PODCAST · education
The Practitioner
by Chad Michael
Inspections. Estimates. Supplements. Insurance Restoration strategies and tactics from Chad Michael, The Practitioner.
Episodes
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5 Tips To Improve Speed Of Insurance Claims Process
The insurance claims process can be slow, but the contractor actually has more control over the the speed and timing than you might realize. Time is money, especially if you are a roofing contractor/insurance restoration general contractor. This episode covers 5 tips to improve the speed of the...
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Why Don't Insurance Adjusters Approve Most Contractors Estimates? 5 Reasons
Why don't insurance adjusters approve most contractor estimates? Here I discuss what I believe to be the five top reasons for insurance companies not agreeing with roofing contractors and insurance restoration contractors when they submit their Xactimate estimate for approval. Please let me know...
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Beat The Insurance Company At Their Own GAME
If you're a roofing contractor, winning the game with insurance adjusters in the roofing business and insurance restoration general contracting involves playing THEIR game better than they do... using their rules against them... even though you're a roofer, it doesn't mean you can't beat them at...
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How To Get Mortgage Company To Release Insurance Check FAST
If the insurance claim pays out to the property owner and the mortgage company as the payees, how can you get the insurance check released from the mortgage company? Roofing contractors and insurance restoration contractors usually struggle with delays caused by this problem when working through...
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Insurance Claim Supplement Advice For State Farm
Insurance claim supplement advice SPECIFICALLY for State Farm Insurance. Roof damage, water damage, fire damage, hurricane damage, wind damage, hail damage claims with State Farm is a majority of what you will see because State Farm has the majority of the market share for residential property...
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If You Do This On Roofing Claims You Will LOSE
If you do this on roofing claims - or water damage claims, hurricane claims, hail damage claims, wind damage claims, fire damage, etc. - you will lose and fail. It is so imperative that you first research the basic fundamentals of the insurance policy, starting with the declarations page (or "dec...
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Insurance Adjuster Tries To BURN Roofing Contractor
A roofing contractor - who is enrolled in my IES Certified training course - called me for advice because an insurance adjuster on one of his roofing and general contracting jobs is trying to burn him after he sent him his Xactimate estimate. I think he has the solution to overcome the situation....
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Don't Fall For This Roofing TRAP
Don't fall for this insurance claims roofing TRAP that insurance adjusters set. As a matter of fact, in this episode I talk about SEVERAL traps that insurance companies tend to set that roofing contractors need to beware of. This covers Xactimate estimates, insurance engineers, roofing...
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How To Set Up A Supplement System | Insurance Claims
Setting up a supplement system for roofing insurance claims and insurance restoration general contracting claims needs to be one of your top priorities right now. My advice is to set up a supplementing system made up of three separate departments: the inspection department, the Xactimate estimate...
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How Do I Get The Insurance Adjuster To Approve My Xactimate Estimate?
Getting the insurance adjuster to approve your Xactimate estimate can be a complicated and difficult process. However, following a methodical strategy from start to finish can give you the advantage over the insurance adjuster when trying to reconcile your roofing or restoration Xactimate…
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Dominating Insurance Adjusters | Approval Tactics
In this example, the insurance company sent another insurance adjuster to inspect the hurricane damaged property a second time and review my Xactimate estimate. Check out the strategy I used to get the adjuster to approve more than triple the original estimate amount. Roofing contractors and...
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The Insurance Adjuster, The Property Owner And The Roofer
In this training session we discuss the insurance adjuster, the property owner, the roofer and the insurance restoration contractor. The roofing claim process starts with the property owner. The roofing contractor needs to first educate the customer on how the roofing process works, the Xactimate...
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Meeting The Insurance Adjuster | Winning More Approvals
Meeting with the insurance adjuster for a roofing job or other type of insurance restoration project is a required and very important aspect of being an insurance restoration contractor. How you play that game is what is most crucial. Should you give them your Xactimate estimate first or should…
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Adjuster Arguments | Let The Game Come To You
When interacting with insurance adjusters, there is no need for arguments. Let the game come to you. When handling insurance restoration jobs and roofing jobs, let the insurance adjuster make the first move. Then you react. You are hired to perform all repairs that are prescribed by the insurance...
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Insurance Companies Paying For Covid Compliance Line Items
It's true that insurance adjusters and insurance companies are approving and paying for Pandemic "Compliance" Xactimate Line Items. Let's discuss setting up testing and PPE protocols on your insurance restoration and roofing job sites. Please let me know what your thoughts are below. Keep…
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Approval Strategies | Questions Answered
In this private company training video we cover a wide range of insurance restoration claim topics and approval strategies for overcoming insurance adjusters in an extensive questions and answers session. We talk roofing and other insurance restoration projects with these roofing contractors /...
