillways, negative edges, jets, and turbulence push pH up  • when a CO2 injector becomes the only realistic path  • saltwater chlorine generator effects including hydroxide production and aeration in the cell  • using borates to reduce chlorine demand and slow pH rise  • balancing cyanuric acid and free chlorine as a percentage strategy  • plaster hydration in new pools raising pH for months  • why liquid chlorine and cal hypo do not cause lasting pH rise after chlorine is spent  Learn more at SwimmingPoollearning.com.  If you're interested in the coaching program, you can learn more at pullguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Metal stains are one of the fastest ways a pool can look “dirty” even when the water is balanced and clear. The tricky part is that metals like copper and iron can hide in plain sight as dissolved ions, then suddenly oxidize and plate onto plaster, steps, and fittings. That’s why we wanted a straight, practical conversation on pool metal removal that goes beyond quick fixes and old myths. We’re joined by Joe Loreno, CEO and president of Puretic Products, the company behind Culator. Joe breaks down the chemistry in simple terms: why most pool filters cannot catch dissolved metals, how sequestering agents work (and what they can’t do), and how a polymer-based approach can physically bind metal ions so you can remove them from the pool without draining. We also cover real-world sources of metals, from fill water and equipment to runoff from landscaping and nearby metal roofs or gutters. If you’ve ever debated whether a stain is organic or inorganic, you’ll love the field-friendly diagnostics: the vitamin C tablet test, what stain colors can suggest, and why metal testing can be confusing when a stain has already plated out or when a test only measures “free” metals. We also walk through a clear three-step workflow using ascorbic acid, citric acid, a strong sequestering agent, and the Culator 4.0, including how long it can take based on turnovers and why temporary cloudiness can be normal. If this helps you troubleshoot a stubborn stain, subscribe for more pool industry deep dives, share the episode with a pool pro who’s battling metals, and leave a review so more people can find the show.We talk with Joe Loreno of Puretic Products about where pool metals come from, how they turn into stains, and how to tell a metal stain from an organic stain without guessing. We lay out a practical no-drain workflow that lifts stains off the surface, protects the water while chlorine comes back, and then physically removes copper and iron from circulation.  • Joe’s chemistry background and why Culator exists  • How the Culator polymer binds metal ions without dissolving  • Differences between Culator 1.0 in the skimmer and 4.0 in the pump basket  • Why dissolved metals do not backwash out of DE, sand, or cartridge filters  • Common metal sources from fill water, equipment, plaster, chemicals, and runoff  • How to use a vitamin C tablet to confirm metal staining  • Why stain color helps but cannot fully identify the metal  • The testing gap between free metal readings and total metal load  • Three-step process: reduce stains, sequester ions, remove metals through circulation  • How long removal can take based on pump size and daily turnovers  • Why temporary cloudiness happens and why it clears as chlorine is restored  Join the Pool Guy Coaching Program.  Learn more at swimmingpoollearning.com.  Yes, it would be www.cu-l-a-t-o-r. Culater.com.  If you're interested in the coaching program, you can learn more again at PogGuideCoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Summer doesn’t just make pools warmer. It makes them harder to manage, easier to mess up, and way more visible to the people paying the bill. We talk through what really changes once swim season arrives: heavier bather loads, more sunscreen and organics, faster chlorine loss, and a sharp rise in “can you come today?” customer calls before parties and weekends.We also get practical about keeping water clear when conditions get extreme. You’ll hear our take on “chlorine enhancers” that help chlorine last longer by preventing algae and reducing what chlorine has to fight, including borates (around 30 to 50 ppm), mineral options like PoolRx (with key cautions around high chlorine when it’s dissolving), and the one-two punch of enzymes plus phosphate removal. If you’ve been chasing cloudy water, fighting recurring algae, or watching free chlorine disappear midweek, these tools can act like an insurance policy during peak heat.Then we zoom out to the summer math: why the common “lose 1 ppm of free chlorine per day” idea can fall apart under a high UV index, warm water, and active swimmers, and how to use a CYA-based minimum target like the 7.5% guideline to stay ahead of problems. If you want stronger summer pool maintenance habits, better chlorine stability, and fewer emergency cleanups, this one is built for you.Subscribe for more pool care and pool service pro tips, share this with a friend who’s battling summer water, and leave a review so more people can find the show. What’s the biggest problem you see every summer: algae, low chlorine, or customer pressure?Summer pool care gets harder because swim season changes everything, from bather load to UV burn-off to how fast chlorine can drop. We share the practical tools we use to keep pools clear under pressure, including chlorine enhancers, smarter chlorine targets, and a mindset that expects more customer calls.  • swim season timing shifts and why that affects pool routes  • bather load as the biggest summer variable for water balance  • chlorine enhancers that help prevent algae forming  • borates at roughly 30 to 50 ppm as an algaestat and pH buffer  • PoolRx mineral technology and why high chlorine matters at startup  • enzymes plus phosphate remover as the one-two punch  • UV index, warm water, and long days accelerating chlorine loss  • the 7.5% free chlorine to CYA guideline and how borates can change the target  • why summer brings more complaints and last-minute party urgency  Join the pool guy coaching program. Learn more at swimmingpoollearning.com.  If you're interested in the coaching program, you can learn more at PoolGuyCoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A drained pool looks harmless until you realize it can become a boat. We’re talking about pool pop-ups, the real-world risk behind the phrase “the pool can pop out of the ground,” and the simple physics that make it possible when groundwater rises under an empty shell.We walk through what actually holds an inground plaster or concrete pool in place, including the massive weight of thousands of gallons of water, and what changes the moment you drain it for an acid wash or to lower high cyanuric acid. Then we get practical: how heavy rain, wet seasons, saturated clay soil, and even where you discharge water can raise the odds. If you’re servicing pools in higher-rain regions like parts of Florida or Louisiana, we also talk about hydrostatic plugs, what they’re designed to do, and the tradeoffs you should know.Fiberglass and vinyl liner pools get their own warning label. Fiberglass shells are light enough that pop-up risk is much more real, and draining can also lead to wall bowing, cracking, or collapse. Vinyl liner pools can turn into an expensive disaster if the liner pulls out and tears, especially as the material loses elasticity over time. We explain safer partial-drain thinking and why calling the right specialty company can save your customer’s pool and save your liability.If you found this helpful, subscribe so you don’t miss the next one, share it with a pool pro who’s been debating a drain, and leave a review so more people can find the show.We break down what “pool pop-up” really means, why it happens, and why it’s far less common than the horror stories suggest for most concrete pools. We also lay out the big red flags when draining fiberglass and vinyl liner pools, plus how weather, groundwater, and soil type should guide every drain decision.  • how groundwater and buoyancy can lift an empty pool shell  • why heavy rain and clay soil increase pop-up risk  • practical timing rules for safer pool draining and refills  • why fiberglass pools are higher risk when drained  • how hydrostatic plugs work and when they matter  • why vinyl liner pools can tear when fully drained  • when to call a fiberglass installer or vinyl liner company  Learn more at swimmingpoollearning.com.  If you're interested in the coaching program, you can learn more at poolguycoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

If your pool skimmer feels “lazy” and the surface never quite looks clean, the problem usually isn’t the leaves, it’s the setup. I walk through the most common skimmer performance issues I see in the field and the practical fixes that get debris moving in the right direction again. We even touch on infinity edge pools, where skimmers sometimes get skipped for aesthetics, and why I still think a skimmer plays a vital role in everyday pool care.We start with circulation basics you can actually control: return jet direction, surface flow patterns, and the dead spots that let debris hover until it gets soaked and sinks. Then we go straight to the big lever for stronger skimmer suction: flow through the filtration system. A dirty filter can quietly kill skimmer pull, while a properly sized, clean cartridge filter, DE filter, or sand filter can make the skimmer come alive. I also cover the weir gate and other skimmer hardware that people don’t notice until it’s missing, stuck, or letting debris slip right back into the pool when the pump shuts off.From there, we get into the tradeoffs that frustrate a lot of pool owners and pool pros: suction-side cleaners connected at the skimmer, side ports that still steal suction, and variable speed pumps running too low to skim well. I share options to supplement surface cleaning, including solar-powered surface skimmers and the PoolSkim return-jet attachment, plus the small tweaks that make them work better in real pools. If you want a cleaner surface all week, hit play, then subscribe, share the episode with a pool owner, and leave a review with the skimmer problem you want solved next.We break down why your pool skimmer stops grabbing debris and how small system issues can make a clean pool look messy fast. We walk through the real-world fixes that boost surface skimming, from flow and filtration to weir gates and cleaner setups.• why skimmers matter for surface debris before it sinks• return jet direction to reduce dead spots and push debris• filter cleanliness and filter upgrades to restore flow• weir gate function and brand-specific missing skimmer parts• how suction cleaners and low pump speeds reduce skimming power• add-ons that help, including solar surface cleaners and PoolSkim• why two skimmers often do not improve performanceLearn more at swimmingpoollearning.com.If you're interested in the coaching program that I offer, you can learn more at PoolGuyCoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Filter problems love to disguise themselves as “chemistry issues” and that’s exactly how pool owners waste weekends and pool pros lose hours. We walk through the real decision that matters: do you simply need new filter media, or is it time to replace the whole filter body because the tank, clamp, or lid is worn out and headed toward failure.We start with the basics in plain language: what “filter media” means for cartridge, DE, and sand systems, and why each has a different lifespan. Then we get practical with sand filters, including the signs that sand is no longer doing its job (weekly backwashing, rising pressure, poor flow, and water that never quite looks right). If you’re debating a pool filter upgrade, we talk through when a cartridge filter makes sense, when a sand filter is still the better choice in heavy dirt regions, and why large square-foot cartridge filters can deliver better circulation and more consistent filtration.We also share the real-world replacement schedule that keeps service routes smooth: the three-year strategy for quad cartridges and DE grids, what happens when grids tear and DE leaks back into the pool, and the important exceptions where cost and build quality justify longer intervals. Finally, we cover when replacing the entire filter is the smart move, plus what changes when converting from DE to cartridge (including plumbing considerations and removing backwash hardware).If you want fewer surprises, cleaner water, and better flow, subscribe, share this with a pool owner or pool tech, and leave a review with the filter type you’re running and the problems you’re seeing.We break down how to decide between replacing pool filter media and replacing the entire filter, using real service-route triggers like pressure rise, flow loss, and stubborn water clarity issues. We also lay out practical upgrade paths from sand or DE to cartridge so you can reduce mess, improve circulation, and prevent mid-season failures.  • defining filter media across cartridge, DE and sand systems  • diagnosing sand filter performance using clarity, flow and backwash frequency  • weighing sand filter simplicity against water waste and lower filtration  • why large cartridge filters often outperform sand in everyday use  • setting a proactive replacement schedule for cartridges and DE grids  • spotting grid tears and deciding when to replace one grid vs all  • handling expensive cartridge exceptions and extending lifespan responsibly  • deciding when an aging filter tank should be replaced for safety and cost  • planning plumbing changes when converting DE to cartridge  Are you a pool service pro looking to take your business to the next level? Join the pool guy coaching program. Learn more at swimmingpoollearning.com. Looking for other podcasts, you can go to my website, swimmingprolearning.com on the banner, click on the podcast icon. If you're interested in the coaching program that I offer you can learn more at PoolGuyCoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Everyone loves the freedom of owning a pool service business until the scary questions show up: “What if I fail?” “What if I get sick?” “What about health insurance and retirement?” I walk through the most common negatives people bring up about the pool industry and give you the unfiltered reality, including the parts I can’t sugarcoat.We start with the small business failure myth and why it’s often less about the industry and more about basics like experience, customer service, and having an actual plan. From there, I challenge the idea that a W-2 job automatically equals security. Layoffs, automation, and AI have changed the game fast, and I explain why hands-on service work like pool cleaning, chemical balancing, and equipment problem-solving is far harder to replace than many “career” office roles.Then we get into the real hurdles: self-employed health insurance costs, what happens if you’re injured, and how to think about retirement when you don’t have a 401k match or pension. I share practical ways to reduce risk, including building a six-month emergency fund, using monthly service billing to create breathing room, and setting pool service pricing that covers the true cost of running your business. If you’re thinking about starting a pool route or scaling your existing route, this is the mindset and strategy check that keeps you from overthinking and underpricing.If this helped, subscribe, share it with a pool pro friend, and leave a review so more service owners can find the show.We name the biggest negatives people say about the pool industry and separate real hurdles from fear-based noise. We also share practical ways to protect yourself with pricing, savings, and long-term planning so pool service stays stable and scalable.  • why the “8 out of 10 businesses fail” stat misses what actually causes failure  • how competence, planning, and customer service change the odds fast  • why “no safety net” applies to most jobs now, including white-collar roles  • why service businesses like pool service are harder to replace with AI  • building a six-month emergency fund to reduce stress and risk  • the real downside of self-employed health insurance and how to price for it  • what to do if you get sick or injured, including scheduling realities with monthly billing  • replacing a pension mindset with consistent investing and scalable income  Learn more at swimmingpoollearning.com.  Join the pool guy coaching program.  you can learn more at poolguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Commercial pool service can look like the fast lane to bigger revenue, until you realize how many forces you do not control. We walk through the real differences between residential pool care and commercial pool maintenance, starting with what “commercial” actually means: community-used pools like apartments, HOAs, hotels, the YMCA, and public facilities that live under health department oversight. That oversight changes your day, your paperwork, and your stress level in ways most new techs do not see coming. We get specific about the operational realities: inspections, daily logs, and shutdown triggers tied to chlorine and pH ranges, plus the unpredictable stuff like user behavior that can close a pool even when you did your job. We also talk about the people side of the business, because commercial accounts often add management companies, approval delays, and the challenge of pleasing 30 or 40 voices instead of one homeowner. If you have ever felt stuck waiting on authorization while a motor is down and the water is slipping, you will recognize this problem instantly. Then we dig into the money, the right way. Yes, commercial accounts can pay significantly more, but they usually demand three to five visits a week, higher insurance limits, and a “headache factor” you should price honestly. We also cover the risk of concentrating your income in a few large accounts and the cash-flow pain that can come with net-30 billing and slow payments. If you are deciding what kind of pool service route to build, this conversation will help you choose with open eyes. If this helped you, subscribe, share it with a pool pro friend, and leave a quick review so more service techs can find the show.We break down why residential pool care often beats commercial pool care for working pool pros, even when commercial accounts look more lucrative. We compare regulation, workload, pricing, risk, and the day-to-day realities that make one route easier to live with and easier to keep stable.  • defining commercial pools vs residential backyard pools  • health department regulation, inspections, and required logs  • certification differences like CPO requirements for commercial work  • dealing with management companies, approvals, and multiple stakeholders  • heavy bather load and why commercial water turns faster  • shutdown triggers and chemistry ranges that can get you closed  • pricing a commercial account, including the “headache factor”  • higher insurance requirements and building costs into bids  • time demands, service frequency, and why mixing routes is hard  • concentration risk when you lose a high-dollar account  • payment delays, net-30 billing, and the hassle of collections  Join the Pool Guy Coaching Program. Get expert advice, business tips, exclusive content, and get direct support. Learn more at swimming poollearning.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A single line on a label can shake an entire trade, especially when that trade has been using the product for 30 plus years. We pick back up with Scott Hamilton, the CEO of United Chemical, to sort out what the EPA’s “not for use in outdoor pools” language is really responding to, and whether the bromate concern is being evaluated in a way that matches real pool conditions.We get into the chemistry behind bromate exposure, including why some researchers argue it should not be assessed with a strictly linear model. Scott explains the case for looking at thresholds and real-world dose, plus the research showing how stomach acid can reduce a large portion of trace bromate back into bromide. We also talk about what makes the EPA process move slowly: protocol review, data acceptance, and the very real staffing and workload constraints that can turn a decision into a multi-year timeline.Then we zoom out to the business and legal side of pool chemical regulation. Why do some products stop claiming they “kill algae” even when pros swear they work? Because pesticidal claims trigger registrations, state-by-state fees, and a compliance burden that can be brutal. We also address the fear factor directly, how to think about risk tolerance, and why transparency matters when the manufacturer has a stake in the outcome. If you want to judge the study for yourself, we point you to the download link.Subscribe for more pool industry deep dives, share this with a tech who’s debating sodium bromide, and leave a review with your take: should outdoor pool labeling follow worst-case assumptions or field-relevant data?We keep talking with Scott Hamilton about the EPA’s interim stance on sodium bromide labels and what the latest bromate data actually says about real-world risk. We weigh the science, the legal reality of pesticidal claims, and why transparency matters when pool pros have relied on a product for decades.  • how bromate exposure is being modeled and why linear risk assumptions may not fit real pool use  • what research says about stomach acid reducing trace bromate back to bromide  • how the EPA makes interim decisions and what it would take to revisit or reverse them  • why some manufacturers remove algae-kill claims and how registration fees shape labels  • how to think about risk tolerance alongside other common pool industry hazards  • why publishing methods and raw data helps the industry move past rumors  If you'd like to see a copy of the study, there's going to be a link in this podcast description for you.  You can download that study and read it for yourself.  If you're looking for part one, again go to my website, swimmingprolearning.com, click on the podcast icon, and open a drop-down menu of other podcasts that I've done before.  If you're interested in the coaching program, you can learn more at PoolGuyCoaching.com.  Download the full Sodium Bromide Study:https://drive.google.com/file/d/1X6-1uJJ7MZugeRDpch0tpop2vg0hjPR0/view?usp=sharingSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

The EPA’s sodium bromide relabeling decision didn’t just tweak a bottle panel, it pulled a familiar algae treatment tool out of the outdoor pool conversation overnight. We’re joined by Scott Hamilton, the CEO of United Chemical to explain what the EPA’s interim decision actually says, why “not for use in outdoor pools” now shows up on sodium bromide-based algaecides, and how that single change ripples through distribution when big suppliers decide they won’t stock the category at all. From there, we get practical and technical. Scott walks us through worst-case outdoor testing designed to stress the chemistry: high pH, zero cyanuric acid (CYA), and heavy liquid chlorine dosing in above-ground pools. We talk bromate formation, why the EPA leans on conservative assumptions like 100% conversion, and what the real-world data shows instead, including the striking difference between treating a pool with active algae versus clean water. If you’ve ever wondered why timing matters, we dig into the “first hour” window where most bromate formation tends to occur and what actually drives the reaction. We also zoom out to risk, regulation, and perception: how Prop 65 style warning logic shapes the conversation, how the EPA swim model estimates ingestion exposure over a lifetime, and the question every pool pro asks, why hot tubs still get a pass while outdoor pools don’t. Subscribe for part two, share this with a pool pro who’s navigating algae season, and leave a review with your take on the ruling.We sit down with Scott Hamilton from United Chemical to unpack the EPA’s interim decision that forces sodium bromide products to remove outdoor pool use from their labels and triggers major supply chain fallout. We dig into bromate formation, what worst-case testing actually shows, and why the first hour after dosing becomes the key battleground in the chemistry debate.  • who the interim decision affects and why labels now read not for outdoor pools  • why Pool Corp and others stop carrying sodium bromide products  • how the EPA reaches decisions when it does not run its own controlled lab tests  • worst-case outdoor testing design using high pH, zero CYA, and heavy liquid chlorine  • what the data shows with algae present versus clean water  • why most bromate formation happens in the first hour  • how proprietary ingredients can suppress bromate formation  • how Prop 65 and linear risk models shape public perception  • why hot tubs get treated differently under the EPA exposure assumptions  Are you a pool service pro looking to take your business to the next level? Join the pool guy coaching program. Learn more at Swimmypoollearning.com. If you're interested in the coaching program that I offer, you can learn more at ProGuideCoaching.com.  Download the full Sodium Bromide Study:https://drive.google.com/file/d/1X6-1uJJ7MZugeRDpch0tpop2vg0hjPR0/view?usp=sharingSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool doesn’t care what RPM your pump runs at. It cares about flow. And most of the headaches we see as pool owners and pool service pros start when circulation quietly drifts away from what the pool actually needs. I sit down with Sean McDermott, Executive Vice President at H2 Flow Controls, to unpack the Nautilus VSF variable speed pool pump and the idea behind it: stop guessing speeds and start controlling real, measured gallons per minute.We dig into adaptive flow, including constant flow mode and turnover mode, and why “set it and forget it” RPM schedules often fall apart as filters get dirty, plumbing conditions change, and water features or in-floor systems cycle on and off. Sean explains how the pump adjusts automatically to maintain the target flow rate, aiming for a pool that’s both energy efficient and operationally efficient. That means better circulation, more consistent chemical distribution, and fewer surprise problems that show up when flow drops over time.We also get practical on features pool pros will appreciate: app-based monitoring in the Blue Sync app, a dirty filter warning tied to sustained RPM increases, boost mode for bather load or rough weather, and upcoming heater control through a two-wire fireman switch with flow settings that help protect gas heaters and optimize heat pumps. We wrap with what went into testing, American manufacturing and support, and how the pump lines up with common installs so replacement work is simpler.If this helps you think differently about variable speed pumps, subscribe, share the episode with a pool pro friend, and leave a quick review so more people can find it.We talk with Sean McDermott from H2 Flow Controls about the Nautilus VSF variable speed pump and why measuring real flow beats guessing RPM. We explain how constant-flow control can improve circulation, protect equipment, and reduce the pool problems that show up when conditions change.  • the business case for launching a new VS pump in a crowded pool equipment market  • constant flow vs fixed RPM settings and why pump curves and head calculations often miss reality  • adaptive flow setup using pool gallons and either constant flow mode or turnover mode  • automatic adjustment as filters load up, water features change, and systems drift over time  • water quality benefits of steady circulation for chemical dispersion and salt systems  • Blue Sync app monitoring plus a dirty filter warning based on sustained RPM increase  • boost mode to handle sun, rain, heavy use, and seasonal debris  • heater control using a two-wire fireman switch with heater-safe flow settings  • scheduling support for in-floor cleaning systems  • made-in-the-USA development and faster support through in-house assembly and R&D  • installation fitment notes matching common pump footprints and the available horsepower models  To learn more about the Nautus VSF Pump, go to h2flow.net. You can also hear more podcasts by going to swimmingpoollearning.com. If you're interested in my coaching program, you can learn more at PoolGuyCoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A lot of residential pool techs learn water chemistry the hard way: a few rules of thumb, a few opinions from the internet, and a lot of costly guessing when something won’t clear up. We wanted to change that conversation, so we brought Terry Arko back on to share real news about a new training rollout that preserves Bob Lowry’s legacy while making it easier for today’s pool service pros to actually use.We dig into why Bob Lowry’s Pool Chemistry Training Institute (PCTI) mattered so much for the backyard pool professional, especially in a world where CPO certification is aimed at commercial operations. Terry explains how HASA took on the responsibility of maintaining and expanding that residential pool care education, and how the growth of on-demand learning (including the influence of Orenda’s education approach) helped shape the new direction. The goal is simple: practical pool chemistry training that’s clear, relatable, and built for what you see on route.Then we get into the big update: HASA is filming 14 short training videos based on Bob’s residential material, followed by a quiz and a certification. We also talk about the specific concepts that make this training worth your time, including cyanuric acid (CYA) and chlorine effectiveness, water balance and LSI for residential pools, the importance of free chlorine over combined chlorine, and how understanding buffering and source water can help you save chemicals while keeping pools more stable.If you want smarter, simpler pool chemistry that you can apply immediately, listen through and keep an eye out for the video series dropping on the HASA site. Subscribe, share this with a tech who needs it, and leave a review so more pool pros can find the training they’ve been missing.We share breaking news on a new HASA-hosted training series that brings Bob Lowry’s residential pool chemistry teachings back in a modern format. We also talk through why practical, poolside chemistry education matters and how techs can access certification-style learning again.  • the training gap between residential pool service and commercial certification paths  • Bob Lowry’s teaching style and why it resonates with backyard pool pros  • how HASA and Orenda help expand access to pool chemistry education  • why the condensed two-hour format works better for many techs  • what to expect from the 14 short videos, quiz, and certification  • the downside of overly theoretical instruction and the value of usable concepts  • key chemistry topics like CYA, free chlorine, combined chlorine, LSI, source water, and buffering  Join the pool guy coaching program. Learn more at swimmingpoollearning.com. Email Terry Arko at [email protected]. You can also learn more about the coaching program they offer at PoolGuyCoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Summer doesn’t “start” on a date for pool pros, it starts the moment the water warms and your easy week turns into a sprint. Terry Arco from HASA joins me to unpack what really changes when pools transition from spring to summer, and why the industry can feel like feast or famine depending on weather, bather load, and how prepared you are before the rush hits.We get specific about summer pool care: how rising water temperature shifts LSI, why calcium becomes more likely to precipitate and form scale, and why algae goes from dormant spores to rapid growth. That chemistry shift is exactly why chlorine demand climbs so fast, and why a “coasting” route can suddenly require tighter testing, faster adjustments, and fewer missed visits. We also talk practical prevention: proactive shock treatments while pools are quieter, checking cyanuric acid (CYA) early, and getting ahead of phosphates, borates, and total dissolved solids (TDS) so you’re not stacking fixes later.Then we zoom out to the real-world pressures pool service professionals face, including budgeting for 2x to 3x chemical use and navigating rising costs tied to fuel, transport, and labor. We also cover drought restrictions that can limit draining, which makes early-season drain and dilute decisions even more important. Finally, we get into pool tech safety: hydration that actually works (electrolytes, not just water), cooling strategies, and how to avoid the fatigue that can lead to dangerous mistakes on deck.If you want a smoother, safer, more profitable summer, hit play, then subscribe, share this with a pool pro friend, and leave a review with your best preseason checklist tip.We talk with Terry Arco from HASA about the spring to summer shift that makes pools change fast and forces pool pros to move from cruising to full speed. We break down what warm water does to balance, algae risk, and your workload, plus how to protect your body when heat becomes the biggest hazard on the route.  • seasonal weather swings that disrupt the old summer calendar  • warmer water driving LSI changes and increasing scale potential  • algae waking up as temperatures rise and chlorine demand spiking  • proactive shock treatments before heavy pool use starts  • managing CYA early and avoiding mid-summer drain surprises  • checking phosphates, borates, and TDS to reduce troubleshooting later  • budgeting for higher chemical spend and ongoing price increases  • drought restrictions affecting draining and dilution strategies  • hydration with electrolytes and practical heat-safety routines  Join the pool guy coaching program. Learn more at swimmingpoollearning.com. If you're interested in the coaching program that I offer, you can learn more at PoolGuyCoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Filter cleaning is where “simple maintenance” turns into stuck lids, mangled threads, mystery leaks, and the one moment on a job that can actually hurt you. We walk through the common pool filter problems that almost never get talked about, especially on D.E. filters and quad cartridge filters with metal clamps and spring barrel nuts, and we share the exact fixes we use when a filter top refuses to seat back onto the tank.We get specific about the real culprit behind most hard-to-close lids: a worn or wrong O-ring, even when it looks perfectly fine. You’ll hear why brand-specific O-rings matter, how silicone spray and Magic Lube change the game, and what to do when the clamp hardware won’t thread or starts shedding metal because it’s cross-threaded. We also cover tightening and verification tips, including using a multi-torque socket and a rubber mallet to eliminate slack, because a clamp with gaps is not just a leak risk, it’s a safety risk.From there we shift to other route realities: single cartridge filters with overtightened plastic rings, debris-packed threads, and the fastest way to break them loose without breaking equipment. We also talk about fiberglass filter tanks that leave your arms itching for days, plus simple protection steps like long sleeves and even wrapping the lid. To round it out, we dig into drain plug headaches, leaking drain plug O-rings, and backwash valve problems, including push-pull piston valve O-rings, multi-port spider gasket symptoms, and a temporary ball valve trick that can buy you time until the proper repair.If this helps, subscribe so you don’t miss the next one, share it with a tech who’s fighting a filter clamp right now, and leave a review with your go-to filter cleaning tip.We share the pool filter cleaning problems that blindside even experienced techs, from lids that refuse to seal to clamps that can become a real safety hazard. We also walk through practical tool-and-process fixes you can use on route to prevent leaks, reduce damage, and avoid painful mistakes.  • brand-specific filter O-rings and why “looks fine” can still fail  • silicone spray and Magic Lube methods to help lids seat and extend O-ring life  • safer filter cleaning by removing the pump lid to prevent pressure buildup  • spring barrel nut and clamp tricks when threads will not catch  • spotting cross-threading and when replacement is the only smart move  • freeing overtightened single cartridge rings with a rubber mallet  • preventing fiberglass tank itching with sleeves or saran wrap  • drain plug wrench options, leak risks, and spare drain plug O-rings  • push-pull piston valve symptoms and O-ring replacement guidance  • multi-port spider gasket failures and a temporary ball valve workaround  Are you a pool service pro looking to take your business to the next level? Join the pool guy coaching program. Learn more at swimmingpoollearning.com. If you're interested in the coaching program, you can learn more at poolguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A cancellation can feel personal, but the real damage is mathematical: lost monthly recurring revenue, a broken pool route, and extra drive time that quietly drains profit. We dig into what actually makes pool service customers pull the plug, and it’s not the knee-jerk “they found someone cheaper” story most of us tell ourselves. Homeowners often tolerate bad pool maintenance longer than you’d expect, which means you usually have a window to recover service issues before they start shopping.We also get into a sneaky, non-service reason you can lose a great account overnight: the house gets sold. If you can’t reach the buyer, your perfect weekly pool service can disappear at closing. We share practical, real-world ways to stay on the radar during escrow, from giving the seller a simple info packet for the new owner to leaving clear contact details near the pool timer or equipment pad so the buyer sees your name the first time they check the system.Finally, we break down retention habits that consistently keep cancellations low: asking for the real reason when someone wants to quit, staying consistent with service day and time, using clear communication (including pool routing apps that send visit notifications), and being transparent about problems and price increases. If you want a stronger pool service business, better customer retention, and a route that stays full, listen through to the end, then subscribe, share this with a pool pro friend, and leave a review so more techs can find it.Customer cancellations sting because they punch a hole in our revenue and our route, but most losses are preventable when we understand what actually drives homeowners to switch. We break down the real reasons pool service customers leave and the habits that keep retention high even when prices rise and life changes hit.• homeowners often tolerate bad pool conditions longer than we expect  • cancellations create lost annual revenue plus inefficient gaps in a pool route  • home sales quietly cancel great accounts when we cannot reach the buyer  • proactive steps to recapture new owners using packets and equipment-pad contact info  • why price is rarely the true reason clients leave according to industry survey insights  • common cancellation triggers like poor communication and inconsistent service days  • how to respond when customers cut budgets or try DIY pool maintenance  • offering tiered service instead of discounting to protect profit  • asking the reason for cancellation to save accounts with simple fixes  • retention pillars like transparency, consistency, and swim-ready resultsJoin the pool guy coaching program. Learn more at swimmingpoollearning.com. If you're interested in the coaching program, you can learn more at poolguycoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A pool doesn’t turn cloudy for no reason, and it rarely gets fixed by “just add more chlorine.” When water looks dull, hazy, or starts showing algae, we use a simple three-step reset that gets results fast because it treats the whole pool system: filtration, sanitation, and circulation.We start where most people don’t: the filter. A dirty sand filter, DE filter, or cartridge filter can choke off flow, kill circulation, and trap the very debris you’re trying to remove. We talk about knowing your clean starting PSI, what high pressure is really telling you, and the real-world signs you’ll see at the skimmer or spillway when water isn’t moving. If you skip this step, you can shock all day and still watch the pool stay cloudy.Then we get specific about shocking to the right level and why “err on the side of more” often makes sense when algae, combined chlorine, or heavy organic load is present. For saltwater pools, we cover when to hit boost or superchlorinate, when to dial output to 100%, and how a dirty or failing salt cell can quietly be the reason chlorine dropped to zero. Finally, we dig into the underrated move that ties everything together: running the pump 24 hours (sometimes 48), how to do it with an Intermatic timer or automation, and how to explain the electricity cost versus chemical cost to customers.If you want a practical playbook for fixing cloudy pool water, improving pool circulation, and delivering better results as a pool service pro, press play. Subscribe, share this with a pool tech who needs it, and leave a review with your go-to method for turning a pool around.We walk through the three-step process we use to turn a cloudy, algae-prone pool back to crystal clear blue without wasting chlorine. We focus on filtration, shock-level dosing, and nonstop circulation so the water actually has a chance to recover.• Spotting early signs of poor pool water quality like cloudiness and algae  • Cleaning or backwashing first so flow and circulation recover  • Using filter PSI and visual flow clues to diagnose restriction  • Sand, DE, and cartridge filter actions that “move the needle”  • Shocking to the right free chlorine level based on severity  • Setting expectations with customers about no-swim windows  • Using salt system boost and turning output to 100%  • Troubleshooting why chlorine hits zero and preventing repeats  • Running the pump 24 to 48 hours using timers or automation  • Explaining electricity cost versus chemical cost to customers  Join the pool guy coaching program. Learn more at swimmingpoollearning.com.  Looking for other podcasts, you can find those by going to my website, swinging for learning.com, and clicking on the podcast icon and the banner.  And if you're interested in the coaching program, you can learn more at PoolGuyCoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A pool cleaner purchase is rarely just a purchase. It’s a long-term decision about repairs, downtime, and whether the “convenient” option becomes the most expensive option three seasons later.We walk through the real-world tradeoffs between suction side cleaners, pressure side cleaners, corded robotic pool cleaners, and the ever-popular cordless robotic pool cleaner. I break down why suction cleaners remain the most economical and most repairable choice for many pool service routes, and why cordless robots can feel amazing right up until you have to deal with warranty claims, shipping a unit back, or paying for a battery and drive assembly that isn’t designed for an easy swap. We also talk about what to look for in brand support, including whether there’s a true U.S. repair center or if you should expect a mail-in exchange and possibly a refurbished replacement.From there, we get practical about daily use. Corded robots can offer strong cleaning power and programmable weekly cycles, but the cord can be a hassle. Suction cleaners can run 24/7 with the pump and keep debris under control, yet hoses, swimmers, and solar surface skimmers can create friction. Pressure cleaners bring their own quirks too, especially when customers remove them and break quick disconnects or wall fittings. I share customer training tips that prevent common disasters, like leaving a suction cleaner on the deck while the system runs or exposing a skimmer opening after disconnecting hoses.If you want a smarter way to choose the best pool cleaner for your pool or your customers, hit play, then subscribe, share the show with a pool owner or pool pro, and leave a review so more people can find it.We break down how suction, pressure, corded robotic, and cordless robotic pool cleaners perform in the real world, not just on the box. We also get honest about warranties, battery repairs, service centers, and the customer habits that can turn a simple cleaner into a weekly problem.  • comparing cleaner price points and why suction stays the budget winner  • calculating cost per season versus long-term repairability  • understanding cordless robot battery design and why repairs get expensive  • checking for U.S. service centers and planning for shipping and refurbished replacements  • weighing corded robot power and programming against cord hassle  • using suction cleaners for week-long maintenance and spotting common annoyances  • handling pressure cleaner quick disconnects and avoiding broken wall fittings  • training customers on skimmer safety, baskets, and preventing pump air issues  Learn more at swimmingpoollearning.com.  you can learn more at coolguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Eyeballing pool chemicals feels fast, but it can quietly wreck your results and your margins. I walk through the most common pool water chemistry mistakes I see on pool routes, starting with the habit of default dosing: “a quart of acid,” “half a gallon of chlorine,” and other shortcuts that ignore what the water is actually doing. With today’s chemical prices, accuracy matters, and the good news is it does not have to mean slow, complicated math. A simple dosing app like poolcalculator.com can get you to the right number in about a minute.From there, we get into why “balanced water” is bigger than clarity and sanitizer. The Langelier Saturation Index (LSI) helps you spot water that is corrosive (heater damage, staining risk, surface wear) or scale forming (tile line buildup, equipment scaling). I explain how tools like the Orenda app make LSI practical in the field and why ignoring it can turn routine acid additions into long-term damage.We also talk about cyanuric acid (CYA) creep from trichlor tablets and how it snowballs through the season. As CYA rises, the free chlorine level required for effective sanitation rises too, which is why the 7.5% guideline matters. Finally, if you’re fighting algae, cloudy water, or chloramines, I explain why under-shocking often does almost nothing and how aiming beyond breakpoint chlorination can save you from repeat blooms next week.Subscribe for more pool service and pool chemistry training, share this with a tech who still eyeballs doses, and leave a review with the chemistry mistake you want help fixing next.We break down the pool water chemistry mistakes that waste chemicals, damage surfaces, and create repeat problems on a pool service route. I explain how quick dosing math, LSI awareness, and the right chlorine strategy make results more consistent and more profitable.  • relying on rules of thumb instead of calculating doses  • using dosing apps like poolcalculator.com to save time and money  • understanding LSI to prevent corrosive water and scale forming water  • recognizing cyanuric acid creep from trichlor tablets across the season  • applying the 7.5% CYA to free chlorine guideline to keep chlorine effective  • seeing how total alkalinity changes muriatic acid demand and pH drop risk  • avoiding underdosing when shocking for algae, chloramines, and combined chlorine  Learn more at swimmingpoollearning.com.  If you're interested in the coaching program, you can learn more at poolguycoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

