PODCAST · arts
The ResearchOps Podcast
by ResearchOps Community
This is the ResearchOps Podcast, an initiative of the ResearchOps Community. Our chats are ’fireside chats’, wide-ranging, but focused on talking all things ResearchOps.
Episodes
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Episode 18: Rohan Irvine Part 2: ReOps is Culture Change
A gem from the second half of this episode where Rohan really gets into some discussion on changing organizations by making folks uncomfortable, "they always start off as research processes and every time I roll one of these out, you realize it is cultural change within the organization, it is...
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Episode 17: Rohan Irvine: Part 1
The first half of a rambling talk about how to get along in researchops, philosophies on it, Twitter threads, templates and sharing work with Rohan Irvine hosted by Holly Cole. The second half of this podcast is coming soon! Transcript of this podcast
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Episode 16: Jacob Burghardt: Activating Insights to Overcome Common Barriers to Impact
Join Brigette as she speaks with Jacob Burghardt about his experiences taking prior research and utilizing it to enact measurable and meaningful change on products and organizations. As research teams aggregate and synthesize research within research repositories, they eventually confront the...
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Episode 15: A’verria Martin: All Roads Lead to Rome
Join us and ServiceNow's A'verria Martin as we talk about how ResearchOps professionals often come from varied backgrounds, a love for business (but not meetings), how focusing on stakeholders and specific problems can help show value, and how often reops roles sound like you need to know...
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Episode 14: Emily DiLeo on Repository practice: using knowledge management to create your research story
Implementing a research repository as a part of your UX practice requires a shift in behaviours and beliefs. In short, a cultural shift. Join us as we talk about story telling, ethnography, and libraries with Dr Emily DiLeo. Emily will be speaking about this at ReOpSConf2022, Wednesday, June 8th,...
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Episode 13: Emma Boulton: ResearchOps Keynote
Join us for a chat with Emma Boulton about leveraging communities for operational impact, her time in the ResearchOps Community itself as well as her time on the ResearchOps Cheese Board, doing the work and writing the hugely popular Medium article for the community, "The Eight Pillars of User...
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Episode 12: Carolyn Morgan: ResearchOps Toolbox
A ResearchOps Toolbox: Today we have Dr Carolyn Morgan in an episode akin to 'Comedians in cars getting coffee'. Carolyn will be speaking at ReOpsConf2022 alongside Andy Garber-Browne about the ResearchOps Community's project on tools. Selecting the right research tool is hard. We wanted to make...
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Episode 11: Building & Scaling ReOps, Alice Kiernan & Lucy Sutton
Today, we’ll be speaking with Alice Kiernan and Lucy Sutton from the Department for Education in the UK. Alice and Lucy will be sharing 5 key things they learned when they built a ReOps function for over 100 User Researchers. At ReOpsConf2022, they’ll explore what not to do (they know because…
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Episode 10: Protecting your participants, your team, and your organization, Kasey Canlas
Today, we’re speaking with Kasey Canlas, UX Research Operations Lead at Genesys. With new Data Privacy laws frequently emerging, such as GDPR and the more recent Schrems II court decision, it can be challenging to evaluate your research practice to see if current processes are compliant. Kasey…
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Episode 9: Benchmarking Research Operations, Toluwa Awodiya
Today we have Toluwa Awodiya, Product Manager at Momentive, on the podcast. Toluwa will be speaking at ReOpsConf2022 and, using examples from her team at Momentive, she’ll be showing how to inform your strategy around research operations and enablement initiatives. Toluwa uses a biannual survey...
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Episode 8: Andy Garber-Browne on Tools
Today we have Andy Garber-Browne on the podcast. Andy will be speaking at ReOpsConf2022 alongside Dr Carolyn Morgan about the ResearchOps Community's project on tools. Selecting the right research tool is hard. We wanted to make the tool evaluation and selection process easier and save hundreds…
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Episode 7: Lucy Sutton ResearchOps Specialist at the Department for Education, UK on disability and Re+Ops
In today's episode, Research Operations Specialist, Lucy Sutton talks about how ResearchOps can help researchers with disabilities, and we also talk about being a research operations specialist with a disability. Here is the transcript.
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Episode 6: Adam Banks
Adam Banks is the founder & director of UX-Study, specialising in designing, building, and maintaining User Research labs and design spaces. He previously worked at Google as an audio/visual specialist, and set up much of their ResearchOps function. We have a wide ranging discussion about skills,...
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Episode 5: Bindu Upadhyay
In today's podcast Bindu Upadhyay, Senior Service Designer at Mendix talks about the growth of ResearchOps and UX research and we talk through the challenges of getting started in Ops.
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Episode 4: Roy Opata Olende
Today Brigette Metzler is interviewing a ReOps professional, Roy Opata Olende. Roy is the ResearchOps Manager at Zapier and is passionate about developing the field of ResearchOps.
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Episode 3: Brad Orego, Director on the board of the ResearchOps Community
Today's episode sees us in a 'fireside chat' with one of the Directors of the ResearchOps Community, Brad Orego. Together, we explore how being multidisciplinary changes a research practice, ReOps leadership, encouraging rigor in research, and how Ops is all about happiness. You can find Brad in...
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Episode 2: Richard Smith
We talk to Hackney Council's Lead User Researcher, Richard Smith the man behind the Hackney Council's User Research Library. If you're new to ResearchOps, why not check out our website, researchops.community
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Episode 1: Holly Cole, co-chair of the ResearchOps Community
Today's episode sees us in a 'fireside chat' with co-chair of the ResearchOps Community, Holly Cole. Together, we talk about how Holly came to ResearchOps, her life, defining moments, and the future of ResearchOps. You can find Holly for a chat within the ResearchOps Community slack, or on…
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