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Defeating Insurance Adjusters | The Winning Process
Defeating insurance adjusters and gaining more insurance claim approvals for your roofing and insurance restoration jobs is complicated, difficult and requires diligence, dedication and hard work. For roofing contractors and insurance restoration general contractors it can be easy to get upset…
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Selling The Job | The Sales Pitch Explained
Selling the job is obviously one of the most crucial factors to a roofing contractor or insurance restoration general contractor's success. Let's cover and break down how to combine your inspection and investigation with your sales pitch and sales process. This will help to ensure that the...
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Approval Tactics - Arguing With Insurance Adjusters
I took a client call yesterday and thought I'd share the content, as we covered so many valuable subjects through the course of an hour, such as how to get overhead and profit approved, overcoming insurance engineer denials on commercial roofing systems, the insurance claim supplement process....
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Commercial Roofing Insurance Claims
Advice on how to obtain and sign commercial roofing insurance jobs and other commercial insurance restoration jobs. Tips on getting roofs approved for replacement that were previously only approved by the insurance adjuster for repair only. Strategies on using building codes effectively and…
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Debating With Insurance Adjusters | Winning Arguments
Winning arguments and rebuttals for debating with insurance adjusters. In this episode I cover lots of strategies and tactics for roofing contractors and insurance restoration contractors, such as: how to get waste factors, starter, ridge caps and flashing Xactimate line items approved in your...
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Xactimate Estimate Tips | Handling Insurance Adjusters
In this episode I cover Xactimate tips, handling insurance adjusters, building codes, when to send your Xactimate damage estimate to the insurance company, who to send it to, the order of your insurance restoration process and much more. This was recorded as a part of the 100 Towns Tour earlier...
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Insurance Restoration Fundamentals
The three phases of the Insurance Restoration Industry broken down into mitigation, contents and reconstruction. This is important for all insurance restoration contractors - including roofing contractors - to know and understand. This was recorded at the end of last year - November 21, 2020 in…
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Meeting With Homeowner | State Farm Fire Claim
I was recently hired by a homeowner in the Los Angeles, California area to help him with the construction repair estimating process for a fire damage claim with State Farm Insurance. He is acting as his own general contractor, which adds a unique dimension to our consulting relationship. In this...
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Setting Up The Supplementing Process | Insurance Claims
The Supplement Process for Insurance Restoration Contractors and Roofing Contractors. Invoicing and invoice management process for a large insurance restoration contracting and roofing contracting company.
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5 Things Contractors Can Do During This Crisis
What can Insurance Restoration Contractors and Roofing Contractors do during this crisis. 5 things a contractor can do to survive and thrive. This thing is real. And we could be at just the very beginning still. Instead of 15 days, it could be many months before this over. It is crucial that we...
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Does Xactimate Pay Enough Money?
Xactimate pricing for insurance repair jobs. Does Xactimate software pay enough money on insurance claims? My short answer is YES, but please allow me to explain. Many roofing contractors and restoration contractors get frustrated with Xactimate estimates because of the overall end price on an...
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Building Codes For Insurance Jobs
The Code Game... Using building codes to gain higher insurance approvals on roofing and other insurance repair jobs. Learn how to understand certain parts of the International Code Council (ICC) building codes: the International Building Code (IBC), the International Residential Code (IRC) and…
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What Is It That You DO, Chad Michael?
Armando Jacox of the "Roofing It" Podcast has Chad Michael as his guest in Denver, Colorado to share his personal story. Chad also explains what it is that he does in his Insurance Restoration career. This session was recorded on August 21, 2019. High level Insurance Restoration Training and...
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Depreciation And Deductible Tactics
Understanding the ins and outs of recoverable depreciation versus non-recoverable depreciation -as well as how property insurance deductibles are applied- is absolutely critical to the success of an insurance restoration contractor and/or a roofing contractor. Actual Cash Value (ACV) versus...
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How To Get Overhead And Profit Approved | Insurance Claims
Are you struggling with insurance adjusters not approving overhead and profit (O&P) on your insurance jobs? The standards and "unwritten rules" on overhead and profit used to be any three trades or more (the 3 trade rule) would get you overhead and profit. Now insurance adjusters will typically…
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Insurance Adjuster Denied Roof Damage?
What should you do when the insurance adjuster denies roof damage? One broken roof tile? Discontinued? Damaged soft metals? Are they saying that the roof damage is cosmetic damage or mechanical damage? What about when the insurance company sends an engineer who also denies the damage? This is a...