The fastest way to get hurt on a pool route is to treat “routine” like it means “safe.” We’re talking about the real hazards that show up behind the gate, the ones that don’t always look dangerous until the moment they are: the quiet dog watching you work, the safety net that has to be re-tensioned just right, the open gate you swear you’ll close “in a second.” I share the practical rules I use to reduce risk for myself and for any employee I’m training, because a single injury can take you off the schedule and a single mistake can turn into expensive property damage. We dig into chemical safety from a pool technician’s point of view, including why muriatic acid leaks are so destructive, how drips happen off a service cart, and the habits that prevent stains on decks and driveways. Then we get blunt about the non-negotiables: never mix pool chemicals, don’t store incompatible products together, and don’t ignore how dangerous trichlor fumes can be when you open a chlorinator or when tablets get wet in a bucket. If you’ve ever caught a harsh “chlorine” smell and felt your lungs react, you already know this is not hypothetical. We also hit electrical safety at the equipment pad, especially old Intermatic timers with missing safety shields that can leave live wires exposed. Wet hands, standing water, and a quick flip of a switch can become a shock in a heartbeat, so we talk about what to look for and what not to touch. I also flag the bigger business picture: liability, training, and why insurance is worth serious consideration. If this helps you think differently about pool service safety, subscribe, share it with a tech you’re onboarding, and leave a review so more pool pros can find it. What safety rule has saved you the most trouble on your route?We walk through real-world pool service safety risks that can hurt techs, damage property, and create liability for your business. We share practical rules for pets, pool barriers, chemicals, and electrical gear so you can train employees and protect yourself on every stop.  • treating backyard dogs as a serious jobsite hazard  • avoiding accounts where pets cannot be reliably secured  • understanding why pool safety nets add time and liability  • building the habit of closing and latching every gate  • preventing muriatic acid spills with better transport and tight lids  • securing all chemicals in the truck and on the cart  • wearing nitrile gloves to reduce chemical burns  • never mixing pool chemicals and separating incompatible products  • respecting trichlor fumes from chlorinators and wet tablet buckets  • watching for missing safety shields on Intermatic timers to avoid shocks  • considering liability insurance to reduce risk exposure  Are you a pool service pro looking to take your business to the next level? Join the pool guy coaching program. Learn more at swimmingpoollearning.com. If you're interested in my coaching program, you can learn more at poolguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

One rushed hire can undo years of hard-earned trust on your pool route. We break down how we train and onboard a new pool service employee so customers still get the same clean water, the same reliable routine, and the same professional experience they expect from us.We start with a realistic training timeline (and why three to four weeks of ride-alongs is often the sweet spot), plus the mindset shift that saves your sanity: a new pool technician will have questions, forget steps, and need reminders, even if they seem sharp on day one. From there, we define “culture” in a pool service business, because the service standard you tolerate becomes the service your tech delivers, whether you run a volume route or a premium, detail-driven route.Then we get practical about hiring in today’s market, where gig work competes for the same workers. We talk W-2 realities, pay structure options like hourly plus per-pool style bonuses, workers’ comp considerations, and the math you need to confirm you’re still profitable after payroll taxes. Finally, we outline a field-ready checklist: professional appearance, a consistent stop routine, key water chemistry tests, equipment checks, chemical safety, and the vacuuming standard that prevents the most common customer complaint. We close with a hard truth that matters: character screening can save you from a no-notice quit that leaves you holding the bag.If you found this helpful, subscribe, share it with a pool pro who’s hiring, and leave a review so more service techs and owners can find the show.We lay out a practical approach to employee training and onboarding that protects your pool route, your service quality, and the value of your business. We talk honestly about why new techs forget steps, how customer complaints start, and what systems keep things running smoothly.• setting a realistic training timeline with ride-alongs and ongoing check-ins  • defining company culture and the service standard we expect  • hiring challenges from gig work competition and shrinking applicant pools  • planning pay structure, W-2 compliance, breaks, payroll records, workers’ comp  • presenting professionally with uniforms, truck signage, and basic conduct rules  • building trust while sharing the right amount of customer information  • teaching a repeatable pool stop routine from visual check to chemicals  • covering water chemistry priorities and what to test weekly versus quarterly  • inspecting equipment early to catch leaks, noise, and flow issues  • training chemical safety and preventing common trichlor mistakes  • setting a clear vacuuming rule to reduce customer complaints  • requiring fast reporting of problems before customers notice  • screening for character to reduce no-notice quitting risk  Learn more at swimmingpoollearning.com.  If you're looking for other podcasts, you can find those by going to my website, sweetpoollearning.com on the banner.  And if you're interested in the coaching program I offer, you can learn more at poolguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Algae that won’t quit is usually trying to tell you something, and a lot of the time that “something” is phosphates. We dig into the real role phosphates play in pool water chemistry, why they’re measured in parts per billion, and why they don’t simply disappear through evaporation or time. If you’ve ever had a pool that looks balanced but still blooms, or you watch chlorine vanish day after day, this conversation gives you a clean, practical way to diagnose what’s happening.We break down the most common ways phosphates enter the water: fertilizer drift, organic debris, phosphate-containing soaps and cleaners, and especially fill water where orthophosphates can be added during municipal water treatment to protect copper pipes. From there, we get specific about when it makes sense to test, what “300 ppb” really means in the field, and which testing options are the easiest to rely on, from simple strips to pool store testing and tools like the Spin Touch.Then we talk treatment without the drama: how to choose a phosphate remover based on strength, how to dose per 10,000 gallons, and why overdosing can trigger cloudiness, heavy filter loading, and rising PSI. We also connect the dots to prevention, including maintenance dosing and the critical 7.5% free chlorine to cyanuric acid ratio so algae doesn’t reappear and make customers doubt the whole process. If you want clearer pools, fewer repeat algae calls, and a better way to explain pricing, hit play, share this with a pool pro friend, and leave a review with your biggest phosphate or algae question.We break down what phosphates are, why they act like algae food, and why they linger in pool water instead of disappearing over time. We also walk through how to test, when to treat, how to dose safely, and how to prevent the same algae cycle from coming right back.• what phosphates are and why they feed algae• common phosphate sources such as fill water orthophosphates, fertilizer drift, cleaners and sequestrants• why phosphates build up instead of evaporating or breaking down• when algae points to a phosphate problem and the 300 ppb rule of thumb• practical testing options including strips, pool store tests and Spin Touch• choosing a phosphate remover based on strength and phosphate level• dosing guidance per 10,000 gallons and why overdosing causes cloudiness and high filter PSI• cleaning the filter after treatment and using maintenance doses all season• keeping algae from returning by holding free chlorine to the 7.5% FC to CYA ratio• how to explain the process and price the added chlorine and laborJoin the pool guy coaching program. Learn more at Summicpoollearning.com. If you're interested in the coaching program that I offer, you can learn more at poolguycoaching.com.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool service route isn’t just a weekly schedule, it’s an asset that can be worth real money if you can prove it. We sit down with Niki Acosta and Hal Denbar from Skimmer to get specific about what actually increases a pool service business valuation, and what quietly destroys it when a buyer starts digging. If you’ve ever wondered whether you can build something you can sell, this conversation lays out the practical path.We get into what “due diligence” looks like when someone wants to acquire a pool service company: the buyer is really buying your people, your customers, and your data. That makes your pool service management software a core part of the deal. Clean service history, secure customer records, consistent invoicing, and organized routes don’t just make your life easier, they reduce risk for an acquirer and can materially raise what your business is worth. We also talk about the customer-facing side: modern communication and payments signal professionalism and help retention.Then we zoom out to the bigger trend: private equity and consolidation moving into pool service. We unpack the real fears pool pros have about pricing and marketing, why big companies often end up charging more, and how that can actually give small operators room to raise rates. We also tie it to the “speed wins” reality in home services, where answering first can beat price and reviews, and where tools like routing, customer communication, and AI-assisted call handling can help you compete.If you want to protect your route, grow smarter, and build a business that’s actually sellable, listen through to the end and take notes. Subscribe, share this with a pool pro friend, and leave a review with the biggest change you’re making to increase your company’s value.Your pool service route isn’t just a weekly schedule, it’s an asset that can be worth real money if you can prove it. We sit down with Niki Acosta and Hal Denbar from Skimmer to get specific about what actually increases a pool service business valuation, and what quietly destroys it when a buyer starts digging. If you’ve ever wondered whether you can build something you can sell, this conversation lays out the practical path.We get into what “due diligence” looks like when someone wants to acquire a pool service company: the buyer is really buying your people, your customers, and your data. That makes your pool service management software a core part of the deal. Clean service history, secure customer records, consistent invoicing, and organized routes don’t just make your life easier, they reduce risk for an acquirer and can materially raise what your business is worth. We also talk about the customer-facing side: modern communication and payments signal professionalism and help retention.Then we zoom out to the bigger trend: private equity and consolidation moving into pool service. We unpack the real fears pool pros have about pricing and marketing, why big companies often end up charging more, and how that can actually give small operators room to raise rates. We also tie it to the “speed wins” reality in home services, where answering first can beat price and reviews, and where tools like routing, customer communication, and AI-assisted call handling can help you compete.If you want to protect your route, grow smarter, and build a business that’s actually sellable, listen through to the end and take notes. Subscribe, share this with a pool pro friend, and leave a review with the biggest change you’re making to increase your company’s value.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

