PODCAST · technology
The Rec Room
by Traction Rec
Welcome to The Rec Room — The AI Generated podcast that takes you behind the scenes of the people, passion, and technology driving the world of community and recreation within Traction Rec. This is a new innovated way our team is using AI to make our work better! From frontline staff to industry leaders, we’re sharing real stories, smart strategies, and the tools that help non-profits and organizations thrive. If you’re all about building stronger communities and creating exceptional member experiences, you’re in the right place. Let’s talk rec!
Episodes
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Episode 13 - Fresh, The expected experience reimagined
Fresh Has Landed! Traction Rec just launched the biggest thing in company history, and this episode breaks it all down. Meet Fresh: a suite of AI-powered products built right on top of the Salesforce foundation you already know and trust, designed to modernize your organization and strip away the...
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Episode 12 - 2026 Annual User Conferences
The Traction Rec User Conferences are back for 2026, and this year, we’re leveling things up. In this episode, Jordan and Maya talk about how our annual conferences are going bigger than ever, with fresh voices from new Traction Rec team members, expanded content (lots around AI!), and even more...
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Episode 11 - A Smarter Way to Get Help: The Community Support Agent
In Episode 11, Jordan and Maya are diving into one of the biggest evolutions to hit the Traction Rec user Community. The launch of our Community Support Agent (CSA), an always-available, AI-powered assistant built directly on Salesforce Agentforce - available to all of our customers now! This...
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Episode 10 - Camp Readiness!
Summer camp may have just wrapped up, but planning for next year starts now! In this milestone Episode 10, hosts Jordan Williams and Maya Patel dive into Camp Readiness with Traction Rec. Exploring the tools and features that help organizations build better, more efficient camp experiences. From...
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Episode 9 - Reporting and Dashboards in Traction Rec
In this episode, we dive into one of Traction Rec’s strongest tools: Reports & Dashboards. Discover how organizations are saving time, unlocking insights, and making smarter decisions with real-time data. Plus, learn about our Reporting Add-On Package, an optional add on featuring over 300...
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Episode 8 - A Sneak Peek at Automated Billing!
Buckle up, friends - Automated Billing is coming very soon and its about to make your life way easier (and your cash flow way happier ). As summer winds down, Traction Rec is turning up the heat with a powerful new feature that lets you run billing on your schedule (& does the heavy lifting for...
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Episode 7 - Support at Traction Rec - Always in Your Corner
At Traction Rec, support isn't a department….it’s a mindset. In this episode of The Rec Room, we’re spotlighting how our commitment to community and customer success goes way beyond the standard. From onboarding to optimization, you’ll hear how we wrap our arms around every customer through...
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Episode 6 - Sibling Discounts
It’s finally here! One of the most requested features has officially dropped: Sibling Discounts! This flexible, intuitive discounting option went live in April, and it's already making waves. In this episode of The Rec Room, Jordan and Maya are diving into everything you need to know about tiered...
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Episode 5 - Click to Cancel
Let’s be real, canceling a subscription or membership should be easy, but we’ve all been trapped in a never-ending loop of “Are you sure you want to cancel?”. Enter the FTC’s Click to Cancel regulation (July 14th is the compliance deadline! - Previously May 14th), and more importantly, enter…
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Episode 4 - Traction Rec's AI Registration Assistant
The future of member service is here! In this episode, Jordan and Maya introduce Agentforce—Traction Rec’s always-on AI Personal Registration Agent built in partnership with Salesforce. Designed for YMCAs, JCCs, and community centers, Agentforce empowers members to register faster, get real-time...
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Episode 3 - The New Finance Experience
In this episode of The Rec Room, Jordan and Maya dive into everything finance that got a major glow-up in Version 60 — and trust us, there’s a lot! From streamlined transaction history to smarter billing schedules and future payments, Traction Rec has made managing finances easier, clearer, and...
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Episode 2 - The New Payment Page
Welcome to The Rec Room! In this episode of The Rec Room, Jordan and Maya dive into Traction Rec’s new Payment Page — a sleek update designed to boost performance and user experience. They’ll explore what’s new and exciting, review current limitations, and highlight their favorite features. Grab...
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Episode 1 - The Welcome Center
Welcome to The Rec Room — Traction Rec’s exclusive, private AI generated podcast just for our amazing customers! In our very first episode, your AI hosts Jordan Williams and Maya Patel take you on a fun ride through the brand-new Welcome Center app. They’ll share their favorite features…
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Episode 0 - Welcome to The Rec Room
Welcome to The Rec Room — Traction Rec’s exclusive Artificial Intelligence podcast just for our amazing community! This is your go-to spot for all the latest product updates, feature deep dives, and real-world use cases — all delivered in a fun, fresh, and easy-to-digest format. Hosted by the AI...
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ABOUT THIS SHOW
Welcome to The Rec Room — The AI Generated podcast that takes you behind the scenes of the people, passion, and technology driving the world of community and recreation within Traction Rec. This is a new innovated way our team is using AI to make our work better! From frontline staff to industry leaders, we’re sharing real stories, smart strategies, and the tools that help non-profits and organizations thrive. If you’re all about building stronger communities and creating exceptional member experiences, you’re in the right place. Let’s talk rec!
HOSTED BY
Traction Rec
CATEGORIES
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Frequently Asked Questions
How many episodes does The Rec Room have?
The Rec Room currently has 14 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Rec Room about?
Welcome to The Rec Room — The AI Generated podcast that takes you behind the scenes of the people, passion, and technology driving the world of community and recreation within Traction Rec. This is a new innovated way our team is using AI to make our work better! From frontline staff to industry...
How often does The Rec Room release new episodes?
The Rec Room has 14 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to The Rec Room?
You can listen to The Rec Room on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Rec Room?
The Rec Room is created and hosted by Traction Rec.
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