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How To Handle Insurance Adjuster Meetings
Tips, strategies and advice for how to conduct meetings in the field with insurance adjusters. The roofing contractor or insurance restoration has a contractual obligation to perform all repairs that are prescribed by the insurance claim? So, what should you do when the insurance adjuster asks…
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Emergency Repairs Packing & Moving | Xactimate
Many restoration contractors and roofing contractors leave money on the table, when it comes to contents packing, storing and cleaning. Also, knowing the fundamentals of water mitigation, fire mitigation and insurance restoration can go a long way for an insurance restoration contractor. This is…
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How Much Per Square For Roofing Jobs?
Roofing contractors often refer to the price of their services in "per square" terms. Everyone seems to be focused on how much per square a roof should cost. Property owners, insurance restoration contractors, roofers and insurance adjusters talk about roofs in terms of "per square". This cannot…
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How To Legally COVER The Deductible
Is it possible to legally "COVER" the insurance deductible? Actually, yes, it is! But it absolute depends on how it is done. There are many methods not so advisable that a great deal of roofing contractors and restoration contractors use to "waive" the insurance deductible. This is absolutely...
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Responding to Insurance Adjusters
Strategies for insurance repair contractors to respond to insurance adjusters for better approvals on property insurance claims. Tips and advice for roofing contractors, mitigation contractors and insurance restoration general contractors. What do you do when the insurance adjuster says they…
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Investigation Before Inspection & Xactimate Estimate
Too many insurance restoration contractors fail to investigate the available data for insurance repair jobs, before rushing out to the damaged property to conduct an inspection and complete an Xactimate estimate. A great deal of focus and attention can and should be spent beforehand to qualify…
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Getting Overhead & Profit Approved on Roof Claims | Adjuster Rebuttals
Featuring a questions and answers session with roofing contractors and Chad Michael, The Practitioner, on insurance adjuster rebuttals in getting overhead and profit (O&P) and Xactimate estimates approved on insurance restoration roofing claims. Multiple topics covered including tips for State…
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How to Control the Insurance Adjuster
How to handle the insurance adjuster appointment and take control of the situation. When meeting with a field insurance adjuster and compiling your Xactimate estimate, how you formulate your strategy can mean all the difference for winning roofing contractors. You already have the disadvantage of...
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Roof Tarps - Insurance Company Approved
It is perplexing to me how many roofing contractors, general contractors, restoration contractors, public adjusters, insurance adjusters and property owners aren't FIRST focusing on protecting properties after a catastrophe. Roof tarps are insurance company APPROVED! Drywall, insulation, carpet,...
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Insurance Adjuster Rebuttals
Insurance Adjuster Rebuttals | Ridge, Starter, Waste, O&P and More What do you do when the insurance adjuster says they don't want to pay for items on your Xactimate repair estimate? Ridge caps, starter, waste factor, overhead & profit (O&P) and more. Let's solve these problems for the many...
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Preparing The Customer For Insurance Process
Is your customer on your team? Are you on the same page? Signing a new customer to a roofing sales (or insurance restoration sales) contract is a serious commitment, and one that should be taken seriously. Properly preparing and educating your customer about the insurance restoration process…
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Tarp Tactics For Large Profits In Xactimate
Property owners have the obligation of immediately mitigating damages. Tarping a roof 100% can be a great profit generator for roofing contractors, and can help win more roofing jobs. Xactimate pays quite a bit when estimating and installing correctly. In this episode, we will cover it all. Let's...
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RFG vs DMO
Welcome to another episode of The Practitioner Podcast! Xactimate pays significantly less and is not correct in many of its default trade settings in estimates for: RFG vs DMO, INS vs DMO, DRY vs DMO and much more. Xactimate trade differences pay less. Knowing how to manually correct these line...
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When Should I Send The Xactimate Estimate?
In this episode we address questions from the community with our guest, Brian Macdonald. Questions include: "When should I send the Xactimate estimate to the insurance company?" "What do I do when the insurance adjuster says that the roof isn't covered because of 'blistering'?" and more! Brian...
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Three Phases of the Insurance Restoration Industry
Mitigation, Contents and Reconstruction. This episode takes a deep dive into the three phases of the insurance restoration industry. There are many professionals in the industry who specialize in these various categories.
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ABOUT THIS SHOW
Inspections. Estimates. Supplements. Insurance Restoration strategies and tactics from Chad Michael, The Practitioner.
HOSTED BY
Chad Michael
CATEGORIES
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