The fastest way to lose a new pool service customer is painfully simple: let the call go to voicemail while you’re out on route. I sit down with Niki Acosta and Hal Denbar from Skimmer to talk about a practical use of AI that actually earns its keep, an AI phone receptionist built specifically for pool businesses. We get into what AI should do for operators, save time, reduce interruptions, and stop real revenue leaks, instead of adding another shiny tool to the pile.Niki breaks down how Skimmer’s AI Phone works day to day: answering during the hours you choose, asking the questions you design, and routing calls based on rules for existing customers versus brand-new leads. The system can collect contact info, address, service area details, and even pool type, then store the call data inside Skimmer and create a customer record automatically. We also talk about “custom knowledge” so you can embed troubleshooting steps and safety escalations, like when a caller reports smoke or a potential equipment hazard.Hal zooms out on what this means for growth in the pool industry. Bigger companies used to win by default because they could always pick up the phone. If a small operator can answer every call with an AI voice agent, the playing field shifts. We also dig into how to choose pool service software the smart way: stability, security, business continuity, and the ability to integrate with the rest of your tech stack through APIs and webhooks. If you’re looking for pool route software, field service management tools, and a realistic approach to AI automation, this one delivers.Subscribe, share this with a pool pro who misses too many calls, and leave a review with your biggest customer communication headache. What would you want an AI receptionist to handle first?We talk with Niki Acosta and Hal Denbar from Skimmer about why missed calls quietly crush pool service growth and how an AI phone receptionist can fix it without adding office overhead. We also get honest about AI hype, what “real” time savings look like, and why software stability and security matter as much as flashy features.  • AI overwhelm and a simple test for value: does it reduce real work  • How Skimmer AI Phone answers calls and routes them by rules  • Capturing lead details automatically and creating new customer records  • Using custom knowledge for troubleshooting, escalations, and safety  • Why always answering calls changes the growth advantage of big companies  • Pricing, 30-day free trial, and what setup looks like in practice  • What to look for in pool route software: uptime, security, long-term support  • Building an integration ecosystem with APIs, webhooks, CRMs, and ERPs  • Making software simple for techs in the field and back office teams  Are you a pool service pro looking to take your business to the next level? Join the pool guy coaching program. Get expert advice, business tips, exclusive content, and get direct support from me. I'm a 35-year veteran in the industry. Whether you're starting out or scaling up, I've got the tools to help you succeed. Learn more at swimmingpoollearning.com.  If you want to try Skimmer for free, simply go to my website, swimmingpoollearning.com, and click on the skimmer banner that's on the home page of the website.  And if you want more podcasts, you can also go to that same site, swimmingpoollearning.com. On the banner, there's a podcast icon. Click on that, and there'll be over 1900 podcasts there for you to listen to at your leisure.  And if you're interested in the coaching program, you can learn more at pullguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Some pools look like they should be easy wins until you’re standing there with a tile brush, extra chlorine, and a customer who expects miracles. We get real about the “lost causes” every pool service pro eventually faces and how to handle them without wrecking your schedule or your reputation.We start with calcium buildup on pool tile, where the honest answer sometimes is: you’re not brushing that off. I break down what can improve with topical cleaners, pumice stone, and elbow grease, and what’s so thick that glass bead blasting is the only practical path. We also talk through why certain surfaces like dark glass tile and porous stone make scale look worse, and why some spillways and flagstone features may never look perfect even after specialty cleaning.Next we dig into pool leaks and why they’re different from normal evaporation. If a pool is losing one to two inches a week, you’re not just losing water, you’re losing chemistry. That’s why cyanuric acid, chlorine, salt, and calcium can keep dropping, turning your weekly service into a constant catch-up game. We wrap with pool stains, acid wash expectations, and the reality of plaster “modeling” or mottling. Some stains lift if you catch them early, but older metal stains can become part of plaster or pebble surfaces. And modeling often isn’t dirt or a chemistry mistake, it’s a cosmetic variation in the plaster itself that can be permanent. • when tile calcium can be brushed off and when thick scale needs bead blasting• why some stone and spillways will always show mineral buildup• how active leaks drain chlorine, cyanuric acid, salt, and calcium and why that makes weekly balancing harder• when to refer leak detection and how to frame the cost vs long-term damage• why old metal stains can become permanent in plaster and pebble surfaces• how to talk about acid wash results as “better” not “perfect” and why waivers matter• why plaster modeling is cosmetic discoloration and usually not a technician-caused issue• what the zero alkalinity method is and why it’s mainly a newer-plaster playSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

One cheap tool upgrade can save you the most expensive thing on your route: time. We get practical about the small pool service choices that prevent “can you come back today?” calls, starting with something many homeowners overlook a usable telescopic pole and a real leaf rake. When customers can skim the surface, pull debris off the bottom, and clean up before a party, your weekly service holds better and your schedule stays intact. From there, we dig into one of the most common pieces of pool equipment in the field: the Intermatic mechanical timer. We talk through what to listen for, what to look for, and why the tiny on and off trippers cause so many headaches when they bend, loosen, or drift out of position. If you service pools with variable speed pumps, we also cover a critical setup detail: when a VS pump is still wired through an old timer box, leaving trippers installed can shut the entire system down without warning. We also hit a few “working tech” favorites that make pool maintenance faster and cleaner: syncing booster pump timers for Polaris style cleaners so they only run while the main pump is on, using RV grade silicone spray on filter tank O-rings to avoid mess and extend O-ring life, and improving visibility with polarized sunglasses. Then we share a simple trick some pool pros swear by a light spray of diluted dish soap on the water surface to cut glare and make debris easier to manage during inspection and cleaning. • upgrading customers to a real leaf rake and a solid pole to reduce midweek mess and avoid callbacks• checking Intermatic timers for ticking, gear movement, and properly set on and off trippers• keeping Intermatic power constant for standalone variable speed pumps by removing trippers• setting Polaris or pressure cleaner booster timers only within the main pump run time• switching from messy lube to RV grade silicone spray to extend filter tank O-ring life• using polarized sunglasses to see through glare and catch algae sooner• spraying diluted dish soap on the surface to cut glare and pull debris to the sidesSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A customer tells you “no” on a repair you know matters. Now what? We dig into the uncomfortable but real part of running a pool service business: handling resistant customers who don’t want to fix equipment, don’t want to spend money, or don’t understand the risk you’re trying to prevent. I walk through how I think about customer service in a safety-driven trade, and why the phrase “the customer is always right” can be dangerously incomplete when you’re dealing with pressurized systems, electricity, and chemicals.We start with a scenario that every pool pro eventually faces: a cracked pool filter. What looks like a small crack can become a serious hazard under pressure, and I share a simple analogy that helps homeowners finally grasp the stakes. We also talk about the practical side of repairs, including why swapping only the top or bottom of a filter can be a bad bet, and why sometimes the only responsible recommendation is a full replacement.Not every customer refusal requires you to walk away, so we contrast safety-critical issues with more flexible ones, like a dead salt cell on a saltwater chlorine generator. If the customer won’t replace it, we cover how to convert to a chlorine pool, what to watch for with salt levels and total dissolved solids, and how setting expectations up front can prevent surprises later. Then we zoom out to route management: the one-for-one rule, how to gracefully drop a difficult account, and why trees, debris, and ancient equipment can quietly destroy your schedule.If you want clearer boundaries, better client conversations, and a stronger pool service route, hit play. Subscribe, share this with a pool pro who needs it, and leave a review with your toughest customer pushback story.• why “the customer is always right” breaks down in pool service, plumbing, and electrical work• how to explain a cracked pool filter as a serious safety hazard• why replacing only the filter top or bottom often makes little sense• when customer refusal forces you to discontinue service• how to handle a dead salt cell by converting to a chlorine pool• how to set expectations when selling a saltwater system, including salt cell lifespan and replacement cost• using the one-for-one rule to drop unworkable accounts• how untrimmed trees can make weekly maintenance unrealistic• when old pumps and filters turn a pool into a time sink Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A pump that won’t prime, a lid that won’t budge, and a pad visit that’s suddenly running long, this is where small, practical know-how saves the day. We walk through the real-world pool pump fixes that most techs only learn after enough scraped knuckles and repeat trips, and we keep it focused on what actually works when you’re standing in front of the equipment.We dig into stuck pump lids on common pumps, including why they tighten up, how a simple rubber mallet technique can help, and when it’s smarter to use a dedicated pump lid removal tool for Hayward-style lids. From there we zoom in on one of the biggest causes of mystery air bubbles and “it ran fine yesterday” complaints: the pump lid O-ring. We explain how worn, dry, pinched, or missing O-rings create suction leaks, why homeowners opening the pump can trigger priming failures, and why carrying spare O-rings is one of the best low-cost moves a pool service pro can make.We also talk pump baskets, impeller clogs, and what that low filter pressure reading is really telling you. You’ll hear how to check for cracked baskets, how to clear debris from the impeller safely with basic tools, and why ultra heavy-duty baskets can backfire if they get fully packed with debris. Finally, we cover priming best practices, including using a bucket, avoiding dry starts, and how large air relief assemblies on certain pool filters can make priming faster and easier. If this helped, subscribe, share it with another pool pro, and leave a review with your best pump troubleshooting tip.• Removing tight pump lids with a rubber mallet instead of sore hands• Using pump lid removal tools for Hayward Super Pump and similar lids• Inspecting, replacing, and lubing pump lid O-rings to prevent air leaks• Spotting missing O-rings after homeowners open the pump• Why oversized pump pots and giant baskets cause real-world clogs• Checking for cracked baskets that let debris reach the impeller• Clearing impeller jams safely with a flathead screwdriver• Choosing OEM baskets vs heavy-duty baskets and the trade-offs• Preventing pump basket cleanouts with leaf traps and skimmer socks• Priming correctly after opening the pump and using air relief valvesSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool route can chew you up if you let it, and it usually starts with something you do every day without thinking: using your bare hands around chlorine and acid. I break down a hard lesson from early on when latex gloves made my hands worse by trapping chlorinated water against my skin, then share the simple switch that actually protects you long-term. We talk nitrile coated work gloves for handling trichlor tablets and muriatic acid, how to take them on and off between stops.Then we get into a problem that feels harmless until it is not: ducks. If you service pools in the wrong neighborhood, a “cute” pair can turn the deck and water into a mess fast. I walk through humane duck deterrents that pool techs can actually deploy, starting with multiple floats like alligators and swans, then leveling up to reflective floating pond orbs when the usual tricks fail. Finally, I shift to employee training and the costly mistakes that happen when you assume something is “obvious.” Tossing trichlor tablets into a pool can leave burns and stains, and the wrong granular chlorine can bleach vinyl liners. I explain what to teach about cal-hypo vs dichlor vs trichlor, why broken equipment must be reported immediately, and how consistent basics like basket cleaning, testing pH and alkalinity, and understanding LSI keep routes easier and techs from burning out• switching from latex to nitrile coated gloves to prevent chemical irritation and trapped chlorinated water• using long arm gloves for cold mornings plus safer acid and salt cell work• treating gloves as essential PPE to prevent cuts during filter cleaning and equipment work• why ducks quickly wreck pool cleanliness and water quality• using alligator and swan floats as the first deterrent step• using reflective floating pond orbs when floats fail• training employees to never toss trichlor tablets into the pool• avoiding vinyl liner damage by teaching the difference between cal-hypo, dichlor, and trichlor• building a repeatable service routine: baskets, debris removal, chemical checks, and LSI basics• requiring immediate reporting when pumps run dry or equipment is brokenSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool problems might not be a “bad product” or a “bad test kit” problem. Sometimes the real issue is simple: the homeowner is unknowingly sabotaging the pool between service visits. We walk through the patterns we see constantly in the field and how they snowball into cloudy water, stubborn algae, and chemistry that never seems to hold.We start with pool filters, because filtration problems hide in plain sight. DE filters get opened with no diatomaceous earth at all, or they get overloaded with way too much DE. Cartridge filters go years without a replacement until the pleats are blown out and the element is basically done. We also talk sand filters, including what happens when someone never backwashes for years and why backwashing too often can actually reduce performance.Then we hit the chemical trap: trichlor tablets and rising cyanuric acid (CYA). When customers run multiple floaters packed with tablets, CYA can climb so high the pool becomes impossible to manage with normal chlorine targets. Finally, we cover the daily-operation sabotages that drive pool pros crazy: consistently low water levels and customers who cut pump runtime to two or four hours a day. We share tools like simple autofill options, plus real strategies to get buy-in, including linking poor circulation to higher chemical cost and even splitting timer schedules to reduce resistance. • Customers cleaning filters without understanding DE dosing and basic filter function• DE filters running with no DE or far too much DE• Cartridge and DE grid replacement neglected for years, causing chronic poor filtration• Sand filters ruined by never backwashing, plus why over-backwashing also hurts performance• Excess trichlor tablet use driving cyanuric acid too high to manage normally• Using the free chlorine to CYA relationship to explain why the pool needs more chlorine• Recommending partial or full drains to reset CYA, TDS, and overall water balance• Low water levels reducing skimming and circulation, plus simple autofill options• Customers cutting pump runtime too far, leading to algae risk and higher chemical useSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool’s pressure gauge can save you hours of guesswork, or it can trick you into cleaning the wrong thing at the wrong time. We walk through what pool filter PSI (pounds per square inch) actually means, why higher pressure usually equals more restriction and less circulation, and how that loss of flow shows up in real life: cloudier water, weak returns, a spa spillway that barely spills, and cleaners that stop moving like they should.We also get specific about filter types. DE filters and sand filters often follow the classic rule of thumb where about a 10 PSI rise over clean pressure signals it’s time to backwash (and for DE, recharge). Cartridge filters are a different story. Small single-cartridge systems may show a clear PSI climb as they clog, but large quad cartridge filters can run for months with almost no gauge movement, so you need to pair the pressure reading with water quality, flow clues, and a consistent filter cleaning schedule.Variable speed pumps change the whole PSI game because pressure depends on RPM. If the system is running low speed when you check it, the gauge may look “normal” even when the filter is loaded. We share the simplest way to get a meaningful reading: run the pump at full speed briefly and compare that number to your recorded clean PSI. Finally, we cover red-flag readings like near-zero PSI (broken gauge, low water, air, impeller issues) and sudden very high PSI (possible return-side blockage) so you know when it’s more than routine pool maintenance.• defining PSI and why higher pressure usually means lower flow• finding and tracking each pool’s clean filter pressure baseline• spotting flow loss through spillways, water features, and cleaners• knowing when DE and sand filters need backwashing• understanding why large quad cartridge PSI often barely changes• using full-speed readings to evaluate filters on variable speed pumps• diagnosing near-zero PSI from dry running, air leaks, or impeller clogs• treating sudden high PSI as a possible return-side blockageSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

“Shock the pool” is one of the most overused phrases in pool care, and it causes a lot of bad advice. We walk through what shocking really is: raising free chlorine to a level that actually matches the pool’s chlorine demand, then giving it time to work and verifying it with testing instead of wishful thinking. If you’ve ever added gallons of chlorine and still seen the test read zero, we explain why that happens and how to avoid the endless loop of underdosing and retreating.  We share real, field-friendly targets for green pool cleanup and mustard algae, including a simple ballpark ratio for severe cases and why many pros would rather push chlorine to 40 to 50 ppm than gamble on a “perfect” calculator number. We also cover swimmer safety, what level you need to drop to before the pool is safe again, and why the pool can look dramatically better while the chlorine reading crashes overnight.  Then we clear up confusion around non chlorine shock (potassium monopersulfate): where it shines for pool parties, oils, and chloramine odor, and why it will not fix algae. Finally, we dig into the factor that quietly wrecks many shock attempts: high cyanuric acid (CYA), how it changes chlorine effectiveness, and why generic bag instructions can’t account for your water. • why low chlorine leads to green water and algae blooms• shocking as a process of reaching and holding a chlorine level• a ballpark dosing rule for severe green pools and mustard algae• why a zero reading can behave like “negative chlorine”• when aiming for 40 to 50 ppm prevents underdosing• swim safety and waiting until chlorine drops below 10 ppm• what non chlorine shock is and when it actually helps• why high cyanuric acid changes effective chlorine needs• what to expect on day two after a heavy shock• using phosphate remover, enzymes, PoolRx, and algaecide to speed cleanupSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

A green pool can make a customer feel defeated, but for a skilled pool service pro it can become the moment they finally trust you for weekly service. I’m breaking down the “amazing moments” that turn chaos into clarity, starting with the two green pool cleanup strategies that matter most: floc with aluminum sulfate when you can vacuum to waste, and shock and awe when you need a fast kill and strong filtration. From there, I get practical about the hidden accelerator most techs overlook: the filter. If a cartridge filter is packed with old, crushed media, or a DE filter has torn and stained grids, your cleanup slows down no matter how much chlorine you add. I explain why swapping cartridges or grids during a cleanup can be the difference between “still cloudy” and “you can see the bottom,” and how that single decision can save days on a green pool recovery.Then we move into route-changing equipment and workflow. Pro vacuum systems like Hammerhead, Riptide, Bottom Feeder, and the Shrimp cleaner can cut leaf cleanup time dramatically, especially after wind events, and I even cover a newer cartridge filter assembly that helps capture fine dirt down to roughly 10 to 20 microns. For surface debris, we look at PoolSkim and solar-powered skimmers like Betta, plus when each one makes sense for high-leaf pools. • Shock and awe vs floc for green pool cleanup based on filter type and vacuum to waste access• Using high chlorine to kill algae and organics fast• Using aluminum sulfate floc to drop debris for vacuuming• Replacing worn cartridge elements to accelerate clearing green water• Replacing damaged DE grids to restore filtration during a cleanup• Why pro vacuum systems beat leaf rakes and leaf baggers• Simple math for funding a vacuum system through savings or small rate changes• New fine-dirt cartridge filter assembly for Bottom Feeder and Shrimp• PoolSkim setup notes and when it works best• Betta and other solar skimmers for high-leaf pools• Chlorine enhancers like PoolRx, borates at 50 ppm, phosphate removal plus enzymesSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Zero free chlorine is not a small problem, it’s the moment a pool can start compounding into cloudiness, chloramines, and an algae bloom. We break down what’s really happening when a pool “zeroes out,” why filtration can suddenly struggle, and how to bring sanitizer back fast without guessing and hoping for the best. We start with the must-have testing mindset: total chlorine, free chlorine, and combined chlorine (chloramines). Once you know your combined chlorine level, breakpoint chlorination stops being a mystery and becomes a repeatable process. We also explain why under-dosing shock can actually make a chloramine problem worse, and why many pros intentionally overshoot breakpoint in the real world to account for heavy organic load, microalgae, and the “negative chlorine demand” that eats new chlorine immediately. From there, we get practical about recovery tactics that actually move the needle: cleaning or backwashing the filter so the system can clear cloudy water, choosing smart helpers like phosphate remover and enzymes, and being cautious with products like PoolRx when chlorine is elevated. We also cover the aftercare that saves your week: longer pump run times for better circulation and a planned midweek check so the pool doesn’t crash back to zero before the weekend. • common reasons chlorine hits zero on a route• why zero chlorine often means combined chlorine• using total chlorine and free chlorine to calculate chloramines• breakpoint chlorination math and why under-dosing backfires• why we err on the side of overkill• the “negative chlorine” idea and what drives chlorine demand• when to use phosphate remover and enzymes• cautions with PoolRx at high chlorine• adding borates only after balancing pH and alkalinity• backwashing DE and sand filters for faster recovery• cleaning cartridge filters to speed up clearing• planning a midweek return visit to hold chlorine• running the pump longer for better circulationSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your saltwater pool can look perfect on the surface while the sanitizer quietly drops to zero, and when that happens most people blame the salt level. I go straight to the real weak link: the salt chlorine generator cell. After 35 years in the pool industry, I’ve seen the same failure patterns repeat, from undersized cells that can’t keep up in summer to perfectly sized systems that still lose the fight because the pump isn’t running long enough.We unpack why salt cells are expensive (titanium plates coated with ruthenium or iridium), why “bigger cell = longer life” isn’t as guaranteed as it used to be, and why I still prefer a higher gallon-rated cell for practical chlorine production headroom. From there, it’s the stuff that actually trips up saltwater pool maintenance: cyanuric acid targets (including why many pros like about 80 ppm CYA for salt pools), phosphates and algae burning through chlorine, calcium scale blocking conductivity, and the cleaning mistakes that strip coatings and shorten cell life. We also cover cell lifespan (often about 10,000 hours), how to check remaining life, why a dying cell can throw false low-salt readings, and why adding more salt can create an even bigger problem. • why I still like an oversized salt cell for production headroom• chlorine output benchmarks for common Pentair IC and Hayward T-Cell models• how pump runtime and output percentage control real-world chlorine production• why algae, cloudiness, phosphates, and low CYA can overwhelm a salt system• why many pros target about 80 ppm cyanuric acid for saltwater pools• calcium buildup on plates and how it blocks conductivity• Hayward AquaRite 90-day inspect cell reminder and how it can mislead• safe salt cell cleaning and how too much muriatic acid ruins coatings• typical salt cell lifespan in hours and what that means in years• signs a cell is dying including false low salt readings• why adding salt does not fix a dying cell and can oversalt the pool• white flake blowback vs mushy flakes and what to try for each• cooldown run strategy to reduce flakes after a hot run cycleSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

High cyanuric acid can turn a perfectly maintained pool into a weekly battle where chlorine “won’t hold” and algae feels one step away. I walk through a practical option many pool pros consider when CYA gets out of control: switching from trichlor tablets to cal hypo tablets. The promise is simple, no more stabilizer added with every tablet, but the decision is not as clean as it sounds.We dig into the real chemistry behind both products. Trichlor’s convenience comes with a built-in byproduct that keeps stacking, while cal hypo avoids CYA but adds calcium hardness and tends to push pH up, which can increase muriatic acid use. I also explain why dosing is not one-for-one: cal hypo tablets are typically lower in available chlorine than trichlor, so you often need more tablets to maintain the same free chlorine level, and that can make the seasonal cost noticeably higher.Then we get into the “field” problems that determine whether cal hypo works for your route or your backyard pool. Safety is critical: cal hypo and trichlor cannot be used in the same feeder. I also cover why hot-water regions can burn through cal hypo tablets in a day or two, leaving you with no slow-release sanitizer for the rest of the week, plus the current state of cal hypo feeders and floaters.If you’re deciding between draining, staying on trichlor, switching to cal hypo, or blending tablets with liquid chlorine, this gives you a clear way to do the math and avoid surprises. Subscribe for more pool chemistry and service strategies, share this with a pool owner who’s fighting high CYA, and leave a review with the biggest water balance problem you want solved next.• why trichlor tablets drive cyanuric acid higher than most people expect• when cal hypo tablets make sense for high CYA pools• why you must never mix cal hypo with trichlor feeders• skimmer use versus dedicated cal hypo feeders and why flow matters• why hot climates can dissolve cal hypo too fast for weekly service• available chlorine differences and why dosing is not one-for-one• cost realities plus added calcium hardness and higher pH• why partial drains may still be needed with any approachSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Salt pools get marketed like a break from chlorine, but the truth is simpler: a salt system is still a chlorine factory, and many homeowners end up swimming in higher chlorine than they realize. We sit down with Todd Garino, founder of the Low-Chlo Sanitizer System, to talk about a different path, mineral-based pool sanitation designed to keep residential pools clear and safe while targeting low free chlorine levels around 0.5–1.5 ppm.Todd explains where the technology came from, why it has been quietly used for years, and what changed to finally bring it to a wider market. We get into the real-world problems that pushed this forward: salt cells that don’t last like they used to, variable-speed pump run times that burn through cell hours, and the industry habit of treating “more chlorine” as the default answer. Then we break down the mechanics in plain language: how a vortex tank and mineral media create an electrolytic effect without electricity, why trichlor is used mainly for oxidation, and why the system is plumbed to help reduce chlorine exposure to heaters.We also cover what pool pros care about most: install difficulty, maintenance time, chemical consumption, and customer confidence. If you’ve been looking for a low chlorine pool system, an alternative to a saltwater chlorinator, or a way to reduce chemical costs without risking water quality, this conversation gives you a grounded framework to evaluate it. Learn more: https://low-chlo.com/• what the Low-Chlo system is and why it is not new technology• the origin story from a fiberglass pool builder solving fading and shell issues• why salt cells fail sooner than people expect and how variable-speed pumps affect cell life• how mineral media provides sanitation while trichlor is used mainly for oxidation• what “low chlorine” targets look like in real pools and why more is not always safer• cost comparisons versus saltwater chlorine generators and traditional chlorine programs• maintenance steps including reversing flow and how frequency changes with hard water• warranty basics and why water balance still mattersSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool pH keeps climbing, you add “the right” amount of acid, and nothing changes. That’s not always a mystery problem, it’s often a measurement problem. We walk through what muriatic acid strength really means, how Baumé ties to concentration, and why the same dose can work perfectly with 31.45% pool-grade acid but fall flat with weaker big-box products. If you’ve ever wondered why your pH won’t move, this breakdown gives you a cleaner way to diagnose it before you waste chemicals. We also dig into the quiet powerhouse behind most stubborn pH issues: total alkalinity. I explain how alkalinity buffers the water, why higher alkalinity demands more acid to hit the same pH target, and why pH can rebound fast when buffering is strong. You’ll hear practical dosing examples for a 20,000-gallon pool and why tools like PoolCalculator help when you can set the exact acid percentage you’re using. This is the kind of pool chemistry clarity that makes water balancing feel predictable instead of random. From there we get hands-on with alternatives and safety. We compare liquid muriatic acid to dry acid (sodium bisulfate), including why dry acid can be slower and more finicky at high alkalinity and why dissolving it matters for protecting plaster, vinyl liners, and other pool surfaces. We also talk about fumes, spill risks, deck damage, and safer habits like gloves, eye protection, and avoiding leaks. Finally, we cover Acid Magic as a lower-fume hydrochloric acid option that can shine for homeowners and salt cell cleaning, with an honest look at the price tradeoff. • how Baumé and percent strength affect muriatic acid dosing• why big-box store acid can require a much larger dose• using PoolCalculator to match acid percentage and volume• how total alkalinity buffers pH and causes pH bounce• when sodium bisulfate dry acid helps and when it frustrates• dissolving dry acid to avoid surface damage and staining• handling cautions including burns, fumes, and eye protection• preventing deck damage including leak awareness and the dip method• Acid Magic as a lower-fume hydrochloric acid alternative plus cost tradeoffsSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Pool chemistry gets called “simple” right up until a clear pool turns milky, a filter pressure gauge shoots up, or a perfectly good cartridge comes out feeling like it turned to stone. We move fast through the most common chemical misconceptions we see in the pool industry and explain the real reactions underneath, so you can prevent damage instead of explaining it after the fact.We start with cyanuric acid (CYA) and the assumption that stabilizer only drops when you drain and refill. There’s more to the story: under certain conditions, bacteria can convert cyanuric acid into ammonia, and your CYA can crash, especially after winter.  From there we hit calcium chloride and why it heats up aggressively, plus the practical rule that saves you from a cloud-out: don’t stack calcium additions right next to pH up or alkalinity increaser and accidentally spike the LSI.On acid washing, we cover a simple basin tactic with soda ash that can prevent an ugly deep-end “burn ring,” and a small step to reduce rust staining from a submersible pump. We also clarify what phosphate removers really do, how lanthanum phosphate fallout clouds water, and why filter cleaning is part of the process. We close with the most important safety warning of all: never mix trichlor with cal hypo, especially in confined spaces like feeders or skimmers.• cyanuric acid not always only lowered by draining, bacterial conversion to ammonia as a real cause of CYA loss• calcium chloride as an exothermic product, burn risk and why timing matters• avoiding LSI spikes by separating calcium additions from pH and alkalinity adjustments• chlorine wash best practices, dilution and thorough rinsing to prevent alkaline film• how poor rinsing after a chlorine wash can destroy DE grids and cartridge pleats• acid wash basin protection, using a trichlor bucket lid under the pump to reduce rust staining• preventing a deep-end plaster burn ring by loading the basin with soda ash• phosphate removers as lanthanum chemistry, expected clouding, fallout, and filter pressure rise• trichlor and cal hypo as a never-mix combination due to explosive gas riskSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits

Your pool route doesn’t fall apart because you “forgot something big.” It falls apart because you didn’t have the small, everyday essentials when a simple problem showed up at the worst possible stop. We break down what we keep on a pool service truck to stay fast, consistent, and ready, whether you’re starting pool service for the first time or tightening up an established route.  We dig into the core pool chemicals that make weekly maintenance smoother, including how much liquid chlorine and muriatic acid is practical to stock, plus why cal-hypo bags can be worth it for transport and flexibility. We also talk through smart backups like keeping trichlor tablets on hand for those moments when a customer runs out, and why carrying DE helps you recharge DE filters properly instead of cutting corners that hurt water clarity. You’ll also hear my take on raising pH with 20 Mule Team Borax, tile cleaning products that actually help with scale, and the simple value of silicone lube for O-rings and seals.  From there we move into the gear that saves your time and your body: a purpose-built pool service caddy, vacuum hoses and vacuum heads for spot cleaning, brush options for algae, and the poles, nets, and leaf rakes that make route work less painful. We finish with testing choices like Taylor test kits, the spare parts that prevent repeat trips, and when it’s time to step up to a true vacuum system like portable units or cart-style setups. If you found this helpful, subscribe, share it with a pool pro who’s building a route, and leave a review so more techs can find the show.• liquid chlorine and muriatic acid quantities that make daily service easier• cal-hypo bags versus buckets and why carrying both helps• trichlor tablets as a backup when customers run out• DE for proper filter recharge and clearer water• using 20 Mule Team Borax to raise pH with less clouding• tile soap and silicone lube for faster maintenance and fewer leaks• practical algae options and why some old products disappeared• caddies and totes that fit real-world service workflows• smooth bore vacuum hose and a durable vac head for spot work• brush, pole, and leaf rake picks that reduce strain• test kit recommendations and when to consider digital testing• high-failure spare parts to keep on the truck, especially O-rings and timer trippers• vacuum systems to save time, including portable and cart optionsSend us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits